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1

Arhall, Johanna, and Emmie Cox. "Key Performance Indicators for SAS Flights." Thesis, Linköpings universitet, Kommunikations- och transportsystem, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-104028.

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Revenue management is a thoroughly researched field of study and it is widely used in several different industries. The Revenue Management Department at the airline SAS (Scandinavian Airline System) serves to maximise the profit of the company’s flights. At their disposal they have a number of tools, which use KPIs (Key Performance Indicators) as a measurement. The KPIs are used in prognosis to determine future initiatives, and to analyse and verify results. SAS does not know if the KPIs they focus on to measure performance are the most relevant for optimisation of revenue for their flights. I
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Davidson, Anne Leslie. "Key performance indicators in humanitarian logistics." Thesis, Massachusetts Institute of Technology, 2006. http://hdl.handle.net/1721.1/35540.

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Thesis (M. Eng. in Logistics)--Massachusetts Institute of Technology, Engineering Systems Division, 2006.<br>Includes bibliographical references (leaves 86-87).<br>Non-profit humanitarian relief organizations have typically been unable to measure the performance of their supply chains due to an inability to centrally capture data from operations. With the recent development and implementation of information technology systems that can support the logistics function of these organizations, the data is now available to measure performance, but what is still lacking is a central framework of metr
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Maier, Philipp. "Website Evaluation Model and Key Performance Indicators /." St. Gallen, 2008. http://www.biblio.unisg.ch/org/biblio/edoc.nsf/wwwDisplayIdentifier/04608352001/$FILE/04608352001.pdf.

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Krishnapillai, Alagesan. "Understanding key performance indicators through driver measures." Thesis, University of Ottawa (Canada), 2009. http://hdl.handle.net/10393/28321.

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Performance management is a vital part of every organization for its success and long term survival in the current competitive global market place. An organization needs a sound performance management framework to analyze its data to make strategic and tactical decisions. The weaknesses in today's performance management frameworks are linked to their inability to integrate strategy formulation with implementation. In our thesis, we introduce D river Measure Models that can define cause-and-effect relationship between d river measures and Key Performance Indicators (KPIs) for effective performa
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McGill, Susan. "NETWORK PERFORMANCE MANAGEMENT USING APPLICATION-CENTRIC KEY PERFORMANCE INDICATORS." Doctoral diss., University of Central Florida, 2007. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/4055.

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The Internet and intranets are viewed as capable of supplying "Anything, Anywhere, Anytime" and e-commerce, e-government, e-community, and military C4I are now deploying many and varied applications to serve their needs. Network management is currently centralized in operations centers. To assure customer satisfaction with the network performance they typically plan, configure and monitor the network devices to insure an excess of bandwidth, that is overprovision. If this proves uneconomical or if complex and poorly understood interactions of equipment, protocols and application traffic degrad
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Hogg, Sophie Royda. "Using key performance indicators in town centre management." Thesis, Manchester Metropolitan University, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.271269.

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Pais, Fernando José Pinto. "Performance tangível versus performance intangível." Master's thesis, FEUC, 2016. http://hdl.handle.net/10316/32504.

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Relatório de estágio do mestrado em Gestão, apresentado à Faculdade de Economia da Universidade de Coimbra, sob a orientação de Paulo Miguel Marques Gama Gonçalves e Sérgio Daniel Duarte Lopes.<br>O presente trabalho apresenta-se como um relatório de estágio que permitirá concluir o Mestrado em Gestão da Faculdade de Economia da Universidade de Coimbra. O estágio decorreu na Visabeira Pro – Estudos e Investimentos, SA (empresa pertencente ao Grupo Visabeira, SGPS, SA), mais propriamente no departamento de controlo de gestão e acompanhamento de negócio, entre as datas de 8 de fevereiro e 13 de
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Samir, Kousay. "Key Performance Indicators in Cyber-Physical Production Systems." Thesis, KTH, Industriell produktion, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-217866.

