Dissertations / Theses on the topic 'Document management system'

La industria de la construcción está fragmentada debido a la gran cantidad de Pequeñas y Medianas Empresas (PYMEs) y la multitud de fases que forman parte de un proyecto. Desde siempre, esta situación ha provocado una serie de problemas en la gestión de proyectos y concretamente en la gestión de los procesos de comunicación e información.

La mayoría de PYMEs a nivel de gestión de proyectos necesitan poder gestionar y compartir los documentos de la empresa. Esto se consigue trasladando las aplicaciones básicas del PC y utilizando un servidor como pueden ser los Sistemas de Gestión Documental Electrónicos (SGDE). Estas herramientas centralizan la información específica de una empresa en un entorno cómodo y accesible, permitiendo a los usuarios que almacenen, accedan y modifiquen la información.

Además, las grandes empresas, que frecuentemente adoptan las Tecnologías de la Información (TI) precozmente, piden a las PYMEs que trabajan con ellas que adopten sus mismos sistemas de gestión. Actualmente, las opciones más utilizadas por las grandes empresas para la gestión de proyectos son las herramientas web como los entornos colaborativos, herramientas diseñadas para almacenar y gestionar la información de los proyectos. Aplicaciones relativamente sencillas permiten que un grupo de gente como ingenieros, arquitectos y clientes controle el acceso a la información y automaticen su diseminación. El desarrollo y uso de estas herramientas requiere unos recursos técnicos, financieros y humanos mínimos.

El punto de partida de esta tesis es una encuesta realizada a varias PYMEs del sector de la construcción en España, con el objetivo de obtener una idea general de la metodología de trabajo de estas empresas y de sus posibles problemas o deficiencias en relación a la gestión documental.

Desde el punto de vista de las PYMES, el principal reto de los entornos colaborativos sigue estando en la falta de estandarización en la organización de los documentos y la ineficiencia en el flujo de información entre las distintas fuentes (documentos almacenados en los sistemas de gestión documental de cada una de las empresas y aquellos almacenados en el entorno colaborativo).

La solución propuesta para esta ineficiencia y el objetivo de esta tesis es crear una herramienta para mejorar tanto la gestión documental interna de las empresas como la externa. Este Sistema de Gestión Documental para la construcción crea automáticamente la estructura de carpetas para cada proyecto específico para poderlo descargar en el servidor de cada una de las empresa y en el entorno colaborativo que es esté usando para la gestión del proyecto con su consiguiente mejora del almacenaje de documentos e interacción e intercambio de la información.

Para ello, inicialmente se define el flujo de información entre las distintas partes involucradas en un proyecto y se genera un Modelo Conceptual para el Flujo de Información. El objetivo es obtener toda la información relacionada con cualquier documento a lo largo del ciclo de vida del proyecto.

Además, cuando se trabaja con entornos colaborativos compartiendo documentos e información, todos los participantes deben usar los mismos estándares de trabajo. Esta tesis proporciona también una Guía para la Gestión Documental a través de Entornos Colaborativos para unificar los distintos procesos de trabajo de todas las empresas involucradas en el proyecto. Esta guía es aplicable a cualquier proyecto de cualquier magnitud, complejidad y duración. La codificación, organización y control de documentos, y fechas de publicación son algunos de los aspectos que trata esta guía.

Finalmente, se evalúa el sistema a través de distintos académicos que verifican su contenido y consistencia. Se valida también el sistema mediante una encuesta.

Este sistema servirá para demostrar a todos los participantes en un proyecto de construcción que una buena gestión documental es imprescindible para conseguir los objetivos del proyecto.
The construction industry is fragmented due to the many Small and Medium Enterprises (SMEs) and phases involved in a construction project. This fact has led to well documented problems with project management and concretely communication and information processing.

What most SMEs require in terms of project management is the ability to manage and share the company's documents. This is achieved by removing certain core applications from individual PCs and running them on a server such as an Electronic Document Management System (EDMS). Such tools should centralise the information specific to the organisation in an easily accessible environment, allowing users to store, access and modify information quickly and easily.

On the other hand, large companies, often early adopters of IT, demand that SMEs that work with them adopt the same management systems. Currently, the most popular option used by larger companies for the project management is web based tools such as Web based Project Management Systems (WPMS) that are applications designed to store and manage project information. Quite simply project collaboration applications allow disparate groups of people such as engineers, architects and clients to control access and automate dissemination of information. The most WPMS used in the construction sector is to rent a completely developed WPMS from an Application Service Provider (ASP) for a usage fee. The development and operation of this option require a minimum of technical, financial and human resources.

The start point of the thesis is survey carried out in several SMEs in the construction sector in Spain in order to acquire a general idea of their working methodologies and the deficiencies on document management.

From the SMEs standpoint, the main challenge of WPMS still lies within the lack of a standardized document organization and the inefficiency of the information flow from different sources (Documents stored in their EDMS and those stored in the WPMS).

The suggested remedy for this inefficiency and the aim of this thesis is to create a tool to improve both internal and external document organization. This Life cycle Document Management System for Construction automatically creates a folder structure for each specific project to be download into each company's server and into the WPMS which is being used for the project management. This folder structure will be the same to the folder structure of the WPMS with the consequent improvement of document storage, interaction and exchange of information between all the actors working in the same construction project.

To do this, the flow of information between the different parties involved in a construction project is mapped out and a Concept Model for Information Flow is designed to store all the documentation of a construction project and its metadata throughout the life cycle of the project. Different approaches are analyzed to obtain the most accurate solution.

Moreover, when these actors are working with WPMS sharing documents all the stakeholders should have the same working standards. This thesis also provides a Guidelines for Document Management through WPMS to unify the different working processes of all the companies involved in the project. These guidelines are applicable to projects of varying complexity, size and duration. Document codification, organization of folders and documents, publication dates, documentation control, and so on, are some of the aspects that these guidelines are oriented to.

Finally, the system is submitted for criticism and evaluation by several academics with the aim to verify its contents and consistency. A survey is also carried out in 30 SMEs out of a variety of project types, sizes, values, and Project Management utilized to validate the system.

The system will serve as a demonstration for all the participants in a construction project that a good document management is basic for the fulfilment of the project objectives.

Thesis (S.B. and M.Eng.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 1999.
Includes bibliographical references (p. 97-98).
by Ilya Lisanskiy.
S.B.and M.Eng.

Nowadays everybody interacts with different kinds of documents. Everyday job of companies’ and universities’ staff involves a huge paperwork. Janitors, delivery staff, trips guides and others deal with paperwork when they apply for a job and quit it. But most of them don’t even think about the possibility to make their everyday work much easier and more effective.

In order to achieve accreditation for their services, pathology departments must meet international recognised standards and comply with national guidelines, issued by accrediting bodies such as Clinical Pathology Accreditation (United Kingdom Accreditation Service), the Medicines and Healthcare products Regulatory Agency and the Human Tissue Authority in United Kingdom. Objectives: An evaluation of existing Quality Management System (QMS) and implementation of a quality standard and a centralised electronic document management software (Q-pulse) in a pathology department of a district hospital. Method: A service evaluation utilising an adapted version of the Context, Input, Process, and Product model, (with the addition of the implementation stage). This consisted of context evaluation (an evaluation of the department’s decentralised QMS), input evaluation (an assessment of the various types of electronic document management system (EDMS), implementation (the implementation of a centralised QMS and EDMS), progress evaluation (monitoring, documentation and assessment of the progress of the QMS) and finally impact evaluation (measuring the impact of the newly implemented system). Data collection included quality audits, non-participant observation and qualitative interviews. The implementation strategies involved technical support training and feedbacks. Results: The implementation of a continuous QMS and EDMS within the department, using the adapted CIPP model, increased the involvement of all staff in quality matters. It enabled the department to improve quality control processes, procedures and performance. Staff and quality teams now meet regularly and multidisciplinary workings groups have been put in place to continual improve the quality matters. The level of compliance and awareness to standards and guidelines has increased through education and training of staff in within the QMS, and there is an increase in top level management involvement in quality activities within the department. As a result of this evidence of compliance, the department’s Quality management system, was accorded, an unconditional accreditation, by the accrediting bodies. (Clinical Pathology Accreditation (United Kingdom Accreditation Service), the Medicines and Healthcare products Regulatory Agency). Conclusion: The quality management system is functioning in all the departments. All staff involved in the evaluation processes, judged it to be useful for them and the department. Further research is required to establish the longevity of the implemented products and other modules within Q-Pulse.

