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Journal articles on the topic 'Revisit intention'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

Prasetyo, Arif Hadi, and Fitri Lukiastuti. "Analisis Pengaruh Brand Image Dan Service Quality Terhadap Revisit Intention Dengan Customer Satisfaction Sebagai Variabel Intervening (Studi Kasus Pada AHASS Comal Abadi Motor)." Magisma: Jurnal Ilmiah Ekonomi dan Bisnis 10, no. 2 (2022): 151–64. http://dx.doi.org/10.35829/magisma.v10i2.225.

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This study aims to analyze the effect of brand image on revisit intention, service quality on revisit intention, brand image on customer satisfaction, service quality on customer satisfaction, customer satisfaction on revisit intention and the mediating role of customer satisfaction on brand image with revisit intention and quality. service with the intention to revisit. The object of this research is AHHAS comal eternal motor. The characteristics of the sample are customers who have used service services at least twice. The sample used in this research is 100 respondents. The data analysis me

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Luo, Jian Ming, Chi Fung Lam, and Hongyu Wang. "Exploring the Relationship Between Hedonism, Tourist Experience, and Revisit Intention in Entertainment Destination." SAGE Open 11, no. 4 (2021): 215824402110503. http://dx.doi.org/10.1177/21582440211050390.

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Understanding consumers’ psychology and revisit intentions are important to destination management. Few studies explored how hedonism affected on tourists’ experience and revisit intention. This study analyzes the relationship among hedonism, tourism experience, and revisit intention in Macau from the customers’ perspective. The findings show that there are direct and positive relationships between hedonism and revisit intention. This study draws the attention of applying hedonism to entertainment tourism to increase tourist revisit intention. Implications and suggestions for entertainment pro

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Sugandini, Dyah, Hadi Oetomo, Sri Dwi Ari Ambarwati, Muktiarya Yodhatama, and Windy Anindya Pamuj. "The Influence of Smart Tourism Destinations on Revisit Intention." Journal of International Conference Proceedings 6, no. 6 (2024): 427–36. http://dx.doi.org/10.32535/jicp.v6i6.2833.

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This research analyzes tourists’ revisit intentions at Indonesia’s Kulon Progo tourist attraction. Intention to revisit is predicted by smart tourism destination and destination image. The mediating effect of destination image on the intention to revisit is also analyzed in this research. This research is quantitative research using a survey of respondents. This study included 200 respondents who visited tourist destinations in the Kulonprogo area. The data analysis technique uses PLS-SEM. The research results show that the revisit intention model, influenced by smart tourism destination and d

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Johann, Maria, Sanjoy Ghose, and Ahmed Bostani. "The Effects of Customer Engagement in CSR on behavioral Intentions in the Hotel Industry." Polish Journal of Sport and Tourism 32, no. 2 (2025): 43–47. https://doi.org/10.2478/pjst-2025-0012.

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Abstract Introduction. Corporate social responsibility (CSR) has become increasingly significant in tourism and hospitality studies due to its influence on business innovation, community development, and the environmental concerns of tourism destinations. While previous research has focused on customers' perceptions of sustainable practices, very few studies have demonstrated how customer engagement in CSR activities impacts customers’ responses. Therefore, this study aims to assess the influence of customer engagement in CSR activities on behavioral intentions based on customers' experiences

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Muhammad Syarif Hidayatullah Elmas, Widji Astuti, and Mokhamad Natsir. "Batu City Tourist Village: the Effect of Destination Image on Tourist Satisfaction and Revisit Intention." Indonesian Journal of Business Analytics 4, no. 3 (2024): 1268–79. https://doi.org/10.55927/ijba.v4i3.9188.

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The research purpose is to analyzing the effect of destination image on tourist satisfaction, analyzing the effect of destination image on revisit intention, analyzing the effect of tourist satisfaction on revisit intention, and analyzing tourist satisfaction mediates the effect of destination image on revisit intention in the tourist village of Batu City. This study uses a quantitative explanatory research approach with the sample of this research is Indonesians who when the research was conducted finished traveling in the tourist village of Batu City and were at least 17 years old, totaling

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Jiang, Yanhua, and Hyun-tai Kim. "The Study on the Effect of Popular Music Festival Experience Types on Image and Revisit Intention: Focused on the Waterbomb World Tour Festival." Convergence Tourism Contents Society 10, no. 3 (2024): 39–56. https://doi.org/10.22556/jctc.2024.10.3.39.

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Purpose: This study empirically investigates the relationships between participants' diverse experiences, perceived festival image, and revisit intention, focusing on an innovative festival model such as the Waterbomb World Tour Festival. The research centers on the impact of experience types at the Waterbomb World Tour Festival, a popular music festival, on both festival image and revisit intention. Methods: An empirical research method was employed, and data were collected via an online survey conducted through the Wenjuanxing platform during January 2024, targeting visitors to the Waterbomb

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Putri, Sherly Ayu Fitriya, Dwi Perwitasari Wiryaningtyas, and Muhammad Iqbal Anshory. "PENGARUH PROMOSI WISATA, KUALITAS PELAYANAN DAN FASILITAS WISATA TERHADAP MINAT KUNJUNG ULANG MELALUI KEPUASAN PENGUNJUNG SEBAGAIVARIABEL INTERVENING PADA WISATAWANKAMPUNG BLEKOK KABUPATEN SITUBONDO." Jurnal Mahasiswa Entrepreneurship (JME) 2, no. 9 (2023): 2116. http://dx.doi.org/10.36841/jme.v2i9.3623.

