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Dissertations / Theses on the topic 'Service user and carer involvement'

Author: Grafiati

Published: 3 June 2025

Last updated: 31 July 2025

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1

Engström, Jon. "Patient involvement and service innovation in healthcare." Doctoral thesis, Linköpings universitet, Kvalitetsteknik, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-106661.

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This thesis adds to a stream of research suggesting that healthcare can be more patient centered and efficient by redefining the role of the patient from a passive receiver to a more active and collaborative participant. This may relate to healthcare provision (Anderson and Funnell, 2005; Berry and Bendapudi, 2007; Bitner and Brown, 2008; McColl-Kennedy et al., 2012; Nordgren, 2008) and innovation (Bate and Robert, 2006; Groene et al., 2009; Longtin et al., 2010). Through research initiative containing four healthcare units and 68 patients, the present thesis combines healthcare research (e.g.

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2

Ferguson, Iain. "The potential and limits of mental health service user involvement." Thesis, University of Glasgow, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.298905.

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3

Schreur, Fides K. "Service user and carer involvement in mental health education : a grounded theory investigation into its impact on (trainee) clinical psychologists' learning." Thesis, Canterbury Christ Church University, 2013. http://create.canterbury.ac.uk/12458/.

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Service user and carer involvement has become a priority in the education of mental health professionals. While preliminary evidence suggests that service user and carer involvement is perceived positively by mental health students, there is a paucity of research investigating impacts relating to changes in learners’ knowledge, skills, attitudes or behaviour. The present qualitative study sought to investigate what, and how, (trainee) clinical psychologists learn as a result of service user and carer involvement in their training. Overall, 12 (trainee) clinical psychologists were interviewed a

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Rae, Rosemary. "Trust, power and the new professionalism : a case study of service user and carer involvement in the selection of social work students." Thesis, University of Huddersfield, 2012. http://eprints.hud.ac.uk/id/eprint/17527/.

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In June 2002 the Department of Health upgraded social work training in England, resulting in the Diploma in Social Work being replaced by a new undergraduate and masters’ level qualification. The requirements outlined for the new degree in social work included the provision that programmes approved to provide the new training had to involve representatives of stakeholders, particularly service users and carers, in the selection of new students (DoH 2002). This thesis investigates the tensions implicit in this policy from the perspective of service users and carers involved in recruitment to on

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Findlay, Helen. "Sanctuary versus business culture : perspectives of service users and professional staff towards service user involvement at a UK hospice." Thesis, Brunel University, 2018. http://bura.brunel.ac.uk/handle/2438/17563.

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AIM - To explore the perspectives of service users and professional staff towards service user involvement within the context of a changing cultural environment at a UK hospice. METHOD - Case study and thematic analysis including interviews with 16 staff including the CEO and 6 service users at a UK hospice. FINDINGS - Three overarching themes were identified: involvement and disempowerment in decision-making; belonging and alienation in a period of organisational change; struggle to maintain wellbeing and identity in a changing culture. A key finding is that service users receiving care from

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6

Connor, Samantha. "An exploration and analysis of the concept of service user involvement in mental health care." Thesis, University of Ulster, 2011. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.587494.

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The term service user involvement is popular in the mental health field and appears regularly in policy documents and in the academic and non-academic literature. However, the lack of clarity associated with the concept has meant it has almost become rhetoric or a cliche. There has been little attempt to analyse the concept of service user involvement in mental health care, with no clear definition. This study sought to address this research gap by exploring and analysing the concept of service user involvement as used in within the field of mental health care. To provide a background to the t

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Robens, Sarah L. "Involvement in practice : an examination of the multiple influences on the construction of service user involvement in mental health care planning." Thesis, Exeter and Plymouth Peninsula Medical School, 2012. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.553825.

