Relevant bibliographies by topics / Indian service sector organizations

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Indian service sector organizations'

Author: Grafiati
Published: 6 September 2023
Last updated: 31 July 2025

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Journal articles on the topic "Indian service sector organizations"

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Azuma, I., and P. Kannadas. "A Study on Role Stress among the Executives in Information Technology with Special Reference to Bangalore City." Shanlax International Journal of Management 7, no. 3 (2020): 38–43. http://dx.doi.org/10.34293/management.v7i3.1143.

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Over the last few decades, Indian Organizations had never bothered about the issues related to human behavior. But, presently, organizational behavior has become a separate field of study, and the Indian organizations have also started thinking about the pattern of Multi-National Corporations, which are successfully running their business in India. Stress is the way human beings react both physically and mentally to changes, events, and situations in their lives. This change has occurred in terms of science and technology, industrial growth, urbanization, modernization, and automation, on the
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Sinha, Mala, and Perveen Bhatia. "Strategic corporate communication and impact in Indian service sector." Corporate Communications: An International Journal 21, no. 1 (2016): 120–40. http://dx.doi.org/10.1108/ccij-05-2015-0028.

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Purpose – The purpose of this paper is to examine the nature of strategic corporate communication (SCC) activities and its impact in Indian service sector organizations. Design/methodology/approach – A descriptive research design was used with data obtained from 227 executives from service sector organizations. A research instrument was constructed and measures of SCC and its impact were derived through factor analysis. Findings – Multiple regression analysis led to formulation of new relationships among the variables (messages, medium and stakeholders) involved in SCC and its impact. For exam
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Dr. Jayant Kishor Purohit, Pratish Rawat, Dr Yashpal,. "An Opinion of Indian Manufacturing and Service Sector for Adopting Industry 4.0: A Survey." Turkish Journal of Computer and Mathematics Education (TURCOMAT) 12, no. 6 (2021): 2370–79. http://dx.doi.org/10.17762/turcomat.v12i6.5400.

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Industry 4.0(I4.0) a German project can influence whole industrial and business system by digital transformation of product design, smart manufacturing and delivered to consumer. Industry 4.0(I4.0) project combines the physical world and digital world together through cyber physical systems and helps SMEs in enhancing production processes and increase productivity through emerging technologies such as Internet of Things and Services, Machine learning, Virtual Reality, cloud computing, business analytics etc. However, adoption and implementation of Industry 4.0 project is not an easy task due t
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Agariya, Arun Kumar, and Deepali Singh. "CRM Index Development and Validation in Indian Banking Sector." International Journal of Customer Relationship Marketing and Management 3, no. 2 (2012): 10–32. http://dx.doi.org/10.4018/jcrmm.2012040102.

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This study caters to developing a reliable and valid CRM (customer relationship management) index specifically catering to Indian banking sector. An exhaustive review of literature on CRM was followed by depth interview and questionnaire survey of customers of different banking organizations all across India. Exploratory factor analysis was followed by confirmatory factor analysis which was presented in three forms: the single factor model, covariance model, and the structural model. The covariance model shows CRM in Indian banking sector as a multidimensional construct comprising of factors,
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Krishnan, Archana. "Implementation of quality initiatives in Indian public and private sector organizations." International Journal of Quality & Reliability Management 33, no. 2 (2016): 246–66. http://dx.doi.org/10.1108/ijqrm-06-2013-0097.

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Purpose – The purpose of this paper is to analyse and compare the implementation of quality initiatives in banking, insurance and tele-communication industry under public and private sectors in India. Design/methodology/approach – The study comprised of a descriptive research with a cross-sectional design. Preliminary interviews and extensive literature review was done to identify the quality initiatives to be considered for the study. Data were gathered through a questionnaire comprising of items on a five-point Likert’s scale. Descriptive statistics such as mean and standard deviations and i
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Dhayanidhi, G., and Dr E. Brindha Devi. "An Examination of Consumer Knowledge and Satisfaction with Private Sector Bank's E-Banking Services in Chennai." Indian Journal of Information Sources and Services 14, no. 3 (2024): 226–31. http://dx.doi.org/10.51983/ijiss-2024.14.3.29.

