Relevant bibliographies by topics / Hotels / Journal articles
To see the other types of publications on this topic, follow the link: Hotels.

Journal articles on the topic 'Hotels'

Author: Grafiati
Published: 4 June 2021
Last updated: 25 July 2025

Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles

Select a source type:

Consult the top 50 journal articles for your research on the topic 'Hotels.'

Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.

You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.

Browse journal articles on a wide variety of disciplines and organise your bibliography correctly.

1

Cerović, Zdenko. "Management hotelskog domaćinstva." Tourism and hospitality management 1, no. 1 (1995): 95–104. http://dx.doi.org/10.20867/thm.1.1.9.

Full text
Abstract:
Hotelske usluge sastavljene su od skupa raznih usluga u hotelu, ali se mogu razvrstati u osnovne i sporedne usluge. Osnova izbora i dolaska gosta u hotel je hotelska soba. Soba u hotelu je drugi dom gosta, a hotelskom managementu ostvaruje 40 posto ukupnog prihoda. Uređena i privlačna soba postaje prvi zadatak managementa hotela, u određivanju kvalitete hotelske sobe ključnu ulogu ima hotelska domaćica koja se po svojim funkcijama i zadacima svrstava u srednji hotelski management. Domaćica hotela osnovni je čimbenik uspješnog poslovanja hotela i ostvarenja želje gosta da dobije privlačnu sobu,
APA, Harvard, Vancouver, ISO, and other styles
2

Cheong, Fan, and Young-Hee Lee. "Developing an Environmental Management System for Evaluating Green Casino Hotels." Sustainability 13, no. 14 (2021): 7825. http://dx.doi.org/10.3390/su13147825.

Full text
Abstract:
In the field of tourism, casino hotels consume considerable energy and water resources. They differ from general hotels due to their specific features; consequently, the environmental practices of casino hotels differ from those of general hotels. Thus, the application of a general hotel’s environmental management system (EMS) to a casino hotel is not suitable. To this end, in this study we developed an EMS for green casino hotels in Macau. We selected the casino hotel EMS indicators from ISO 14000 and nine representative green hotel evaluation systems. We additionally employed the Delphi meth
APA, Harvard, Vancouver, ISO, and other styles
3

Bezruchko, Lubomyr, Mykhailo Klapchuk, and Yuriy Zhuk. "ECOLOGIZATION OF THE CARPATHIAN REGION HOTEL INDUSTRY AS A COMPONENT OF THE ACHIEVEMENT OF SUSTAINABLE DEVELOPMENT." GEOGRAPHY AND TOURISM, no. 43 (2018): 48–54. http://dx.doi.org/10.17721/2308-135x.2019.43.48-54.

Full text
Abstract:
Object. Research the modern approaches to ecologization of hotels. Explore the current state of implementation of environmental technologies in the Carpathian region hotel industry. Methodology. In the article such methods were used: literary, comparative, statistical, expert evaluations. Results. The role of ecologization of hotels for achievement of sustainable development of the territory is determined. The present state of implementation of environmental technologies in Carpathian region hotel industry is explored. The most typical directions of ecologization of research territory hotels a
APA, Harvard, Vancouver, ISO, and other styles
4

Tian, Jenny, and Sophia Wang. "Signaling Service Quality via Website e-CRM Features." Journal of Hospitality & Tourism Research 41, no. 2 (2016): 211–45. http://dx.doi.org/10.1177/1096348014525634.

Full text
Abstract:
This article evaluates the electronic customer relationship management (e-CRM) features on hotel websites and examines the effectiveness of e-CRM quality as a signal that conveys information about unobservable hotel service quality. Complementary findings from two studies are presented. In Study 1, the results from lab experiments show that hotel e-CRM quality had positive effects on potential customers’ expectations for service quality, trust in and satisfaction with the hotel website, and intentions to purchase from the website. In Study 2, observational data collected from an influential ho
APA, Harvard, Vancouver, ISO, and other styles
5

Kim, Woo-Hyuk, and Bongsug (Kevin) Chae. "Understanding the relationship among resources, social media use and hotel performance." International Journal of Contemporary Hospitality Management 30, no. 9 (2018): 2888–907. http://dx.doi.org/10.1108/ijchm-02-2017-0085.

Full text
Abstract:
Purpose The purpose of this study is to understand the use of social networking sites (SNSs) by hotels. Specifically, drawn upon a resource and capability-based perspective, this study addresses two research questions: (1) the relationship between a hotel’s resources and its use of Twitter and (2) the relationship between the use of Twitter by hotels and their RevPAR. Design/methodology/approach The research data include the hotel chain scales, Twitter user profiles and Twitter activities of the hotel parent companies in the USA and the hotels’ RevPAR. To more clearly understand the effect of
APA, Harvard, Vancouver, ISO, and other styles
6

Puciato, Daniel. "The Functioning of Urban Hotels in the Natural Environment." Folia Oeconomica Stetinensia 20, no. 2 (2020): 314–31. http://dx.doi.org/10.2478/foli-2020-0050.

Full text
Abstract:
Abstract Research background: There are numerous interactions between the natural environment and a hotel company. On the one hand, the natural environment affects the hotel; on the other hand, the hotel has a significant impact on the environment. Dynamic changes in the natural environment and their effects on the functioning of hotels make it important to assess the strength and directions and to identify the conditions and consequences of these mutual interactions. Purpose: The paper aims to assess interactions taking place between the natural environment and hotels located in Wroclaw, Pola
APA, Harvard, Vancouver, ISO, and other styles
7

Kapera, Izabela, and Ewa Wszendybył-Skulska. "Pro-ecological hotel policies as assessed by guests." Turyzm/Tourism 27, no. 2 (2017): 57–62. http://dx.doi.org/10.1515/tour-2017-0013.

