Dissertations / Theses on the topic 'ISO 9000'
Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles
Consult the top 50 dissertations / theses for your research on the topic 'ISO 9000.'
Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.
You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.
Browse dissertations / theses on a wide variety of disciplines and organise your bibliography correctly.
Yeung, Siu-ming Paul, and 楊兆鳴. "Implementing quality policy and ISO 9000." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1992. http://hub.hku.hk/bib/B31265546.
Full textVaičiūnaitė, Raimonda. "Statybos įmonės veiklos valdymas įdiegus ISO 9000 ir ISO 14000 standartus." Master's thesis, Lithuanian Academic Libraries Network (LABT), 2008. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2008~D_20080925_115102-41434.
Full textThis work analyses the practice of constructional enterprise administration after introducing into it the quality and anti-pollution standards, also the problems of ISO 9000 quality of standard management system implemention regard to general quality management. The management system integration peculiarities are analysed as well as the requirements for quality of ISO 9000 series and anti-pollution ISO 14000 series management system standarts, factors that influence them, quality and anti-pollution systems benefit in enterprise. Theoretical decisions are based on: Abramavičius Š., Adomėnas V., Jucevičius R., Paulauskaitė N., Rutkauskas J., Vanagas P., Gardin D., Hoyle D., Tsiakals J., West J. and other authors memoirs and books in which the ISO 9000 series quality standards of management systems implemention problems and pecularities, anti-pollution management system installation in Lithuania companies and so on are analysed by theoretical aspects. The survey was made by seeking to identify the administration of enterprise after implemention of quality and anti-pollution management systems. The hypothesis of author that the style of leadership TQM, which is oriented to JSC „NCC titanas“ and based on participation of all members, trying to reach permanent success to meet the requirements of customer and get a big benefit for all members of organization and society was confirmed. Though still JSC „NCC titanas“ should pay more attention to development of the service and the... [to full text]
Bell, Michael A. "Determinants of Success in ISO 9000 Implementation." Scholarly Repository, 2010. http://scholarlyrepository.miami.edu/oa_dissertations/536.
Full textLower, Ann. "ISO 9000 et l'autonomie dans le travail." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1999. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape10/PQDD_0001/MQ44680.pdf.
Full textAndrade, Jose Soares de. "Implantação da ISO 9000 na pequena empresa." [s.n.], 1999. http://repositorio.unicamp.br/jspui/handle/REPOSIP/306832.
Full textDissertação (mestrado) - Universidade Estadual de Campinas, Instituto de Matematica, Estatistica e Computação Cientifica
Made available in DSpace on 2018-07-25T06:22:16Z (GMT). No. of bitstreams: 1 Andrade_JoseSoaresde_M.pdf: 3397925 bytes, checksum: 3dafcce4b8e082e0906e673045a68b8d (MD5) Previous issue date: 1999
Resumo: A fim de orientar as pequenas empresas para implantarem sistemas de garantia de qualidade, através da norma NBR ISO série 9000, são apresentadas etapas para a implantação da referida norma, métodos e técnicas organizacionais que visam a melhoria da qualidade dos produtos, serviços e de vida no ambiente de trabalho. Considerando o que disse o Prof Wladimir Martinez da ESAN: "O certificado é apenas a ponta do iceberg", são apresentados nesse trabalho desde o resultado de diagnóstico feito com diversas empresas, que serve como referência para qualquer pequena empresa fazer uma auto análise, até os conceitos de processos de comunicação e da ambiência do trabalho que se seguidos melhorarão o clima organizacional. São apresentadas também algumas técnicas de exame de problemas da organização que auxiliam na descoberta das causas e orientam as soluções. É apresentado um histórico da qualidade através dos tempos, desde o início da interferência do homem no ambiente, modificando-o de acordo com a sua conveniência, a fim de garantir a sobrevivência de maneira mais fácil e confortável possível, assim como o "benchmarcking" usado para estabelecer metas para melhorias nos processos, nas funções, nos produtos, comparando uma empresa a outras. Em anexo, tendo em vista a importância vital para a compreensão desse estudo, estamos colocando: O projeto "Alto Tietê" de qualidade, com enfoque na certificação pela ISO 9000, que tornou possível, a pequenas empresas dos municípios de Mogí das Cruzes, Suzano, Poá, Itaquaquecetuba e região, atingir esse objetivo. Convém ressaltar que se trata de projeto pioneiro (vide Anexo 05 página 71), que de 120 empresas convidadas inicialmente, aproximadamente 90 compareceram