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Journal articles on the topic 'Hotel establishment'

Author: Grafiati

Published: 30 May 2022

Last updated: 31 July 2025

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1

Goryushkina, N. E., and O. L. Voroshilova. "The Formation of the Hotel Business in Russia (XI – XVIII Centuries)." Proceedings of Southwest State University. Series: History and Law 13, no. 3 (2023): 206–19. http://dx.doi.org/10.21869/2223-1501-2023-13-3-206-219.

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Relevance. The article examines the process of the establishment of the hotel business in Russia. The relevance of the topic under consideration is unconditional in view of its low coverage in the scientific literature and its importance for the formation of a general concept of the development of the hotel industry in the country.The purpose is to highlight the main stages of the establishment of the hotel business in Russia.Objectives: to determine the degree of state regulation of the activities of "hotels"; to name the types of hotel establishments in different historical periods; to asses

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2

Nikolaichuk, О. А., G. O. Gorina, M. O. Тkalenko, and K. S. Fedan. "ANALYSIS OF THE HOTEL INDUSTRY ESTABLISHMENTASSORTMENT POLICY: THEORETICAL AND PRACTICAL ASPECTS." TRADE AND MARKET OF UKRAINE, no. 1(55) (2024) (June 30, 2024): 107–24. http://dx.doi.org/10.33274/2079-4762-2024-55-1-107-124.

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Objective. The objective of the article is the analysis of theoretical and practical principles of the hotel industry establishment assortment policy evaluation. Methods. The following research methods and techniques are applied in the research process: analysis, synthesis (to substantiate the existing theoretical approaches to evaluating the assortment policy of the hotel industry establishment), generalization and systematization (to identify the available scientific approaches, identify trends in the hotel industry establishment services assortment management under study), comparison (when

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Onyeonoro, C. O., J. I. Amaechi-Chijioke, J. K. Ukwuoma, and F. N. Onyeonoro,. "Staff Involvement in Decision Making and Hotel Performance in Abia State, Nigeria." European Journal of Hospitality and Tourism Research 11, no. 1 (2023): 40–66. http://dx.doi.org/10.37745/ejhtr.2013/vol11n14066.

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The study examined the staff involvement in decision making and hotel performance in Abia State, Nigeria. To achieve the objective of the study, survey research design was adopted. The researcher adopted primary data in getting the required information through the use of structured questionnaire. Structured questionnaire was administered to 175 staff of the selected hotels. The data collected were analyzed using ordinary least square based simple regression analysis. The findings revealed that staff involvement in decision making has a significant influence on staff productivity in hotel estab

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Prud’homme, Brigitte, and Louis Raymond. "Implementation of sustainable development practices in the hospitality industry." International Journal of Contemporary Hospitality Management 28, no. 3 (2016): 609–39. http://dx.doi.org/10.1108/ijchm-12-2014-0629.

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Purpose This study aims to describe and understand how and to what extent hotel managers adopt sustainable development (SD) practices in their establishment, given the presence of barriers to the adoption of such practices by hotel establishments, and the lack of knowledge as to the ways and means by which an SD orientation is developed and implemented. Design/methodology/approach A qualitative research strategy was chosen to answer the research questions, that is, a multi-site case study of five Canadian hotels. Findings The study shows why and how hotel managers proceeded to develop and impl

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Rogerson, Christian M., and Jayne M. Rogerson. "Historical Turning Points in Tourism: The Establishment of the Hotel Board in South Africa." Tourism Review International 26, no. 1 (2022): 41–55. http://dx.doi.org/10.3727/154427221x16245632411917.

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The concept of "turning points" is increasingly applied to understand the evolution of tourism. Using archival research, it is demonstrated that a significant turning point for the evolution of tourism in South Africa occurred in 1964–1965 with the establishment of the Hotel Board and the beginnings of its operations. From 1928 government legislation produced a hotel industry in which most "hotels" were oriented more to liquor selling than the supply of accommodation services. This trajectory of the hotel industry continued into the 1960s. Arguably, the initiation of the Hotel Board was a turn

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Sucheran, Reshma. "Preliminary Economic Impacts of the COVID-19 Pandemic on the Hotel Sector in South Africa." African Journal of Hospitality, Tourism and Leisure 10(1), no. 10(1) (2021): 115–30. http://dx.doi.org/10.46222/ajhtl.19770720-90.

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Emerging infectious diseases and pandemics place a substantial burden on global economies and public health. The hospitality industry and global health pandemics are fundamentally linked, and the sector is highly vulnerable to pandemics. The COVID-19 pandemic (coronavirus) has triggered an unprecedented crisis in the hospitality industry globally, and in particular, the hotel sector. As governments have introduced extraordinary measures to contain the virus, such as travel restrictions and physical distancing, which have brought the hotel sector to a standstill. This paper examines the prelimi

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Prabowo, Heri. "KEPERCAYAAN DAN FASILITAS DALAM MEMBENTUK LOYALITAS PELANGGAN DI HOTEL GRASIA SEMARANG." Jurnal Ilmu Manajemen dan Akuntansi Terapan (JIMAT) 12, no. 1 (2021): 62. http://dx.doi.org/10.36694/jimat.v12i1.265.