Full text
Abstract:
The purpose of the research was to learn whether pro-ecological policies are important to guests staying at hotels. It is based on a survey of 274 guests staying at 23 hotels in Poland. Research has shown that 32.1% of survey participants consider proecological issues when choosing a stay at a hotel. Close to 62% of guests believe that hotels should pursue such initiatives which are believed to yield environmental benefits, reductions in hotel operating costs, promotional effects, and a positive impact on a hotel's image. More than 35% of guests would be willing to pay more for a stay at a hot
APA, Harvard, Vancouver, ISO, and other styles
8

Ismail, Nur Adlina, Natasha Khalil, and Suwaibatul Islamiah Abdullah Sani. "UNRAVELING THE INFLUENCE OF BUILDING MATERIALS CRITERIA (BMC) ON HOTEL’S OPERATIONAL SUSTAINABILITY." Journal of Surveying Construction & Property 15, no. 1 (2024): 45–60. http://dx.doi.org/10.22452/jscp.vol15no1.4.

Full text
Abstract:
The core business of hotels lies in the hotel buildings design and its service operation. As the hotels are concentrating more on aesthetics values as one aspect of perceived experiential value, a careful selection of materials is urgently needed for hotel sectors. It is important to identify the crucial criteria in choosing building materials towards the hotel’s operational sustainability. Thus, this paper aims to analyze the significance level building materials criteria (BMC) towards hotel’s operational sustainability. A quantitative approach was adopted via questionnaire surveys to 116 ope
APA, Harvard, Vancouver, ISO, and other styles
9

Alreahi, Mahmoud, Zoltán Bujdosó, Zoltán Lakner, et al. "Sustainable Tourism in the Post-COVID-19 Era: Investigating the Effect of Green Practices on Hotels Attributes and Customer Preferences in Budapest, Hungary." Sustainability 15, no. 15 (2023): 11859. http://dx.doi.org/10.3390/su151511859.

Full text
Abstract:
Environmental practices have become an important matter in all aspects of life and industries, especially in the post-COVID-19 era. However, these practices continue to face many criticisms about their seriousness and effectiveness. In this context, this study aims to analyze the relationship between adopting green practices in hotels on one side and hotel image, customer satisfaction, and customer loyalty on the other side, considering the star-level rating system of the hotels and the hotel operating categories (chain or independent). This study depended on a sample of 235 hotels in the Hung
APA, Harvard, Vancouver, ISO, and other styles
10

Pirnar, Ige, Yasemin Celik Kamali, and Engin Deniz Eris. "Soft innovation in hotel services: case of Izmir City." International Journal of Tourism Cities 6, no. 4 (2019): 1025–43. http://dx.doi.org/10.1108/ijtc-05-2019-0072.

Full text
Abstract:
Purpose The purpose of this paper is to figure out the impacts of soft innovation in the city hotels in general, whereas the focus is on figuring out if there exists a difference in vitality on the components of soft innovation among the hotel categories, as 4 stars, 5 stars and boutique hotels in Izmir, Turkey. Design/methodology/approach The first part is related to a detailed literature review on the soft innovation components as color, sound, light, scent and decoration. Literature review is followed by a qualitative research where expert information on the research topic is collected. Jud
APA, Harvard, Vancouver, ISO, and other styles
11

Plenković, Mario, Vlado Galičić, and Vlasta Kučiš. "Analysis of hotel names in Croatia as a tool of marketing strategy." Tourism and hospitality management 16, no. 2 (2010): 207–18. http://dx.doi.org/10.20867/thm.16.2.6.

Full text
Abstract:
Viewed globally, hotel guests can be classified according to the reason for their arrival (business trip or vacation), their numbers (individual guests or groups) and their place of origin (domestic or foreign guests). To provide services of the best quality possible, the hotel staff must understand the wants and needs of guests. One of the ways to do this is to find out the manner in which guests choose hotels. It is generally known that if a guest has already stayed in a particular town, the chances are that he will choose to stay in the same hotel again, providing, of course, that he was sa
APA, Harvard, Vancouver, ISO, and other styles
12

Çevik, S. "Literary hotels: A new type of literary tourism or just a product?" Dos Algarves: Tourism, Hospitality & Management Journal 42 (November 30, 2022): 25–48. https://doi.org/10.18089/damej.2022.42.2.

Full text
Abstract:
The study aims to evaluate the status of literary hotels in literary tourism and to discuss whether literary hotels are just a literary tourism product or should be a separate type of literary tourism. The study seeks to answer the following questions: 1) What are the literary connections of literary hotels? 2) What kind of experience do literary hotels promise according to the themes chosen? Document analysis, which is one of the qualitative research methods, was used in the research to gather data. The data used in this study include 57 hotel websites which provided information in English re
APA, Harvard, Vancouver, ISO, and other styles
13

Srovnalíková, Paulína, Evelina Semionovaitė, Edita Baranskaitė, and Daiva Labanauskaitė. "Evaluation of the Impact of Sharing Economy on Hotel Business." Journal of Tourism and Services 11, no. 20 (2020): 150–69. http://dx.doi.org/10.29036/jots.v11i20.145.

