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Dissertations / Theses on the topic 'Educational services of higher education'

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Published: 2 June 2025

Last updated: 31 July 2025

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1

Shauchenka, Hanna. "Affective quality of educational services measurement in the context of higher education marketing." Thesis, University of Plymouth, 2015. http://hdl.handle.net/10026.1/3525.

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Educational marketing has become an increasingly important area within Higher Education as the competition for students has intensified. Being able to measure and understand the quality of educational services – a key factor in the decision making process for a prospective student – is an incredibly challenging problem as it involves the quantitative measurement of factors such as emotions and affections towards an Institution or programme, which themselves tend to be intangible. The application of total quality management philosophy and methodology in the context of higher education today is

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Kent, Davis Linda. "Boundary spanning, networking, and sensemaking/sensegiving| how career services directors enact mid-level leadership." Thesis, University of Massachusetts Boston, 2017. http://pqdtopen.proquest.com/#viewpdf?dispub=10247061.

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<p> This study seeks to understand higher education leadership overall by exploring how mid-level leadership is enacted by career services directors. Given that higher education institutions are facing a wide range of challenges that require an equally wide range of skills to address them, colleges and universities may need to become more inclusive regarding who contributes to institutional leadership. Mid-level leadership is defined in this study as a process of social interaction that originates with a middle manager and that cuts across functional areas and/or hierarchical levels to impa

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Wilson, TaJuan RaKeem. "The Impact of TRIO Student Support Services at a Midwestern Institution." Thesis, Lindenwood University, 2016. http://pqdtopen.proquest.com/#viewpdf?dispub=10125269.

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<p> First-generation, low-income, and disabled college students are an increasing population (Tinto, 2012). TRIO Student Support Services (SSS) is an academic support program funded by the U.S. Department of Education that seeks to support this demographic to overcome challenges and thrive while in college (Coffman, 2011). Utilizing a mixed methods approach, the goal of this study was to examine the student success outcomes of retention and grade point average of TRIO SSS students compared to students who are similarly qualified but not being served by TRIO SSS at a Midwestern, large, public,

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Snyder, Jeffrey S. "Effects of computer assisted instruction on learning a case study /." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1999. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis (M.S.)--Kutztown University of Pennsylvania, 1999.<br>Source: Masters Abstracts International, Volume: 45-06, page: 2812. Accompanying CD-ROM entitled: Project : interactive : an interactive introduction to creating interactive media. Typescript. Abstract precedes thesis as 3 preliminary leaves. Includes bibliographical references (leaves 84-89).

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Grobler, Lidalize. "Parent and caregiver experiences of a higher education rural school partnership providing educational psychology services." Diss., University of Pretoria, 2017. http://hdl.handle.net/2263/60943.

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The purpose of this study was to explore and describe parents' and caregivers' retrospective experiences of a higher education-rural school partnership providing educational psychology services. The study aimed to inform knowledge on community engagement with schools and forms part of the broad FLY (Flourishing Learning Youth) community engagement initiative that has been ongoing since 2006. The current study utilised interpretivism as metatheory and qualitative research as methodological paradigm. An instrumental case study design was utilised, with a specific higher education-rural school pa

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Emmanuel-Frenel, Rouseline. "A Study of the Relationship Between Distance Learners' Perception of the Value of Student Support Services and a Sense of Belonging in the University's Learning Community." Thesis, Gwynedd Mercy University, 2017. http://pqdtopen.proquest.com/#viewpdf?dispub=10622513.

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<p> This study asked two primary questions: (1) to what extent do distance learners find value in student support services; and (2) is there a relationship between the value placed on student support services and students’ sense of belonging in the university’s learning community? Value was defined as the frequency of use, importance, and satisfaction with student support services. </p><p> The participants in the study were drawn from undergraduate and graduate students enrolled in one or more online courses in a Catholic University in Pennsylvania’s accelerated adult learn

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Gross, Ronald D. "A Survey of Sophomore Students' Impressions of Academic Advising Services at East Tennessee State University." Digital Commons @ East Tennessee State University, 1996. https://dc.etsu.edu/etd/2690.

