Academic literature on the topic 'Internet banking adoption'

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Journal articles on the topic "Internet banking adoption"

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Marakarkandy, Bijith, Nilay Yajnik, and Chandan Dasgupta. "Enabling internet banking adoption." Journal of Enterprise Information Management 30, no. 2 (2017): 263–94. http://dx.doi.org/10.1108/jeim-10-2015-0094.

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Purpose The integration of relevant antecedents into TAM would lead to better understanding of the decision factors which act as enablers for the adoption of internet banking. The purpose of the paper is to determine the influence of the antecedents subjective norm, image, banks initiative, internet banking self-efficacy, internet usage efficacy, trust, perceived risk, trialability and government support on the existing constructs of the technology acceptance model (TAM) and to test measurement invariance and the moderating effect of the demographic variables on the relationship between the la
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Ronny, Ronny. "Faktor-Faktor Yang Mempengaruhi Nasabah Mengadopsi Internet Banking." BIP's JURNAL BISNIS PERSPEKTIF 6, no. 2 (2014): 152–59. http://dx.doi.org/10.37477/bip.v6i2.81.

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The study about adoption in internet banking by banking customer has already done by researches in Indonesia and abroad. This scientific articles is to analyse factors influence the behavior of banking customer in adopting internet banking service. The research method used was library analysis by observing research for the last five years regarding adoption of internet banking. The result of research indicated that seven variables was considered and influenced the decision of banking customer in adopting the internet banking, i.e: marketing communication, risk, security, benefit, user friendly
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Kumar Sharma, Sujeet, and Srikrishna Madhumohan Govindaluri. "Internet banking adoption in India." Journal of Indian Business Research 6, no. 2 (2014): 155–69. http://dx.doi.org/10.1108/jibr-02-2013-0013.

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Purpose – The purpose of this paper is to understand the factors influencing adoption of internet banking in urban India. Design/methodology/approach – A model has been proposed based on the technology acceptance model (TAM). The proposed model is referred to as extended TAM and is better suited to identify and quantify the important factors that influence adoption of internet banking technology in India. Primary data relating to the variables affecting technology adoption and demographic profile are collected using a questionnaire survey. Data were collected from 344 individuals who are eithe
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Fatima, Izza, and Muhammad Sohaib. "EXAMINATION OF CRITICAL FACTORS EFFECTING ADOPTION OF INTERNET BANKING: A CASE OF PAKISTAN." JUNE 3, no. 01 (2022): 52–60. http://dx.doi.org/10.53664/jsrd/03-01-2022-06-52-60.

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This research aims to quantify the perceived performance, time, and financial risks of Internet Banking adoption in Pakistan's growing economy. Through a standardized questionnaire, the data were obtained from 500 internet banking customers about the barrier to Internet Banking (IB) adoption. Examining the link amid exogenous and endogenous factors, this research applied structural equation modelling. A strategy for analyzing the influence of performance, time, and financial risks on the adoption of online banking. The results of the research indicate that all factors continue to have negative
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Mzoughi, Nabil, and Wafa M’Sallem. "Predictors of internet banking adoption." International Journal of Bank Marketing 31, no. 5 (2013): 388–408. http://dx.doi.org/10.1108/ijbm-10-2012-0105.

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Liao, Chechen, Yi-Jen Huang, and Tung-Heng Hsieh. "Factors Influencing Internet Banking Adoption." Social Behavior and Personality: an international journal 44, no. 9 (2016): 1443–55. http://dx.doi.org/10.2224/sbp.2016.44.9.1443.

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As research on this topic is increasing, we analyzed consumer Internet banking adoption, with a particular focus on privacy, trust, and security based on an analysis of 670 responses to a survey. The results showed that prospective users' privacy concerns, particularly the concerns of those who were more socially aware, were affected by their perception of online banking security vulnerability. The results corroborate those reported in previous research demonstrating the importance of consumer perception of a bank's reputation and similarity to a related entity in creating trust. On the other
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Sharma, Sujeet Kumar, Srikrishna Madhumohan Govindaluri, and Shahid M. Al Balushi. "Predicting determinants of Internet banking adoption." Management Research Review 38, no. 7 (2015): 750–66. http://dx.doi.org/10.1108/mrr-06-2014-0139.

