Relevant bibliographies by topics / Public services

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  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Public services'

Author: Grafiati
Published: 4 June 2021
Last updated: 25 July 2025

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Journal articles on the topic "Public services"

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Narenovа, А., and А. Іskendir. "Digitalization of public services." Bulletin of Dulaty University 16, no. 4 (2024): 205–15. https://doi.org/10.55956/lswe6579.

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The issues of digital transformation of public administration in the field of public services of the Republic of Kazakhstan, problems of the quality of public services, global trends in the provision of public services through the introduction of digitalization were investigated. The relevance of the study is justified by the fact that improving the quality of public services is one of the most important tasks of the government in each country. The level of satisfaction of the population with the work of the state and confidence in it depends on the quality of public services. In modern condit
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Fatić, Branislav. "Public services." Glasnik Advokatske komore Vojvodine 74, no. 9-10 (2002): 15–24. http://dx.doi.org/10.5937/gakv0202015f.

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Townsel‐Winston, Melinda. "Public Services." OCLC Micro 8, no. 1 (1992): 12–14. http://dx.doi.org/10.1108/eb055975.

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Townsel‐Winston, Melinda. "Public Services." OCLC Micro 8, no. 4 (1992): 20–25. http://dx.doi.org/10.1108/eb055981.

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Townsel‐Winston, Melinda. "Public Services." OCLC Micro 8, no. 5 (1992): 16–17. http://dx.doi.org/10.1108/eb055984.

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Muirhead Clark, Juleigh. "Public Services." OCLC Micro 7, no. 4 (1991): 19–21. http://dx.doi.org/10.1108/eum0000000003656.

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Townsel‐Winston, Melinda. "Public Services." OCLC Micro 7, no. 5 (1991): 26–27. http://dx.doi.org/10.1108/eum0000000003665.

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Townsel‐Winston, Melinda. "Public Services." OCLC Micro 7, no. 6 (1991): 16–18. http://dx.doi.org/10.1108/eum0000000003672.

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Call, Mark. "Public services." Public Money & Management 9, no. 3 (1989): 9–10. http://dx.doi.org/10.1080/09540968909387550.

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Bishoff, Liz. "Technical Services/Public Services Cooperation:." Technical Services Quarterly 6, no. 3-4 (1989): 23–27. http://dx.doi.org/10.1300/j124v06n03_04.

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Dissertations / Theses on the topic "Public services"

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Tornos, Mas Joaquín. "Public services and remunicipalization." Pontificia Universidad Católica del Perú, 2016. http://repositorio.pucp.edu.pe/index/handle/123456789/115700.

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It is difficult to define the legal concept of public service. There are two ways to understand it. The first one is objective and tries to determine which activities and services should be guaranteed to all citizens with the aim of social cohesion. The second one is subjective and is based on the idea that public services are activities excluded from the market. This second conception emphasizes the problems arising from the relationship between the public and private sectors rather than the right of the citizenship to receive specific services. Within this general conceptual framework, this
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Theam, Rottanak. "Public Service Culture in Cambodia: Impacts on the Delivery of Core Public Services." Thesis, The University of Sydney, 2015. http://hdl.handle.net/2123/15584.

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Despite widespread application of reform models and interventions by intergovernmental organisations, public administration in most developing countries is still characterised by weak institutions, patronage and institutionalised corruption. Cambodia is an illuminating example. After decades of reform Cambodia is still struggling to attain a public service that is loyal, motivated, professional and serviceoriented. The central objective of this thesis is to conduct a qualitative analysis of public service culture in Cambodia and to explore the impacts of culture on public service delivery. In
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Gooneratne, Nalaka Dilshan, and s3034554@student rmit edu au. "Discovery and Validation for Composite Services on the Semantic Web." RMIT University. Computer Science and Information Technology, 2009. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20091019.155524.

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Current technology for locating and validating composite services are not sufficient due to the following reasons. • Current frameworks do not have the capacity to create complete service descriptions since they do not model all the functional aspects together (i.e. the purpose of a service, state transitions, data transformations). Those that deal with behavioural descriptions are unable to model the ordering constraints between concurrent interactions completely since they do not consider the time taken by interactions. Furthermore, there is no mechanism to assess the correctness of a
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Jougleux, Muriel. "La creation de nouveaux produits dans les services publics : vers un service public prospecteur?" Paris, ENMP, 1993. http://www.theses.fr/1993ENMP0426.