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Kerr, Stephen Gawley. "Key performance indicators as a policy implementation technique." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2000. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape3/PQDD_0013/NQ59609.pdf.

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Kovach, Matthew. "Causal Inference of Human Resources Key Performance Indicators." Bowling Green State University / OhioLINK, 2018. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1542361652897175.

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Sewry, Nicola. "Key performance indicators and predictors in Varsity Cup rugby." Master's thesis, University of Cape Town, 2014. http://hdl.handle.net/11427/13267.

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Rugby union is a popular sport worldwide, and due to the professional nature of the sport the demands on players continues to increase, resulting in acute and chronic fatigue. The aims of the study were to investigate the tools used to monitor and predict changes in training status and determine the effectiveness of these to: (i) measure the subjective nature of coaches and their selection relating to the players’ performance, and (ii) to use performance indicators to correlate to team performance. The University of Cape Town Rugby Varsity Cup Team (First XV squad) were monitored from their pr
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Martikainen, Julia, and Laura Himanen. "Measuring Sustainability in Supply Chain with Key Performance Indicators." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Centre of Logistics and Supply Chain Management (CeLS), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-44125.

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Background: The existing literature addresses the emerge of sustainability issues being one of the main concerns in organizations’ supply chains. Constantly growing environmental, social, and ethical concerns have increased the pressure of organizations to adopt sustainable business practices into their operations. Purpose: The aim of the study was to examine the current status of sustainability of supply chains and how it is measured. The goal of this study is to answer the research question: How organizations measure their sustainable supply chain performance with Key Performance Indicators?
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Arif, Safin. "Utveckling av Key Performance Indicators genom underhållstrategi för processindustrin." Thesis, Mälardalens högskola, Akademin för innovation, design och teknik, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-46693.

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Följande avhandlingsarbete har utförts som en fallstudie på BillerudKorsnäs tillsammans med en litteraturstudie som har gett upphov till den teoretiska referensram som grundläggande lagt grunden för mätstrukturen Key Performance Indicators (KPI) utformad för underhållsorganisationen. Vidare har datainsamling i form av intern och extern benchmarking tillsammans med dokumentstudier, semistrukturerade intervjuer och strukturerade observationer genomförts för att få en fullständig redogörelse för den aktuella situationen i enlighet med riktlinjerna för examensarbete på högskolenivå. Examensarbetet
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Behzadirad, Amin, and Fredrik Stenfors. "Key Performance Indicators (KPIs) : A study of key performance indicators (KPIs) at one of the production sites of Fresenius Kabi in Brunna, Sweden." Thesis, KTH, Tillämpad maskinteknik (KTH Södertälje), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-173403.

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Furman, Thomas L. "Improving key performance indicators for distribution facilities through action research." [Denver, Colo.] : Regis University, 2006. http://165.236.235.140/lib/TFurman2006.pdf.

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Winkelnkemper, Torsten [Verfasser]. "Key performance indicators for economic downstream process development / Torsten Winkelnkemper." München : Verlag Dr. Hut, 2012. http://d-nb.info/102424279X/34.

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Shah, Bilal Ahmed. "Development and Implementation of Environmental Key Performance Indicators (KPIs) in Swedish Manufacturing Industry." Thesis, Mälardalens högskola, Akademin för innovation, design och teknik, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-23744.

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Traditional manufacturing industry have developed a linear production path that involves resource extraction, energy usage, emissions released to air and water, and waste produced at volumes and rates that places increasing burden on the natural environment. These traditional manufacturing organizations have mostly viewed environmental activities separately from their core business operations. Today, organizations are shifting their manufacturing approach. There is a significant potential to reduce the energy use, emissions released, resource consumption and wastes produced through sustainable
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Hailemariam, Matias. "Business Driven Maintenance Strategy Development with Performance Indicators." Thesis, Växjö University, School of Technology and Design, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-5564.

