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Dissertations / Theses on the topic 'Public and service relations'

Author: Grafiati
Published: 30 May 2022
Last updated: 31 July 2025

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1

Smělá, Jitka. "Public relations ve zdravotnictví." Master's thesis, Vysoká škola ekonomická v Praze, 2009. http://www.nusl.cz/ntk/nusl-75983.

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The aim of my thesis is to analyze and evaluate instruments and methods used by public relations in selected health facilities. Determine which instruments of public relations are used most often and whether the effects brought by the organization expects from them. Will be discussed and possible solutions the shortcomings and problems in this sphere.
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2

Tsang, Wa-chung. "A review of staff relations in relation to public sector reform in Hong Kong." Click to view the E-thesis via HKUTO, 2007. http://sunzi.lib.hku.hk/hkuto/record/B38701960.

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3

Strand, Karen. "Applying Public Relations Theory to Assess Service-Learning Relationships." Thesis, University of South Florida, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=1554008.

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<p> In Service-Learning (S-L) partnerships, universities and community organizations exchange resources and influence. Community engagement scholars Cruz and Giles proposed that relationships within S-L partnerships serve as units of analysis for the study of community outcomes of engagement. Yet, the scholarship of engagement lacks a suitable instrument to assess such relationships. This study brings together two lines of scholarship-relationship studies within community engagement and cocreational studies within public relations-to address the problem of assessing the community outcomes of S
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4

Jonas, Julia. "Service thinking = Service action? : Service thinking in a public transport network surrounding." Thesis, Karlstad University, Service Research Center, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-1147.

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<p>Service thinking and the transition from a product-logic-perspective to a process-perspective are catchwords in current management research (e.g. Grönroos 2000, Kowalksowski 2006, Söderström 2003, Stremersch et al. 2001, Oliva & Kallenberg 2003, Lele 1986) While the product-logic is based on value distribution via the transition of a ready-made product or service, the service-process logic focuses on value-in-use that is created together with the customer. (Grönroos 2007) In the current service management view, value creation is regarded as the result of exchange with network partners in th
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5

Ziani, Salim. "Service public et obligations de service public." Thesis, Strasbourg, 2013. http://www.theses.fr/2013STRAA011.

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Le service public est, en droit français, un concept central du droit de l’action publique dont les fondements théoriques et doctrinaux reposent sur la garantie de la solidarité sociale et sur la préservation d’un intérêt général holiste par l’action de l’État et des personnes publiques. Cependant, si le droit national connaît depuis plusieurs décennies une notion spécifique nommée l’ « obligation de service public », renvoyant à un moyen d’investiture d’un tiers partenaire de l’administration pour lagestion d’un service d’intérêt général, il faut savoir que se diffuse aujourd’hui une autre co
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6

Hogg, Gillian. "Service quality in business advisory services : the case of the public relations industry in Scotland." Thesis, University of Stirling, 1996. http://hdl.handle.net/1893/2583.

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The thesis concerns quality of service in the context of business advisory services. The economic rationale for improving any quality standard is based on the theory that by creating customer satisfaction and a perception of service quality, an organisation can retain its existing customers and attract new business, thus improving market share. This argument is based on the assumption that by improving the quality of the service delivered to customers, product offerings can be differentiated in such a way as to improve customer value. This is a customer defined approach to quality and assumes
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7

Beauvais, Grégory. "Téléservice public et service public." Lille 2, 2008. http://www.theses.fr/2008LIL20011.

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L’administration française connaît, depuis quelques années, une accélération de l’utilisation des technologies de l’information et de la communication. Celles-ci ont pour but d’améliorer l’organisation interne et externe de l’administration et des services publics. Dans ce cadre, se mettent en place des prestations d’intérêt général d’un genre nouveau : les téléservices publics. Un téléservice public est une activité d’intérêt général, mise en œuvre directement ou indirectement par une personne publique, qui utilise les outils de télécommunication. Cette définition rappelle celle du service pu
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8

Amar, Jacques. "De l'usager au consommateur de service public." Paris 9, 1999. https://bu.dauphine.psl.eu/fileviewer/index.php?doc=1999PA090002.