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The involvement of mental health service users and their carers plays a central role in the policy behind the Care Programme Approach, the system for the management of care for people with mental illness. Since the 1990s there has been a shift in health and social care towards increasing the control service users have over their care. This is done through the use of different care planning mechanisms in particular. Within the Care Programme Approach, care plans define the package of care, and this care is monitored through six monthly reviews of the care plan. Care planning and reviewing is a

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8

Liabo, Kristin. "Service user involvement in research : collaborating on a systematic review with young people who have experience of being in care." Thesis, University College London (University of London), 2013. http://discovery.ucl.ac.uk/10020764/.

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This study was conducted as an inquiry into the involvement of service users in research. It was informed by theories of the social construction of science, which argue that knowledge is dependent on those who frame, prioritise and conduct research. People with experiential knowledge as opposed to those with professional training have traditionally been excluded from these processes, although their experiences may differ considerably from the professional judgement of it, resulting in research which is removed from the realities of those whose lives it describes. This study was also informed b

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9

Morgan, Hannah. "The experiences of birth relatives who engage in person-centred counselling following the loss of their children to compulsory adoption or foster care." Thesis, University of Hertfordshire, 2018. http://hdl.handle.net/2299/21096.

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This study was concerned with exploring the meaning birth relatives gave their experiences of counselling following the removal of their children from their care. An exploratory research question was formulated and addressed using a qualitative approach. The involvement of a service user as expert supervisor added an important element and certain validity to the design, analysis and findings. Interviews took place with five birth mothers who had received counselling from one birth relatives counselling service. Three master themes were constructed from the data: From feeling alone, judged and

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10

Benbow, Susan Mary. "Service user and carer participation in old age psychiatry." Thesis, Staffordshire University, 2010. http://eprints.staffs.ac.uk/1870/.

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This thesis describes thirteen published works which constitute an evolving programme of research into service user and carer participation in old age psychiatry. They share the common objective of extending knowledge and understanding of methodologies, benefits and challenges of service user and carer participation in old age psychiatry services. The publications contribute to knowledge in three areas. The copying of letters to users and carers, and requests for their feedback on the practice, was described as part of routine practice in old age psychiatry: this research addresses the area of

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11

El, Enany Nellie. "Service user involvement in healthcare service development : knowledge, representativeness & the 'professional' user." Thesis, University of Nottingham, 2013. http://eprints.nottingham.ac.uk/14481/.

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Policy makers have increasingly regarded user involvement as an important dimension of service development. Current government policy advocates the involvement of service users in healthcare service development across all levels of an organisation, ranging from the level of individual service user to the development and improvement of health services (DoH 1992, 1999, 2001a, 2001b, 2003a, 2003b, 2004, 2005a, 2007a, 2007b, 201Oa, 201Ob, 2011, 2012). This has manifested in the creation of a number of public and patient involvement initiatives including Patient Advocacy and Liaison Services (PALS)

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12

Wik, Mäjt. "Tillsammans kan vi se med nya ögon : En kvalitativ intervjustudie om användarinvolvering för offensiv kvalitetsutveckling i primärvården." Thesis, Mittuniversitetet, Institutionen för kvalitets- och maskinteknik, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-42850.

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Hälso- och sjukvården behöver ständigt förbättras för att klara framtidens utmaningar och möta de krav som ställs från så väl befolkning som politisk ledning. En förutsättning för att lyckas är att systematiskt arbeta med offensiv kvalitetsutveckling och att se patienten som en medskapare. Trots att fördelarna med användarinvolvering är tydliga så sker det sällan. Denna intervjustudie, som framför allt var kvalitativ med en fenomenologisk metodansats, syftade till att bidra med kunskapsutveckling kring användarinvolvering i primärvården för att skapa en ökad organisatorisk förmåga för offensiv

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Rhodes, Christine Amanda. "The agency of service user and carer engagement in health and social care education." Thesis, University of Huddersfield, 2014. http://eprints.hud.ac.uk/id/eprint/23682/.

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Service user and carer involvement in health and social care education in the UK has gained momentum over the last two decades, largely driven by consumerist and democratic ideologies. This is reinforced by the health and social care regulatory bodies such as the Nursing and Midwifery Council (NMC) and the Health and Care Professions Council (HCPC). This thesis presents a series of eight peer reviewed papers that have focussed on the agency of service user and carer involvement in health and social care education. The accompanying commentary draws the papers together and locates them within an

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14

Roberts, Amanda. "Clinical psychology and mental health service user involvement." Thesis, University of Liverpool, 2015. http://livrepository.liverpool.ac.uk/2014001/.