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<p>The overall target of the maintenance management system is to improve the role of a maintenance organization in positively impacting <em>production capacity, <em>products quality, safety and also <em>overall production cost. In the course of ensuring the above mentioned benefits, the maintenance system should be designed under an umbrella of appropriate strategy that is developed in line with the company’s major business objectives. </em></em></em></p><p>The thesis work is focused on developing a model that assist the design of a maintenance strategy which is linked with the company’s major
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Phan, Lan. "Voluntary Disclosure of Non-Financial Key Performance Indicators during Earnings Releases." Scholarship @ Claremont, 2019. https://scholarship.claremont.edu/cmc_theses/2221.

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Almost two decades after the burst of the Dot-com bubble, investors are opinionated as to whether a new technology bubble has formed in the equities market. Similar to the late 1990's and early 2000's, many Internet firms today go through initial public offering without yet turning over a dollar of earnings, but boast certain revenue-associated performance metrics to investors promising of future success. However, investors are known to hold sentiments sensitive to earnings announcements (Seok, Cho & Ryu, 2019) and reward firms which meet or beat earnings with higher stock returns (Bartov, Giv
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Shackleton, Celeste. "Developing key performance indicators for corporate communication in the information technology industry." Pretoria : [s.n.], 2006. http://upetd.up.ac.za/thesis/available/etd-05162007-140318/.

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Olingdal, Jakob, and Joni Peltomaa. "Process assessment at LFV - measuring and mapping of the order process." Thesis, Linköpings universitet, Kommunikations- och transportsystem, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-133211.

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För verksamheter som arbetar processorienterat är det viktigt att kunna mäta och följa upp verksamhetens processer för att få svar på var man står i nuläget och hur framtida mål kan uppnås. Vid mätning av processer måste man dessutom veta vad som ska mätas, varför man gör det och göra det på rätt sätt. Ett sätt att mäta verksamhetens prestation är med Key Performance Indicators (KPI), mätetal som tagits fram för att möta verksamhetens målsättningar. LFV är ett statligt verk som ansvarar för flygtrafiktjänster i Sverige, och det är på avdelningen för Teknikuppdrag som denna studie utspelar sig.
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Falck, Mikael, and Fredrik Karlsson. "Key Performance Indicators : The key to success? - a study of how KPIs are used at Intersport." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-15279.

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Coetzee, Johannes Gerhardus, and Babita Mathur-Helm. "Performance measures : preventive strategies to limit negative secondary behaviour induced in selected incentive-based companies." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/5035.

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Mini-research report presented in partial fulfillment of the requirements for the degree of Master of Business Administration at the University of Stellenbosch.<br>ENGLISH ABSTRACT: This research report is focused on the phenomenon that various Key Performance Indicators (KPIs) used by an organisation as part of their Performance Management systems in support of their strategic objectives will sometimes also drive non-productive behaviour. Thus although the intention might be that the KPI should promote a specific strategic objective, the very same KPI might drive additional behaviour that mig
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Mogard, Mattias, and Heijne Gustav von. "Användning av nyckeltal, Key performance indicators, som underlag till resurseffektivisering av produktion." Thesis, KTH, Industriell produktion, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-159550.

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Mattias Mogard Gustav von Heijne Sammanfattning För framgångsrika företag är det essentiellt att ha kontroll över sina resurser. Studien tar upp ett ämne som handlar om att skapa en överblick och en medvetenhet om resurseffektivitet inom ett företags produktion. Performance measurement är ett tillvägagångssätt för att kvantifiera aktiviteterna inom en produktion. Data struktureras genom nyckeltal, Key performance indicators (KPI:er), till övergriplig och användbar information. ISO 22400 är en uppsättning standardiserade nyckeltal med ändamålet att appliceras på automatiserad produktion. Studie
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Van, der Merwe F. C. (Frederik Christian). "Defining key performance indicators to manage the value chain in virtual enterprises." Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/52754.