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The purpose of this study was to analyze and test the influence of tourism promotion, service quality and tourist facilities on repeat visit intentions through visitor satisfaction as an intervening variable in tourists from Blekok Village, Situbondo Regency. The population in this study is visitors or tourists from Kampung Blekok. The sampling method is determined by probability sampling. Data analysis and hypothesis testing in this study used the Structural Equation Model - Partial Least Square (PLS-SEM). The results of the direct influence hypothesis test using the Smart PLS 3.0 appli

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Kaunang, Michelle Maria Khrisanthi, and Maria Veronika J. Tielung. "THE INFLUENCE OF DESTINATION IMAGE, EXPERIENTIAL QUALITY AND E-WORD OF MOUTH TOWARDS TOURIST REVISIT INTENTION TO TOMOHON CITY AS TOURISM DESTINATION." Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi 10, no. 3 (2022): 922. http://dx.doi.org/10.35794/emba.v10i3.42683.

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The aims of this study is to figure out the influence of destination image, experiential quality and e-word of mouth towards tourist revisit intention to Tomohon city. This research uses quantitative methods. To achieve this goal, the researchers distributed questionnaires and the sample used was 100 tourists as the respondents. The findings of this study indicate that Destination image, experiential quality and E-Word of Mouth simultaneously influence the revisit intention. Destination image and E-Word of Mouth have effect on tourists' revisit intentions. Meanwhile, Experiential Quality has n

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Vien Vu, Van, Van Hao Hoang, and Hoai Thu Nguyen. "MTEs and revisit intention: The mediating role of destination attachment and sharing experiences on social media." Innovative Marketing 20, no. 2 (2024): 78–88. http://dx.doi.org/10.21511/im.20(2).2024.07.

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The study aims to investigate the role of destination attachment and sharing travel experiences on social media in the relationship between memorable tourism experiences (MTEs) and revisit intention. This study focused on Ha Long Bay, Vietnam, with limited research on predicting tourists’ intentions to revisit this destination. The self-administered questionnaire survey is applied to analyze the relationship between the variables and verify the hypotheses based on the collected 578 valid responses. The structural equation modeling was employed to test the relationships in the research model wi

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Jumi Aswaty, Febri Nurul Anisah, and Ratih Anggraini. "PENGARUH SERVICE QUALITY, PRICE, TOURIST EXPERIENCE DAN OVERALL SATISFACTION TERHADAP REVISIT INTENTION WISATAWAN DI KOTA BATAM." Value : Jurnal Manajemen dan Akuntansi 17, no. 2 (2022): 102–17. http://dx.doi.org/10.32534/jv.v17i2.2755.

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Revisit Intention merupakan salah satu bentuk keberhasilan penjualan produk pada Industri Pariwisata, dalam hal ini Resort menjadi salah satu industri yang mengukur tingkat keberhasilannya dari Revisit Intention para wisatawan. Maka dari itu, penelitian ini mengambil latar akomodasi penginapan berupa resort yang ada di kota batam dengan variabel independen service qualiy, price, tourist experience dan overall satisfaction terhadap variabel dependen revisit intention. Penelitian ini mengambil data primer dari 438 responden yang merupakan warga kota Batam dengan rentang usia dari 20 tahun - >

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Cakici, A. Celil, Yilmaz Akgunduz, and Oya Yildirim. "The impact of perceived price justice and satisfaction on loyalty: the mediating effect of revisit intention." Tourism Review 74, no. 3 (2019): 443–62. http://dx.doi.org/10.1108/tr-02-2018-0025.

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PurposeThe purpose of this study was to examine the relationships between perceived price justice, satisfaction, revisit intention and loyalty among restaurant customers, specially the mediating effect of revisit intention in the relationship between perceived price justice, satisfaction and loyalty.Design/methodology/approachData were collected from a questionnaire distributed to customer of restaurants in Turkey. A total of 304 restaurant customers participated.FindingsResults from structural equation modeling show that price justice and satisfaction positively influence their revisit intent

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Mufhtie, Bagas, Usep Suhud, and Shandy Aditya. "Predicting Customer Satisfaction and Intention to Revisit a Local Coffee Shop with Industrial Concept in Jakarta." JURNAL DINAMIKA MANAJEMEN DAN BISNIS 5, no. 2 (2022): 18–34. http://dx.doi.org/10.21009/jdmb.05.2.2.