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Une voie de modernisation du service public repose sur la creation de nouveaux produits porteurs d'une transformation de la relation a l'usager. A travers l'etude de quatre produits, la carte integrale a la r. A. T. P. , colissimo et chronopost a la poste et la carte kiwi a la s. N. C. F. , un modele d'analyse de cette transformation est propose. Il s'articule autour de quatre dimensions qui sont la personnalisation, la permanence, la complexification et l7enrichissement de la relation. Ces produits sont a l'origine d'un modele de service plus riche et constituent des leviers de changement dan
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Wu, Chen. "Service distribution and service discovery through a public web services platform." Thesis, Curtin University, 2008. http://hdl.handle.net/20.500.11937/387.

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Service-Oriented Architecture (SOA) represents an emerging architectural approach that is able to tackle challenges in the contemporary service-based economy, in which the global market revenues are shifting from the manufacture of traditional off-the-shelf products to the provision of diversified services that suffice for customers’ needs. In such a service-based economy, one can envisage an entirely “service-oriented” world, where a massive number of distributed services with different natures and capabilities are provided by various professionals around the world. Problems arise when busine
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Wu, Chen. "Service distribution and service discovery through a public web services platform." Curtin University of Technology, Digital Ecosystems and Business Intelligence Institute, 2008. http://espace.library.curtin.edu.au:80/R/?func=dbin-jump-full&object_id=17919.

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Service-Oriented Architecture (SOA) represents an emerging architectural approach that is able to tackle challenges in the contemporary service-based economy, in which the global market revenues are shifting from the manufacture of traditional off-the-shelf products to the provision of diversified services that suffice for customers’ needs. In such a service-based economy, one can envisage an entirely “service-oriented” world, where a massive number of distributed services with different natures and capabilities are provided by various professionals around the world. Problems arise when busine
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Ziani, Salim. "Service public et obligations de service public." Thesis, Strasbourg, 2013. http://www.theses.fr/2013STRAA011.

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Le service public est, en droit français, un concept central du droit de l’action publique dont les fondements théoriques et doctrinaux reposent sur la garantie de la solidarité sociale et sur la préservation d’un intérêt général holiste par l’action de l’État et des personnes publiques. Cependant, si le droit national connaît depuis plusieurs décennies une notion spécifique nommée l’ « obligation de service public », renvoyant à un moyen d’investiture d’un tiers partenaire de l’administration pour lagestion d’un service d’intérêt général, il faut savoir que se diffuse aujourd’hui une autre co
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Tanzer, Steve, and n/a. "Quality service : what is it?, can it improve the delivery of government services?" University of Canberra. Administrative Studies, 1995. http://erl.canberra.edu.au./public/adt-AUC20061109.121531.

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Senior, Nicki. "Measuring satisfaction with public services." Thesis, University of Nottingham, 2011. http://eprints.nottingham.ac.uk/28223/.

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This study used the 'delivery paradox' (Blaug et al. 2006, p.6) as a catalyst to examine customer satisfaction with the public services. The 'delivery paradox' exists where the rise in the level of delivery improvements does not elicit a corresponding rise in public satisfaction with services (ibid). Expectancy Disconfirmation Theory underpins the measurement of customer satisfaction. However, a review of the literature by MORl (2002) concluded that whilst expectations are known to be shaped by many factors, the role of expectations in affecting satisfaction ratings was confused and over-simpl
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Morsch, Camila. "Global governance in public services." Thesis, University of Canterbury. School of Law, 2012. http://hdl.handle.net/10092/7678.

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This thesis provides an overall picture of global governance in public services (also referred to as global social governance). It maps global aspects of welfare change: governance mechanisms, social policies and service provision developed at the global level. As it maps the relocation of social services from national to global, the research discusses the consequences for traditional and new understandings of publicness. Publicness has been slow to make its way into global forms of social policy-making and service provision, even if social services have been historically considered public, an
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Books on the topic "Public services"

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Bauby, Pierre. Service public, services publics. La Documentation française, 2011.

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Bauby, Pierre. Service public, services publics. La Documentation française, 2011.

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University of Illinois at Urbana-Champaign. Graduate School of Library and Information Science., ed. Evaluation of public services and public services personnel. University of Illinois, Graduate School of Library and Information Science, 1991.