Full text
Abstract:
The sharing economy is growing in the hotel industry very fast. The study is important for the hotel’s management - strategy formulation. The aim of this research is to evaluate the sharing economy effect on hotels in Lithuania. Correlation and regression analysis methods were used for achieving the aim. The study analyses if the sharing economy has caused any impact on accommodating tourists at hotels, hotels income from accommodation services, and room occupancy rate. Results reveal a positive relationship between the sharing economy and all investigated indicators of hotel activities, thus
APA, Harvard, Vancouver, ISO, and other styles
14

Kozłowska, Anna. "The gastronomic product of Łódź hotels." Turyzm/Tourism 29, no. 1 (2019): 35–42. http://dx.doi.org/10.2478/tour-2019-0004.

Full text
Abstract:
Restaurants and other facilities providing catering services are an important part of hotels, can be their flagship product or make them unique. The obligation to provide restaurant services was imposed by the Ordinance of the Minister of Economy and Labour of 19th August 2004, concerning hotel and other facilities where hotel services are provided. Despite the dynamic development of gastronomy in the 21st century, running catering facilities in hotels is often an obligation which does not bring additional income. The aim of the research is to present the gastronomic product in Lodz hotels, un
APA, Harvard, Vancouver, ISO, and other styles
15

Shi, Zengye. "Study on Food Quality and Safety Management Based on Hotel Management." Acta Universitatis Cibiniensis. Series E: Food Technology 21, no. 2 (2017): 91–96. http://dx.doi.org/10.1515/aucft-2017-0019.

Full text
Abstract:
AbstractIn recent years, with the frequent occurrence of food safety problems, people have begun to pay attention to food safety, especially the food safety of hotels. This paper proposed a Hazard Analysis and Critical Control Point (HACCP) management system to analyze food safety issues of hotels in order to improve the food quality and safety in hotel management. Through the practical application of the HACCP management system in the hotel catering industry, it was found that the amount of bacteria greatly reduced and the pass rate of tableware disinfection increased significantly in the hot
APA, Harvard, Vancouver, ISO, and other styles
16

Kim, Junghee, and Ken Nah. "A Study on Characteristics of Experiential Factors of Upscale Boutique Hotels in South Korea: Based on Bernd Schmitt’s five experience modules." Korea Institute of Design Research Society 9, no. 1 (2024): 118–27. http://dx.doi.org/10.46248/kidrs.2024.1.118.

Full text
Abstract:
In the experience economy era, with a growing interest in unique boutique hotels in South Korea, this study explores the significance of “experience” in luxury boutique hotels. It examines two domestic hotel cases that successfully integrate rich experiential content to create exemplary luxury boutique hotel experiences. Data were collected through literature reviews and interviews with 14 participants who had visited each hotel. Each hotel's key contents were evaluated using a 5-point scale, resulting in a total of 70 evaluations. The analysis revealed that sensory and emotional aspects were
APA, Harvard, Vancouver, ISO, and other styles
17

Dzięgiel, Justyna, and Dariusz Jacek Olszewski-Strzyżowski. "Hotele ze zrównoważoną ofertą dla turysty biznesowego – trendy i innowacje." Studia Periegetica 40, no. 4 (2023): 83–102. http://dx.doi.org/10.58683/01.3001.0016.2239.

Full text
Abstract:
Celem artykułu jest przedstawienie różnych działań podejmowanych przez hotele biznesowe, które wpisują się w założenia turystyki zrównoważonej. Na podstawie analizy treści portali internetowych, materiałów promocyjnych oraz dokumentów związanych z rozwojem turystyki zrównoważonej autorzy zidentyfikowali najnowsze zjawiska i trendy w zakresie zrównoważonych ofert i usług przeznaczonych dla turystów biznesowych, wskazując szereg dobrych praktyk w tym zakresie. Dane będące podstawą analizy zebrano w kwietniu 2022 r. Dotyczą one następujących grup hoteli: Alila Hotels & Resorts, Beachcomber Re
APA, Harvard, Vancouver, ISO, and other styles
18

Chang, Tsen-Yao, and Yu-Cheng Lin. "The Effects of Atmosphere on Perceived Values and Customer Satisfaction toward the Theme Hotel: The Moderating Role of Green Practice Perception." Sustainability 14, no. 15 (2022): 9153. http://dx.doi.org/10.3390/su14159153.

Full text
Abstract:
Theme hotels are becoming popular because of their fascinating characteristics, within which, theme hotels that feature green practices have become a niche market in the highly competitive hotel industry. Despite past research demonstrating that the cognitive image created by a green hotel exerts strong effects on customers’ favorable reactions, how guest appreciation for green practices affects the relationship between the hotel atmosphere and guest satisfaction remains unknown for hotels of this kind. This research investigated the influence of atmospheric cues on customers’ perceived value
APA, Harvard, Vancouver, ISO, and other styles
19

Dam Thi Thuy. "IMPACT OF “SOFT” TOTAL QUALITY MANAGEMENT PRACTICES ON HOTEL’S PERFORMANCE: AN EMPIRICAL EVIDENCE FROM VIET NAM." International Journal of Management & Entrepreneurship Research 5, no. 5 (2023): 267–80. http://dx.doi.org/10.51594/ijmer.v5i5.478.

