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Relevant bibliographies by topics / Hotel performance

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Academic literature on the topic 'Hotel performance'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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Journal articles on the topic "Hotel performance"

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Mohd Taib, Nursyuhada, Mira Susanti Amirrudin, and Nooraslinda Abdul Aris. "Hotel Quality Ratings and Financially Sustainable Performance in Malaysia." International Journal of Research and Innovation in Social Science VIII, no. X (2024): 2819–34. http://dx.doi.org/10.47772/ijriss.2024.8100237.

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Background and Purpose: The hotel industry is essential in the wider tourism sector by providing various services. This study investigates the relationship between specific quality ratings and financial sustainable performance among hotels in Malaysia, focusing on Return on Assets (ROA) and Liquidity. The non-financial hotel quality evaluations studied include customer evaluations of hotel cleanliness, location, value for money, sleep quality, hotel service, and room quality. Methodology: A total of 56 hotels registered with the Malaysian Hotel Association (MAH) were selected based on the annu

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Jean, Bosco Harelimana, and Nahimana Côme. "Effect of Income Tax on Financial Performance of Hotel Industry in Rwanda." American Based Research Journal - ISSN (2304-7151) 10, no. 09 (2021): 01–17. https://doi.org/10.5281/zenodo.5592711.

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<em>The study aims to assess the effect of income tax on the financial performance of hotels in Rwanda. </em><em>A</em><em>ccording to the Rwanda Chamber of Tourism, taxes imposed on hotel’s Staff feeding lesser hotel’s financial performance consequently taxed on recurrent expenses rather than income raise tax avoidance or evasion to hotel investors. The general objective of this study is to assess the effect of income tax and hotel financial performance in Rwanda. During this study, a descriptive research design was used. The target population was 23 hotels selected from three to

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Wangsa, Vanessa, Ivana Valencia Erwen, Sharren Natasha, et al. "The Impact Of Outsourcing on Hotel Efficiency and Performance." International Journal of Humanities, Law, and Politics 2, no. 1 (2024): 33–37. http://dx.doi.org/10.46336/ijhlp.v2i1.50.

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Outsourcing has become a commonly used strategy in the hotel industry to improve operational efficiency and hotel performance. Hotel performance is very important in maintaining the quality of service provided to consumers. Therefore, this research aims to find out the impact of the use of outsourcing on the efficiency and performance of hotels in the Gading Serpong area. In this research, the data used is hotel data in Gading Serpong. The method used in the research is a qualitative method. Based on the research results, it was found that outsourcing has a big influence on hotel efficiency an

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Bangchokdee, Sirilak, and Lokman Mia. "The role of senior managers’ use of performance measures in the relationship between decentralization and organizational performance." Journal of Accounting & Organizational Change 12, no. 2 (2016): 129–51. http://dx.doi.org/10.1108/jaoc-11-2012-0110.

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Purpose This paper aims to examine the role of senior managers’ use of financial and non-financial performance measures in the relationship between decentralization and organizational performance in the hotel industry. Design/methodology/approach Data were collected using a mailed questionnaire. General Managers in charge of medium-to-large hotels in Thailand completed the questionnaire. In total, 131 general managers, one from each hotel, participated in the study. Path analysis technique was used to test the hypotheses. Findings The results indicate that the general managers’ use of financia

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Bader, Elana, and Karen Smith. "Hotels European Hotel Industry Performance 2005." Journal of Retail & Leisure Property 5, no. 3 (2006): 247–52. http://dx.doi.org/10.1057/palgrave.rlp.5100027.

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Arabuli, Svitlana, Arsenii Arabuli, and Olena Kyzymchuk. "Performance properties of terry fabrics for hotel towels." Tekstilna industrija 69, no. 4 (2021): 54–62. http://dx.doi.org/10.5937/tekstind2104054a.