ao seminário de apresentação do projeto, 40 se candidataram para formar o primeiro grupo e 15 foram escolhidas naquela ocasião. As empresas que não participam dos grupos, sempre que desejam são atendidas em ações isoladas com programas de treinamento e assessoria na área da qualidade. Hoje nessa região do estado de São Paulo, já está se formando o quarto grupo que, desde o terceiro, conta com 20 pequenas empresas participantes. Contamos hoje com quatro empresas certificadas, dez em fase de certificação e todas as demais com muitas melhorias implantadas e em condições, caso decidam, de partirem para a implantação e certificação pela ISO 9000. Finalmente, graças ao sucesso alcançado, esse projeto é hoje uma referência no SENAI-SP e tem sido repassado para diversas regiões do estado. Uma entrevista com a diretora de uma pequena empresa "Chaffi Indústria Metalúrgica Ltda.", que detalha as dificuldades enfrentadas para obter a certificação que, com certeza, são comuns. Em outras pequenas empresas, servindo como exemplo para todos. Baseado neste exemplo, são apresentados em anexos fotos que são as evidências objetivas das transfonnações ocorridas, e o Manual da Qualidade daquela empresa. Completando os anexos são apresentadas informações e exemplos que servem como referenciais para qualquer pequena empresa que busca a implementação da qualidade tendo ou não a certificação pela ISO 9000 como sua meta. Portanto os anexos constituem uma parte rica em infonnações para orientação de empresários, especialistas, consultores e demais interessados na implantação de um sistema de qualidade, baseado na NBR ISO série 9000 em pequenas empresas.
Abstract: In order to guide sized companies to set up assured quality systems through NBR ISO 9000 rule, steps are presented to the implementation of the mIe itself, as well as methods and organizational techniques aimed to improve the quality of products, services and living standard in the working site. According to professor Wlademir Martinez from ESAN: "The certificate is just the point o/ the iceberg". In this work we present not only the diagnosis results from several enterprises used as reference for any small company to proceed a self analysis, but also the concepts of communication processes and work environrnent which are made to improve the organizational scenary. Some solving problems techniques which may help discovering the origin of the problems and guide the solutions are also presented. A flashback of quality alongthe times is presented. Since the beginning of human interference into the environrnent, changing it to suit men' s convinience in order to assure surviving in an easier and more confortable way, as well as benchmarking companies to settle targets to improve processes, functions, pro.ducts, etc. Due to the vital importance of the fully understanding of this study, we attach the following: . The quality project "Alto Tietê", emphasizing the ISO 9000 certification which made possible for small companies from Mogi das Cruzes, Suzano, Poá, ltaquaquecetuba and neighbourhood to achieve this goal. It' s important to say that this a pioneer project (see appeendix 05, page 71), that out of 120 invited companies, nearly 90 have attended the opening seminar, where 40 companies have candidated to form the first group and 15 were chosen. The companies that do not participate in the working groups can be served with isolated actions such as training programs and consultancy in the quality area. Nowadays, within this area of São Paulo state, a fourth group is being forrned, gathering 20 small companies. For the time being, we have four certified companies, tem to be certified, and many others with a lot of improvement beeoming totally able to pursuit the ISO 9000 certifieation. Finally, thanks to the success achieved, this projeet is a referenee point in SENAI-SP and has been passed over to several regions of the state. . The interview with the direetor of a small eompany, "Chaffi Indústria Metalúrgiea Ltda.", whieh deseribes the problems to get the certifieation and, of course, works as an example for the others. Still, based on this specifie example, we attached some photos whieh are direet evidences of the chages and also the Qualit Manual of the eompany. Furher more, information and examples whieh ean be used as reference points by any small company looking for the implementation of quality, with or without ISO 9000 certificate. Therefore, the appendices are a very rieh part in terms of information to guide businessmen, experts, consultalits and everyone who is interested in the set up of a qualitycsystem based on the NBR ISO 9000 role for small companies.
Mestrado
Mestre em Qualidade
Arvidsson, Anna, and Christel Bennwid. "ISO 9000 och dess funktion i byggbranschen." Thesis, Malmö högskola, Fakulteten för teknik och samhälle (TS), 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-21677.