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This study of sophomore students' at East Tennessee State University was conducted to determine students' impressions of the institutional academic advising program, to assess students' level of satisfaction with the academic advisor's assistance with those topics discussed in academic advising sessions, and to determine students' impressions of their academic advisor. The data collected in this study revealed that the sophomore students at ETSU were slightly dissatisfied with their advisor's assistance. Data derived from comparative analyses for differences in impressions of a

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8

McBride, Dwight D. "A "Diffusion of Innovation" Analysis of the Acceptance of Digital Activities, Products, and Services as Scholarship in a Boyer Model of Academic Scholarship." Thesis, Pepperdine University, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10840034.

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<p> This Delphi study explores the opinions of experts on their interactions with the adoption of digital products, services, and activities. Although there are a wide assortment of digital products and digital spaces that have the ability to make significant contributions to scholarship, still traditional monographs and textual publications dominate how research and opinions are shared. Even through scholars have widespread adoption of social spaces and digital technologies including self-publishing, many of their institutions and peer review platforms are still hesitated to recognize their c

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9

Finkilshtein, O. V. "Educational services in sustainable development." Thesis, Sumy State University, 2014. http://essuir.sumdu.edu.ua/handle/123456789/45224.

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The essential condition for the economic sustainable development is the high level of education of human resources. It is the reason for topicalization of the higher education quality theme in the scientific literature. Higher education is the part of the social sphere with various peculiarities: providing a benefit in a form of service, usage of a benefit has outer effects; usage of the value approach to activity evaluation.

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10

Cole, Michele Tamamian. "The impact of the 2003 California Preliminary Administrative Services credential requirements on educational administration programs in institutions of higher education." Scholarly Commons, 2004. https://scholarlycommons.pacific.edu/uop_etds/2519.

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This study focuses on the impact of the 2003 changes in the California Preliminary Administrative Services credential on programs of educational administration in institutions of higher education. Through five case studies of educational administration programs in institutions of higher education, several themes emerged: department chair K–12 background may predict early adoption; faculty are confused about the credential requirements; full- rather than part-time professors design programs; new competitors have already challenged enrollments; ambiguous policy creates compliance uncertainty; in

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Sidera-Sideri, Ioulia. "The effective use of electronic information services (EIS) in Greek higher education and their relationship to current Greek educational practice." Thesis, Northumbria University, 2013. http://nrl.northumbria.ac.uk/13397/.

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Over the past two decades Greek university libraries have had to respond to a changing academic and information landscape which impacts significantly on the type of services offered as well as on the way in which these services are offered. The development of Electronic Information Services (EIS) is a major priority in the Higher Education sector. In the same time, the evolution of learning and teaching practice and the changing demands of the academic community affect the libraries’ role and mission. This research explores the relationship between the education system, in terms of the teachin

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12

Che, Yu. "A study on applying American distance education technologies to distance education in China." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1993. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis (M.S.)--Kutztown University of Pennsylvania, 1993.<br>Source: Masters Abstracts International, Volume: 45-06, page: 2805. Abstract precedes thesis as 2 preliminary leaves. Typescript. Includes bibliographical references (leaves 48-51).

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13

Hepner, Seth. "Higher Education Support Services and Graduation Rates of Structured Education Program Students." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3890.

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The 1st-year retention rate of the Structured Education Program (SEP) is 90%, yet the 6-year graduation rate of SEP students is 29%. The gap between SEP 1st-year retention and graduation rates is the problem that this study addressed. The low graduation rate of SEP students is an important issue because graduation rates are used to measure the quality of higher education institutions. The purpose of this study was to understand the low graduation rates of SEP students. Tinto's retention theory, which seeks to explain dropouts from higher education institutions, was the main framework of the st

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Dean, Heimberg Tamara. "Examining Fully Online Degree Students' Perceptions of Online Student Support Services: A Mixed Method Study Using Grounded Theory and Rasch Analysis." CSUSB ScholarWorks, 2014. https://scholarworks.lib.csusb.edu/etd/21.

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The higher education market is becoming much more competitive as more students are attracted to online courses and online degree programs. In order to remain competitive, higher education institutions must provide students access to online support services. However, an online student support services plan is an often overlooked component of an online initiative even though it is a critical factor in the overall success of an online program. This research specifically focuses on online student support services for students enrolled in fully online degree programs in an effort to identify the mo

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Crenshaw, Michael Ryan. "Services for College Students with Traumatic Brain Injuries." University of Dayton / OhioLINK, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=dayton1461276699.

