Relevant bibliographies by topics / Increase of trust in banks

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  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Increase of trust in banks'

Author: Grafiati
Published: 30 May 2022
Last updated: 31 July 2025

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Journal articles on the topic "Increase of trust in banks"

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Mukhibad, Hasan, Indah Anisykurlillah, Ahmad Nurkhin, and Prabowo Yudo Jayanto. "Can Social Performance Improve Financial Performance and Increase Customers’ Trust?" International Journal of Financial Research 10, no. 4 (2019): 37. http://dx.doi.org/10.5430/ijfr.v10n4p37.

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Social concern is strongly emphasized in Islam. There are the concepts of khalifah fil ard, hablum min nass, tawazun in Islam which demonstrate the Islamic approach to concern for social issues. The purpose of this study is to obtain evidence pertaining to whether social concern in Islamic banks has an impact on improving their performance and the trust of customers. The research sample is 11 Islamic commercial banks in Indonesia. The observation period was from 2009 to 2017. The results of this study show that social activities carried out by banks in the form of qardh financing, and the dist
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Skvarciany, Viktorija, and Juris Iljins. "The role of change management in trust formation in commercial banks." Business: Theory and Practice 16, no. (4) (2015): 373–78. https://doi.org/10.3846/btp.2015.557.

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Trust in commercial banks is considered to be one of the vital factors affecting the success of commercial banks' activities. However, the level of trust in banks has decreased during last years and is quite low at present. Therefore, it is necessary to change the confidence level to higher. This scientific paper focuses on the ways of managing and changing business process to increase trust in banks through change management. To distinguish the factors of trust formation the qualitative research has been conducted. After summarizing the results of the survey seven factors of trust building we
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Wu, Hung-Che, Ching-Chan Cheng, and Ananda Sabil Hussein. "What drives experiential loyalty towards the banks? The case of Islamic banks in Indonesia." International Journal of Bank Marketing 37, no. 2 (2019): 595–620. http://dx.doi.org/10.1108/ijbm-04-2018-0101.

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PurposeThe purpose of this paper is to explore the structural relationship between experiential loyalty and its seven drivers – interaction quality, physical environment quality, outcome quality, affective quality, experiential quality, experiential trust and experiential satisfaction in the context of Islamic banks.Design/methodology/approachThe data used in this study were based on a convenience sample of 474 respondents from Jakarta, Bogor and Depok in Indonesia.FindingsInteraction quality, physical environment quality and outcome quality positively influence experiential quality, which in
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Rahmawati, Rahmawati, Nursinah Amrullah, and Andi Naila Quin Azisah Alisyahbana. "How do Customer Satisfaction and Trust Affect Customer Loyalty in Using Micro Bank Flagship Products?" Journal of Economics, Entrepreneurship, Management Business and Accounting 1, no. 3 (2023): 151–57. http://dx.doi.org/10.61255/jeemba.v1i3.164.

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This study aims to determine the effect of satisfaction and trust on customer loyalty in using the Bank's micro superior products. The research population is Bank customers in Makassar City who use micro superior products. The final sample obtained was 100 respondents. Data analysis used path analysis using Statistical SPSS 25. The results of data analysis show that the satisfaction variable has a significant effect on trust. The satisfaction variable has no positive and significant effect on loyalty. The trust variable has a positive and significant effect on loyalty. Then the analysis of sat
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Skvarciany, Viktorija, and Juris Iljins. "The role of change management in trust formation in commercial banks." Verslas: Teorija ir Praktika 16, no. 4 (2015): 373–78. http://dx.doi.org/10.3846/btp.2015.557.

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Trust in commercial banks is considered to be one of the vital factors affecting the success of commercial banks’ activities. However, the level of trust in banks has decreased during last years and is quite low at present. Therefore, it is necessary to change the confidence level to higher. This scientific paper focuses on the ways of managing and changing business process to increase trust in banks through change management. To distinguish the factors of trust formation the qualitative research has been conducted. After summarizing the results of the survey seven factors of trust building we
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Dewindaru, Dini, and Ermina Sari. "Can the characteristics of the sharia supervisory board increase the trust of sharia bank customers?" Journal of Islamic Accounting and Finance Research 4, no. 1 (2022): 67–96. http://dx.doi.org/10.21580/jiafr.2022.4.1.10686.

