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Dissertations / Theses on the topic 'Quality control organization'

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1

Milicic, Drazen, and Pontus Svensson. "Sparks to a living quality organization." Thesis, Blekinge Tekniska Högskola, Institutionen för programvaruteknik och datavetenskap, 1998. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2731.

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Майборода, Тетяна Миколаївна, Татьяна Николаевна Майборода, Tetyana Mykolaivna Mayboroda, and D. O. Lysak. "Features of application of KAIZEN and total quality management (TQM) approaches in quality management at enterprises." Thesis, Sumy State University, 2020. https://essuir.sumdu.edu.ua/handle/123456789/82530.

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3

Adam, Constantin. "Scalable Self-Organizing Server Clusters with Quality of Service Objectives." Licentiate thesis, KTH, School of Electrical Engineering (EES), 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-272.

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<p>Advanced architectures for cluster-based services that have been recently proposed allow for service differentiation, server overload control and high utilization of resources. These systems, however, rely on centralized functions, which limit their ability to scale and to tolerate faults. In addition, they do not have built-in architectural support for automatic reconfiguration in case of failures or addition/removal of system components.</p><p>Recent research in peer-to-peer systems and distributed management has demonstrated the potential benefits of decentralized over centralized design
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Adam, Constantin. "A Middleware for Self-Managing Large-Scale Systems." Doctoral thesis, KTH, Skolan för elektro- och systemteknik (EES), 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-4178.

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This thesis investigates designs that enable individual components of a distributed system to work together and coordinate their actions towards a common goal. While the basic motivation for our research is to develop engineering principles for large-scale autonomous systems, we address the problem in the context of resource management in server clusters that provide web services. To this end, we have developed, implemented and evaluated a decentralized design for resource management that follows four principles. First, in order to facilitate scalability, each node has only partial knowledge o
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Fortin, Amanda Michelle. "Exploring Communicative Aspects of Client Satisfaction, Loyalty, and Retention in a Private, Non-profit Organization: A Qualitative, Interview-Based Study of Catholic Charities." PDXScholar, 2014. https://pdxscholar.library.pdx.edu/open_access_etds/1695.

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This thesis focuses on Catholic Charities (Hereafter CC), a non-profit agency that provides pregnancy and adoption support to families in times of crisis. Research and agency data reflect a positive association between the amount of time clients engage in services and the resolution of crises. Both theoretically and empirically, a key determinant of the depth and breadth of clients' engagement with both for-profit and non-profit services is their satisfaction with such services. In 2009-2010, CC's in-house, client surveys reported a decreasing level of client engagement with services. One clea
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Larson, Curtis E. "Implementing Kaizen practices in U.S. organizations." Online version, 1998. http://www.uwstout.edu/lib/thesis/1998/1998larsonc.pdf.

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Cossatis, Nataly de Almeida. "Qualidade microbiológica e vigilância sanitária de plantas medicinais brasileiras." reponame:Repositório Institucional da FIOCRUZ, 2015. https://www.arca.fiocruz.br/handle/icict/9950.

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Submitted by Alexandre Sousa (alexandre.sousa@incqs.fiocruz.br) on 2015-04-10T14:28:00Z No. of bitstreams: 1 Dissertacao_Nataly.PDF: 1054218 bytes, checksum: 3c023839345bc1fb63d761be1a4ad97d (MD5)<br>Approved for entry into archive by Alexandre Sousa (alexandre.sousa@incqs.fiocruz.br) on 2015-04-10T14:28:16Z (GMT) No. of bitstreams: 1 Dissertacao_Nataly.PDF: 1054218 bytes, checksum: 3c023839345bc1fb63d761be1a4ad97d (MD5)<br>Approved for entry into archive by Alexandre Sousa (alexandre.sousa@incqs.fiocruz.br) on 2015-04-10T14:28:30Z (GMT) No. of bitstreams: 1 Dissertacao_Nataly.PDF: 1054218
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Bäckström, Ingela. "On the Relationship between Sustainable Health and Quality Management : Leadership and organizational behaviours from Swedish organizations." Doctoral thesis, Mittuniversitetet, Institutionen för teknik och hållbar utveckling, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-8985.