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Kirksy, Mylon J. "Building and sustaining a culture of assessment: How student affairs programs assess and contribute to student learning and development in the co-curricular and curricular environments." Scholarly Commons, 2011. https://scholarlycommons.pacific.edu/uop_etds/95.

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This study analyzed how three award-winning divisions of Student Affairs are using assessment to show evidence of student learning and development at their institutions. There is a movement in U.S. higher education toward increased accountability through outcomes assessment. Institutions are called upon to demonstrate effectiveness in their programs and services and to provide evidence of student learning and development in the curricular and co-curricular environments. To date, there is little research on how Student Affairs uses assessment to show that students are learning and developing as

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Chretien, Naomi V. "FOSTER YOUTH AND HIGHER EDUCATION: A LOOK AT THE CONTRIBUTING FACTORS TO HIGHER EDUCATION RETENTION." CSUSB ScholarWorks, 2017. https://scholarworks.lib.csusb.edu/etd/463.

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This study explores the contributing factors to collegiate foster youth’s college attendance and retention while in college. A qualitative study was conducted consisting of eight face to face interviews were conducted. Participants were student recipients of California State University, San Bernardino’s Educational Opportunity - Renaissance Scholars Program. Areas studied: pre-college admission, transitional support systems, and retention support while in college. Results identified support from high school teachers and school counselors played significant roles in the participant’s future col

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Taylor, Teresa Brooks. "Service-Learning in Higher Education: Partnering With Your Local College." Digital Commons @ East Tennessee State University, 2001. https://dc.etsu.edu/etsu-works/3644.

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Polycarpou, Evripides. "Service quality management and customer satisfaction in higher education : quality of services, customer satisfaction and customer behavioural intention in higher education." Thesis, Middlesex University, 2007. http://eprints.mdx.ac.uk/13601/.

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For the purpose of this project, a modified SERVQUAL instrument has been used to investigate undergraduate student perception of service quality at Cyprus College by determining if gaps existed in student expectation versus the perception of the actual experiences. The researcher acquired answers for five research questions designed to determine the relationship between service quality, student satisfaction, student behavioural intention, and certain demographic variables (gender, nationality, and number of years at the college). The population consisted of 1,398 students, which represented th

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Brubaker, Thomas F. "Perceptions of assurance service services performed by certified public accountants: Accounting education assessment applications." Thesis, University of North Texas, 2001. https://digital.library.unt.edu/ark:/67531/metadc2912/.

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The overall purpose of this study was to examine how Certified Public Accountants (CPAs) perceive the potential use of assurance services to assess quality in accounting education programs. Survey questionnaires were mailed to a random sample of 250 CPAs in the north central Texas area. The questionnaire was designed to obtain demographic information and information relating to the respondents' perceptions of quality assessment of accounting education programs. An analysis of the results of this study suggest the following: CPAs consider (1) certain established criteria, such as SAT scores an

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Hicks, Terence. "Spirituality Research Studies in Higher Education." Digital Commons @ East Tennessee State University, 2016. https://amzn.com/0761867406.

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Finding meaning and purpose in loss : insights into spiritual aspects of the grieving process of college students / The relationship between spirituality and sexual identity among lesbian and gay undergraduate students : a qualitative analysis / A profile of choice/responsibleness and goal-seeking attitudes among first-generation and non-first-generation college students / Spiritually driven strategies employed by first-generation college aspirants of color to resist stereotype threat and discrimination / African American males' college preparedness : the role of spirituality in home-based edu

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Lalwani, Anil. "International Students’ Perceived Barriers and Underutilization of Campus Services." Cleveland State University / OhioLINK, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=csu1611582177709778.

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Barrett, Michelle C. Sterk. "Fostering the spiritual development of undergraduates through service-learning." Thesis, University of Massachusetts Boston, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=3706486.

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<p> By integrating spiritual development theories with Sanford's theory of challenge and support and study findings, this mixed methods study examines how spiritual development may be occurring through service-learning. The relationship between service-learning participation and spiritual growth is analyzed by addressing the following research questions: 1) Does spiritual growth occur among undergraduates participating in service-learning? 2) Which aspects of the service-learning experience relate to the occurrence of spiritual growth? 3) What role do "challenge" and "support" play in the pr

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Harris, Alan Michael. "A study of student attrition at a small, rural community college: A test of the Bean and Metzner Model." W&M ScholarWorks, 1992. https://scholarworks.wm.edu/etd/1539618334.