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This study examines the factors that influence customer satisfaction and visiting intentions at a local industrial coffee shop. This study uses six measured variables: service quality, food quality, variety of menu, café atmosphere, customer satisfaction and revisit intention. The data collection method used a survey with an instrument in the form of a online questionnaire. Respondents are those who live in DKI Jakarta and have made purchases and visits to local coffee shop with industrial concepts. A total of 246 respondents were involved, the data were analyzed using SPSS 26 and SEM from AMO

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Hasan, Arif, Abhishek Singhal, Priyanka Sikarwar, et al. "Impact of Destination Image Antecedents on Tourists Revisit Intention in India." Journal of Law and Sustainable Development 11, no. 7 (2023): e843. http://dx.doi.org/10.55908/sdgs.v11i7.843.

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Objectives: The present study focuses on the tourist intention to revisit antecedents and explores the significant contribution in destination image antecedents based on tourist perception to revisit select destination. Method: The influence of four destination image drivers i.e. "brand association, brand trust; brand image and brand loyalty "on intention to revisit were investigated. 368 tourists in Kashmir were studied. The data has been authenticated by the use of "confirmatory factor analysis" and also "Structural equation modelling" has been applied for hypothesis testing. Results: Touris

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Peter, Peter, I. GPB Sasrawan Mananda, and Made Antara. "The Influence of Brand Attributes and Service Quality on Satisfaction and Intention to Visit Indonesian Tourists to Purchase Mice Products." European Modern Studies Journal 7, no. 6 (2024): 62–70. http://dx.doi.org/10.59573/emsj.7(6).2023.7.

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This research focuses on the influence of brand attributes and service quality on the satisfaction and revisit intention of Indonesian tourists who purchase MICE products at Harris Hotel Sunset Road, Kuta – Bali. The main objective of this research is to analyze how brand attributes and service quality influence tourists' satisfaction and revisit intentions. This research uses variance-based structural equation modeling (SEM) to test causal relationships between constructs. The results of the research show that brand attributes, especially the service familiarity indicator, have a positive and

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Kumenaung, Dean Salomo Anthonino, Hendryadi Hendryadi, Faris Faruqi, and Syahrul Effendi. "Gender differences in the effects of self-congruity on tourist happiness and revisit intentions in ecotourism areas." Jurnal Manajemen Strategi dan Aplikasi Bisnis 8, no. 1 (2025): 27–40. https://doi.org/10.36407/jmsab.v8i1.1551.

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The research investigated the relationship between self-congruity, perceived happiness, and the intention to revisit an ecotourism destination, mainly focusing on Generation Z in Jakarta. A total of 246 participants were analyzed using multi-group structural equation modeling (SEM). The findings revealed a strong positive correlation between self-congruity and happiness and between self-congruity and the intention to revisit. Additionally, happiness was found to influence the intention to revisit positively. The study also examined how gender differences affect the relationships among self-con

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Bagas Mufhtie Haifa, Usep Suhud, and Shandy Aditya. "PREDICTING CUSTOMER SATISFACTION AND INTENTION TO REVISIT AT LOCAL COFFEE SHOP WITH INDUSTRIAL CONCEPT IN JAKARTA." JELAJAH: Journal of Tourism and Hospitality 3, no. 2 (2022): 50–61. http://dx.doi.org/10.33830/jelajah.v3i2.3103.

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This study examines the factors that influence customer satisfaction and visiting intentions at a local industrial coffee shop. This study uses six measured variables: service quality, food quality, variety of menu, cafÃ© atmosphere, customer satisfaction and revisit intention. The data collection method used a survey with an instrument in the form of a online questionnaire. Respondents are those who live in DKI Jakarta and have made purchases and visits to local coffee shop with industrial concepts. A total of 246 respondents were involved, the data were analyzed using SPSS 26 and SEM from AM

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Rahmatullah, Arwin Yafi. "The effect of customer experience, place attachment, customer satisfaction, and word-of-mouth on revisit intention." Journal of Management and Business Insight 2, no. 2 (2025): 119–27. https://doi.org/10.12928/jombi.v2i2.1187.

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Purpose-E-commerce companies need to pay attention to the level of revisit intention on the services they provide. This ensures that their services can pay attention to consumer loyalty to continue making transactions on the service. This study aims to analyze the effect of customer experience, place attachment, customer satisfaction, and word-of-mouth on revisit intention for active users of Shopee e-commerce in Indonesia. Design/Methodology/Approach-This study analyzes revisit intention in active users of Shopee e-commerce in Indonesia. The sample of this study consisted of 130 respondents.

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Alshiha, Ahmed. "Assessment of Service Quality of Leisure Center and the Intention to Revisit a Destination." Journal of Environmental Management and Tourism 13, no. 2 (2022): 367. http://dx.doi.org/10.14505/jemt.v13.2(58).07.

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Revisit intention is considered one of the key subjects in the current tourism industry. This paper examines the influence of the service quality of a leisure center on future intention to revisit Orlando city, as influenced by overall tourist satisfaction and destination image. Data was collected from 313 visitors of Orlando city, United States. The results indicated that leisure service quality positively affected the overall tourist satisfaction with the city and destination image. Additionally, tourist satisfaction and positive destination image positively impacted tourists’ intention to r

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Mila Diana Sari, Muhammad Syarif Hidayatullah Elmas, and Tumini. "Mountain Bromo Tourist Satisfaction: The Impact of Sapta Pesona on Revisit Intentions." International Journal of Travel, Hospitality and Events 4, no. 2 (2025): 83–94. https://doi.org/10.56743/ijothe.v4i2.491.

