Relevant bibliographies by topics / Value of services / Dissertations / Theses
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Dissertations / Theses on the topic 'Value of services'

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Published: 28 May 2022
Last updated: 30 July 2025

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1

Hamer, Susan E. "Ontario Superhost ... : what is its value to service providers? /." Online version of thesis, 1996. http://hdl.handle.net/1850/12337.

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2

Zubari, Sinem. "Customer Value Of Mobile Services." Master's thesis, METU, 2010. http://etd.lib.metu.edu.tr/upload/12612716/index.pdf.

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Mobile devices are becoming widely common today. As the number of mobile devices continue to grow all around the world, its functionality is extending and mobile technologies are gaining more popularity in every aspect of our life. Today, wide range of mobile services is offered to people. The purpose of our study is examining the customer value of mobile services for individuals or citizens. A value model for mobile services has been proposed with five dimensions: Functional Value, Social Value, Emotional Value, Epistemic Value and Economic Value. The effect on each value dimension on Intenti
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Anandpadmanabhan, Narayanan. "Value Added Services in India." Thesis, KTH, Skolan för informations- och kommunikationsteknik (ICT), 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-47484.

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Value Added Services (VASs) have become one of the major revenue generators in the telecom industry. Most of the telecom subscribers have started using VAS and it has become an important service for the customers. The objective of the project is to evaluate and analyse the need for value added services in India. The report begins with a discussion of existing VAS provided by 2G wide area cellular technologies and how these will change with the introduction of 3G technology. Following this the value chain of VAS is discussed. Next new trends, drivers, and challenges of the VAS are discussed in
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Mahdavi, Adrian. "Value Added Services and Content Platforms." Thesis, KTH, Mikroelektronik och Informationsteknik, IMIT, 2003. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-93112.

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Value-Added Services and Content Platforms (VAS and Content platforms) was carried out with in a group with same name at Tele2 AB in Kista, Stockholm. This group is responsible for network design, capacity planning, dimensioning, Acceptance testing (ATP test), and introducing of new functionality in Tele2's VASplatforms. Acceptance testing is performed on new devices (servers and other network components) in order to verify their capacity and performance guaranteed by their manufactures. Every platform has a guaranteed upper bound performance (based on the license a buyer has paid for), measur
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CARLSON, VIKTOR. "The Value of Financial Advisory Services." Thesis, KTH, Industriell Management, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-236512.

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Financial advisory services currently face many challenges such as adapting to regulations, competing against robot advisors and offering qualitative advice. We use a utility function based on the clients' risk preferences and investigated the value added by advisory services. The data represents real clients that received financial advisory services from an advisory firm, which gives this thesis a unique accuracy. For the calculations we simulated outcomes of the portfolios and computed key values pertaining to the investors' financial positions. Our calculations show that investors on averag
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Barker, Kymberli Copeland. "Police Culture and Perceived Service Value: Officer Perspectives on Psychological Services Utilization." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/7114.

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There is a noted discrepancy between police psychological services offered and services utilized. It is important to understand reasons for underutilization when creating services for officers. The purpose of this study was providing empirical evidence from the officers-perspectives to answer this question. The conceptual foundation was officers may refuse participation due to police culture. The conceptual framework was represented in research questions focused on officers- perspectives regarding psychological services provided by psychologists without law enforcement (LE) experience. The par
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ALMEIDA, VINICIUS VIDAL DE. "MOBILE TELECOMMUNICATIONS: VALUE PERCEPTIONS ON SERVICES BUNDLING." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2004. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=6485@1.

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PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO<br>Esta pesquisa procura entender melhor de que forma as operadoras de telefonia móvel podem configurar suas ofertas de pacotes de produtos e serviços, através de um estudo de percepção de valor por parte dos clientes que já utilizam os serviços. Através de questionários estruturados, procurou-se avaliar a questão da percepção de valor dos usuários, examinando a compensação entre o benefício que se recebe e o sacrifício dispendido para obter esses benefícios. Apesar de o preço ser, na maioria das vezes, o lado do sacrifício na relação d
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8

Chakrabarty, Anita. "Customer value and financial services distribution channels." Thesis, University of Nottingham, 2017. http://eprints.nottingham.ac.uk/35694/.