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The establishment of new hotels in Semarang City has an impact on increasing competition between existing hotels. Many hotel choices make the hotel room occupancy rate reduced. Based on the increasing number of existing hotels that have an impact on decreasing occupancy rates, research on customer loyalty is conducted. The research was conducted at Grasia Hotel with 96 respondents with criteria as guests who have stayed more than twice and for criteria aged more than 20 years. The results showed that trust and facilities had a positive effect on customer loyalty

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Glagoleva, L. E., N. P. Zatsepilina, M. E. Sekhniev, and K. K. Polyanskiy. "Formation of strategic competitive advantages in the hotel business." Lizing (Leasing), no. 2 (February 22, 2022): 21–25. http://dx.doi.org/10.33920/vne-03-2202-03.

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The article discusses the basic and additional services of a lodging establishment, taking into account the requirements of the «Regulations on the Hotels Classification» on the example of a hotel in the city of Voronezh. According to the Federal Agency for Tourism, the volume of investments aimed at the development of collective accommodation facilities is increasing every year. The analysis of the room capacity of lodging establishments was carried out. Based on the analysis of the hotels in the city of Voronezh, the object of the study was chosen — the Sogdiana hotel. The hospitality indust

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Apaza-Panca, Cynthia Milagros, Saraí Lauritzeng Agurto Hidalgo, Hilder Nuñez Troncos, and Karla Stefani Jerusalén Cánova Ramos. "Reservation management in lodging establishment." Multidisciplinary Science Journal 6 (July 3, 2024): 2024ss0415. http://dx.doi.org/10.31893/multiscience.2024ss0415.

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The distribution channels are a fundamental weapon for the competitiveness of hotel activities, being the Internet channel is the most used strategy for hotel chains and independent hotels, since the reservations area focuses on optimally managing the availability of rooms, to occupy them most efficiently, establishing parameters and verifying their achievement to maintain the profitability of the hotel company. The research sought to learn about the management of the reservations area according to the procedures and legislation of lodging establishments in the district of Sullana, Piura. It c

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Subakti, Agung Gita. "Overview the Seven Stars Rating in Hotel Industry." Binus Business Review 3, no. 2 (2012): 691. http://dx.doi.org/10.21512/bbr.v3i2.1354.

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Picking the right hotel can be tricky especially in today’s world of multiple rating systems. A luxury hotel rating once topped out at five stars but in the war to snag vacationers certain hotels that sing tunes of opulence and luxurious pleasure have started to accumulate seven stars. Star rating systems vary from continentto continent, country to country, and in a country. Hotel ratings have become a subjective assessment of amenities depending on the hotel and location. But the big question that is how they rate a seven stars Hotel. What makes it different from five stars Hotel or any fine

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Grytsevych, V. "Tourist activity of hotel establishments: resource-functional approach to geoinformatic monitoring in region." Visnyk of the Lviv University. Series Geography 2, no. 43 (2013): 170–75. http://dx.doi.org/10.30970/vgg.2013.43.1704.

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Resource-functional approach is offered and the proper system of mathematical models is built for description the hotel establishment tourist activity of region in territorial administrative units of lower level. The system of main cartographic subjects is developed for the necessities of the geoiformatic monitoring of hotel establishments tourist activity. Key words: resource, function, hotel, tourist, system of mathematical models, cartographic subject.

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Nikolaichuk, Olha, та Katerina Fedan. "Іmprovement of the methodical approach to the analysis of the efficiency of management of the material and technical base of the hotel establishment". 17, № 17 (30 червня 2023): 163–73. http://dx.doi.org/10.26565/2310-9513-2023-17-14.

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Rational management and constant updating of the material and technical base are important tasks for any business entity in the hotel sector. The subject of research in the article is the management of the material and technical base of the hotel industry. The purpose of the article is to generalize the theoretical and methodological approaches to the essence, composition and analysis of the effectiveness of management of the material and technical base of a hotel and to substantiate on this basis an improved methodological approach to the assessment of the effectiveness of its management. Res

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Oloyede, A. O., F. Ajani, A. Odekanmi, A. B. Saka, and T. Y. Samuel. "Assessing the Factors Affecting Hotel Management in Ikire, Osun State, Nigeria." European Journal of Hospitality and Tourism Research 12, no. 2 (2024): 57–70. http://dx.doi.org/10.37745/ejhtr.2013/vol12n25770.