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Purpose: The purpose of this research is to analyse the effect of sapta pesona on tourist satisfaction, the effect of sapta pesona on revisit intention, the effect of tourist satisfaction on revisit intention, the effect of sapta pesona on revisit intention through tourist satisfaction. The object of this research is the tourism destination of Mount Bromo. Research methods: Using quantitative explanatory research methods with numerical data collection and analysis using statistical techniques. The population of this research is tourists who have travelled to Mount Bromo before, the number of s

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Sarabia-Sánchez, Francisco J., Juan M. Bruno, Francisco Sarabia-Andreu, and Maria A. Moreno-Micol. "The Impact of Eco-Degradation on Residential Tourism: The Case of the Mar Menor, Spain." Tourism and Hospitality 6, no. 1 (2025): 19. https://doi.org/10.3390/tourhosp6010019.

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The relationship between tourism and the environment is often studied through tourism’s impact on destinations, with limited focus on how eco-degradation affects tourism, including residential tourism, which remains the most loyal to specific destinations. This study examines whether a destination’s eco-degradation impacts the residential tourists’ satisfaction and their intention to revisit. Two studies were conducted on the Mar Menor destination (Spain) using two online questionnaires administered through social media. Study 1 (from October 2020 to December 2021, n = 822) explored tourists’

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Shi, Yan-ping. "The Influence of Consumer Affinity on Revisit Intention over time——A Case Study Chinese Tourists’ Perception of Thailand." E3S Web of Conferences 251 (2021): 01012. http://dx.doi.org/10.1051/e3sconf/202125101012.

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Revisiting tourists can bring great benefits to the tourism industry, which has attracted the attention of scholars, but few scholars have studied the consumer affinity as the influence factor of the revisit intention. This study constructs the relationship model between consumer affinity and revisit intention, and uses questionnaire method to collect data and apply multi-layer regression analysis to process data. The study found that cultural affinity and people affinity have a significant positive impact on short-term revisit intention, cultural affinity has a significant positive impact on

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Sitaniapessy, Arthur. "Penerapan Theory Planned Behavior Dalam Memprediksi Revisit Intention Lokasi Wisata di Pulau Ambon." MBIA 22, no. 2 (2023): 315–24. http://dx.doi.org/10.33557/mbia.v22i2.2500.

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The theory of Planned Behavior is one of the theories that can be used in predicting individual behavior in the future, including testing tourist intentions and behavior towards tourist sites that have been visited before. This study aims to apply the Theory of Planned Behavior (TPB) in predicting the revisit intention of tourists to tourist sites on Ambon Island. The variables included to support the application of TPB include tourist attitudes, subjective norms, and perceived behavioral control, which are antecedent variables of revisit intention. Respondents in this study were 141 students

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Umul, Dewi Sartika, N. M. S. Wijaya, and I. G. N. Widyatmaja. "The Effect of Service Quality and Domestic Tourist Satisfaction on Intention to Revisit Marine Tourism in Komodo National Park." European Modern Studies Journal 7, no. 1 (2023): 196–208. http://dx.doi.org/10.59573/emsj.7(1).2023.17.

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Issues occurred in marine tourism Komodo National Park can affect the satisfaction of tourists which threatens the sustainability of tourism. This research intends to examine the effect of service quality on domestic tourist satisfaction and revisit intention of 100 domestic tourists who had visited marine tourism in Komodo National Park. Data were collected through observation, questionnaire, and documentation using purposive sampling. Concepts used are service quality, satisfaction, and revisit intention. The measurement model (Convergent Validity, Discriminant Validity, Composite Reliabilit

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Trius, Natasha Valentine, Ni Ketut Wiwiek Agustina, and Putu Gde Arie Yudhistira. "The Effect of Travel Experience, Destination Image, and Destination Trust on Revisit Intention at Ubud Monkey Forest." International Journal of Social Science and Business 7, no. 3 (2023): 680–89. http://dx.doi.org/10.23887/ijssb.v7i3.50231.

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Destination images from traveler ratings may rank differently from person to person. That is why a destination must maintain its image. The aim of this study is to investigate the influence of travel experience, destination image, and destination trust on the intention to revisit Monkey Forest Ubud in Bali, Indonesia. The subject of the research is tourists who have visited Ubud Monkey Forest, Bali. The type of research used is quantitative associative research. Simple random sampling was used a as sampling technique where as many as 400 respondents were selected with the Taro Yamane formula.

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Masriah, Imas, Rahmat Ingkadijaya, and Adhi Trirachmadi Mumin. "The influence of tourism facilities and attractions on revisit intentions with visitor satisfaction as an intervening variable." International Journal of Applied Sciences in Tourism and Events 8, no. 2 (2024): 109–24. https://doi.org/10.31940/ijaste.v8i2.109-124.

