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Journal articles on the topic 'Internet banking adoption'

Author: Grafiati

Published: 5 June 2025

Last updated: 1 August 2025

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1

Marakarkandy, Bijith, Nilay Yajnik, and Chandan Dasgupta. "Enabling internet banking adoption." Journal of Enterprise Information Management 30, no. 2 (2017): 263–94. http://dx.doi.org/10.1108/jeim-10-2015-0094.

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Purpose The integration of relevant antecedents into TAM would lead to better understanding of the decision factors which act as enablers for the adoption of internet banking. The purpose of the paper is to determine the influence of the antecedents subjective norm, image, banks initiative, internet banking self-efficacy, internet usage efficacy, trust, perceived risk, trialability and government support on the existing constructs of the technology acceptance model (TAM) and to test measurement invariance and the moderating effect of the demographic variables on the relationship between the la

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Ronny, Ronny. "Faktor-Faktor Yang Mempengaruhi Nasabah Mengadopsi Internet Banking." BIP's JURNAL BISNIS PERSPEKTIF 6, no. 2 (2014): 152–59. http://dx.doi.org/10.37477/bip.v6i2.81.

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The study about adoption in internet banking by banking customer has already done by researches in Indonesia and abroad. This scientific articles is to analyse factors influence the behavior of banking customer in adopting internet banking service. The research method used was library analysis by observing research for the last five years regarding adoption of internet banking. The result of research indicated that seven variables was considered and influenced the decision of banking customer in adopting the internet banking, i.e: marketing communication, risk, security, benefit, user friendly

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Kumar Sharma, Sujeet, and Srikrishna Madhumohan Govindaluri. "Internet banking adoption in India." Journal of Indian Business Research 6, no. 2 (2014): 155–69. http://dx.doi.org/10.1108/jibr-02-2013-0013.

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Purpose – The purpose of this paper is to understand the factors influencing adoption of internet banking in urban India. Design/methodology/approach – A model has been proposed based on the technology acceptance model (TAM). The proposed model is referred to as extended TAM and is better suited to identify and quantify the important factors that influence adoption of internet banking technology in India. Primary data relating to the variables affecting technology adoption and demographic profile are collected using a questionnaire survey. Data were collected from 344 individuals who are eithe

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Fatima, Izza, and Muhammad Sohaib. "EXAMINATION OF CRITICAL FACTORS EFFECTING ADOPTION OF INTERNET BANKING: A CASE OF PAKISTAN." JUNE 3, no. 01 (2022): 52–60. http://dx.doi.org/10.53664/jsrd/03-01-2022-06-52-60.

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This research aims to quantify the perceived performance, time, and financial risks of Internet Banking adoption in Pakistan's growing economy. Through a standardized questionnaire, the data were obtained from 500 internet banking customers about the barrier to Internet Banking (IB) adoption. Examining the link amid exogenous and endogenous factors, this research applied structural equation modelling. A strategy for analyzing the influence of performance, time, and financial risks on the adoption of online banking. The results of the research indicate that all factors continue to have negative

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Mzoughi, Nabil, and Wafa M’Sallem. "Predictors of internet banking adoption." International Journal of Bank Marketing 31, no. 5 (2013): 388–408. http://dx.doi.org/10.1108/ijbm-10-2012-0105.

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Liao, Chechen, Yi-Jen Huang, and Tung-Heng Hsieh. "Factors Influencing Internet Banking Adoption." Social Behavior and Personality: an international journal 44, no. 9 (2016): 1443–55. http://dx.doi.org/10.2224/sbp.2016.44.9.1443.

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As research on this topic is increasing, we analyzed consumer Internet banking adoption, with a particular focus on privacy, trust, and security based on an analysis of 670 responses to a survey. The results showed that prospective users' privacy concerns, particularly the concerns of those who were more socially aware, were affected by their perception of online banking security vulnerability. The results corroborate those reported in previous research demonstrating the importance of consumer perception of a bank's reputation and similarity to a related entity in creating trust. On the other

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Sharma, Sujeet Kumar, Srikrishna Madhumohan Govindaluri, and Shahid M. Al Balushi. "Predicting determinants of Internet banking adoption." Management Research Review 38, no. 7 (2015): 750–66. http://dx.doi.org/10.1108/mrr-06-2014-0139.