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Sickness absence not only causes significant costs for organizations but also leads to other negative consequences for individuals and societies. Previous research has shown that working with organizational values within Quality Management affects job satisfaction and results in increased profitability and customer satisfaction. There would, in addition, seem to be great gains if managers, by working with Quality Management, can manage to establish sustainable health among co-workers.   The purpose of the research described in this thesis was to examine how Quality Management could be practise
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Motwani, Jaideep G. (Jaideep Gridhari). "Quality Assurance Practices by Indian Manufacturing Organizations: A Conceptual Framework and an Empirical Investigation." Thesis, University of North Texas, 1990. https://digital.library.unt.edu/ark:/67531/metadc332601/.

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The purpose of this study is three-fold. First, based on the synthesis of literature on quality concepts, critical factors that must be practiced to achieve effective quality management in an organization were identified. A framework to be used by organizations to evaluate their quality assurance practices were developed. Second, a field survey was conducted to identify the degree to which quality assurance is being practiced in Indian Manufacturing organizations and to locate the organizational areas where better management control can make the quality assurance system more effective. Finall
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Richards, James. "Developing a theoretical basis for the concept of organizational behaviour." Thesis, University of Stirling, 2006. http://hdl.handle.net/1893/185.

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Workplace misbehaviour is seen to be a neglected feature of organizational study (Ackroyd and Thompson; Vardi and Weitz, 2004). Where research has been undertaken into misbehaviour the emphasis tends fall into two broad categories. First of all, organizational behaviour theorists use the term misbehaviour as a means to highlight how the ‘negative’ behaviour of employees gets in the way of formal organizational goals. Secondly, radical sociologists tend to use the term misbehaviour as a means to critique Foucauldian labour process theory. Here an argument is made that suggests the disciplinary
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Elmuti, Salah Dean. "The Effect of Participatory Programs Similar to Quality Control Circles on Organizational Productivity in Selected Multinational Organizations in Saudi Arabia." Thesis, North Texas State University, 1985. https://digital.library.unt.edu/ark:/67531/metadc332447/.

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This study focuses attention on the multinational organization, an emerging phenomenon, in which people from different cultural backgrounds work together to produce a product or render a service. The purpose of this study is to enhance the available information about the potential for increasing productivity through the use of participatory programs, such as Quality Control Circles, in multinational organizations, especially those operating in Saudi Arabia.
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Stone, Mark Eric. "Lean six sigma deployment and implementation strategies for MCG Industries (PTY) LTD." Thesis, Stellenbosch : Stellenbosch University, 2007. http://hdl.handle.net/10019.1/70663.

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Thesis (MBA)--Stellenbosch University, 2007.<br>ENGLISH ABSTRACT: Continuous improvement is a consensus theme used by many industries for improving product quality and service. In the last decade a new quality philosophy known as Six Sigma has become well established in many companies, e.g., Motorola, General Electric, Ford, Honda, Sony, Hitachi, Texas Instruments, American Express, etc. Some have suggested that the Six Sigma quality improvement philosophy is not only impacting the global business sector, but will also re-shape the discipline of statistics. The Six Sigma philosophy for i
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Souza, Daniela Carla de. ""Avaliação da estrutura das unidades de terapia intensiva pediátrica neonatal do município de São Paulo"." Universidade de São Paulo, 2003. http://www.teses.usp.br/teses/disponiveis/5/5141/tde-19102005-121204/.