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This thesis comprises three interconnected chapters: a systematic literature review (chapter one); empirical paper (chapter two); and an extended discussion (chapter three) which incorporates an accessible version of the research findings, and a future research proposal. The systematic review aims to find, describe and critique the empirical evidence for the impact of mental health service user involvement on the design, delivery, commissioning or evaluation of mental health services. Secondary objectives are to ascertain whether any attempts have been made to apply psychological theory and wh

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Gault, Iris Isobel. "Service user and carer perspectives on medication compliance in mental health services: a qualitative study." Thesis, St George's, University of London, 2012. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.589951.

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This qualitative study analyses mental health service-user and carer perspectives on medication compliance and experience of compulsory treatment. Data were generated from interviews and focus groups with twenty four mental health service users/carers with a history of repeated admission under the Mental Health Act (1983) due to medication non- compliance. The research is set against the background of changes to mental health legislation in England, including Supervised Community Treatment. It makes use of the data generation and analytical techniques of grounded theory. Analysis of data indic

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Dyer, Suzanne. "Rhetoric to reality : service user involvement in curriculum planning." Thesis, University of Brighton, 2005. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.413093.

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Smith, Elizabeth Mary. "Appearances of power : service user involvement in health research." Thesis, King's College London (University of London), 2008. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.544222.

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18

Donner, B. "Mainstream in-patient mental health care for people with learning difficulties : service user and carer experiences." Thesis, University College London (University of London), 2007. http://discovery.ucl.ac.uk/1444626/.

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Government guidelines stress the importance of service user views when assessing and developing quality healthcare provision. This review examines what is known about the experience of being admitted and staying on a mainstream psychiatric ward from the perspective of the patient. The review firstly provides a context to the main body of literature by discussing relevant factors such as stigma and ethnicity. In depth examination of the three main areas relevant to the experience of service users is then discussed. This includes overall key research, the studies on coercion and those focussing

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Davies, Kerry. "What is a crisis? : service user, carer and professional understandings of crisis : a Q-methodological approach." Thesis, University of Nottingham, 2016. http://eprints.nottingham.ac.uk/36518/.

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Background. This topic was proposed by the Service User and Carer Advisory Panel (SUCAP) which informs and supports Clinical Psychology training at The University of Nottingham. The project developed due to their concern about the ambiguity of crisis. They suggested that their understandings may be different from that of professionals. The reconfiguration of acute mental health services influenced the nationwide implementation of community treatment alternatives. However, crisis has remained a poorly operationalised concept, which can lead to problems in clinical practice. An increase in empir

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20

Emery, Leigh M. "Experiences of service user involvement and their influence on identity." Thesis, Canterbury Christ Church University, 2015. http://create.canterbury.ac.uk/13901/.

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Identity can be considered to be socially constructed and developed through narratives about ourselves and our experiences. Having socially valued roles may thus facilitate a positive identity. This study aimed to explore how the experiences of service user involvement (SUI) in health and social care services (specifically, being involved in staff recruitment) influenced the narrative identities of people with learning disabilities. Interviews were conducted with seven people with learning disabilities who had been service user representatives on NHS interview panels. These were analysed using

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21

Sada, Abubakar, and Darein Wadeisa. "Stimulating Innovation in New Service Development : User-Involvement in Small and Medium-Sized Web-Based Platform Service Companies." Thesis, Umeå universitet, Företagsekonomi, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-124037.

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In this thesis, we present a review of the current practices of user involvement. Different methods and tools have proliferated for user-involvement, however, to comprehend the explicit features of a small and medium-sized web-based platform service companies, we contrast our findings with previous experiences and research of user involvement in big companies. In the basis of the aforementioned, we identify methods and contexts that may be appropriate in the context of small and medium-sized web-based platform service companies. Mainly, we reviewed the research field of: user-involvement and n

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Sjödin, Carina. "User-involved service innovation : Three participating perspectives on co-creation." Licentiate thesis, Mälardalens högskola, Innovation och produktrealisering, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-28699.

