Relevant bibliographies by topics / Digital Journey

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Digital Journey'

Author: Grafiati
Published: 5 June 2025
Last updated: 2 August 2025

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Journal articles on the topic "Digital Journey"

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Brotherton, Hope. "A digital journey." British Journal of Healthcare Management 25, no. 4 (2019): 1. http://dx.doi.org/10.12968/bjhc.2019.0037.

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Edwards, Donna. "A Digital Journey." Manufacturing Management 2021-2022, no. 12-1 (2022): 18–20. http://dx.doi.org/10.12968/s2514-9768(22)90281-9.

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Kriegel, Johannes. "Digitale Transformation: Soziale Innovation durch Digital Patient Journey." Klinik Einkauf 05, no. 02 (2023): 20–23. http://dx.doi.org/10.1055/s-0043-1768418.

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Durch den Einsatz immer leistungsfähigerer digitaler Technologien werden auch veränderte soziale Praktiken bedingt, nicht nur der Health Professionals, sondern auch der Patienten. In diesem Zusammenhang kommt der Digital Patient Journey eine besondere Bedeutung im Rahmen der Krankenhausversorgung und Ausgestaltung der Patientenkarrieren zu.
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Hernández, Cristian. "Digital Journey - Arquitecturas Innovadoras." Revista Abierta de Informática Aplicada 1 (September 29, 2017): 25–28. http://dx.doi.org/10.59471/raia201765.

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En los últimos años las aplicaciones web y móviles han redefinido la experiencia diaria de los usuarios y la interacción de los mismos con la información. Este cambio significa un reenfoque, pasando a ser el usuario el centro del ecosistema tecnológico, dejando atrás el modelo del mismo en activa búsqueda de la información.
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Momeni, Beheshte, Mario Rapaccini, and Miia Martinsuo. "Manufacturers managing complexity during the digital servitization journey." Journal of Manufacturing Technology Management 35, no. 9 (2024): 51–72. http://dx.doi.org/10.1108/jmtm-07-2023-0275.

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PurposeManufacturers face various challenges and risks during their digital servitization (DS), due to the complexity caused by introducing breakthrough technologies, increasingly complex product-service solutions and new stakeholders in the business network. The process necessitates the implementation of various changes that usually happen over a long period of time. Using complexity management as a theoretical lens, this paper delves into manufacturers’ DS journeys and explores how manufacturers manage the associated complexities.Design/methodology/approachThis paper investigates the DS jour
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Erh, Joey. "Singapore�s Digital Transformation Journey." Southeast Asian Economies 40, no. 1 (2023): 4–31. http://dx.doi.org/10.1355/ae40-1b.

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Rodríguez Mendaro, Maria Laura. "The Uruguayan Digital Data Journey." Patterns 1, no. 3 (2020): 100047. http://dx.doi.org/10.1016/j.patter.2020.100047.

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Dr., Biland Sadek. "Corporate Transformation Orchestration (CTxo): Prescriptive Literature the Non-Digital-Native Companies Need Throughout Their Transformation Journey." Journal of Economics, Finance And Management Studies 07, no. 05 (2024): 2597–622. https://doi.org/10.5281/zenodo.11202654.

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In response to disruptions, non-digital-native companies embark on corporate transformation journeys. Research done indicate that most companies fail to survive such journeys. So, why success varies among companies, potentially costing the global economy trillions of dollars? My hypothesis is that those who orchestrate the three components of a corporate transformation (Business model transformation, Digital enabled transformation, and Organizational transformation) are more successful in their transformation journey compared to companies who don’t. By conducting a case study research of
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Chang, Shanton, and Catherine Gomes. "Digital Journeys: A Perspective on Understanding the Digital Experiences of International Students." Journal of International Students 7, no. 2 (2017): 347–466. http://dx.doi.org/10.32674/jis.v7i2.385.

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The authors in this conceptual paper draw on the literature on information seeking behavior, social media use, and international student experiences to propose Digital Journeys as a framework which helps us understand the online behavior of international students. Here we theorize that the Digital Journey is the transition that individuals make online from relying on one digital bundle of information sources to a new bundle. This “new” digital bundle possibly can base in the new host country or internationally. We furthermore suggest that Digital Journeys is not only an under investigated phen
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Stone, Gayle. "Digital Natives – The Journey Begins: Digital Technologies Action Research." Science Journal of Education 8, no. 1 (2020): 1. http://dx.doi.org/10.11648/j.sjedu.20200801.11.