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Apesar da importância das unidades de terapia intensiva pediátricas e neonatais (UTIP/UTIN) na assistência à criança criticamente enferma, pouco se conhece da estrutura destas unidades no município de São Paulo (SP). No período de agosto/00 a julho/02 foi realizado estudo descritivo da estrutura das UTIP/UTIN do município de SP. Das 107 unidades identificadas, 85 (79,4%) concordaram em participar através do preenchimento de questionário. Observou-se uma distribuição desproporcional das UTIs e dos leitos (1 leito/604 crianças - 1 leito/6.812 crianças; média: 1 leito/2.085 crianças). As 85 unida
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Seanor, Daniel D. "Do organizations that have reached the excellence level in the Wisconsin Forward Award process benefit from an increase in bottom line results?" Online version, 2001. http://www.uwstout.edu/lib/thesis/2001/2001seanord.pdf.

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Silva, Inajara Iana da 1986. "A atuação da Fundação Pitágoras na educação pública de Alecrim/SP : análise sobre as implicações para gestão escolar." [s.n.], 2012. http://repositorio.unicamp.br/jspui/handle/REPOSIP/251253.

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Orientador: Theresa Maria de Freitas Adrião<br>Dissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Educação<br>Made available in DSpace on 2018-08-22T11:01:05Z (GMT). No. of bitstreams: 1 Silva_InajaraIanada_M.pdf: 9090279 bytes, checksum: 6e728611e0ba59495381b4f22c972000 (MD5) Previous issue date: 2012<br>Resumo: Esta dissertação teve como objetivo central analisar as consequências para a gestão escolar da utilização do Sistema de Gestão Integrado (SGI) na rede municipal de ensino fundamental de Alecrim/SP. O SGI é uma tecnologia de gestão idealizada pela Fundação Pitág
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Brady, James E. "Six sigma and the university." Connect to this title online, 2005. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1110222811.

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Thesis (Ph. D.)--Ohio State University, 2005.<br>Title from first page of PDF file. Document formatted into pages; contains 172 p. Includes bibliographical references. Available online via OhioLINK's ETD Center
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Hayo-Villeneuve, Sandrine. "Vers un modèle intégrateur des démarches qualité à l’hôpital : l’apport des outils de gestion." Thesis, Université de Lorraine, 2017. http://www.theses.fr/2017LORR0034/document.

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Les organisations hospitalières sont confrontées à des évolutions constantes : évolution technologique, évolution sociétale des attentes, place de l’usager de plus en plus affirmée, mutations organisationnelles préconisées par les tutelles et un éventail de réformes qui se télescopent parfois. Les établissements de santé sont au coeur des réformes du système de santé et doivent continuellement s’adapter aux changements. La mise en oeuvre des nouvelles politiques de santé soulève la question de l’adaptation des organisations hospitalières : adaptation liée à la mutation de l’environnement, à la
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Badrick, Tony Cecil. "Implementing total quality management in Australian health care organizations." Thesis, Queensland University of Technology, 1997.

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Al, Fazari Hamdan. "Fuzzy quality function deployment for aircraft maintenance organizations." Toulouse, INSA, 2008. http://eprint.insa-toulouse.fr/archive/00000283/.

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In this thesis, Quality Function Deployment for aircraft maintenance organizations is considered. Assessment and evaluation of quality management in aircraft maintenance organizations is the key to ensure safety, reliability, and the assurance of quality. At present, companies around the world have an absolute need for quality management systems in order to help them to develop and manage better their activities. Improving the way in which organizations handle their organizational management plays a major role in raising the standard of the quality of the product or the quality of the service
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Cyr, Lee. "Insufficient Effort Responding on Mturk Surveys: Evidence-Based Quality Control for Organizational Research." PDXScholar, 2018. https://pdxscholar.library.pdx.edu/open_access_etds/4453.

