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Journal articles on the topic 'Hotel competitive advantage'

Author: Grafiati

Published: 30 May 2022

Last updated: 31 July 2025

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1

Christin, Lelly, Yolanda Masnita Siagian, Husna Leila Yusran, and Justine Tanuwijaya. "The Influence of Strategic Human Resource Practices and Ethical Leadership on Organizational Performance of Star Hotels: Mediated by Intellectual Capital and Sustainable Competitive Advantage." Dinasti International Journal of Education Management And Social Science 6, no. 1 (2024): 64–81. http://dx.doi.org/10.38035/dijemss.v6i1.3060.

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The study aims to analyze the influence of strategic human resource practices and ethical leadership on organizational performance in star-rated hotels in Jakarta, mediated by intellectual capital and sustainable competitive advantage. It addresses gaps in previous studies by examining both factors simultaneously and introducing decision making based on HR metrics. A quantitative method was employed, collecting data from HR supervisor level in star-rated hotels in Jakarta, with 255 respondents. Hypotheses were tested using PLS-SEM analysis. Results indicate that strategic human resource practi

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Tahir, Rusdin, Taufani CK, and Teguh Sandjaya. "THE POWER OF HUMAN CAPITAL TO ACHIEVE A COMPETITIVE ADVANTAGE: Survey of the Hospitality Industry in West Java (2022-2023)." Sosiohumaniora 26, no. 2 (2024): 301–14. https://doi.org/10.24198/sosiohumaniora.v26i2.58560.

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The phenomenon of heightened competition in the tourism industry, particularly in West Java, underscores the necessity for star-rated hotels to enhance their competitive advantages. This study aims to investigate the interrelationships among market orientation, human capital, service quality, and competitive advantage within the hospitality sector. Using a quantitative approach, survey research design, and explanatory research objectives, involving hotel guests in West Java. A total of 325 participants were surveyed, yielding 316 valid responses for analysis using Structural Equation Modeling

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NASIR, Abdul, Waridin WARIDIN, Deden Dinar ISKANDAR, Indah SUSILOWATI, and Abas HIDAYAT. "Shariah-Based Hospitality, Competitive Advantage and Tourists’ Revisiting Interest on Indonesia Tourism." Journal of Environmental Management and Tourism 13, no. 8 (2022): 2134. http://dx.doi.org/10.14505/jemt.v13.8(64).06.

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Along with the increase in tourist destinations, hotels also increase, ranging from cheap to expensive ones. The promotion of the hotel was well done. However, the low quality of service resulted in the hotel losing guests. Excellence in the hospitality promotion sector is part of the hotel industry's success. For Muslim-majority countries, one of the influential factors in hotel selection is the Halal brand. This study aims to investigate the effect of Sharia-based hospitality hotels on competitive advantage and tourists' revisiting interest. This study uses the method of the Structural Equat

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Mwangi, Zoni M., and Veronicah K. Kaluyu. "Learning strategic orientation and sustained competitive advantage in four- and five-star hotels in Kenya." University Journal 5, no. 1 (2023): 79–92. http://dx.doi.org/10.59952/tuj.v5i1.133.

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Four- and five-star hotels face intense competition from lower-rated hotels, international chains and the more recent vacation home rentals, often threatening their competitive advantage. This study explored the influence of learning strategic orientation on sustained competitive advantage in four- and five-starhotels in Kenya.The target population was 640 senior hotel managers from 80 four-and five-star hotels and a five-point Likert scale survey instrument which was completed by 247 respondents.Data was analyzed using Structural Equation Modelling and the analysis indicated that learning str

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Bulankulama, Geethani Kumarihami. "Examining the Dimensionality of Organizational Performance in Sri Lankan Hotel Industry." International Journal for Innovation Education and Research 5, no. 7 (2017): 101–8. http://dx.doi.org/10.31686/ijier.vol5.iss7.770.

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Achieving a competitive advantage threatening manages is the creation and maintenance of organizational characteristics that reward and encourage collective efforts. Despite the importance of attaining organizational performance for competitive advantage in Sri Lankan hotel industry, there has been limited study on examine the dimensionality of organizational performance in Sri Lankan hotel industry. The organizational performance stands out as one of the components that are important to competitive advantage, and a good reason for becoming a great company. This has created a gap in the body o

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Wiji Prasetiyo, Bolot, and Imanda Firmantyas Putri Pertiwi. "The Influence of Product Innovation, Marketing Strategy, and Entrepreneurship Orientation on Sharia Hotel Marketing Performance in the Covid-19 Pandemic Period with Competitive Advantage as an Intervening Variable." Journal of Business and Management Review 2, no. 9 (2021): 605–19. http://dx.doi.org/10.47153/jbmr29.2122021.