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The purpose of this study was to test the Bean and Metzner Model of Nontraditional Student Attrition (1985) in a small, rural community college environment. The influence of selected sets of background, environmental, and academic variables from the model were tested, in addition to, the individual variables contained within each set. The differences between the persister and nonpersister groups were examined by variables.;Data was collected via the Student Entry Questionnaire and the Student Questionnaire. Everyone who came in for placement testing at Paul D. Camp Community College during the

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Plante, Jarrad D. "Institutionalizing service-learning as a best practice of community engagement in higher education| Intra- and inter-institutional comparisons of the Carnegie Community Engagement Elective Classification Framework." Thesis, University of Central Florida, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=3732117.

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<p>Service-learning, with a longstanding history in American higher education (Burkhardt & Pasque, 2005), includes three key tenets: superior academic learning, meaningful and relevant community service, and persistent civic learning (McGoldrick and Ziegert, 2002). The Carnegie Foundation for the Advancement of Teaching has created an elective classification system—Carnegie Community Engagement Classification—for institutions of higher education to demonstrate the breadth and depth of student involvement and learning through partnerships and engagement in the community (Dalton

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Arko-Achemfuor, Akwasi. "Accessing learner support services in a distance education context at UNISA Adult Basic Education Department." Thesis, University of Fort Hare, 2013. http://hdl.handle.net/10353/d1013382.

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This study investigated the access to learner support services by Unisa‟s ABET students in the Department of Adult Education in one of the rural provinces in South Africa. Specifically, a survey using questionnaire and focus group interview was carried out to determine the access gaps in to the learner support services by Unisa‟s adult students. A literature study preceded the empirical study to fully comprehend the theoretical and conceptual underpinnings of the role of learner support in bridging the transactional distance between students on the one hand and the institution on the other han

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O'Shea, Amber M. "Identity of College Students with Psychiatric Disabilities and Use of Support Services." Diss., Temple University Libraries, 2016. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/378538.

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Educational Psychology<br>Ph.D.<br>Given the increasing number of undergraduate students with psychiatric disabilities enrolling in college and the disproportionately high attrition rates among this group, it is important that researchers understand the experiences of these students and identify and address the barriers to higher education that face this population. While most college campuses make a number of modifications, accommodations, and services available to students with registered disabilities, researchers suggest that many students with psychiatric disabilities fail to either regist

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du, Toit Ina-Mari. "Educational psychology students' experiences of academic service learning in a higher education partnership with rural schools." Diss., University of Pretoria, 2016. http://hdl.handle.net/2263/60941.

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The purpose of this case study was to explore and describe educational psychology students' experiences of academic service learning (ASL) as part of a higher education- rural school partnership in order to inform knowledge on higher education community engagement. The Transformative Learning Theory framed the study by engaging students in an active meaningmaking process of critical self-reflection and integration of experiences. Qualitative methodology was chosen as the preferred mode of inquiry which contributed to my insight and understanding of participants' subjective experiences of

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Berry, Nyree. "A Qualitative Study Measuring the Success Rates of African American Males at PASSAGES| An Academic and Support Services Program at Los Angeles Area Community College." Thesis, Pepperdine University, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10931363.

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<p> According to national statistics, the number of Black women college graduates is 44.8% while for Black men, the national college graduate rate stand on 33.1%. The overall graduation rate of the Black population remains 57.3%. Further as the per statistics, out of 7.9% of the total Black male population in America in the age group of 18 to 24 years, only 2.8% of Black men were undergraduates at public flagship colleges and universities (NCES, 2012). It is argued that while this troubling trend is most prevalent in all groups among Black men, young Black men are generally the most vulnerable

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Balayan, Ariana. "A Study of the Factors and Conditions Associated With Graduate Enrollment Management Practitioners' Participation in Professional Development." Thesis, NSUWorks, 2015. https://nsuworks.nova.edu/fse_etd/2.

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This investigation was designed to determine the factors and conditions associated with graduate enrollment management practitioners’ participation in professional development activities (PD). The sample consisted of members of a professional association, focused solely on supporting graduate enrollment managers and related staff, whose patterns of involvement in various PD events for the previous 5 years were classified as low or inconsistent. In an effort to identify member preferences, as well as characteristics associated with PD activities, the investigator sought to provide information u

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Matthews, Olivia Vanessa. "The transfer student experience: Challenges and institutional support systems for undergraduate transfer students at a public four-year university." Wright State University / OhioLINK, 2015. http://rave.ohiolink.edu/etdc/view?acc_num=wright1431196912.