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The involvement of customers and other stakeholders in the innovation process is proposed to be a key success factor and something that makes companies more competitive. As a consequence, more and more organizations alter their innovation strategy accordingly. In order for a company to open up innovation processes, it is vital to foster a practice where there is openness for external ideas and knowledge. However, when external ideas meet internal innovation practices complex organizational situations appear. Creativity, for example, involves co-dependence of other persons’ strategies and actio

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23

Crepaz-Keay, David. "Effective mental health service user involvement : establishing a consensus on indicators of effective involvement in mental health services." Thesis, Middlesex University, 2014. http://eprints.mdx.ac.uk/13932/.

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Mental health service user involvement had been UK government policy since the early 1990s. This dissertation explored the current state of policy and practice in mental health service user involvement by reviewing peer reviewed literature. A number of potential indicators of effective involvement were drawn from the literature. A discrepancy was found between policy and practice and the concept of indicators of effective involvement was proposed to support the process of enabling practice to develop to match policy expectations. A number of approaches to developing indicators were explored, w

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Mansfield, Sarah. "Power to the people? : constructions of service user involvement in mental health research." Thesis, University of East London, 2008. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.532695.

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O'Loughlin, Sinead. "The transition from child and adolescent to adult services in eating disorders : a qualitative study of service user and carer perspectives." Thesis, University of Glasgow, 2012. http://theses.gla.ac.uk/3624/.

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Objective: The transition from child and adolescent mental health services (CAMHS) to adult mental health services (AMHS) can be a challenging time for young people with eating disorders and their families. The current study explored the transition between CAMHS and AMHS from the perspectives of service users and carers. Method: Participants were recruited from NHS Services in the West of Scotland region. A sample of six service users and five carers participated in the study. Interpretative phenomenological analysis was used to explore participants’ experiences of transition. Results: Three s

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Hodge, Suzanne Margaret. "Rethinking power and intersubjectivity in Habermas's theory of communicative action : an application of the theory to a case study of user involvement in mental health policy making." Thesis, University of Bristol, 2002. http://hdl.handle.net/1983/df454e12-c4f1-46d6-8aeb-af7200e5fe2c.

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Cabourne, J. "A study of the effects of service user involvement in undergraduate and clinical psychology education." Thesis, University College London (University of London), 2010. http://discovery.ucl.ac.uk/969512/.

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The involvement of service users in the education of healthcare students is an important aspect of modern clinical training both at undergraduate and postgraduate level (Department of Health, 2001). Available literature pertaining to the effectiveness of involvement in psychology training and education however is scarce (Townend, Tew, Grant & Repper, 2008). This thesis, presented in three parts, begins to address this dearth of research. Part one presents a review of the literature on the methods and measures used to evaluate service user involvement in the training and education of healthcare

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Hickin, Natasha. "Service user involvement in the British Red Cross : experience and factors affecting willingness to participate." Thesis, University of East London, 2016. http://roar.uel.ac.uk/5408/.

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There has been an increase in momentum around service user involvement in service evaluation, planning and delivery since the 1980’s. This change resulted from both the shift to market-led approaches to service provision, and the rise of influential service user and carer movements. Service user involvement is now a necessity for services in Health and Social Care; however, the coordination of these activities is complex and studies continue to reveal tokenistic practices. Large organisations, especially those with diverse service user populations, have an even greater challenge. Since the int

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Haukipuro, L. (Lotta). "User-centric product and service development in a multi-context living lab environment:case OULLabs and PATIO." Doctoral thesis, Oulun yliopisto, 2019. http://urn.fi/urn:isbn:9789526221588.