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This study aims to determine the effect of product innovation, marketing strategy, entrepreneurial orientation on the marketing performance of sharia hotels during the Covid-19 pandemic with competitive advantage as an intervening variable. This research is a type of quantitative research and the data used are primary data. The population in this study were employees of Hotel Arini Syariah Solo, Hotel Anuggrah Syariah Boyolali, and Oemah Djari Hotel Syariah Salatiga. The sample in this study amounted to 30 respondents, namely employees who work in the marketing division and employees related t

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ALSUBAIHI, Ibrahim, Suraiyati Binti RAHMAN, and Diana Binti MOHAMAD. "THE EFFECT OF COMPETITIVE ADVANTAGE ON THE RELATIONSHIP BETWEEN ENVIRONMENTAL UNCERTAINTY AND HOTEL PERFORMANCE IN SAUDI ARABIA." GeoJournal of Tourism and Geosites 51, no. 4 supplement (2023): 1610–21. http://dx.doi.org/10.30892/gtg.514spl02-1157.

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The study explores the relationship between environmental uncertainty, competitive advantage, and hotel performance in the context of 1, 2, and 3-star hotels in Saudi Arabia. Quantitative methodology was chosen as the primary research approach. This approach systematically collects numerical data and statistical analysis to derive meaningful insights. The research collected comprehensive data from a specific target group, namely the 1, 2, and 3-star hotels in Saudi Arabia. The findings reveal a significant mediation effect of competitive advantage on the relationship between environmental unce

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Siahaan, Djames. "Difference Strategy Analysis Which Influences On Competitive Advantage In The Hotel Industry Around Danau Toba." Devotion Journal of Community Service 4, no. 1 (2023): 163–76. http://dx.doi.org/10.36418/dev.v4i1.367.

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This study examines the relationship between the Differentiation Strategy that has been implemented by the Melati Ш Hotel industry around Danau Toba and Competitive Advantage. The researcher proposes a conceptual framework in which the sources of Differentiation consisting of Price, Service, Size Promotion and Location are linked to Competitive Advantage. The Competitive Advantage gained by the Budget Hotel industry Ш Around Danau Toba is measured based on the occupancy rate. The empirical test uses the Multiple Regression Analysis method which is supported by an analysis of the competitive en

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Monteiro de Oliveira, Paloma, and Camila Cristina Rodrigues Salgado. "Competitive Advantage in the Hotel Industry." Revista de Turismo Contemporâneo 12, no. 3 (2024): 450–69. https://doi.org/10.21680/2357-8211.2024v12n3id32632.

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When well managed and aligned, the resources and capabilities of an organization guarantee sustainable competitive advantage and success. In this respect, using the Resource-Based View framework, this article aimed to analyze the strategic resources that sustain the competitive advantage of a hotel in Brejo Paraibano, Brazil. This is a descriptive case study that used a semistructured interview as the main data collection technique. A qualitative approach was applied, and the results were analyzed using the following techniques: content analysis and the VRIO framework. The results show that ac

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Ahmad, Mohammed Abdul-Aziz, and Juraifa Jais. "The influence of service quality on sustainable competitive advantage in Kurdistan Iraq hotels: Perspective from hotel managers." Humanities and Social Sciences Letters 11, no. 4 (2023): 502–18. http://dx.doi.org/10.18488/73.v11i4.3571.

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In today's ever-evolving and highly competitive market, hotels across the globe face numerous challenges. Among these, a key challenge is providing and consistently maintaining an excellent quality of service. As customer expectations rise, businesses in the hospitality industry are under pressure and must learn how to develop resilient strategies. These strategies are imperative if they wish to maintain a sustainable competitive advantage (SCA) amidst the intense competition they face daily. Interestingly, past studies often assumed the factors that predict competitive advantage, often disreg

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Lee, Seul Ki, and SooCheong (Shawn) Jang. "Early Mover or Late Mover Advantage for Hotels?" Journal of Hospitality & Tourism Research 41, no. 1 (2016): 23–40. http://dx.doi.org/10.1177/1096348013503995.

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Theories on early and late mover advantages predicate that competitive operating advantages can occur with respect to the relative timing of market entry. Suspecting that “early mover” hotels can preempt desirable micro-locations for hotel operations, the current study tests for early mover advantage created by locations not fully imitable. Estimation of spatial econometric model reveals evidence of an early mover advantage. We also find that the effect of depreciation of older hotels may serve as a competitive advantage for new entrants with new facilities, although there was no considerable

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Pereira-Moliner, Jorge, Eva M. Pertusa-Ortega, Juan José Tarí, María D. López-Gamero, and Jose F. Molina-Azorín. "Organizational design, quality management and competitive advantage in hotels." International Journal of Contemporary Hospitality Management 28, no. 4 (2016): 762–84. http://dx.doi.org/10.1108/ijchm-10-2014-0545.

