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Dissertations / Theses on the topic 'Public services'

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1

Tornos, Mas Joaquín. "Public services and remunicipalization." Pontificia Universidad Católica del Perú, 2016. http://repositorio.pucp.edu.pe/index/handle/123456789/115700.

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It is difficult to define the legal concept of public service. There are two ways to understand it. The first one is objective and tries to determine which activities and services should be guaranteed to all citizens with the aim of social cohesion. The second one is subjective and is based on the idea that public services are activities excluded from the market. This second conception emphasizes the problems arising from the relationship between the public and private sectors rather than the right of the citizenship to receive specific services. Within this general conceptual framework, this
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Theam, Rottanak. "Public Service Culture in Cambodia: Impacts on the Delivery of Core Public Services." Thesis, The University of Sydney, 2015. http://hdl.handle.net/2123/15584.

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Despite widespread application of reform models and interventions by intergovernmental organisations, public administration in most developing countries is still characterised by weak institutions, patronage and institutionalised corruption. Cambodia is an illuminating example. After decades of reform Cambodia is still struggling to attain a public service that is loyal, motivated, professional and serviceoriented. The central objective of this thesis is to conduct a qualitative analysis of public service culture in Cambodia and to explore the impacts of culture on public service delivery. In
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Gooneratne, Nalaka Dilshan, and s3034554@student rmit edu au. "Discovery and Validation for Composite Services on the Semantic Web." RMIT University. Computer Science and Information Technology, 2009. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20091019.155524.

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Current technology for locating and validating composite services are not sufficient due to the following reasons. • Current frameworks do not have the capacity to create complete service descriptions since they do not model all the functional aspects together (i.e. the purpose of a service, state transitions, data transformations). Those that deal with behavioural descriptions are unable to model the ordering constraints between concurrent interactions completely since they do not consider the time taken by interactions. Furthermore, there is no mechanism to assess the correctness of a
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4

Jougleux, Muriel. "La creation de nouveaux produits dans les services publics : vers un service public prospecteur?" Paris, ENMP, 1993. http://www.theses.fr/1993ENMP0426.

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Une voie de modernisation du service public repose sur la creation de nouveaux produits porteurs d'une transformation de la relation a l'usager. A travers l'etude de quatre produits, la carte integrale a la r. A. T. P. , colissimo et chronopost a la poste et la carte kiwi a la s. N. C. F. , un modele d'analyse de cette transformation est propose. Il s'articule autour de quatre dimensions qui sont la personnalisation, la permanence, la complexification et l7enrichissement de la relation. Ces produits sont a l'origine d'un modele de service plus riche et constituent des leviers de changement dan
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5

Wu, Chen. "Service distribution and service discovery through a public web services platform." Thesis, Curtin University, 2008. http://hdl.handle.net/20.500.11937/387.

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Service-Oriented Architecture (SOA) represents an emerging architectural approach that is able to tackle challenges in the contemporary service-based economy, in which the global market revenues are shifting from the manufacture of traditional off-the-shelf products to the provision of diversified services that suffice for customers’ needs. In such a service-based economy, one can envisage an entirely “service-oriented” world, where a massive number of distributed services with different natures and capabilities are provided by various professionals around the world. Problems arise when busine
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Wu, Chen. "Service distribution and service discovery through a public web services platform." Curtin University of Technology, Digital Ecosystems and Business Intelligence Institute, 2008. http://espace.library.curtin.edu.au:80/R/?func=dbin-jump-full&object_id=17919.

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Service-Oriented Architecture (SOA) represents an emerging architectural approach that is able to tackle challenges in the contemporary service-based economy, in which the global market revenues are shifting from the manufacture of traditional off-the-shelf products to the provision of diversified services that suffice for customers’ needs. In such a service-based economy, one can envisage an entirely “service-oriented” world, where a massive number of distributed services with different natures and capabilities are provided by various professionals around the world. Problems arise when busine
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7

Ziani, Salim. "Service public et obligations de service public." Thesis, Strasbourg, 2013. http://www.theses.fr/2013STRAA011.