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Each year, crowdsourcing organizational research grows increasingly popular. However, this source of sampling receives much scrutiny focused on data quality and related research methods. Specific to the present research, survey attentiveness poses a unique dilemma. Research on updated conceptualizations of attentiveness--insufficient effort responding (IER)--shows that it carries substantial concerns for data quality beyond random noise, which further warrants deleting inattentive participants. However, personal characteristics predict IER, so deleting data may cause sampling bias. Therefore,
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Saunier, Paul-Laurent. "Qualité et contrôle dans les services : le cas des services à la personne." Phd thesis, Université d'Orléans, 2012. http://tel.archives-ouvertes.fr/tel-00824183.

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Les activités de services à la personne incarnent un important potentiel de création d'emplois et de réponse à des besoins sociaux. Elles présentent comme principales caractéristiques une forte dimension relationnelle qui influence leur qualité, ainsi qu'une distance spatiale qui complique le contrôle de cette qualité. L'objectif de cette thèse est d'analyser les pratiques de contrôle de la qualité des organismes offreurs, ainsi que les représentations des différents acteurs en matière de qualité de service.L'approche qualitative retenue donne lieu à la réalisation de deux études empiriques, l
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Danke, Brett L. "A tool for evaluating corrective action systems based on the analysis, profile, and evaluation of contemporary documentation from ISO 9000 compliant organizations." Online version, 1999. http://www.uwstout.edu/lib/thesis/1999/1999dankeb.pdf.

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23

Januška, Marek. "Stavebně technologický projekt přístavby areálu Lékařské fakulty v Praze." Master's thesis, Vysoké učení technické v Brně. Fakulta stavební, 2020. http://www.nusl.cz/ntk/nusl-409929.

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The goal of this diploma thesis is the processing of the building-technological project for Health University in Prague. For the thesis there was elaborated a technic report, situation of the construction place, object time schdule and financial plan, the study of the implementation of technologist. Stages, project of construction site equipment, design of mechanical assembly, technological regulation for the implementation of monolithic vertical and horizontal load-bearing structures together with inspection and test plan. Furthermore, the thesis contains a schedule of the main building, a pl
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Getty, Juliet M. (Juliet Margolin). "An Investigation of the Perception of Delivered Quality at Different Levels of Organizational Hierarchy in Services." Thesis, University of North Texas, 1993. https://digital.library.unt.edu/ark:/67531/metadc278751/.

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The overall purpose of this research was to add to existing theory of quality pertaining to the service provider's perception of quality. Quality in the service industry is difficult to assess because of the intangible, heterogeneous and labor intensive nature of services. In addition, personnel have varying perceptions of delivered quality based on their position within the organizational hierarchy. This study enhanced the Service Quality Model developed by Zeithaml, Berry, and Parasuraman (1988). An additional gap ("gap 6") was hypothesized and investigated. This gap describes the difference
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Palanna, Namita. "Lean manufacturing and six sigma." Full text available, 2004. http://images.lib.monash.edu.au/ts/theses/palanna.pdf.

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Peng, Xianghui. "Quality Management Theory Development and Investigation of the Constructs within an Organizational Framework." Thesis, University of North Texas, 2016. https://digital.library.unt.edu/ark:/67531/metadc849744/.

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Supply chain management (SCM) and quality management (QM) share some common literature and have overlapping domains that reinforce each other in the supplier and customer relationship management areas. Despite the recognized importance of supplier and customer relationships toward achieving quality goals, limited prior research examines whether SCM represents a distinct construct within the prominent existing quality focused organizational frameworks such as the Malcolm Baldrige National Quality Award (MBNQA). As a result of the absence of the SCM construct in the frameworks, the problem facin
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Alomar, Derbas Jarrah. "Quality management." CSUSB ScholarWorks, 2001. https://scholarworks.lib.csusb.edu/etd-project/1741.

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Possamai, Luana. "Análise da relação das dimensões comportamentais no contexto do sistema de gestão da qualidade ISO 9000." reponame:Repositório Institucional da UCS, 2017. https://repositorio.ucs.br/handle/11338/3173.