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Purpose - This study aims to examine in more detail the characteristics of SSB that will affect the level of trust of Islamic banking customers. The purpose of this study is to understand empirically the relationship between the characteristics of SSB and the trust of Islamic bank customers in Indonesia.Method - A quantitative approach with the panel data analysis method is used to analyze sample data from all Sharia commercial banks in Indonesia in the 2012-2019 period. The independent variable in this study consisted of 6 characteristics of SSB.Result - The results of the study show the fact
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Kiszka, Sabrina, and Jessica Hastenteufel. "Climate protection as an opportunity for banks to increase earnings and consumer trust." Managerial Economics 22, no. 1 (2021): 7–22. http://dx.doi.org/10.7494/manage.2021.22.1.7.

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Banks are currently facing numerous challenges. In addition to the ongoing cheap money policy of the European Central Bank, a regulated market environment and a rapidly progressive digitization, financial institutions are increasingly confronted with topics such as sustainability and climate protection. From the latter derive not only risks but also chances for banks. Sustainability risks can impact different risk categories such as market risks, credit risks, operational risks, and liquidity risks. Moreover, reputational risks can occur in this context. This is especially important as bank cu
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Mafabi, Muzamir M., Tumani Sanneh, and Sadaf Sharjeel. "What Are the Implications of Government's Right to Collect Information on Public Trust in Banks?" Bulletin of Business and Economics (BBE) 13, no. 2 (2024): 468–74. http://dx.doi.org/10.61506/01.00356.

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The study employs Ordered Logistic and Ordered Probit regression to examine trust in banks, influenced by demographic attributes, social characteristics, and attitudes. The study findings indicate that older people are more inclined to trust banks due to extended contact and experience. A negative and significant relationship exists between being married, income level, having children, and being female, with trust in banks. Married individuals and higher income earners face financial responsibilities and develop critical perspectives towards banks due to distrust. Parents, burdened by financia
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Bucher, Tobias. "Effects of Negative Interest Rates on Stability and Profitability of Commercial Banks." Accounting and Finance Research 13, no. 3 (2024): 9. http://dx.doi.org/10.5430/afr.v13n3p9.

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The article examines the impact of the European Central Bank's (ECB) negative interest rate policy (NIRP) on commercial banks in Europe. It traces the historical context of the policy back to the financial market and banking crises, which eroded trust among banks, leading to liquidity issues and economic downturns. To counteract this, the ECB introduced negative interest rates in 2014, aiming to stimulate the economy.The research question focuses on how NIRP affects banks' annual reports, particularly concerning total assets, credit and risk volumes, proprietary trading, profits, and stability
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Zyberi, I., and D. Luzo (Kllapi). "The Relationship Between Satisfaction, Trust and Loyalty in Electronic Banking." Finance: Theory and Practice 26, no. 2 (2022): 104–17. http://dx.doi.org/10.26794/2587-5671-2022-26-2-104-117.

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Nowadays, the increase of competition has made organizations constantly strive to increase their productivity and reduce their costs. The rapid growth of systems based on electronic technology led to a significant change in banking services. Information technology has made it possible for electronic channels to perform many banking services that were traditionally performed over the counter. Albanian banks are making efforts to provide high-quality products and services to satisfy their customers as well as to increase customers’ trust and loyalty to banks. The purpose of this study is based o
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Dissertations / Theses on the topic "Increase of trust in banks"

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Сафта, С. П. "Заощадження населення як джерело формування ресурсної бази банків України". Thesis, Одеський національний економічний університет, 2021. http://local.lib/diploma/Safta.pdf.