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Purpose The aim of this study is to examine the relationship between practices of quality management (QM) and the characteristics of organizational design, and QM and competitive advantage. Design/methodology/approach The study uses a partial least squares approach to test these relationships in 350 hotels in Spain. Findings The findings show that QM influences specialization, formalization and interdepartmental interactions, and that QM practices influence both cost and differentiation competitive advantage. The results also indicate the importance of QM strategic and operational systems as p

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Utama, I. Made Karya, I. Ketut Suryanawa, Ni Wayan Meli Antari, and I. Komang Widiantara. "Stakeholder Pressure, Environmental Strategies, and Hotel Performance." Jurnal Ilmiah Akuntansi dan Humanika 14, no. 3 (2024): 496–505. https://doi.org/10.23887/jiah.v14i3.87939.

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The objective of this research is to investigate the role of stakeholders' pressure, environmental strategies, and environmental management accounting (EMA) on the company's competitive advantage of the hotel industry. The research on the issue of environmentally friendly business activities, in this case, the company's strategies related to green activities, particularly the implementation of environmental management accounting (EMA) in the hotel industry, is important because hotels are one of the supporting facilities for tourism that involve humans, living beings, and the environment. Data

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Cario Marta and Andonios Joel. "Faktor Yang Mempengaruhi Kepuasan Pelanggan." Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset 1, no. 1 (2023): 1–14. https://doi.org/10.61132/lokawati.v1i1.45.

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Along with these developments, there has been intense competition in the hotel industry, which requires hotel management not only to rely on physical facilities but must be able to maximize their intangible assets. Management's ability to manage assets together is what differentiates a hotel from being superior to other hotels both in terms of innovation and performance because each hotel has different characteristics, resources and market share. Careful management will always make differentiation so that it can always meet a competitive advantage that is difficult for competitors to imitate.

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Casanueva, Cristobal, Angeles Gallego, and Maria Angeles Revilla. "Access and mobilization of network resources and competitive advantage in hotels." International Journal of Contemporary Hospitality Management 27, no. 6 (2015): 1279–300. http://dx.doi.org/10.1108/ijchm-03-2013-0144.

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Purpose – This paper aims to advance a model that will explain how hotel firms access and mobilize external resources. Hotel operators and firms need to complement their internal resources with external resources, which they can access through their personal and organizational ties, so as to compete and to achieve success. Design/methodology/approach – A framework is proposed, on the basis of the resource-based view and network theory, to explain the process of access and mobilization of available external resources thanks to the professional and social ties of the managers of hotel firms. Fin

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Casado Salguero, Gisela, Manuel Fernández Gámez, Ignacio Aldeanueva Fernández, and Daniel Ruíz Palomo. "Competitive Intelligence and Sustainable Competitive Advantage in the Hotel Industry." Sustainability 11, no. 6 (2019): 1597. http://dx.doi.org/10.3390/su11061597.

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Competitive intelligence (CI) is a business tool within strategic management, and it is gaining significance as a process that enables companies to achieve sustainable competitive advantage. This study explores the current state of CI in the Spanish hotel industry. For this purpose, a path model has been developed which empirically investigates the relationship between CI use and its backgrounds. The results obtained suggest that environmental and organizational characteristics affect CI effort, and in turn, CI effort affects CI use. This study provides theoretical and practical implications t

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Alvin, Zamzami, Rahman Hafiz, and Pujani Vera. "The Influence of Environmental Orientation and Green Human Resource Management on Green Competitive Advantage Mediated by Green Innovation Case Study in the Hotel Industry in Padang City." Journal of Economics, Finance And Management Studies 07, no. 06 (2024): 3249–63. https://doi.org/10.5281/zenodo.11569602.

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This research aims to analyze The influence of environmental orientation and green human resource management on green competitive advantage mediated by green innovation, case study in the hotel industry in Padang City. The type of research used in this research is explanatory research, with the research method being an explanatory survey which prioritizes quantitative methods. The population is owners, employees at manager, director or CEO level or strategic managerial positions in the hotel industry in Padang City. Based on data on the number of Hospitality Accommodation (Units) for the 2022

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Abdelkader, Ahmed. "Fusion of Sustainability in the Tourism Industry for Improved Competitiveness: Investigation of Five-Star Hotels in Kuwait." Administrative Sciences 12, no. 4 (2022): 168. http://dx.doi.org/10.3390/admsci12040168.