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The private banking sector and its performance are significant in the financial system. The current state of the Indian banking sector is robust and highly competitive. Modern consumers exhibit a high receptiveness toward various e-banking services and organizations. Service quality is an essential and dynamic strategy for ensuring client satisfaction. It occupies a pivotal role in ensuring consumer satisfaction. Private banking sectors significantly enhance client satisfaction by providing outstanding services. In the banking industry, service quality has emerged as a critical determinant of
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Ashraf, Imam. "Customer Relationship Management in Indian Life Insurance Sector." Pacific Business Review January-March 2011 (March 30, 2011): 76–81. https://doi.org/10.5281/zenodo.6421545.

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Customer relationship management is an old concept. It's all about how you treat your customer after the sale. Businesses that handle well succeed referrals and repeat sales are the lifeblood of business. They are also a direct result of effective customer relationship management. Financial Services industry is part of an economy & successful operation of the industry sets impetus for other industries and development of an economy. This article focuses related to customer relationship building especially for retail investors from life insurance sector and its management in general, bas
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Sen, Loknath, Arya Kumar, and Saroj Kanta Biswal. "An Inferential Response of Organizational Culture upon Human Capital Development: A Justification on the Healthcare Service Sector." Folia Oeconomica Stetinensia 23, no. 1 (2023): 208–27. http://dx.doi.org/10.2478/foli-2023-0011.

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Abstract Research background Many studies have declared the influence of organizational culture on the performance of employees, however little attention was given to the correlation of organizational culture and human capital development in the healthcare sector in the Indian context. Purpose The current study intends to elucidate the effects that organizational culture has on the development of Human Capital for various healthcare service sector organizations in Odisha. Research methodology A total of 300 responses were gleaned from various employees employed in different healthcare service
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Zine, Pankaj U., Makarand S. Kulkarni, Arun K. Ray, and Rakesh Chawla. "A conceptual framework for product service system design for machine tools." Benchmarking: An International Journal 23, no. 5 (2016): 1227–48. http://dx.doi.org/10.1108/bij-12-2014-0116.

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Purpose – The purpose of this paper is to propose a conceptual framework for product service system (PSS) design for machine tools and discuss the PSS implementation issues focusing on the Indian machine tool business sector. Design/methodology/approach – The paper opted for an exploratory survey conducted in the Indian machine tool sector including 39 in-depth interviews with employees of different organizations representing middle and senior management having decision-making authority. It also involves proposing a framework to address the stakeholder’s requirements for services that offers f
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V, Jayavarshni. "Role of Artificial Intelligence (Ai) and Machine Learning (Ml) in Financial Decision-Making." Shanlax International Journal of Management 11, S1-Mar (2024): 16–20. http://dx.doi.org/10.34293/management.v11is1-mar.8053.

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In the banking business, the use of artificial intelligence (AI) algorithms to detect fraud, automate trading activities, manage portfolios, and provide customer service has increased significantly in recent years. Artificial intelligence (AI) uses statistical modeling to create predictions. Managing relationships and providing investors with financial advisory services. The inherent capacity of AI to quickly analyze several data sets and create different business scenarios to aid in decision-making can enhance an organization’s financial performance without explicitly programming for predicte
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Dissertations / Theses on the topic "Indian service sector organizations"

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Kutz, Matthew T. "Toward improving performance measurement in public sector organizations." Diss., Rolla, Mo. : University of Missouri-Rolla, 2007. http://scholarsmine.mst.edu/thesis/pdf/Kutz_09007dcc8054f447.pdf.

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Thesis (M.S.)--University of Missouri--Rolla, 2007.<br>Vita. The entire thesis text is included in file. Title from title screen of thesis/dissertation PDF file (viewed August 5, 2008) Includes bibliographical references (p. 86-89).
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Bhandani, Abhay kumar. "Select study of mobile service adoption in Indian telecom sector." Thesis, IIT Delhi, 2016. http://localhost:8080/iit/handle/2074/7071.

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Ng, On-ling Connie. "The changing relationship between government and social service NGOs." Click to view the E-thesis via HKUTO, 2008. http://sunzi.lib.hku.hk/hkuto/record/B41012963.

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Singh, Bharati. "The internationalisation of emerging market firms : a study of the Indian service sector." Thesis, University of York, 2017. http://etheses.whiterose.ac.uk/19148/.