Full textSyftet med detta arbetet har varit att undersöka hur beställare ser på ISO 9000 och hur det fungerar i byggbranschen. I arbetet är både beställares och entreprenörers synpunkter behandlade för att få en rättvis bild av hur kvalitetsarbetet fungerar inom byggbranshen. Den allmäna uppfattningen om ISO 9000 har visat sig vara positiv. Det har under arbetets gång dock visat sig att inget system är så bra att det inte kan förbättras. En utbredd uppfattning är även att ISO 9000 innebär för mycket pappersarbete men även att de företag som är certifierade är välorganiserade. Framförallt efterfrågas det av majoriteten en standard som är mer anpassad till byggbranschen.
Gálik, Petr. "Aplikace nástrojů jakosti dle ČSN ISO 9000." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2008. http://www.nusl.cz/ntk/nusl-221766.
Full textSilva, Claúdia Margarida Ramos de Sousa e. "A transição das ISO 9000:1994 para as ISO 9000:2000: o impacto das alterações na competitividade das organizações." Master's thesis, Universidade de Aveiro, 2004. http://hdl.handle.net/10773/16206.
Full textEste trabalho avalia a evolução do referencial normativo ISO 9000, tendo como base de trabalho a versão editada em 1994 e a versão em vigor 2000. Desta avaliação identificam-se as principais alterações e qual o seu impacto na competitividade das organizações. Apresenta-se um modelo de aplicação da abordagem processual e sua monitorização.
This study pursues assessment the standard ISO 9000, based on versions 1994 and 2000. These assessments identify the mains alterations and your contribution for the competitiveness of organizations. Present the application model process approach and your monitoring. The study finishes with the conclusions over the proposed subject.
Höglund, Philip. "Kvalitetsledningssystem enligt ISO 9001 : Produktionsprocessen." Thesis, Uppsala universitet, Industriell teknik, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-156881.
Full textSou, On Peng. "How ISO 9000 approach to total quality management." Thesis, University of Macau, 2000. http://umaclib3.umac.mo/record=b1636773.
Full textMarques, Claudia Scoton Antonio. "Normas NBR ISO 9000 e qualidade de pavimentos." Universidade de São Paulo, 1999. http://www.teses.usp.br/teses/disponiveis/18/18137/tde-26012018-185614/.
Full textArguments were used to show that definitions and concepts from National Brazilian for Standards Association documents, the NBR ISO 9000, should contribute to identify concepts and suggestions to analyze and accept actions in construction and maintenance of pavements, or their performance using the user\'s point of view. lt was studied concepts on quality, pavement quality, organizations, quality systems, quality warranty, information to quality actions, actions on quality, process quality and service quality. After this it was reported some facts to guide the discussion on standard applications to pavement quality studies.
Rosenstein, Shaun. "Implementation of ISO 9000 in the printing industry." Thesis, Cape Technikon, 2003. http://hdl.handle.net/20.500.11838/2056.
Full textThis research report is based on a case study. It follows up on the research of a previous study by Muregerera (1996). His thesis was compiled in order to develop a model for a world-class manufacturing organization. For his case study, he chose Omnigraphics. Although his focus was on world class manufacturing principles, he did address Omnigraphics prior to the organization receiving ISO 9000 certification through the SASS. This research report therefore looks at the transformation that Omnigraphics went through, from an organization without a formal quality management system, to one with a functional quality management system. Chapter one defines quality management systems and the benefits of a formal quality management system. Current research is discussed in chapter two together with the benefits and requirements of the ISO system. Chapter three addresses the challenges, which Omnigraphics faced prior to ISO 9000 implementation and the changes that occurred once this organization was certified to ISO 9001. A comprehensive survey was done to identify the actual benefits that suppliers and customers see in dealing with an ISO 9000 listed organization. Chapter four looks at the participants of the survey as well as the questions posed. Chapter five gives the results of the survey in a graphical format as well as an interpretation of the results. The research report also focuses on the new revision of the ISO 9000 series and this is addressed in chapter six. The report closes by reviewing the research and looking at the future of the ISO 9000 series.
Corral, Jean-François. "La norme ISO 9000 et la prestation juridique." Montpellier 1, 1998. http://www.theses.fr/1998MON10034.
Full textJohansson, Tommy. "Uppgradering till ISO 9000 2000 : Monteringsfabriken, SAAB Automobile AB." Thesis, University West, Department of Technology, 2002. http://urn.kb.se/resolve?urn=urn:nbn:se:hv:diva-753.