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Abstract The purpose of this thesis is to increase understanding and provide new knowledge on the applicability and value of the living lab approach in user-centric product and service development in public and private sector. Research has been carried out within the authentic living lab environment of the Oulu Urban Living Labs (OULLabs) and the PATIO user community and user involvement tool in 2011–2018. Empirical evidence is gathered from qualitative living lab case studies conducted in multiple contexts: public service development, commercial product and service development, business accel

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Kemsley, Matthew. "Service-User Involvement: Recovery and Interactions with Mental Health Services in People Associated with Personality Disorder." Thesis, Lancaster University, 2008. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.485230.

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Aims and Method: The present study explored the experiences and beliefs of people associated with personality disorder (PO) about their difficulties, 'recovery', and their interactions with mental health services, both as users and consultants involved in delivering s~rvices. Study Design: The present study adopted a qualitative me~odology. Data, elicited from eight semi-structured interviews, were analysed using Interpretative Phenomenological Analysis. Participants were involved in constructing the interview schedule and data analysis phase. Results: Findings provided a picture of~hat was de

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Kemp, Gillian Ann. "Understanding user involvement within the context of the English National Health Service (ENHS): An exploratory study." Thesis, University of the West of England, Bristol, 2009. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.490450.

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The realisation of the importance of user involvement in the delivery and provision of health services is shared across the range of interested parties. The World Health Organisation (WHO), UK Department of Health (DOH) and English National Health Service (ENHS), health care professionals, and voluntary organisations, all actively subscribe to the transformation of healthcare service provision from a managed service to a collaborative service.

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Rush, Brenda. "Mental health service user involvement in the education of student nurses : a catalyst for transformative learning." Thesis, University of Nottingham, 2006. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.436815.

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Låås, Johan, and Sebastian Ström. "Involvering av intressenter i utveckling av tjänstekoncept." Thesis, KTH, Maskinkonstruktion (Inst.), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-157328.

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Idag skiftar industrin sitt fokus från att producera fysiska produkter till att utveckla tjänster. En ökande konkurrens på marknaden gör att företag måste använda effektiva utvecklingsprocesser för att snabbt lansera tjänster av hög kvalitet. Tjänster definieras ofta utifrån deras immateriella karaktär vilket komplicerar mätning av kvalitet. För att bestämma kvalitet kan fysiska produkter kontrolleras mot en kravspecifikation genom att testas och mätas. Tjänster däremot utgår ifrån hur väl de uppfyller kundernas och användarnas behov. För att öka tjänsters kvalitet är det viktigt att förstå ku

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Sandén, Bodil. "The Customer's Role in New Service Development." Doctoral thesis, Karlstad University, Faculty of Economic Sciences, Communication and IT, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-785.

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<p>Given today’s industry dynamics, new service development is becoming increasingly important to the competitiveness, growth, and survival of organizations. Unfortunately, new service development has proven to be a complex and difficult task. Numerous reasons are stated in the literature such as the difficulty of understanding and anticipating latent customer needs and insufficient market research techniques. To facilitate proactive learning about the customer, recent findings stress customer involvement in the development process and observations of customers in real action.</p><p>The overal

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Lindgren, Ida. "Public e-Service Stakeholders : A study on who matters for public e-service development and implementation." Doctoral thesis, Linköpings universitet, Informatik, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-91287.

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Public e-services are progressively used as a means for governmental agencies to interact and exchange information with citizens and businesses. These services are typically Internet-based and are meant to fulfill the three overarching objectives of egovernment; (1) to improve citizens’ interactions with the government, (2) to make governmental organizations more efficient and effective, and (3) to increase the transparency of government and lead to a more democratic society. The work presented in this thesis concerns how to identify those who affect the development of public e-services, and t

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Bunting, Valerie Jane. "The empowerment of mental health service users in Northern Ireland : the impact of user involvement in the voluntary sector." Thesis, University of Ulster, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.232845.

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Odejimi, Opeyemi. "An exploratory, descriptive mixed method study of active service users and carers involvement in adult nursing and social work students' pre-registration education." Thesis, University of Wolverhampton, 2017. http://hdl.handle.net/2436/621912.