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La situation des usagers des services publics se définit à partir des règles de droit public : c'est une situation inégalitaire dans laquelle les droits des individus diffèrent fortement suivant qu'ils s'adressent à un service public administratif ou à un service public industriel et commercial. L'étude du droit de la consommation nous a permis de montrer le caractère erroné de cette distinction. Parti dans un premier temps du conflit existant entre la réalisation de l'intérêt général incarné par le service public et la recherche par le consommateur de la satisfaction de son intérêt particulie
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9

Boulle, Jean-Pierre. "La prérogative de service public." Nice, 1996. http://www.theses.fr/1996NICE0013.

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La consécration jurisprudentielle du concept de service public a autorisé un renouveau des règles du droit applicable aux activités de la puissance publique. Plusieurs définitions, plusieurs fonctions caractérisent ainsi la notion de service public. Compétence plus étendue du juge administratif, extension du champ d'application des règles du droit administratif sont les conséquences directes. 1/ La loi de substitution : la mesure de police est devenue structure de service public: le droit administratif a été structuré. Globalement, le service public participe à la qualification publique de la
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10

Cluzel-Métayer, Lucie. "Le service public et l'exigence de qualité." Paris 2, 2004. https://buadistant.univ-angers.fr/login?url=https://bibliotheque.lefebvre-dalloz.fr/secure/isbn/9782247099269.

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Expression du recentrage de l'action publique sur la satisfaction des usagers, l'exigence de qualité est devenue incontournable pour les services publics. Au départ introduite sous la forme de démarches participatives, la qualité est aujourd'hui au cœur des démarches d'assurance qualité et de responsabilisation. Si l'emprunt au secteur privé est indéniable, les ajustements auxquels la transposition de ce précepte a donné lieu témoignent de l'émergence d'une conception spécifique de la qualité, propre aux services publics et ayant des répercussions juridiques inattendues. Aussi, les composantes
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11

Clifford, Andrew C. "Civil Service executive agencies and the transformation of Civil Service employee relations." Thesis, University of Oxford, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.365736.

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12

Sayadi, Rémy. "Le principe d'adaptabilité du service public." Paris 1, 2005. http://www.theses.fr/2005PA010302.

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Le principe d'adaptabilité encore appelé de mutabilité est l'un des trois principes du service public systématisé par le professeur Louis Rolland. Mentionné, quasisystématiquement dans les manuels de droit administratif à côté du principe de continuité et d'égalité du service public, il est loin d'en avoir la reconnaissance juridique. L'absence d'une définition légale ou réglementaire du principe d'adaptabilité ainsi que l'absence d'une jurisprudence claire et probante sur la nature ou la valeur du principe d'adaptabilité est source d'une grande perplexité. Si l'usager ne peut s'opposer à la m
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13

Tsang, Wa-chung, and 曾華翀. "A review of staff relations in relation to public sector reform in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2007. http://hub.hku.hk/bib/B38701960.

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14

Clarke, Arthur Russel. "Public Service Labour Relations: Centralised Collective Bargaining and Social dialogue in the Public Service of South Africa(1997 to 2007)." Thesis, University of the Western Cape, 2007. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_2778_1256216750.

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<p>This thesis focuses on how Public service Co-ordinating Bargaining Council (PSCBC) contributes to social dialogue within South African Public service. This thesis seeks to filL a significant literature gap on collective bargaining as accomplished by the PSCBC. The thesis briefly examines the history of collective bargaining in the South African Public Service. The research methodology used includes information gleaned from annual reports published by the PSCBC. Interviews of selected stakeholders such as government officials and labour organisations involved in the PSCBC were conducted.The
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15

Corby, Susan Ruth. "Private sector norms and public service practices : employment relations in the Civil Service and the National Health Service." Thesis, University of Greenwich, 2003. http://gala.gre.ac.uk/6137/.