Full textBud, Anna, and Marita Pettersson. "Vilka faktorer finns bakom ISO 9000 seriens omfattande spridning?" Thesis, Södertörn University College, School of Business Studies, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-1505.
Full textSyftet med uppsatsen är att undersöka och analysera hur ISO 9000 serien utvecklats och spridits med utgångspunkt från Røviks teori gällande framgångsrika recept. Vi har sökt svaren till vilka faktorer som gör att organisationer tar till sig konceptet och implementerar det. Frågor har skapats utifrån ovanstående teori som sedan ställts till Sveriges samtliga tio ackrediterade certifieringsorgan som utför revisioner av standarden. Vi har även ställt frågor till SIS, Swedish Standard Institute som ansvarar för framtagandet av standarder i Sverige. Efter att ha applicerat och analyserat den empiri som vi erhållit genom intervjuer och litteraturstudier har vi funnit att ISO 9000 serien till stora delar stämmer överens med vald teori. De faktorer som vi funnit ligga bakom ISO 9000 seriens omfattande spridning är att standarden kan användas av alla, små som stora organisationer inom olika branscher. Framgångsrika företag blir ofta förebilder för andra vilket bidrar till ökad spridning. Vidare anses standarden vara modern och ”ligger i tiden”. Den uppdateras för att anpassa sig till den föränderliga omvärlden. Standarden framstår som något fördelaktigt för alla i en organisation. Slutligen har vi funnit att standarden bidrar till att varje enskild individ får ansvar och befogenheter för sin del av processen vilket medför större engagemang och motivation i arbetet.
Stahl, Florian. "Instantiation of an ISO 9000 compliant quality assurance process." Thesis, Växjö University, School of Mathematics and Systems Engineering, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-666.
Full textMeegan, Sarah T. "Organisational transitions from ISO 9000 to Total Quality Management." Thesis, Queen's University Belfast, 1997. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.245786.
Full textNabe, Percival Mvuyisi. "Organisational transformation using total quality management and ISO 9000." Thesis, Cape Peninsula University of Technology, 2008. http://hdl.handle.net/20.500.11838/1209.
Full textEngineering by its very nature is associated with quality processes. Ineffective processes have the potential to jeopardize the chances of providing consistently, products that meet customer and applicable regulatory requirements. By implication, this senario also calls for organizational transformation. SA Five Engineering (Pty) Ltd (SAF), which will serve as the target organization for this research study has in the past year suffered numerous complaints of poor products as a result of ineffective processes, impacting on production quality. Both 150 9000 and the concept of Total Quality Management have the potential to mitigate ineffective processes within SAF. The key research objective with this research study, is to recommend how to improve ineffective processes and the competitive advantage of SAF through improved products. Furthermore, to analyze the business organization in order to determine the extent to which Total Quality Management principles are deployed with the aim of developing a model, which will serve as a benchmark for sustained improvement. The research problem deals with ineffective processes within SAF which impacts adversely on delivery of quality products and services. The research design and methodology to be conducted within the ambit of this research study is applied research, as applied research is designed to apply its findings to solve a specific existing problem. The research will furthermore fall in the social world as the research relates to a structured business research study pertaining to how things are, and why. The research will be conducted from both an empirical and theoretical research paradigm, using a survey for the purpose of data collection. The research method that will be applied within the context of this research study will be a case study research.
Černá, Lenka. "Zavedení systému managementu kvality podle norem řady ISO 9000." Master's thesis, Vysoká škola ekonomická v Praze, 2012. http://www.nusl.cz/ntk/nusl-194189.
Full textLe, Ha Thi Viet. "Assessing impact of ISO 9000 certification on international trade." Connect to this title online, 2009. http://etd.lib.clemson.edu/documents/1252937743/.
Full textLaven, Fredriksson Daniel. "Förstudie för införande av ISO 9001 : Nulägesanalys och handlingsplan." Thesis, Uppsala universitet, Industriell teknik, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-160815.
Full textLübbe, Ulrich. "Modell für ein rechnerunterstütztes Qualitätssicherungssystem gemäss DIN ISO 9000 ff. /." Berlin ; Heidelberg ; New York ; London ; Paris ; Tokyo ; Hong Kong ; Barcelona ; Budapest : Springer, 1994. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=006345288&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.
Full textWalldén, Josefin. "Förändringar efter införandet av kvalitetssystemet ISO 9000 i IT-företag." Thesis, University of Skövde, Department of Computer Science, 2001. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-558.