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This study investigates the motives for and favoured investment modes of internationalisation of Indian services sector firms. Further, this study examines capabilities and resources and how companies deploy these in international markets. This entails understanding how the companies adapt to host markets and the mechanisms which trigger dynamic capability adoption. Finally, this study analyses the effects of the external market on their internationalisation motives. This study’s relevance is significant given increasing investments from emerging and transition economies, which form a third of
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Mui, Tat-ming. "The corporate governance of NGOs in social welfare sector in Hong Kong after 2000." Click to view the E-thesis via HKUTO, 2007. http://sunzi.lib.hku.hk/hkuto/record/B38637054.

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Caseley, Jonathan. "Bringing citizens back in : public sector reform, service delivery performance and accountability in an Indian state." Thesis, University of Sussex, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.398355.

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Brown, Kenneth. "A study of the impact of information systems implementation on care service organizations in the public sector." Thesis, Loughborough University, 2009. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.539437.

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伍安玲 and On-ling Connie Ng. "The changing relationship between government and social service NGOs." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2008. http://hub.hku.hk/bib/B41012963.

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Moores, Margaret Eveline. "The local state and voluntary sector in transition, municipal reorganization and the future of community-service nonprofit organizations." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2000. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape4/PQDD_0005/MQ45289.pdf.

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Jönsson, Sandra. "Client work, job satisfaction and work environment aspects in human service organizations /." Lund : Stockholm : Department of Psychology, Lund University ; Arbetslivsinstitutet, 2005. http://www.arbetslivsinstitutet.se/pdf/20051202_SandraJonsson.pdf.

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Books on the topic "Indian service sector organizations"

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Nita, Mukherjee, and Ambuja Cement Foundation, eds. The story of an NGO network: Kutch Nav Nirman Abhiyan. Ambuja Cement foundation, 2003.

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Clayton, Andrew. Civil society organizations and service provision. UNRISD, 2000.

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Bútora, Martin. Nonprofit sector and volunteering in Slovakia. Slovak Academic Information Agency, Service Center for the Third Sector, FOCUS-Center for Social and Market Analysis, 1995.

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Romeu, Anna Mata. Bastint ciutadans: Les entitats del "tercer sector" a Lleida. Edicions de la Universitat de Lleida, 2006.

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Thakur, Sushila. Two decades of Indian banking: The service sector scenario. Chanakya Publications, 1990.

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G, Raghuram. How can Indian Railways service the steel sector better? Indian Institute of Management, 2009.

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G, Raghuram. How can Indian Railways service the steel sector better? Indian Institute of Management, 2009.

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Moreno, Antonia Sajardo. El sector no lucrativo en el ámbito de los servicios sociales de la Comunidad Valenciana. CIRIEC-ESPAÑA, 1998.

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Farquhar, Carolyn R. Building success together: Innovative labour-management partnerships in public sector organizations. Conference Board of Canada, 1996.

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Plumptre, Timothy W. From policy to performance: Implementing service quality improvements in public sector organizations. Canadian Centre for Management Development, 1993.

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Book chapters on the topic "Indian service sector organizations"

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Musunuri, Durgamohan. "Is Work–Life Balance A Significant Factor in Selecting A Profession? A Study of Women Working in the Education Sector in India." In Employees and Employers in Service Organizations. Apple Academic Press, 2017. http://dx.doi.org/10.1201/9781315365855-11.

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Venumuddala, Vinay Reddy, and Rajalaxmi Kamath. "Emerging technology work in an Indian IT services organization." In Emerging Technologies and the Indian IT Sector. Chapman and Hall/CRC, 2023. http://dx.doi.org/10.1201/9781003324355-3.

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Pradhan, Rabindra Kumar, and Lalatendu Kesari Jena. "Workplace Spirituality and Employee Engagement: A Study of the Indian Service Industry." In Employees and Employers in Service Organizations. Apple Academic Press, 2017. http://dx.doi.org/10.1201/9781315365855-10.

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Chanda, Rupa, Garima Chaklader, and Sudeshna Ghosh. "Service Sector Dynamics and Role in the Indian Economy." In India Studies in Business and Economics. Springer Nature Singapore, 2025. https://doi.org/10.1007/978-981-97-8054-9_9.

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Samuelsson, Peter, Lars Witell, Patrik Gottfridsson, and Mattias Elg. "Service Innovation in Healthcare: Service Today Versus Service Tomorrow." In Future of Business and Finance. Springer Nature Switzerland, 2025. https://doi.org/10.1007/978-3-031-76560-5_13.