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Poyo, Susan Ricke. "Transforming traditional practices of teacher preparation to meet changing needs of digital learners| A first step intervention by assessing and addressing needs of pre-service teachers in a dual learning environment." Thesis, Duquesne University, 2016. http://pqdtopen.proquest.com/#viewpdf?dispub=10109526.

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<p> Changes in the field of education require teachers’ acquisition of specific knowledge of technology and the skills of its effective use in the classroom. With the expansion of the traditional classroom to include virtual learning environments, concern still exists regarding characteristics necessary for quality teaching and learning.</p><p> This research is an examination of pre-service teachers’ needs relevant to integrating technology in an online learning environment. It is a first step toward acknowledging the responsibility teacher preparation programs have in the format

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Gay, Carla Jean. "Student ambassador program: Meeting a need in higher education." CSUSB ScholarWorks, 2000. https://scholarworks.lib.csusb.edu/etd-project/1685.

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Ricks, Esmeralda Jennifer. "A holistic healthcare model for higher education campus health services." Thesis, Nelson Mandela Metropolitan University, 2008. http://hdl.handle.net/10948/666.

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Most students are adolescents and young adults, a group characterized by a new-found sense of independence, experimentation with sex and sometimes drugs and a feeling of invincibility (Gayle, Richard, Keeling, Garcia-Tunon, Kilbourne, Narkunas, Ingram, rogers and Curran, 1990:1538). These behavioural, developmental and environmental issues may contribute to premature morbidity, mortality and reduced quality of life for university students (Patrick et al., 1992:260). The ages of staff on the other hand range from young adults to retirement age. The types of health problems that exist among staf

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Peach, Deborah, and n/a. "Improving the Provision of Learning Assistance Services in Higher Education." Griffith University. School of Cognition, Language and Special Education, 2004. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20040319.163140.

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This study is motivated by the need to look continually for ways to improve Griffith Universitys learning assistance services so that they meet the changing needs of stakeholders and are at the same time cost-effective and efficient. This study uses the conceptual tools of cultural-historical activity theory and expansive visibilisation to investigate the development and transformation of learning assistance services at Griffith University, one of Australia's largest multi-campus universities. Cultural-historical activity is a powerful theoretical framework that acknowledges the importance of

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Quinn, Courtney Diann. "A survey of disability support services in Illinois higher education /." View online, 2009. http://repository.eiu.edu/theses/docs/32211131566656.pdf.

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Peach, Deborah. "Improving the Provision of Learning Assistance Services in Higher Education." Thesis, Griffith University, 2004. http://hdl.handle.net/10072/365399.

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This study is motivated by the need to look continually for ways to improve Griffith University’s learning assistance services so that they meet the changing needs of stakeholders and are at the same time cost-effective and efficient. This study uses the conceptual tools of cultural-historical activity theory and expansive visibilisation to investigate the development and transformation of learning assistance services at Griffith University, one of Australia's largest multi-campus universities. Cultural-historical activity is a powerful theoretical framework that acknowledges the importance of

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Peach, Deborah. "Improving the provision of learning assistance services in higher education." Thesis, Griffith University, 2003. https://eprints.qut.edu.au/45464/8/Deborah%20Peach%20Thesis.pdf.

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This study is motivated by the need to look continually for ways to improve Griffith University's learning assistance services so that they meet the changed needs of stakeholders and are at the same time cost-effective and efficient. This study uses the conceptual tools of cultural-historical activity theory and expansive visibilisation to investigaate the developmenet and transformation of learning assistance services at Griffith University, one of Australia's largest mult-campus universities.

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Sickler, Stephanie L. "Undergraduate Student Perceptions of Service Quality as a Predictor of Student Retention in the First Two Years." Bowling Green State University / OhioLINK, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1382361091.

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Davis, Bryce Collin. "Breaking Ground on the University Garden| Service-learning and Action Research." Thesis, Loyola Marymount University, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=3620873.