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Dissertations / Theses on the topic "Digital Journey"

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Sasamoto, Leann. "Choice and Chance: Thoughts on My Journey." VCU Scholars Compass, 2006. http://scholarscompass.vcu.edu/etd/680.

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My love of learning, teaching, and providing creative spaces for people to connect informs my work and my life. For me, art is like life: messy, physical, and, if done with intent, beautiful. It is more about the process than the result; it is about recognizing that although we make choices, there are many things we cannot control; it is about being so present in the moment that everything else fades away. How I live, what I do, what I believe, and my art are all the same.
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Maksoud, Aref. "Parametric Design and Digital Fabrication: Journey with parametric design and digital fabrication in architecture." Doctoral thesis, Universitat Internacional de Catalunya, 2017. http://hdl.handle.net/10803/456562.

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Complexity and Strategies for parametric design in architecture. An application of practice led research. Nowadays a new specialist design role is emerging in the construction industry. The primary task related to this role is focused on the control, development and sharing of geometric information with members of the design team in order to develop a design solution. Individuals engaged in this role can be described as a parametric designers. Parametric design involves the exploration of multiple solutions to architectural design problems using parametric models. In the past these mod
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Lee, Hojeong. "DIGITAL MEDIA AND THE KOREAN DIASPORA: A JOURNEY OF IDENTITY CONSTRUCTION." Diss., Temple University Libraries, 2018. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/512560.

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Media & Communication<br>Ph.D.<br>This dissertation explores how developed digital media technology influences individuals’ daily lives and their everyday practices. Furthermore, it examines how digital media usage has impacted diasporic members’ identity construction process. With the example of the Korean diaspora in the United States as a case study, this dissertation focuses on the impact of digital media, first, in regard to the ways in which diasporic members communicate with others and respond to the national and social issues of the homeland, and second in regard to their understanding
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Donald, Colin University of Ballarat. "Reflective space: A personal journey towards a re-envisioning of the Australian landscape." University of Ballarat, 2008. http://archimedes.ballarat.edu.au:8080/vital/access/HandleResolver/1959.17/12731.

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Whilst the notion of the ‘Reflective Space’ could arguably encompass many conceptual positions and propositions, for the purposes of this research investigation the ‘Reflective Space’ referred to in the title of this exegesis will focus upon what I consider as an emerging and growing consciousness of the natural world. As a theoretical and conceptual construct, the investigation considers how this growing consciousness can be seen to be expressed through the medium of representations of the Australian landscape. This work considers a number of contemporary theoretical positions and a number of
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Donald, Colin. "Reflective space : A personal journey towards a re-envisioning of the Australian landscape." Thesis, University of Ballarat, 2008. http://researchonline.federation.edu.au/vital/access/HandleResolver/1959.17/69161.

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Whilst the notion of the ‘Reflective Space’ could arguably encompass many conceptual positions and propositions, for the purposes of this research investigation the ‘Reflective Space’ referred to in the title of this exegesis will focus upon what I consider as an emerging and growing consciousness of the natural world. As a theoretical and conceptual construct, the investigation considers how this growing consciousness can be seen to be expressed through the medium of representations of the Australian landscape. This work considers a number of contemporary theoretical positions and a number of
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Donald, Colin. "Reflective space: A personal journey towards a re-envisioning of the Australian landscape." University of Ballarat, 2008. http://archimedes.ballarat.edu.au:8080/vital/access/HandleResolver/1959.17/14623.

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Whilst the notion of the ‘Reflective Space’ could arguably encompass many conceptual positions and propositions, for the purposes of this research investigation the ‘Reflective Space’ referred to in the title of this exegesis will focus upon what I consider as an emerging and growing consciousness of the natural world. As a theoretical and conceptual construct, the investigation considers how this growing consciousness can be seen to be expressed through the medium of representations of the Australian landscape. This work considers a number of contemporary theoretical positions and a number of
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Wijayawardhana, Thimali, and Liene Kokina. "Consultancy agencies as actors within the digital transformation journey: a case study." Thesis, Umeå universitet, Institutionen för informatik, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-185781.