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Várias mudanças ocorreram na área da qualidade e produtividade, principalmente entre o fim do século XX e o início do século XXI, e alguns dos principais motivos que ocasionaram tais alterações dizem respeito a: competitividade existente entre as organizações, não somente a níveis nacionais, mas também internacionais; estreitamento das barreiras comerciais, com a criação de grandes blocos econômicos; retração do crescimento econômico mundial, devido à exigência por parte dos consumidores que passaram a buscar produtos e serviços com maior qualidade e menor preço. Essa série de mudanças fez com
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Saunier, Paul-Laurent. "Qualité et contrôle dans les services : le cas des services à la personne." Electronic Thesis or Diss., Orléans, 2012. http://www.theses.fr/2012ORLE0504.

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Les activités de services à la personne incarnent un important potentiel de création d’emplois et de réponse à des besoins sociaux. Elles présentent comme principales caractéristiques une forte dimension relationnelle qui influence leur qualité, ainsi qu’une distance spatiale qui complique le contrôle de cette qualité. L’objectif de cette thèse est d’analyser les pratiques de contrôle de la qualité des organismes offreurs, ainsi que les représentations des différents acteurs en matière de qualité de service.L’approche qualitative retenue donne lieu à la réalisation de deux études empiriques, l
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Rodriguez, Adriana B. "A framework to align strategy, improvement performance, and customer satisfaction using an integration of six sigma and balanced scorecard." Orlando, Fla. : University of Central Florida, 2008. http://purl.fcla.edu/fcla/etd/CFE0002191.

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Hajikordestani, Reza N. "A taxonomy of lean six sigma success factors for service organizations." Master's thesis, University of Central Florida, 2010. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/4523.

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Six Sigma is a business improvement strategy that aims to improve process performance using a structured methodology that identifies and removes the causes of defects in manufacturing and business processes, while implementing the lean concepts attempts to remove wasteful activities from those processes. In practice, the Six Sigma strategy and the Lean philosophy are combined and often viewed as one integrated philosophy, where the philosophy of Lean Six Sigma simultaneously removes wasteful activities from a process and reduces the variability of that process. This thesis research reviews the
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Sfreddo, Leonardo Stertz. "A relação entre sistemas de gestão da qualidade e desempenho organizacional : um estudo de empresas do setor metalmecânico da serra gaúcha." reponame:Repositório Institucional da UCS, 2017. https://repositorio.ucs.br/handle/11338/3516.

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Na literatura internacional não se observa uma conclusão definitiva quanto ao impacto dos sistemas de gestão da qualidade no desempenho organizacional. Além disso, poucos estudos analisam se o nível de maturidade dos sistemas de gestão da qualidade e dos processos afetam o desempenho. Dadas essas lacunas, o presente trabalho visou analisar a relação entre sistemas de gestão da qualidade e desempenho organizacional (operacional, de mercado e econômicofinanceiro) em empresas do setor metalmecânico da Serra Gaúcha. O trabalho foi desenvolvido em duas etapas, a primeira com abordagem qualitativa,
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Srikantaiah, Sanjay. "A model of lean-sigma to enhance a manufacturing system through integrating lean manufacturing and Six sigma approaches." To access this resource online via ProQuest Dissertations and Theses @ UTEP, 2008. http://0-proquest.umi.com.lib.utep.edu/login?COPT=REJTPTU0YmImSU5UPTAmVkVSPTI=&clientId=2515.

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Panjeta, Alvin. "Expérimenter la qualité à l'université : une approche pragmatiste des processus de médiation instrumentée." Electronic Thesis or Diss., Paris 1, 2019. http://faraway.parisnanterre.fr/login?url=http://www.harmatheque.com/ebook/experimenter-la-qualite-a-l-universite-de-la-conformite-aux-normes-techniques-au-potentiel-des-surprises-bureaucratiques-74903.