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Examining the influence of adopting sustainability strategies on the competitiveness of five-star hotels operating in the State of Kuwait is the aim of this study. Sustainability strategies are represented by the responsibility towards four components, namely: the society, the employees, the environment, and the customers. The competitiveness variable is represented by hotels’ competitive advantage (cost, quality, flexibility, delivery, and creativity). The study is applied to the population of five-star hotels in the state of Kuwait (19 registered at the time of the study), and the final samp

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Firdawati, Ayuk, Dwi Cahyono, and Gardina Aulin Nuha. "Systematic Literature Review: Faktor Keunggulan Kompetitif Hotel di Indonesia." Jurnal Akuntansi Terapan dan Bisnis 1, no. 1 (2021): 54–63. http://dx.doi.org/10.25047/asersi.v1i1.2671.

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The aim of this research is to identify and evaluate the factors that give hotels in Indonesia a competitive advantage. This research approach is based on a three-stage protocol, which includes an initial stage, implementation, and writing. The initial search string yielded 1,250 journal articles, of which 12 were chosen for further investigation. This study employs qualitative methods, after which the data is extracted and research questions are generated. Differentiation, environmentally friendly technology, service quality, marketing efficiency, market focus, creativity or image, leadership

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Черкасова, Антонина, and Antonina Cherkasova. "Adaptation of hotels to changes in competitive environment." Services in Russia and abroad 8, no. 7 (2014): 0. http://dx.doi.org/10.12737/7467.

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The paper presents a comprehensive study of the theoretical foundations of hotel enterprises’ adaptation in a competitive environment, including the formulated the concept of adaptation in terms of management. The paper also identifies and describes three aspects of the term &#34;adaptation&#34; in relation to objects of the hospitality industry. The author formulats the concept of adaptive competitive strategies of hotel companies, describes the basic competitive strategy options proposed by M. Porter: absolute cost leadership, differentiation, focus, which, according to the author, a

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Anggiani, Sarfilianty, and Tiurida Lily Anita. "THE ROLE OF EMPLOYEE CREATIVITY AS A MEDIATOR BETWEEN HIGH-PERFORMANCE WORK PRACTICE, INNOVATIVE BEHAVIOR, AND SUSTAINABLE COMPETITIVE ADVANTAGE IN THE HOTEL INDUSTRY." Jurnal Bisnis dan Manajemen 22, no. 2 (2021): 67–80. http://dx.doi.org/10.24198/jbm.v22i2.748.

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This study aims to find if employee creativity has a significant impact as a mediator to High-performance work practice, innovative behavior, and sustainable competitive advantage in the Hotel industry during the pandemic. This study was conducted by conducting observations and surveys to Four Stars Hotels around the Jakarta area. Population and samples were taken from employees who work in the Four stars Hotel since the hotel was started operating again around December 2020. This research was conducted in a quantitative approach. The data collection instrument using a questionnaire with a sam

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Ghiţă, Simona-Ioana, Rodica-Manuela Gogonea, and Simona-Andreea Săseanu. "Possibilities of statistical analysis of hotel activity performance in a competitive environment." Proceedings of the International Conference on Applied Statistics 1, no. 1 (2019): 264–74. http://dx.doi.org/10.2478/icas-2019-0024.

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Abstract The hotel industry is an important driver in tourism development of a region, with positive effects on economic growth, concentrating to a large extent the regional tourism services. The quality of services in this sector is decisive for improving the hotel activity performance, especially in terms of a competitive environment increasingly well defined. The service quality is directly proportional to the hotel comfort category. In 2018 Romania had 34 five-star hotels and 359 four-star hotels, representing less than a quarter of all hotels (24.32%). They owned just over 30% of the tota

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Espino-Rodríguez, Tomás F., and Juan Carlos Ramírez-Fierro. "Factors determining hotel activity outsourcing. An approach based on competitive advantage." International Journal of Contemporary Hospitality Management 29, no. 8 (2017): 2006–26. http://dx.doi.org/10.1108/ijchm-05-2016-0291.

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Purpose The purpose of this study is to examine the levels of the main hotel outsourcing activities to identify the factors that determine the use of external suppliers for these activities. Design/methodology/approach A model was developed that analyzes the relationship between competitive advantage and outsourcing and how the relationship between competitive advantage and activity performance is affected by whether an activity is outsourced or not. Moreover, the study builds a matrix called “outsourcing and competitive advantage” where each of the activities can be placed. The study was carr

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Komleva, N. S. "ASSESSMENT OF SERVICE QUALITY OF CONSUMERS OF HOTEL SERVICES." Scientific Review Theory and Practice 11, no. 6 (2021): 1711–22. http://dx.doi.org/10.35679/2226-0226-2021-11-6-1711-1722.