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The complexity that digital transformation brings to the business environment requires new knowledge and expertise in different domains. To avoid the extensive costs of acquiring and managing this knowledge internally, organizations frequently collaborate with external consultancies. In this exploratory case study, we investigate what role the consultancy agencies take within client organizations' transformation journey and how this role is affected by the dynamic nature of digital transformation. The study reveals that the notion of digital transformation in the business environment is fuzzy
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Genciauskas, Sérgio Dassie. "O SILÊNCIO ESTÉTICO COMO ELEMENTO COMUNICACIONAL NA DIREÇÃO DE ARTE DO JOGO DIGITAL JOURNEY." Universidade Metodista de São Paulo, 2013. http://tede.metodista.br/jspui/handle/tede/678.

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Made available in DSpace on 2016-08-03T12:29:53Z (GMT). No. of bitstreams: 1 Sergio.pdf: 36943 bytes, checksum: 2f9d2a704c499e259e7dc0403f27c5fa (MD5) Previous issue date: 2013-02-01<br>This research proposes the theoretical approach of silence as a comunicational element, as an element connected to the materiality of language, as a way able to produce narrative rhythm and edify projectual bases destinated to development and the implementation of art direction in a project to creat Journey, an independent eletronic game to the seventh generation videogames. The silence in Journey was observ
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Dimow, Sara. "Can improved usability increase the user experience of digital advising?" Thesis, Umeå universitet, Institutionen för tillämpad fysik och elektronik, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-180608.

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Starting a business is a massive undertaking. It can feel complicated and difficult to know where to start. A common take-off can be to look up information on the internet. It is also possible to get information on how to start a business from the bank, which is a credible source. However, the information may not be presented in the best and most user-friendly way, making it difficult to follow each step. This raises the question: How to design a digital guide for starting a business? This study examines how usability can be improved to increase the guide’s user experience and thus improve th
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Gebremichael, Keariam, and Saadul Islam Khan. "Transition Risk on a Consumer’s Journey : Influencing Concepts towards the occurrence of Transition Risk on a Consumer’s Journey on Virtual Reality Shopping." Thesis, Linköpings universitet, Företagsekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-167053.

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Background: Retailing through Virtual Reality (VR) is faced with a dilemma of potential customers using the VR to look for products online, but somehow do not make a purchase online and prefer to visit the physical stores instead. This phenomenon is referred as Transition Risk. Aim: To develop an understanding regarding the concepts and factors that influence the occurrence of transition risk by using UTAUT2 framework. Identify those concepts and thus be able to assist retailers in diminishing the transition risk gap. Methodology: Is a quantitative study that involves an experiment followed by
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Books on the topic "Digital Journey"

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Bibhāga, Bangladesh Artha. Journey towards a digital Bangladesh. Finance Division, Ministry of Finance, Govt. of the People's Republic of Bangladesh, 2011.

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Gu, Edward Y. L. A Journey from Robot to Digital Human. Springer Berlin Heidelberg, 2013. http://dx.doi.org/10.1007/978-3-642-39047-0.

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Liermann, Volker, and Claus Stegmann, eds. The Digital Journey of Banking and Insurance, Volume II. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-78829-2.

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Liermann, Volker, and Claus Stegmann, eds. The Digital Journey of Banking and Insurance, Volume III. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-78821-6.

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Liermann, Volker, and Claus Stegmann, eds. The Digital Journey of Banking and Insurance, Volume I. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-78814-8.

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1955-, Fontcuberta Joan, ed. Truths & fictions: A journey from documentary to digital photography. Aperture, 1995.

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Meyer, Pedro. Truths & fictions: A journey from documentary to digital photography. Aperture, 1995.

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Bhagat, Ansuman, and Balaji Mishra. Digital Life with Digital Journey. Independently Published, 2021.

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Angelani, Andres. Never Ending Digital Journey. Cameron + Company, 2016.

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Never-Ending Digital Journey. Cameron + Company, 2016.