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Purpose – The purpose of this paper is to explore the main determinants of Internet banking users on the basis of literature of technology acceptance model (TAM). Understanding and predicting main determinants of Internet banking is an important issue for banking industry and users. Design/methodology/approach – Service quality and trust were incorporated in the TAM together with demographic variables. The data were collected using Google Docs from 110 Omani Internet banking users. A two-staged regression-neural network model was applied to understand and predict Internet banking adoption. Fin
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Shella, Juven Gautama, Joyce Chrissy, Jenny Oei, and Hendiko. "UTAUT Model Integration Analysis in the Context of BCA e-Banking Adoption." Journal of Entrepreneur and Business 2, no. 2 (2024): 103–10. http://dx.doi.org/10.52643/joeb.v2i2.50.

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This study aims to analyze the UTAUT Model Integration in the context of e-Banking BCA adoption. Research related to the use of Internet Banking often uses E-Service Quality. Therefore, it is necessary to do research about the effect of service quality using BCA Internet Banking. The Study was conducted by determining a sample of 121 student who use BCA Internet Banking. The research used Structural Equation Modeling (SEM) analysis with IBM SPSS AMOS V.20. The finding show that: (1) Web design perceptions will not have a positive relationship with the intention of adoption users and will have
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Husejinovic, Admel, and Mirela Husejinović. "Adoption of internet banking in Bosnia and Herzegovina." Heritage and Sustainable Development 3, no. 1 (2021): 23–33. http://dx.doi.org/10.37868/hsd.v3i1.52.

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In this study we investigate the level of adoption of internet banking in Bosnia and Herzegovina across gender, age group and education levels. Data is collected true the google forms questioner. We use descriptive statistics and inferential statistics to test out hypothesis in SPSS 22. We find out that some of the main reasons of not adopting internet in providing some of the banking services are security issue and that clients do not find reason for use of internet banking. Study suggests that significantly lower transaction cost and faster transaction process are important reason for increa
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Audini, Irni, and Idrianita Anis. "ANALISIS PENGARUH PERCEIVED RISK, SOCIAL NORMS, USEFULNESS, DAN TRUST TERHADAP ADOPSI MOBILE BANKING DAN INTERNET BANKING." INDONESIAN JOURNAL OF ACCOUNTING AND GOVERNANCE 1, no. 1 (2019): 1–27. http://dx.doi.org/10.36766/ijag.v1i1.1.

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The purpose of this study was to determine the influence of perceived risk, social norms, usefulness and trust towards the adoption of mobile banking and internet banking in Indonesia. Independent variables in this study were perceived risk, social norms, usefulness and trust. Dependent variables used were the adoption of mobile banking and internet banking. The control variables of this study were gender, age, education, profession and understanding of technology.The research used questionnaire for data collection. The respondents were active users of mobile banking services banking and inter
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Dissertations / Theses on the topic "Internet banking adoption"

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Hedman, Emelie. "Internet banking : - what influences Internet banking adoption." Thesis, Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-33038.

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Jaruwachirathanakul, Bussakorn. "Determinants of internet banking adoption in Thailand." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2003. https://ro.ecu.edu.au/theses/1490.

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Increasingly competition in the financial services sector is forcing service providers to develop and utilise alternative delivery channels (Daniel, 1999). Within the sector, banking has always been a highly service intensive activity that relies heavily on technology to acquire, process, and deliver services and information to consumers (Tan & Teo, 2000). The emergence of the Internet has provided a way for banks to improve the efficiency of their service delivery and to gain a competitive advantage by reducing the number of brick-and-mortar branches. The study investigated the adoption of ln
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Bart-Williams, Edem. "Determinants of internet banking adoption by banks in Ghana." Thesis, Nelson Mandela Metropolitan University, 2015. http://hdl.handle.net/10948/3715.