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The state and standards of provision of hotels in Ukraine with terry towels are presented in this paper. The range of hotel terry towels is analyzed. The main factors that affected the modern assortment of textile materials for hotel terry towels are considered. The main focus is on the classic range of terry fabrics with double piles for hotel towels. The analysis of physical, mechanical and optical properties of terry fabrics for hotel towels is given. Indicators that characterize the interaction of fabric with drip-liquid moisture have been experimentally determined. The paper presents the

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Alphun, Cihan, Nuray Turker, and Ruggero Sainaghi. "The Strategic Performance Measurement System and Organisational Performance Through the Lenses of Contextual Factors: Empirical Evidence from the Hotel Industry." European Journal of Tourism, Hospitality and Recreation 13, no. 1 (2023): 1–13. http://dx.doi.org/10.2478/ejthr-2023-0001.

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Abstract The unprecedented effects of COVID-19 have been problematic for hotels. Therefore, implementing a performance measurement system (PMS) has become critical for hotel organisations. This study thus examined how the balanced scorecard (BSC) as a strategic PMS has a function in revealing hotel performance. Two contextual factors of hotels—external environmental uncertainty (EEU) and decentralised decision-making—were also investigated to understand their effects on the use of the BSC, which, in turn, determines hotel performance. A survey was conducted involving 145 four- and five-star ho

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Wahyudono, Denny Bernardus Kurnia. "Leader's Entrepreneurial Resiliences a Strong Predictor of New Hotel Performance in Yogyakarta." Kontigensi : Jurnal Ilmiah Manajemen 11, no. 1 (2023): 313–19. http://dx.doi.org/10.56457/jimk.v11i1.398.

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Yogyakarta as one of the leading tourism cities in Indonesia continues to show a trend of new hotel growth in recent years. Even though the Covid-19 pandemic has destroyed the hospitality sector globally, including in Indonesia, it turns out that new hotels are still popping up in this city. This is an interesting phenomenon indicating investor interest in continuing to invest in the hotel sector is still high. On the other hand, the presence of these new hotels keeps the hotel business competition competitive. In this situation, an innovative strategy becomes a determining factor for the sust

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Nababan, Tongam Sihol, Raya Panjaitan, Ferry Panjaitan, Robert Tua Siregar, and Acai Sudirman. "Market Structure, Conduct, and Performance of Star Hotels in North Sumatra, Indonesia." Jurnal Institutions and Economies 15, no. 1 (2023): 99–130. http://dx.doi.org/10.22452/ijie.vol15no1.5.

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This study aims to analyse the market structure, conduct, and performance of the star hotel industry in North Sumatra. The study was conducted in 2019 with time series data for the period of 2013 to 2018. The market structure is measured using the methods of concentration ratio, Herfindahl-Hirschman index, and barriers to entry, while descriptive methods are used to analyse the conduct and performance of five-star hotels. The results of the study show that: (i) there is a concentration of three- and four-star hotels, and that the concentration of four- and five-star hotels have an oligopolisti

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Ghiţă, Simona-Ioana, Rodica-Manuela Gogonea, and Simona-Andreea Săseanu. "Possibilities of statistical analysis of hotel activity performance in a competitive environment." Proceedings of the International Conference on Applied Statistics 1, no. 1 (2019): 264–74. http://dx.doi.org/10.2478/icas-2019-0024.

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Abstract The hotel industry is an important driver in tourism development of a region, with positive effects on economic growth, concentrating to a large extent the regional tourism services. The quality of services in this sector is decisive for improving the hotel activity performance, especially in terms of a competitive environment increasingly well defined. The service quality is directly proportional to the hotel comfort category. In 2018 Romania had 34 five-star hotels and 359 four-star hotels, representing less than a quarter of all hotels (24.32%). They owned just over 30% of the tota

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Dissertations / Theses on the topic "Hotel performance"

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Kim, Sun-Hwa. "An investigation into hotel employees' perception of green practices." Master's thesis, Orlando, Fla. : University of Central Florida, 2009. http://purl.fcla.edu/fcla/etd/CFE0002908.