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Bryce, Allen, and Allerton Park Institute (32nd : 1990 : Monicello, Ill.), eds. Evaluation of public services and public services personnel. University of Illinois Graduate School of Library and Information Science, 1991.

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Lapsley, Irvine, and Ola Mattisson. Managing Public Services. Routledge, 2021. http://dx.doi.org/10.4324/9781003154389.

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Prabhakar, Rajiv. Rethinking Public Services. Macmillan Education UK, 2006. http://dx.doi.org/10.1007/978-0-230-21115-5.

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Aidan, Rose, and Lawton Alan, eds. Public services management. Financial Times/Prentice Hall, 1999.

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Nicholas, Deakin, and Wright Anthony 1948-, eds. Consuming public services. Routledge, 1990.

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1946-, Jackson P. M., and Lavender Michaela, eds. Public services yearbook. Pitman, 1997.

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Benenson, Robert. Privatizing Public Services. CQ Press, 1985. http://dx.doi.org/10.4135/cqresrre1985072600.

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Book chapters on the topic "Public services"

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Chakrabarty, Bidyut, and Rajendra K. Pandey. "Public Services." In Indian Political System. Routledge India, 2023. http://dx.doi.org/10.4324/9781003434726-12.

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Baggott, Rob. "Public Health Services." In Public Health. Macmillan Education UK, 2011. http://dx.doi.org/10.1007/978-1-137-28584-3_8.

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Schiavo-Campo, Salvatore. "Providing Public Services." In Public Administration. Routledge, 2023. http://dx.doi.org/10.4324/9781003286387-8.

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Sandstrom, Robert W., Helene L. Lohman, and James D. Bramble. "Public Policy and Therapists." In Health Services, 4th ed. Routledge, 2024. http://dx.doi.org/10.4324/9781003524540-1.

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Li, Yi, and Ting Xu. "From Digital Resource Construction to Public Cultural Services: The Innovation Approaches of Digital Culture Construction of Public Libraries." In Services – SERVICES 2021. Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-96585-3_9.

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Argento, Daniela. "Outsourcing Public Services." In Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-20928-9_2312.

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Argento, Daniela. "Outsourcing Public Services." In Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-31816-5_2312-1.

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Khayesi, Meleckidzedeck. "Public Transport Services." In The Palgrave Handbook of Urban Development Planning in Africa. Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-031-06089-2_8.

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Curran, Stephen F. "Public safety services." In Earning a living outside of managed mental health care: 50 ways to expand your practice. American Psychological Association, 2010. http://dx.doi.org/10.1037/12138-024.

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Price, J. H. "The Public Services." In Political Institutions of West Africa. Routledge, 2023. http://dx.doi.org/10.4324/9781003454786-4.

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Conference papers on the topic "Public services"

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Nordal, Audun, Åge Kvalnes, Joseph Hurley, and Dag Johansen. "Balava: Federating Private and Public Clouds." In 2011 IEEE World Congress on Services (SERVICES). IEEE, 2011. http://dx.doi.org/10.1109/services.2011.21.

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Huang, Qiang, Lin Ye, Xinran Liu, and Xiaojiang Du. "Auditing CPU Performance in Public Cloud." In 2013 IEEE World Congress on Services (SERVICES). IEEE, 2013. http://dx.doi.org/10.1109/services.2013.39.

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Tanaka, Masahiro, Yohei Murakami, and Toru Ishida. "Towards Service Supervision for Public Web Services." In 2008 IEEE Asia-Pacific Services Computing Conference (APSCC). IEEE, 2008. http://dx.doi.org/10.1109/apscc.2008.144.

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Leão, Heloise Acco Tives, and Edna Dias Canedo. "Digitization of Public Services." In the 17th Brazilian Symposium. ACM Press, 2018. http://dx.doi.org/10.1145/3275245.3275255.

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Krasnykov, Y. V. "PUBLIC SERVICES MARKET MANAGEMENT." In WAYS TO REFORM PUBLIC ADMINISTRATION AND MANAGEMENT UNDER MARTIAL LAW IN UKRAINE. Izdevnieciba “Baltija Publishing”, 2024. http://dx.doi.org/10.30525/978-9934-26-419-1-5.