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Book chapters on the topic "Digital Journey"

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Young, Janette. "The Journey." In Leadership Resilience in a Digital Age. Routledge, 2021. http://dx.doi.org/10.4324/9780367280970-1.

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Cliffe, Susan, and Colin Cliffe. "Sue’s Story: The Big Journey." In Digital Mammography. Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-04831-4_9.

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Kruse Brandão, Tanja, and Gerd Wolfram. "Customer Journey Touchpoints und Content-Arten." In Digital Connection. Springer Fachmedien Wiesbaden, 2018. http://dx.doi.org/10.1007/978-3-658-18759-0_7.

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Lee, Boon Kee. "Analysing Customer Retention and Journey." In Digital Product Management. CRC Press, 2025. https://doi.org/10.1201/9781003614180-10.

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Böhler, Dominik, and Michael Friebe. "(Digital) Patient Journey and Empowerment: Digital Twin." In Novel Innovation Design for the Future of Health. Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-031-08191-0_17.

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Yi, Hyangsoon. "The Journey as MeditationThe Journey as Meditation." In Buddhism, Digital Technology and New Media in Korea. Routledge, 2024. http://dx.doi.org/10.4324/9781003473954-15.

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Kruse Brandão, Tanja, and Gerd Wolfram. "Praxisbeispiele entlang der Customer und Consumer Journey." In Digital Connection. Springer Fachmedien Wiesbaden, 2018. http://dx.doi.org/10.1007/978-3-658-18759-0_9.

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Julian, Anitha, and R. Ramyadevi. "Journey into the Digital Frontier." In Deep Learning in Medical Image Analysis. Chapman and Hall/CRC, 2024. http://dx.doi.org/10.1201/9781003343172-1.

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Appiah, Dominic, and Alison Watson. "Smartphones and Digital Customer’s Journey." In Digital Transformation for Fashion and Luxury Brands. Springer International Publishing, 2024. http://dx.doi.org/10.1007/978-3-031-35589-9_19.

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Carrasco Gubernatis, Diego Adolfo. "Understanding the Customer/Buyer Journey." In The Digital Marketer's Playbook. Apress, 2024. https://doi.org/10.1007/979-8-8688-0546-2_13.

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Conference papers on the topic "Digital Journey"

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Rajput, Aditi, and Aradhana Gandhi. "Influencer Narratives Influencing Follower’s Travel Intent: A Digital Journey." In 2024 2nd International Conference on Advances in Computation, Communication and Information Technology (ICAICCIT). IEEE, 2024. https://doi.org/10.1109/icaiccit64383.2024.10912230.

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Boulahcen, Nour, and Yifan Chen. "Roots of Evolution: An Immersive VR Journey Through Plant Evolution Using Digital Storytelling in Botany." In 2025 IEEE Conference on Virtual Reality and 3D User Interfaces Abstracts and Workshops (VRW). IEEE, 2025. https://doi.org/10.1109/vrw66409.2025.00382.

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Prabu, G., John Felix Prakash A, Emmanual Robin Joseph, S. M. Poonkuzhali, Ramya R, and Subha S. "Unlocking the Power of UPI: A Machine Learning Journey through Digital Payment and data visualization models." In 2025 International Conference on Data Science, Agents & Artificial Intelligence (ICDSAAI). IEEE, 2025. https://doi.org/10.1109/icdsaai65575.2025.11011846.

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Aljawawdeh, Hamzeh, Ayoub Droubi, Dema Mashaqbeh, and Heba Alazzeh. "Transforming Healthcare in Jordan: Enhancing the Patient Journey with AI Innovations Using AI to Enhance Patient Experiences and Hospital Efficiency." In 2024 Global Digital Health Knowledge Exchange & Empowerment Conference (gDigiHealth.KEE). IEEE, 2024. http://dx.doi.org/10.1109/gdigihealth.kee62309.2024.10761273.

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Setiabudi, Triatmojo Rosewanto, and Mohammad Firdaus. "PHR WK Rokan Digital Transformation Journey." In SPE/IATMI Asia Pacific Oil & Gas Conference and Exhibition. SPE, 2023. http://dx.doi.org/10.2118/215414-ms.