Full textDå konkurrensen blir allt hårdare bland företag, har kvalitet blivit ett allt viktigare konkurrensmedel. För att kunna ge hög kvalitet till sina kunder, måste företaget ha hög kvalitet internt. Allt fler företag inför därför ett kvalitetssystem som hjälpmedel för att styra kvaliteten åt rätt håll. Ett av de vanligaste kvalitetssystemen är ISO 9000. Detta examensarbete behandlar de förändringar som sker efter införandet av ISO 9000 i IT-företag.
I undersökningen har fyra kvalitetsansvariga på fyra olika IT-företag intervjuats om vilka förändringar som har skett i deras företag. Förändringarna har varit ganska likartade mellan de olika företagen. Resultatet visar att de förändringar som sker är att företaget får ett bättre kvalitetsmedvetande, mer fokus på kvalitet till kund, bättre ordning och reda i företaget och fler revisioner.
Lee, Kam-hung, and 李錦鴻. "Implementation of ISO 9000 in electrical & mechanical services Department." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31267373.
Full textDick, Gavin Peter McDonald. "Shedding light on the business benefits of ISO 9000 certification." Thesis, Staffordshire University, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.402441.
Full textSzyszka, Irene. "Implantação de sistemas da qualidade ISO 9000 e mudanças organizacionais." reponame:Biblioteca Digital de Teses e Dissertações da UFRGS, 2002. http://hdl.handle.net/10183/2925.
Full textLewden, Marie. "La qualité dans l'industrie pharmaceutique et la certification ISO 9000." Bordeaux 2, 1995. http://www.theses.fr/1995BOR2P028.
Full textВіткін, Л. М. "Роль міжнародних стандартів ISO серії 9000 для побудови економіки знань." Thesis, Видавництво СумДУ, 2008. http://essuir.sumdu.edu.ua/handle/123456789/18489.
Full textLucius, Tommie J. "Department of Defense quality management systems and ISO 9000:2000." Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 2002. http://sirsi.nps.navy.mil/uhtbin/hyperion-image/02Mar%5FLucius.pdf.
Full textLee, Kam-hung. "Implementation of ISO 9000 in electrical & mechanical services Department /." Hong Kong : University of Hong Kong, 1996. http://sunzi.lib.hku.hk/hkuto/record.jsp?B17983769.
Full textVal, Guilherme Trindade do. "Os impactos da mudança da ISO 9001:1944 para a ISO 9001:2000 em uma empresa metalurgica." [s.n.], 2004. http://repositorio.unicamp.br/jspui/handle/REPOSIP/264006.
Full textDissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Engenharia Mecanica
Made available in DSpace on 2018-08-04T00:39:22Z (GMT). No. of bitstreams: 1 Val_GuilhermeTrindadedo_M.pdf: 732727 bytes, checksum: 869c1ce09ec685ab76c9bf3a0f247764 (MD5) Previous issue date: 2004
Resumo: Este trabalho tem o objetivo de analisar criticamente a implantação da ISO 9001:2000, demonstrando e avaliando os impactos no setor de processos e um estudo de caso em situação real apontando as vantagens sobre a ISO 9001:1994, assim como os problemas relacionados à organização da empresa, propondo soluções através dos métodos e ferramentas mais adequadas. Uma comparação entre as normas ISO 9001:1994 e ISO 9001:2000 foi feita para demonstrar os impactos da revisão. A Implantação foi realizada na área de Processos Metalúrgicos, mais precisamente em uma empresa que tem como principal processo a Trefilação de Aços Inoxidáveis. Neste trabalho, estão descritos os principais passos da implantação do sistema em todos os níveis da organização, analisando-os criticamente, através de indicadores da qualidade e produtividade, destacando os principais resultados obtidos e as dificuldades encontradas. Nesse processo de implantação a maior dificuldade foi à conscientização da alta diretoria seguida pelos demais setores da empresa, porém, após passar por essa dificuldade, a responsabilidade diante da política da empresa fez com que todos os setores participassem ativamente para o cumprimento e monitoramento das metas estabelecidas pela organização
Abstract: This research has as objective to analyze critically the introduction of ISO 9001:2000, showing and evaluating the impacts in the process department and a case study and real situation pointing the advantages against ISO 9001:1994, as well as the problems related to the company organization, proposing solutions through method and more suitable tools. A comparision between the norm ISO 9001:1994 and ISO 9001:2000 was done to demonstrate the revision impacts. The introduction was accomplished in the Metallurgical Process, more precisally in a company that has as principal process the Stainless Steel Trefilation. At this research are described the principal steps of the system introduction in all levels of the organization, analyzing them critically through quality indicators and productivity, emphasizing the principal results taken and the difficulties found. In this process of introduction the biggest difficulty was to make aware the company management followed by the other departments of the company, however, after finished this difficulty, the responsibility to the company politics made all departments change their mind and participate actively to execute and follow up the mark established by the organization
Mestrado
Gestão da Qualidade Total
Mestre em Engenharia Mecânica
Williams, John W. "A Study of The Correlation of The ISO-9000 Quality Control Program on The Financial Results of Information Technology Companies Who Have Achieved ISO-9000 Certification." NSUWorks, 2001. http://nsuworks.nova.edu/gscis_etd/925.