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This study aims to analyze the influence of tourism facilities and attractions on visitors' revisit intentions, with visitor satisfaction serving as an intervening variable, focusing on Kampung AEWO Mulyaharja, Bogor. The research method used is a quantitative approach using PLS SEM (Partial Least Squares Structural Equation Modeling). The population of this study consists of visitors who have visited AEWO Mulyaharja Village in Bogor at least once, with a total sample of 366 respondents. Sampling was conducted using a combination of probability sampling and purposive sampling techniques, with

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Um, Seoho, Kaye Chon, and YoungHee Ro. "Antecedents of revisit intention." Annals of Tourism Research 33, no. 4 (2006): 1141–58. http://dx.doi.org/10.1016/j.annals.2006.06.003.

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Ramadhani, Dwinanda Farizka, and Oscar Jayanagara. "Antecedent of Patient Revisit Intention: An Empirical Study In Dental Clinic." Dinasti International Journal of Economics, Finance & Accounting 6, no. 1 (2025): 150–61. https://doi.org/10.38035/dijefa.v6i1.3947.

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This research aims to analyze the relationship between brand awareness, trust, brand image, social media marketing, service quality, patient satisfaction and patient revisit intention. The model constructed in this research is a newly modified conceptual framework that is referred to models or concepts from previous research that are integrated and adapted according to the condition of Omni Dental Clinic in Palembang. The model is used to test population sample of patient that revisits Omni Dental Clinic for treatment with a minimal of two visits. The sample of this research was collected usin

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Anggraeni, Adilla, Lucina Iswi Hapsari Sulistyo, and Natalia Affandy. "The Antecedents of Satisfaction and Revisit Intention for Full-Service Restaurants." International Journal of Asian Business and Information Management 11, no. 3 (2020): 101–18. http://dx.doi.org/10.4018/ijabim.2020070107.

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The purpose of this research is to identify the factors influencing customers' satisfaction and revisit intentions for full-service restaurants in Jakarta. The recent economic crisis is known to have had a great impact on consumer behavior with regard to restaurants. Therefore, this study is primarily focused on exploring the effects on the traditional antecedents of satisfaction and revisit intentions as full-time restaurants attempt to come up with better marketing strategies. This study involved 150 respondents who recently visited a full-service restaurant within the period of one month pr

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Nazarudin, Hamzah, and Indawati Nino. "Analysis of Customer Experience on Revisit Intention." PUBLIC POLICY (Jurnal Aplikasi Kebijakan Publik & Bisnis) 5, no. 2 (2025): 1178–93. https://doi.org/10.51135/publicpolicy.v5.i2.p1196-1211.

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The purpose of this study is to investigate the impact of customer experience, which includes, education, aesthetics, entertainment, and escapism on the intention of tourists to revisit attractions in Lembata Regency. The study involved 100 tourists who had visited local attractions at least twice. A purposive sampling technique was used, focusing on tourists over 20 years of age. Multiple linear regression was applied for data analysis. Results show that customer experiences, including educational, aesthetic, entertainment, and escapism values, have a significant, positive influence on the in

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Riptiono, Sulis. "MENGUJI MEMORABLE TOURISM EXPERIENCES TERHADAP NIAT KUNJUNG ULANG WISATAWAN PADA GEOPARK DI KEBUMEN." Jurnal Manajemen Kewirausahaan 19, no. 2 (2022): 111. http://dx.doi.org/10.33370/jmk.v19i2.941.

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Memorable tourism experiences telah menjadi konsep yang penting dalam pemasaran wisata khususnya menumbuhkan niat pengunjung untuk berkunjung ulang. Makadari itu, tujuan penelitian ini adalah untuk menguji pengaruh dimensi-dimensi MTE’s terhadap niat berkunjung ulang pada Geopark Karangsambung di Kebumen. Studi ini melibatkan sebanyak 100 wisatawan yang berkunjung pada objek wisata tersebut. Tehnik pengambilan sample yang digunakan dengan convenience sampling. Data yang terkumpul diolah dengan menggunakan SPSS versi 28 dan dianalisis menggunakan analisis regresi berganda. Hasil penelitian menu

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Park, Jinwoo, Minhong Kim, John Nauright, and Young Hoon Kim. "Sport event tourists’ (SET’s) behavior: a case study of the PyeongChang Winter Olympics." International Journal of Sports Marketing and Sponsorship 21, no. 2 (2019): 267–84. http://dx.doi.org/10.1108/ijsms-09-2019-0101.

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Purpose The purpose of this paper is to examine the relationships among athlete star power, enjoyment and revisit intention of sport event tourists in a sport mega-event (SME). Design/methodology/approach This study was conducted in the context of 2018 PyeongChang Winter Olympic Games. A total of 419 respondents completed a survey. Structural equation modeling was used to analyze the data. Findings This study proved the final structure model fit well by having the values and scores higher than the minimum cutoff in all categories. Path coefficients indicate that H1a, H1c and H2 were supported

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Setyawan, Febri Fajar, and Ahmad Mardalis. "The Effect of Halal Tourism and Behavioural Intention on Revisit Intention." Jurnal Ilmiah Poli Bisnis 15, no. 1 (2023): 30–47. http://dx.doi.org/10.30630/jipb.v15i1.1065.