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Le service public est, en droit français, un concept central du droit de l’action publique dont les fondements théoriques et doctrinaux reposent sur la garantie de la solidarité sociale et sur la préservation d’un intérêt général holiste par l’action de l’État et des personnes publiques. Cependant, si le droit national connaît depuis plusieurs décennies une notion spécifique nommée l’ « obligation de service public », renvoyant à un moyen d’investiture d’un tiers partenaire de l’administration pour lagestion d’un service d’intérêt général, il faut savoir que se diffuse aujourd’hui une autre co
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8

Tanzer, Steve, and n/a. "Quality service : what is it?, can it improve the delivery of government services?" University of Canberra. Administrative Studies, 1995. http://erl.canberra.edu.au./public/adt-AUC20061109.121531.

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9

Senior, Nicki. "Measuring satisfaction with public services." Thesis, University of Nottingham, 2011. http://eprints.nottingham.ac.uk/28223/.

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This study used the 'delivery paradox' (Blaug et al. 2006, p.6) as a catalyst to examine customer satisfaction with the public services. The 'delivery paradox' exists where the rise in the level of delivery improvements does not elicit a corresponding rise in public satisfaction with services (ibid). Expectancy Disconfirmation Theory underpins the measurement of customer satisfaction. However, a review of the literature by MORl (2002) concluded that whilst expectations are known to be shaped by many factors, the role of expectations in affecting satisfaction ratings was confused and over-simpl
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10

Morsch, Camila. "Global governance in public services." Thesis, University of Canterbury. School of Law, 2012. http://hdl.handle.net/10092/7678.

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This thesis provides an overall picture of global governance in public services (also referred to as global social governance). It maps global aspects of welfare change: governance mechanisms, social policies and service provision developed at the global level. As it maps the relocation of social services from national to global, the research discusses the consequences for traditional and new understandings of publicness. Publicness has been slow to make its way into global forms of social policy-making and service provision, even if social services have been historically considered public, an
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11

Theng, Chan-Sangvar Gaillard Maurice. "Le service public au Cambodge." Lyon : Université Lumière Lyon 2, 2007. http://theses.univ-lyon2.fr/sdx/theses/lyon2/2007/theng_c-s.

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Allan, Geoffrey, and n/a. "A Different Agenda: The Changing Meaning of Public Service Efficiency and Responsiveness in Australia's Public Services." Griffith University. Griffith Business School, 2005. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20060914.104311.

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This thesis examines the changing nature of efficiency and tesponsiveness of Australian public services over the past century It will examine how over the past 100 years efficiency has been improved and assessed. It will also examine how, since the 1970s, efficiency has become synonymous with responsiveness. The main argument of this thesis is that the nature of efficiency and responsiveness has changed over the past century.. Reforms introduced fiom the 1970s where the rationale at the time was improved efficiency, were essentially designed to make the public service more accountable and ther
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Allan, Geoffrey. "A Different Agenda: The Changing Meaning of Public Service Efficiency and Responsiveness in Australia's Public Services." Thesis, Griffith University, 2005. http://hdl.handle.net/10072/367174.

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This thesis examines the changing nature of efficiency and tesponsiveness of Australian public services over the past century It will examine how over the past 100 years efficiency has been improved and assessed. It will also examine how, since the 1970s, efficiency has become synonymous with responsiveness. The main argument of this thesis is that the nature of efficiency and responsiveness has changed over the past century.. Reforms introduced fiom the 1970s where the rationale at the time was improved efficiency, were essentially designed to make the public service more accountable and ther
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Brunner, Paul J. "Public library services to senior patrons /." Full text available online, 2006. http://www.lib.rowan.edu/find/theses.

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15

Aagesen, Gustav. "Multi-channel Provisioning of Public Services." Doctoral thesis, Norges teknisk-naturvitenskapelige universitet, Institutt for datateknikk og informasjonsvitenskap, 2012. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-17149.

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Information technology facilitates a continuous change in how public services are organised and provided. Influenced by external and internal requirements, the changes are step-wise and non-linear, each step facilitating the next. Examples of requirements are related to supporting e-services, multi-channel provisioning, transparency, citizencentricity, mobility, and globalisation. Information infrastructures define the capabilities of a public agency for efficient service delivery, both internally and externally. Historically, information infrastructures have evolved over time and have drifted
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Morrar, Rabeh. "Public-private innovation networks in services." Thesis, Lille 1, 2011. http://www.theses.fr/2011LIL12005/document.