Full text
Abstract:
The aim of this study is to assess the impact of soft TQM practices on the business performance of hotels in Vietnam's current business climate. Data was collected from 190 hotels rated three stars or higher in 2022. Using a SEM model, the author found that soft TQM practices such as customer focus, senior leadership commitment, employee engagement, and employee training positively affect hotel business results. Specifically, hotels should prioritize employee engagement and customer focus, as these factors have the greatest impact on business outcomes.
 Keywords: TQM, Soft TQM, Hotel’s Pe
APA, Harvard, Vancouver, ISO, and other styles
20

Salsabila, Nadine Diaz, Woro Priatini, and Purna Hindayani. "Food Waste Mitigation Strategy Hotel X in West Java." Journal Gastronomy Tourism 10, no. 1 (2023): 53–62. http://dx.doi.org/10.17509/gastur.v10i1.61371.

Full text
Abstract:
The generation of food waste in hotels is inevitable and the amount is uncertain despite the hotel's preventive measures. Food waste has a negative and detrimental impact on the hotel business because it makes more costs in purchasing and producing food so that a mitigation strategy is needed to minimize food waste generation. The research was conducted at four-star hotel X in West Java. This research aims to produce a prevention strategy to reduce food waste in hotels. The method used was qualitative. Data collection techniques include interviews, observations, and documentation studies. The
APA, Harvard, Vancouver, ISO, and other styles
21

Akter, Kaniz Marium, Swee Mei Tang, and Zurina Adnan. "Organizational justice and quality of work life in hotels: The mediating effect of trust climate." Society & Sustainability 5, no. 1 (2023): 26–42. http://dx.doi.org/10.38157/ss.v5i1.533.

Full text
Abstract:
The study aimed to investigate the impact of hotels' organizational justice (OJ) on the quality of employees' work life (QWL), with the mediation effect of teams' climate of trust (CT). Social Exchange Theory was employed to support the research framework. Data were collected using 281 questionnaires from the operational employees of 3-star hotels in Bangladesh and assessed by SPSS version 21 and SmartPLS 3.0 software. Data were validated by a measurement model and hypotheses were tested by a structural model using the PLS-SEM approach. The study discovered significant effects of hotels’ organ
APA, Harvard, Vancouver, ISO, and other styles
22

Wikhamn, Wajda, John Armbrecht, and Björn Remneland Wikhamn. "Innovation in Swedish hotels." International Journal of Contemporary Hospitality Management 30, no. 6 (2018): 2481–98. http://dx.doi.org/10.1108/ijchm-06-2017-0323.

Full text
Abstract:
PurposeThe purpose of this paper is to assess innovation in the hotel sector in Sweden and to investigate how structural and organizational factors influence hotel’s likelihood of producing service/product, process, organizational and marketing innovations.Design/methodology/approachThis paper is based on responses from 174 hotels with membership in the Swedish hotel association. Responses were collected via a web-based survey.FindingsThis paper provides insights about the nature and extent of innovations in the hotel sector. Although traditionally considered rigid and non-innovative, around h
APA, Harvard, Vancouver, ISO, and other styles
23

Al FAHMAWEE, Emad Al Dein, and Omar A. A. JAWABREH. "A Study Architectural and Intangible Environment Affecting Occupancy Rate of Five Stars Business Hotel in Amman." Journal of Environmental Management and Tourism 13, no. 2 (2022): 530. http://dx.doi.org/10.14505/jemt.v13.2(58).22.

Full text
Abstract:
The main objective of the research is to justify the large discrepancy in the occupancy rate among the five-star business hotels in Amman. The study was based on analysing two aspects, namely the service quality and the architectural characteristic as basic determinants for a single category. Descriptive statistics and one way analysis of variance (ANOVA) was used using SPSS to Analyse the impact of service quality on hotel occupancy rates. The analysis of variance for the 18 hotels showed that there is not any significant difference in service quality among five stars hotels in Amman. Three h
APA, Harvard, Vancouver, ISO, and other styles
24

Makki, Abdullah M., Dipendra Singh, and Ahmet Bulent Ozturk. "HotelTonight usage and hotel profitability." Journal of Hospitality and Tourism Technology 7, no. 3 (2016): 313–27. http://dx.doi.org/10.1108/jhtt-12-2015-0050.

Full text
Abstract:
Purpose The purpose of this study is to empirically evaluate the influence of a hotel’s listing on the last-minute hotel booking app, HotelTonight, and average daily rate (ADR) on the hotel’s net operating income (NOI). The study examines the mediating effect of hotel occupancy rate on the relationships between ADR and hotel app usage in terms of NOI. Design/methodology/approach The data for the study was graciously provided by Smith Travel Research, Inc. for 80 hotels located in the top Florida destinations listed on the HotelTonight app. Hierarchical multiple regression with a mediation effe
APA, Harvard, Vancouver, ISO, and other styles
25

Aznar, Juan, Josep Maspera, and Xavier Quer. "A Game Theory approach to Airbnb and hotels competition." European Journal of Tourism Research 21 (March 1, 2019): 119–23. http://dx.doi.org/10.54055/ejtr.v21i.362.