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Tourism is service based industry offered to tourists, tourism services are the practical implementation of hospitality. Hotel is an establishment within the broader field of hospitality which provides lodging, meals and other services to guests. Rendering services in the hotels possess little or more challenges which a lot of researchers have been on look outs in finding lasting solutions. Therefore, this research investigates the prominent factor(s) affecting the hotel management in Osun state with preference to hotels in Ikire. The research was carried out in Ikire town located along Ibadan

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Zhehus, O. V., and O. V. Illiashenko. "Customer Loyalty Management in Hotel and Restaurant Establishments in the Face of New Challenges." Problems of Economy 3, no. 45 (2020): 118–25. http://dx.doi.org/10.32983/2222-0712-2020-3-118-125.

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The article proves that the current situation, which is characterized by a political and socio-economic crisis in Ukraine, has been complicated by the consequences of the COVID-19 coronavirus pandemic, and together they have led to new challenges in the hotel and restaurant industry. The actual value of the chosen area of research is stipulated by the necessity to develop modern and marketing management technologies, which could help hotel and restaurant establishments to survive, adapt, and develop in the face of today’s challenges. One of the priority areas for management is the assessment o

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Fernández-Robin, Cristóbal, María Soledad Celemín-Pedroche, Paulina Santander-Astorga, and María del Mar Alonso-Almeida. "Green Practices in Hospitality: A Contingency Approach." Sustainability 11, no. 13 (2019): 3737. http://dx.doi.org/10.3390/su11133737.

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This study focuses on discovering sustainable practices and possible innovative practices according to factors of Contingency Theory. In order to achieve this, a qualitative approach has been conducted. The study analyses 24 independent hotels. Semi-structured interviews were used in this study and conducted in person with the top managers at each hotel. The results show that, in accordance with Contingency Theory, the organizational behaviour is determined by the environment in which the hotel operates, the size of the establishment, where large- and medium-sized hotels are more committed to

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Nikolaichuk, О. А., R. I. Aulina, and Ya S. Mysnik. "IMPROVEMENT OF SERVICE QUALITY MANAGEMENT IN A HOTEL INSTITUTION." TRADE AND MARKET OF UKRAINE, no. 1(53) (2023) (2023): 64–80. http://dx.doi.org/10.33274/2079-4762-2023-53-1-64-80.

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Objective. The purpose of the study is to investigate the theoretical and practical aspects of service quality management in hotel establishments and to propose directions for their improvement. Methods. In the research process, general scientific methods and techniques of research were used: analysis, synthesis, generalization, induction, deduction, abstract logical method, graphic and tabular methods (for a visual representation of the analyzed material), the Pareto method. Results. In the study is analyzed the main approaches to managing the quality of service in a hotel. The main methods f

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Nikolaichuk, О. А., and K. S. Fedan. "SERVICE QUALITY MANAGEMENT IN THE HOTEL AND RESTAURANT BUSINESS: THEORETICAL ASPECTS." TRADE AND MARKET OF UKRAINE, no. 56 (2) 2024 (December 30, 2024): 52–66. https://doi.org/10.33274/2079-4762-2024-56-2-52-66.

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Objective. Analysis of the theoretical principles of service quality management in hotel and restaurant business establishments. Methods. The following research methods and techniques were used in the research process: analysis, synthesis (to substantiate existing theoretical approaches to the essence and assessment of service quality management in a hotel and restaurant enterprise), generalization and systematization (to identify existing scientific approaches), comparison (when comparing scientific approaches of scientists to theoretical aspects of service quality management in hotel and res

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Luo, Jingjia. "The Influence of Hotel Brand Image in Social Media Marketing on Consumer Purchase Behavior." Highlights in Business, Economics and Management 16 (August 2, 2023): 316–21. http://dx.doi.org/10.54097/hbem.v16i.10585.

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In the post-epidemic era, many hotels want to win a high market share. And with the development of the times and the enhancement of consumers' brand awareness, the power of hotel brands is becoming more and more important. There are many ways for hotels to enhance their brand image. In addition to traditional ways, social media is currently a popular way. At present, more and more hotels are opening all over the country, and various brands emerge endlessly. In the frenziedly competitive hotel market, exploring the purchasing behavior of consumers and seeing how consumers choose is basically th

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Pabilando, Reymark S., Claire Francis Barahan, and Charis Ma Amor Mangco. "Safety Practices of Hotel Accommodation Amid the Pandemic in Naval, Biliran." OPSearch: American Journal of Open Research 1, no. 2 (2022): 15–29. http://dx.doi.org/10.58811/opsearch.v1i2.9.

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This paper presents the safety practices of hotel accommodation amidst the pandemic in Naval, Biliran. The aim is to evaluate the safety practices of hotel establishments during the Covi-19 pandemic. This paper used a descriptive approach to assess the demographic profile of the respondents such as age, sex; civil status, and work status of the employee, including the social measures they practice. The research design for this study is a quantitative research approach as it is the most appropriate approach to answer the research problem. The research study revealed that in the Safety practices

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Rodríguez, Carlos, Marta Jacob, and Carmen Florido. "Socioeconomic Profile of Tourists with a Greater Circular Attitude and Behaviour in Hotels of a Sun and Beach Destination." International Journal of Environmental Research and Public Health 17, no. 24 (2020): 9392. http://dx.doi.org/10.3390/ijerph17249392.