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Growth in information and communication technology (ICT) is drastically changing the way businesses, especially in the service industries, are conducted. The financial services industry and banking in particular, is not excluded from this technology explosion. Internet banking, even though not new in advanced countries, is a new transaction channel being used by banks in some parts of Africa, especially Ghana, to offer various products and services to their customers. However, this medium has not been fully exploited by these banks as there are many hurdles the banks must triumph over. In depl
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U, U. Sang. "Key determinants of customer adoption of internet banking service in Macau." Thesis, University of Macau, 2004. http://umaclib3.umac.mo/record=b1636777.

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Janahi, Yusuf M. A. M. "Factors affecting the adoption of Internet banking in the Kingdom of Bahrain." Thesis, University of Bradford, 2016. http://hdl.handle.net/10454/15884.

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The emergence of the Internet in business as a marketing tool and as a communication medium is one of the existing challenges for the banking industry. Because of this evolution, the banking industry has adopted Internet banking both for financial transactions and for the provision of information about products and services. Based on the ideas mentioned, this study aimed to examine the factors which may affect the intention to use Internet banking in the Kingdom of Bahrain with the following research objectives to be achieved: first, to identify the factors which affect the intention to use an
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Wu, MeiMei. "Investigating the adoption of banking services delivered over remote channels : the case of Chinese Internet banking customers." Thesis, Loughborough University, 2012. https://dspace.lboro.ac.uk/2134/9387.

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Customers adoption of Internet banking has become a widely-researched topic, although it is fair to state that some research gaps still exist. This research aims to fill some of the research gaps by examining the factors that determine the relevant behaviour of three different categories of Internet banking customers in China (i.e. current users, non-users, and discontinued users), and by developing two conceptual models that are derived from different, but complementary, theoretical approaches. The Decision Making Model and the Service and Relationship Evaluation Model are developed in this r
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Qayyum, Faisal, and Haider Ali. "FACTORS DETERMINING CUSTOMERS’ ADOPTION OF INTERNET BANKING : A Quantitative Study of Swedish Customers." Thesis, Mälardalens högskola, Akademin för hållbar samhälls- och teknikutveckling, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-15346.

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Title: Factors determining customers’ adoption of internet bankingResearch Question: Which factors are important for Swedish customers in the adoption of internet banking? Purpose: The purpose of this study is to identify and analyze the most important factors that can influence the adoption of internet banking by Swedish customers. We focus on the adoption of internet banking by taking into account customer point of view. Methodology: This study employs qualitative as well as quantitative research methods. The qualitative research is conducted by collecting secondary data from full text datab
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CHAN, Siu Cheung. "Understanding adoption and continual usage behaviour towards internet banking services in Hong Kong." Digital Commons @ Lingnan University, 2001. https://commons.ln.edu.hk/cds_etd/5.

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Banks and financial institutions in Hong Kong are increasingly finding themselves facing rapid increases in turbulence and complexity, leading to greater uncertainty and increased competition. Customers are also becoming more demanding. Apart from the traditional type of banking services, customers today require more personalized products and services, and access to such services at any time, and at any place. Although there is no panacea for banks to stay competitive, Internet Banking is one of the advanced information technologies they can employ to achieve a high level of customer services.
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Alalwan, Ali Abdallah. "Consumer adoption of self-service technologies in Jordan : factors influencing the use of internet banking, mobile banking, and telebanking." Thesis, Swansea University, 2015. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.678270.

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The fundamental aim of this thesis is to propose and examine a conceptual model that best explains the key factors influencing Jordanian customers' intentions and usage of SST banking channels: Internet banking, Mobile banking, and Telebanking.
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Nel, Jacques. "Cellphone banking adoption and continuance of use in an internet banking context : a study of consumers'cross-channel cognitive evaluations." Thesis, Stellenbosch : Stellenbosch University, 2013. http://hdl.handle.net/10019.1/80290.