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Abstract The growing cost of healthcare services, together with increasing demand, is a major concern for the healthcare sector. Innovation, particularly service innovation, has been put forward as a top priority to address the major challenges of healthcare. But how should a healthcare organization balance the needs of tomorrow through service innovation with the needs of today through high-quality care on a daily basis. What development practices and innovation types need to be implemented to deliver high-quality care, now and in the future? Through combining (a) how to work on service innov
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Austen, Agata, and Katarzyna Piwowar-Sulej. "Impact of job (in)security on work–life balance among service sector employees." In Social Impact, Organizations and Society. Routledge, 2024. http://dx.doi.org/10.4324/9781003480952-8.

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Narain, Uma, and R. K. Pattnaik. "Impact Analysis of Demonetization on Service Sector: An Indian Experience." In Advances in Intelligent Systems and Computing. Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-60011-6_18.

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Crowhurst, Isabel, Susan Dewey, and Chimaraoke Izugbara. "Sex for sale and service provision in Africa, the Americas, and Europe." In Third Sector Organizations in Sex Work and Prostitution. Routledge, 2021. http://dx.doi.org/10.4324/9781351133753-2.

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Yanagisawa, Haruka, Tsukasa Mizushima, and Gaynor Sekimori. "The Growth of the Service Sector and Socio-Economic Changes in Rural Society." In Indian Economic Growth in Historical Perspective. Routledge, 2022. http://dx.doi.org/10.4324/9781003341550-12.

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Gupta, Richa, and Arti Bakhshi. "Workplace Bullying and Organizational Well-Being: A Moderated Mediation Model of Psychological Capital and Burnout in Human Services Sector of India." In Indian Perspectives on Workplace Bullying. Springer Singapore, 2018. http://dx.doi.org/10.1007/978-981-13-1017-1_5.

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Conference papers on the topic "Indian service sector organizations"

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Cizikiene, Janina. "THE INFLUENCE OF VOLUNTEERING ON THE INNOVATIVENESS OF ORGANIZATIONS PROVIDING SOCIAL SERVICES." In 11th SWS International Scientific Conferences on SOCIAL SCIENCES - ISCSS 2024. SGEM WORLD SCIENCE, 2024. https://doi.org/10.35603/sws.iscss.2024/s07/48.

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The article aims to identify and evaluate the impact of volunteering on the innovativeness of organizations providing social services (OPSS). The activities of these organizations depend on the political, cultural, and social factors of the country, as well as the changes brought by globalization. Thus, there is an ongoing discussion on how to better organize the activities of these institutions while providing social services. It is essential to apply innovative methods appropriately, considering the specificity of the services and the characteristics of the service recipients. Therefore, the
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Selvaraj, P. A., M. Jagadeesan, Jayashree B, Keerthana M, and Angunathan K. "Critical Factors Influencing the Adoption of Cloud Computing in Indian Private Sector Organizations." In 2021 6th International Conference on Inventive Computation Technologies (ICICT). IEEE, 2021. http://dx.doi.org/10.1109/icict50816.2021.9358558.

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Gloet, Marianne, and Danny Samson. "Knowledge Management and Innovation Performance in Australian Service Sector Organizations." In 2012 45th Hawaii International Conference on System Sciences (HICSS). IEEE, 2012. http://dx.doi.org/10.1109/hicss.2012.402.

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"An Empirical Analysis of Quality of Work Life of Employees in Indian Private Sector Organizations." In International Conference on Trends in Economics, Humanities and Management. International Centre of Economics, Humanities and Management, 2015. http://dx.doi.org/10.15242/icehm.ed0315032.

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Mabiala, Gilbert. "Sociо-Economic And Technological Models For Increasing Efficiency Of Service Sector Organizations". У International Scientific Conference. European Publisher, 2022. http://dx.doi.org/10.15405/epsbs.2022.08.52.

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Benavides-Flores, Karina María, Erika Alexandra Melgar-Tomas, and Martín Collao-Díaz. "Service Model Based on Lean Service and TQM to Reduce Returns in SME from the Mass Consumption Sector." In 3rd Indian International Conference on Industrial Engineering and Operations Management. IEOM Society International, 2023. http://dx.doi.org/10.46254/in03.20230042.