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This submission for a PhD by published work looks at employment relations in the Civil Service and the National Health Service( NHS) over the last decade and in particular at management/union relations, pay determination and equal opportunities. The focus of research over this period was the extent to which private sector norms are advocated by the State impacted on public sector practices: a) in the Civil Service compared to the NHS b) in employing bodies within the Civil Service(ie executive agencies and employing bodies within the NHS (ie NHS trusts). The submission is in three parts. First
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16

Nicinski, Sophie. "L'usager du service public industriel et commercial." Paris 1, 2000. http://www.theses.fr/2000PA010252.

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L'idée qui illustre le mieux l'usager du service public industriel et commercial est celle d'ambivalence. Son histoire reflète un conflit entre intérêt général et intérêts particuliers. Sa notion s'appréhende à l'aide de critères objectifs et subjectifs. Son statut est un compromis entre le droit conventionnel et le droit statutaire. Son régime se situe à l'intersection du droit public et du droit privé : c'est un régime autonome ayant ses propres principes de fonctionnement.
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17

Ingrová, Veronika. "Public Relations domova seniorů." Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-74688.

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The goal of this thesis is to analyze selected non-governmental organization in the field of Public Relations. In accordance with the results of performed investigation, the author will try to propose a specific plan of PR activities within creating positive long-term relationships with company's crucial target groups. The thesis itself will be mainly focused on the preferred target group from both, internal and external environment of the organization. Another vital part of the work will include specific proposals on how the organization should be presenting itself publicly, not only in the f
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18

Orban, Edouard. "Le Service Public : notion et activités de travail." Aix-Marseille 1, 2002. http://www.theses.fr/2002AIX10008.

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Lévolution des services publics a le mérite de nous renvoyer à la question essentielle de leur rapport à l'intérêt général. Comment définir cet intérêt et le lien qu'il entretient avec les services publics ? Toutes les activités de travail de service public comme de travail privé articulent, en suivant Y. Schwartz, trois pôles : celui de l'usage de soi, de la gestion, de la politeia. La thèse vise à montrer que les services publics, parce qu'ils font référence à l'intérêt général, sont des outils dont le rôle est d'articuler explicitement ces trois pôles. La première partie établit la pertinen
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19

Gonçalves, Barbara. "Le détenu : du statut d’assujetti au service public au statut d’usager du service public." Electronic Thesis or Diss., Université Clermont Auvergne‎ (2017-2020), 2019. http://theses.bu.uca.fr/nondiff/2019CLFAD010_GONCALVES.pdf.

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Suite aux nombreux rapports dénonçant l’indignité des conditions de détention au début des années 2000 et aux différentes condamnations de la France par la Cour européenne des droits de l’homme en la matière, le droit pénitentiaire a progressivement évolué. La modification conséquente des normes applicables à la personne condamnée privée de liberté qui en découle pousse alors à s’interroger sur son statut et la catégorie juridique à laquelle elle appartient. Longtemps, la personne détenue a été qualifiée d’assujettie au service public pénitentiaire en raison du nombre conséquent de prescriptio
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20

Sun, Xiaowei. "De la relation entre service public et fonction publique. Etude comparée des droits français et chinois." Thesis, Besançon, 2014. http://www.theses.fr/2014BESA0001/document.

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En France, depuis les années 1990, la polarité traditionnelle service public / fonction publique est mise en cause par des mesures de privatisation et d'externalisation des services publics d'une part, et par la contractualisation et la « managérialisation » de la fonction publique d'autre part. Ces tendances s'observent également en Chine dans la construction d'un système de services publics à partir des années 1990, et dans l'instauration d'une fonction publique décidée à la fin des années 1980 et entérinée par la loi du 27 avril 2005 « sur les agents publics ». Malgré les divergencespolitiq
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21

Hollis, Awhina, and n/a. "Puao-te-Ata-tu and Maori social work methods." University of Otago. Department of Social Work and Community Development, 2006. http://adt.otago.ac.nz./public/adt-NZDU20070430.125845.