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This study aims to determine the effect of halal tourism, behavioral intention on revisit intention. To determine the effect of halal tourism, behavioral intention on tourist satisfaction. To find out tourist satisfaction on revisit intention and to find out the effect of tourist satisfaction mediating the relationship between halal tourism and behavioral intention on revisit intention. The population in this study were tourists visiting the city of Surakarta, while the sample was 200 responden using the sampling technique, namely non-probability sampling using purposive sampling and the data

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TANRIKULU, Ceyda. "Flow experience of consumers in global coffee shops: Evidence from an emerging market." Business & Management Studies: An International Journal 10, no. 4 (2022): 1324–34. http://dx.doi.org/10.15295/bmij.v10i4.2145.

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This study aimed to examine the effect of the flow experience of global coffee shop consumers on the intention to recommend and revisit and the effect of satisfaction on the intention to recommend and revisit. It also aimed to determine whether satisfaction mediates the relationship between flow experience and intention to recommend and revisit. Data were obtained through an online questionnaire by young consumers in Türkiye, an emerging market. Simple linear regression and mediation analysis were applied to test the hypotheses. The major findings indicated that both flow experience and satisf

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Syachadi, Nourissa Dinda, and Widyastuti Widyastuti. "Pengaruh Experiential Marketing terhadap Niat Mengunjungi Kembali di Rumah Makan dengan Kepuasan Konsumen sebagai Variabel Mediasi." Jurnal Ilmu Manajemen 9, no. 3 (2021): 966–78. http://dx.doi.org/10.26740/jim.v9n3.p966-978.

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This research aims to determine the effect of experiential marketing on the revisit intention at Si Bolang restaurant and customer satisfaction as mediation variables. The population is the customer of Si Bolang restaurant, with a total of respondents 200. The study method is quantitative and data collection using Google Forms online questionnaire. Data analysis used is Path analysis with SPSS version 25 program, and the variables used included experiential marketing, customer satisfaction, and revisit intention. Data analysis conducted are validity, reliability, path analysis, and Sobel. This

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Anggraeni, Rina, Mohamad Rizan, and Basrah Saidani. "Pengaruh Perceived Value dan Promotion terhadap Revisit Intention dengan Kepuasan sebagai Intervening." Jurnal Bisnis, Manajemen, dan Keuangan 3, no. 1 (2022): 128–39. http://dx.doi.org/10.21009/jbmk.0301.10.

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This study aims to determine the effect of perceived value and promotion on revisit intention with satisfaction as an intervention. Data was obtained by using a survey method with purposive sampling on a liktert scale to 220 respondents on visitors of Dunia Fantasi. The data analysis method used in this research is Structural Equation Modeling (SEM) using LISREL software version 8.8. The results show that there is a significant positive effect of perceived value on satisfaction, there is a significant positive effect of promotion on satisfaction, there is a significant positive effect of perce

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Audina, Fahmi Idris, Theodosia C. Natalia, Diena Mutiara Lemy, and Meitolo Hulu. "Faktor yang Memengaruhi Niat Wisatawan Jabodetabek Kembali Ke Pulau Bali Semasa Covid-19." Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia 16, no. 2 (2022): 186–202. http://dx.doi.org/10.47608/jki.v16i22022.186-202.

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The purpose of this research is to analyze the effect of motivation, travel constraints, and destination image on Greater Jakarta tourists’ revisit intentions to Bali during the Covid-19 pandemic. This study emphasizes four variables consists of tourist motivation (X1), travel constraints (X2), destination image (Z), and revisit intention (Y). Purposive sampling collects 297 respondents who lived in Greater Jakarta and visited Bali during the Covid-19 pandemic. This study uses the PLS-SEM analysis technique to identify the influence between variables. The results showed that tourist motivation

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Eren, Ramazan, Abdullah Uslu, and Ayla Aydın. "The Effect of Service Quality of Green Restaurants on Green Restaurant Image and Revisit Intention: The Case of Istanbul." Sustainability 15, no. 7 (2023): 5798. http://dx.doi.org/10.3390/su15075798.

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With the rise of environmental awareness, trends of avoiding food waste and reducing carbon emissions trends have generated green business opportunities for the food and beverage industry. In this industry, the competitive advantage provided by high service quality is an important factor. In this context, the effects of perceived service quality on green restaurants’ image and customers’ revisit intentions were investigated. Moreover, the effects of green restaurants’ image on revisit intention were discussed. The GRSERV scale was used to measure the service quality of green restaurants in İst

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Rahman, Maria Abdul, Yaty Sulaiman, Nik Kamariah Nik Mat, and Zuraida Hassan. "What Influences Customers to Revisit Full-Service Restaurants in Malaysia?" WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS 20 (September 15, 2023): 1971–83. http://dx.doi.org/10.37394/23207.2023.20.172.

