Relevant bibliographies by topics / This study was set out to evaluate patient satisfaction with pharmaceutical services

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Academic literature on the topic 'This study was set out to evaluate patient satisfaction with pharmaceutical services'

Author: Grafiati
Published: 3 June 2025
Last updated: 31 July 2025

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Journal articles on the topic "This study was set out to evaluate patient satisfaction with pharmaceutical services"

1

Ghulam, Mustafa Noman Ul Haq Aqeel Nasim *. Maria Tahir Sohail Riaz. "ASSESSMENT OF PATIENT'S SATISFACTION WITH PHARMACEUTICAL SERVICES AND HEALTHCARE FACILITIES IN TERTIARY CARE HOSPITALS QUETTA, PAKISTAN." Indo American Journal of Pharmaceutical Sciences 04, no. 11 (2017): 4435–42. https://doi.org/10.5281/zenodo.1065094.

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Patient satisfaction assessment is regarded as a major pointer of the quality of the pharmacy services patients received in the tertiary care hospitals Quetta. This study was set out to evaluate patient satisfaction with pharmaceutical services. The evaluation of various literatures supports the level of patient satisfaction in various studies. A critical but defective situation in healthcare is that patient satisfaction has not been taken seriously enough; patient satisfaction and patient trust demonstrate patient loyalty and satisfaction are directly linked to services, recommending the hosp
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Soeiro, Orlando Mario, Noêmia Urruth Leão Tavares, José Miguel do Nascimento Júnior, et al. "Patient satisfaction with pharmaceutical services in Brazilian primary health care." Revista de Saúde Pública 51 (September 22, 2017): 21s. http://dx.doi.org/10.11606/s1518-8787.2017051007145.

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OBJECTIVE: To evaluate patient satisfaction with pharmaceutical services in Brazilian primary health care. METHODS: This is a cross-sectional, exploratory, and evaluative study on a representative sample from the five Brazilian geopolitical regions resulting from the Pesquisa Nacional sobre Acesso, Utilização e Promoção do Uso Racional de Medicamentos – Serviços, 2015 (PNAUM – National Survey on Access, Use and Promotion of Rational Use of Medicines – Services, 2015). The outcome was the patient’s satisfaction, obtained using the item response theory. Associations were tested using Pearson’s C
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Barrios-Ipenza, Fernando, Arturo Calvo-Mora, Félix Velicia-Martín, Fernando Criado-García, and Antonio Leal-Millán. "Patient Satisfaction in the Peruvian Health Services: Validation and Application of the HEALTHQUAL Scale." International Journal of Environmental Research and Public Health 17, no. 14 (2020): 5111. http://dx.doi.org/10.3390/ijerph17145111.

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During recent years, public–private partnerships (PPPs) in the health sector have been an attractive alternative for improving healthcare services in developing countries such as Peru. Therefore, it is fundamental to consider a comprehensive set of healthcare qualities, like the HEALTHQUAL scale, when we measure dimensions of healthcare service quality. Currently, no studies have applied HEALTHQUAL in Peruvian hospitals. The purposes of this study were to (1) validate and evaluate the application of the HEALTHQUAL scale to measure user satisfaction in outpatient services at two PPP hospitals i
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Al Zaidan, Manal, Azza Mustafa Mohammed, Mohamed Izham Mohamed Ibrahim, Mashael Al Mahmoud, Samya Al Abdulla, and Mohamed Ghaith Al-Kuwari. "Pharmaceutical Care Service at Primary Health Care Centers: An Insight on Patient Satisfaction." International Journal of Clinical Practice 2022 (March 31, 2022): 1–7. http://dx.doi.org/10.1155/2022/6170062.

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Background. Patient’s health care experiences and satisfaction are frequently used as a healthcare quality indicator. Aim. The study aims to evaluate the level of patient satisfaction with the pharmacy services provided at the Primary Health Care Corporation’s (PHCC) pharmacies in Qatar. Methods. This study is a cross-sectional survey conducted in December of 2019. The study’s setting is the Primary Health Care centers’ pharmacies. All adult patients (≥18 years old) with mobile phone numbers documented on file who had their prescription orders filled at the PHCC’s pharmacy units in 2019 were i
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Ekadipta, Ekadipta, Muhammad Zuhriyanto, and Siti Nurahayu. "EVALUASI WAKTU TUNGGU RESEP OBAT TERHADAP KEPUASAN PASIEN RAWAT JALAN DI INSTALASI FARMASI RUMAH SAKIT ASSYIFA KOTA TANGERANG." Jurnal Ilmu Farmasi dan Farmasi Klinik 19, no. 1 (2022): 40. http://dx.doi.org/10.31942/jiffk.v19i1.6682.