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Abstract Upstream business digital transformation is critical in managing PT. Pertamina Hulu Rokan (PHR) Wilayah Kerja (WK) Rokan also known as Rokan field’s operation and production. PHR WK Rokan oil fields consist of brownfield areas with thousands of wells. Major initiatives and operations took place in arresting production decline and increasing productions with infill drilling programs, workover[CT1], well interventions, and future Enhance Oil Recovery (EOR) projects. Operation challenges nowadays could be answered, one of them, by capturing digital solutions from current technology disru
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Callieri, Marco, Paolo Pingi, Marco Potenziani, et al. "Alchemy in 3D: A digitization for a journey through matter." In 2015 Digital Heritage. IEEE, 2015. http://dx.doi.org/10.1109/digitalheritage.2015.7413875.

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Alqahtani, Rawan, Karri Reddy, Manal Albawardi, and Maxime Havard. "Journey Towards the Unconventional Digital Well Factory." In International Petroleum Technology Conference. International Petroleum Technology Conference, 2020. http://dx.doi.org/10.2523/iptc-20114-abstract.

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Huggard, Amy, Mel Anushka De, Jayden Garner, Cagdas Toprak, Alan Chatham, and Florian Mueller. "Understanding a Socially Awkward Digital Play Journey." In Proceedings of DiGRA 2013 Conference. Digitial Games Research Association DiGRA, 2014. https://doi.org/10.26503/dl.v2013i1.648.

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Tomczyk, Martin, and Hendrik van der Valk. "Digital Twin Paradigm Shift: The Journey of the Digital Twin Definition." In 24th International Conference on Enterprise Information Systems. SCITEPRESS - Science and Technology Publications, 2022. http://dx.doi.org/10.5220/0010997600003179.

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Teixeira, M. "An African digital journey from advertising to feature exhibition." In Projecting the Digital Future of Cinema. IEE, 2003. http://dx.doi.org/10.1049/ic:20030131.

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Reports on the topic "Digital Journey"

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Scott, Nick, and Zhenya Tsoy. Science organizations in the digital age: A series of digital journey case studies with Members of the International Science Council. International Science Council, 2024. http://dx.doi.org/10.24948/2024.05.

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Sarni, Will, Jared Sheehan, and Taylor Cox. The Digital Journey of Water and Sanitation Utilities in the Caribbean: Current State and Opportunities. Inter-American Development Bank, 2023. http://dx.doi.org/10.18235/0005323.

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Digital transformation in water utilities can provide numerous benefits for the utilities themselves and the customers they serve. There are many factors that impact an organizations ability to implement digital strategies, such as access to infrastructure and capital, cultural expectations, awareness of new and innovative technologies, and technical skills. The research identified two pressing challenges: access to financial capital and access to skilled labor. It also revealed opportunities to focus on improving sensing systems for water assets, the speed of internal information communicatio
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Jung, Seyoung, Ho-young Lee, Haeun Lee, et al. The Digital Transformation of Seoul National University Bundang Hospital. Inter-American Development Bank, 2024. http://dx.doi.org/10.18235/0005682.

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This case study underscores the significance of digitalization in healthcare, exemplified by Korea's successful integration of electronic health record (EHR) systems, which has markedly enhanced clinical services quality and efficiency. Focusing on the Seoul National University Bundang Hospital (SNUBH), a leading national multispecialty academic medical center in Korea, the case study details the hospital's journey towards digitalization through the implementation of its interoperable EHR system, BESTCare. Through focus group interviews with field-deployed staff, the study reveals the critical
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Biswas, Sukalpa, and Alex Wright. The Digital Evolution of Highway Infrastructure Asset Management. TRL, 2022. http://dx.doi.org/10.58446/cwlm6036.

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The last decade has seen a very gradual change at a local network level in the methods used to collect data from Highways Infrastructure Assets, how to manage and operate Assets, a change in the way those Assets are used, and the way they are maintained and constructed. This change is largely driven by digital technology improvements. This evolution has also created uncertainty around Highways Asset Management processes. The sector is now at a point where there is an imminent requirement for transition from “Traditional” to “Intelligent” styles of Asset Management. While the strategic network
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Féry, Guillaume. The Digital Journey of Water and Sanitation Utilities in Latin America and The Caribbean: What is at Stake and How to Begin. Edited by Marcello Basani and Xoán Fernández. Inter-American Development Bank, 2022. http://dx.doi.org/10.18235/0004562.