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Доступ до роботи тільки на території бібліотеки ОНЕУ, для переходу натисніть на посилання нижче<br>У роботі розкривається актуальність дослідження за обраним напрямом, ставиться проблема, мета і завдання дослідження, визначаються предмет та об'єкт дослідження. У кваліфікаційній роботі розглядаються концептуальні засади формування ресурсної бази банків, а саме: висвітлюється сутність та механізм трансформації заощаджень населення на депозитні вклади в комерційних банках. Проведено аналіз показників заощаджень населення та депозитів фізичних осіб. Проаналізовано поточний стан заощаджень населе
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Oliveira, Mário André Santos de. "Should central banks increase the inflation target?" Master's thesis, Instituto Superior de Economia e Gestão, 2016. http://hdl.handle.net/10400.5/13101.

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Mestrado em Economia Monetária e Financeira<br>Tipicamente os Bancos Centrais usam as taxas de juro para inverter os efeitos das crises económicas. No entanto, temos observado que se as taxas de juro nominais já estiverem muito próximo de zero, então a capacidade que estes têm de usar este mecanismo para estimular a actividade económica é reduzida. O principal objectivo desta dissertação é estudar se aumentando o nível médio de inflação, aumenta a capacidade do bancos centrais em inverter crises económicas. Especificamente, iremos estudar se a taxa de juro real diminui mais para valores médios
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Stjernberg, Anna. "Crime and Trust : Does an increase in reported crime rates negatively impact trust in Sweden?" Thesis, Uppsala universitet, Nationalekonomiska institutionen, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-388929.

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In this thesis I investigate if an increase in reported crimes has a negative effect on interpersonal trust and trust in the police force in Sweden. Using a linear fixed effects model, I look at reported crime on the county level over the past 30 years and try to isolate the effect of reported crime on trust. The significance of the results are sensitive to changes in the model specification, the coefficients are small, and even though the signs of the coefficients are in line with the hypothesis, it is difficult to draw firm conclusions from the data on how reported crime affects trust in Swe
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Singh, Lakhbir. "Trust me, I'm a banker : analysing the issue of trust between banks, media and customers." Thesis, University of Derby, 2017. http://hdl.handle.net/10545/621614.

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The aim of this research project is to investigate the hegemonic and posthegemonic arrangement regarding trust and power in order to establish whether the concept of 'trust' between banks, customers and the media is sustainable. This research challenges the notion that customers are losing 'trust' in banks by questioning the original existence of 'trust' and critically examining the components comprising what is seen as 'trust', as well as assessing the role played by the media in the process of building/destroying trust. What the literature shows is that despite there being a body of knowledg
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Rodrigues, Dinis Ribeiro Leocádio Geraldes. "Basel III: The impact of an increase in regulation in a recession framework." Master's thesis, NSBE - UNL, 2013. http://hdl.handle.net/10362/9848.

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A Work Project, presented as part of the requirements for the Award of a Masters Degree in Finance from the NOVA – School of Business and Economics<br>This work project aims to assess the impact of Basel III’s proposal in the Portuguese banking sector, a sector experiencing particularly difficult times in a distressed country. The industry is represented by its three largest quoted banking groups, two of them under government intervention. The impact is evaluated through the estimation of the banks’ capital ratios through Basel III’s expected implementation calendar, through the analysis of th
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Zachariat, Simone [Verfasser], and Gerhard [Akademischer Betreuer] Schewe. "Managing trust across levels - empirical propositions for banks / Simone Zachariat ; Betreuer: Gerhard Schewe." Münster : Universitäts- und Landesbibliothek Münster, 2019. http://d-nb.info/1176629352/34.

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Farag, Mohammed Morsy Naeem. "Architectural Enhancements to Increase Trust in Cyber-Physical Systems Containing Untrusted Software and Hardware." Diss., Virginia Tech, 2012. http://hdl.handle.net/10919/29084.

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Embedded electronics are widely employed in cyber-physical systems (CPSes), which tightly integrate and coordinate computational and physical elements. CPSes are extensively deployed in security-critical applications and nationwide infrastructure. Perimeter security approaches to preventing malware infiltration of CPSes are challenged by the complexity of modern embedded systems incorporating numerous heterogeneous and updatable components. Global supply chains and third-party hardware components, tools, and software limit the reach of design verification techniques and introduce security conc
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Dao, Cynthia Michel. "Visual web design elements – A tool to increase consumers trust in e-commerce websites." Thesis, Malmö universitet, Fakulteten för teknik och samhälle (TS), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-20893.