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Thesis (MScEng)--University of Stellenbosch, 2002.<br>ENGLISH ABSTRACT: This thesis is about the principles and practices of the emergmg discipline of virtual enterprising within the context of supply chain management. This type of enterprise makes it possible for Southern African companies to compete in the global marketplace against global players. Value chain analysis is firstly discussed to help the business units, within the virtual enterprise, identify their competitive advantage. This competitive advantage will secure the position of these business units within the virtual enterp
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Brun, Emeric. "Key Performance Indicators for the monitoring of large-scale battery storage systems." Thesis, KTH, Energiteknik, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-263899.

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In the context of the fight against climate change, the electricity sector is experiencing a complete renewal. Power grids are undergoing a transformation from centralized and unidirectional systems to multilevel and more integrated networks with, among others, the insertion of intermittent Renewable Energy Sources (RES) on the production side and with the emergence of new consumer behaviors on the demand side. In this context, Battery Energy Storage Systems (BESS) are gaining momentum. Their excellent technical performances combined with a falling price make these storage solutions applicable
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George, Kelvin Michael. "Key Performance Indicators' Effects on Public Sector Infrastructure Project Efficiency in Grenada." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/7474.

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Grenada is 1 of 15 developing countries in Caribbean Community known as CARICOM. The infrastructure capital projects in these developing countries are plagued with an array of issues: unethical practices, inadequate supervision, lack of transparency and accountability, inadequate monitoring and evaluation, cost overruns, and inefficiencies. In the 1980s and 1990s, the International Monitory Fund and World Bank introduced a balanced scorecard engineered under the structural adjustment program, but it was unable to improve infrastructure project efficiencies. This qualitative case study sought t
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Riedel, Robin. "An approach to predict operational performance of airline schedules using aircraft assignment key performance indicators." Thesis, Massachusetts Institute of Technology, 2006. http://hdl.handle.net/1721.1/35566.

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Thesis (S.M.)--Massachusetts Institute of Technology, Dept. of Aeronautics and Astronautics, 2006.<br>Includes bibliographical references (p. 87-90).<br>This thesis presents an approach for predicting operational performance of airlines on the basis of flight schedules and aircraft assignments. The methodology uses aggregate measures of properties of aircraft assignments, called Aircraft Assignment Key Performance Indicators (KPIs), and aims to find correlations between them and the operational performance of the airline. A simulation experiment is prepared to gather a large set of data points
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Mathias, Agocs. "HOW A MANUFACTURING ORGANISATION EVALUATE EFFECTIVNESS OF PERFORMANCE MEASURES; : A Case study in cooperation with Volvo Construction Equipment in Eskilstuna." Thesis, Mälardalens högskola, Akademin för innovation, design och teknik, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-23175.

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The purpose of this thesis is to point out how a company can gain a better process by using PM in an effective way. The report concludes that the existence in practice of theoretically important aspects are different, also that the most correct way of leading the aspects are through the creation of a PM process. During this thesis work the benefits with performance measurements have been analyzed. Since the genesis of the industrialisation there have been growing needs to identify ways of understanding how a company functions. One of the main events historically leading to the broad adoption o
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Kubát, Ondřej. "Návrh a využití klíčových indikátoru výkonnosti podniku." Master's thesis, Vysoká škola ekonomická v Praze, 2009. http://www.nusl.cz/ntk/nusl-76924.

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This thesis deals with a company performance management method in compliance with the key performance indicators. It addresses the KPIs' characteristics as well as the design process of the indices and their implementation procedures. It does not only rest with a description of the method itself but it also focuses on the related areas of the research such as managers' approach towards the corporate performance management or the business intelligence discipline. The theoretical part of the thesis focuses on building the model that makes it possible to design the KPIs with an emphasis on a succ
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Fristedt, Mårten, and Andreas Hansson. "Key Performance Indicators och Kraljics matris : Verktyg för att realisera inköpsstrategier inom Saab." Thesis, Linköpings universitet, Logistik, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-70350.