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This work aims to analyse the attitude towards circular economy (CE) and the environmental behaviour and circular practices among tourists of a well-known mature sun and beach destination. The study was conducted on a sample of tourists who visited Gran Canaria and stayed at a hotel establishment. Findings show that: (a) Older tourists have a higher pro-environmental or circular attitude in hotel establishments than younger ones; (b) most tourists are willing to pay more for environmentally friendly or green hotels and this is related to socio-demographic variables; (c) the majority of tourist

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Zhao, Nan, and Sang-Bing Tsai. "Research on Prediction Model of Hotels’ Development Scale Based on BP Artificial Neural Network Algorithm." Mathematical Problems in Engineering 2021 (July 12, 2021): 1–12. http://dx.doi.org/10.1155/2021/6595783.

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Due to the lack of macro and systematic data, the target cost of high-star hotel project cannot meet the characteristics and needs of the hotel project itself. Therefore, the establishment of star hotel development scale prediction is urgent. In the scale development strategy, based on the previous studies, combined with the development characteristics of regional high-star hotels in a city, this paper constructs the index system of influencing factors of the development scale of high-star hotels and extracts the main influencing factors of hotel development scale by principal component analys

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Hongjie, Miao, and Embun Suryani. "Exploring the Hotel Management Systems in China: A Systematic Literature Review." Asian Journal of Applied Business and Management 4, no. 1 (2025): 389–404. https://doi.org/10.55927/ajabm.v4i1.93.

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This paper examines the advancement of hotel management systems in China, propelled by technical innovations, sustainability efforts, and changing consumer demands. The researcher intends to investigate the effect of digital technology on operational efficiency and visitor satisfaction in hotel management as well as to investigate the relationship between staff well-being and hotel service quality. Employing a systematic literature review methodology, this study examines 101 peer-reviewed articles from 2020 to 2024, predominantly sourced from Scopus, concentrating on hotel management systems,

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Aldaamy, Dr Najm Abdulaali Abbas Aboud. "EMPLOYING ELECTRONIC ADVERTISING IN HOTEL MARKETING AN ANALYTICAL STUDY OF THE CONTENT OF TOURISM ADVERTISEMENTS PUBLISHED ELECTRONICALLY." American Journal of Interdisciplinary Innovations and Research 06, no. 01 (2024): 68–75. http://dx.doi.org/10.37547/tajiir/volume06issue01-10.

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Hotel marketing is the basis for promoting any hotel service, and it is the reason for the success of the hotel’s establishment and the tremendous increase in its monthly profit returns for the hotel owners, as well as the rise in revenues allocated to the hotel itself. After developing the hotel marketing method, most hotels do their work via the Internet (e-marketing). This method makes many of its steps easier for them and produces excellent profits for the hotel without any problem or error in the same hotel marketing system. By entering the hotel marketing website, it also makes it very e

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Widia, Kintan Sabila Firdaus, and Fajarindra Belgiawan Prawira. "Propose Marketing Strategies of Oasis Siliwangi Sport Hotel to Increase Brand Awareness and Purchase Intention." International Journal of Current Science Research and Review 06, no. 12 (2023): 8156–62. https://doi.org/10.47191/ijcsrr/V6-i12-68.

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Abstract : After the outbreak of the COVID-19 pandemic in 2020, there was a rise in tourist visitors from different parts of Indonesia to Bandung, resulting in a direct boost in the occupancy rate of star hotels in the city. Because of this growth, numerous hotels developed, with the majority being 3-star establishments. The Oasis Siliwangi Sport Hotel is a three-star establishment in Bandung, offering a range of facilities and an ideal location. Oasis Siliwangi Sport Hotel in Bandung is now struggling with a lack of brand awareness, resulting in potential customers being unaware of the hotel&

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Wang, Kexin. "Research on the Employee’s Incentive Mechanism Construction on Economic Hotel Management." Journal of Education, Humanities and Social Sciences 13 (May 11, 2023): 388–98. http://dx.doi.org/10.54097/ehss.v13i.8188.

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The tourism industry has entered the stage of popular development worldwide. At the same time, business activities in various industries are becoming increasingly frequent. As a new type of hotel, the economic hotel provides good facilities and services for guests while charging relatively low prices. Although the current economic hotel has a good development space, its human resource management still exposes many problems, such as the lack of a performance evaluation system, poor salaries and treatment of employees, and unqualified employee training. These problems have hindered the good deve

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Gracia, Esther, Arnold B. Bakker, and Rosa M. Grau. "Positive Emotions." Cornell Hospitality Quarterly 52, no. 4 (2011): 458–65. http://dx.doi.org/10.1177/1938965510395379.