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Purpose – The purpose of this paper is to explore the main determinants of Internet banking users on the basis of literature of technology acceptance model (TAM). Understanding and predicting main determinants of Internet banking is an important issue for banking industry and users. Design/methodology/approach – Service quality and trust were incorporated in the TAM together with demographic variables. The data were collected using Google Docs from 110 Omani Internet banking users. A two-staged regression-neural network model was applied to understand and predict Internet banking adoption. Fin

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Shella, Juven Gautama, Joyce Chrissy, Jenny Oei, and Hendiko. "UTAUT Model Integration Analysis in the Context of BCA e-Banking Adoption." Journal of Entrepreneur and Business 2, no. 2 (2024): 103–10. http://dx.doi.org/10.52643/joeb.v2i2.50.

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This study aims to analyze the UTAUT Model Integration in the context of e-Banking BCA adoption. Research related to the use of Internet Banking often uses E-Service Quality. Therefore, it is necessary to do research about the effect of service quality using BCA Internet Banking. The Study was conducted by determining a sample of 121 student who use BCA Internet Banking. The research used Structural Equation Modeling (SEM) analysis with IBM SPSS AMOS V.20. The finding show that: (1) Web design perceptions will not have a positive relationship with the intention of adoption users and will have

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Husejinovic, Admel, and Mirela Husejinović. "Adoption of internet banking in Bosnia and Herzegovina." Heritage and Sustainable Development 3, no. 1 (2021): 23–33. http://dx.doi.org/10.37868/hsd.v3i1.52.

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In this study we investigate the level of adoption of internet banking in Bosnia and Herzegovina across gender, age group and education levels. Data is collected true the google forms questioner. We use descriptive statistics and inferential statistics to test out hypothesis in SPSS 22. We find out that some of the main reasons of not adopting internet in providing some of the banking services are security issue and that clients do not find reason for use of internet banking. Study suggests that significantly lower transaction cost and faster transaction process are important reason for increa

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Audini, Irni, and Idrianita Anis. "ANALISIS PENGARUH PERCEIVED RISK, SOCIAL NORMS, USEFULNESS, DAN TRUST TERHADAP ADOPSI MOBILE BANKING DAN INTERNET BANKING." INDONESIAN JOURNAL OF ACCOUNTING AND GOVERNANCE 1, no. 1 (2019): 1–27. http://dx.doi.org/10.36766/ijag.v1i1.1.

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The purpose of this study was to determine the influence of perceived risk, social norms, usefulness and trust towards the adoption of mobile banking and internet banking in Indonesia. Independent variables in this study were perceived risk, social norms, usefulness and trust. Dependent variables used were the adoption of mobile banking and internet banking. The control variables of this study were gender, age, education, profession and understanding of technology.The research used questionnaire for data collection. The respondents were active users of mobile banking services banking and inter

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Audini, Irni, and Idrianita Anis. "ANALISIS PENGARUH PERCEIVED RISK, SOCIAL NORMS, USEFULNESS, DAN TRUST TERHADAP ADOPSI MOBILE BANKING DAN INTERNET BANKING." Indonesian Journal of Accounting and Governance 1, no. 1 (2017): 1–27. https://doi.org/10.36766/he521b56.

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The purpose of this study was to determine the influence of perceived risk, social norms, usefulness and trust towards the adoption of mobile banking and internet banking in Indonesia. Independent variables in this study were perceived risk, social norms, usefulness and trust. Dependent variables used were the adoption of mobile banking and internet banking. The control variables of this study were gender, age, education, profession and understanding of technology.The research used questionnaire for data collection. The respondents were active users of mobile banking services banking and inter

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Patel, Kiran J., and Hiren J. Patel. "Adoption of internet banking services in Gujarat." International Journal of Bank Marketing 36, no. 1 (2018): 147–69. http://dx.doi.org/10.1108/ijbm-08-2016-0104.

