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1

Dominck, Georgi, ed. Services marketing: Managing the service value chain. Financial Times Prentice Hall, 2005.

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2

Melnick, Edward L., Praveen R. Nayyar, Michael L. Pinedo, and Sridhar Seshadri, eds. Creating Value in Financial Services. Springer US, 2000. http://dx.doi.org/10.1007/978-1-4615-4605-4.

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3

Hayden, G. W. Value engineering of building services. Building Services Research and Information Association, 1996.

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4

Zuidweg, Han. Implementing value-added telecom services. Artech House, 2005.

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5

Councils, Association of District, ed. The Value of leisure services. Association of District Councils, 1997.

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6

Chartered Institute of Public Finance and Accountancy., ed. Support services - value for money?. Chartered Institute of Public Finance and Accountancy, 1986.

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7

Council, Leeds City. Best value review professional design services. Leeds City Council, 2002.

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8

Organisation for Economic Co-operation and Development. Statistics Directorate., ed. Services: Measuring real annual value added. Organisation for Economic Co-operation and Development, 1996.

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9

Group, Millennium, ed. Creating value through on-line services. Millennium Group, 1997.

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10

John A. Volpe National Transportation Systems Center (U.S.), ed. Value of information and information services. The Center, 1998.

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11

Angus, Doulton, Wilson Roger 1946-, UK EIP Programme, and CDW & Associates., eds. Information, service & best value. Dragonflair in association with CDW and Associates, 1998.

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12

McCracken, Michael C. The Goods and Services Tax. Ryerson Polytechnical Institute, 1990.

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13

1948-, Feeney M., and Grieves Maureen, eds. The value and impact of information. Bowker-Saur, 1994.

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14

Walzer, Norman. Managing Illinois libraries: Providing services customers value. Illinois Institute for Rural Affairs, 2000.

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15

Cranston, Richard. Value-added network services in the EC. MDIS, 1992.

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16

Azubuike, Abraham. The value of library services in development. Economic Commission for Africa, 2004.

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17

Henney, Alex. Value for money in local government services. Confederation of British Industry, 1985.

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18

Woods, Roberta. Mainstream services, best value and social inclusion. Local Government Information Unit, 2000.

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19

Banerjee, Arindam. International outsourcing hurdles in value-added services. Indian Institute of Management, Ahmedabad, 2008.

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20

Organisation for Economic Co-operation and Development. Statistics Directorate. Services, statistics on value added and employment. OECD, 1996.

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21

Light, Donald H. Adding value to product through service. SRI International, Business Intelligence Program, 1986.

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22

UNISON. Best value in childcare: A toolkit for Best Value in Childcare Services. UNISON, 2001.

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23

Canada. Library of Parliament. Research Branch., ed. The value added tax. Library of Parliament, Research Branch, 1985.

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24

Cheverton, Peter. Building the Value Machine. Kogan Page Publishers, 2010.

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25

Canada. Consumer and Corporate Affairs Canada. The Goods and Services Tax and your vehicle. Consumer and Corporate Affairs Canada, 1991.

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26

Limited, CCH Canadian, ed. Canadian goods & services tax reporter. CCH Canadian Limited, 1989.

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27

Services, Marketing Conference (6th 1987 San Diego Calif ). Add value to your service: The key to success. American Marketing Association, 1987.

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28

Kline, Roger. Whose value? whose money?: How to assess the real value of council services. Local Government Information Unit, 1986.

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29

Wook, Lee Dong. The challenges for value-added services in Korea. Program on Information Resources Policy, Harvard University Center for Information Policy Research, 1989.

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30

Karthekan, D. R. Value of Services. Gyan Publishing House,India, 2003.

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31

Value-added services. Vimot Publishers, 1995.

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32

Howard-Healy, Marion, and Mari Vahanissi. Value-added Mobile Services. Ovum Ltd, 1994.

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33

Blomqvist, Linus, and R. David Simpson. The value of ecosystem services. Oxford University Press, 2017. http://dx.doi.org/10.1093/oso/9780198808978.003.0003.

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This chapter investigates whether the growing enthusiasm for ecosystem services recently expressed by conservation NGOs and international institutions is supported by evidence. Ecosystem services—the benefits humans receive from nature—have become the darlings of conservation on the assumption that the valuation of selected services may justify protecting land. A critical examination of a random sample of monetary valuations for regulating ecosystem services such as pollution treatment, finds that only onethird can be considered reliable, and that only ten percent of monetary value estimates c
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34

Low, Patrick, and Gloria O. Pasadilla. Services in Global Value Chains. WORLD SCIENTIFIC, 2016. http://dx.doi.org/10.1142/10073.

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35

Anukoonwattaka, Witada, Mia Mikic, and Yuhua Zhang. Services and Global Value Chains. UN, 2018. http://dx.doi.org/10.18356/58f85a9b-en.

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36

Social services and best value. LGIU, 2001.

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37

Implementing value-added telecom services. Artech House, 2006.

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38

(Editor), Charles Chang, and David Hitchcock (Editor), eds. Value Added Network Services Handbook. 2nd ed. Blackwell Publishers, 1989.

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39

Great Britain: Parliament: House of Lords. Public Services (Social Value) Bill. Stationery Office, The, 2011.

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40

Low, Patrick, Gloria O. Pasadilla, and Gloria Pasadilla. Services in Global Value Chains: Manufacturing-Related Services. World Scientific Publishing Co Pte Ltd, 2016.

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41

Teboul, James. Service Is Front Stage: Positioning Services for Value Advantage. Palgrave Macmillan, 2006.

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42

Tolley's Value Added Tax Service (Tolley's Looseleaf Tax Services). Tolley Publishing, 1990.

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43

Teboul, J. Service Is Front Stage: Positioning Services for Value Advantage. Palgrave Macmillan Limited, 2016.

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44

Teboul, J. Service Is Front Stage: Positioning Services for Value Advantage. Palgrave Macmillan Limited, 2006.

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45

Weinstein, Art. Superior Customer Value. Taylor & Francis Group, 2018.

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46

Britain, Great. Value Added Tax (Place of Supply of Services) (Telecommunication Services) Order 2017. Stationery Office, The, 2017.

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47

Barlow, Janelle. Emotional Value. Berrett Koehler Publishers, Inc., San Francisco, 2000.

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48

Heuser, Cecilia, and Aaditya Mattoo. Services Trade and Global Value Chains. World Bank, Washington, DC, 2017. http://dx.doi.org/10.1596/1813-9450-8126.

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49

Ireland, Laverne H. Beyond Book Lists: Added-Value Services. Petervin Press, the, 1991.

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50

Contemporary. Career Companion: Human Services Value Pack. McGraw-Hill Education, 2011.

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