Enterprise document management has been in a long-term progress. Not long ago only files and folders were enough for enterprise document management, but nowadays most of enterprise documents are in the electronic form. The electronisation of enterprise documents has carried simplified manipulation, but it has also caused disorderliness in many cases. Systems called Document managament system (DMS) bring support for better management of electronic enterprise documents. This diploma thesis deals with the implementation of DMS into the environment of a specific company where it is designed to support effective function concerning enterprise document management.

Nowadays everybody interacts with different kinds of documents. Everyday job of companies’ and universities’ staff involves a huge paperwork. Janitors, delivery staff, trips guides and others deal with paperwork when they apply for a job and quit it. But most of them don’t even think about the possibility to make their everyday work much easier and more effective.

Owner companies should consider all elements of Document Management during a project’s life cycle, identify shortcomings and address them successfully to ensure successful completion of projects and ultimately to also ensure legal compliance as stipulated by contractual agreements. Proper governance during the execution of projects involves, amongst others, the establishment of structures and processes, with appropriate checks and balances built into these structures and processes, to enable all stakeholders to be in a position to have access to relevant documentation. Executing projects makes a huge demand on the flow and management of project related documentation through the different phases of these projects. The research, as documented in this dissertation, investigates and evaluates whether Sasol Technology, as the project execution agent for the Sasol Business Units, has efficient governing Document Management processes and procedures in place to support the successful execution of capital projects. Sasol Technology uses a stage gate model, associated with project life cycles, as a systematic approach for the execution of capital projects. Document Management is a new business function that was established in 2008. Not all the functions involved in the life cycle of project execution are fully aligned with the central function managing documentation. There is thus a need for a fully integrated Document Management System, involving all the functions of Sasol which are involved during the different phases of project execution. The literature study analyses existing world best document management and records management practices and procedures and points out that meticulous and strict document and records management practices form the backbone of organisational authentic evidence compliance. The research design method that was chosen to authenticate the research question is an Exploratory Qualitative Approach, combined with a Descriptive Approach. Results are obtained from a combination of three methods. Published and available existing data of how documents are managed in Sasol was gathered and secondary findings are established. Focused and structured interviews were then conducted with experienced team members from the different functions involved in project execution and lastly, e-mail administrated questionnaires were developed and distributed to relevant project team members within Sasol Technology to assess the current system and to determine additional requirements for an enhanced Document Management System, specifically applicable to owner companies in the project execution environment. Whereas the scrutiny of the secondary sources provides a background and the progress iii made with regard to setting requirements for a standardised Document Management System for the execution of projects in the Sasol Technology and some of the other Sasol Business Units, the primary data findings indicate how the project team members perceive the existing Sasol Technology Document Management System to be. Key findings include, that documentation life cycle management is not fully developed and needs to be addressed in the Sasol Technology project execution environment. Furthermore, integration of the documentation management of the various departments, functions and structures in Sasol will enable better and improved management of project documentation. The specific output of this dissertation is the recommendation of an improved Document Management System to allow the different functions within Sasol Technology and some other Sasol Business Units to have access to an integrated system, included in it all relevant documentation requirements during the life cycle of projects. An added deliverable is a framework of requirements to be included in a document management philosophy, not only for Sasol, but also for other owner companies during project execution.
Thesis (M.Ing. (Development and Management Engineering))--North-West University, Potchefstroom Campus, 2010.

Presented thesis is focused to the document management system in the firm E-solutions, Ld. Selection of this firm is purposeful, because I have been working in the firm for several years. My thesis is targeted to the complex analysis of document management system (DMS) in the firm and the results of the analysis will be used for the implementation of new DMS. The target is accomplished by following steps, which can be expressed as partial concrete goals: First, the present situation of DMS in the firm is described, next, the detail description of the documents, the system should work with, is presented. Description of these documents is structured to the DMS needs. Subsequently firm processes which should DMS support are identified and analysed. These processes are converted to the optimal conditions to maximize their effectiveness in the DMS support. Integral part of the analysis is the consistent collection of the requirements to the new system. The thesis is divided into theoretical and practical part. The theoretical part describes DMS generally, explains basic principles of DMS (characteristics, documentation and functionality) and creates base line for the practical part. The more comprehensive practical part of the thesis is directed to the document management in the firm E-solutions, Ld. Presentation of the basic information about the firm is followed by detail solution of partial goals. Assessment of the achieved results creates the final part of the work. The thesis will serve in the firm or at a contactor of DMS as the base for the selection, parameterisation and implementation of the concrete DMS solution.

Thesis (M.S. in Information Systems Technology)--Naval Postgraduate School, March 2003.
Thesis advisor(s): Magdi N. Kamel, Gordon H. Bradley. Includes bibliographical references (p. 101-103). Also available online.

Thesis (MPhil (Information Science))--University of Stellenbosch, 2010.
ENGLISH ABSTRACT: The past decade has seen a huge increase in the implementation and use of Electronic document and records management systems (EDRMS) in many public spheres. The South African government, in this case the Presidency, has now also adopted this system to comply with current legislation requiring government institutions to replace paper with electronic media as the preferred way of conducting their official business. In general, and as is evident from the available literature, it seems that Government organisations have been lagging behind in this regard. The failure to reap the expected benefits from this step by government institutions such as the Presidency forms the basis for this investigation, which examines the failures and successes in the implementation of an EDRMS and the factors affecting this process. The study used triangulation approach in order to arrive at a more reliable conclusion. Literature research has been used as a main data collection method for this study. It also serves as a basis for the approaches to subject matter that have been adopted. Data was also collected by conducting semi –structured interviews with government institutions, including the subject of this research, that have implemented EDRMS. The critical factors that have had an effect on the implementation of EDRMS were found to be of a strategic, social and technical nature. The study also found similarities in the factors affecting EDRMS implementation within government and identifies the need for further research focusing on how these factors differ between various types of organisations.
AFRIKAANSE OPSOMMING: Die afgelope dekade was daar ‘n ontsaglike toename in die instelling en toepassing van elektroniese dokument- en rekordbestuurstelsels (EDRMS) op talle openbare terreine. Die Suid-Afrikaanse regering, in hierdie geval die kantoor van die Staatspresident, het nou ook hierdie stelsel aangeneem om te voldoen aan huidige wetgewing wat staatsinstellings verplig om papier te vervang met elektroniese media as die aanbevole manier om hulle amptelike besigheid te bedryf. Oor die algemeen, en soos dit ook blyk uit die beskikbare bronne, lyk dit egter asof regeringsinstansies agter geraak het wat dit betref. Die feit dat die verwagte voordele van hierdie stap nie deur staatsinstansies soos die Presidensie benut is nie, vorm die grondslag vir hierdie ondersoek, wat die prestasies en weiering wat gepaard gaan met die instelling van `n EDRMS en die faktore wat hierdie proses affekteer van nader beskou. Navorsing van die literatuur is gebruik as die belangrikse datainsamelingmetode vir hierdie ondersoek. Dit dien ook as die basis vir die manier waarop die onderwerpmateriaal benader is. Data is ook ingesamel van staatsinstansies wat `n EDRMS ingestel het, soos die instansie wat hier bestudeer word. Die kritiese faktore wat ‘n invloed gehad het op die instel van `n EDRMS het geblyk van `n strategiese, sosiale en tegnies aard te wees. Die ondersoek het ook ooreenkomste gevind in die faktore wat die instel van `n EDRMS in die regering affekteer en indentifiseer ook die behoefte aan verdere navorsing wat gerig is op hoe hierdie faktore van organisasie tot organisasie verskil.