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Purpose The purpose of this paper is to validate the technology acceptance model (TAM) and its extended form to understand the factors influencing internet banking adoption in Gujarat. Design/methodology/approach Extended TAM incorporates perceived security and social influence, important variables in internet banking literature. Using a questionnaire survey, data relating to the variables are collected from 284 individuals who are/were using internet banking services and subjected to confirmatory factor analysis (CFA) to establish validity and structural equation modeling (SEM) to identify im

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Nehemiah, Mavetera, Osden Jokonya, and Maradung Pako. "Risk and opportunities connected to the adoption of internet banking in an emerging market." Risk Governance and Control: Financial Markets and Institutions 7, no. 2 (2017): 95–107. http://dx.doi.org/10.22495/rgcv7i2art9.

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This research investigate the adoption of Internet banking among Gaborone`s working class and university students. Internet banking comes with convenience and lower costs, which encourage customers to adopt it. Hindering factors to Internet banking adoption include lack of trust and awareness. The study is based on a quantitative research approach. The results suggest that Internet banking adoption is almost the same between the working class and university students. The main factors that support Internet banking adoption are perceived ease of use, perceived usefulness and compatibility. The s

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Govender, Jeevarathnam P. "The Adoption of Internet Banking in a Developing Economy." Journal of Economics and Behavioral Studies 5, no. 8 (2013): 496–504. http://dx.doi.org/10.22610/jebs.v5i8.423.

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The international world has witnessed significant developments in internet banking. This has presented opportunities to both banks and customers in the world of e-commerce. The adoption rate for internet banking in South Africa has been low, compared to other developing countries. With a reasonably well developed infrastructure, South Africa presents itself with great market potential for internet banking. Given this scenario, this paper examines the factors influencing the adoption of internet banking in South Africa. A survey was conducted using a sample of 400 consumers using a quantitative

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Alhawamdeh, Loai Naser Mahmoud, and Bardai Bardai. "Determinants of the Internet Islamic Banking Services Adoption in Jordan." IKONOMIKA 2, no. 2 (2017): 103. http://dx.doi.org/10.24042/febi.v2i2.1878.

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Objective: The purpose of this study is to conceptually review the determinants of Internet Islamic Banking Services adoption.In addition, it presents a conceptual research model to understand these relationships supported by literature review from recent studies.Methodology:A critical literature review had been conducted in the area of internet banking services adoption model, Islamic banking and UTAUT theory and application. Results: The main findings indicate that familiarity, social influence, needs, customer background and IT support affect adoption of internet banking services. In additi

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Giordani, Georgia, Christos Floros, and Guy Judge. "Econometric investigation of internet banking adoption in Greece." Journal of Economic Studies 41, no. 4 (2014): 586–600. http://dx.doi.org/10.1108/jes-04-2011-0042.

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Purpose – The purpose of this paper is to examine if high branch fees, branch dissatisfaction as well as any previous experience of Greek banking customers with other banking technologies (i.e. Automated Teller Machines (ATMs)) have any impact on the probability of internet banking adoption. Further, the authors comment on the socio-economic and demographic characteristics of Greek banking customers, which effect the decision to adopt internet banking services. Design/methodology/approach – The authors employed the logistic regression model to examine the probability of Greek customers adoptin

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Pallegama, P. M. S. I., and H. M. A. K. Herath. "Factors Influencing The Customer Adoption Of Internet Banking: Case Of A Leading Public Sector Commercial Bank, Kurunegala District, In Sri Lanka." IOSR Journal of Business and Management 26, no. 12 (2024): 16–30. https://doi.org/10.9790/487x-2612131630.

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Background: This research is carried out to investigate the factors affecting customer adoption of Internet banking. The adoption of online banking is influenced by several variables. Despite of the online banking services offered, customer adoption is not up to the expected level in Sri Lanka. The objective of the study is to identify the factors affecting Internet banking adoption and provide recommendations for the responsible management of a leading public sector commercial bank, Kurunegala District in Sri Lanka. Materials and Methods: The relevant data was collected by a quantitative meth

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Jehan, Shahzada Nayyar, and Zaid Ahmad Ansari. "Internet Banking Adoption in Saudi Arabia: An Empirical Study." International Journal of Marketing Studies 10, no. 3 (2018): 57. http://dx.doi.org/10.5539/ijms.v10n3p57.