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En s’appuyant sur une réflexion théorique et une investigation empirique, cette thèse cherche à montrer que les Réseaux d’Innovation, surtout quand ils combinent les acteurs publics et privés, constituent à la fois un concept théorique important et une réalité économique croissante dans le secteur des services. Dans la partie théorique, nous développons un cadre conceptuel qui décrit le processus d’innovation des Réseaux d'Innovation Public-Privé dans le secteur des services (ServRIPP). L’innovation est produite à travers la mise en œuvre de mécanismes de coordination entre les quatre éléments
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Commendatore, Pasquale, Ingrid Kubin, and Carmelo Petraglia. "Footloose capital and productive public services." Inst. für Volkswirtschaftstheorie und -politik, WU Vienna University of Economics and Business, 2007. http://epub.wu.ac.at/1668/1/document.pdf.

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We analyse in a Footloose Capital productive public services provided by a central government aiming at reducing regional disparities. Two countervailing effects occur - one upon productivity and another upon local demand - the relative strength of which depends upon the financing scheme. Only if the "rich" region contributes sufficiently to the financing of the public services in the "poor" region, the poor region will actually gain. In studying these questions we pay particular attention to the dynamic adjustment processes and to the role of trade freeness.<br>Series: Department of Economics
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18

Adojutelegan, Nat. "Vote-Selling: Infrastructure and Public Services." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/4829.

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Vote-selling in Nigeria pervades and permeates the electoral space, where it has become the primary instrument of electoral fraud. Previous research has indicated a strong correlation between vote-buying and underinvestment and poor delivery of public services. There remains, however, a significant gap in the current literature regarding the nature of the relationship between vote-selling and the delivery of public services. The purpose of this study was to uncover voters' behaviors by investigating their common and lived experiences with respect to the provision of infrastructure, delivery of
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19

Parris, Maxine Joanna. "Engaging the public : theory and practice in Scottish public services." Thesis, University of Stirling, 2013. http://hdl.handle.net/1893/20438.

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In recent times, public engagement has become an increasingly prominent feature of modern public service provision. Contemporary Public Engagement (CPE) has been characterized by the proliferation of new and innovative mechanisms with which to engage and involve the public in any process in which their input is either desired or legally required. This thesis takes a qualitative approach to exploring CPE within the context of local public services in Scotland, with the explicit aim of contribution to the development of conceptual understanding and theory. The design of this project was based on
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Saramunee, Kritsanee. "General public views on community pharmacy services in public health." Thesis, Liverpool John Moores University, 2013. http://researchonline.ljmu.ac.uk/6170/.

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Community pharmacists are increasingly providing public health services in response to government policies. Published literature regarding the views of the general public related to pharmacy public health services, although important in ensuring uptake of these services, was limited. This study series aim to explore the general public's perspective on how to maximise the appropriate utilisation of community pharmacy services for improving public health. A large study comprising four sequential phases was designed and conducted in Sefton borough. Initially, to gather background information, foc
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21

Theng, Chan-Sangvar. "Le service public au Cambodge." Lyon 2, 2007. http://theses.univ-lyon2.fr/documents/lyon2/2007/theng_c-s.

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Les influences brahmanique et bouddhique ont contribué à la construction de la notion de service public au Cambodge. Depuis 1993, le pays a commencé à se reconstruire. L'Etat cherche à redéfinir sa mission dans un pays s'ouvrant au libéralisme économique. Les services sont dévolus à la responsabilité de nombreux nouveaux acteurs non étatiques. La diversification et la multiplication des organismes privés investis d'une mission de service public se réalisent sans véritable contrôle de la part des personnes publiques. Elles risquent d'accentuer une fracture sociale déjà perceptible. Les services
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22

Sun, Xiaowei. "De la relation entre service public et fonction publique. Etude comparée des droits français et chinois." Thesis, Besançon, 2014. http://www.theses.fr/2014BESA0001/document.

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En France, depuis les années 1990, la polarité traditionnelle service public / fonction publique est mise en cause par des mesures de privatisation et d'externalisation des services publics d'une part, et par la contractualisation et la « managérialisation » de la fonction publique d'autre part. Ces tendances s'observent également en Chine dans la construction d'un système de services publics à partir des années 1990, et dans l'instauration d'une fonction publique décidée à la fin des années 1980 et entérinée par la loi du 27 avril 2005 « sur les agents publics ». Malgré les divergencespolitiq
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23

Boone, Randall L. "Privatizing public education." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1992. http://www.kutztown.edu/library/services/remote_access.asp.