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This research project critically engages with Maori social workers in order to develop an understanding of their practice methods and to ascertain whether they have changed since the 1980's. This will include a particular focus on the influences of the Puao-te-Ata-tu report (1986) on Maori practice methods and the perspectives of Maori social workers within social service organisations. Kaupapa Maori research and Qualitative methods inform this research project. Eight Maori social workers are interviewed and their discourses are examined in relation to the changing cultural, political and econ
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22

Udo, Friday Daniel. "Trade unionism in the City of Atlanta civil service: problems of the multilateral approach to labor management relations." DigitalCommons@Robert W. Woodruff Library, Atlanta University Center, 1986. http://digitalcommons.auctr.edu/dissertations/1070.

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This paper examines trade unionism in the City of Atlanta Civil Service. Focusing on the American Federation of State County and Municipal Employees (AFSCME) and general service employees, with the city as members, the study employed the qualitative research methods of participantobservation and analysis of secondary data sources. Major findings of the study are first, the lack of collective bargaining agreement (contract) between AFSCME and the City of Atlanta. This problem is found to be related to the legal setting of the City of Atlanta, the influence of the Civil Service Board on labor re
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23

Adjerad, Saïd. "L'évaluation des organismes de service public à vocation sociale : une approche par le produit." Lille 1, 1997. http://www.theses.fr/1997LIL12010.

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La modernisation des services publics et leur évaluation a été au cœur des préoccupations des pouvoirs publics au cours des années 1980. Face à des contraintes budgétaires de plus en plus fortes, l'évaluation des actions publiques est devenue une nécessité absolue afin de mieux maîtriser les dépenses et de mieux répondre aux besoins des usagers. Cette évaluation soulève l'épineuse question de la définition du produit des services publics et spécialement des services sociaux. Notre thèse consiste à démontrer que les biens collectifs résultent d'une construction sociale entre différents acteurs.
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24

Wienand, Edith. "Public Relations als Beruf : kritische Analyse eines aufstrebenden Kommunikationsberufes /." Wiesbaden : Westdeutscher Verlag, 2003. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=010344141&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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25

Du, Toit Jacqueline. "Employee relations in the public service of three Southern African countries : South Africa, Namibia and Botswana." Master's thesis, University of Cape Town, 2006. http://hdl.handle.net/11427/10351.

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Includes bibliographical references.<br>The aim of this dissertation was to ascertain what type of employee relations system is identifiable in the public services of South Africa, Namibia and Botswana, and to determine what type of voice regulation is in place in the determination of terms and conditions of employment.
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26

Avebäck, Erik, and Petter Edström. "I allmänhetens tjänst på Facebook : En undersökning av SVT:s strävan efter dialog." Thesis, Uppsala universitet, Medier och kommunikation, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-275132.

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This study intends to research SVT’s work with dialogical and symmetrical two-way communication with their audience on the social media site Facebook. Because of SVT’s position as the government’s public broadcasting service, they inheret a certain responsibility towards the population of Sweden. With this study we aim to observe and analyze SVT’s communication on Facebook based on theories, interviews and their own policy regarding communication online. To be able to reach our goals with this study we are going to analyze the policy document as well as articles regarding social media use from
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27

Rodriguez-Acosta, Cristina A. "The Impact of Decentralization and New Intergovernmental Relations on Public Service Delivery: A Comparative Analysis of Colombia and Paraguay." FIU Digital Commons, 2016. http://digitalcommons.fiu.edu/etd/2470.

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The purpose of this research is to examine the factors that have influenced political decentralization in Paraguay and Colombia and how the new intergovernmental relations that result in political, fiscal and policy decentralization impact local governments and their capacity to deliver public services. The research, building on institutional theory, places particular emphasis on trying to explain and understand how intergovernmental relations shape the decentralization—and effectiveness—of public service delivery to local and regional governments, particularly in the areas of health and educa
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28

Rattanasengchanh, Phimmasone M. "Thai Hearts and Minds: The Public Diplomacy and Public Relations Programs of the United States Information Service and Thai Ministry of Interior." Ohio University / OhioLINK, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1553159962832204.