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The current study was conducted with the primary objective to explore the factors and analyse their relevance and importance in the adoption of internet banking in Saudi Arabia. In this paper, we gathered evidence from 300 consumers about the factors they considered important before opting for internet banking. Responses were collected by administering a Likert scale close ended structured questionnaire. Factor analysis was conducted to group the factors into significant components areas. The results showed that the factors under study explained 91.508% of the variance in internet banking adop

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Kagoya, Sumaya M., and Esther Yapkoreny. "Model for Technology Adoption, Financial Literacy, and Growth of Internet Banking in Centenary Bank Branches in Uganda." University of Dar es Salaam Library Journal 19, no. 1 (2024): 120–37. http://dx.doi.org/10.4314/udslj.v19i1.9.

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This study examined the relationship between technology adoption, financial literacy, and the growth of Internet banking in Centenary Bank branches in Uganda and it specifically based on three objectives to examine the relationship between technology adoption and Internet banking, financial literacy and the growth of Internet banking, and to examine the combined effect of technology adoption and financial literacy on Internet-banking A cross-sectional research and quantitative design was adopted with a sample size of 108 employees from a population of 150 determined by Krejcie and Morgan's (19

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Safeena, Rahmath, and Abdullah Kammani. "A Unified Framework for Internet Banking Adoption." International Journal of Technology Diffusion 8, no. 4 (2017): 31–46. http://dx.doi.org/10.4018/ijtd.2017100103.

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Technology adoption study has become a crucial or significant measure for understanding success or effectiveness of evolving technologies. Adoption of technology in general and Internet Banking Technology (IBT) in particular leads to decrease in coordination cost and increase in efficiency of banking process. Indian economy has experienced rapid growth over the last decade, developing Internet Banking Technology (IBT) for transforming the traditional lines of banking products and services. This shift has brought profound challenges and opportunities to both bank and its customers. The banks ha

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M'Sallem, Wafa, and Mohamed Nabil Mzoughi. "Resistance to Internet Banking Adoption in Tunisia." International Journal of Technology and Human Interaction 10, no. 3 (2014): 32–43. http://dx.doi.org/10.4018/ijthi.2014070103.

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Adoption of online banking has been studied in detail with respect to theories of consumer behavior, yet the adoption of Internet banking still provides an attractive area of research. A new wave of research supports the importance of understanding consumer behavior within the perspective of resistance, and attempts to address the theoretical knowledge gap between technology acceptance and adoption. In this respect, this research examines the factors that inhibit people to adopt and use Internet banking as a complementary financial service. An abductive investigation based on the grounded theo

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Foo-Wah, Lim, A. Fakhrorazi, and Rabiul Islam. "CONSUMERS’ PARSIMONY OF MOBILE INTERNET BANKING USAGE IN MALAYSIA." Humanities & Social Sciences Reviews 7, no. 1 (2019): 239–48. http://dx.doi.org/10.18510/hssr.2019.7128.

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Purpose of the Study: The objective of this study is to empirically investigate the determinants of the adoption of mobile Internet Banking in Malaysia. However, the slow growth of mobile Internet banking usage as comparison to online Internet Banking increases the concern on the adoption and parsimony issues of mobile Internet banking (MI-Banking) usage in managing personal finances and banking activities. Methodology: Self-administered survey was applied and analyzed by using V-Base structural equation modeling. The responses of 358 respondents were analyzed by using Structural Equatio

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Ghimire, Binod, Bharat Rai, and Rewan Kumar Dahal. "Understanding and Adoption of Internet Banking: Nepalese Perspective." KMC Research Journal 6, no. 6 (2022): 13–31. http://dx.doi.org/10.3126/kmcrj.v6i6.59368.