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E-commerce has become popular over the years with millions of people using this way of shopping. However e-commerce has also brought forth issues of fraud with consumers getting their identities stolen or being tricked into spending their money on products they don’t look the same in real life as on their mobile devices. There are current methods to try and prevent e- commerce fraud however the problem is still present. Consumers need to be able to identify credible websites. Studies have brought forward that there is a connection between the visuals of a website and it’s credibility. The purp
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Jiao, Feng. "Essays on Financial Development, Ownership Structure, and Banks’ Disclosure and Moral Hazard Activities: Social Trust Approach." Kent State University / OhioLINK, 2010. http://rave.ohiolink.edu/etdc/view?acc_num=kent1273455901.

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Brunander, Filip, Albin Folkesson, Henrik Hörnlund, et al. "Does Enhanced Usability Increase Trust? : A case study on a Swedish snus e-commerce application." Thesis, Linköpings universitet, Institutionen för datavetenskap, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-166381.

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The purpose of this study was to examine the importance of usability to enhance perceived consumer trust in a web application selling snus. This was done by answering the research question “Does usability affect Swedish snus consumers trust in snus e-commerce applications?”. The concept of trust is especially important in an e-commerce environment where consumers have to rely heavily on the seller to follow through on the transactions, and the web application is the main way of interacting with the seller. In order to do so, a web application, “Dosan”, was developed and tested to collect data
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Books on the topic "Increase of trust in banks"

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Zinkin, John. Rebuilding Trust in Banks. John Wiley & Sons Ltd, 2013. http://dx.doi.org/10.1002/9781118638309.

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Brandt, Jerry C. If you can't trust your banker who can you trust? AuthorHouse, 2008.

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1934-, Reaves Bill, Tetterton Beverly, and North Carolina Genealogical Society, eds. North Carolina Freedman's Savings & Trust Company records. North Carolina Genealogical Society, 1992.

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1951-, Fuchs Michael J., and World Bank, eds. Building trust: Developing the Russian financial sector. World Bank, 2002.

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Association, American Bankers. Trust administration: Self-study guide. American Bankers Association, 2002.

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Chalk, Sandra Kersten. Washington Trust: Two hundred years along the Pawcatuck. The Washington Trust Company, 2000.

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Fox, David W. The Northern Trust Company celebrating 100 years: 1889/1989. Newcomen Society of the United State, 1989.

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1931-, Fox David W. The Northern Trust Company celebrating 100 years: 1889/1989. Newcomen Society of the United States, 1989.

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Fox, David W. The Northern Trust Company: Celebrating 100 years, 1889-1989. Newcomen Society of the United State, 1989.

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Jannott, Paul F. Improving bank profits: How to decrease operating expenses and increase income. 2nd ed. Bankers Pub., Bank Administration Institute, 1988.

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Book chapters on the topic "Increase of trust in banks"

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Markham, Jerry W. "Money, Banks, and Trust Companies." In From Christopher Columbus to the Robber Baron. Routledge, 2022. http://dx.doi.org/10.4324/9781003247081-32.

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Black, Jasmine E., Chris Short, and Jenny Phelps. "Water with Integrated Local Delivery (WILD) for Transformative Change in Socio-Ecological Management." In Fostering Transformative Change for Sustainability in the Context of Socio-Ecological Production Landscapes and Seascapes (SEPLS). Springer Singapore, 2021. http://dx.doi.org/10.1007/978-981-33-6761-6_9.

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AbstractAn innovative approach towards transformative change through multi-stakeholder participation for socio-ecological practices—Integrated Local Delivery (ILD)—has been used to restore the water quality and biodiversity across a catchment in the Cotswolds, South West England. This was triggered by the need to improve the Ecological Status of water as a part of the European Union’s Water Framework Directive. On a landscape scale of roughly 25,000 hectares, multi-stakeholders collaborated through a bottom-up approach to carry out environmental restoration of the catchment.Over 3 years, an it
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Kregel, Jan A. "Financial Competition, Risk and Accountability: The Role of Trust Banks." In Financial Competition, Risk and Accountability. Palgrave Macmillan UK, 2001. http://dx.doi.org/10.1007/978-1-349-65236-5_5.