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Cette thèse se propose d’explorer les transformations managériales récentes des organisations publiques à travers l’étude de la mise en place d’une démarche qualité au sein des services administratifs d’une université. Adoptant une approche résolument processuelle des organisations, ainsi qu’une approche narrative et sémiotique de l’instrumentation de gestion, la thèse fait d’une part le récit des vertiges et surprises de la mise en place d’une ingénierie représentationnelle des systèmes complexes, et d’autre part, s’attache à saisir les moments et mouvements qui ont marqué l’évolution constan
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Pienaar, Gideon Johannes. "Optimal objective achievement via balance of control." Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/52978.

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Thesis (MMil)--University of Stellenbosch, 2002.<br>ENGLISH ABSTRACT: Organisations need assurance that strategy is executed as planned and objectives are met, when matching organisational capabilities with the opportunities in the market. Control can give management such an assurance and is ultimately the responsibility of management. It is not however only management that may be interested with proper control in an organisation, all stakeholders wants some degree and form of control to safeguard their interest in an organisation. Management has a daunting task on their hands to ensure
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Fourie, Andries J. "Total quality management : middle and top management perceptions of the successful application of a quality management system from a general management, strategic management, quality management and human resources management view." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/836.

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Thesis (MBA (Business Management))--University of Stellenbosch, 2009.<br>ENGLISH SUMMARY: Total quality management (TQM) can be defined as a systemic approach on a global level, based on process management of continuous quality improvement by all human resources within the business or company environment, with the specific intent to satisfy the implicit expectations of all stakeholders in the specific business environment. Various factors play a role in the active drive towards a quality-driven learning environment. These factors include increasingly changing market forces, changes in cu
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Gale, Lesia. "The relationship between leadership and employee empowerment for successful total quality management." Thesis, View thesis, 2000. http://handle.uws.edu.au:8081/1959.7/28037.

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The aim of this thesis is to assist industry leaders in Australia understand the nature of employee empowerment by identifying the characteristics of employee empowerment, the leadership strategies required to guide employee behaviour changes and the interaction between the two concepts. This thesis argues that in the 1990's the role of leadership needs to change in order to address the threat of increasing competition. The role of leadership needs to focus on employee development and enhancing their ability to adapt to change, be innovative, creative and committed to achieving the goals of th
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Gale, Lesia. "The relationship between leadership and employee empowerment for successful total quality management /." View thesis, 2000. http://library.uws.edu.au/adt-NUWS/public/adt-NUWS20040311.130341/index.html.

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Thesis (Ph.D.) -- University of Western Sydney, Macarthur, 2000.<br>"A theis presented to the University of Western Sydney, Macarthur in fulfilment of the requirements for the degree of Doctor of Philosophy, June, 2000.''--t.p. Bibliography: leaves 235-287.
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Agnoletto, Rafael Antonio. "Análise do efeito aprendizagem na execução da estrutura de um edifício de pavimentos-tipo." Universidade Tecnológica Federal do Paraná, 2010. http://repositorio.utfpr.edu.br/jspui/handle/1/379.

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Com o rápido desenvolvimento, tecnologias avançadas e inovadoras, novos processos construtivos que são executados com qualidade e produtividade na construção civil e ao nível de exigências cada vez maiores do mercado e de clientes, as empresas precisam elaborar estratégias de mercado visando tornarem-se mais competitivas. Este trabalho analisa o comportamento da produtividade em um edifício de pavimentos-tipo por curvas clássicas do efeito aprendizagem em uma cidade na região sul do Brasil, em particular na execução da estrutura de concreto armado. O método adotado foi de observações através d
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Depauw, Jeremy. "Qualité de l'information et vigilance collective sur le web: étude des stratégies d'évaluation des sources en ligne par les professionnels de la gestion de l'information dans les organisations." Doctoral thesis, Universite Libre de Bruxelles, 2009. http://hdl.handle.net/2013/ULB-DIPOT:oai:dipot.ulb.ac.be:2013/210263.