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The main objective of this study is to ascertain the elements that lead to the adoption of internet banking. By examining customers’ viewpoints, this research seeks to provide valuable insights into the fundamental determinants of this technological transition. A questionnaire survey was done among 398 banking customers in the Kathmandu Valley. The banking sector is currently experiencing a notable shift as a result of developments in telecommunications and information technology. These developments are facilitating transformative transformations through the introduction of novel distribution

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Rawashdeh, Awni. "Factors affecting adoption of internet banking in Jordan." International Journal of Bank Marketing 33, no. 4 (2015): 510–29. http://dx.doi.org/10.1108/ijbm-03-2014-0043.

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Purpose – The purpose of this paper is to investigate the Jordanian accountant’s behavioral intention of using the Internet Banking services to focus on the perceptions of the users in terms of usefulness and ease of use of Internet Banking, besides the privacy of using this dynamic technology for meeting their banking requirements. Design/methodology/approach – The questionnaire on Internet Banking was specifically designed and used to survey a randomly selected sample of Jordanian accountants from the web site of the Jordan Association of Certified Public Accountants and 298 usable responses

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Hanafizadeh, Payam, Byron W.‎ Keating, and Hamid Reza Khedmatgozar. "A systematic review of Internet banking adoption." Telematics and Informatics 31 (June 7, 2014): 492–510. https://doi.org/10.5281/zenodo.14013391.

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This paper presents a systematic review of 165 research articles published on the adoption of Internet banking (IB) between 1999 and 2012.&lrm; The results show that interest in the topic of IB adoption has grown significantly during this period, and remains a fertile area for academic research into the next decade.&lrm; The findings reveal that the IB adoption literature can be classified according to three main themes: whether the papers seek to describe the phenomenon (descriptive);&lrm; whether they seek to understand the interplay between the factors that drive adoption (relational);&lrm;

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Fathima, Aysha. "Influence of Demographic Variables on Determinants of Internet Banking Adoption." ECS Transactions 107, no. 1 (2022): 5671–80. http://dx.doi.org/10.1149/10701.5671ecst.

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The proliferation of internet technology and financial innovations has globally revolutionized the delivery of banking services. Internet banking offers substantial benefits, such as reduced transaction cost, convenience, and flexibility to the customers as well as to the banks. Despite the apparent advantages, prevalence of internet banking services is at its nascent stage. The study aims at determining the consumer psychology and user’s perception towards internet banking. Extensive study on prior research and available literature has been made and variables are identified to study the custo

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Safeena, Rahmath, Abdullah Kammani, and Hema Date. "Exploratory Study of Internet Banking Technology Adoption." International Journal of E-Services and Mobile Applications 9, no. 2 (2017): 23–43. http://dx.doi.org/10.4018/ijesma.2017040102.

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Internet has brought significant impact on the way people conduct life in the present-day scenario. In this premise the Indian economy has experienced rapid growth over the last decade, developing Internet Banking Technology (IBT) for transforming the traditional lines of banking. This shift has brought profound challenges and opportunities to both bank and its customers. Customers have found in IBT a new ease to do the financial transaction. Review of these literatures indicates that there are not many studies on IBT Adoption in Indian scenario. The review shows that existing study on IBT ado

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Massilamany, Mathavi, and Dineswary Nadarajan. "Factors That Influencing Adoption of Internet Banking in Malaysia." International Journal of Business and Management 12, no. 3 (2017): 126. http://dx.doi.org/10.5539/ijbm.v12n3p126.

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This present studies to examine the factors that influencing adoption of internet banking in Malaysia. This study consists of one dependent variable (internet banking adoption) and four independent variables (knowledge and self-efficacy, trust, security and convenience). By using a quantitative research, a simple random sampling technique is used to distribute survey questionnaires to sample size of 200 respondents around Malaysia. The result was concluded as two (2) hypotheses were supported and two (2) hypotheses were not supported. The result shown that knowledge and self-efficacy and trust

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Shella, Juven Gautama, Joyce Chrissy, Jenny Oei, and Hendiko. "UTAUT Model Integration Analysis in the Context of BCA e-Banking Adoption." Journal of Entrepreneur and Business 2, no. 1 (2023): 28–34. http://dx.doi.org/10.52643/joeb.v2i1.54.