Full text
Abstract:
The rapid growth of Airbnb listings has represented a challenge for hotels. While most of the existent literature has focused on empirically measuring the impact of Airbnb listings on hotels’ revenues and profitability, the present research is one of the first attempts to develop a theoretical framework based on game theory to model a hotel’s best response in terms of investment to improve the quality of service and pricing strategy. The model results suggest that hotel location, the average value of long-term rental contracts and the density of available apartments influence the hotel strateg
APA, Harvard, Vancouver, ISO, and other styles
26

Shen, Zhifeng, Xirui Yang, Chunlu Liu, and Junjie Li. "Assessment of Indoor Environmental Quality in Budget Hotels Using Text-Mining Method: Case Study of Top Five Brands in China." Sustainability 13, no. 8 (2021): 4490. http://dx.doi.org/10.3390/su13084490.

Full text
Abstract:
Guests’ evaluation of indoor environmental quality (IEQ) is important for identifying environment quality problems in hotels and improving service quality. This paper aims to identify IEQ problems in budget hotels in China and improve them. Specifically, 2.06 million online reviews of budget hotels were used to assess IEQ issues in China’s budget hotels in four areas: acoustic environment, luminous environment, indoor air quality (IAQ) and thermal environment. The influences of the season, region and type of customers on the IEQ evaluation were also explored, and the main causes of IEQ problem
APA, Harvard, Vancouver, ISO, and other styles
27

Lee, HyeRyeon, and Shane C. Blum. "How hotel responses to online reviews differ by hotel rating: an exploratory study." Worldwide Hospitality and Tourism Themes 7, no. 3 (2015): 242–50. http://dx.doi.org/10.1108/whatt-03-2015-0016.

Full text
Abstract:
Purpose – The purpose of this paper is to investigate how hotels respond to online reviews on a third-party Web site (such as TripAdvisor) based on the hotel’s star rating. Design/methodology/approach – Content analysis was used to compare responses to online hotel reviews at five different levels of hotel based on a star-rating system ranging from one star to five stars. Findings – Most hotel managers’ response rates were low, and they paid the most attention to positive comments. Managers at four- and five-star hotels more often responded to negative online reviews. Guest service manager was
APA, Harvard, Vancouver, ISO, and other styles
28

Sanika, Chandrashekhar Magar. "The Study on Sustainable Tourism above mere Carbon Footprint Analysis to explore Financial Advantages of Green Hospitality." International Journal of Advance and Applied Research S6, no. 22 (2025): 958–63. https://doi.org/10.5281/zenodo.15534010.

Full text
Abstract:
<em>The focus of academic research on sustainable tourism is to assess how reducing carbon emissions in the environment affects the sector. The hotel's economic analysis was the first assessment tool to set up a subsequent ecological assessment system. Hotels implementing eco-friendly methods with technical practices are given great economic benefits, while simultaneously improving global environmental health through money procurement. Stakeholder support for renewable energy projects supported by water protection measures leads to twice the cost reduction and improved guest satisfaction, resu
APA, Harvard, Vancouver, ISO, and other styles
29

Maher, Aljabi. "Territorial e-marketing role in improving of hotel business efficiency in Syria after war." Vestnik Universiteta, no. 12 (February 2, 2022): 85–92. http://dx.doi.org/10.26425/1816-4277-2021-12-85-92.

Full text
Abstract:
The purpose of the study is to determine the degree of deterioration in marketing activities in Syrian hotels during and after war. It was found that the territorial electronic marketing programmes followed by the state and hotels after the war resulted in higher hotel occupancy and higher revenues. However, there is still a large gap between the modern marketing methods used around the world and the marketing approach used in Syrian hotels today. The article analyses the effectiveness of 4 and 5 star hotels of the Syrian Ministry of Tourism. The marketing techniques, which were used over the
APA, Harvard, Vancouver, ISO, and other styles
30

Zrnić, Miloš, Tamara Gajić, Dragan Vukolić, Snežana Knežević, and Miroslav Knežević. "Managing food and beverage in hotels: Challenges, opportunities and best practices." Turisticko poslovanje, no. 31 (2023): 63–70. http://dx.doi.org/10.5937/turpos0-43369.

Full text
Abstract:
The aim of this paper is to examine the various aspects of food and beverage management in hotels and the significant role it plays in hotel operations. The paper will review the literature published since 2013, with a focus on the latest approaches and technologies used in food and beverage management in hotels. A comparative analysis will be used to provide a better understanding of how food and beverage management is implemented in different hotels. Additionally, the paper will investigate key trends in the field and explore how the use of new technologies and approaches can impact the effe
APA, Harvard, Vancouver, ISO, and other styles
31

S, Priyadharshini, and Catherine Joy. R. "Design and Implementation of an Automated Hotel Management System." International Journal of Engineering and Advanced Technology 10, no. 5 (2021): 37–42. http://dx.doi.org/10.35940/ijeat.e2569.0610521.

Full text
Abstract:
The aim of an automated hotel management system is to handle all aspects of the hotel's information and booking system. This application attempted to cover all operations that occur in residential hotels. It is all identified, from employee management to booking, floors, offices, and room type management, among other things. We sought to demonstrate how data/information is processed in hotels in our project, automated Hotel Management System. The hotel management overview was achieved by splitting the project into different modules. Customers are offered various facilities such as check-in, ch
APA, Harvard, Vancouver, ISO, and other styles
32

Phucharoen, Chayanon, and Nichapat Sangkaew. "Does firm efficiency matter in the hospitality industry?" Journal of Tourism Analysis: Revista de Análisis Turístico 27, no. 1 (2020): 62–80. http://dx.doi.org/10.1108/jta-08-2019-0034.