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I takt med att inköp har fått en allt mer betydande roll inom företag krävs det också att strategier för inköp utformas på ett sätt som möjliggör att de kan efterlevas och följas upp, framförallt när det rör sig om koncernövergripande strategier som kräver samordning. I dagsläget är det inköpsrådet på Saab som styr över och samordnar projekt och initiativ som sker inom inköp. Inköpsrådet ansvarar även för framtagandet av inköpsstrategier och arbetet utifrån dessa för hela koncernen. En första klassificering av Saabs leverantörer utefter Kraljics matris genomfördes år 2010 och i samband med det
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Griffiths, Matthew Paul. "The use of key performance indicators for external quality control in histological dissection." Thesis, University of the West of England, Bristol, 2016. http://eprints.uwe.ac.uk/26447/.

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The recent reports into standards in the NHS (Francis, 2013) and quality in pathology (Barnes, 2014) have focused scrutiny on the way in which we work in pathology and how we can provide assurance that this is of a sufficiently high standard. There are a number of external quality assurance schemes covering pathology generally and histopathology specifically (UKNEQAS), however, there is no scheme of any kind covering the process of histological surgical dissection. This is an area undergoing development currently, as it changes from an area which is the sole preserve of medically qualified pat
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Frid, Olle, and Jakob Grehn. "Key performance indicators for resilience when disturbance occur in the Swedish railway system." Thesis, Linköpings universitet, Kommunikations- och transportsystem, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-133212.

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Järnvägen drabbas av olika störningar vilket skapar förseningar i trafiken. Trafikverket och det branschgemensamma samarbetet ”Tillsammans för tåg i tid” (TTT) efterfrågar ett nyckeltal för resiliens. Nyckeltalet ska kunna användas för att mäta resiliens då tåg i det svenska järnvägssystemet drabbats av en störning. En störning är något som inträffar och minskar ett systems operativa förmåga. Mätning av resiliens och aktivt arbete för att öka resiliens kan användas till arbete för förbättrad punktlighet. Studien går ut på att ta fram detta nyckeltal och anpassa det för Trafikverket och TTT. I
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Eriksson, Erik. "Stopptids- och avvikelseuppföljning vid långa takttider : Från avvikelse till införd förbättring." Thesis, Linköpings universitet, Logistik- och kvalitetsutveckling, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-119098.

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High quality within a Lean production system begins with standardised work, which creates stable processes able to generate predictable output. If nonconformity from the standard procedures occurs, routines are needed to analyse, correct and prevent the nonconformity from occurring again. In that way, the nonconformity can be a trigger for continuous improvements toward more stable processes. In takted production lines, where the operator follows a standard sequence with tasks set to be completed within the takt time, a nonconformity leads to downtime in the operator’s sequence, and no value i
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Svensson, Sofie, and Kristine Mezaraupa. "Nyckeltal inom ideella föreningar – En fallstudie av Friskis&Svettis." Thesis, Högskolan i Borås, Akademin för textil, teknik och ekonomi, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-8860.

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Bakgrund: Ideella föreningar har inte som mål att maximera sin vinst, därmed går varje intjänad krona tillbaka till verksamheten och dess medlemmar. Trots det kan de ideella föreningarna inte gå med förlust och de måste generera intäkter för att förbättra verksamheten och för att säkerställa sin framtida ställning. Nyckeltal används som hjälpmedel för att få en överskådlig bild av en organisations hälsa och utveckling. Nyckeltalen fokuserar på de aspekter som är mest kritiska för en organisations nuvarande och framtida framgång. Dessa syftar till att underrätta gällande vilka handlingar som be
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Tunsi, Weam Husni. "Sharing Practical Knowledge between Individuals within a Multinational Organisation : The Case of a Performance Managament Model." Thesis, Griffith University, 2014. http://hdl.handle.net/10072/367475.

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Practical knowledge is key to the success of organisations, because if effectively managed and shared, it can lead to sustained competitive advantage. However, sharing practical knowledge remains under-researched. Indeed, although there is increasing interest in understanding practical knowledge and how it is shared, the literature on practical knowledge sharing lacks agreement on: how to represent the sharing process, what stages it involves, and the identification of the focal point of the sharing process. Informed by the literature, the current research aimed to explore how individuals with
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Alenrud, Erik, and Oscar Stenberg. "Prestationsmätningens Komplexitet : Hur KPI:er uppfattas av medarbetare." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-315305.

