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1

Earl, Anna, and C. Michael Hall. Institutional Theory in Tourism and Hospitality. Routledge, 2021. http://dx.doi.org/10.4324/9781003051206.

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2

Mozhaeva, Nina, Mariya Kamshechko, Yuriy Putrik, and Elena Il'ina. The hospitality industry. Workshop. INFRA-M Academic Publishing LLC., 2022. http://dx.doi.org/10.12737/1451839.

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One of the directions of the hospitality industry - hotel activity — is considered in the educational and methodological manual.
 The tasks are designed to conduct practical and seminar classes with students of all forms of education.
 Complies with the federal state educational standards of higher education of the latest generation.
 It is intended for students of higher educational institutions studying in the areas of training "Hotel business", "Service", "Tourism" (bachelor's degree). It can also be used by college students, students of centers and institutes of additional p
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3

Shalaeva, Natal'ya. Coordination of the work of services of tourism and hospitality enterprises. INFRA-M Academic Publishing LLC., 2025. https://doi.org/10.12737/2181454.

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The textbook discusses the theoretical, practical and methodological foundations of coordinating the work of services of tourism and hospitality enterprises. The relevance and importance of coordinating the work of tourism and hospitality services in the processes of managing the activities of tourism industry enterprises is revealed. It was created to master the interdisciplinary course "Coordination of the work of services of tourism and hospitality enterprises", which is part of the professional module PM.01 "Organization and control of the current activities of services of tourism and hosp
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4

Shitov, Viktor. The art of hospitality. INFRA-M Academic Publishing LLC., 2021. http://dx.doi.org/10.12737/1016654.

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The textbook describes the basics of the art and culture of hospitality, hospitality as part of modern business, modern models of hospitality, hospitality as a component of everyday life, hospitality in everyday life, the technology of meeting and greeting guests, the rules of greeting in the premises, on the street, the norms and rules of professional behavior and business etiquette, the basics of departmental etiquette, relations in professional activities, communication by phone, methods of holding various events, presentations and receptions, culinary art of different peoples and much more
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5

Rowe, Irene Vlitos. Globalisation of the catering industry: Opportunities in the contract and institutional sectors. Pearson Professional Ltd, 1996.

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6

Patrick, Allal, ed. Droit hospitalier: Établissements de santé, institutions sociales et médico-sociales. Presses universitaires de France, 2003.

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7

Dmitrieva, Nina, Nataliya Zayceva, and Svetlana Ogneva. Hotel management. INFRA-M Academic Publishing LLC., 2020. http://dx.doi.org/10.12737/978913.

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Examines the development and modern concepts of hotel management — system, process and situational approaches. Describes the features of hospitality management related to the organization of the network business, using franchising and management companies. Given numerous examples from the practice of Russian and foreign enterprises of hotel business.
 Meets the requirements of Federal state educational standards of higher education of the last generation.
 For students enrolled in the specialty "Hospitality", as well as graduate students, professors from specialized higher education
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8

Gruzdeva, Viktoriya, Georgiy Gruzdev, Yuliya Klyueva, and Vlada Konova. Development of the service sector based on a customer-oriented approach. INFRA-M Academic Publishing LLC., 2023. http://dx.doi.org/10.12737/1977989.

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In the monograph, the use of the civilizational paradigm of the analysis of economic processes and phenomena allows us to consider the specifics of the functioning of the hospitality industry in the conditions of the formation of the information economy. The features of the client-oriented approach in its institutional and dynamic dimensions are revealed. Special attention is paid to inclusive technologies in the field of hospitality.
 The result of the analysis of the features of the formation of the institutional model of the hotel business in the Nizhny Novgorod region is presented. On
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9

Anyushenkova, Ol'ga. English: Hotel business and catering. INFRA-M Academic Publishing LLC., 2022. http://dx.doi.org/10.12737/1836224.

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The textbook is designed to improve the language, communication and professional competencies of students. It has a unified structure of lessons and exercises built on the basis of authentic texts, and is an excellent base for developing the skills of the main types of writing and speech activities, expanding the vocabulary of students in the professional field, which is necessary for further independent work of students on special literature.
 It can be used as part of the profile education of students of secondary vocational educational institutions studying in the specialties 43.02.14
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10

Selivanov, Viktor. Recreational tourism: Crimean prospects. INFRA-M Academic Publishing LLC., 2023. http://dx.doi.org/10.12737/1895314.

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The textbook discusses issues related to a number of theoretical and practical problems related to the study of the possible direction of the formation of innovative projects in the field of development
 of tourist and excursion activities of enterprises of the tourist and recreational complex of the Republic of Crimea.
 Meets the requirements of the federal state educational standards of higher education of the latest generation.
 For students of higher educational institutions studying tourism, studying in the direction of training 43.03.02 "Tourism", profile "Technology and o
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11

Manask, Arthur M. The complete guide to foodservice in cultural institutions: Keys to success in restaurants, catering, and special events. Wiley, 2002.

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12

Jukova, Evgeniya. Marketing of services. INFRA-M Academic Publishing LLC., 2024. http://dx.doi.org/10.12737/2125940.

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The textbook provides an idea of the service sector in a market economy, marketing research of the service market. The issues of pricing, positioning and branding of services are considered. Special attention is paid to the problems of promoting services, building relationships and consumer loyalty in the service sector. Using specific examples, surveys on the formation of long-term relationships with customers and increasing their satisfaction are revealed. All the necessary materials are included that will allow you to successfully apply marketing tools in the service sector. Meets the requi
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13

Instituto de Estudios Económicos (Spain), ed. Liberalización del suelo en España. Servicio de Publicaciones del IEE, 1997.

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14

Chabongwa, Naomi. Tourism and Hospitality Training among Botswana's Tertiary Institution. a Stakeholder Perspective. GRIN Verlag GmbH, 2017.