Full text
Abstract:
Purpose A leading characteristic of international tourists at every tourist destination is their role as foreign–income disseminator, and a large number of papers have been dedicated to exploring their behavior. In contrast, this paper aims to shed light on the supply-side of tourism through the study of a hotels’ ability to internationalize their businesses. Design/methodology/approach Based on each hotel’s input data, its efficiency was estimated by a data envelopment analysis approach. Then, the hotel’s intensity of demand from foreign guests was regressed against hotel efficiency along wit
APA, Harvard, Vancouver, ISO, and other styles
33

Parantika, Asep, and Sheyla Juliandra. "Kebijakan Promosi Selama Pembatasan Sosial Berskala Besar di The Sultan Hotel & Residence, Aryaduta Suites Semanggi dan Grandhika Iskandarsyah." Tourism Scientific Journal 6, no. 2 (2021): 239–50. http://dx.doi.org/10.32659/tsj.v6i2.136.

Full text
Abstract:
In early 2020, the entire world suffered the Covid-19 Pandemic which impacted the hotel industry enormously. One of the impacts felt by several hotels was a decline in hotel occupancy, resulting in a quite shortfalls. To suppress the increasing number of Covid-19 virus cases, the regional government of DKI Jakarta Province has implemented a Large-Scale Social Ristictions Policy (PSBB). Hence, the objectives of this study are (1) to find out the impacts on hotels’ during the PSBB period, (2) to find out hotel’s promotion policy during the Covid-19 pandemic (3) to find out the outcomes of hotels
APA, Harvard, Vancouver, ISO, and other styles
34

Bai, Sirui. "The Factors that Affect Consumers’ Choice of Five-Star Hotels." BCP Business & Management 44 (April 27, 2023): 520–26. http://dx.doi.org/10.54691/bcpbm.v44i.4881.

Full text
Abstract:
The major purpose of this report is to investigate the elements that influence consumers' selection of five-star hotels. This study’s goal has been to provide the standards of the characteristics that a five-star hotel has to boost occupancy. A variety of studies were carried out to examine the volatility of consumption statistics, as well as the consistency of the hotel's capabilities and flaws in many categories. The study gathered useful information on five-star hotels that captured attention. All early findings provide insight into the nature of the high-end hotel industry's development tr
APA, Harvard, Vancouver, ISO, and other styles
35

Levy, Stuart E., Wenjing Duan, and Soyoung Boo. "An Analysis of One-Star Online Reviews and Responses in the Washington, D.C., Lodging Market." Cornell Hospitality Quarterly 54, no. 1 (2012): 49–63. http://dx.doi.org/10.1177/1938965512464513.

Full text
Abstract:
The hotel industry continues to develop strategies for addressing consumer-generated online reviews, and particularly responding to poor reviews, which can have a damaging effect on a hotel’s reputation. To gain a greater understanding of the dynamics of poor reviews, this study analyzed 1,946 one-star reviews from ten popular online review websites, as well as 225 management responses from eighty-six Washington, D.C., hotels. A comprehensive complaint framework found that the most common complaints related to front desk staff, bathroom issues, room cleanliness, and guestroom noise issues. Com
APA, Harvard, Vancouver, ISO, and other styles
36

Marasabessy, Fachria Yamin, Amalia Mustika, Susi Indriyani, Rizki Amelia, and Ratna Rintaningrum. "Hospitality English: Essential Phrases for Hotel and Tourism Professionals." International Journal of Educational Research Excellence (IJERE) 4, no. 1 (2025): 211–24. https://doi.org/10.55299/ijere.v4i1.1303.

Full text
Abstract:
English is essential in the hospitality and tourism industry as the primary communication tool between hotel staff and international guests. Effective English communication enhances service quality, guest satisfaction, and the hotel's reputation in the global market. However, many hotels in Indonesia face challenges in maintaining consistent English standards, particularly in mastering key service phrases. This study aims to identify essential phrases for hotel professionals, evaluate their effectiveness, and analyze factors influencing English proficiency in hospitality settings. A mixed-meth
APA, Harvard, Vancouver, ISO, and other styles
37

Kim, Joo Young, Yerin Yhee, and Sung-Byung Yang. "ExploringHotel Vibes:Dimensions and Scale Development Hotel Personality." Journal of Smart Tourism 4, no. 4 (2024): 17–33. https://doi.org/10.52255/smarttourism.2024.4.4.4.

Full text
Abstract:
While numerous studies on the brand personality of hotels have measured the characteristics of hotel corporate brands based on Aaker's (1997) brand personality scale, little empirical research has been conducted on hotel personality at an individual property level, particularly reflecting the regional traits of hotels. In this study, we developed a valid hotel personality scale to overcome the limitations. The study supports self-congruity theory in the hotel context testing the new scale on travelers’ self-congruity and booking intention. Additionally, the study investigated whether confirmat
APA, Harvard, Vancouver, ISO, and other styles
38

Hodari, Demian, Panna Judit Balla, and Ramya Rajajagadeesan Aroul. "The Matter of Encumbrance: How Management Structure Affects Hotel Value." Cornell Hospitality Quarterly 58, no. 3 (2017): 293–311. http://dx.doi.org/10.1177/1938965516686116.