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This discussion paper provides a foundation for digital transformation of water and sanitation utilities and illustrates how emerging technologies, new types of organizations, and forms of working can improve service performance and address issues related to water and wastewater management, with a focus on Latin America and the Caribbean. It also explores the fundamental dimensions of digital transformation of organizations, beyond technology, highlighting the importance of the human side of things, as well as operational impacts associated with data profusion, systems integration and intercon
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Alhaji, Mohammed M., Jaspreet Singh, Francis Meyo, et al. A behavioral audit of e-pharmacy user journey and pain points in contraceptive purchases in Lagos, Nigeria. Busara, 2025. https://doi.org/10.62372/gkao2941.

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Busara conducted a behavioral audit of an e-pharmacy platform to understand user behavior, identify pain points, and explore barriers to adoption and continued use, particularly in accessing family planning (FP) products and services. The audit focused on current e-pharmacy users (including four with FP experience and two without), and brick-and-mortar pharmacy users, including underserved populations with limited awareness of digital health services. Using observational scenarios and follow-up questions, we mapped both the ideal user journey and the current user experience on the e-pharmacy p
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Nelson, Jennifer, Luis Tejerina, Alexandre Bagolle, et al. Digital Health For All: Social Protection and Health Division Regional Policy Dialogue Report 2022. Inter-American Development Bank, 2022. http://dx.doi.org/10.18235/0004575.

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The Social Protection and Health (SPH) Division of the Inter-American Development Bank (IDB) held its annual Regional Policy Dialogue (RPD) Digital Health for All: Latin America and the Caribbeans golden opportunity to improve the efficiency, quality and equity of sector on September 12-14th 2022 in Panama City, Panama. The RPD brought together over 120 participants, including leaders from over 20 countries, vice-ministers of health and directors of technology and communications, and regional and global experts in digital health. The meeting sought to provide a setting to discuss what the IDB
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Peters, Vanessa, Barbara Means, Maria Langworthy, et al. Enabling Analytics for Improvement: Lessons from Year 2 of Fresno’s Personalized Learning Initiative. Digital Promise, 2018. http://dx.doi.org/10.51388/20.500.12265/53.

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Now in its second year, the Fresno Unified School District’s Personalized Learning Initiative (PLI) continues to help teachers and students develop the skills, competencies and mindsets essential for “as yet imagined” futures. A unique aspect of Fresno’s PLI is its analytics partnership between Fresno Unified, Microsoft Education, Houghton Mifflin Harcourt and Digital Promise. This report describes the early success of the PLI on students’ learning outcomes, evidence on what elements of the implementation are working, and the process and principles of the analytics partnership. The report aims
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Hiep, Ha Minh, ed. Innovation Readiness Assessment in Selected APO Member Economies. Asian Productivity Organization, 2022. http://dx.doi.org/10.61145/seap1749.

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The journey in the pursuit of innovation and digital technologies may be rife with uncertainties and anxiety for businesses and industries, especially the SMEs. At whatever stage of innovation an organization might be at, this publication provides an excellent guide and roadmap to assess, implement, and achieve innovation in business. Using the ISO 56000 Innovation Management System, enterprises have a solid reference to models and best practices from 10 APO member economies. This will help them to move forward in offering value-added products and services to the market while elevating and enh
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Aso-Hernandez, Chioma, Rita Fennelly-Atkinson, Nichole Aguirre, Kate Babineau, and Christina Luke Luna. Pathways Unlocked: A Learner-Centered Toolkit for Usable Learning & Employment Record Technologies. Digital Promise, 2025. https://doi.org/10.51388/20.500.12265/247.

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Abstract:
The Pathways Unlocked toolkit is a practical, research-driven resource that helps project teams create credentialing platforms that are equitable, accessible, and learner-centered to support lifelong learning. Drawing on universal design, accessibility standards, and user-centered research methods, the toolkit offers ready-to-use templates, checklists, and case studies that guide teams through every phase of development—from defining inclusive goals and engaging diverse stakeholders to prototyping, testing, and continuous improvement. By embedding user-centered principles early, organizations
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