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<p> The purpose of this dissertation was to document, analyze, understand, and describe how the environmental virtue ethics of undergraduate students were impacted after participating in a service-learning project designed to establish a new university garden. This service-learning project occurred during the fall semester of 2011, on the campus of Lighthouse University, a mid-size Catholic college campus that is located in an urban area of Southern California. The service-learning component was embedded within one environmental ethics course. Over the course of one sixteen-week academic se

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Visser, Joy-Anne. "Challenges and support needs of mature postgraduate part-time students at a higher education institution." Thesis, Stellenbosch : Stellenbosch University, 2011. http://hdl.handle.net/10019.1/18044.

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Thesis (MEdPsych)--Stellenbosch University, 2011.<br>ENGLISH ABSTRACT: The researcher wished to ascertain what challenges mature, part-time, postgraduate Masters students faced. The research project focussed on the challenges faced by mature, part-time, postgraduate Masters students, in particular those challenges concerning their higher education institution. The interview schedule questions were based on the main challenging domains as revealed in the literature review. The researcher also gave the students the opportunity to voice any other challenges/support that was not covered in the int

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Demetor, Mike. "The impact of privitization on the affordability of public higher education." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 2005. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis (M.P.A. )--Kutztown University of Pennsylvania, 2005.<br>Source: Masters Abstracts International, Volume: 45-06, page: 2938. Typescript. Abstract precedes thesis as 1 leaf (ii). Includes bibliographical references (leaves 80-83).

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Ruderman, Danielle Eve. "Predictors of Educational Outcomes among Undergraduate Students with Disabilities." The Ohio State University, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=osu1364573503.

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Taniguchi, Harriet Sue Agena. "Student services and academic support needs of Hmong students at California State University, Sacramento: A case study." Scholarly Commons, 1996. https://scholarlycommons.pacific.edu/uop_etds/2584.

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The educational needs of Asian Pacific American students in higher education frequently are not addressed because of being viewed as a "model minority." Thus, student services and academic support programs are oftentimes not appropriately provided for Hmong students. This study was conducted at California State University, Sacramento to determine the student service and academic support needs of currently enrolled Hmong students, whether or not the services were available, and the factors which contributed to their academic success or failure. The qualitative case study method was utilized so

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Yu, Brenda Wai Fong Young Jon I. "Using SERVQUAL to measure users' satisfaction of computer support in higher educational environments." [Denton, Tex.] : University of North Texas, 2008. http://digital.library.unt.edu/permalink/meta-dc-9005.

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Diedericks, Rita. "Students' perceptions of service quality at two South African higher education institutions / Rita Diedericks." Thesis, North-West University, 2012. http://hdl.handle.net/10394/10280.

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South African higher education institutions are facing increasing competition from both local and global competitors. This increasing competitive pressure has forced them to become aware of the importance of building and sustaining a suitable competitive advantage. Adding to this, South Africa’s economy, together with the world economies, has witnessed changing circumstances in relation to consumers’ needs, tastes and preferences. In this light, service quality has been recognised as a means to meet these challenges. As service industries play an important role in many economies around the wor

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Brown, Kirsten Ruth. "Institutional Practices that Support Students with Autism Spectrum Disorders in a Postsecondary Educational Setting." Bowling Green State University / OhioLINK, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1332120965.

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Foley, Virginia. "Service: University as Community Partner." Digital Commons @ East Tennessee State University, 2012. https://dc.etsu.edu/etsu-works/3050.

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Curry, Robert Furman. "Academic advising in distance education." W&M ScholarWorks, 1997. https://scholarworks.wm.edu/etd/1539618386.

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This study compared and contrasted current goals and practices of institutional advising programs with those utilized specifically by distance education programs. as part of the conceptual framework, the study analyzed seven practices of advising programs identified through previous research on academic advising: delivery systems, organizational models, evaluation, support or reference materials, required occasions for academic advising, group advising, and advisor-student communication. The eight advising goals of the National Academic Advising Association (NACADA) were also used to build the

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McRae, Mary Suzanne. "Online Student Services in American Higher Education: Contemporary Issues and Future Implications." Thesis, University of North Texas, 1999. https://digital.library.unt.edu/ark:/67531/metadc278596/.

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This study examined the way in which the top 100 "most wired" colleges and universities provide online student services. Named by a national publication in May 1998, these colleges and universities were chosen because of their technological infrastructure, courses offered online, public computers on campus, and online student services, among other aspects.

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