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Esplugas, Pierre Vedel Georges. "Conseil constitutionnel et service public /." Paris : LGDJ, 1994. http://catalogue.bnf.fr/ark:/12148/cb35729663d.

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Baker, Stephanie. "Staff and service user experiences of forensic mental health services." Thesis, University of Warwick, 2017. http://wrap.warwick.ac.uk/90135/.

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This thesis consists of three chapters. Chapter one is a systematic review of the qualitative literature examining the experiences of clinicians working in mental health services with forensic service users (FSU). Following systematic searches and a process of quality assessment, a total of 14 articles were included and their findings were systematically compared. Staff members experienced both positive and negative emotional responses to their work, there are conflicting aspects to their role and additional challenges within the organisational context. Implications for clinical practice and f
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Chbane, Abdellah. "Le cadre juridique de la gestion déléguée des services publics au Maroc." Thesis, Paris 2, 2020. http://www.theses.fr/2020PA020004.

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L’objectif de notre thèse était d’analyser l’état de départ puis l’évolution de la législation marocaine dans le domaine de la gestion déléguée du service public. L'appel au secteur privé dans le cadre de partenariats public-privés pour la gestion des services de distribution d’eau, d’électricité, d’assainissement liquide a été initié au Maroc dès 1997 et pris souvent la forme juridique de la "gestion déléguée" via la loi 54-05 de 2006. Nous examinerons dans cette thèse le cas de la France comme exemple pionnier en Europe, et celui d’un pays arabo-africain, le Maroc. L’étude de ces deux expéri
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Marques, Fabio Ferraz. "A prestação privada de serviços públicos no Brasil." Universidade de São Paulo, 2009. http://www.teses.usp.br/teses/disponiveis/2/2134/tde-25092009-163855/.

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A prestação privada de serviços públicos constitui atividade essencial do Estado contemporâneo. O objeto deste trabalho é o exame das formas de prestação privada de serviços públicos no Brasil. De início, analisa como pressuposto para o desenvolvimento do tema central a atividade administrativa estatal prestada nos três níveis da Federação (União, Estados, Distrito Federal e Municípios), na qual se insere a atividade administrativa material de prestação de serviço público. A seguir, analisa a evolução e as motivações da passagem da execução do serviço público, de início apenas feita pelo própr
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Buchhofer, Beth. "New Jersey public library services for homeschoolers /." Full text available online, 2008. http://www.lib.rowan.edu/find/theses.

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Beaudoin, Pascal. "Public procurement interaction model for IT services." Master's thesis, Université Laval, 2020. http://hdl.handle.net/20.500.11794/67741.

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Cette recherche est une étude de cas qui examine la relation et les attributs entre les différentes entités impliquées dans le processus d’appel d’offre publique au gouvernement du Québec. Il se concentre spécifiquement sur les services professionnels informatiques qui constituent une catégorie de dépenses élevées dans les marchés publics. En utilisant le résultat de plusieurs entretiens avec des société informatique, notre recherche nous a permis de proposer un modèle d'interaction entre les différentes entités de l'écosystème d’appel d'offres publique qui peut être utilisé pour avoir une vue
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Srinivasan, AnandKrishna. "Location Based Services to Improve Public Transportation." University of Toledo / OhioLINK, 2011. http://rave.ohiolink.edu/etdc/view?acc_num=toledo1302122451.

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Gaster, Lucy. "Can public services improve? : the concept and practice of public service quality, with special reference to local government." Thesis, University of Birmingham, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.368428.

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Faust, Linda A. "AIDS Public health implications /." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1991. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis (M.P.A.)--Kutztown University of Pennsylvania, 1991.<br>Source: Masters Abstracts International, Volume: 45-06, page: 2940. Abstract precedes thesis as [2] preliminary leaves. Typescript. Includes bibliographical references (leaves 94-100).
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Bourk, Michael J., and n/a. "Universal service and people with disabilities : an anlysis of telecommunications policy making from 1975-1997." University of Canberra. Communication, 1998. http://erl.canberra.edu.au./public/adt-AUC20060608.160344.