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This study aims to analyze the UTAUT Model Integration in the context of e-Banking BCA adoption. Research related to the use of Internet Banking often uses E-Service Quality. Therefore, it is necessary to do research about the effect of service quality using BCA Internet Banking. The Study was conducted by determining a sample of 121 students who use BCA Internet Banking. The research used Structural Equation Modeling (SEM) analysis with IBM SPSS AMOS V.20. The finding show that: (1) Web design perceptions will not have a positive relationship with the intention of adoption users and will have

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Rotchanakitumnuai, Siriluck, and Mark Speece. "Barriers to Internet banking adoption: a qualitative study among corporate customers in Thailand." International Journal of Bank Marketing 21, no. 6/7 (2003): 312–23. http://dx.doi.org/10.1108/02652320310498465.

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Many Thai banks are currently implementing Internet banking. Banks that offer service via this channel claim that it reduces costs and makes them more competitive. However, many corporate customers are not highly enthusiastic about Internet banking. An understanding of why corporate customers do not accept Internet banking can assist banks to implement this self‐service technology more efficiently. In‐depth qualitative interviews with Thai firms suggest that security of the Internet is a major factor inhibiting wider adoption. Those already using Internet banking seem to have more confidence t

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Rahi, Samar, Majeed Mustafa Othman Mansour, Mahmoud Alghizzawi, and Feras Mi Alnaser. "Integration of UTAUT model in internet banking adoption context." Journal of Research in Interactive Marketing 13, no. 3 (2019): 411–35. http://dx.doi.org/10.1108/jrim-02-2018-0032.

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Purpose Technology acceptance, especially internet banking adoption, has become a vital issue in the business world today. The potential of this technology is enormous. The purpose of this study is to ascertain determinants of internet banking adoption using unified theory of acceptance and use of technology (UTAUT) and electronic service (e-service) quality, which accounts for changes in user’s intention to adopt internet banking. Design/methodology/approach The authors collected data from customers of commercial banks using structured questionnaires. The data were collected in four weeks in

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Chuang, Chao Chao. "Customer Adoption of Internet Banking: An Empirical Investigation in Taiwanese Banking Context." Information Management and Business Review 4, no. 11 (2012): 570–82. http://dx.doi.org/10.22610/imbr.v4i11.1015.

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In these days, banks work hard to attract consumers and keep their market share by providing them with more innovative services through Internet banking. Banking services are now just at the distance of one click from the mouse. The purpose of this paper is to explore how and why specific factors affect adoption of Internet banking in Taiwan context. The findings suggest six identified factors are significant in respect of customersâ€™ adoption of Internet banking services. Convenience, accessibility and feature availability are the main motivators for consumers to use Internet banking service

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Inhambre, Rimark, and Rosfe Corlae Badoy. "Predictors of Internet banking services adoption among depositors in Davao City, Philippines." Southeastern Philippines Journal of Research and Development 28, no. 2 (2023): 69–86. http://dx.doi.org/10.53899/spjrd.v28i2.200.

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The Internet has transformed the face of banking in recent years. Client attitudes towards Internet banking depends on their perception of the services and the accompanying risks. Internet use has never been this indispensable, especially during lockdowns such as the COVID-19 pandemic. Hence, the study was undertaken to determine the factors that affect the level of usage of Internet banking services among depositors in Davao City, Philippines. A descriptive-correlational research design was employed to analyze the responses of 300 clients of five identified banks located within the first admi

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Gjermizi, Jehona, and Blerim Kola. "Modern Forms of Bank Service in Albania." European Journal of Multidisciplinary Studies 1, no. 1 (2016): 15. http://dx.doi.org/10.26417/ejms.v1i1.p15-21.

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Albanian banks are currently implementing e-banking. Banks that offer service via this channel claim that it reduces costs and makes them more competitive. However, many corporate consumers are not highly enthusiastic about Internet banking. An understanding of why corporate customers do not accept Internet banking can assist banks to implement this self-service technology more efficiently. In-depth qualitative interviews with Albanian firms suggest that security of the internet is a major factor inhibiting wider adoption. Those already using Internet banking seem to have more confidence that

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Johar, R. S., and D. Suhartanto. "The Adoption of Online Internet Banking in Islamic Banking Industry." IOP Conference Series: Materials Science and Engineering 662 (November 20, 2019): 032032. http://dx.doi.org/10.1088/1757-899x/662/3/032032.