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The full-service restaurant segment contributed significantly to the Malaysian restaurant industry in 2020. However, the full-service restaurant segment has been facing fierce competition from the other segments, such as cafes and bars, street stalls, fast food, self-service cafeterias, and home-based segments, particularly after the government’s announcement to loosen the COVID-19 restrictions. Therefore, this study intends to examine predictors of customer revisit intention towards full-service restaurants in Malaysia. The variables investigated in this study were food safety, price fairness

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Saputra, Angga, Ghalib Baharuddin, Immanuel Mu'ammal, Putri Dwi Aprilia, and Ghadis Nur Fatimah. "After the Kanjuruhan Disaster: The influence of loyalty, sport involvement, and perceived risk by football fans to return to the stadium." Journal Sport Area 10, no. 1 (2025): 109–19. https://doi.org/10.25299/sportarea.2025.vol10(1).19012.

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Background Problems: The sustainability of football tourism is greatly influenced by supporters' visits. After the Kanjuruhan stadium disaster, in terms of their loyalty to the club, the risks they perceived as a result of the disaster, and and involvement of fans to the sport there was a question about whether football fans (Aremania) wanted to visit the stadium again. Research Objectives: This study explores sports fans' intention to revisit stadiums, a topic rarely studied compared to the more common focus on tourism destinations. This study aims to determine the effect of loyalty, sports i

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Hsu, Ling-Hsin, and Yu-Hsiang Hsiao. "Facilitating Green Supply Chain in Dental Care through Kansei Healthscape of Positive Emotions." International Journal of Environmental Research and Public Health 16, no. 19 (2019): 3507. http://dx.doi.org/10.3390/ijerph16193507.

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Dentistry is highly energy- and resource-intensive with a significant environmental impact. To consolidate green dentistry supply chains, delivering the care of highest quality that meets client value should not be neglected. This study emphasized the importance of client-centered healthscape design for facilitating a green dentistry supply chain. A client-centered healthscape design, which promotes clients’ positive emotions and increases willingness to revisit the dentist, plays a critical role in realizing green dentistry supply chains in the long run. For this purpose, the relationship amo

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Bernarto, Innocentius, Zoel Hutabarat, and Rudy Pramono. "Antecedents and Consequences of Customer Satisfaction: A Study of Sundanese Restaurant." Journal of Management World 2024, no. 4 (2024): 285–92. https://doi.org/10.53935/jomw.v2024i4.388.

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This study investigates the positive effects of price, food quality, and physical environment on customer satisfaction and examines how customer satisfaction influences revisit intention in the context of Sundanese restaurants in Greater Jakarta, Indonesia. Additionally, the research explores the moderating role of trust in the relationship between customer satisfaction and revisit intention. The study utilized a convenience sampling method, collecting data from 243 respondents through an online questionnaire distributed via Google Forms. The data were analyzed using partial least squares-stru

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Ardani, Wayan. "Trust Drivers and Revisit Intention of Foreign Tourists in Bali." Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences 4, no. 1 (2021): 287–97. http://dx.doi.org/10.33258/birci.v4i1.1593.

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Previous studies on the consequences of trust on revisit intention have been carried out both at service companies and modern retailers, but how it affects tourists rvisit intention at traditional market has not been widely carried out. This study aims to explain the factors that influence trust as well as its consequences on revisit intention of tourists at souvenir traditional market in Bali. In addition, it also explained the role of trust to mediate the effect service quality and product quality towards tourist revisit intention. A survey was conducted from foreign tourists who visited and

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Uhm, Ji-Ae, and Eun-Jun Park. "Moderating Effect of Switching Costs between Hair Salon Service Scape and Revisit Intention." Journal of the Korean Society of Cosmetology 28, no. 3 (2022): 449–58. http://dx.doi.org/10.52660/jksc.2022.28.3.449.

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This study was conducted to verify the moderating effect of switching costs on the effect on hair salon service scape on revisit intention. The subjects of this study were 1,380 beauty salon customers, and data were collected through self-response questionnaires on service scape, switching costs and revisit intention. The research methods are as follows. First, frequency analysis was performed to examine the general characteristics of the study subjects. Second, reliability was verified by calculating reliability coefficients of service scape, revisit intention and conversion cost. Third, corr

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Lee, Ki-Hoon, Minwoo Lee, and Nuwan Gunarathne. "Do green awards and certifications matter? Consumers’ perceptions, green behavioral intentions, and economic implications for the hotel industry: A Sri Lankan perspective." Tourism Economics 25, no. 4 (2018): 593–612. http://dx.doi.org/10.1177/1354816618810563.