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There has been a surge in the involvement of service users and carers in health and social care education, research, and practice in the last three decades within the United Kingdom. However, there are few studies that have evaluated the impact of Involvement in health and social care students' education. This study explored the impact of active involvement in Adult Nursing and Social Work pre-registration education. It provided a tripartite perspective from the perceptions of the three main stakeholders involved: students, academic staff and service users/carers in a specific Higher Education

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Nineham, C. "Involving service users and carers in mental health education : mental health students' perspectives of the impact of direct involvement on their learning and practice." Thesis, Canterbury Christ Church University, 2012. http://create.canterbury.ac.uk/11017/.

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Service user involvement (SUI) in healthcare and education is an established element of government policy. Emerging research demonstrates that SUI in education can positively impact on mental health students' learning. However, limited empirical attention has been paid to the impact on practice in this area. Moreover, no research has investigated whether impact on practice is sustained. Section B describes a qualitative study exploring qualified clinical psychologists' (CPs) experiences of a placement-based service user and carer involvement (SUCI) scheme during their training. The study focus

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Magnusson, Peter R. "Customer-oriented product development : experiments involving users in service innovation." Doctoral thesis, Stockholm : Economic Research Institute, Stockholm School of Economics [Ekonomiska forskningsinstitutet vid Handelshögsk.] (EFI), 2003. http://www.hhs.se/efi/summary/618.htm.

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Corrigan, Anne Marian. "A critical analysis of the extent and impact of user involvement in health and social care for adults within the Southern Health and Social Services Board." Thesis, University of Ulster, 2011. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.540749.

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Hay, Deborah. "Tenant involvement in the organisational structures of housing associations in england : exploring the barriers 2000-2008." Thesis, University of Exeter, 2011. http://hdl.handle.net/10036/3595.

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This thesis explores the barriers to effective tenant involvement at an organisational level in housing associations by tracking, over a long period of time, the experience of tenants who get involved in the forums, panels and boards of housing associations. The focus of the research is the relationship between the tenants and the professional staff, in corporate environments where delivery of a user-focused service is purported to be the shared goal. The aim has been to explore with tenants and staff their experiences of trying to make tenant involvement work at a strategic level within the o

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Ocar, Ugurcan, and Naveen Samant Aggarwal. "An adapted Information System Success Model for Software-as-a-Service Solutions : Management Support, User Involvement, and Trust as Antecedents to Information Systems Success." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Informatik, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-44570.

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Background: The companies of Industry 4.0 need to invest in digitalising their organizations as software is growing into a decisive manufacturing determinant. Especially in the SaaS business and the transformation to Industry 4.0, there are many small companies that are driving the transformation while competing for market share. In this context, the SaaS providers need to develop an understanding of the success of their solution. While the Information Systems Success Model by DeLone and McLean has found some application in the context of SaaS solutions, there is no specific model for the SaaS

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Hughes-Morley, Adwoa. "What are effective methods to recruit research participants into mental health trials?" Thesis, University of Manchester, 2017. https://www.research.manchester.ac.uk/portal/en/theses/what-are-effective-methods-to-recruit-research-participants-into-mental-health-trials(00c200de-b35f-4389-b9a4-afdfb9205453).html.

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Background: There is a great need for effective treatments for mental health problems. Randomised controlled trials are the gold standard for evaluating treatments, however recruitment into trials is challenging, highlighting a clear need for evidence-based recruitment strategies. This thesis aimed to systematically develop a recruitment intervention and evaluate its effectiveness for improving the recruitment of participants into mental health trials. Methods: A mixed-methods approach, adopting the Medical Research Council’s complex interventions framework: 1) a systematic review to identify

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Stenström, Nils. "Sprutbyte vid Intravenöst Narkotikamissbruk : En longitudinell studie av deltagarna i sprutbytesprogrammet i Malmö." Doctoral thesis, Mittuniversitetet, Institutionen för socialt arbete, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-49.