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Nemanja, Tasić. "Model ključnih indikatora performansi institucija visokog obrazovanja." Phd thesis, Univerzitet u Novom Sadu, Fakultet tehničkih nauka u Novom Sadu, 2017. https://www.cris.uns.ac.rs/record.jsf?recordId=104965&source=NDLTD&language=en.

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Osnovni istraživački problem ove disertacije predstavlja selekcija indikatora performansi u postupku razvoja modela ključnih indikatora performansi za potrebe upravljanja i transparentnosti institucija visokog obrazovanja, uzimajući u obzir pre svega različite potrebe zainteresovanih strana u sistemu visokog obrazovanja. Konstatovano je da postoje razlike u oceni relevantnosi indikatora performansi između zainteresovanih strana, &scaron;to je predstavljalo osnovu za razvoj modela ključnih indikatora performansi institucija visokog obrazovanja i definisanje klasa relevantnih indikatora prema uo
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Hededal, Klincov Lazar, and Ali Symeri. "Devising a Trend-break-detection Algorithm of stored Key Performance Indicators for Telecom Equipment." Thesis, KTH, Data- och elektroteknik, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-208965.

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A problem that is prevalent for testers at Ericsson is that performance test results are continuously generated but not analyzed. The time between occurrence of problems and information about the occurrence is long and variable. This is due to the manual analysis of log files that is time consuming and tedious. The requested solution is automation with an algorithm that analyzes the performance and notifies when problems occur. A binary classifier algorithm, based on statistical methods, was developed and evaluated as a solution to the stated problem. The algorithm was evaluated with simulated
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Grüneisl, Markus. "Dimensioning of an automotive final assembly shop using a system of key performance indicators." Thesis, Cranfield University, 2006. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.427161.

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Elzahar, Hany. "Determinants and consequences of Key Performance Indicators (KPIs) reporting by UK non-financial firms." Thesis, University of Stirling, 2013. http://hdl.handle.net/1893/19767.

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The study examines the level of quantity and quality of Key Performance Indicators (KPIs) reporting for a sample of FTSE 350 UK listed companies over the period (2006-2010). Furthermore, it identifies the determinants of KPIs reporting and investigates its impact upon firm value. Based upon the guidance of the best practice recommended by the Accounting Standard Board (2006), the study develops a measure of disclosure quality by considering the main qualitative attributes of information which, arguably, makes KPIs information more useful to stakeholders. The distinction between disclosure quan
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Zhuang, S. "The relationship between high gravity brewing, key performance indicators and yeast osmotic stress response." Thesis, University of Nottingham, 2014. http://eprints.nottingham.ac.uk/27767/.

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High Gravity (HG) and Very High Gravity (VHG) fermentations are increasingly attractive within the brewing industry as a means of energy-saving and to optimise process efficiency. However, the use of highly concentrated worts is concomitant with a number of biological stress factors and in particular elevated osmotic pressure, which can impact on yeast quality and fermentation performance. In order to eliminate or reduce such negative effects, yeast cells often respond to their environment by adapting their central carbon metabolism and by making osmotic adjustments. The aim of this research w
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43

Wiggins, Andrew. "The organisational impact of key performance indicators : their effect on English and Scottish schools." Thesis, Durham University, 2002. http://etheses.dur.ac.uk/1068/.

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The use of key performance indicators has dramatically increased over the last twenty or so years. Their introduction has been largely justified on the grounds that high stakes proxy indicators (test and exam results), increase accountability which will in turn `drive up' overall performance. Whilst there has been some evidence that measured standards have risen, there have been associated costs, as well as claims of unintended or dysfunctional consequences. The place of KPIs within the broader organisational and managerial context was firstly considered. with particular reference to generic m
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44

Basso, Jacopo. "Key Performance Indicators for Innovation." Master's thesis, 2016. http://hdl.handle.net/10362/20530.