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Although customer quality evaluations is a recognized precursor to loyalty, several studies have indicated that loyalty also depends on favorable customer emotions toward a hotel or restaurant. This model of developing loyalty can be summarized as a process that begins with the customer’s favorable assessment of service quality; continues with positive feelings toward the establishment; and ends with loyalty behavior, including repeat purchases and favorable recommendations. To assess this process, a cognitive-affective-conative model is tested, using separate constructs to clarify the specifi

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KONOVALOVA, Elena Evgenievna, Aleksandr Vladimirovich SHELYGOV, Larisa Sergeevna ARTAMONOVA, Olga Nikolaevna DOLINA, and Aleksandr Igorevich BOIKOV. "Development of Forms of the Hotel Business Organization in Modern Conditions." Journal of Environmental Management and Tourism 11, no. 4 (2020): 857. http://dx.doi.org/10.14505//jemt.v11.4(44).09.

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The article is devoted to the development of forms of the hotel business in modern conditions. The authors have established that the modern typology of accommodation facilities is determined by the development of recreational infrastructure and its provision with statutory and operation-al acts, as well as the identification of functional and technological structures. It has been proven that Russian hotel services classification system considers the main criteria for the assessment of service quality and cur-rent state of the material and technical base of all types of hotels and their special

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Mwenje, Judy, and Vitalis Basera. "Business Excellence Models and External Stakeholders Influencing the Late Adoption of Quality Management Systems in Zimbabwe Hotel Industry." African Journal of Hospitality, Tourism and Leisure 10, no. 10(6) (2021): 1848–66. http://dx.doi.org/10.46222/ajhtl.19770720.196.

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The main objective of this paper was to determine business excellences and stakeholders influencing the late adoption of quality management systems in Zimbabwe hotel industry and suggest recommendation that encourages adoption of quality management systems. The study followed a multi case study approach, with 9 hotels from Harare chosen purposively to represent the hotel industry in Zimbabwe. In-depth interviews and focus group discussions were used to get data from hotel managers, key stakeholders and staff members. Directed content analysis was used to analyse data. The results revealed that

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Argarini, Galuh Mustika. "Analisis Manajemen Pelayanan Hotel Syariah Perspektif Standar Pariwisata Halal." Journal of Economic and Islamic Research 2, no. 2 (2024): 178–91. http://dx.doi.org/10.62730/journalofeconomicandislamicresearch.v2i2.98.

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Islamic hotels have become a trend, with many appearing in various cities emphasizing "syariah." However, a syariah hotel is not merely about the label; there needs to be clarity on its specifications and criteria to avoid it becoming solely a business commodity. Unlike Islamic financial institutions that have established operational standards, syariah hotels do not have universally defined operational standards set by Islamic bodies such as MUI (Indonesian Ulema Council) or the Department of Religious Affairs. This is a point of ongoing debate in society. This research focuses on the applicat

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Ćamilović, Dragana, and Snežana Konjikušić. "Analysis of the Use of Social Media Components on Serbian Hotels’ Websites." Naše gospodarstvo/Our economy 71, no. 1 (2025): 22–33. https://doi.org/10.2478/ngoe-2025-0003.

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Abstract The research presented in this paper aims to determine to what extent hotels in Serbia use social media components on their websites. A total of 378 hotel websites in the Republic of Serbia were analysed. For each analysed hotel, the following attributes were observed: region, category, type, and size of the establishment, while the presence of valid links to social networks, the presence of a blog, Google Map, or a link to it, and the number of versions of the site in a foreign language were analysed on their websites. Descriptive statistics and the chi-square test were applied in da

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Freitas, Bruno Duarte Abreu, and Pedro Correia. "Attractiveness of cultural events organized by hotels." International Journal of Culture, Tourism and Hospitality Research 13, no. 1 (2019): 113–27. http://dx.doi.org/10.1108/ijcthr-07-2018-0090.

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Purpose This paper aims to determine how important cultural events organized by hotels are when guests select the establishment, determine the most influential source to attract customers to the hotels’ cultural events and measure their ability to meet guests’ expectations. Design/methodology/approach A qualitative exploratory methodology was adopted. Data collection was performed through voluntary and non-probabilistic face-to-face interviews to 2,229 guests and six directors from eight hotels that organize cultural events. Findings The data revealed that, although cultural events organized b

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Swenson, Charles. "Empirical Evidence on the Economic Impacts of Hotel Taxes." Economic Development Quarterly 36, no. 1 (2021): 33–42. http://dx.doi.org/10.1177/08912424211046172.