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Basdekis, Ioannis, Konstantin Pozdniakov, Marios Prasinos, and Konstantina Koloutsou. "Evidence Based Public Health Policy Making: Tool Support." In 2019 IEEE World Congress on Services (SERVICES). IEEE, 2019. http://dx.doi.org/10.1109/services.2019.00080.

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Domingues, Luisa, and Jose Antonio Cordeiro Gomes. "Management Model Proposal for Portuguese Public Administration Shared Services." In 2011 IEEE World Congress on Services (SERVICES). IEEE, 2011. http://dx.doi.org/10.1109/services.2011.81.

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Bellamy, Martin. "Adoption of Cloud Computing Services by Public Sector Organisations." In 2013 IEEE World Congress on Services (SERVICES). IEEE, 2013. http://dx.doi.org/10.1109/services.2013.50.

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Schenk, Birgit, and Anja Kuehfuss. "Public Value – Creating Value through Digital Public Services." In CEEeGov 2023: Central and Eastern European eDem and eGov Days 2023. ACM, 2023. http://dx.doi.org/10.1145/3603304.3603338.

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Shanshan, Han, Chaithanaskorn Phawitpiriyaklit, and Sid Terasonr. "COMPETENCY PUBLIC SERVICE DELIVERY SERVICE DESIGN, AND PUBLIC SPORTS SERVICE QUALITY: RURAL AREAS OF ZHUANG ETHNIC GROUPS IN CHINA." In THE 2023 INTERNATIONAL CONFERENCE ON CREATIITY, MANAGEMENT, EDUCATION, TECHNOLOGY AND SCIENCES. EDUCATION STUDIO, 2023. http://dx.doi.org/10.62788/hh988ew.

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The purpose of this study is to explore the improvement of the quality of public sports services in rural areas of China's Zhuang Ethnic Groups, as well as to cultivate multiple governance actors to enhance the quality and sustainability of public sports services, and to propose corresponding improvement measures. The study found that there are deficiencies in the quality of public sports services in rural areas of China, especially in the economically underdeveloped Zhuang Ethnic Groups. Therefore, this study examines how to improve the quality of public sports services and enhance their qual
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Reports on the topic "Public services"

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Keynes, Soumaya. Public services spending. The IFS, 2015. http://dx.doi.org/10.1920/ps.ifs.2024.0676.

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Sobel, Karen, and Cassi Pretlow. Service blueprinting for public services in academic libraries. Taylor and Francis, 2015. http://dx.doi.org/10.25261/ir000000067.

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Emmerson, Carl, and Christine Frayne. Spending on public services. The IFS, 2001. http://dx.doi.org/10.1920/re.ifs.2024.0900.

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Crawford, Rowena. Public services: deep cuts coming. The IFS, 2010. http://dx.doi.org/10.1920/ps.ifs.2024.1095.

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Lozano, Alejandra, Sarah Jameson, Sylvain Aubry, and Magdalena Sepúlveda. ESC rights: PUSHING THE FRONTIERS #1 | Women and public services#1 | Women and public services. The Global initiative for Economic, Social and Cultural Rights, 2021. http://dx.doi.org/10.53110/xgvo5950.

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This briefing paper aims to explore the role of public services in the transformation of asymmetrical power relations between women and men. Released on International Women’s Day, the brief argues that public services can play a decisive role in this transformation, by fostering a critical examination of gender roles, redistributing resources and opportunities and strengthening positive social practices that enhance gender equality. It puts forward five key elements for a gender-transformative approach to the management, delivery, funding and ownership of public services
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Mineiro, João. Inequalities, public services and global justice. Observatório das Desigualdades, 2014. http://dx.doi.org/10.15847/ciesodwp032014.

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Gunda, Thushara, Ian Miner, and Troy Stevens. Leveraging Technology Services for Public Good. Office of Scientific and Technical Information (OSTI), 2018. http://dx.doi.org/10.2172/1617629.

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Phillips, David, Michael Trickey, and Daria Luchinskaya. Chancellor prioritises investment not public services. The IFS, 2016. http://dx.doi.org/10.1920/re.ifs.2024.0348.

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Zaranko, Ben. The inflation squeeze on public services. The IFS, 2022. http://dx.doi.org/10.1920/co.ifs.2024.0086.

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Emmerson, Carl. Public services: the axe comes soon. The IFS, 2010. http://dx.doi.org/10.1920/ps.ifs.2024.1083.

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