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ABSTRACTHospital is an important health service center and is needed to meet health needs. This study aims to evaluate the waiting time for prescription non-concoction and concoction medicines based on the hospital's minimum service standards and their effect on general outpatient satisfaction at the Pharmacy Installation of RSIA Assyifa, Tangerang. This study used a descriptive research design of outpatients who redeemed non-concoction and concoction medicines. Calculation of the waiting time for prescription services for non-concoction and concoction medicine is using a digital clock. Satisf
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Prima Dewi Kusumawati, Adani Dinanhashfi Hersariti, Ajeng Rahardyani Hersariti, and Ardilla Oktaviana. "Quality of Pharmacological Services at Jasem Sidoarjo General Hospital." Journal of Community Engagement in Health 7, no. 1 (2024): 97–102. http://dx.doi.org/10.30994/jceh.v7i1.525.

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Pharmaceutical service is a direct service that is responsible for patients regarding pharmaceutical preparations to achieve definite results in order to improve the patient's quality of life. Pharmacists must understand and be aware of the possibility of errors occurring in the service process and even in medication (medication errors). Medication errors are events that cause harm to patients due to the use of medication while being treated by health workers that could have been prevented. Therefore, pharmacists in carrying out their practices must comply with existing standards to avoid this
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7

Sylvia, Sylvia, Reky Martin, and Fatimah Febriani. "PENERAPAN TOTAL QUALITY MANAGEMENT (TQM) DAN MANAGEMENT PROJECT DALAM MENINGKATKAN KUALITAS DAN KINERJA PADA PT. KIMIA FARMA, TBK." Jurnal Bina Manajemen 11, no. 2 (2023): 309–28. http://dx.doi.org/10.52859/jbm.v11i2.332.

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The quality and performance of a given pharmaceutical company determines the success of competition in meeting patient satisfaction and is one of the important things that determines business development strategy and maintains the quality of the pharmaceutical company itself. Total Quality Management (TQM) is amanagement system used to improve service quality and help achieve targets set by an organization. This research is an observational study using interviews through questionnaires conducted at 40 Kimia Farma pharmacy outlets in Batam with the aim of analyzing the implementation of Total Q
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8

Snooks, Helen, Kerry Bailey-Jones, Deborah Burge-Jones, et al. "Predictive risk stratification model: a randomised stepped-wedge trial in primary care (PRISMATIC)." Health Services and Delivery Research 6, no. 1 (2018): 1–164. http://dx.doi.org/10.3310/hsdr06010.

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BackgroundWith a higher proportion of older people in the UK population, new approaches are needed to reduce emergency hospital admissions, thereby shifting care delivery out of hospital when possible and safe.Study aimTo evaluate the introduction of predictive risk stratification in primary care.ObjectivesTo (1) measure the effects on service usage, particularly emergency admissions to hospital; (2) assess the effects of the Predictive RIsk Stratification Model (PRISM) on quality of life and satisfaction; (3) assess the technical performance of PRISM; (4) estimate the costs of PRISM implement
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9

D’Souza, A., C. Hawley, L. Davies, S. Manning, and P. J. Flann. "An evaluation of the effectiveness of a lipid clinic in identifying people with familial hypercholesterolaemia and reducing their risk of cardiovascular disease." International Journal of Pharmacy Practice 30, Supplement_2 (2022): ii19. http://dx.doi.org/10.1093/ijpp/riac089.021.

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Abstract Introduction The NHS Long Term Plan aims to ‘prevent up to 150,000 heart attacks, strokes and dementia cases over the next 10 years’.1 People with Familial Hypercholesterolaemia (FH) are considered to be at high-risk of heart attack, stroke and dementia but an estimated 90% remain undiagnosed.1 The Chesterfield and Dronfield Primary Care Network were commissioned to set-up a 12-month pharmacist-led clinic across 9 practices to identify, treat and refer FH patients. Patients with suspected FH benefit from referral to specialist services.2 Aim This study aimed to evaluate the number of
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10

Al Zabadi, Hamzeh, Renad Shraim, Raya Sawalha, and Abdulsalam Alkaiyat. "Outpatients satisfaction and perceptions toward pharmaceutical services in public and private hospitals in Palestine: a cross-sectional study." Journal of Pharmaceutical Policy and Practice 16, no. 1 (2023). http://dx.doi.org/10.1186/s40545-023-00608-2.

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Abstract Background Pharmaceutical care is an essential component of healthcare services, and patient satisfaction with these services is crucial for improving overall health outcomes. We aimed to evaluate patient satisfaction and perception with pharmaceutical care services provided at public and private hospitals for outpatient pharmacies. This study can provide insights into the quality of pharmaceutical services provided in both settings and identify areas for improvement. Materials and methods A cross-sectional 1-month study was conducted in three hospitals in Nablus city in the Northern
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