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La complexité de l'environnement dans lequel évoluent les organisations se traduit par la coexistence permanente d'interprétations multiples et contradictoires de la situation. Perturbées dans leurs capacités de décision et d'action, les organisations déploient des dispositifs sophistiqués de vigilance collective qui permettent de faire face à cette complexité, restaurant leur capacité à dégager du sens et à orienter leur action. La gestion de l'information en fait partie. Parmi toutes les sources disponibles, internet en général, et le web en particulier, constituent les principaux points d'a
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Maurin, Claire. "Management par la qualité et socialisation organisationnelle dans les collectivités territoriales." Thesis, Université Paris-Saclay (ComUE), 2019. http://www.theses.fr/2019SACLV049.

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Les organisations publiques engagées dans une démarche qualité font face à la difficile conciliation des logiques bureaucratiques et managériales. Les collectivités territoriales n’échappent pas à ce phénomène. Les managers territoriaux s’y trouvent confrontés alors même qu’ils se trouvent aujourd’hui face à des exigences d’efficience à la fois de la part de l’Etat et des usagers. Ce contexte ajouté à celui de la spécificité organisationnelle et culturelle des collectivités territoriales en démarche Qualiville, met en tension la socialisation organisationnelle des fonctionnaires territoriaux c
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Ludidi, Vathiswa Lungelwa. "The impact of culture on the successful implementation of quality management systems." Thesis, Cape Peninsula University of Technology, 2009. http://hdl.handle.net/20.500.11838/1214.

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Thesis (MTech (Quality)--Cape Peninsula University of Technology, 2009<br>Irrespective of the nature of organisations, they all face a certain amount of uncertainty and risk. In order to maintain resilience, competitiveness and performance, organisations must have a system in place to manage the risks associated to their organisations. The challenge is to determine how much risk and uncertainty is acceptable, and how to cost effectively manage the risk and uncertainty while meeting the organisation‟s strategic and operational objectives. For many large organisations, quality or so called „cust
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Moussa, Edie A. "Contracting Out in a Complex Network: An Effectiveness Analysis of EPC Program I." Diss., Virginia Tech, 2011. http://hdl.handle.net/10919/77973.

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While government contracting out its work continues to proliferate and studies about this phenomenon have increased during the past two decades, still little is known about how effective government sponsored networks are at managing broad and complex networks of primarily non-governmental entities. This dissertation reports the results of one such investigation, which examined a U.S. federal agency's contracting experiences in evidence-based health care. The Agency for Healthcare Research and Quality (AHRQ) is a unit of the U.S. Department of Health and Human Services (HHS). Among other task
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Thrall, Robert Eugene. "The effect of locus of control and type of voice on satisfaction with voice and procedural justice." CSUSB ScholarWorks, 2002. https://scholarworks.lib.csusb.edu/etd-project/2058.

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This study examined the roles of type of voice and locus of control on satisfaction with type of voice and on feelings of procedural justice. Two forms of voice were assessed, instrumental and non-instrumental, as well as two forms of locus of control, external and internal. Participants read a scenario that randomly placed them into type of voice. Participants responded to surveys to determine the persons' locus of control, satisfaction with voice and feelings of procedural justice. A form of participation that brings employees satisfaction is voice. Allowing employees to express their opinio
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Riant, Jean-Philippe. "Applicabilité de la norme ISO 9000 aux processus éducatifs : Cas des lycées professionnels." Phd thesis, Conservatoire national des arts et metiers - CNAM, 2012. http://tel.archives-ouvertes.fr/tel-00770980.