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This thesis analyses the development of telecommunications universal service in relation to people with disabilities and national policy making in Australia from 1975 to the end of 1997. The history of public policy development in telecommunications universal service obligations is analysed to gain an understanding of how different political, scientific, social symbolic and material contexts have influenced policy. It is argued that social symbolic and material contexts mutually constitute telecommunications policy. Social symbolic influences, such as charity and 'rights' discourses of disabil
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Horton, Sylvia. "From public administration to public management : studies of change and innovation in the public services." Thesis, University of Portsmouth, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.327003.

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Ulusoy, Ali Dursun. "La suppression des services publics en droit public français : recherche sur un critère." Bordeaux 4, 1998. http://www.theses.fr/1998BOR40042.

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Notre etude a pour ambition de rechercher les elements d'un critere de suppression des services publics sans pretendre constituer un + traite de suppression des services publics. Nous abordons cette recherche de critere a travers la definition les justifications et les limites de la suppression des services publics. La suppression d'un service public signifie soit la disparition de l'activite de ce service du monde reel, soit la perte de son caractere de service public en devenant une activite privee ordinaire. Elle est differente de la privatisation et de l'amenagement d'un service public. S'
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Abdalla, Mohyeldin Siddig. "Management services as an aid to administrative reform in the Sudan public service." Thesis, Durham University, 1995. http://etheses.dur.ac.uk/5119/.

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In this research study the experience of the management services function as an aid to administrative reform in the Sudan is examined. Particular attention is paid to the establishment of the departmental management services units (DMSUs), as institutional in-built organs for administrative reform in the public service. The focus of the study is on the problems which confronted the DMSU programme. Interviews with a number of high-ranking personnel such as the former President Ga'afar Mohamad Nimeiri, the former Ministers of Public Service and Administrative Reform and some Under-Secretaries, a
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Lilley, Emma. "The relationship between expectations and the public's perceptions of public library services." Thesis, University of Sheffield, 2000. http://etheses.whiterose.ac.uk/14881/.

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A follow-up study to the 1995 ASLm Public Libraries Review was conducted. Forty telephone interviews with frequent public library users and 6 focus groups with professional and paraprofessional library staff were carried out across three of the original nine ASLm participant public library authorities. This two-stage data collection strategy was designed drawing on previous research ranging from services marketing to psychology. Focusing particularly on a finding from the ASLIB research, which identified a mismatch in future expectations of the service between library users and professional li
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Grim, Katheleen E. "A discussion of public sector employee development with a focus on local public agencies." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1997. http://www.kutztown.edu/library/services/remote_access.asp.

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Porcher, Simon. "Choix organisationnels, efficience et équité dans les services publics locaux : le cas du service public de l'eau en France." Paris 1, 2012. http://www.theses.fr/2012PA010074.

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La présente thèse de doctorat est une étude empirique des liens existant entre les choix organisationels et leur performance relative dans le service public de l'eau en France. En premier lieu, les choix organisationnels ayant une incidence sur la performance, l'objet de ce travail est de comprendre les motivations de la délégation des services publics au secteur privé et d'analyser le lien causal qui existe entre les modes de gestion et la performance. Dans un second temps, la présente thèse étudie l'efficience technique et allocative des services publics de l'eau en France ainsi que le lien
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Davies, Ian. "Emerging management education issues for the human services." Thesis, University of Bristol, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.343294.

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Defline, Pascale. "Notion de rentabilité financière et logique de choix dans les services publics : le cas des choix d’investissement dans quatre services publics municipaux." Thesis, Paris, CNAM, 2011. http://www.theses.fr/2010CNAM0749/document.

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Cette thèse a pour objet de répondre à la question suivante : un choix de service public est-il compatible avec un choix d’ordre financier, car faisant intervenir des critères financiers, parmi lesquels celui de rentabilité financière ? Elle se situe dans un contexte de profondes mutations du secteur public. Prenant comme cadre théorique le New Public Management, constatant une appropriation par le droit administratif des notions d’intérêt financier et de rentabilité, cette recherche exploratoire se poursuit par des entretiens auprès d’élus et d’administratifs de 26 communes. Elle montre un po
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Camén, Carolina. "Using contracts to manage services : A study of contracts in public transport." Doctoral thesis, Karlstads universitet, Avdelningen för företagsekonomi, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-7236.