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Yamamura, Takaharu. "Performance characteristics of the hotel industry." Thesis, Massachusetts Institute of Technology, 1990. http://hdl.handle.net/1721.1/70627.

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Xie, Lijia. "LEVERAGING HOTEL PERFORMANCE BY CONSUMER REVIEWS." Diss., Temple University Libraries, 2013. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/216584.

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Tourism and Sport<br>Ph.D.<br>This study quantifies the business value of consumer reviews and discusses its wider implications to hotel performance, specifically to delineate the unique effects of the User-Generated Content (UGC) components on room sales. In contrast to earlier studies that take consumer reviews as an exogenous factor, this study finds empirical evidence that consumer reviews both influence and are influenced by room sales through a dynamic framework. In consideration of the endogeneity in consumer reviews, this study uses a dynamic generalized method of moments (GMM) model t

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LaFleur, Tobias C. (Tobias Christopher). "Improving the Quality of Hotel Banquet Staff Performance: a Case Study in Organizational Behavior Management." Thesis, University of North Texas, 1994. https://digital.library.unt.edu/ark:/67531/metadc500375/.

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The banquet staff at a north Texas hotel were responsible for setting up 11 different functions (e.g., buffet dinners) for conferences and meetings. The functions were often set up late and items were often omitted. An analysis suggested that performance problems were the result of weak antecedents, inefficient work procedures, inadequate training and a lack of motivating consequences. An intervention consisting of task checklists, feedback, goal setting, monetary bonuses, training and job aids was designed to enhance the accuracy and timeliness of function setups. Performance increased from a

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Donato, Robert A. "Global Mindset Strategies for Increasing Hotels' Performance." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/6783.

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Between 2010 and 2014 there was a 25% increase in international visitors to the United States, which signifies an opportunity for leaders and managers with a global mindset to take advantage of the opportunities derived from globalization to increase competitive advantage. However, some organizations have not prepared executives and managers to operate in a global environment, which can lead to business failure. The purpose of this multicase study was to gain an understanding of what global mindset strategies hotel executives developed to increase competitive advantage. The target population c

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Davidson, Michael Cameron Gordon, and M. Davidson@mailbox gu edu au. "Organisational climate and its influence upon performance: A study of Australian hotels in South East Queensland." Griffith University. School of Marketing and Management, 2000. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20030102.103647.

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This study gathered data from 14 four to five-star hotels in South-East Queensland, Australia, in an attempt to examine the nature and degree of influence organisational climate has upon the performance of hotels. Employee perception of customer satisfaction was studied both as an index of performance and as an intervening variable between organisational climate and financial performance as indexed by revenue per available room (REVPAR). The data provided a description of a young, relatively gender balanced, well educated and trained work force which received relatively low levels of financial

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Wan, Chun-wah, and 尹振華. "Evaluate hotel energy performance using data envelopment analysis." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2012. http://hub.hku.hk/bib/B48543640.

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There are many factors affecting the hotel energy consumption, such as hotel classifications, floor area, numbers of guest rooms, nos. of room guests, mix of guest segments, level of occupancy (guest nights), scale of meeting facilities, laundry, retails operations, building features, facilities features, fuel mix, year of construction, year of retrofit, numbers of staff, weather conditions, management arrangement, etc. In Hong Kong and Singapore, the traditional method of benchmarking by Energy Use Index (EUI) per particular factor however was not able to effectively analyze such multiple

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Barbosa-McCoy, Vanessa Lizzette. "Hotel Managers' Motivational Strategies for Enhancing Employee Performance." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2064.