The diploma thesis focuses on the analysis of a document management system (DMS) pilot implementation in the environment of a Czech bank. The thesis is divided into three parts; the first part is theoretical and remaining two parts are practical (analytical). The theoretical part is devoted to summarization of basic theoretical knowledge in the field of DMS and in a pilot deployment of information systems. The second part describes the EMC xCP 2.1 platform and evaluates its advantages and disadvantages compared to competing products. The third part describes the technological implementation and deployment of a new DMS pilot solution in a bank. Further it analyzes and describes the follow-up activities and related projects that increase the DMS usability in a real business applications. The diploma thesis concurrently focuses on the business requirements analysis including constrains of a new solution deployment, as well as the DMS technological aspects description and the solution design. The author of this thesis has been working as an analyst in the IT company and has been in a long-term cooperation with the DMS team in the bank. The motivation for choosing this topic is to make a summary and clarification of knowledge gained on projects in the the bank and to take an advantage of it in the future cooperation.

Diploma thesis on the theme „Quality management in small enterprise“ is engaged in quality management system in small and relatively short-time working company which deals with metal production. Thesis should help to My&Ko, s.r.o. firm with other creation and improvement of quality management system, subsequently it should serve as an instruction in procedure of the future certification by ISO 9001:2001.

This thesis will examine the manual hospital document retrieval system and electronic document scanning system. From this examination, requirements will be listed for the Administrative Reporting for the Hospital Document Scanning System which will provide better service and reliability than the previous systems. To assure that the requirements can be met, this will be developed into a working system which is named as the Administrative Reporting for the Hospital Document Scanning System(ARHDSS).
Department of Computer Science

Thesis (M.S.)--University of Florida, 2001.
Title from first page of PDF file. Document formatted into pages; contains x, 54 p.; also contains graphics. Vita. Includes bibliographical references (p. 50-53).

Les grilles et les clouds sont deux types aujourd'hui largement répandus de systèmes informatiques distribués (en anglais DCS). Ces DCS sont des systèmes complexes au sens où leur comportement global émergent résulte de l'interaction décentralisée de ses composants, et n'est pas guidée directement de manière centralisée. Dans notre étude, nous présentons un modèle de système complexe qui gère de manière la plus efficace possible les ressources d'un DCS. Les entités d'un DCS réagissent à l'instabilité du système et s'ajustent aux conditions environnementales pour optimiser la performance du système. La structure des réseaux d'interaction qui permettent un accès rapide et sécurisé aux ressources disponibles est étudiée, et des améliorations proposées
Grids and clouds are types of currently widely known distributed computing systems or DCSs. DCSs are complex systems in the sense that their emergent global behavior results from decentralized interaction of its parts and is not guided directly from a central point. In our study, we present a complex system model that efficiently manages the ressources of a DCS. The entities of the DCS react to system instability and adjust their environmental condtions for optimizing system performance. The structure of the interaction networks that allow fast and reliable access to available resources is studied and improvements ar proposed

Usability heuristics have been established for different uses and applications as general guidelines for user interfaces. These can affect the implementation of industry solutions and play a significant role regarding cost reduction and process efficiency. The area of electronic workflow document management (EWDM) solutions, also known as workflow, lacks a formal definition of usability heuristics. With the advent of new technologies such as mobile devices, defining a set of usability heuristics contributes to the adoption and efficiency of an EWDM system. Workflow usability has been evaluated for various industries. Most significantly research has been done for electronic healthcare records (EHR). In other areas such as the financial sector and educational institutions there is also some literature available but not as abundant as for EHR. This was identified as a possible research limitation. The general purpose of this research was to establish and validate an overarching set of usability heuristics for EWDM in general. This was approached by conducting a literature review and a survey on 32 workflow consultants from Hyland Software, Inc. Quantitative and qualitative data was collected focusing on the study’s main research question: “what usability heuristics should be defined to ensure the adoption and efficiency of a workflow implementation?" Findings based on regression testing and expert opinions have suggested a proposed set of usability heuristics. The final list consists of: adaptability to diverse platforms, user control, system feedback, intuitive interfaces, visibility on mobile devices, error management, help, and documentation.