Full text
Abstract:
Hotel owners have two fundamental concerns: the financial operating performance of their asset and its selling price. While they often contract a hotel management company to operate the hotel through a lease or management agreement, common industry perception holds that such encumbrance decreases the sales price of hotel real estate assets. This implies that owners who outsource the hotel’s management may be sacrificing a greater selling price in exchange for improved operating results. While this is a critical issue for investors given that a their returns are largely dependent on an asset’s
APA, Harvard, Vancouver, ISO, and other styles
39

Rauch, Dennis A., Michael Dwain Collins, Robert D. Nale, and Peter B. Barr. "Measuring service quality in mid-scale hotels." International Journal of Contemporary Hospitality Management 27, no. 1 (2015): 87–106. http://dx.doi.org/10.1108/ijchm-06-2013-0254.

Full text
Abstract:
Purpose – The purpose of this study is to identify an appropriate factor structure that may be utilized to effectively measure a hotel’s performance relative to service quality in a mid-scale setting. Customer perceptions of service quality in mid-scale hotels have largely been ignored; the focus of researchers has been the upscale (4-star) and luxury (5-star) segments. Design/methodology/approach – A 27-item questionnaire is utilized to measure service quality with an initial sample size of over 2,500 respondents. Principle component analysis is utilized to determine the factor structure and
APA, Harvard, Vancouver, ISO, and other styles
40

Petković, Teodora, Jelena Tepavčević, and Ivana Blešić. "The influence of social networks on the intent to visit hotels." Bizinfo Blace 15, no. 2 (2024): 31–37. https://doi.org/10.5937/bizinfo2402031p.

Full text
Abstract:
Social media plays a crucial role in the hospitality industry, significantly influencing potential guests' intentions to visit hotels. The dynamic nature of social media allows hotels to engage directly with potential customers, shaping perceptions and building brand image. The importance of social media in decision-making processes has grown, with users relying on platforms to gather information, read reviews, and assess hotel quality. This study aims to explore the extent to which social media characteristics (perceived relevance, informativeness and interactivity), usage habits, and hotel i
APA, Harvard, Vancouver, ISO, and other styles
41

Shi, Fangfang, Da Shi, David Weaver, and Carla Estefania Samaniego Chavez. "Adapt to not just survive but thrive: resilience strategies of five-star hotels at difficult times." International Journal of Contemporary Hospitality Management 33, no. 9 (2021): 2886–906. http://dx.doi.org/10.1108/ijchm-10-2020-1194.

Full text
Abstract:
Purpose This research aims to explore the strategies and tactics taken by five-star hotels to create and sustain competitiveness at difficult times, the role of innovation among the initiatives taken and the factors that influence managers’ decision in selection of coping measures. Design/methodology/approach The research was conducted in two stages. The first stage focused on textual analysis of online news reports on luxury hotels’ coping strategies taken between 2013 and 2018. At the second stage, expert interviews were carried out with 25 managers of five-star hotels to obtain richer infor
APA, Harvard, Vancouver, ISO, and other styles
42

Antonić, Jelena Jardas, Ivana Matković, and Kristina Kaštelan. "Evaluation of Hotel Companies Owning Five-Star Hotels in Primorsko-Goranska County (Croatia) Using the Multi-Criteria Approach." Polish Journal of Sport and Tourism 26, no. 3 (2019): 35–39. http://dx.doi.org/10.2478/pjst-2019-0018.

Full text
Abstract:
AbstractIntroduction. High-category hotels are considered to be one of the most important elements of every tourist destination’s supply. Recently, the lack of highly rated hotels in the Republic of Croatia has often been criticized by the public because they are believed to be a prerequisite in the creation of a competitive tourist offer.Material and methods. The authors have performed a multi-criteria decision analysis of eight companies owning five-star hotels in Primorsko-Goranska County using the Analytic Hierarchy Process (AHP) method. Their business performance was evaluated based on bo
APA, Harvard, Vancouver, ISO, and other styles
43

Bashir, Shahid, and Mudassar Ghani Khwaja. "Pakistani Hotels Industry: A New Paradigm to Investigate Visitors’ Decision-Making Process." Asia Proceedings of Social Sciences 2, no. 3 (2018): 219–23. http://dx.doi.org/10.31580/apss.v2i3.436.

Full text
Abstract:
To investigate the green hotel’s visitors’ decision-making process, this study provides a fresh insight into existing knowledge related to Pakistani consumer’s beliefs regarding green practices, attitude toward green behavior, overall image, and behavioral intentions. Using Structural Equaltion Modelling (SEM) on a sample size of 372 Pakistani Lodging consumers, a test model confirmed that attitudes towards green behaviour have a positive influence on the overall image of green hotel, intention to visit green hotels, and willingness to pay more for green hotels. Moreover, environmental a
APA, Harvard, Vancouver, ISO, and other styles
44

Lee, Seonjeong Ally, and Miyoung Jeong. "Role of brand story on narrative engagement, brand attitude, and behavioral intention." Journal of Hospitality and Tourism Technology 8, no. 3 (2017): 465–80. http://dx.doi.org/10.1108/jhtt-03-2016-0016.

Full text
Abstract:
Purpose This study aims to investigate antecedents and outcomes of customers’ narrative engagement on hotels’ social networking sites (SNSs). Four different types of brand story were explored as antecedents for brand story. Design/methodology/approach A cross-sectional, self-administered, online survey was conducted with customers who have stayed at a hotel and have used hotel SNSs within the past 12 months. Findings Results identified authenticity and humor brand story influenced customers’ narrative engagement, which further influenced their brand attitudes and behavioral intentions. However
APA, Harvard, Vancouver, ISO, and other styles
45

Xu, Li, and Nian Tao Jiao. "The Design of Hotel Management System Based on Iris Recognition Research." Applied Mechanics and Materials 543-547 (March 2014): 4565–68. http://dx.doi.org/10.4028/www.scientific.net/amm.543-547.4565.