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Basov, Suren, and Ishaq Bhatti. "Business Loans, Trust, and Contract Restriction Faced by Islamic Banks." In Islamic Finance in the Light of Modern Economic Theory. Palgrave Macmillan UK, 2016. http://dx.doi.org/10.1057/978-1-137-28662-8_10.

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Jakobsson, Markus, and Moti Yung. "Applying anti-trust policies to increase trust in a versatile e-money system." In Financial Cryptography. Springer Berlin Heidelberg, 1997. http://dx.doi.org/10.1007/3-540-63594-7_80.

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Bell, Sarah, Jon Frost, Boris Hofmann, Damiano Sandri, and Hyun Song Shin. "Central Bank Capital and Trust in Money: Lessons from History for the Digital Age." In Contributions to Finance and Accounting. Springer Nature Switzerland, 2025. https://doi.org/10.1007/978-3-031-73549-3_2.

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Abstract Historically, central banks have at times operated successfully with negative equity. This indicates that a negative equity position of the central bank can be fully consistent with preserving trust in money. In addition, there is no evidence of any systematic relationship between the equity position of central banks and their ability to meet their monetary policy objectives. However, the case of the Bank of Amsterdam in the late 1700s, and the emerging market crises of the 1980s and 1990s, provide cautionary tales on the importance of fiscal backing in upholding trust in money. The p
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Robson, Julie, Samreen Ashraf, and Najat Abdullrahim. "Faith, Trust and Pixie Dust: A Comparative Study of Consumer Trust in Islamic Banks—A Structured Abstract." In Creating Marketing Magic and Innovative Future Marketing Trends. Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-45596-9_275.

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Goncharov, Igor, Zoltán Novotny-Farkas, and Carmine Pizzo. "Accounting Policies, Distribution Rules, and the Financial Performance of Central Banks." In Contributions to Finance and Accounting. Springer Nature Switzerland, 2025. https://doi.org/10.1007/978-3-031-73549-3_3.

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Abstract This paper provides comprehensive evidence on the financial performance of 148 central banks and its determinants over the period of 2010–2022. We observe a deterioration in central banks’ capital buffers (i.e., equity) and profitability over our sample period, with the year 2022 seeing the largest percentage of central banks reporting losses (40%). While this deterioration in financial performance reflects the outcome of economic factors such as inflation and increased balance sheet size, we show that central banks’ financial reporting choices and distribution rules also play a subst
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Giavazzi, Francesco, and Marco Battaglini. "Should We Trust Banks When They Sit On the Board of Directors?" In Financial and Monetary Policy Studies. Springer US, 1998. http://dx.doi.org/10.1007/978-1-4757-2633-6_8.

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Rifkin, Will, Nic Badullovich, Lisa Bailey, et al. "Messiness, Epistemic Asymmetry, and Reflexivity: Exploring Third-Order Communication in the Wild." In Science Communication and Trust. Springer Nature Singapore, 2025. https://doi.org/10.1007/978-981-96-1289-5_8.

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Abstract Current models for the work of science communicators are not always well suited to handling a complex array of different types of expertise and varied stakeholders engaged in wicked problems, such as grand challenges where technology and science are entangled with political, economic, cultural, environmental, and historical issues. When science communicators are called on to increase trust in science and scientific institutions in the eyes of diverse actors, useful insight comes from considering what Irwin (in Routledge Handbook of Public Communication of Science and Technology. Routl
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Conference papers on the topic "Increase of trust in banks"

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Adamyk, Bogdan, Vladlena Benson, Oksana Adamyk, Bożena Fraczek, and Anitha Chinnaswamy. "Barriers to Trust in AI: a Study of the Explainability Technologies Adoption in Banks." In 2024 14th International Conference on Advanced Computer Information Technologies (ACIT). IEEE, 2024. http://dx.doi.org/10.1109/acit62333.2024.10712606.