Thesis (MBA (Business Management))--University of Stellenbosch, 2009.
ENGLISH ABSTRACT: A Document Management System (DMS) can help businesses speed-up as well as reduce the number of mundane and repetitive tasks relating to documents. These benefits can assist management cut costs, reduce errors, automate frequently performed tasks as well as store information electronically in a safe and accessible way. Making IT Simple (the business) is a start-up business that has entered into a partnership agreement with INVU, Europe's fastest growing DMS Software developer (INVU, 2008). This agreement allows the business to sell INVU software without restriction by volume or geography to all sectors of industry. INVU products are designed to make business administration, and especially managing documents a simple and efficient process. These two principle product features support the business' objectives and marketing push by delivering easy-to-use software that helps customers reduce costs by speeding-up as well as reduce the number of daily administrative tasks performed using documents. In order to establish which market sector to target, the Directors conducted an industry analysis (Appendix I) which has identified opportunities in the farming and agricultural Sector. The three primary reasons are: 1) Sustainable sector growth of 30% per annum (UK Agriculture, 2007), 2) no known DMS competition within Farming and 3) the Directors have an established Network and detailed knowledge of the sector. Although farming and agriculture will be the main focus of marketing activity and communication, other industries, such as property letting agencies, are also seen as future opportunities for the business. Target Market and Projections Market Research is based upon 138 questionnaire responses that have enabled the Directors to develop a product package which combines the product, a DMS license and software, together with the necessary hardware and maintenance support sufficient to satisfy the target market's needs. The target market is defined as a farm business, predominantly farming crops or cattle and/or sheep from between 41 and 80 hectares of productive land. It has up to 20 full time employees, half of whom are involved in the business' administration. This admin comprises mainly of financial accounts and Government Department returns which are processed on as many as two computers which have email, Microsoft Office and accounting software packages loaded on. For security and access the target market store their records in filing cabinets for up to 15 years, mostly in paper form. A priority for business' administration within this market is the simplicity and easy access of its records and with all records being in one place. The sales forecasts of 7, 16 and 30 units over the first three years 2009, 2010 and 2011 respectively are deemed achievable by the Directors, having received reassurance from both formal interviews (Radley, 2008) and conversations with potential customers. The business sees their target market strategy and their lean cost base as being their competitive advantage together with the impression that none of INVU's DMS competitors are currently focussed upon the agriculture sector. This gives the business a potential first mover advantage which will be supported by leveraging the marketing efforts and the existing network of contacts to deliver the specifically designed sales process for the target market. The suite of products, which are leased by the customer over 36 months, cost £15,016 and have a Gross Profit of 58%. This gross profit then funds the running and maintenance of the support service provided by the company. Return on Equity over the 3 years of the Business Plan is strong at 60% given that there is a loss of £50,000 in Year 1. Year two generates a small profit of £24,000 with a healthy £64,000 in Year 3 onwards. Return on sales is 10% in year 2 growing to 14% in year 3. Break even point is in July 2011 (month 31) with the business cash positive in August 2010 (month 20). The financial risks are calculated as low due to the lease funding providing cash within 14 days of a signed document, plus there is no cash risk as the requirement to hold inventory is negligible. The balance sheet requires equity funding of £40,000 which is provided by the two directors at £20,000 each, plus a 60 month working-capital bank loan which is forecast to be repaid on month 25. There are 46,000 farms in UK so, in this market sector alone there are potentially 9,200 (20%) sales presentations to be completed based upon the market survey data. On projected performance this would currently take the business 460 months to complete. The business case shows an improving performance month on month based upon an improvement in sales skills, product portfolio and brand awareness. The two employees Edward Gibbs and Mathew Easterbrook, both of whom are Directors, have each invested £20,000 in equity in order to start-up the business. They have 28 years of management experience between them and offer complementing specialities in the IT, sales, farming and finance areas. Their business objectives are to generate cash and satisfy customer needs by selling products at the right price with a sustainable gross profit margin whilst being commercially aggressive on costs. Their simple and equitable company structure reflects their excellent relationship and the balance of power is shared equally. The product is a compliment of hardware, software and support service that is tailored to meet a customer's needs (Table 1).
AFRIKAANSE OPSOMMING: 'n Dokumentbestuurstelsel (DBS) kan organisasies help om meer effektief sake te doen en om die aantal eenvoudige en herhalende take met die hantering van dokumente te verminder. Hierdie voordele kan bestuur help om koste te verminder, foute te verminder, gereelde take te outomatiseer en ook om inligting elektronies in 'n veilige en maklik bereikbare plek te stoor. Making IT simple (die onderneming) is 'n nuwe onderneming wat in 'n vennootskap ooreenkoms met INVU, Europa se snel groeiendste DBS sagteware verskaffer, aangegaan het. Hierdie ooreenkoms laat die ondememing toe om INVU sagteware te verkoop in alle industriee met geen bepreking op volumes of geografiese areas nie. INVU produkte is ontwerp om besigheid administrasie, en spesifiek die bestuur van dokumente, 'n eenvoudige en effektiewe proses te maak. Hierdie twee beginsels ondersteun die onderneming se doelwitte en bemarking deur die lewering van eenvoudig-om-te-gebruik sagteware wat kliente help om kostes te verlaag deur vinniger prosesse sowel as verminderde daaglikse roetine administratiewe dokumentering take. Ten einde die marksegment wat geteiken moet word te bepaal het die direkteure 'n industrie analise (Aanhangsel I) gedoen wat geleenthede in die boerdery en landbou sektore uitgewys het. Die drie primere redes is: 1) Substansiele sektor groei van 30% per jaar (UK Agriculture, 2007), 2) geen bestaande DBS wat tans aktief in die mark is nie en 3) die direkteure het 'n gevestigde netwerk en detail kennis van die sektor. Alhoewel boerdery en landbou die hooffokus van die bemarkings en kommunikasie aktiwiteite gaan wees sal ander industriee, soos eiendoms en verhurings agentskappe, ook gesien word as toekoms geleenthede vir die onderneming. Marknavorsing is gebaseer op 138 voltooide vraelyste wat die direkteure in staat gestel het om 'n produk pakket bestaande uit 'n DBS lisensie en sagteware saam met die nodige hardeware en ondersteunings saam te bondel, ten einde aan die mark se behoefte te voorsien. Die teikenmark is gedefinieer as boerdery ondernemings wat primer boer met gewasse en/of skape op tussen 41 en 80 hektaar produktiewe landbougrond. Die boerdery het ongeveer 20 voltydse werknemers waarvan die helfte met die onderneming se administrasie te doen het. Die administrasie bestaan meestal uit finansiele take en Regerings Departemente se verslae wat geprosesseer word op tot twee rekenaars met toegang tot Microsoft Office en 'n rekenkundige sagteware pakket. Vir sekuriteit en maklike toegang tot hulle dokumente stoor die tipe ondernemings hulle dokumente in liasseerkabinette vir tot 15 jaar, meestal in papier formaat. 'n Prioriteit vir ondernemings se administrasie binne die teikenmark is eenvoud en maklike toegang tot hulle dokumente, asook die sentrale berging van dokumente op een spesifieke plek. Die verkoops vooruitskattings vir 7, 12 en 30 eenhede oor die eerste drie jare 2009, 2010 en 2011, word gesien as realisties en bereikbaar deur die direkteure na aanleiding van formele onderhoude (Radley, 2008) en gesprekke met potensiele kliente. Die onderneming sien hulle teikenmark strategie en hulle lae koste struktuur as hulle kompeterende voordeel tesame met die feite dat geen van INVU se DBS kompeteerders huidiglik op die landbou sektor fokus nie. Die gee die ondememing die potensiele eerstetoetreder voordeel in die landbou industrie. Dit sal ondersteun word deur die hefboom effek van die bemarkings pogings komende uit die bestaande netwerk van kontakte om gefokusde verkoopsprosesse in die teikenmark uit te voer. Die suite van produkte, wat gehuur word deur die kliente oor 'n tydperk van 36 maande, kos £15,016 en het 'n bruto wins marge van 58%. Hierdie bruto wins befonds die bedryf en ondersteuningsdienste van die onderneming. Die opbrengs op ekwiteit oor die drie jaar tydperk van die besigheidsplan is stewig op 60% gegewe dat daar 'n verlies van £50,000 in Jaar 1 plaasvind. Jaar 2 genereer 'n klein wins van £24,000 met 'n stewige wins van £64,000 in Jaar 3. Opbrengs op verkope is 10% in jaar 2 en groei tot 14% in jaar 3. Die gelykbreekpunt is Julie 2011 (maand 31) en die onderneming is kontant positief vanaf Augustus 2010 (maand 20). Die finansiele risiko is laag as gevolg van die huur inkomste wat kontant binne 14 dae na die teken van 'n ooreenkoms genereer en ook omdat daar geen kontant risiko is met die dra van voorraad nie. Die balansstaat ekwiteit benodig 'n aanvangsbelegging van £40,000 wat voorsien word deur die twee direkteure teen £20,000 elk, saam met 'n 60 maande werkskapitaal bank lening wat geprojekteer word om volopbetaal te wees teen maand 25. Daar is tans 46,000 plase in die VK en dus, in die marksegrnent alleen, 9,200 (20%) verkoops voorleggings gebaseer op die markanalise data. Op die geprojekteerde werkstempo sal dit ongeveer 460 maande neem om te voltooi. Die besigheidmodel toon groeiende verrigting op 'n maand tot maand basis gebaseer op 'n verbetering in verkooptegniek, produk portefeulje en produk kennis. Die twee werknemers Edward Gibbs en Mathew Easterbrook, wat ook die direkteure is, het elk £20,000 aanvangskapitaal geinvesteer ten einde die onderneming op die been te bring. Hulle het 28 jaar bestuurservaring en het komplimenterende vermoens in die IT, verkope, boerdery en finansiele areas. Hulle besigheid doelwit is om kontant te genereer en kliente se behoeftes te bevredig deur die verkope van produkte teen die korrekte prys teen 'n volhoubare bruto wins. Hulle eenvoudige maatskappy struktuur reflekteer hulle uitstekende verhouding en die magsbalanse is eweredig versprei. Die aanbod aan die mark is 'n komplimenterende suite van hardeware, sagteware en steundienste wat aangepas word om aan 'n klient se behoeftes te voldoen (Tabel 1).

Cette thèse a pour but le développement d'une source photovoltaïque autonome ayant des capacités d'auto-diagnostic. Un structure d'hybridation spécifique est proposée consistant en une hybridation DC de sources photovoltaïques, d'une batterie au lithium et de supercondensateurs. Des modèles dynamiques des convertisseurs boost conventionnels et de leur variante avec isolation galvanique sont proposés. Un observateur d'état est ensuite présenté pour estimer en ligne les différents paramètres représentant les pertes des convertisseurs. On montre qu'il est possible d'utiliser ces paramètres estimés pour la gestion de l'énergie dans le système, avec en particulier l'optimisation du rendement de structures parallèles. L'optimisation des sources photovoltaïques est aussi étudiée avec une attention particulière accordée aux phénomènes d'ombrage partiel et le design d'un algorithme de maximisation de la puissance produite (MPPT) dans le cas d'une architecture distribuée série. De part une architecture de puissance spécifique, on propose aussi une méthode d'estimation de l'état de santé (SOH) de la batterie qui est validée sur des cellules de batterie Li - ion et LiFePO4. On montre que le convertisseur Cuk isolé avec inductances couplées est parfaitement adapté pour faire du diagnostic en ligne sur les batteries par injection de courant. Enfin, un schéma de gestion de l'énergie global est proposé, et on vérifie le bon fonctionnement de l'ensemble de la source hybride proposée
This thesis interested on developing a stand-alone photovoltaic system with self-diagnosis possibility. A specific structure has been proposed consisting in a DC hybridization of photovoltaic sources, a Lithium-based battery and supercapacitors. Dynamics models of the boost converter and the current-fed dual-bridge DC-DC converter are proposed and an efficient state observer is proposed to estimate the models equivalent losses' parameters online. It is shown that the estimated parameters can be used in the energy management scheme, with in particular optimisation of the efficiency of paralleled structures. The photovoltaic source optimization is also studied with special attention on shading phenomenon and design of MPPT technique especially on the case of distributed series architecture. Through a specific hybridization structure, State-Of-Health estimation is tested on Li-ion and LiFePO4 batteries. It is shown that the isolated coupled-inductors Cuk converter is very efficient for battery estimation through current injection. Finally, a global energy management scheme is proposed, and the developed stand-alone photovoltaic system is validated to operate as supposed