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Thesis (PhD)--Stellenbosch University, 2013.<br>ENGLISH ABSTRACT: The convergence of the Internet, wireless technologies, and mobile devices has led to the development of a new paradigm of transacting, namely, mobile commerce. Because banking activities are easily digitised and automated, banks have seized the mobile transacting opportunity and have developed cellphone banking applications that allow more flexibility for bank clients than internet banking in terms of anywhere, anytime banking. For banks, considering the benefits associated with multi-channel customers, the ideal situatio
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Books on the topic "Internet banking adoption"

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Grindel, Thoma. Internet banking adoption: A study of student consumers. The Author], 2003.

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Fiordelisi, Franco, Corrado Meglio, Carlo Palego, et al. Pricing and risk adjusted measures. AIFIRM, 2021. http://dx.doi.org/10.47473/2016ppa00027.

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The issue of risk-based pricing of credit loans has become crucial for banking companies, in a context characterized by severe restriction of profitability margins also in relation to a level of market interest rates which in the Euro area is at its lowest. historical, now firmly in the negative area. The same European Authorities urge the adoption of adequate and consistent adjusted pricing frameworks with respect to the business model, risk profile and overall risk governance of the bank. The methodological and organizational process for determining the risk-adjusted pricing is further compl
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Bruno, Brunella, Giacomo Nocera, and Andrea Resti. Are Risk-Based Capital Requirements Detrimental to Corporate Lending? Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780198815815.003.0019.

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In this chapter, we summarize the main results of a recent empirical research concerning European banks. We first explore the main drivers of the differences in risk-weighted assets (RWAs) across a sample of fifty large European banking groups. We then assess the impact of RWA-based capital regulations on those banks’ asset allocations in 2008–14. We find that risk weights are affected by bank size, business models, and asset mix. We also find that the adoption of internal ratings-based (IRB) approaches is an important driver of RWAs and that national segmentations explain a significant (albei
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Bátiz-Lazo, Bernardo. Cash and Dash. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780198782810.001.0001.

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Cash and Dash looks at the origins and development of the automated teller machine (ATM) as means to provide the unifying thread to explain changes in retail banking brought about by and around the introduction of computer technology. Main themes include an explanation of why technological change is slow in retail financial markets, and how different groups of people and organizations interact to shape a particular technology. Documentary evidence helps to clarify the myth of the single inventor and details the monumental task to deliver digital banking for retail consumers. Of particular impo
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Book chapters on the topic "Internet banking adoption"

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Grabner-Kräuter, Sonja, and Robert Breitenecker. "Assessing the Probability of Internet Banking Adoption." In Advances in Advertising Research (Vol. 1). Gabler, 2010. http://dx.doi.org/10.1007/978-3-8349-6006-1_18.

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Al-Surkhi, Wafa’a, and Mahmoud Maqableh. "The Impact of Cybercrime on Internet Banking Adoption." In Current and Future Trends on Intelligent Technology Adoption. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-61463-7_12.

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Goudarzi, Shidrokh, Wan H. Hassan, Mir Ali Rezazadeh Baee, and S. A. Soleymani. "The Model of Customer Trust for Internet Banking Adoption." In Studies in Computational Intelligence. Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-15720-7_28.

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Soeng, Reth, Ludo Cuyvers, and Morarith Soeung. "E-commerce development and Internet banking adoption in Cambodia." In Developing the Digital Economy in ASEAN. Routledge, 2019. http://dx.doi.org/10.4324/9780429504853-9.

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Anantharaman, Narayanan, Bharati Wukkadada, Pranav Paranjpe, and Darshan Patel. "Information Security Awareness Safety Governance Model for Senior Citizens in Indian Banking Sector for Mobile and Internet Banking." In Transfer, Diffusion and Adoption of Next-Generation Digital Technologies. Springer Nature Switzerland, 2023. http://dx.doi.org/10.1007/978-3-031-50188-3_29.