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More than 600,000 employees depart the hospitality industry for a variety of reasons such as lack of motivational strategies (MS) of hotel general managers (GMs). The purpose of this multiple case study using census sampling was to explore what MS hotel GMs used to enhance employee performance. The 3 GMs of 3 full-service branded hotels with a guest capacity of 160-699 were randomly selected in South Florida. Data were collected from face-to-face interviews with the hotel GMs, employee performance evaluations, and results of guest and employee satisfaction surveys from the hotel GMs. Data anal

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Cibulková, Michaela. "The Hotel Pricing Strategy." Master's thesis, Vysoká škola ekonomická v Praze, 2013. http://www.nusl.cz/ntk/nusl-191690.

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The main purpose of this thesis is an analysis of pricing strategy of Hotel Imperial and its evaluation, which should results in proposal of changes leading to increase of effectivity and hotel's income. The diploma thesis is divided into four main parts. The first two chapters are devoted to a theoretical description of pricing strategy and distribution channels used in hotel business. The third part is focused on the analysis of hotel itself and its pricing strategy. The final chapter summarises the results and contains the proposal how to improve the pricing strategy based on the results of

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Lee, Seonah. "Study of demand models and price optimization performance." Diss., Georgia Institute of Technology, 2011. http://hdl.handle.net/1853/42914.

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Accurately representing the price-demand relationship is critical for the success of a price optimization system. This research first uses booking data from 28 U.S. hotels to investigate the validity of two key assumptions in hotel revenue management. The assumptions are: 1) customers who book later are willing to pay higher rates than customers who book earlier; and, 2) demand is stronger during the week than on the weekend. Empirical results based on an analysis of booking curves, average paid rates, and occupancy rates for group, restricted retail, unrestricted retail, and negotiated demand

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Books on the topic "Hotel performance"

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1945-, Dehlholm Kirsten, Qvortrup Lars 1950-, and Fortuna Roberto 1958-, eds. Hotel pro forma: The double staging : space and performance. Danish Architectural Press, 2003.

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Board, Irish Tourist. Irish hotel performance 1993/1994: A review of utilisation. Bord Fáilte, 1995.

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Forster, Pannell Kerr, ed. London trends: Performance and prospects of the capital's hotel industry. Pannell Kerr Forster, 1998.

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Sahbaz, Sakine. Performance and trends in the Spanish hotel industry during 1998. LCP, 2002.

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Associates, Pannell Kerr Forster. London trends: Performance and prospects of the capital's hotel industry. Pannell Kerr Forster Associates, 1997.

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C, Malik S. Strategic analysis and evaluation of the impact of hotel property management systems on hotel performance and guest service. Oxford Brookes University, 1998.

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I, Miller Richard. Workshop on Evaluating, Judging, and Improving Faculty Performance, [held] at the Westin Harbour Castle Hotel, Toronto, Ontario Canada, May 1, 1992. [s.n.], 1992.

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Forster, Pannell Kerr, ed. City survey: Quality hotel performance and prospects in Europe, Middle East and Africa. PKF, 2003.

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Jeffrey, Douglas. Occupancy performance and hotel characteristics: A survey and analysis in Yorkshire and Humberside. BTA/ETB Research Services, 1986.

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IEEE Microwave Theory and Techniques Society., Components, Packaging & Manufacturing Technology Society., and Topical Meeting on Electrical Performance of Electronic Packaging (4th : 1995 : Portland, Or.), eds. Electrical performance of electronic packaging: October 2-4, 1995, the Benson Hotel, Portland, Oregon. Institute of Electrical and Electronics Engineers, 1995.

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Book chapters on the topic "Hotel performance"

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Hawkes, Joel. "Hotel Performance and Its Remains." In Hotel Modernisms. Routledge, 2023. http://dx.doi.org/10.4324/9781003213079-5.

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Dehlholm, Kirsten. "Hotel Pro Forma." In The Twenty-First Century Performance Reader. Routledge, 2019. http://dx.doi.org/10.4324/9780429283956-35.

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Zairi, Mohamed. "Ritz—Carlton Hotel Co." In Measuring Performance for Business Results. Springer Netherlands, 1994. http://dx.doi.org/10.1007/978-94-011-1302-1_26.