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The aim of this thesis is to describe the users visiting the syringe exchange clinic in Malmö with respect to what characterises the group, how they utilize the services of the clinic and how their patterns of participation relate to risk behaviour, physical and mental health and social development. The heterogeneity of the group has been captured by the use of Stimsons dimensions “integration in majority society” and “involvement in sub-culture”, yielding four different groups of syringe exchangers: “stables”, “loners”, “two-worlders” and “junkies”. The study rests on two sources of data: a r

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Cotterell, P., G. Harlow, C. Morris, et al. "Service user involvement in cancer care: the impact on service users." 2011. http://hdl.handle.net/10454/6814.

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BACKGROUND: Service user involvement is embedded in the United Kingdom's National Health Service, but knowledge about the impact of involvement on service users, such as the benefits and challenges of involvement, is scant. Our research addresses this gap. OBJECTIVE: To explore the personal impact of involvement on the lives of service users affected by cancer. DESIGN: We conducted eight focus groups with user groups supplemented by nine face-to-face interviews with involved individuals active at a local, regional and national level. Thematic analysis was conducted both independently and colle

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Sargeant, A., S. Payne, M. Gott, Neil A. Small, and D. Oliviere. "User involvement in palliative care: Motivational factors for service users and professionals." 2007. http://hdl.handle.net/10454/18219.

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No<br>Few studies shed light on what motivates or discourages patients, carers and professionals for participating in user involvement activities. Aim: To identify motivational factors that affect the engagement of service users and professionals with user-involvement activities. Methods: As part of a larger scoping study of user involvement in palliative care, 51 semistructured interviews were conducted with service users, palliative care professionals and experts to explore experiences of user-involvement initiatives. Four user-involvement programmes were also observed. Data were analysed us

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Tian, Wen-Liang, and 田文良. "Influence of User Involvement to Service Quality on Internet." Thesis, 2000. http://ndltd.ncl.edu.tw/handle/27614534479034180825.

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碩士<br>國立臺灣大學<br>資訊管理研究所<br>88<br>In recent years, the development of Internet and electronic commerce has expanded the range of information service from internal customer to external customer, and the service quality of information has been put upon great importance since quality is the point of service. In the meantime, scholars are gradually extending the concept of “involvement” into “service involvement”, therefore this study attempts to investigate the influence that the degree of user involvement causes to the assessment of service quality on Internet. This study integrated an

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Sinfield, Gail A. "Lecturers’ experience of service user involvement in nurse education." Thesis, 2021. https://arro.anglia.ac.uk/id/eprint/707380/1/Sinfield_2021.pdf.

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This thesis explores adult nursing lecturers’ experiences of service user involvement in pre-registration nurse education. Until now, the lecturer voice has been largely missing in service user involvement literature, which is concerning considering the pivotal role lecturers play in facilitating involvement. In this research, nine adult nursing lecturers from two universities took part in semi-structured interviews, exploring their experiences of involving service users in nurse education. This study employed descriptive phenomenology undertaking Colaizzi’s data analysis. Descriptive phenome

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Che-WeiChang and 張哲瑋. "The Relationship among User Involvement, Electronic Service Quality, Customer Trust, Satisfaction and Loyalty on Clothing Website." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/93987948218966724576.

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碩士<br>國立成功大學<br>國際企業研究所<br>103<br>In recent years, due to the popularity of on-line shopping, the number of apparel stores on the Internet has been increasing rapidly. Many entrepreneurs choose to set up an on-line store as their first step in starting a new business. However, due to the low entry barrier of on-line store, the market has become much more difficult for the on-line stores owner to survive. The aim of this study is to discuss what kind of factors will affect customers’ decision when they are conducting on-line shopping, and provide some management-related advices to the on-line s

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Lee, Chia-Ying, and 李佳盈. "The Path Analysis on User Involvement, Service Innovation and Creative Consumption- An Example of Online Game." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/91166234934021669867.

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碩士<br>元智大學<br>國際企業學系<br>95<br>This article tries to explain the influence of customer participation to product innovation on web service platform and fits new service development process into openly and freely internet in order to speed up its performance. The strategy is to attract, observe and keep more customers to joint the process of new service development through internet features and then to achieve the advantage of market driving. This article based on literature review, asserted that it can increase user involvement and socialize customers’ ability of creative consumption (is a kind

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