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Kauffmann, Aline, Jocelise Jacques, and Fabio Da Silva. "Design and 3D Technologies in the Humanitarian Sector." In ServDes.2023 Entanglements & Flows Conference: Service Encounters and Meanings Proceedings, 11-14th July 2023, Rio de Janeiro, Brazil. Linköping University Electronic Press, 2023. http://dx.doi.org/10.3384/ecp203074.

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Every year, thousands of people are affected by the expansion of disasters caused by climate change. These disasters trigger situations that demand assistance. The responses, through organizations that operate in the context of humanitarian aid, are complex to be put into effect due to problems of physical, material, and emotional structure. Design and its various approaches can help in the elaboration of solutions that improve the service provided by those organizations, both through the mastery of techniques for the quick production of concrete objects and in the structuring of projects to m
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Malikova, Olga. "FINANCIAL REPORTING OF THE ORGANIZATIONS IN NOT-FOR-PROFIT SERVICE SECTOR IN THE CZECH REPUBLIC." In 4th International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM2017. Stef92 Technology, 2017. http://dx.doi.org/10.5593/sgemsocial2017/13/s03.037.

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HWANG, Yuan-shie, and Li-hsin CHUANG. "Strategies for Activating Public-Private Partnerships of Social Service Provision of Indigenous Regions in Taiwan." In Current Trends in Public Sector Research. Masaryk University Press, 2020. http://dx.doi.org/10.5817/cz.muni.p210-9646-2020-5.

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Compared with the mainstream society, the distinctively geographical, social and cultural environment of Taiwan's indigenous regions has caused many difficulties in social service provision. The model of public-private partnerships (PPPs) has been regarded as a main strategy to alleviate the difficulties. By adopting the qualitative research method and collecting data through individual in-depth interview (18 peoples) and focus group (2 groups with 11 peoples), this study aims to explore the operation and interaction of public sectors, non-profit organizations and grassroots groups in the indi
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Kuru, Dindi. "Braving Uncertainty in the Quest for a Cure: Cancer Care Access During the COVID-19 National Lockdown." In 4th International Conference on Public Health and Well-being. iConferences (Pvt) Ltd, 2023. http://dx.doi.org/10.32789/publichealth.2022.1012.

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This paper examines cancer care access during the nationwide lockdown due to COVID-19 in two states of India’s northeast. A semi-structured interview was conducted by purposive sampling of fifteen participants with cancers of the oral, lungs, stomach, breast and cervix, six key informant oncologists and four Non-Governmental Organizations (NGOs) facilitating cancer services. Ethical clearances were received from the study institutes. The data was coded and transcribed verbatim on emerging themes. The emerging themes were treatment delay, financial constraint, alternative medicine and bridging
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Reports on the topic "Indian service sector organizations"

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Chauhan, Priyanshi, and Ria Sinha. Bridging Perspectives: Innovative Finance Insights from India. Indian School Of Development Management, 2023. http://dx.doi.org/10.58178/2309.1026.

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This case study engages with the journey of Dhwani Rural Information Systems, a social enterprise that traces its earliest origins back to 2012. Founded by the duo of Sunandan Madan and Swapnil Aggarwal – engineers by training who met while studying for a postgraduate course at the Institute of Rural Management Anand (IRMA) – Dhwani since its inception has been trying to help a range of social sector organizations effectively integrate technology without disrupting the core ways in which these organizations work. Notably, it has been amongst one of the early enterprises in the sector which has
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Priyamvada, Preeta, Shantanu Menon, and Kushagra Merchant. Atma: Education , Inclusion and Acceleration. Indian School Of Development Management, 2023. http://dx.doi.org/10.58178/2306.1024.

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Since its inception in 2007, Atma, an “accelerator” for education NGOs in India, has been providing strategic consulting and capacity building services to non-profits and voluntary organizations in the education sector. This case study traces the journey of Atma, the core strengths of this organization and the support it has provided to the ecosystem of education NGOs in India. Atma has a team of young and qualified professionals, most of whom have made a shift from their corporate careers to the development sector. The case explores this trend and attempts to understand the motivation behind
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Ferry, Kam. Compensation Benchmarking in the Indian Social Sector Report. Indian School Of Development Management, 2022. http://dx.doi.org/10.58178/2209.1006.

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This report presents the key findings from the study on compensation benchmarking in the Indian social sector. Drawing from a sample of 75 Indian social purpose organizations(SPOs), it provides an insight into the existing compensation practices across a typology of roles and SPOs. It also presents the status of social sector compensation as compared to the general industry compensation.
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Ferry, Korn. Personnel Perception of Talent Management in the Indian Social Sector Report. Indian School Of Development Management, 2022. http://dx.doi.org/10.58178/2209.1010.