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The modern situation in the market of hotel services is characterized by high extent of the competition, in this regard hotels need to provide high-quality services. The happening processes in hotel economy cause need of search and introduction of new approaches, forms and methods of effective management of components of consumer appeal of hotels, formations of control systems of factors among which when choosing hotel the quality of the provided services is important. The research of quality of service of consumers of the hotel enterprise on the basis of modern methods and tools of assessment

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Kurniawan, Widiar Onny. "Penerapan Metode Abc (Activity Based Costing) Dalam Menentukan Harga Jual Kamar Hotel “X” ( Studi Pada Salah Satu Hotel Berbintang Di Surabaya )." Journal of Economics Development Issues 2, no. 02 (2019): 32–42. http://dx.doi.org/10.33005/jedi.v2i02.35.

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Increasing competition in the hospitality industry, making hotels should increase the advantage in competing. An important part of improving the competitive advantage of hotels is to set, measure and allocate accurately the costs to be efficient. Cost efficient will help managers to make decisions so as to increase the occupancy rate of hotels that ultimately impact on profit. Researchers conducted research on the Hotel "X" located in the city of Surabaya where this hotel is one of the oldest four-star hotel in the city of Surabaya. Determination of the cost as the cost of room rental at

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M.T. Alfandi, Ashraf, and Mohammas Issa AL-Zoubi. "SUSTAINABILITY AS A FACTOR OF COMPETITIVE ADVANTAGE IN TOURISM INDUSTRY." International Journal of Advanced Research 10, no. 04 (2022): 01–06. http://dx.doi.org/10.21474/ijar01/14668.

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This study aims at the role that sustainability in general and sustainable marketing (SM) in particular plays in improving competitive advantage (CA) that help hotels its continuity and survival in the market. The purpose of this article is to study the impact of SM on achieving the CA of classified hotels in the capital of Jordan- Amman. The descriptive and analytical approaches were employed in the study to classify and analyze data. A total of 94 valid questionnaires were collected, and the data were analyzed using the descriptive analytical approach. The major findings suggest that SM affe

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Jibril, Ibrahim Almahdi, and Mehmet Yeşiltaş. "Employee Satisfaction, Talent Management Practices and Sustainable Competitive Advantage in the Northern Cyprus Hotel Industry." Sustainability 14, no. 12 (2022): 7082. http://dx.doi.org/10.3390/su14127082.

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In this study, we have examined talent management practices’ impact on achieving sustainable competitive advantage in five-star hotels located in the TRNC (Turkish Republic of Northern Cyprus) as well as the mediating effect of employee satisfaction. After the questionnaire was tested for validity and reliability, we used bootstrapping, Mplus and SPSS to conduct an analysis using data from 368 employees from 14 five-star hotels located in North Cyprus. The study’s hypotheses were verified through SEM (structural equation modelling). Our results revealed that talent development practices had no

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Kekovic, Zoran, and Slobodan Markovic. "SECURITY AS A FACTOR OF COMPETITIVE ADVANTAGE IN TOURISM." Tourism and hospitality management 15, no. 2 (2009): 291–303. http://dx.doi.org/10.20867/thm.15.2.12.

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: Security and protection demands in tourism industry are very high due to the vulnerability of its infrastructure in light of security challenges and threats. Actual threats appear in the form of endangering the values that compose a train of products and services in tourism – from the moment of buying/selling a package tour, transfer of passengers and luggage to their destination, to stay in hotels and meeting different needs of tourists. This work addresses the criminal, terrorist, and economic threats to hotels. The effects of these and other threats may endanger the foreign investments in

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Manov, Mykhailo, and Olena Karolop. "Problems of Development in Hotel Restaurant Business in the Period of the Current Circulation." Restaurant and Hotel Consulting. Innovations 1, no. 1 (2018): 31–40. https://doi.org/10.31866/2616-7468.1.2018.147405.

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Relevance of the research. The article presents the results of the study at the state and prospects of the hotel and restaurant business in Ukraine in the current political and socioeconomic conditions. The subject of the study is the dynamics of hotel and restaurant business development in Ukraine and its regions. The aim of the article is, firstly, to determine the main factors influencing the efficiency of the functioning of hotels and restaurants, and secondly, the formulation of practical recommendations on this basis, aimed at the dynamic development in the indus

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Karhunen, Päivi, and Svetlana Ledyaeva. "Is Chain Affiliation a Strategic Asset or Constraint in Emerging Economies? Competitive Strategies and Performance in the Russian Hotel Industry." Management International Review 61, no. 3 (2021): 403–27. http://dx.doi.org/10.1007/s11575-021-00445-y.