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20% d'une classe d'âge sort du système éducatif sans qualification. Est-ce la non-qualité d'un processus qui dysfonctionne ? Peut-on appliquer dans l'Ecole la gestion de la qualité, qui est aujourd'hui un modèle organisationnel de la culture managériale commune. L'émergence d'un nouveau type de contrat social, caractérisé par un nouvel ordre du travail (New Work Order), semble concomitante du New Public Management qui voit une importation des concepts généralement liés au monde des entreprises dans la sphère des institutions. Ces transpositions ne sont pas sans poser des problèmes notamment da
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Dhuyvetter, William. "Dynamique du contrôle dans un projet de déploiement de pratiques : Un cas de pratiques environnementales et de maitrise des risques dans un réseau d'agences." Thesis, Lyon 2, 2013. http://www.theses.fr/2013LYO22015.

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Le but de cette recherche est de décrire et de comprendre le contrôle du transfert de Bonnes Pratiques entre différentes agences réparties sur le territoire. Cette étude émerge de l’observation d’un problème terrain : à partir d’un jeu de pratiques environnementales et de maitrises des risques dites « idéales » et sélectionnées pour avoir déjà prouvées leur efficacité dans d’autres unités organisationnelles, les membres du Comité de Pilotage transforment ces pratiques, tout au long des réunions du projet, de façon à permettre leur implémentation. Mais ces pratiques dépassent la simple applicat
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Kharrat, Sana. "L’innovation organisationnelle et technologique comme enjeux de la performance et de la pérennité des entreprises dans le secteur des télécoms : Le cas des opérateurs de télécommunications mobiles en Tunisie." Thesis, Université Paris-Saclay (ComUE), 2016. http://www.theses.fr/2016SACLV119.

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L’objectif de cette thèse consiste à identifier l’existence de liens potentiels entre d’une part, l’innovation et la performance de l’entreprise, et entre l’innovation et la pérennité de l’entreprise, d’autre part. L’intégration d’innovations organisationnelles et/ou technologiques est considérée aujourd’hui comme un élément essentiel à la performance et à la pérennité de l’entreprise. Cette double importance accordée à l’innovation en tant qu’élément clé de succès et de survie des entreprises nous a amené à poser cette problématique de recherche qui se décline en trois variables explicatives
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LARAIA, LILIAN R. "Fatores alavancadores e desafiadores no uso de mapas de rotas tecnológicas no contexto de instituições de pesquisas públicas. Um estudo de caso." reponame:Repositório Institucional do IPEN, 2015. http://repositorio.ipen.br:8080/xmlui/handle/123456789/23890.

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Submitted by Claudinei Pracidelli (cpracide@ipen.br) on 2015-08-12T12:22:44Z No. of bitstreams: 0<br>Made available in DSpace on 2015-08-12T12:22:44Z (GMT). No. of bitstreams: 0<br>Dissertação (Mestrado em Tecnologia Nuclear)<br>IPEN/D<br>Instituto de Pesquisas Energeticas e Nucleares - IPEN-CNEN/SP
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Stapf, Ekström Heidi. "Avvikelsehantering en isolerad händelse eller en del av ständiga förbättringar : En studie av avvikelsehanteringen i en kommuns egenregi verksamheter inom LSS 9:9." Thesis, Mittuniversitetet, Institutionen för kvalitets- och maskinteknik, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-40267.

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Enligt SOFS 2011: 9 ska kommuner ha ett kvalitetsledningssystem, detta ska generera kunskap och utveckling inom organisationen och respektive förvaltning. En del av denna utveckling, och således kvalitetssäkringen, är arbetet med avvikelsehantering inom de verksamheterna som bedrivs, både inom kommunen och i de av kommunen upphandlade verksamheter. Om arbetet med avvikelser inte återspeglas i organisationens samtliga nivåer kan brister inte åtgärdas långsiktigt och organisationen och verksamheternas utvecklingspotential uppmärksammas inte. Att låta medarbetare få återkoppling och bekräftelse s
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Anand, Gopesh J. "Continuous improvement and operations strategy focus on six sigma programs /." Columbus, Ohio : Ohio State University, 2006. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1151427239.

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