This thesis proposes a functional framework for content management. This framework provides concepts and vocabulary for analysis and description of content management systems. The framework is derived from an analysis of eight content management systems. It describes forty-five conceptual functions organized into five functional groups. The functionality derived from the analysis of the content management systems is described using the vocabulary provided by the functional framework. Coverage of the concepts in the existing systems is verified. The utility of the framework is validated through the creation of a prototype that implements sufficient functionality to support a set of specific use cases.

La quantité d'énergie disponible dans les batteries et le nombre limité de cycles de recharge compliquent singulièrement la conception de réseaux de capteurs sans fil (WSN) autonomes. La récupération d'énergie dans l'environnement direct des nœuds et un stockage d'énergie à base de supercondensateurs sont aujourd'hui considérés comme solutions potentielles pour atteindre une durée de vie du réseau théoriquement infinie. Un gestionnaire d'énergie (PM pour ''Power Manager'') est embarqué dans chaque nœud afin de permettre un fonctionnement en neutralité énergétique (ENO), ce qui veut dire que les énergies récupérées et consommées par un nœud sont équivalentes sur le long terme. Dans cette thèse, nous proposons de nouveaux PMs qui adaptent dynamiquement l'intervalle de réveil des nœuds en fonction de l'énergie récupérée. La faible complexité de nos PMs, leur indépendance vis-à-vis du type de source d'énergie récupérée et leur faible empreinte mémoire facilitent leur implantation sur une plate-forme réelle de réseaux de capteurs sans fil. Par ailleurs, lorsque l'on considère un réseau multi-sauts, une variation trop fréquente de l'intervalle de réveil peut s'avérer pénalisante pour l'établissement de rendez-vous entre les nœuds et risque de fortement dégrader la qualité de services globale. Nous proposons donc un gestionnaire d'énergie (WVR-PM) qui limite autant que possible ces variations et qui permet d'améliorer le débit de près de 60% par rapport aux PMs de l'état de l'art tout en diminuant de 45% l'énergie consommée par une communication réussie
The limited energy and recharge cycles of batteries are crippling the design of autonomous Wireless Sensor Networks (WSNs). To overcome this issue, everlasting harvested energy and supercapacitor-based energy storage are considered as potential solutions to achieve a theoretically infinite lifetime. A Power Manager (PM) is embedded in each WSN node to respect the Energy Neutral Operation condition (ENO), which means harvested energy is equal to consumed energy for a long period. In this thesis, a set of PMs are proposed for energy harvesting WSN nodes to adapt their average consumed energy by changing the wake-up interval according to the available harvested energy. Our PMs are low complexity, independent of energy sources, small memory footprint and therefore, can be easily implemented on a real EH-WSN node. Another issue addressed in this thesis when considering a multi-hop EH-WSN is the effect of wake-up interval variations to the global QoS. Due to its low harvested energy, a relay node is impractical to synchronize with a transmitter if its wake-up interval regularly changes, therefore degrading the global QoS. A new power manager, named Wake-up Variation Reduction power manager (WVR-PM) is proposed to reduce the variations of the wake-up interval. By using WVR-PM, the throughput of a multi-hop EH-WSN can be improved up to 59% compare to state-of-the-art PMs while the average consumed energy for one successful communication is reduced by 45%

This diploma thesis deals with perspectives of application of service AC Capture from company AutoCont in the Slovak republic. AC Capture consists of offering digitizing services via cloud. Slovak republic is chosen as an inspected market mainly due to vendors licence policy which says, that IBM Datacap taskmaster Capture (platform for AC Capture) can be sold by company AutoCont only in the Czech or Slovak republic. Aiming at one market, which is in accordance with the licence policy, enables to go into appropriate depth and practically demonstrate the conclusions of the thesis via actual open business cases. The aim of the thesis is to evaluate the perspectives of application of AC Capture in the Slovak republic. The emphasis is placed on the macroeconomic analysis, analysis of indicators of standards of life, product analysis including the analysis of competition and quantitative questionnaire inquiry.

Baxter Dade Division is a U.S. manufacturer of diagnostic healthcare equipment and supplies. As a result of the introduction of a new series of technology products, sales revenue and production volumes have grown considerably in recent years. The problem facing this organization was that existing manufacturing specification documentation systems could not keep pace with recent production volume increases. The resultant system inefficiencies manifested themselves in delays in the implementation of instruction revisions, inconsistencies in specifications between distributed plant facilities, and a significant increase in the cost of clerical staff to administer documentation processing. To address these problems, this work focused on the definition, design, and selection of an automated documentation system with a central library of production specifications accessible to all plants via an interactive computer inquiry methodology. To solve these problems a computer based Electronic Documentation System was proposed to expedite the processing of manufacturing specifications. Specific tasks included the development of an Electronic Documentation System requirements definition, a conceptual design of a software application that satisfied these requirements, a review of market available systems, and a final recommendation to senior management of a cost effective and efficient system solution to the documentation issues. All recommendations presented as a result of this study were approved by Baxter Dade Division senior management and are currently being implemented. The organization has recently hired a Data Base Administrator to oversee the development and on-going processing of this new system. Reduced paper work processing, faster manufacturing specification through-put, and better documentation revision control will result as this system is introduced.