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CEMS<br>The work project follows the CEMS Business Project “Key Performance Indicators for Innovation”, for EDP Innovation. In order to evaluate the accuracy and sustainability of the company’s current KPIs, a detailed analysis of its innovation strategy was developed with respect to EDPI’s competitors and relevant frameworks for innovation management. Consequently, disruptive KPIs were suggested to be added to EDP-I’s Balanced Scorecard in order to improve the efficiency of the company’s innovation processes. Furthermore, some relevant insights about how companies can successfully select, man
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Pardinha, João Saraiva. "Key performance indicators em alojamento local." Master's thesis, 2019. http://hdl.handle.net/10773/28196.

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O atual ambiente empresarial que se assiste no setor do turismo e, em particular, ao nível do alojamento, é pautado pelo crescente nível de competitividade, associado, tanto à proliferação do número de novos agentes no mercado, como pelas constantes mudanças e níveis de exigência dos novos consumidores turísticos. Várias investigações enunciam o uso de informação e de key performance indicators (KPIs) nos processos de tomada de decisão ao nível organizacional como uma forma eficiente de dar resposta aos desafios colocados pelo crescente ambiente competitivo. Estas evidências são trans
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Cheng, Yu-Lun, and 程于倫. "A Study in Searching Key Performance Indicators of FinanceA Study in Searching Key Performance Indicators of Finance." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/37849624428166500917.

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碩士<br>東海大學<br>工業工程與經營資訊學系<br>95<br>As to fitting and unfitting of the financial achievements, not only demonstrating the management quality of enterprise, but also relating the future growth and the development of enterprise. It is always an important topic to manage and control the finance. Therefore, it is basic of management to correctly measure the finance, handle the management and control of finance. In enterprise business, the financial materials may carry on each activity of enterprise to be appraised and compared according to the unified standard, and represent the cost of each proj
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Campos, Sara Milhano Pintão de. "EDP inovação key performance indicators for innovation." Master's thesis, 2016. http://hdl.handle.net/10362/20558.

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CEMS<br>The work project follows the CEMS Business Project “Key Performance Indicators for Innovation”, for EDP Innovation. A thorough analysis of the company’s current KPIs and innovation strategy was developed, to assess their accuracy and sustainability in line with EDP-I’s competitors and relevant frameworks for innovation management. As a result of the insights gathered, disruptive KPIs were proposed to add to EDP-I’s Balanced Scorecard, and recommendations were suggested to improve the efficiency of the company’s innovation processes. In this work project, these recommendations are
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48

Budawara, Nasma. "Key performance indicators to measure design performance in construction." Thesis, 2009. http://spectrum.library.concordia.ca/976626/1/NR63350.pdf.

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The performance of the design activities for a construction project can have a significant impact on the overall performance and efficiency of the project. Design activities need to be monitored to measure performance of the design process. Performance indicators can be used in this process. The Indicators can: i) measure the degree of success of a project or organization; ii) predict, control and measure the performance of design processes; iii) benchmark performances of different projects within the same- company or with other firms; iv) track and demonstrate long-term development and improv
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Brás, Hugo Francisco Duarte. "Key performance indicators : aplicação numa empresa do setor veterinário." Master's thesis, 2021. http://hdl.handle.net/10400.14/35138.

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Tendo por base o estágio de 5 meses efetuado num grupo empresarial do setor veterinário (Grupo OneVet), o presente trabalho aborda algumas das problemáticas da área de controlo de gestão que têm originado maior discussão recente. Por um lado, discute-se de que forma os controlos de resultados (Merchant e Van der Stede, 2017) são integrados e o porquê de desempenharem um papel central na configuração dos sistemas de controlo de gestão das organizações. Mais especificamente, debate-se a temática da utilização de indicadores-chave de desempenho (KPI – key performance indicators) como mecanismos d
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Silva, Diogo Fontes Teixeira da. "Key Performance Indicators Aplicados à Construção - Estudo de Âmbito." Master's thesis, 2020. https://hdl.handle.net/10216/128068.

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