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Tourist taxes are an important source of revenue for many governments. In the United States, all states impose them in the form of hotel/motel occupancy taxes, yet there is little ex post evidence as to whether such taxes affect occupancy rates. This study uses a precise establishment-level data source to examine California's varying rates by city, enabling powerful tests. The author finds that such taxes have negligible impacts on hotel sales and employment. On the other hand, hotels/motels operating in higher tax-rate cities tended to have more financial stress in terms of lower Dun and Brad

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Kim, Kowoon, and Hong-Youl Ha. "Do Changes in Attribute Weights between Two Platforms Alter Interplay Effects in the O2O Era? Two Time-Lag Intervals in the Tourism Sector." Sustainability 15, no. 14 (2023): 10789. http://dx.doi.org/10.3390/su151410789.

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Hotels and their online agencies have an interplay effect on the online-to-offline (O2O) platform. Since the new platform cannot do business with one service provider alone, understanding the changes in attributes that determine service satisfaction during subsequent consumption events is crucial. Despite such interrelationships between online agency services and offline hotel services, there remains a dearth of empirical research on this issue. Grounded in the consumption system approach, the present paper attempted to empirically examine the temporal, carryover, and interplay relationships a

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Nikolaichuk, О. А., and А. S. Badega. "FEATURES OF ASSESSMENT OF PERSONNEL BEHAVIOR MANAGEMENT AND FORMATION OF ORGANIZATIONAL CULTURE IN HOTEL AND RESTAURANT ENTERPRISES: THEORETICAL AND PRACTICAL ASPECTS." TRADE AND MARKET OF UKRAINE, no. 2(54) 2023 (December 30, 2023): 53–70. http://dx.doi.org/10.33274/2079-4762-2023-54-2-53-70.

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Objective. The objective of the present article is analysis of the theoretical and practical principles of evaluating the management of personnel behavior and the formation of the organizational culture of a hotel and restaurant enterprise. Methods. The following research methods and techniques were used in the research process: analysis, synthesis, generalization, induction, deduction, abstract-logical method, graphical and tabular methods (for a visual representation of the analyzed material). The results. For the development of hotel and restaurant establishments, the management of staff be

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Asyari, Fatimah, Amin Slamet, and Maisyarah . "KAJIAN AKADEMIK TENTANG USAHA PENGINAPAN HOTEL MELATI, GUEST HOUSE DAN KOST KOTA SAMARINDA." LEGALITAS 7, no. 1 (2022): 65. http://dx.doi.org/10.31293/lg.v7i1.6515.

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Academic studies on business arrangements for budget hotels, guest houses and boarding houses are carried out as a form of formulating or identifying legal problems that arise related to the booming business of budget hotels, guest houses and boarding houses in Samarinda City.The stages of the study carried out in a coherent and orderly manner are: (1) Identification of problems related to business arrangements for jasmine hotels, guest houses and boarding houses; (2) Inventory of required legal materials related to business regulations for jasmine hotel lodging, guest houses and boarding hous

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Aleidan, Megbel Mishary. "Hotel Industry Regulations and Cross-Border Franchising: The Case of Saudi Arabia." International Journal of Business and Management 12, no. 9 (2017): 94. http://dx.doi.org/10.5539/ijbm.v12n9p94.

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Saudi Arabia has formulated and enforced a new tourism law to develop its tourism sector with special emphasis to open more international activities in the hotel industry. The main objective of this study was to determine the influence of new regulations of hotel industries in Saudi Arabia on the decision making process of the hotel companies in relation to international franchising. Qualitative research design was used to investigate the connection between new regulations of hotel industry in Saudi Arabia and its cross-border franchising activities. Data was retrieved from two primary sources

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Духовная, Лилия, and Liliya Dukhovnaya. "Collaboration between the hotel industry business entities and industry-specific higher education institutions as a contributor to improved competitiveness of graduates." Services in Russia and abroad 8, no. 5 (2014): 136–47. http://dx.doi.org/10.12737/5370.

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With the hotel industry developing through a replanning and a redesign of existing hotels, a construction of new hotels, a development and promotion of the high-profile hotel sector, an increase in the hotel room capacity, and creating new jobs in the sector, the demand for tourism- and hospitality-related professions sees a rapid and significant growth.  A vast majority of employers frequently face qualified personnel shortages, thus, the quality of specialist knowledge and skills as demonstrated by graduates is coming to the forth. The most urgent issue to be deal with at the current s

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Kusmana, Dody. "STUDY DETAIL ENGINEERING DESIGN ( DED ) BANGUNAN GEDUNG HOTEL SHEO DI BANDUNG." ENSAINS JOURNAL 2, no. 2 (2019): 120. http://dx.doi.org/10.31848/ensains.v2i2.244.