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Chan, Siu-cheung, and Ming-te Lu. "Understanding Internet Banking Adoption and Use Behavior." Journal of Global Information Management 12, no. 3 (2004): 21–43. http://dx.doi.org/10.4018/jgim.2004070102.

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Tan, Margaret, and Thompson Teo. "Factors Influencing the Adoption of Internet Banking." Journal of the Association for Information Systems 1, no. 1 (2000): 1–44. http://dx.doi.org/10.17705/1jais.00005.

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Yadav, Pankaj. "ACTIVE DRIVERS OF ADOPTION OF INTERNET BANKING." Independent Journal of Management & Production 7, no. 2 (2016): 445–64. http://dx.doi.org/10.14807/ijmp.v7i2.403.

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Xu, Bo, Bingjia Shao, Zhangxi Lin, and Yifei Shi. "Enterprise Adoption of Internet Banking in China." Journal of Global Information Technology Management 12, no. 3 (2009): 7–28. http://dx.doi.org/10.1080/1097198x.2009.10856495.

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Hanafizadeh, Payam, Byron W. Keating, and Hamid Reza Khedmatgozar. "A systematic review of Internet banking adoption." Telematics and Informatics 31, no. 3 (2014): 492–510. http://dx.doi.org/10.1016/j.tele.2013.04.003.

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Gao, Ping, and Olayinka Owolabi. "Consumer adoption of internet banking in Nigeria." International Journal of Electronic Finance 2, no. 3 (2008): 284. http://dx.doi.org/10.1504/ijef.2008.020598.

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Xue, Mei, Lorin M. Hitt, and Pei-yu Chen. "Determinants and Outcomes of Internet Banking Adoption." Management Science 57, no. 2 (2011): 291–307. http://dx.doi.org/10.1287/mnsc.1100.1187.

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Kyambade, Mahadih, Abdul Male Ssentumbwe, and Afulah Namatovu. "Adoption Theories for Internet Banking in Uganda." Advances in Research 24, no. 6 (2023): 136–45. http://dx.doi.org/10.9734/air/2023/v24i6994.

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A lot of academic research has been done on Internet banking (IB). This study examines the IB literature through the prisms of nine adoption hypotheses. This review indicates that IB adoption is a complicated and multifaceted process; joint consideration of customers' personal, social, psychological, utilitarian, and behavioral aspects is essential; managers and system developers ought to implement a customer-centric approach focusing on managing belief formation rather than directly impacting behavior. However, the quality of IB research is unclear, and there is little consensus on the method

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Nasri, Wadie. "Acceptance of Internet Banking in Tunisian Banks." International Journal of E-Business Research 17, no. 3 (2021): 22–41. http://dx.doi.org/10.4018/ijebr.2021070102.

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The purpose of this study is to examine the factors which affect internet banking adoption acceptance in Tunisian banks by using the modified unified theory of acceptance and use of technology (UTAUT) model by adding attitude, trust, perceived risk, and perceived internet banking services quality. The proposed model was empirically tested using survey data provided by 203 respondents and was analyzed using a structural equation model (SEM). The analysis results indicated that performance expectancy, attitude, facilitating conditions, social influence, and perceived internet banking services qu

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Virginie, Takoutio Feudjio, Yougang Bernadette, and Teku Juscard Penn. "Adoption of Internet Banking Services and its Impact on Customer Satisfaction: A Bamenda Banking Perspective." Asian Journal of Economics, Business and Accounting 25, no. 2 (2025): 107–14. https://doi.org/10.9734/ajeba/2025/v25i21667.