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AbstractThe purpose of the paper is to find out how chain affiliation, an important strategic choice and a key determinant for hotel performance, influences the strategy-performance nexus in the emerging economy context. It combines the resource- and institution-based views to investigate how chain affiliation moderates the relationship between competitive strategy and performance. This is done by distinguishing between market-based strategies based on differentiation or cost leadership, and non-market strategies that manifest in institutional advantage. The empirical analysis draws from origi

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Astuti, Partiwi Dwi, Anis Chariri, and Abdul Rohman. "ASSOCIATION BETWEEN INTELLECTUAL CAPITAL AND COMPETITIVE ADVANTAGE: A CASE STUDY ON THE HOTEL INDUSTRY IN BALI PROVINCE, INDONESIA." Humanities & Social Sciences Reviews 7, no. 4 (2019): 440–49. http://dx.doi.org/10.18510/hssr.2019.7460.

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Purpose: This study aims to examine the association between intellectual capital and competitive advantage in the hotel industry in Bali Province, Indonesia. The interrelationship between components of intellectual capital –human capital, relational capital, structural capital – were tested in this study, and testing was also carried out for the association of intellectual capital – represented by structural capital – with competitive advantage. Methodology: Data was collected using a self-administered questionnaire. A total of 172 questionnaires were sent to general managers of three-,

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Yong Kim, Byeong, and Haemoon Oh. "How do hotel firms obtain a competitive advantage?" International Journal of Contemporary Hospitality Management 16, no. 1 (2004): 65–71. http://dx.doi.org/10.1108/09596110410516589.

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Phillips, Paul A. "Hotel performance and competitive advantage: a contingency approach." International Journal of Contemporary Hospitality Management 11, no. 7 (1999): 359–65. http://dx.doi.org/10.1108/09596119910293268.

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Yıldırım, Yıldırım, and navruz rabia. "THE ROLE OF ENVIRONMENTAL AND FINANCIAL CONCERNS IN THE PROCESS OF BECOMING A GREEN HOTEL." sbedergi 15, no. 8 (2024): 2. https://doi.org/10.5281/zenodo.14597415.

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A green hotel is defined as an environmentally friendly hotel that strives to minimize its harmful impact on the environment, consciously consumes resources, and exhibits environmental sensitivity. This study, conducted on hotel businesses that have received the "Green Key" award, one of the certificates with an eco-friendly identity, aims to determine whether environmental concerns or financial concerns are more dominant in the process of becoming a green hotel. The research population consists of 148 hotel businesses that received the "Green Key Award" in 2023, as announced by the Turkish Fo

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Putranto, Diyan, Marhanani Tri Astuti, and Fransiscus Amonio Halawa. "From Compliance to Competitive Edge: Leveraging Technology for Sustainable Hotel Management and Regulatory Advantage in Bali." Journal of Posthumanism 5, no. 7 (2025): 699–723. https://doi.org/10.63332/joph.v5i7.2837.

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The hospitality industry is increasingly pressured to balance economic success with environmental and social responsibility. This research investigates the unique context of Bali's 5-star hotel sector, exploring how technological innovation and stakeholder engagement can enhance sustainable practices and translate them into competitive advantages. We propose hypotheses that examine the interplay between advanced technologies, such as Smart Building Systems , the Internet of Things (IoT) and implementation of renewable energy , and their impact on operational efficiency and stakeholder involvem

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Phanthouamath, Poutthalack. "The Factors Affect towards the Competitive Advantage of Tourism Services Business in Luang Prabang City, Luang Prabang Province In the case of Hotel-Resort Business." Souphanouvong University Journal Multidisciplinary Research and Development 10, special (2024): 89–95. https://doi.org/10.69692/sujmrd10special89.

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The objectives of this research were to 1) study the competitive advantage of tourism services business in Luang Prabang City and 2) to analysis the factors affect towards the competitive advantage of tourism services Business in Luang Prabang City, Luang Prabang Province, the research was conducted by using a questionnaire as an instrument for collecting data from 95 hotel and resort executives/Entrepreneurs in the Luang Prabang district of Luang Prabang Province. The Cronbach alpha reliability coefficient was 0.986, the statistics used for data analysis were frequency, percentage, mean, stan

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Presutti, Manuela, Marco Savioli, and Vincenza Odorici. "Strategic orientation of hotels: Evidence from a contingent approach." Tourism Economics 26, no. 7 (2019): 1212–30. http://dx.doi.org/10.1177/1354816619868886.