Full textNg, Jose. "Quality management system - ISO 9000 : a case study of Securicor Macau." Thesis, University of Macau, 2003. http://umaclib3.umac.mo/record=b1636248.
Full textCheang, Io Kit. "Impact of ISO 9000 quality system implementation in distribution division (CEM)." Thesis, University of Macau, 2000. http://umaclib3.umac.mo/record=b1636697.
Full textAkaner, Mesut. "Application Of Iso 9000 And Ohsas 18000 To A Mining Company." Master's thesis, METU, 2003. http://etd.lib.metu.edu.tr/upload/3/1054980/index.pdf.
Full textGranite Inc. but also some other companies and establishments. Studies show that there are some problems observed in the implementation of both series. The main problem is commitment of the top management. Other problems are documentation and training of the personnel. These problems are more serious in small scale mining companies and quarries. Although existance of these problems is highly possible in the mining companies applying ISO 9000 and OHSAS 18000 series are very beneficial regarding the increase in the quality of products and therefore it&
#65533
s advantages and in providing a healthy and safe working environment and become a necessity.
Champoux, Gilles. "ISO-9000 dans les petites et moyennes entreprises manufacturières du Québec." Thèse, Université du Québec à Trois-Rivières, 1996. http://depot-e.uqtr.ca/4670/1/000626123.pdf.
Full textOliveira, Alexandre José de. "Abordagens motivacionais em empresas certificadas pela ISO 9000 :: um estudo multicaso /." Florianópolis, SC, 1998. http://repositorio.ufsc.br/xmlui/handle/123456789/77383.
Full textMade available in DSpace on 2012-10-17T03:36:57Z (GMT). No. of bitstreams: 0Bitstream added on 2016-01-08T22:53:38Z : No. of bitstreams: 1 151306.pdf: 2447686 bytes, checksum: 85e7761e1ec686fbff3dc56acb0140ff (MD5)
Marques, Rogério Carniel. "Implantação de sistemas da qualidade ISO 9000 com foco em resultados." Florianópolis, SC, 2001. http://repositorio.ufsc.br/xmlui/handle/123456789/81505.
Full textMade available in DSpace on 2012-10-19T04:47:05Z (GMT). No. of bitstreams: 0Bitstream added on 2014-09-26T00:25:21Z : No. of bitstreams: 1 186277.pdf: 5736157 bytes, checksum: 0563f00cc412474eecda3fd2e2d528ac (MD5)
Um sistema da qualidade conforme a ISO 9000, é uma ferramenta de grande valia, na questão da competitividade, para as empresas que souberem implantá-lo e utilizá-lo da forma correta. Este trabalho se destinou a analisar uma implantação de um sistema da qualidade conforme a ISO 9002 em uma empresa de transportes, com o intuito de verificar quais seriam os fatores que levariam um sistema da qualidade a se tornar algo excessivamente burocrático e inerte para a busca de melhorias. Através da análise desses fatores, foi possível identificar quais seriam os pontos que, se desenvolvidos adequadamente, fariam do sistema da qualidade uma ferramenta focada na obtenção de resultados e sugerir a forma mais adequada para implantá-los. Considerando-se o grande crescimento da ISO 9000 no Brasil, imagina-se que qualquer ação no sentido de melhorar o desempenho desses sistemas da qualidade, estará contribuindo para o aumento da competitividade do país.