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Abstract: Study Author's Engineering Detail Design at PT. Buff Buana Kriyasa. PT.ini has tested the Hotel Sheo Building on Monday-Saturday 11 to March 16, 2019 which was witnessed by Hotel Technicians. With the aim of planning, testing, and measuring the feasibility of hotels in the city of Bandung. For example, the author planned this one of them at the Sheo Hotel, including the Condition of Buildings, Rooms, Guest Rooms, BaseCame, Hotel Pages, Regions and Land strength. So that the establishment of hotels can be relied upon, and become an attraction for guests who come to the Hotel. So that

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Chang, Huseok, and Juhee Hahn. "Safety Climate and Safety Behavior in A Hotel : Focusing on the Moderating Effect of Safety Leadership." Korean Academy Of Leadership 13, no. 3 (2022): 105–35. http://dx.doi.org/10.22243/tklq.2022.13.3.105.

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The purpose of this study is to investigate the effect of the hotel safety climate on the safety behavior of hotel workers, the mediating role of safety motivation, and the moderating role of safety leadership. Five hotels in China were targeted, and to prevent common method bias, the questionnaire was conducted three times with a time lag, and a total of 512 valid data were obtained. To verify the hypothesis, analysis was performed through the SPSS Process Macro. The study results indicate that a safety climate positively affects the safety compliance and safety participation of hotel workers

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GUÇER, Evren, Elbeyi Pelit, Şerif Ahmet DEMİRDAĞ, and Yalçın ARSLANTÜRK. "The Effects of Managers’ Business Ethics Applications on Employees’ Job Satisfaction: A Study on Hotels in Turkey." Business Management and Strategy 7, no. 1 (2016): 206. http://dx.doi.org/10.5296/bms.v7i1.9527.

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<p>Thus far, much research on ethical aspects of different areas (business, marketing, medicine, managing and etc.) is made and various models are introduced in accordance with these researches. Each of these introduced models studies matters carrying ethical importance related to various areas. These researches in the aspect of establishments focus on whether the establishment applications are generally suitable to ethical standards or testing ethical appropriateness of manager behaviours. However, this research aims to introduce at which level the job satisfaction of employees, which a

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Vdovichena, Olha, and Ruslan Barbutsa. "RELEVANCE OF DESIGNING A HOTEL ESTABLISHMENT WITH A REHABILITATION CENTER FOR THE RECOVERY OF MILITARY SERVANTS." BULLETIN OF CHERNIVTSI INSTITUTE OF TRADE AND ECONOMICS ІII, no. 91 (2023): 173–84. http://dx.doi.org/10.34025/2310-8185-2023-3.91.12.

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In connection with the continuation of military operations in the country, the increase in the number of enlisted men for military service and the complicated consequences that arise during return of the defenders to peaceful life, the rehabilitation of servicemen is urgent. The purpose of the study is to substantiate and develop practical recommendations for the provision of rehabilitation services for recovery of the military personnel in hotel enterprises. The research methodology was based on general scientific methods: analysis, synthesis, classification and review-analytical method, as w

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Krupenna, Inga, and Manuella Ostapenko. "MARKETING STRATEGIES OF NETWORK FORMS OF BUSINESS IN THE HOSPITALITY INDUSTRY." Proceedings of Scientific Works of Cherkasy State Technological University. Series Economic Sciences, no. 69 (June 29, 2023): 75–84. https://doi.org/10.24025/2306-4420.69.2023.288927.

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Abstract. The article examines the essence and practice of implementing marketing strategies of network forms of business in the hospitality industry, which are particularly complex, thought-out, established and managed business models of various forms and levels of interaction.It is clarified that «hotel network» is a broader concept than «hotel chain», as it includes hotels, hotel chains, a wide group of economic agents, related and additional organizations that are involved in the production, management, marketing, logistics of hotel services. The features of hotel chains that form the sema

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Kim, Young-Shin, Dong-Woo Koo, and Jong-Pil Lee. "A study on the effect of peer empathy on trust, team commitment and team cooperative behavior in hotel cooking department." Table and Food Coordinate Society of Korea 18, no. 3 (2023): 57–74. http://dx.doi.org/10.26433/tfck.2023.18.3.57.

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This study aims to find out the relationship between peer empathy, trust, team commitment, and team cooperation behavior in the hotel cooking team. After that, the theoretical establishment was attempted from previous studies, research hypotheses were presented, and research models were derived. In order to verify the research hypothesis, a questionnaire was distributed to cooking workers at five-star hotels in Seoul and the metropolitan area. Finally, 275 parts of hypothesis verification were conducted. The hypothesis test results of this study show the findings as follows: Firstly, empathy f

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Fan, Jiayue, Jiacheng Liu, and Yile Chen. "Research on energy conservation in the hotel industry under Macau’s dependence on external energy." E3S Web of Conferences 369 (2023): 02012. http://dx.doi.org/10.1051/e3sconf/202336902012.