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15

Hall, C. Michael, and Anna Earl. Institutional Theory in Tourism and Hospitality. Taylor & Francis Group, 2021.

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16

Institutional Theory in Tourism and Hospitality. Taylor & Francis Group, 2021.

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17

Hall, C. Michael, and Anna Earl. Institutional Theory in Tourism and Hospitality. Taylor & Francis Group, 2021.

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18

Hall, C. Michael, and Anna Earl. Institutional Theory in Tourism and Hospitality. Taylor & Francis Group, 2021.

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19

Institutional Theory in Tourism and Hospitality. Taylor & Francis Group, 2023.

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20

Inside the Minds: The Business of Education - Leaders from the University of Notre Dame, UNC Chapel Hill, & More on Achieving & Maintaining Excellence as an Academic Institution (Inside the Minds). Aspatore Books, 2004.

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21

Branson, Joan C. Questions on Hotel, hostel and hospital housekeeping: To accompany Hotel, hostel and hospital housekeeping, fifth edition. 2nd ed. Edward Arnold, 1988.

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22

Branson, Joan C., and Margaret Lennox. Questions on Hotel, Hostel and Hospital Housekeeping. 2nd ed. Hodder Arnold H&S, 1988.

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23

Wallace-Hadrill, Andrew, Andrew Wallace-Hadrill, Katherine L. French, et al., eds. A Cultural History of the Home in Antiquity. Bloomsbury Publishing Plc, 2021. http://dx.doi.org/10.5040/9781474207140.

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‘Home’ is a powerful idea throughout antiquity, from Odysseus’ epic journey to recover his own home, nostalgically longed-for through his long absence, to the implanting of Christianity in the domestic sphere in late antiquity. We can recognise the idea even if there is no word for it that quite corresponds to our own: the Greek oikos and the Latin domus mean both house and family, the essential components of home. To attempt a history of ‘the home’ in antiquity means bringing together two separate, if closely related, fields of study. On the one hand, study of the family, both in the legal fr
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24

The Complete Guide to Foodservice in Cultural Institutions. John Wiley & Sons, Ltd., 2001.

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25

Tazzara, Corey. Livorno and Political Economy in the Late Renaissance. Oxford University Press, 2017. http://dx.doi.org/10.1093/oso/9780198791584.003.0002.

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Chapter 1 examines the theoretical tools and institutional framework that the grand dukes had at their disposal when planning Livorno. Although contemporary theories of reason of state authorized a range of interventions in economic life, the regime lacked organizations for analyzing, evaluating, and implementing economic policy. Policy was a function of ambitions formulated at the center and unforeseen institutional dynamics at the periphery. This chapter begins by contextualizing the reform of 1566, which endowed Livorno with its own customs regime (largely a consolidation of prior arrangeme
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26

Tazzara, Corey. Free Trade before Liberalism. Oxford University Press, 2017. http://dx.doi.org/10.1093/oso/9780198791584.003.0009.

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Chapter 8 situates Livorno amidst a larger picture of competition in the central Mediterranean. It analyzes the spread of free ports by considering the two axes along which Italian ports liberalized during the early modern period: hospitality toward merchants and openness toward goods. Despite much institutional variation, a maritime free trade zone was in existence by the mid-eighteenth century. The intellectual legacy of free ports such as Livorno was nonetheless ambivalent. Though some Enlightenment thinkers used free ports to formulate general theories of free trade, others believed they p
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27

Soh, Chaen-Harn. Tourism and hospitality educational institutions in Malaysia: Their growth and impact on the supply of labour resources for the hotel industry. 1997.

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28

Branson, Joan C., and Margaret Lennox. Hotel, Hostel and Hospital Housekeeping. 5th ed. Hodder Arnold, 1988.

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29

Ness, Immanuel. The Migration of Low-Wage Jamaican Guest Workers. University of Illinois Press, 2017. http://dx.doi.org/10.5406/illinois/9780252036279.003.0006.

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This chapter examines the process and effects of low-wage migration in Jamaica to reveal the growing importance of hospitality and domestic services in the global economy and the specific effect of U.S. guest worker programs on guest workers and their families. Though multilateral agencies extol the benefit that migration has had on the Jamaican economy through remittances, the chapter shows that in reality the guest worker program does not appreciably improve living standards of most guest workers, their families, and communities. While some development economists may argue that remittances f
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30

Branson, Joan, and Margaret Lennox. Hotel, Hostel and Hospital Housekeeping. Hodder Education Group, 1988.

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31

Ugalde, Esther Gimeno, Marta Pacheco Pinto, and Ângela Fernandes, eds. Iberian and Translation Studies. Liverpool University Press, 2021. http://dx.doi.org/10.3828/liverpool/9781800856905.001.0001.

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Iberian and Translation Studies: Literary Contact Zones offers fertile reflection on the dynamics of linguistic diversity and multifaceted literary translation flows taking place across the Iberian Peninsula. Drawing on cutting-edge theoretical perspectives from a comparative standpoint and on a historically diverse body of case studies, the volume’s sixteen chapters explore the key role of translation in shaping interliterary relations and cultural identities within Iberia. Mary Louise Pratt’s contact zone metaphor is used as an overarching concept to approach Iberia as a translation(al) spac
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32

Anarchist Education and the Modern School: A Francisco Ferrer Reader. PM Press, 2018.

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33

Bray, Mark, Robert H. Haworth, and Francisco Ferrer. Anarchist Education and the Modern School: A Francisco Ferrer Reader. PM Press, 2018.

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34

Bray, Mark, Robert H. Haworth, and Francisco Ferrer. Anarchist Education and the Modern School: A Francisco Ferrer Reader. PM Press, 2018.

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