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Kirmaier, Lars, Susanne Bender, and Andreas Heyn. "In Zinc We Trust? - Zinc-Free Anti-Corrosive Pigments." In SSPC 2015 Greencoat. SSPC, 2015. https://doi.org/10.5006/s2015-00032.

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The use of suitable anti-corrosive pigments has a significant influence on the protective properties of formulations for metal substrates. The mode of action of an anti-corrosive pigment is attributed to the following factors: ○Increase in film strength○Prevention of rust creepage and underfilm corrosion at defect areas○General retardation of the corrosion process○Cathodic and/or anodic passivation of the metal surface
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Davis, Jeff. "Maintenance Coats: How to Increase Your Profitability." In Paint and Coatings Expo (PACE) 2007. SSPC, 2007. https://doi.org/10.5006/s2007-00020.

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Abstract Residential contractors who focus on becoming a service business can bring in ongoing revenue from existing customers through regularly scheduled maintenance coats. Every contractor should have a long-range system for tracking maintenance due dates, notifying customers and even set-up maintenance contracts to gain pre-approval of future work. By proactively contacting customers for maintenance, residential contractors are providing a valuable service while at the same time laying the groundwork for increased profitability. A contractor’s best customer is his current customer. Acquirin
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Chevereșan, Maria Ilinca, Mihai Valentin Stancu, Daniela Sarbu, Adrian Maizel, Romeo Soare, and Alina Bărbulescu. "Modeling the influence of the navigation depths increase upon riverbeds, banks, fairways, and dikes. A Case Study in the Black Sea." In 2024 10th International Conference on Control, Decision and Information Technologies (CoDIT). IEEE, 2024. http://dx.doi.org/10.1109/codit62066.2024.10708465.

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Barjaktarović, Miljana, and Jugoslav Aničić. "Specifics of artificial intelligence application in the banking industry." In Employment, Education and Entrepreneurship 2024. Faculty of Business Economics and Entrepreneurship, 2024. https://doi.org/10.5937/eee24044b.

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Increased use of artificial intelligence (AI) in banks has huge profit potential through the improvement, audit, and alignment of business processes, increased efficiency, and enhancement of customer experiences. It enables the automation of business processes, data entry, data processing, and verification, thus enhancing the operational efficiency of the bank and redirecting employees to more important tasks such as critical thinking and decision-making. The application of AI represents a key aspect of the development of the banking sector through the transformation of the value chain from th
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Ionaşcu, Alina, Corina Aurora Barbu, and Alexandra Popa. "Ethics in the Banking Sector." In 3rd International Conference Global Ethics -Key of Sustainability (GEKoS). Lumen Publishing House, 2023. http://dx.doi.org/10.18662/lumproc/gekos2022/11.

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Ethics or rather its lack in finances it is a very popular topic nowadays. Banks have an important role in the economy and must have a certain behaviour towards the society, therefore must follow the moral norms. Each banker has his set of values, which form the basis for judging what is "right". All the commercial banks have their own set of rules inspired by organizational culture and management, rules that follow the Banking Code of Ethics. During their activity, banks will seek to ensure a balance between the interests of customers, shareholders, investors and stakeholders. The paper discl
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Ciobu, Stela. "Improvement of bank rating prudential supervision in the Republic of Moldova through European Union best practices." In 26th International Scientific Conference “Competitiveness and Innovation in the Knowledge Economy". Academy of Economic Studies of Moldova, 2023. http://dx.doi.org/10.53486/cike2022.44.

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The main purpose of the rating is to increase the information transparency of the bank, to facilitate the arrangement of entities in the field of activity according to key success factors. The rating points assigned to the bank is identified with its competitive position in the banking system, which undoubtedly affects the image and trust of customers and investors. Therefore, assigning a specific rating to a bank affects its competitive position in the economy. The banking supervision function is aimed at ensuring the smooth functioning of the financial system based on a strong and competitiv
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Nikolovska Vrateovska, Dance, Keti Nikoloska, and Snezhana Mojsoska. "Household Savings in The Republic of North Macedonia - Seven Years Later." In 5th International Scientific Conference 2021. University of Maribor Press, 2021. http://dx.doi.org/10.18690/978-961-286-464-4.3.