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Strategic orientation (SO) – a necessary condition to achieve and maintain a competitive advantage – should particularly be considered in the tourism industry, given the high competition and rapidly changing environment. This article investigates whether the different dimensions of SO (entrepreneurial orientation (EO), learning orientation (LO) and market orientation (MO)) have a direct effect on hotel performance and whether the relationship between SO and hotel performance is contingent on various hotel-specific characteristics. The hypotheses are tested against a sample of 120 small hotels

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Sánchez Aguirre, Driselda Patricia. "Ventaja competitiva en hoteles boutique de Querétaro." PASOS. Revista de Turismo y Patrimonio Cultural 21, no. 1 (2023): 143–59. http://dx.doi.org/10.25145/j.pasos.2023.21.010.

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Boutique hotels have been a trend in the tourism industry since the 80. These in Mexico tend to be establishments with few rooms (mipymes) and with excellent services. They are organisations that face fierce competition, so identifying what makes them different can create added value. A content analysis of interviews conducted with managers and frontline employees in boutique hotels in Querétaro was carried out to identify, from the perspective of the informants, what the competitive advantage of the boutique segment is. It was found that human, technological and organisational resources, as w

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Kaschuck, Kateryna M., Iryna V. Mosiichuk, and Iryna V. Saukh. "Modern Management Technologies in the Hotel and Restaurant Business: Practices and Innovations." Business Inform 6, no. 545 (2023): 93–99. http://dx.doi.org/10.32983/2222-4459-2023-6-93-99.

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The article is aimed at acquaintance with new technologies that can be used to improve the efficiency of hotel and restaurant management, customer service, and ensuring competitive advantage. Analyzing, systematizing and generalizing the scientific works of many scholars, the current management technologies in the hotel and restaurant business were considered and the best practices and innovations in this area were presented. As a result of the study, the main trends in the development of the hotel industry are identified. The list of well-known companies offering modern management technologie

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Astawa, I. Ketut, I. Ketut Budarma, Cokorda Istri Sri Widhari, and Anak Agung Putri Suardani. "Impact of Green Supply Chain Management Practices on Competitive Advantages and Organizational Performance at Five Star Hotels in Bali." 12th GLOBAL CONFERENCE ON BUSINESS AND SOCIAL SCIENCES 12, no. 1 (2021): 53. http://dx.doi.org/10.35609/gcbssproceeding.2021.12(53).

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Consumers with greater environmentalism, male customers of luxury or mid-priced hotels are the three groups that are more inclined to pay a premium for green hotels (Lee, Hsu, Han, & Kim, 2010). Other studies showed that female (Han, Hsu, & Lee, 2009; Han, Hsu, Lee, & Sheu, 2011) and older hotel customers (Han et al., 2009) expressed higher levels of willingness to pay a premium for green practices. More concerned consumers who have stayed in green hotels are willing to pay more. Consumers who are willing to pay more also pay attention to the importance of green hotel information,

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Elshaer, Ibrahim A., and Marcjanna M. Augustyn. "Direct effects of quality management on competitive advantage." International Journal of Quality & Reliability Management 33, no. 9 (2016): 1286–310. http://dx.doi.org/10.1108/ijqrm-07-2014-0086.

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Purpose The purpose of this paper is to examine direct effects of quality management on competitive advantage within the context of the resource-based view of a firm. Design/methodology/approach Survey data have been obtained from 288 general managers of luxury hotels in Egypt. The authors have used six dimensions and 22 indicators of quality management, two indicators of competitive advantage that manifest the hotel’s above average financial performance relative to competitors within the study sample, and a multi-group analysis in structural equation modeling (SEM). Findings The results indic

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Laksmi, Putu Ayu Sita, Komang Adi Kurniawan Saputra, Noorliza MD Noordin, and Carlos Afonso Bareto. "THE EFFECT OF COMPETITIVE ADVANTAGE AND SUSTAINABLE MANAGEMENT ON SUSTAINABILITY PERFORMANCE." Jurnal Bisnis dan Akuntansi 26, no. 2 (2025): 219–32. https://doi.org/10.34208/jba.v26i2.2477.

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This research aims to examine and analyze the role of the influence of competitive advantage and sustainable management on sustainability performance in hotels based on the provisions of the Global Sustainable Tourism Council (GSTC). The research approach uses survey-based quantitative research methods in all four and five star hotels in Indonesia, totaling 1,010 hotels. Data was collected using a questionnaire using digital tools, namely Google Form. The collected data was analyzed using a multiple linear regression mechanism. Empirical research findings show that competitive advantage and su

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Gioko, Sylvia. "The influence of Electronic Innovation on Performance Of Three To Five Star Hotels in Kenya." Advances in Social Sciences Research Journal 8, no. 4 (2021): 210–17. http://dx.doi.org/10.14738/assrj.84.9996.