Cette thèse vise à contribuer à la compréhension des cycle de vie d’une opération humanitaire (HOLC). Gestion de la chaîne d'approvisionnement humanitaire (HSCM) dans un contexte de mise en perspective et dans l’objectif de proposer un modèle décisionnel qui s'applique aux phases de HOLC lors d’une situation réelle. Cela inclut la mise en oeuvre du modèle proposé pour concevoir et développer un outil d'aide à la décision afin d'améliorer les performances de la logistique humanitaire tant dans les opérations de secours nationaux qu’internationaux.Cette recherche est divisée en trois phases. La première partie vise à présenter le sens de l'étude ; la zone de recherche prise en compte pour la gestion de la chaîne d'approvisionnement (SCM) doit être clairement définie. La première phase consiste à clarifier et définir le HSCM HL, la gestion de la chaîne d'approvisionnement commerciale (CSCM) et le SCM, ainsi que la relation entre ces différents éléments. La gestion du cycle de vie du projet (PLCM) et les différentes approches sont également présentés. La compréhension de la différence entre la gestion du cycle de vie du projet (PLM) et la PLCM est également nécessaire, cela ne peut être abordé dans la phase de cycle de vie de l'opération humanitaire. De plus, les modèles Multiple-Criteria Decision Making (MCDM) et l’aide à la décision concernant le HL sont analysés pour établir le fossé existant en matière de recherche. Les approches MCDM qui mettent en oeuvre le système d'aide à la décision (DSS) et la manière dont le MAS a été utilisé dans le contexte HSCM sont étudiées.La deuxième phase consiste en la proposition d’un modèle décisionnel fondé sur l’approche MCDM à l'appui de la décision du décideur avant qu'il/elle prenne des mesures. Ce modèle prévoit le classement des alternatives concernant l'entrepôt, le fournisseur et le transport au cours des phases de HOLC. Le modèle décisionnel proposé est réalisée en 3 scénarios. I. La décision en 4phases HOLC – opération de secours internationale de la Croix-Rouge Française (CRF). II. La décision en3phases HOLC – opération nationale dela Croix-Rouge thaïlandaise (TRC). III. La décision au niveau de la phase de réponse HOLC – opération internationale du TRC dans quatre pays. Dans cette phase, le scénario I et II sont réalisés étape par étape au travers de calculs numériques et formules mathématiques. Le scénario III sera présenté dans la troisième phase. Pour établir trois scénarios, les données internes recueillies lors des entretiens avec le chef de la logistique de la Croix-Rouge Française, et le vice-président de la fondation de la Coix-Rouge thaïlandaise, seront utilisées. Les données externes proviennent de chercheurs qui sont des experts dans le domaine HL ou le champ du HSCM, de la littérature, et de sources issues des organismes humanitaires (documents d’ateliers, rapports, informations publiées sur leurs sites officiels).Dans la troisième phase, une application Internet multi-critères (decision support system MCDSS WB) mettant en oeuvre le modèle proposé est élaborée. Afin d'atteindre une décision appropriée en temps réel, le WB-MCDSS est développé sur la base d’un protocole client-serveur et est simple à utiliser. Le dernier mais non le moindre ; une application de validation du modèle est réalisée à l'aide de l'approche de l'analyse de sensibilité
This thesis aims to contribute to the understanding of HOLC in context of the HSCM and to propose a decision model which applies to the phases of HOLC the decision making regarding a real situation . This include the implementation of the proposed model to design and develop a decision support tool in order to improve the performance of humanitarian logistics in both national and international relief operations.This research is divided into three phases; the first phase is to clarify and define HL among HSCM, commercial supply chain management (CSCM) and SCM and their relationship. Project Life Cycle Management (PLCM) approaches are also presented. The difference between project life cycle management (PLM) and PLCM is also required to distinguish a clear understanding which can be addressed in the phase of humanitarian operation life cycle. Additionally, the literature of Multiple-Criteria Decision Making (MCDM) models and existing decision aid system for HL are analyzed to establish the research gap. The MCDM approaches which implement the decision support system (DSS) and lastly how DSS has been used in the HSCM context.The second phase is to propose a decision model based on MCDM approaches to support the decision of the decision maker before he/she takes action. This model provides the ranking alternatives to warehouse, supplier and transportation over the phases of HOLC. The proposed decision model is conducted in 3 scenarios; I. The decision in 4-phase HOLC, international relief operation of French Red Cross (FRC). II. The decision on 3-phase HOLC, national operation by the Thai Red Cross (TRC). III. The decision on response phase HOLC, international operation by the FRC in four countries. In this phase, the scenario I and II are performed step by step though numerical calculation and mathematical formulas. The scenario III will be presented in the third phase.In the third phase, an application of web-based multi-criteria decision support system (WB-MCDSS) which implement the proposed model is developed. The web-based multi-criteria decision support system is developed based on the integration of analytical hierarchy process (AHP) and TOPSIS approaches. In order to achieve an appropriate decision in a real time response, the WB-MCDSS is developed based on server-client protocol and is simple to operate. Last but not least, a validation application of the model is performed using the sensitivity analysis approach

Cette thèse traite de la problématique de la performance durable d’une chaîne logistiques. Le travail de recherche se décline en trois phases : la première phase porte sur l’étude des approches existantes pour la mesure la performance durable des chaînes logistiques. L’approche proposée permet alors à une entreprise, de déterminer plus facilement les critères spécifiques de mesure de la durabilité. Cette approche comporte huit critères de durabilité à savoir : valeur financière, valeur non-financière, matière première, ressources naturelles, énergie, santé humaine et sécurité, développement des ressources humaines et l’éthique. Ces critères ont été développés à partir du concept des « Human needs » et le concept de «Triple Bottom » avec la prise en compte des aspects règlementaires, normatifs et lignes directrices.Nous avons développé un modèle de mesure de la performance durable des chaines logistiques. Ce modèle est un cadre amélioré du « value Chain model » (Porter, 2008) et de l’approche processus (Chan and Qi, 2003) permettant l’implémentation de l’approche développée. Cette proposition permet à l’entreprise de mesurer la performance durable de ses processus et de ses activités aussi bien en interne que sur le niveau chaine logistique. Pour implémenter et tester l’approche développée, nous avons sélectionné le cas concret du problème d’évaluation de la performance durable d’un fournisseur.La deuxième phase de ce travail est le développement de l’outil de mesure de la performance durable basé sur la méthode FAHP (Fuzzy Analytical Hierarchy Process) avec une application au cas de l’évaluation des fournisseurs. Il ne s’agit pas de sélectionner le meilleur fournisseur mais d’aider l’entreprise à mettre en place un plan d’action basé sur les résultats obtenus. Pour construire ce modèle, nous avons proposé un cadre de choix entre trois méthodes possibles : la méthode « Extent Analysis Method »(Méthode I), la méthode de normalisation (Méthode II) et la méthode arithmétique des t-norme (Méthode III) pour déterminer les poids flous. La méthode I est plus simple mais elle obtient la plus grande propagation floue comparée aux deux autres méthodes. Les résultats de mesure des performances du fournisseur permettent d’orienter les actions d’amélioration à travers l’utilisation des facteurs de normalisation proposés dans le modèle formel de mesure.La troisième et dernière phase de ce travail fut l’implémentation du système de mesure et les méthodes FAHP dans une étude de cas au sein d’une industrie d’électronique en Thaïlande. La société étudiée visait à évaluer la performance durable de ses fournisseurs en vue d’améliorer leurs performances. Le modèle de mesure de la performance durable comportait dix indicateurs et vingt-cinq mesures de durabilité sur les trois dimensions (économique, environnementale et sociale). Nous avons constaté que les poids de la dimension économique, environnementale et sociale étaient respectivement de 50.87%, 34.86%, et 15.14% respectivement. Cela signifie que les performances économiques étaient les plus importantes et que les performances sociales étaient les moins importantes dans l’évaluation des fournisseurs. La société étudiée travaille avec plus de deux cents fournisseurs. A cause de ce grand nombre de fournisseur, une approche de mesure absolue a été adoptée pour l’évaluation des performances de chaque fournisseur. Cependant, nous avons sélectionné cinq fournisseurs pour l’implémentation et la validation de notre modèle. Les résultats de cette étude de cas ont montré que les méthodes FAHP proposées sont adaptées au contexte industriel et sont moins compliquées que la méthode lambda-max par exemple
This thesis aims to clarify a sustainability implementation into supply chain and to develop a tool for measuring sustainability performance in supply chain and improving the sustainability performance for electronic industry in Thailand. This research has divided into three phases; the first phase is to clarify a sustainability measurement framework in supply chain. This framework allows decision makers identifying the sustainability measures based on their interesting area in sustainability criteria. There are eight categories of sustainability criteria in this framework which are financial, non-financial, raw material, natural resources, energy, human health and safety, human resources development, and ethical issues. The sustainability criteria in this framework have developed based on the concept of human needs and the triple bottom line concept. It have been justified by analyze with standard, guide line, and regulation involving sustainable development perspective. Moreover, this proposed framework enhances an engagement level of elements in supply chain as an important perspective to identifying the sustainability measures. After developing the conceptual framework for measuring sustainability performance, this thesis has proposed an approach to construct the performance measurement model. This work enhances the valuable of adopting the value chain model (Porter, 2008) and the process based approach (Chan and Qi, 2003) for constructing the sustainability measures model. This leads to an implementation of the proposed framework allowing decision makers to measures sustainability performance in any process or activity in the company and its supply chain. In order to implementing the proposed conceptual framework and the model construction method in practical situation, this thesis has selected the supplier performance evaluation problem for measuring sustainability performance.The second phase of this work is the development of the tool for measuring sustainability performance by focusing on supplier evaluation problem. The measurement tool is developed based on multi-criteria decision method. This model is not used for making a decision such as selecting the best supplier but it is a multicriteria decision aiding which help manager to establish supplier improvement program based on the results. The measurement tool is developed based on a fuzzy analytical hierarchy process (FAHP) approach. This thesis has proposed three FAHP methods by modified the extent analysis method (Method-I), modified the normalization approach (Method-II), and employed the weakest t-norm arithmetic (Method-III) for determining the fuzzy priority weight. These methods are easy to adopt in real-life problem in industry. The method-I is less complexity than method-II and method-III respectively but the method-I also obtains the larger fuzzy spread than method-II and method-III respectively. It is depends on the decision makers to select the proposed FAHP among these three methods for implementing in their situations. The results from supplier’s performance help manager for setting the direction to improve supplier’s sustainability by using the normalization rating from measurement model.The third phase of this thesis is an implementation of the proposed framework and proposed FAHP in the case study company in Thai electronics industry. The case study company aims to evaluate sustainability performance of their suppliers in order to manage and improve supplier’s performance. The sustainability performance measurement model consists of 10 indicators and 25 sustainability measures based on three dimensions (economic, environmental, and social). It is found that the importance weight of economic, environmental, and social dimension are 50.87%, 34.86%, and 15.14% respectively. It means that an economic performance is still the most important and the social performance is the less important of supplier’s evaluation