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29

Walker, Shayne W., and n/a. "The Maatua Whangai Programme O Otepoti from a caregiver perspective." University of Otago. Department of Social Work and Community Development, 2001. http://adt.otago.ac.nz./public/adt-NZDU20070508.150948.

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This research critically engages with the history and practice of Maatua Whangai within Aotearoa/New Zealand. Specifically it focusses on Maatua Whangai O Otepoti, examining the discourses of care-givers within this context. Further, this research is constructed within a Maori world view of both traditional fostercare practices and State interpretations of those practices. Case studies of the discourses of caregivers within the Maatua Whangai Programme are described and articulated in terms of kaupapa Maori research methods. The data generated identifies the discourses of the caregivers and th
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30

Madikane, Mpumelelo Patrick. "Misconduct relating to fraud and corruption in the public service." Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/d1018673.

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In an article, “Corruption and Governance Challenges: The South African Experience”,1 the Public Protector commented that corruption and good governance sit at the opposite ends of the spectrum. While good governance represents the ideal for governments, corporations and nations globally, corruption is a scourge that decent people, organisations and governments seek to eradicate. In the simplest of terms, corruption involves the abuse of power for private gain.The Public Protector further stated that it should be a concern to everybody that in post-independence Africa, certainly in South Afric
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31

Chou, I.-Ling. "Public relations plan for nonprofit organization: Tzu Chi Foundation." CSUSB ScholarWorks, 2003. https://scholarworks.lib.csusb.edu/etd-project/2470.

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32

Vignes, Alexandre. "Les relations des collectivités territoriales avec leurs organismes satellites." Thesis, Pau, 2017. http://www.theses.fr/2017PAUU2027/document.

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Dans la perspective de mettre en œuvre les services qui relèvent de leurs compétences, les collectivités territoriales sont, en principe, libres d’emprunter le mode de gestion de leur choix et, en conséquence, d’opter soit pour une gestion directe soit pour une gestion déléguée. Cependant, désireuses de confier la réalisation de certaines missions à un tiers tout en conservant la maîtrise de leur exercice, les collectivités territoriales envisagent, parfois, de recourir à une entité personnalisée dont elles constituent les membres et que nous proposons d’identifier sous les termes d’« organism
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Warskett, Rosemary. "Learning to be uncivil, class formation and feminisation in the Public Service Alliance of Canada, 1966-1996." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1998. http://www.collectionscanada.ca/obj/s4/f2/dsk2/tape15/PQDD_0031/NQ26889.pdf.

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34

Sizani, Lulama Viwe. "An assessment of grievance investigations by the public service commission in South Africa." Thesis, Cape Peninsula University of Technology, 2016. http://hdl.handle.net/20.500.11838/2422.

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Thesis (MTech (Public Management))--Cape Peninsula University of Technology, 2016.<br>This study assessed the role of the Public Service Commission (PSC) in the public service grievance investigations in South Africa, with the intention of finding a feasible approach for constructing and attending to fair and just grievance procedure. This study also sought to investigate the effectiveness of the methods used by the PSC employee grievances with the intention of recommending an appropriate approach in dealing with grievances. The PSC, as a Constitutional oversight body, may be charged with resp
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Knödler, Torsten. "Public Relations und Wirtschaftsjournalismus : Erfolgs- und Risikofaktoren für einen win-win /." Wiesbaden : VS Verlag für Sozialwissenschaften, 2005. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014282804&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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36

Ogle, Alfred W. "The hotel guest questionnaire: an assessment of its role as a service encounter interface." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2008. https://ro.ecu.edu.au/theses/208.