Sartorelli, Lucas Ernesto. "Analise critica da implantação da ISO 9001/1994 com alguns requisitos da ISO 9001:2000 a luz dos principais autores da qualidade." [s.n.], 2003. http://repositorio.unicamp.br/jspui/handle/REPOSIP/264019.
Full textDissertação (mestrado profissional) - Universidade Estadual de Campinas, Faculdade de Engenharia Mecanica
Made available in DSpace on 2018-08-03T17:01:44Z (GMT). No. of bitstreams: 1 Sartorelli_LucasErnesto_M.pdf: 275171 bytes, checksum: 2e81658d531bc5effdf47558c9ea2e37 (MD5) Previous issue date: 2003
Mestrado
França, Nathalie Piccolotto. "Sistema integrado de gestão : qualidade, meio ambiente, segurança e saude : recomendações para implementação em empresas construtoras de edificios." [s.n.], 2009. http://repositorio.unicamp.br/jspui/handle/REPOSIP/257830.
Full textDissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Engenharia Civil, Arquitetura e Urbanismo
Made available in DSpace on 2018-08-13T07:32:36Z (GMT). No. of bitstreams: 1 Franca_NathaliePiccolotto_M.pdf: 1101123 bytes, checksum: 029d6e644a3a3534eda859126b0695a1 (MD5) Previous issue date: 2009
Resumo: Os Sistemas Integrados de Gestão (SIG) que contemplam Gestão da Qualidade (NBR/ ISSO 9001), Ambiental (NBR/ISO 14001) e de Segurança e Saúde no Trabalho (OHSAS 18001) são relativamente novos na construção civil brasileira; no entanto, em diversos outros setores o uso dos SIG já é largamente empregado e algumas construtoras brasileiras pioneiras vêm acompanhando esta tendência. Este trabalho tem como objetivo propor recomendações para implementação, em empresas construtoras de edifícios, dos Sistemas Integrados de Gestão. Esta pesquisa adota como estratégia estudos de caso. Foram realizados estudos de caso exploratórios em uma indústria e uma empresa de logística e, depois, dois estudos de caso exploratórios na construção civil brasileira, em construtoras que já tem o SIG, além de entrevistas com auditores e consultores das normas em questão; posteriormente, iniciou-se um estudo de caso mais aprofundado em uma empresa construtora de edifícios, pioneira na implementação de SIG no setor. Foram identificados fatores que facilitam ou dificultam a implementação dos SIG e se realizou uma análise de alguns requisitos das normas, que podem ser implementados de forma integrada. Para finalizar o trabalho, são expostas recomendações para implementação de SIG em construtoras, que traga benefícios como: maior efetividade em atingir os objetivos do SIG, redução de custos, simplificação da documentação, maior envolvimento dos funcionários e atendimento estruturado e sistematizado aos requisitos de qualidade, meio ambiente e segurança, servindo como fator de competitividade das empresas do setor.
Abstract: Integrated Management Systems (IMS) considering Quality Management (NBR/ISO 9001), Environmental Management (NBR/ISO 14001) and Occupational Health & Safety Management (OHSAS 18001), are relatively new in the Brazilian construction. Several other industries widely use the IMS and some pioneering Brazilian builders are following the trend. The objective of this research is to propose recommendations for implementation of Integrated Management System in building construction companies. This work uses case studies as research strategy. Exploratory case studies were done in a manufacturer and a logistics company, then two exploratory case studies in Brazilian construction companies that already have IMS, and interviews with auditors and consultants where carried out. Later, a more detailed case study was conducted in a building construction company, pioneer in the implementation of IMS in the sector. Factors that facilitate or hinder the implementation of IMS were identified, and some requirements of the standards that can be implemented in a integrate manner were reviewed. To finish the research, recommendations are set for implementation of IMS in construction, which brings benefits as: effectiveness in achieving the goal of the IMS, cost reduction, simplification of documentation, involvement of workers, and systematic approach to quality, environment, security, and health requirements, serving as a factor of competitiveness on the sector.
Mestrado
Arquitetura e Construção
Mestre em Engenharia Civil
Dóša, Vladimír. "Využití norem ISO v konkrétním podniku." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2009. http://www.nusl.cz/ntk/nusl-222224.
Full textKnoernschild, Nicole. "ISO 9000 and its influence to create a competitive advantage for certified companies." Menomonie, WI : University of Wisconsin--Stout, 2005. http://www.uwstout.edu/lib/thesis/2005/2005knoernschildn.pdf.