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Contracts play a key role in many business to business relationships. Service organisations are no exception. Despite a growing interest of services and how services are managed, research on how to use contracts to manage services has been surprisingly sparse in service research. The overall aim of this thesis is to contribute to a deeper understanding of using contracts to manage services in business-to-business relationships. Contract theories together with concepts from service research are used to enrich and understand how contracts are used to manage services and thus make contributions t
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Rothblatt, Martine. "The conflict between private and public interests in xenotransplantation." Thesis, Queen Mary, University of London, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.251627.

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Hogg, Gillian. "Service quality in business advisory services : the case of the public relations industry in Scotland." Thesis, University of Stirling, 1996. http://hdl.handle.net/1893/2583.

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The thesis concerns quality of service in the context of business advisory services. The economic rationale for improving any quality standard is based on the theory that by creating customer satisfaction and a perception of service quality, an organisation can retain its existing customers and attract new business, thus improving market share. This argument is based on the assumption that by improving the quality of the service delivered to customers, product offerings can be differentiated in such a way as to improve customer value. This is a customer defined approach to quality and assumes
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Hosio, S. (Simo). "Leveraging Social Networking Services on Multipurpose Public Displays." Doctoral thesis, Oulun yliopisto, 2014. http://urn.fi/urn:isbn:9789526205274.

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Abstract This thesis focuses on integrating multipurpose public displays with online social networking services. Modern public displays are capable of much more than the early digital billboards used for promoting brand awareness in urban areas. Currently, smaller, interactive displays are proliferating and starting to offer a variety of services for their users. A network of such displays is located in the northern City of Oulu, Finland, for example, where it is used by the general public. As such, it forms a realistic test bed for studying novel public display services in an authentic urban
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Lo, Siu-hong, and 盧紹康. "Privatization of public housing services in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31968077.

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47

Skellern, Matthew. "Essays on public services, markets, and intrinsic motivation." Thesis, London School of Economics and Political Science (University of London), 2014. http://etheses.lse.ac.uk/3105/.

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This thesis comprises three essays examining the roles of markets and intrinsic motivation in public organisations. Chapter 1 examines the impact of establishing Independent Sector Treatment Centres in the English National Health Service (NHS) during the 2000s on the performance of neighbouring NHS (public) hospitals. It finds that NHS hospitals that had an ISTC placed nearby became more efficient (measured using pre-surgical length of stay for orthopaedic surgery), but also received sicker patients on average, as ISTCs avoided treating the sickest patients. Average cost per patient at ISTC-ex
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48

Lo, Siu-hong. "Privatization of public housing services in Hong Kong." Hong Kong : University of Hong Kong, 1996. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18812168.

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49

Kerr, Melissa. "New South Wales Public Employment Services 1887-1942." Thesis, The University of Sydney, 2012. http://hdl.handle.net/2123/8645.

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Australian historical scholarship has traditionally neglected public employment services as an area of research. However, in recent years as the State has repositioned itself in the labour market the role of public employment services has become a popular area of debate. While contemporary scholars have contributed to these debates, their historical counterparts have been slower to follow suit. In overcoming this neglect, this thesis provides an historical examination of one of the earliest forms of state intervention into the Australian labour market: public employment services. This study ex
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50

Menezes, Rafael Terra de. "Three essays on local demand for public services." reponame:Repositório Institucional do FGV, 2012. http://hdl.handle.net/10438/9745.

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Submitted by Rafael Terra (rflterra@yahoo.com.br) on 2012-05-07T03:21:38Z No. of bitstreams: 1 Dissertation Final Rafael Terra de Menezes May 2012.pdf: 9750545 bytes, checksum: aa5ad52c395ae0a69a42c64b246ce7bf (MD5)<br>Approved for entry into archive by Gisele Isaura Hannickel (gisele.hannickel@fgv.br) on 2012-05-07T13:37:27Z (GMT) No. of bitstreams: 1 Dissertation Final Rafael Terra de Menezes May 2012.pdf: 9750545 bytes, checksum: aa5ad52c395ae0a69a42c64b246ce7bf (MD5)<br>Made available in DSpace on 2012-05-07T14:06:46Z (GMT). No. of bitstreams: 1 Dissertation Final Rafael Terra de Menez
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