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This exploratory study on hotel stakeholder behaviour uses a 'service innovation' approach to investigate how the hotel guest questionnaire can function in a way not previously considered in the hospitality management literature. viz as a remote service encounter interface between the hotel management and guest. The paper-based guest questionnaire. also commonly known as comment card. is an old hotel tradition that is the most widely used method or guest feedback elicitation by hotels. Primarily a method of measuring guest satisfaction. studies show that its inherent limitations as a survey In
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Awde, Gulian, and Stridsberg John Persson. "Systembolagets samhällsuppdrag på den kommersiella spelplanen : En kvalitativ semiotisk innehållsanalys av Systembolagets PR." Thesis, Högskolan för lärande och kommunikation, Högskolan i Jönköping, HLK, Medie- och kommunikationsvetenskap, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-38767.

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This study examines political PR in Systembolaget's film-commercials. This study aims at investigating how and when Systembolaget expresses their public service mission in their film-commercials. We have done this by means of a qualitative content analysis, with the help from semiotics connotation and denotation the study was able to extract messages from the film-commercials. As Systembolaget is a non-profit-driven organisation we became curious to see that they act on the commercial market. We analyse the commercials through different PR perspectives aimed at identifying messages. The result
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Tsebe, Mogaba Daniel. ""The impact of the Labour Relations Act, 1995 (ACT 66 of 1995) on the transformation of the public service delivery at Mokopane Hospital in Limpopo"." Thesis, University of Limpopo (Turfloop Campus), 2008. http://hdl.handle.net/10386/732.

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Thesis (MPA. (Public Administration) -University of Limpopo, 2008<br>Today, in South Africa, as we grapple with challenges brought by our new democracy, its appropriate to have practical guide that guide that can be used not primarily on issues of labour relations but also on issues of service delivery improvements. This study comes at the most opportune time, when all involved have to help shaping the public service and to come to grips with the implications of Labour Relations Act, 1995 (Act 66 of 1996). The study’s main objective is to find out the major labour related conflicts that are
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Armbruster, Néda Bracq Stéphane. "L'impact du droit communautaire sur les relations entre l'Etat et les entreprises chargées d'un service d'intérêt économique général vers une contractualisation des obligations de service public ? /." [S.l.] : [s.n.], 2006. http://edoctorale74.univ-lille2.fr/fileadmin/master_recherche/T_l_chargement/memoires/intercomm/armbrustern06.pdf.

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40

Ait, Mouhoub Louali Nadia. "Le service public à l’heure de l’Open Data." Thesis, Paris 2, 2018. http://www.theses.fr/2018PA020022.

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Le service public a éprouvé une ouverture massive de données publiques dite "Open Data". Ce phénomène s'est développé avec l'émergence des nouvelles technologies d’information dans les administrations publiques, devenant un facteur important dans le renouveau et la modernisation du service public. Cette nouvelle tendance que le monde explore depuis quelques années, vise à partager et à réutiliser les données publiques détenues par le service public. L’objectif de l’Open Data étant la transparence démocratique en réponse à l’exigence de rendre des comptes aux citoyens, pour lutter contre la cor
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Gruszka, Johanna. "Crowdsourcing Sources : Designing a media catching service for media and PR in Sweden." Thesis, KTH, Skolan för datavetenskap och kommunikation (CSC), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-193782.

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For decades, the relationship between journalists and PR representatives has been found to be a difficult one, due to a lot of economic and professional pressure on journalists, and PR agents trying to push their agenda. Digitalization has brought many new tools into the game and one of them is turning this relationship around: Media Catching. Such services put the power back into the hands of journalists and other content creators, by giving them the opportunity of crowdsourcing sources for their specific stories by sending out a request to a big pool of sources including PR agents, entrepren
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Yao, Ming-Hung. "Fiscal Decentralization and Public Sector Employment: A Cross-Country Analysis." unrestricted, 2007. http://etd.gsu.edu/theses/available/etd-07282007-171452/.

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Thesis (Ph. D.)--Georgia State University, 2007.<br>Title from title screen. Jorge L. Martinez-Vazquez, committee chair; Michael B. Binford, Neven T. Valev, Sally Wallace, Yongsheng Xu, committee members. Electronic text (134 p. : ill.) : digital, PDF file. Description based on contents viewed Oct. 4, 2007. Includes bibliographical references (p. 125-133).
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Grace, Lauri Joy, and lswan@deakin edu au. "Language, power and ruling relations in vocational education and training." Deakin University. School of Education, 2005. http://tux.lib.deakin.edu.au./adt-VDU/public/adt-VDU20060927.134645.