Aujourd’hui, la compétition croissante, l'expansion des marchés et les progrès de la technologie engendrent un raccourcissement du cycle de vie des processus de développement des produits afin d’en améliorer les performances en termes de délai, coût et qualité. Ce raccourcissement du cycle de vie a engendré un accroissement des volumes de déchet généré et des conséquences que cela peut avoir sur l’environnement. Au niveau de l’Union européenne, des directives ont été introduites, tels que la gestion des déchets d'équipements électriques et électroniques (WEEE), la restriction de l'utilisation de certaines substances dangereuses dans les équipements électriques et électroniques (RoHS) et les directives pour le traitement des batteries usagées (Battery); ces directives permettent de limiter l'utilisation et le recyclage des substances dangereuses nocives pour la santé et pour l'environnement.Ces nouvelles réglementations et normes, permettant de gérer de manière efficace les retours et la fin de vie des produits (recovery process), ont été mises en place afin d'obliger les entreprises à assumer leurs responsabilités en termes de gestion des produits en fin de vie. Certaines entreprises ont montré que les produits recyclés ou réutilisés peuvent être une source supplémentaire de revenu (recyclage des matériaux, ou réutilisation des composants après démontage) dans le processus de fabrication.Ces connaissances liées à la performance environnementale (au niveau des processus de conception, de production, de transport, d’entreposage, de récupération…) devraient êtres saisies, évaluées et capitalisées dans des bases de connaissances afin d’être prisent en compte durant les différents phases du cycle de vie des produits.Nos travaux de recherche proposent donc de développer une architecture de gestion des connaissances (Knowledge Management Architecture) basée sur un Système Multi-Agents. L’objectif est de proposer un système qui met l'accent sur les concepts de « durabilité des produits et des cycles de vie », en établissant des liens entre des Agents Logiciels détenteurs de connaissances liées à la réglementation environnementale et les Systèmes d’Information de type PLM. Ces interconnexions permettront aux décideurs de prendre en compte les impacts environnementaux dans leurs décisions et ceci à chaque phase du cycle de vie des produits
The increasing of competition, expanding markets and advanced technology create shorten lifecycle and the development process to improve product performance in terms of time, cost and quality. These shorten products lifecycle have led to increase volumes of waste generation and consequence impact to environment. EU directives have been introduced, such as Waste Electrical and Electronic Equipment (WEEE), Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS) and guidelines for the treatment of waste batteries (Battery), these directives are used to handle the hazardous substances which are harmful to human health and the environment.These regulations and standards have been put in place to force companies take their responsibilities on managing their products when reach to the end of life. Some companies have found that the returned product can be recycled or reused as an additional source of income (material recycling, or reuse of components after disassembly) in the manufacturing process.Knowledge related to the environmental performance (in terms of process design, production, transportation, storage, etc.) should be captured, evaluated and stored in knowledge base in order to share between users in different phases of the product lifecycle.Therefore, this research proposes a Knowledge Management Architecture based on a Multi-Agent System approach. The objective of this work is to propose a system that focuses on the concept of "sustainability” of products lifecycle by establishing the link between agents, who hold knowledge related to the environmental performances, and PLM system. The connection encourages companies considering the environmental impacts in their decision making at every stage of product lifecycle

The master thesis is solving a problem of physical security of documents in Document Management System (DMS) in the company Icontio CR s.r.o. This fact will improve the security of the whole system and also the security of data placed in it. The main purpose of this thesis is a proposal of a security module, methods of coding and other functionalities which are going to be neccesarily implemented. Side purpose is a creation of the Access management, structures of data libraries in the DMS system, structures of users in the Active Directory and a suggestion of multilevel workflow. Introduction of these changes should bring the physical security of data, new view on data and simplifying the work with them in all fields of interest.

The aim of this study was to explore and understand how employees of a specific municipality perceive this technology and how, in what ways, the EDRMS could affect organizational processes. Emphasis was also given on evaluating the factors affecting the successful introduction and implementation of the EDRMS.   This master thesis focuses on employees’ perception of the newly introduced Electronic Document and Record Management System (EDRMS) “Irida” and how this affects organizational processes and working practices.  The data collection was conducted among employees that work in the Finance and Procurement Unit of the Municipality of Drama in Northern Greece. The empirical material was collected through conducting five semi-structured interviews. At the next phase, a questionnaire was developed based on the qualitative findings and was administered via email to all the Municipality of Drama employees that use the system. The data gathered during the qualitative and quantitative phase were analyzed and discussed, and the research findings were produced. It was found that the introduction of “Irida” had a positive effect on working efficiency, reduced contact and interaction among employees, and facilitated remote working. Training, flexibility of the system and employee participation was identified as factors that influence the successful implementation of an EDRMS.  The employees said they were satisfied with "Irida”, found it easy to use, and intended to keep using it. Most of them had varying degrees of stress during the initial implementation phase. It was also shown that employees who find "Irida” user-friendly are more likely to be satisfied and intend to keep using it and that employees who find "Irida” easy to use have a positive predisposition towards the system and do not mind that their work becomes more visible.

L’intégration des énergies renouvelables produites par un bâtiment et les réseaux de fourniture, qui sont amenés à proposer des tarifications et des puissances disponibles variables au cours de la journée, entraînent une grande variabilité de la disponibilité de l’énergie. Mais les besoins des utilisateurs ne sont pas forcément en accord avec cette disponibilité. La gestion de l’énergie consiste alors à faire en sorte que les moments de consommation des installations coïncident avec les moments où celle-ci est disponible. Notre objectif a été de proposer une stratégie de commande prédictive, distribuée et hiérarchisée, pour gérer efficacement l’énergie de l’habitat. Les aspects prédictifs de notre approche permettent d’anticiper les besoins et les variations de la tarification énergétique. L’aspect distribué va permettre d’assurer la modularité de la structure de commande, pour pouvoir intégrer différents usages et différentes technologies de manière simple et sans faire exploser la combinatoire du problème d’optimisation résultant
Electrical system is under a hard constraint: production and consumption must be equal. The production has to integrate non-controllable energy resources and to consider variability of local productions. While buildings are one of the most important energy consumers, the emergence of information and communication technologies (ICT) in the building integrates them in smart-grid as important consumer-actor players. Indeed, they have at their disposal various storage capacities: thermal storage, hot-water tank and also electrical battery. In our work we develop an hierarchical and distributed Building Energy Management Systems based on model predictive control in order to enable to shift, to reduce or even to store energy according to grid informations. The anticipation enables to plan the energy consumption in order to optimize the operating cost values, while the hierarchical architecture enables to treat the high resolution problem complexity and the distributed aspect enables to ensure the control modularity bringing adaptability to the controller

This Master thesis focuses on the concept of Records Management (RM) and Electronic Records Management (ERM) and how the adoption of an Electronic Document Records Management System (EDRMS) affects a business setting. The research focuses on the factors of perceived efficiency and on the costs that exist in a company. More specifically, this Master thesis is a qualitative exploratory case study which's aim is to examine and present the experiences and the attitudes of 4 individuals who are working in companies that possess an EDRMS. In order to acquire this deeper understanding, the data collection methods that were used were the in person semi structured interviews and the observation. During the research was examined how the perceived efficiency and the costs in a company are affected by a proper RM/ERM program. The analysis of the collected data shown that the specific individuals in the specific firms are benefited by the EDRMS and that their work is improved.