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The Macau Special Administrative Region has a special urban form. It is located on the coast of the Pearl River Delta, with a land area of only 33.6 square kilometers. The population living here is close to 700,000. It is the region with the highest population density in the world, and its energy mainly depends on imports. With the new coronavirus epidemic, Macau’s tourism industry has been hit hard, and energy expenditures have risen with changes in the international situation. As an important economic support industry in Macau, the energy conservation development of the hotel industry is ext

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Concepcion, Ma Melinda C. "Unmasking the Lived Experiences of Hotel Workers on the Impact of Covid-19." International Journal of Research and Innovation in Social Science VIII, no. I (2024): 1291–306. http://dx.doi.org/10.47772/ijriss.2024.801097.

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This study investigates the experiences, coping mechanisms, and insights of hotel employees in Zamboanga City during the COVID-19 pandemic. The phenomenological approach was used to analyze the lived experiences of hotel workers, focusing on the human aspect of the crisis. The study highlights themes such as temporary accommodation schemes, exceptional hospitality services, financial challenges of hotel workers, travel restrictions and uncertainties, emotional struggles experienced by hotel workers, provision of stopgap support, and skeletal workforce establishment. Coping strategies include a

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Iroham, C. O., U. A. Nwanosike, A. F. Adedotun, S. Munyemana, and N. J. Osere. "A Comparative Analysis of the Occupancy Rate of the Various Classes of Hotels in Ikeja, Lagos." IOP Conference Series: Earth and Environmental Science 1492, no. 1 (2025): 012029. https://doi.org/10.1088/1755-1315/1492/1/012029.

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Abstract The essence of hotels, no matter the class, is to have lodgers occupying them for various reasons amongst others. However, it has turned out that cutting across the various classes of hotels they have not been maximally occupied. Previous researches have studied various classes of hotels with respect to various issues while some others have focused on the occupancy rate of hotels notwithstanding the class. This present study assesses the occupancy rates of all the classes of hotels in the study area in a bid to determining any significant difference to enable investors to be well guid

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Kuzubov, Alexey, and Aleksandr Maksimenko. "Hotel business: customer loyalty management." E3S Web of Conferences 363 (2022): 03034. http://dx.doi.org/10.1051/e3sconf/202236303034.

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The relevance of the chosen direction of the research is due to the need to develop modern marketing management technologies for the adaptation, survival and further development of hotel and restaurant industry, taking into account the fact that the current situation characterized by a socio-economic crisis, has been aggravated by the consequences of the COVID-19 coronavirus pandemic, which together led to new challenges in the hotel and restaurant industry. The hotel and restaurant product is presented as a combination of material product, services and atmosphere, which together form a unique

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Aini Ma’asor @ Mansor, Myzatul, Ahmad Puad Mat Som, Aziz Amin, Yahaya Ibrahim, Norsuhaily Abu Bakar, and Yendo Afgani @ Eusoff. "Guest Satisfaction and Revisit Intention of Muslim Friendly Hotels in Malaysia." International Journal of Engineering & Technology 7, no. 4.34 (2018): 173. http://dx.doi.org/10.14419/ijet.v7i4.34.23881.

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The hotel industry has remained one of the most competitive industries in the 21st century, and there is a great deal of study being done on guest satisfaction and the consequent effects it has on guest loyalty and financial performance. Many studies have demonstrated that hoteliers that have more satisfied guests experience higher guest loyalty and perform better financially compared to their competitors, ensuring continuity of their business in the long term. The overwhelming demand for quality products and services among Muslim travelers in recent years has led to the establishment of Musli

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Tomlinson, Zea, Esti Venske, and Pavla Mokoena. "Online response management: hotelier perspectives from a global South African tourism hub." Studia Periegetica 41, no. 1 (2023): 153–73. http://dx.doi.org/10.58683/sp.555.

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An online response management (ORM) system is a customer service system that is supported by information technology. A significant gap exists regarding literature on the management of online reviews at accommodation establishments in Cape Town. The aim of the study was to understand how hotels manage their online reputation when responding to online platforms visitor reviews, focusing on guests’ online reviews (OLR) and how hotels respond and use ORM systems to manage these reviews. This exploratory research employed a qualitative methodology, whereby seven 4-star rated accommodation establish

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Tkachenko, Tetiana, Artem Antonenko, Oksana Dzyundzya, Myroslav Kryvoruchko, and Natalia Stukalska. "Modeling the Conceptual Foundations Functioning of the Luxury Hotel in Solomianskyi District of Kyiv." Restaurant and hotel consulting. Innovations 5, no. 1 (2022): 63–80. http://dx.doi.org/10.31866/2616-7468.5.1.2022.260874.

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Topicality. Nowadays, the national service area forms the economy of the state, country, its regions. It becomes an important factor of the stable development of the hotel sphere in modern hospitality industry structure. As one of highly profitable economy sectors, the modern hospitality sphere is the leading direction of socio-economic development of Ukraine. A number of factors restrains the development of the hotel economy in Ukraine, such as: disadvantages of the financial and banking system, limited solvency of the population, political situation in the country, deficient tax system, COVI

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