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Exe Christoffersen, Erik, and Kathrine Winkelhorn. "Hotel Pro Forma." In The Routledge Companion to Contemporary European Theatre and Performance. Routledge, 2023. http://dx.doi.org/10.4324/9781003082538-91.

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Woycicki, Piotr. "Disorienting Landscapes in Hotel Methuselah." In Post-Cinematic Theatre and Performance. Palgrave Macmillan UK, 2014. http://dx.doi.org/10.1057/9781137375490_6.

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Madhok, Roy, and Leslie Lew. "Performance Analysis in Hotel Revenue Management." In Hospitality Revenue Management. Apple Academic Press, 2020. http://dx.doi.org/10.1201/9781003019923-7.

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Peiró-Signes, Angel, Marival Segarra-Oña, Rohit Verma, and Luis Miret-Pastor. "Where Should I Locate My Hotel? An In-Depth Analysis of the Cluster Effect on Hotel Performance." In Agglomeration and Firm Performance. Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-90575-4_7.

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Lacagnina, Valerio, and Davide Provenzano. "Hotel Chain Performance: A Gravity-DEA Approach." In Tourism Economics. Physica-Verlag HD, 2011. http://dx.doi.org/10.1007/978-3-7908-2725-5_11.

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Boemi, Sofia-Natalia, and Olatz Irulegi. "The Hotel Industry: Current Situation and Its Steps Beyond Sustainability." In Energy Performance of Buildings. Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-20831-2_12.

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O’Connor, Peter. "Loyalty Programs and Direct Website Performance: An Empirical Analysis of Global Hotel Brands." In Information and Communication Technologies in Tourism 2021. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-65785-7_13.

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AbstractWith loyalty programs increasingly used as a competitive method by hotel brands, this study investigates the relationship between program size/satisfaction and brand direct website performance. Analyzing a unique database of loyalty program statistics, traffic levels/sources and engagement metrics from the top 50 global hotel brands, we find that size matters, with larger programs performing better in terms of both traffic and engagement, suggesting that efforts by hotel brands to grow membership are appropriate. Similarly, program satisfaction positively impacts both traffic levels an

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Conference papers on the topic "Hotel performance"

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Ouyang, Wenzhe, Jia Ying, and Guanxi Lan. "A Study on Hotel Operation Performance Prediction Based on Feature Extraction and Random Forest Modeling." In 2024 International Conference on Electronics and Devices, Computational Science (ICEDCS). IEEE, 2024. https://doi.org/10.1109/icedcs64328.2024.00116.

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Mangruwa, Rajiv Dharma, Akbariah Mohd Mahdzir, and Nur Naha A. Mansor. "Online Travel Agencies (OTA) Marketing Strategy: Lesson Learn From Hotel Business Performance During the COVID-19 Pandemic." In 2024 International Conference on Intelligent Cybernetics Technology & Applications (ICICyTA). IEEE, 2024. https://doi.org/10.1109/icicyta64807.2024.10912842.

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Budeanu, Maria. "Modeling the relationship between tourist flows and the performance of the hotel industry in Romania." In Conferința științifică internațională studențească „Provocările contabilității în viziunea tinerilor cercetători”, ediția VII. Academy of Economic Studies of Moldova, 2023. http://dx.doi.org/10.53486/issc2023.16.

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The hotel industry is represented by primary service industry tourist reception facilities that provide tourists with accommodation and food services - hotels, motels, guesthouses, inns, being excluded from this reception structures that do not have food facilities included in them or those that give tourists the opportunity to prepare their meals on the premises ( the industry of secondary tourist reception services - villas, bungalows, holiday villages, cabins, etc.). Through this research I would like to analyze the flows of tourists in relation to the performance of the hotel industry, pre

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Maksüdünov, Azamat. "Evaluation of Hotel Websites Using Content Analysis: A Study in Bishkek." In International Conference on Eurasian Economies. Eurasian Economists Association, 2019. http://dx.doi.org/10.36880/c11.02326.