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This study examines the effects of green or eco-friendly certificates and awards on consumers’ perceived value within the hotel industry, and the roles of consumers’ perceived value in predicting satisfaction, intention to revisit, and intention to pay a green premium. The results of partial least squares structural equation modeling analysis from a sample of 250 guests in Sri Lankan hotels showed that our unified model includes a satisfactory level of prediction power to test the hypothesized relationships. Green certificates and green awards positively affect consumers’ perceived value withi

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Park, Jin-Hyeok, and Eun-Jun Park. "The Mediating Effect of Brand Awareness on the Relationship between Quality of Hair Salon Service and Customer Behaviors." Journal of the Korean Society of Cosmetology 28, no. 3 (2022): 623–34. http://dx.doi.org/10.52660/jksc.2022.28.3.623.

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The purpose of this study was to investigate the mediating effect of brand awareness on the relationship between hair salon service quality and customer behavior in order to increase customers' recommendation and revisit intentions. To obtain data, a self-filling questionnaire consisting of 23 items related to general characteristics, communication style, customer reliability, and intention to revisit was used for 466 customers using hair salons. SPSS 20.0 was used for the analysis, and frequency analysis, factor analysis, reliability analysis, regression analysis, and mediation regression ana

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Antok Setiawan Jodi, I. Wayan Gede, Tjokorda Gde Raka Sukawati, and I. Putu Gde Sukaatmadja. "Determinants of Revisit Intention: Literature Review." International Journal of Research and Review 10, no. 10 (2023): 501–8. http://dx.doi.org/10.52403/ijrr.20231064.

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The purpose of this study is to identify the determinants of revisit intension to tourism destinations. This research method is a description of the theory, findings, and other research materials obtained from reference materials to serve as the basis for research activities. Literature review contains reviews, summaries, and author's thoughts about several literature sources (articles, books, slides, information from the internet, etc.) on the topic discussed. A comprehensive review of the determinants of revisit intention helps to presuppose that revisit intention is significantly influenced

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I Gusti Made Oka Astana. "A PENGARUH SERVICE QUALITY, RELATIONSHP MARKETING DAN CUSTOMER SATISFACTION TERHADAP REVISIT INTENTION PADA LIA BEAUTY SALON." ARTHA SATYA DHARMA 15, no. 1 (2022): 57–63. http://dx.doi.org/10.55822/asd.v15i1.234.

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     Abstract. The purpose of this study was to determine how : (1) the effect of service quality on revisit intention (2) the effect of relationship marketing on revisit intention (3) the effect of customer satisfaction on revisit intention. The research was conducted on customer of Lia Beaty Salon. This study uses a quantitative approach. The population in this studi is the customer of Lia Beauty Salon, number of sample is 85 respondens , the sampling technique was non probablity sampling method. . The sample are collected using questionnaires. Data analysis tec

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Shabankareh, Mohammadjavad, Ali Sarhadi, Jahangir Hamzavi, Alireza Ranjbaran, Alireza Nazarian, and Nuala OSullivan. "Effects of information and communication technology improvement on revisit intention during Covid-19 Edit Download." Tourism and hospitality management 29, no. 3 (2023): 455–70. http://dx.doi.org/10.20867/thm.29.3.12.

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Purpose- The present study aims to investigate the interrelationship between information and communication technology (ICT) improvement, destination brand image, destination satisfaction, and destination personality, and how ICT improvement influences tourists' intention to return during the pandemic COVID -19. Design, methodology, approach- The statistical population consisted of Iranian tourists who had stayed in hotels in Iran during CPVID-19. A questionnaire was developed and distributed, and 310 usable questionnaires were received. To test the hypotheses, confirmatory factor analysis was

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Guspianto, Guspianto, Hubaybah Hubaybah, and Vinna Rahayu Ningsih. "Quality of Service and its Effect on Patient Value, Patient Satisfaction, and Revisit Intention: Investigation of the Public Health Center in Jambi Province." Open Access Macedonian Journal of Medical Sciences 10, E (2022): 1865–73. http://dx.doi.org/10.3889/oamjms.2022.8666.

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BACKGROUND: Improving quality of service at the public health center (PHC) is very important to increase patient value, patient satisfaction, and ultimately encourage for behavior intention. AIM: This study aims to analyze the service quality model and its effect on patient value, patient satisfaction, and revisit interest to PHC in Jambi Province. METHODS: A cross-sectional research design was conducted through a survey of 12 PHC in Jambi Province which were selected by multistage random sampling. The research sample was outpatients who were selected using convenience sampling technique. A to

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Made Purnami, Ni, Ni Wayan Mujiati, Ayu Putu Laksmi Danyathi, Uswatun Siwi Kartika Sari, and Desak Komang Dea Marcellina Putri Darmada. "Culinary connections: The mediating role of customer brand co-creation behavior in gastronomic and revisit intentions." Innovative Marketing 21, no. 1 (2025): 26–36. https://doi.org/10.21511/im.21(1).2025.03.

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The increasing competition in the culinary tourism industry highlights the need for businesses to better understand customer behavior to encourage repeated visits. This study investigates the mediating role of customer brand co-creation behavior in the effect of gastronomic experience on revisit intention among Generation Z café visitors in Bali, Indonesia. Data were collected from 250 respondents via an online survey and analyzed using Partial Least Squares Structural Equation Modeling. The analysis reveals that gastronomic experience has a significant positive impact on revisit intention (β

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