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Nguyen-Viet, Bang, Ngoc Khanh Huynh, and Thanh Hai Nguyen. "Factors Driving Consumers’ Adoption of Internet Banking in an Emerging Market." In Lecture Notes in Networks and Systems. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-65656-9_41.

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El Yahyaoui, Sara, and Moulay Ali Rachidi. "The Impact of Internet Banking Adoption on the Financial Performance of the Banking Industry: Evidence from Morocco." In Lecture Notes in Business Information Processing. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-76368-7_17.

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Al-Fahim, Nabil Hussein, Rawad Abdulghafor, and Sherzod Turaev. "Determination of the TOE Factors Influencing the Adoption of Internet Banking Services on SMEs in Yemen: A Moderated Mediation Approach." In Lecture Notes in Electrical Engineering. Springer Nature Singapore, 2022. http://dx.doi.org/10.1007/978-981-19-1111-8_30.

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Bajaj, Parul, Imran Anwar, and Imran Saleem. "An Impact of Adoption of the Internet of Things (IoT) on Customer Relationship Management (CRM) in the Banking Sector of India." In Integrating New Technologies In International Business. Apple Academic Press, 2022. http://dx.doi.org/10.1201/9781003130352-2.

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Lacity, Mary C., and Erran Carmel. "Web2 Versus Web3 Information Privacy: An Information Systems Discipline Perspective." In Technology, Work and Globalization. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-51063-2_6.

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AbstractThis chapter has two purposes. First, we describe how information system (IS) scholars approach privacy research and summarize major findings. IS scholars are concerned with information privacy and have discovered that individuals have serious information privacy concerns. These concerns, however, do not prevent individuals from disclosing personal identifiable information (PII) with centralized platform providers, a phenomenon called the privacy paradox. We highlight four common explanations for the privacy paradox: privacy calculus, privacy fatigue, trust, and lack of choice. Most IS
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Conference papers on the topic "Internet banking adoption"

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Rahmadani, Desvita, Muhammad Luthfi Hamzah, Angraini, and Eki Saputra. "The Influence of E-Customer Service, Mobile Application Design, Brand Image, and Customer Satisfaction on Interest in Mobile Banking Adoption." In 2024 4th International Conference on Emerging Smart Technologies and Applications (eSmarTA). IEEE, 2024. http://dx.doi.org/10.1109/esmarta62850.2024.10639012.

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Feriyana, Winda, Lisna Fitri Alviyah, Dyah Sugandini, and Yekti Utami. "Adoption of Innovation Internet Banking." In International Conference on Business, Economy, Entrepreneurship and Management. SCITEPRESS - Science and Technology Publications, 2019. http://dx.doi.org/10.5220/0009962200230028.

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Ochuko, Rita E., Andrea J. Cullen, and Daniel Neagu. "Overview of Factors for Internet Banking Adoption." In 2009 International Conference on CyberWorlds. IEEE, 2009. http://dx.doi.org/10.1109/cw.2009.51.

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Cheng, Dong, Gang Liu, Yuan-Fang Song, and Cheng Qian. "Adoption of Internet Banking: An Integrated Model." In 2008 4th International Conference on Wireless Communications, Networking and Mobile Computing (WiCOM). IEEE, 2008. http://dx.doi.org/10.1109/wicom.2008.2117.

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Wasiq, Shafiullah, Marini Othman, and Zainatul Shima Abdullah. "Factors Affecting Customers' Adoption of Internet Banking in Afghanistan." In 2022 10th International Conference on Cyber and IT Service Management (CITSM). IEEE, 2022. http://dx.doi.org/10.1109/citsm56380.2022.9935999.

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Lin, Feng-Teng, Hsin-Ying Wu, and Tran Thi Nguyet Nga. "Adoption of Internet Banking: An Empirical Study in Vietnam." In 2013 IEEE 10th International Conference on e-Business Engineering (ICEBE). IEEE, 2013. http://dx.doi.org/10.1109/icebe.2013.43.