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It has been scientifically proven that the process of financial market development involves strengthening of the financial system preceded by simple capital accumulation which in turn is closely related to the savings rate. The higher the level of financial development, the greater the financial intermediation and the economic growth. Financial development reduces inequality and poverty by super-proportionately accelerating the growth of emerging countries and implying a reduction of inequality in the world. This paper expands the time frame of the analysis in the research conducted in 2012 of
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Trenevska Blagoeva, Kalina, Marina Mijoska Belsoska, and Marija Trpkova-Nestorovska. "MOBILE BANKING ADOPTION ANALYSIS IN NORTH MACEDONIA USING TAM." In Economic and Business Trends Shaping the Future. Ss Cyril and Methodius University, Faculty of Economics-Skopje, 2020. http://dx.doi.org/10.47063/ebtsf.2020.0023.

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Followed by the mobile technology development and high rate of mobile internet usage worldwide, mobile banking has become prominent technological innovation in the banking sector giving a competitive edge over traditional banking. Smartphones and mobile technologies are becoming increasingly available and affordable in North Macedonia in recent years, and many banks are providing banking services to customers via smartphones. The adoption of mobile banking in the country has not reached its full potential yet and has been at its early stage of adoption. However, not many studies investigate de
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Idzik, Marcin. "Causative Structure of the Public Trust in the Banks." In Hradec Economic Days 2018, edited by Petra Maresova, Pavel Jedlicka, and Ivan Soukal. University of Hradec Kralove, 2018. http://dx.doi.org/10.36689/uhk/hed/2018-01-033.

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Reports on the topic "Increase of trust in banks"

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Keefer, Philip, and Carlos Scartascini, eds. Trust: The Key to Social Cohesion and Growth in Latin America and the Caribbean (Executive Summary). Inter-American Development Bank, 2022. http://dx.doi.org/10.18235/0003911.

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Trust is the most pressing and yet least discussed problem confronting Latin America and the Caribbean. Whether in others, in government, or in firms, trust is lower in the region than anywhere else in the world. The economic and political consequences of mistrust ripple through society. It suppresses growth and innovation: investment, entrepreneurship, and employment all flourish when firms and government, workers and employers, banks and borrowers, and consumers and producers trust each other. Trust inside private and public sector organizations is essential for collaboration and innovation.
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Martínez, Claudia. Research Insights: Does the Method of Delivery Matter for Cash Transfers? Inter-American Development Bank, 2023. http://dx.doi.org/10.18235/0005335.

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Offering conditional cash transfer (CCT) recipients the option of receiving cash transfers in bank accounts, rather than in cash, does not significantly impact total savings or other long-term outcomes such as assets and trust. However, those with no previous balances experience a significant increase in their savings and transactional account balances after receiving the grants. This evidence suggests that transferring subsidies to bank accounts can be an effective means of incentivizing savings for people with no prior formal savings.
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Banerjee, Abhijit, Claudia Martínez, and Esteban Puentes. The Impact of Subsidy Delivery Method on Savings Behavior: Experimental Evidence. Inter-American Development Bank, 2023. http://dx.doi.org/10.18235/0005259.

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We examine the impact of offering conditional cash transfer (CCT) beneficiaries the choice to receive cash transfers in bank accounts instead of cash. We investigate the effects on savings behavior and downstream outcomes such as assets and trust. We find, on average, no significant impact on overall savings or downstream outcomes. However, among individuals with nonpositive balances prior to the offering, we observe an increase in balances in savings accounts and in the transactional accounts in which the subsidies were initially deposited. These findings underscore the potential of using ban
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Soramäki, Kimmo, and Florian Loecker. Preserving Data Sovereignty in National Fraud Portals- a Distributed Data Architecture. FNA, 2024. https://doi.org/10.69701/dhmk3850.