Full textBalagué, Núria. "Normes de qualitat ISO 9000 a les biblioteques d'institucions d'educació superior, Les." Doctoral thesis, Universitat de Barcelona, 2007. http://hdl.handle.net/10803/764.
Full textEs presenta l'estat de l'art de l'aplicació de les normes ISO 9000 a les biblioteques, amb especial incidència en les biblioteques d'institucions d'educació superior.
En la recerca es vol determinar quins trets característics presenten les biblioteques d'institucions d'educació superior organitzades emprant la normativa ISO 9001:2000 que han assolit la seva certificació. També s'estudien els factors que incideixen en la implementació dels seus sistemes de gestió de la qualitat.
El treball presenta l'evolució de la implantació de les normes ISO 9000 a les biblioteques d'institucions d'educació superior (cronologia, tipologia d'implantació i distribució geogràfica de les biblioteques certificades) i, a partir d'una enquesta a directors de biblioteques amb el sistema de gestió de la qualitat certificat, exposa els motius per a implantar les normes ISO 9000 a les biblioteques, les dificultats que presenten en la seva implementació i els avantatges que reporta la seva aplicació. Per finalitzar, es presenta una visió prospectiva sobre el futur de les ISO 9000 a les biblioteques de les institucions d'educació superior.
The ISO 9000 standards are one of the management instruments that have been adopted by libraries over the last few years. This work focuses on ISO quality systems of libraries of Higher Education Institutions. The research presents a state of the art of the application of ISO 9000 standards in libraries and a methodology has been developed to know the extension and the impact of the ISO 9000 standards in the libraries of these institutions.
The work presents the evolution of the implementation of ISO 9000 standards in the libraries of Higher Education Institutions (chronology, typology of implementation and geographical distribution of the certified libraries). A research was carried out in order to find out how many academic libraries have an ISO 9001:2000 certified quality management system and a questionnaire was sent to the directors of the libraries that were identified.
The research looks for the identification of which features show ISO 9001 certified libraries, and the reason to implement an ISO 9001:2000 compliant quality management system. The difficulties presented by the implementation of ISO 9001:2000 and the advantages offered by the standard are described and a prospective view about the future of the ISO 9000 in the libraries is presented.
Leong, Sok I. "Managerial FAD or organizational enhancement? ISO 9000 certification in a public organization." Thesis, University of Macau, 2004. http://umaclib3.umac.mo/record=b1636748.
Full textThaver, Ismat. "The role of ISO 9000 registration in Canadian apparel buyers' vendor selection." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2001. http://www.collectionscanada.ca/obj/s4/f2/dsk3/ftp04/MQ61952.pdf.
Full textPoksiʹnska, Bożena. "ISO 9000: business as usual or radical change? : experiences from Swedish organisations /." Linköping : Linköping University, 2006. http://www.bibl.liu.se/liupubl/disp/disp2006/tek997s.pdf.
Full textLee, Wai-ching Peggy, and 李慧淸. "The application of ISO 9000 quality system in building maintenance of hospitals." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2000. http://hub.hku.hk/bib/B31968648.
Full textNajmi, Manoochehr. "An integrated framework for post-ISO 9000 quality development within manufacturing organisations." Thesis, University of Liverpool, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.366401.
Full textHuang, Zhaoxiong. "The implementation of ISO 9000 in the UK and Taiwanese textile industries." Thesis, University of Leeds, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.271073.
Full textBlignaut, Vincent. "ISO 9000 implementation guidelines." Thesis, 2016. http://hdl.handle.net/10539/20852.
Full textThis project compares the ISO 9000 series with the Deming-based total quality management philosophy. The series are also equated with the Deming prize and the Malcolm Baldrlge National Quality Award as a trilogy in achieving total quality management. Many companies which have implemented total quality management are requiring their suppliers to meet quality standards to assure a consistent product or service. The SABS ISO 9000 series is presently a prevalent method of assessment of suppliers. Concerns that ISO registration would be the only way LV ensure sales to the European Community have partially diminished, while pressure from domestic firms have increased. especially for companies facing competitive bidding from supplier contracts This driving force may result in companies not reaping the advantages of total quality management, as their quality systems are simply designed to meet ISO 9000 requirements, Analysis, primary and secondary research identified weaknesses and strengths of the ISO standards and Awards. Suggestions are made to those companies in the process ofISO registration in moving to a total quality environment.