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Drawing from a study with 92 social sector personnel, this report documents the perception of personnel towards their organizations as well as the social sector at large. It presents a holistic understanding of the perception of employees about their sense of affiliation; compensation and benefits received; and work structure in their organizations.
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Idris, Iffat. Service Delivery Modalities in Protracted FCV Settings. Institute of Development Studies, 2025. https://doi.org/10.19088/k4dd.2025.003.

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This review looks at modalities to deliver services in five sectors in fragile, conflict-affected and vulnerable (FCV) settings. The common challenge is how to bring about rapid delivery to meet pressing needs, without (further) undermining state systems. Modalities used were found to vary somewhat across the five sectors, e.g. some relying more on community participation, others on the private sector. However, in all five sectors a common focus in interventions considered to be effective was on: engaging local communities; working with community-based organizations; using public-private partn
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Siddiquee, Dr Noore Alam. Recent Trends in Performance Management Systems in the Public Sector in Asia. Asian Productivity Organization, 2024. http://dx.doi.org/10.61145/wtiu1677.

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Public-sector organizations in APO member economies are under pressure to enhance service quality while maintaining accountability, transparency, and productivity. Good governance and new public management have spurred reforms to improve performance, focusing on measurable outcomes at all levels. However, low targets and distorted outcomes can undermine the goals, and so 360-degree feedback systems are crucial for good governance, resource efficiency, and better public services, despite their operational challenges. The report highlights trends, challenges, and the need for continuous adaptati
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Rao, Menaka, Shantanu Menon, and Kushagra Merchant. Dhwani Rural Information Systems: Bridgnig the Technological divide. Indian School Of Development Management, 2023. http://dx.doi.org/10.58178/2306.1025.

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This case study engages with the journey of Dhwani Rural Information Systems, a social enterprise that traces its earliest origins back to 2012. Founded by the duo of Sunandan Madan and Swapnil Aggarwal – engineers by training who met while studying for a postgraduate course at the Institute of Rural Management Anand (IRMA) – Dhwani since its inception has been trying to help a range of social sector organizations effectively integrate technology without disrupting the core ways in which these organizations work. Notably, it has been amongst one of the early enterprises in the sector which has
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Serafica, Ramonette, and Queen Cel Oren. A Snapshot of Innovation in the Philippine Services Sector. Philippine Institute for Development Studies, 2024. http://dx.doi.org/10.62986/dp2024.14.

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The Philippine Development Plan 2023–2028 recognizes innovation as one of the drivers of growth in the services sector, creating a strategic framework to reinvigorate the sector and strengthen creativity and innovation. To help formulate the appropriate strategies and policies, this paper examines the evidence on innovation in service industries using the 2021 Survey of Innovation Activities of Establishments, which provided broader sector coverage. The survey was conducted during the pandemic when firms had to pivot to new modes of service delivery to survive. It gives a more nuanced profile
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Raghunathan, Adithya. The Economic Advantage of Wireless Infrastructure for Development. Inter-American Development Bank, 2005. http://dx.doi.org/10.18235/0009214.

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This paper explores wireless Internet infrastructure and associated costs in health, education, government, and commercial applications. It analyzes the cost-effectiveness of wireless provision of access and services in underserved (especially rural) areas, examining applications around the world. Current private sector activity in Latin America and the Caribbean is presented along with government and international development organizations efforts to promote wireless technologies in development projects. Attention is given to the policy barriers preventing the private sector from developing t
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10

Bassi, Marina. What Do You Think of the IDB?: Conclusions from an Opinion Survey of Latin American Leaders about Multilateral Organizations. Inter-American Development Bank, 2007. http://dx.doi.org/10.18235/0010879.

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This document analyzes the results of a Web-based survey conducted by the Research Department to assess how the IDB is viewed by political and corporate leaders in the region. The questionnaire included 31 questions that compared the IDB to the IMF, World Bank, CAF, BCIE and CDB. The sample includes the responses of 336 representatives from the 26 Latin American and Caribbean IDB member countries. In general, the IDB has a better image than the other multilateral organizations in understanding development problems and contributing to their solutions. Its main comparative advantage is in the de
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