碩士
國立海洋大學
系統工程暨造船學系
88
With science and technology growing up in such a high speed, it follows with enormous documents. In the coming century 21, we want to make things easier, save our human resource, and make communication faster and more efficient. Traditional document handling and storage system satisfy our need no more. Therefore, electronic memory and automatic management will be more efficient and less waste with communicating in network. It will be the leader of the centuries. Our research is memorizing the documents in the database with binary large objects, using of present network, software and database technology, to establish suitable the Client/Server management system in both Internet and Intranet.

碩士
國立海洋大學
系統工程暨造船學系
90
A proverbial saying, 「Knowledge Is Power」, which is familiar to ear from childhood. Now, it comes true again and it is still changeless even though passes through the time-test. After the 3rd industry revolution, the economy type has been changed to national economy. National games are starting, 「Knowledge」is the key that makes economy being succeeded. A great mass fervor has been raised from government organization、enterprise to individual and a great favor caused by Internet mushroomed. Community activities become frequently in network and from social civic organizations to technical professional organizations are being community gradually. The same purpose makes community, and the distribution of community becomes far less by Internet. Knowledge sharing and connection of people are the main items in those community activities. We will use WebDAV that is a kind of protocol, which is a developing extensional specification of HTTP in this paper and use its methods which is supported to establish cooperation services based on working in network. We also collocate the applications about XML techniques and the basic definition and working target of community and team to set up a sharing document management system works in network like working in true world which the system can make the community work more efficient.

碩士
國立勤益科技大學
資訊工程系
102
Before computers were widespread, office documents were handwritten and placed in folders or binders to be filed. Each company normally would have a document management office to be responsible for these documents. However, as documents accumulated, it became difficult time-consuming to locate certain past records manually. Today, office workers can use computers to type up documents and store them as electronic files. To retrieve documents, keyword search can be applied to find them quickly. It is convenient and paperless office environments can be established.

碩士
元智大學
管理研究所
89
ABSTRACT Taking advantage of rapid progress in technology and information processing applications, automatic document management systems have become very powerful tools for both the private business sector and public sector in improving working efficiency. Nowadays, organizations that are concerned about their competitiveness usually invest heavily in information systems, as they provides not only data for daily operation but also information for decision-making. Therefore, a successful company usually values information technology & its application in operation very highly. In order to enhance their competitive edge successful companies must continually improve their information systems, increase the power of soft-ware & hard-ware, and efficiency of work procedure by new management concept introduction, operation procedure renewals, and re-structuring within organization. The case in my thesis, is a good example of an automatic document management system. Starting with dynamic management of documents, aiming at an overall solution to office automation, mainly focusing on establishment of a reliable mailing system, and powerful document management, which provide a real time, information sharing environment within an organization. Obviously, successful implementation of this system brings to the company the benefit of accurate communication, and high efficiency of information delivery, the basis of core competence, customer service, and operational efficiency. Key word：Executive informationize. Automatic Document Management System.

Este projeto consiste na definição e implementação de uma estratégia de ludificação para um software de gestão documental, cuja função principal é ser uma alternativa aos métodos de arquivo de documentos tradicionais em empresas, incluindo a sua gestão e a dos processos a eles associados, através de workflows, isto é, dos fluxos de trabalho para cada documento, incluindo a sua respetiva alocação a diferentes utilizadores. Assim, o trabalho desenvolvido no projeto consiste numa primeira fase no estudo teórico da experiência do utilizador e das estratégias de ludificação existentes. Posteriormente, é feita uma análise da experiência atual do utilizador com o software, e uma avaliação do seu nível de ludificação atual através da framework Octalysis. Por fim, é definida e implementada uma estratégia de ludificação com base na metodologia de Werbach and Hunter, de modo a melhorar a experiência do utilizador e otimizar a eficácia dos objetivos da ferramenta.
The aim of this dissertation is to define and implement a gamification strategy to a document management software. On this project is analyzed a real document management platform that has been applied as an alternative to the conventional document archive methods, including documents management and the processes associated to them in a business context through workflows associated to each document that allocates the document's related tasks to specific users. First, the aim of the research were the literature review about user experience and gamification strategies. Subsequently, a user experience analysis is made, incluing the evaluation of the actual gamification level of the software, using the Octalysis framework. Finally, in order to improve the user experience and optimize the software funcionalities a gamification strategy was defined, following the Werbach and Hunter methodology.

碩士
國立中央大學
資訊管理研究所
99
Since the rate of publishing scientific literature grows each year, the size of published work available online is increasing rapidly, and several web-based (digital library) systems were implemented. Related researches are focused on providing several useful methods for efficiently and effectively browsing and searching relevant scientific documents, but less on the issue how to manage personal scientific documents. On the other hand, researchers download scientific documents into their specific personal hard disk where they can categorize documents with hierarchical folders according to publication years, research topics, etc. for future retrieval. However, this turns into a critical issue of personal scientific document management that deals with how to effectively index and efficiently search personal scientific documents when her or his personal archive is inevitably getting larger and larger day by day. LOCOST proposed in this paper can automatically processes the local sections of each document for term feature extraction. Therefore, users do not need to spend any time and effort to manually construct and maintain an organization system to manage their personal scientific documents. Moreover, LOCOST provides a useful interface for users to easily search important and/or relevant scientific document(s) from their archives. Particularly, the interface of LOCOST can display the content summaries of the retrieved documents that allow users to better understand the content of these documents and thus enable them to judge the level of importance and relevance of the retrieved documents to a given query. Consequently, LOCOST achieves ease of reusing personal scientific documents. LOCOST is not developed to compete with related prototype systems, but it can be used to complement with each other since LOCOST provides unique functionalities for managing personal scientific documents. In addition, when the location-based finding strategy (or navigation) fails to achieve the users’ information needs, LOCOST is suitable at this time for the logical finding strategy.

碩士
國立交通大學
資訊管理研究所
94
The Radio Frequency Identification (RFID) is the hottest topic in the communication domain in recent years. There are many applications to RFID such as Logistic, Production Process and Inventory Management. Therefore, it is the solution of replacing the barcode now. Document Management Systems are always focusing on the electronic document files but there are still a lot of paper documents in the enterprise environment. So, a lack of paper document management strategy makes a lot of problem such as the lost of document, the secret document being pirated or stolen. Hope this dissertation can do some research on how to use object tracking, the most important function of RFID technology, to track and manage business document. We propose the solution in this paper is RFID technology. Using tag, reader, middleware and application system can make paper document to be a recognizable object for computer system, so paper documents can be integrated in Document Management System. By integrating with Document Management System, and by auto detecting and tracking in fixed time, the paper with RFID tag can be managed and tracking by Document Management System directly. The research results of this paper are providing integrated document environment for user, using RFID technology in the office application, and successfully proposing the system structure and method for using RFID technology in the Document Management System. The benefit of this system is that we can surely manage physical paper document by computer. At the same time, it will make a link between electronic and paper document so it will be more flexible for the document user. The security problem of paper documents such as the lost of paper, being pirated and stolen can be solved.