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This thesis uses institutional ethnography to explore the text-based regulatory framework of the Australian Vocational Education and Training (VET) sector. Training Packages are national competency standards used to assess local workplace practice. The Australian Quality Training Framework (AQTF) is a national compliance framework used to audit local learning and assessment practice. These texts operate in a ‘symbiotic relationship’ to achieve a policy goal of national consistency. The researcher explicates the social relations of VET starting from her disquiet as a practitioner. The thesis a
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Corneau, Catherine. "Participation patronale syndicale dans le cadre de la restructuration des services dans le secteur public québécois." Thesis, Université Laval, 2008. http://www.theses.ulaval.ca/2008/25627/25627.pdf.

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Kafidi, W. "Strategic options for trade unions in the Namibian Police Service." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/53600.

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Thesis (MPA)--Stellenbosch University, 2003.<br>ENGLISH ABSTRACT: Freedom of association is a constitutional fundamental freedom denied the members of the Namibian Police Service. This led to the researcher to conduct a study on current labour practices in the said organisation. The aim thereof was to establish whether the inexistence of unions has a detrimental effect on labour relations, and also to explore possibilities of introducing trade unions in the Police Service. A study was conducted within a qualitative approach with the data obtained from existing literature as well as thro
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Dolan, Carrie. "Health Aid in Africa: Placement, Service Utilization, and Benefit." VCU Scholars Compass, 2017. http://scholarscompass.vcu.edu/etd/4932.

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While the health sector has attracted significant foreign aid, evidence on the effectiveness of this support is mixed. This dissertation examines the allocation of health aid within the context of placement, service utilization, and benefit. The first paper examined the sub-national allocation of Chinese development aid projects across Africa. I determined how political preferencing of Chinese aid specifically, allocating aid to the birth region of the current political leader differs across sectors such as health, education, and transportation. I find some evidence that aid, more broadly defi
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Billaudeau, Valérie. "Espagne, Grèce, Portugal, 1974-1992 : transitions démocratiques et mutations télévisuelles : l'impossible service public ?" Paris 8, 1999. http://www.theses.fr/1999PA081535.

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Television d'etat, television publique, television de service public, trois expressions qui recouvrent trois types de television distincts. L'histoire recente montre d'ailleurs que certains pays europeens sont passes d'un stade a un autre en une poignee d'annees seulement. Telle semble etre la situation de l'espagne, de la grece et du portugal qui, au cours de la decennie 70, sont sortis en meme temps d'un regime dictatorial. L'un des chantiers prioritaires de ces nouvelles democrades a alors consiste a essayer de mettre en place un reel service public audiovisuel pour que la television ne soi
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Lee, Kui-biu Robin. "A study of the public relations strategy of the Drainage Services Department, Hong Kong." Click to view the E-thesis via HKUTO, 2003. http://sunzi.lib.hku.hk/hkuto/record/B31967267.

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李鉅標 and Kui-biu Robin Lee. "A study of the public relations strategy of the Drainage Services Department, Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2003. http://hub.hku.hk/bib/B31967267.

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Hutin, Séverine. "Ils vont m'entendre : pour une analyse de discours de l'écrit-client adressé à deux entreprises de service public." Besançon, 2003. http://www.theses.fr/2003BESA1028.

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La lettre de réclamation et le commentaire de retour d'enquête de satisfaction constituent deux pratiques discursives écrites en situation de relation commerciale. Cette analyse de discours de l'écrit adressé par des clients à deux entreprises de service public, EDF et France Télécom, poursuit deux objectifs principaux : montrer que ces pratiques représentent deux espaces privilégiés de la mise en scène d'un rapport de forces et inscrire les images de soi et de l'autre construites dans le discours dans un cadre qui dépasse celui de la visée argumentative - obtenir quelque chose de l'entreprise
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