Full text
Abstract:
With the development of tourism hotels industry have got great development, and it is popular to introduce computer services and computer management in daily work. Meanwhile, hotels industry introduces computer services and management has also got a good economic and social benefits. So, the Ministry of Construction made a decision: Any star hotel's design must include a computer management system when it's in the project approval, otherwise, it will be refused. It is clear, the computer management of clients is imperative in hotel.
APA, Harvard, Vancouver, ISO, and other styles
46

Bik, Joanna, Anna Poreda, and Andrzej Matczak. "Conference facilities as a key factor in the competitiveness of urban hotels: A case study of Łódź (Poland)." European Journal of Tourism, Hospitality and Recreation 10, no. 3 (2020): 229–40. http://dx.doi.org/10.2478/ejthr-2020-0020.

Full text
Abstract:
Abstract The article aims to assess the competitiveness of hotels in Łódź on the meeting tourism (MICE) market based on an analysis of their conference facilities. The data was obtained from GUS statistics, reports on MICE tourism in Poland and as a result of own field research carried out in 2019. Exploratory data analysis was used in their development. The development of modern hotels in Łódź of higher categories with obligatory conference rooms has contributed to the diversification of the possibilities of organising MICE tourism by city hotels. The hotel’s possession of conference faciliti
APA, Harvard, Vancouver, ISO, and other styles
47

Hakim, Imam Nur, Muhammad Iqbal Rosyidi, and Faisyal Faisyal. "The Value of CHSE Hotel Certificates in Increasing Hotel Loyalty among Domestic Tourists." Journal of Governance and Public Policy 10, no. 3 (2023): 216–33. http://dx.doi.org/10.18196/jgpp.v10i3.15870.

Full text
Abstract:
The COVID-19 pandemic remains, and its impact continues to collapse on Indonesian tourism, particularly the hotel industry. During the pandemic, the Ministry of Tourism and Creative Economy implemented a program of issuing CHSE certificates to the hotels in order to restore their performance. However, no market-based analysis has determined the impact of the hotel's CHSE certification. This research measures how the CHSE certification can increase Indonesian tourists' loyalty to hotels during a pandemic. The structural equation model (SEM) found a significant positive influence on Indonesian t
APA, Harvard, Vancouver, ISO, and other styles
48

Ferreira, Nuno Rafael. "Untangling the Inefficiency of Hotel Industry: The Portuguese Teixeira Duarte Hotel Chain Analysis." Archives of Business Research 10, no. 8 (2022): 133–40. http://dx.doi.org/10.14738/abr.108.12916.

Full text
Abstract:
In this study the technical efficiency was analyzed for four hotels of the Teixeira Duarte Group - a renowned Portuguese hotel chain. An efficiency ranking was established for these four Portuguese hotels units using Stochastic Frontier Analysis. This methodology allowed discriminating between measurement error and systematic inefficiencies, enabling the identification of the main inefficiency causes. The results showed that distance to the airport and higher price of accommodations promote efficiency. Additionally, hotels with many standard rooms and sea views are likely to achieve higher lev
APA, Harvard, Vancouver, ISO, and other styles
49

Jugović, Tijana, and Milica Maričić. "How did Hotels Measure Performance during Covid-19? Insights from Central and Eastern Europe." Business Systems Research Journal 15, no. 1 (2024): 201–25. http://dx.doi.org/10.2478/bsrj-2024-0010.

Full text
Abstract:
Abstract Background One of the industries that was among the most disrupted by the Covid-19 pandemic was the tourism industry. Hotel owners and managers needed guidelines on how to combat the “new normal” and enable the sustainable economic operation of the hotels they managed. Objectives This paper addresses the problem of identifying performance management (PM) indicators hotel managers turned to during the pandemic and the factors which motivated them to do so. Methods/Approach Managers of hotels in winter destinations in Serbia and Bosnia and Herzegovina were surveyed on the performance me
APA, Harvard, Vancouver, ISO, and other styles
50

Luthfiana, Alda, Ranti Wiliasih, Mohammad Iqbal Irfany, and Daffa Aqomal Haq. "Sharia hotel preferences among tourists in Bogor City: Factors and insights." Journal of Sustainable Tourism and Entrepreneurship 4, no. 1 (2023): 37–53. http://dx.doi.org/10.35912/joste.v4i1.1654.

Full text
Abstract:
Purpose: The objective of this study is to examine the factors influencing consumer demand for Sharia hotel services in Bogor City and their characteristics to provide invaluable guidance for related parties. Research Methodology: This study employs descriptive and multiple regression analyses using data collected from Sharia hotel consumers in Bogor City using a convenience sampling technique with 59 samples. Results: The results show that consumers of Sharia hotels in Bogor City use conventional hotel services more often than Sharia hotels. The factors influencing tourists’ use of Sharia hot
APA, Harvard, Vancouver, ISO, and other styles
You might also be interested in the bibliographies on the topic 'Hotels' for other source types:
Dissertations / Theses Books
We offer discounts on all premium plans for authors whose works are included in thematic literature selections. Contact us to get a unique promo code!

To the bibliography