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Electronic innovation influence on performance of three to five star hotels in Kenya Sylvia Mukenyi Gioko Department of Business Administration, Jomo Kenyatta University of Agriculture and Technology, Nairobi, Kenya Elegwa Mukulu College of Human Resource Development, Jomo Kenyatta University of Agriculture and Technology, Nairobi, Kenya Oloko Margarate Department of Business Administration, Jomo Kenyatta University of Agriculture and Technology, Nairobi, Kenya  Abstract The hotel industry heavily depends on the development of information systems so as to ad

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Hussain, Ijaz, Shaohong Mu, Muhammad Mohiuddin, Rizwan Qaiser Danish, and Shrafat Ali Sair. "Effects of Sustainable Brand Equity and Marketing Innovation on Market Performance in Hospitality Industry: Mediating Effects of Sustainable Competitive Advantage." Sustainability 12, no. 7 (2020): 2939. http://dx.doi.org/10.3390/su12072939.

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This study examines the effects of sustainable marketing assets, such as brand equity and marketing innovation, on market performance in the presence of sustainable competitive advantage as a mediator in the hospitality industry. Data were collected from hotel/restaurant customers (N = 360) on a Likert scale from 1= strongly disagree to 5 = strongly agree and analysis was conducted using the structural equation modeling (SEM) technique. The objective of this study is to understand the relationship among brand equity, marketing innovation, sustainable competitive advantage, and market performan

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Tessema, Dagnu Haile, and Hannan Ketama Assefa. "Investigating the influence of organizational culture on competitive advantage through the mediating role of Entrepreneurial orientation." Quantitative Economics and Management Studies 6, no. 2 (2025): 154–65. https://doi.org/10.35877/454ri.qems3563.

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The purpose of this research is to examine the effect of organizational culture (OC) on competitive advantage (CA) and the mediating role of entrepreneur orientation (EO) by utilizing resource-based views and dynamic capability theory in the hotel industry of Ethiopia. Structured questionnaires were administered, and data was drawn from (N = 180) managers of 65 hotels in Ethiopia through convenience sampling. The collected data was analyzed using Smart-PLS 4. The findings of this study indicated that OC significantly influences CA and EO partially mediates this relationship. Moreover, entrepre

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Arbelo, Antonio, Pilar Pérez-Gómez, and Marta Arbelo-Pérez. "Cost efficiency and its determinants in the hotel industry." Tourism Economics 23, no. 5 (2016): 1056–68. http://dx.doi.org/10.1177/1354816616656419.

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This study employs a stochastic frontier model to estimate cost efficiency and its determinants in the hotel industry in Spain between 2008 and 2012. Measuring cost efficiency provides useful information on the performance of hotels to management, shareholders and, in general, to all stakeholders. Cost control is an issue managers are particularly concerned about, as it gives a competitive advantage that allows hotels to perform better. The results indicate that the inefficiency in average costs for the sample considered is 32.44% and is time invariant. The results also show that labour produc

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Yurievna Nikolskaya, Elena, Olga Vladimirovna Pasko, Inna Anatol'evna Volkova, Elena Nikolaevna Anikina, and Olga Yevgenievna Lebedeva. "Modeling the Competitive Advantage of Companies within the Hotel Industry in a Region." International Journal of Engineering & Technology 7, no. 3.15 (2018): 293. http://dx.doi.org/10.14419/ijet.v7i3.15.18691.

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This paper focuses on the development of techniques for modeling the competitive advantage of companies within the hotel industry in a region. The authors make the case that their proposed techniques for modeling the competitive advantage of companies within the hotel industry in a region can help to cumulatively evaluate and give a well-substantiated quantitative and qualitative assessment of the sector’s competitiveness factoring in a set of specific indicators. This kind of algorithm for constructing a model for competitive advantage could help assess in real time the quality of services pr

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Teck, Tan Seng, and Nanthakumar Karuppiah. "Operation Strategy as a Competitive Advantage in Hotel Industry." International Business Research 13, no. 2 (2020): 35. http://dx.doi.org/10.5539/ibr.v13n2p35.

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This paper explores the role of operation management in Hotel industry in Malaysia. It explains the contributions of operation management as a strategic tool for attaining customers&rsquo; satisfaction as well as sustainability. It reveals some of the examples of hoteliers that have thrived on these concepts.

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Bilgihan, Anil, Fevzi Okumus, Khaldoon “Khal” Nusair, and David Joon‐Wuk Kwun. "Information technology applications and competitive advantage in hotel companies." Journal of Hospitality and Tourism Technology 2, no. 2 (2011): 139–53. http://dx.doi.org/10.1108/17579881111154245.

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Taylor, Hugh. "Competitive advantage in the hotel industry — success through differentiation." Journal of Vacation Marketing 3, no. 2 (1997): 170–73. http://dx.doi.org/10.1177/135676679700300207.

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