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With the rapid expansion of the internet corporate websites are becoming an important tool of communication with target markets. The target markets of the hotels go beyond the borders of the country and can be anywhere in the world. Effective use of the corporate web sites is an important factor that affects the success of hotel enterprises in the competitive environment. In this context, the main purpose of this study is to evaluate hotels’ web sites in Bishkek and to reveal the situation in terms of characteristics that should be in their web pages. A total of 30 hotel websites have been rev

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Charfeddine, Lanouar, and Issa Dawd. "Innovations and Hotel Performance in the Aftermath announcement of Qatar Hosting FIFA 2022 World Cup." In Qatar University Annual Research Forum & Exhibition. Qatar University Press, 2020. http://dx.doi.org/10.29117/quarfe.2020.0050.

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The innovation-performance relationships continue to raise an ongoing debate in which the existing literature yields no conclusive results mainly in the tourism sector of resource-rich countries. This paper contributes to the literature by proposing a theoretical framework which links four innovations types to five types of performances in the hotel industry. Using a sample of all three, four and five stars hotels in Qatar over six months between 2016 and 2017, the results show the existence of an innovative path beginning from organizational innovation leading to an improvement of the hotels'

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Mitrović, Mladen, Sandra Janković, and Gordana Ivankovič. "Hotel performance measurement: literature review." In Sitcon 2016. Singidunum University, 2016. http://dx.doi.org/10.15308/sitcon-2016-250-257.

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Langgat, Juliana Anak. "Environmental Indicators And Hotel Restaurants Performance." In 13th Asian Academy of Management International Conference 2019. European Publisher, 2020. http://dx.doi.org/10.15405/epsbs.2020.10.63.

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Sukato, Nuntasaree. "Influential Factors Affecting Small Hotel Performance." In International Conference on Economics and Management Innovations (ICEMI). Volkson Press, 2017. http://dx.doi.org/10.26480/icemi.01.2017.407.412.

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Sukato, Nuntasaree. "Influential factors affecting small hotel performance." In International Conference on Economics and Management Innovations (ICEMI). Volkson Press, 2017. http://dx.doi.org/10.26480/icemi.01.2017.267.272.

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Milovanović, Vesna. "IMPROVING HOTEL PERFORMANCE IN THE “NEW NORMAL” BUSINESS CONTEXT." In Tourism International Scientific Conference Vrnjačka Banja - TISC. FACULTY OF HOTEL MANAGEMENT AND TOURISM IN VRNJAČKA BANJA UNIVERSITY OF KRAGUJEVAC, 2022. http://dx.doi.org/10.52370/tisc22598vm.

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Fast technological advancement, combined with effects of the COVID-19 pandemic, has brought about numerous social and economic changes, and imposed challenges to the hotel industry. On the other hand, demographic changes, such as population ageing, also affect the demand side of the hotel business. The aim of this paper is to highlight the characteristics of a new business environment, often referred to as “new normal”, and to provide implications for hotel managers how to succeed in such an environment. The study reveals that the “new normal” business context demands changes in marketing appr

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Reports on the topic "Hotel performance"

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Monetary Policy Report - April 2022. Banco de la República, 2022. http://dx.doi.org/10.32468/inf-pol-mont-eng.tr2-2022.

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Macroeconomic summary Annual inflation continued to rise in the first quarter (8.5%) and again outpaced both market expectations and the technical staff’s projections. Inflation in major consumer price index (CPI) baskets has accelerated year-to-date, rising in March at an annual rate above 3%. Food prices (25.4%) continued to contribute most to rising inflation, mainly affected by a deterioration in external supply and rising costs of agricultural inputs. Increases in transportation prices and in some utility rates (energy and gas) can explain the acceleration in regulated items prices (8.3%)

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