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The purpose of banks Over the past years, had been that of providing higher customer satisfaction, because it is a critical one for long term success in the competitive market. The competition in the market increases as day by day so as to cope up with the growing competition pressure on banks. Banks are adopting many initiatives and one of them is internet-banking. Which involves providing banking services to customers through various electronic delivery Channels. The objective of this article is thus to Examine how internet banking services adoption (Use of Electronic Funds Transfer, Use of

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Shrestha, Sabina, and Mijala Kayestha. "Factors Affecting the Internet Banking Adoption in Kathmandu Valley." Interdisciplinary Journal of Innovation in Nepalese Academia 3, no. 1 (2024): 33–52. http://dx.doi.org/10.3126/idjina.v3i1.70275.

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In the rapid evolution of digital technology, the adoption of internet banking has become a crucial component of modern banking services. This paradigm shift towards digitization necessitates understanding the factors influencing internet banking adoption. This study aims to promote extensive adoption of internet banking in the Kathmandu Valley, encouraging financial inclusion and technological advancement in the region. This study examined factors influencing internet banking adoption among SMEs using an explanatory research design and the TAM theory, testing seven hypotheses. Data were gathe

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Nasri, Wadie, Charfeddine Lanouar, and Anis Allagui. "Expanding the Technology Acceptance Model to Examine Internet Banking Adoption in Tunisia Country." International Journal of Innovation in the Digital Economy 4, no. 4 (2013): 61–81. http://dx.doi.org/10.4018/ijide.2013100104.

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This paper aims to empirically examine the factors that affect the adoption of Internet banking in Tunisia. In order to explain the factors, this paper extends the “Technology Acceptance Model” by adding additional external factors such as security and privacy, self efficacy, social influence, and awareness of services and its benefits. The findings of the study suggests that the security and privacy, self efficacy, social influence, and awareness of services and its benefits have significant effects on the perceived usefulness (PU), perceived ease of use (PEOU) and attitude toward Internet ba

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Anand, J., and S. Radha. "Investigating the Factors Influence Adoption of Internet Banking in Chennai: Adopters Perspective." Shanlax International Journal of Arts, Science and Humanities 8, no. 1 (2020): 187–90. http://dx.doi.org/10.34293/sijash.v8i1.2425.

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The remarkable boom in the usage of the internet has made all banking institutions to make use of the internet for serving their customers retain and benefits, banks delivering all financial services through an online platform through Internet Banking. The track to embrace new technology to gain an advantage in the market gives the bank a new shape called the online Bank. The increased internet usage has made banks influence over the internet to gain a competitive advantage in the sector. This paper focus on the factors that influence the adoption of internet banking by customer”. In this stud

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Choban, U., and A. Meyrambek. "AN EXAMINATION OF DIGITAL BANKING TECHNOLOGY ACCEPTANCE AMONG MIDDLE AGED PEOPLE IN KAZAKHSTAN: A CONCEPTUAL INVESTIGATION." Journal of Entrepreneurship and Development Economics 55, no. 2 (2021): 44–61. https://doi.org/10.47344/sdubss.v55i2.577.

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The rapid growth of global internet use has caused an acuteneed for organizations to implement technologies in their daily operations. Inparticular, financial institutions began to promote digital banking servicesamong their customers. Although online banking seems attractive, many peoplefrom different age groups are still resistant to its adoption. Thus, this paperproposes a conceptual approach to adoption of internet banking among middleaged people in Kazakhstan.The studies conducted on IS/IT adoption by using TechnologyAcceptance Model (TAM) have revealed the limitations of the original mod

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Alhawamdeh, Loai Naser, Ayman Abdalmajeed Alsmadi, Elina Hasan, Firas Rifai, and Jassim Ahmad Al-Gasawneh. "THE DETERMINANTS OF INTERNET BANKING SERVICES ADOPTION IN THE EMERGING ISLAMIC BANKING SYSTEM." Journal of Southwest Jiaotong University 57, no. 1 (2022): 696–705. http://dx.doi.org/10.35741/issn.0258-2724.57.1.62.

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This study aims to examine the determinants of internet banking services adoption in the Jordanian Islamic banking system. A questionnaire survey was adopted as the research methodology, and 413 completed questionnaires were successfully collected. The obtained data were analyzed using Structural Equation Modeling Tool (SmartPLS), and the analysis results show that familiarity, IT support, and social influence affect the adoption of internet banking services. In contrast, the factor of need does not affect the adoption.

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