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As a result of the widespread increase in consumer fraud and scams, several countries are looking to establish or strengthen cross-bank, cross-platform, and cross-industry utilities to counter fraud and scams on the national level and to augment traditional efforts at individual financial institutions1. However, questions quickly arise about how data on consumers and their payments can and should be shared across institutions. Some data sharing across Financial Institutions (FIs) is crucial for fighting consumer fraud and scams as it enables organizations to track fraudulent funds across the p
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Boyson, Nicole, Rüdiger Fahlenbrach, and René Stulz. Why Do Banks Practice Regulatory Arbitrage? Evidence from Usage of Trust Preferred Securities. National Bureau of Economic Research, 2014. http://dx.doi.org/10.3386/w19984.

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Kavalsky, Basil, Jose Ignacio Sembler, Monika Huppi, and Diether Beuermann. IDB-9: Knowledge Products. Inter-American Development Bank, 2013. http://dx.doi.org/10.18235/0010524.

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The Inter-American Development Bank (IDB) has a diverse set of knowledge products: economic and sector work, knowledge products associated with loans, and a variety of non-reimbursable technical cooperation products (TCs) funded by either income from ordinary capital or donor trust funds. With growing emphasis on IDB's capacity to make effective non-financial contributions to its borrowers, there has been substantial focus on how to increase the development impact of TCs. This involves balancing client demand and the institution's own view of country and regional priorities. IDB has struggled
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Amrute, Sareeta, Robyn Caplan, Siera Dissmore, et al. Trust Issues: an Anthology. Data & Society Research Institute, 2025. https://doi.org/10.69985/ncyo6566.

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Public discussions of trust often frame it as a social good that can simply exist, increase, or deplete. But as institutions built to protect public health, education, and dignity rupture — and networks and social relationships fray — it is clear that trust is complicated, and that it is deeply relational. Meanwhile, the stakes of the relationship between trust and technology whittle to a sharper point with every passing day. The essays in this anthology collectively reframe the question of trust and technology away from whether a particular technology is trustworthy and toward how trust refra
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Ardanaz, Martín, Susana Otálvaro-Ramírez, and Carlos Scartascini. Research Insights: Does Citizen Participation in Budget Allocation Increase Trust in Government? Inter-American Development Bank, 2024. http://dx.doi.org/10.18235/0013028.

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Providing detailed information about citizen involvement and budget allocation has a positive effect on citizen opinion regarding the actions of local government and on trust in politicians. Citizen participation in and dissemination of such programs can improve budget allocation both directly and through their impact on trust. Since participation in these programs is low and self-selection may occur, their impact may be limited without informational campaigns.
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Gelain, Paolo, Marco Lorusso, and Saeed Zaman. Oil Price Fluctuations and US Banks. Federal Reserve Bank of Cleveland, 2024. http://dx.doi.org/10.26509/frbc-wp-202411.

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We document a sizable effect of oil price fluctuations on US banking variables by estimating an SVAR with sign restrictions as in Baumeister and Hamilton (2019). We find that oil market shocks that lead to a contraction in world economic activity unambiguously lower the amount of bank credit to the US economy, tend to decrease US banks' net worth, and tend to increase the US credit spread. The effects can be strong and long-lasting, or more modest and short-lived, depending on the source of the oil price fluctuations. The effects are stronger for smaller and lower leveraged banks.
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Duckworth, Mark, and Michelle O'Toole. Removing Barriers to Trust Building: Proposals to Rebuild Trust Between Governments and Communities. Centre for Resilient and Inclusive Societies, 2025. https://doi.org/10.56311/mzol9434.

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Trust is the glue that holds society together. The decline of trust in government and the institutions of civil society is one of the gravest issues facing Australia today. The decline of trust in civil society is linked to the rise of a widespread sense of grievance. One reason that this is so serious is that a feeling of grievance is one of the things that fuels extremism. Governments cannot ignore this crisis. However, there are some actions they can take. As this report shows, trust is built—or broken—through behaviour. To meet today’s challenges, we need practical, sustained efforts to em
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