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Chang, Y. T. "Time value of the Internet banking adoption and customer trust." In COMPUTATIONAL FINANCE 2006. WIT Press, 2006. http://dx.doi.org/10.2495/cf060041.

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Wu, Wen-Hsiung, Yi-Ming Tai, Mei-Se Chien, and Len-Kuo Hu. "An Empirical Investigation of Internet Banking Adoption from Bank Personnel Perspective." In 9th Joint Conference on Information Sciences. Atlantis Press, 2006. http://dx.doi.org/10.2991/jcis.2006.60.

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Wenchao, Wang, and Declan Jordan. "The determinants of the adoption of Internet Banking by Chinese consumers." In 2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics (SOLI). IEEE, 2009. http://dx.doi.org/10.1109/soli.2009.5204034.

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Eze, Uchenna Cyril, Jennifer Keru Manyeki, Ling Heng Yaw, and Lee Chai Har. "Conceptualizing the key factors influencing Internet banking adoption among young adults." In 2011 International Conference on Business, Engineering and Industrial Applications (ICBEIA). IEEE, 2011. http://dx.doi.org/10.1109/icbeia.2011.5994267.

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Reports on the topic "Internet banking adoption"

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De Michele, Roberto, and Paul Constance. Trust Is our Most Important Asset: How the Private Sector in Latin America and the Caribbean Is Advancing the Anti-Corruption and Integrity Agendas. Edited by María Cecilia Alvarez Bollea and Marta Viegas. Inter American Development Bank, 2024. http://dx.doi.org/10.18235/0005547.

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Although governments, civil society organizations, and academia are crucial actors in the effort to fight corruption and promote integrity, private firms and industry organizations also play critical roles. This publication features seven case studies that highlight results and lessons learned in private sector integrity projects, all but one of which were supported by the Inter-American Development Bank and IDB Invest. These studies include initiatives by Peru's largest industry confederation and Panama's banking association to encourage member companies to upgrade their internal ethics and c
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Saha, Devanik. Shockproof and Inclusive Fiscal Policies. Institute of Development Studies, 2023. http://dx.doi.org/10.19088/core.2023.005.

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The Covid-19 pandemic has had a significant impact on the economies of most countries. What differed is the intensity of the impact, which ranged from mild economic contractions to devastating recessions and downturns. From a generic perspective, it is obvious to assume that high-income countries (HIC) would have faced lesser economic destruction than low- and middleincome countries (LMIC). However, a closer examination reveals that there are several factors that determined the impact of the pandemic on a country, as well as influenced its ability to respond. For instance, the existing economi
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Ocampo-Gaviria, José Antonio, Roberto Steiner Sampedro, Mauricio Villamizar Villegas, et al. Report of the Board of Directors to the Congress of Colombia - March 2023. Banco de la República de Colombia, 2023. http://dx.doi.org/10.32468/inf-jun-dir-con-rep-eng.03-2023.

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Banco de la República is celebrating its 100th anniversary in 2023. This is a very significant anniversary and one that provides an opportunity to highlight the contribution the Bank has made to the country’s development. Its track record as guarantor of monetary stability has established it as the one independent state institution that generates the greatest confidence among Colombians due to its transparency, management capabilities, and effective compliance with the central banking and cultural responsibilities entrusted to it by the Constitution and the Law. On a date as important as this,
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Financial Infrastructure Report 2022. Banco de la República, 2023. http://dx.doi.org/10.32468/rept-sist-pag.eng.2022.

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Banco de la República's monitoring of the local financial market infrastructure is an additional contribution to the country's financial stability. One of the products of that monitoring has been the Payment Systems Report, which is now known as the Financial Infrastructure Report. The change in name, as of this edition, is intended to reflect in a broader way the issues that are addressed in the report. The 2022 edition includes several changes that are the result of a comparative study of financial infrastructure reports prepared by other central banks. These changes seek to make the report
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