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This research effort seeks to investigate the co-creation of customer value in distribution channels of financial services as perceived by customers. In financial services, an in-depth investigation of customer value is necessary because of its recognised strategic imperative for competitive advantage (Woodruff, 1997). The Service Dominant Logic further demonstrates the importance of customer value as the basis of customers’ evaluations of products or service offerings (Vargo and Lusch, 2004). Customer value assessments are typically based on core services. However, core services are rapidly c
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9

VISCUSI, GIANLUIGI. "SERVICE, ICT, VALUE A value based framework to support the preliminary design and planning of ICT enabled services." Doctoral thesis, UNIVERSITA' DEGLI STUDI DI MILANO-BICOCCA, 2007. http://hdl.handle.net/10281/22900.

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In this dissertation we analyze the relationships between services, ICT, and value, and we propose a framework to deal with the complexity related to the theoretical background of these three concepts. Indeed, they are complex concepts used with different meanings and from different disciplinary perspectives, due also to their historical paths. To clarify the stratified meanings of these concepts and their relationships is a first research objective of the present dissertation. Due to these issues, the present dissertation aims to provide a contribution to the emerging field of service science
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Eichelmann, Thomas. "Automated creation and provisioning of value-added telecommunication services." Thesis, University of Plymouth, 2015. http://hdl.handle.net/10026.1/3376.

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The subject of this research is to find a continuous solution, which allows the description, the creation, the provisioning, and the execution of value-added telecommunication services. This work proposes a framework for an easy and timesaving creation and provisioning of value-added telecommunication services in Next Generation Networks. As research method, feasibility, comparative methods are used in this study. Criteria and requirements for service description, service creation, service execution, and service provisioning, are defined and existing technologies are compared with each other a
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Zainuddin, Nadia. "Value co-creation in social marketing wellness services." Thesis, Queensland University of Technology, 2011. https://eprints.qut.edu.au/47995/1/Nadia_Zainuddin_Thesis.pdf.

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Customer perceived value is concerned with the experiences of consumers when using a service and is often referred to in the context of service provision or on the basis of service quality (Auh, et al., 2007; Chang, 2008; Jackson, 2007; Laukkanen, 2007; Padgett & Mulvey, 2007; Shamdasani, Mukherjee & Malhotra, 2008). Understanding customer perceived value has benefits for social marketing and allows scholars and practitioners alike to identify why consumers engage in positive social behaviours through the use of services. Understanding consumers’ use of wellness services in particular is impor
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Ghanbari, Amirhossein. "Coopetition for Mobile Service Provisioning : Is it about infrastructures, services or both?" Licentiate thesis, KTH, Radio Systems Laboratory (RS Lab), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-189882.

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As a means of enhancing our everyday lives, ICT industry has caused and experienced significant transformations during past two decades. This transformation relates to technological advances within ICT, and beyond the ICT ecosystem. Wireless ICT is also not an exception in this regard. Accordingly, if we consider Internet of Things (IoT) as the main enabler for transformation, M2M is then the technological enabler of IoT that represent the Wireless ICT in the process of transformation. In this thesis we benefit from the concept of Smart City as a place where Wireless ICT participates for digit
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Meyer, Kyrill, and Michael Thieme. "Theory and Practice for System Services Providers in Complex Value and Service Systems." Universitätsbibliothek Leipzig, 2013. http://nbn-resolving.de/urn:nbn:de:bsz:15-qucosa-128474.

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In September 2013, the „International Symposium on Service Science (ISSS)“ offered various participants a unique platform for advancing research and discussions in service science for the fifth consecutive year. Being held as part of the “Leipzig Days of Applied Informatics/Leipziger Tage der Angewandten Informatik”, researchers and practitioners alike joined in their effort to better understand the emergence of system services providers in complex value chains and service systems. The proceedings book documents some of their insights and wants to serve as reference for the advancing discussio
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Chan, Chun-ying. "A case study of hoe technology is used to create service value /." Hong Kong : University of Hong Kong, 1995. http://sunzi.lib.hku.hk/hkuto/record.jsp?B14724091.

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15

Zheng, X. (Xiaosong). "Reference modeling for high value added mobile services." Doctoral thesis, University of Oulu, 2007. http://urn.fi/urn:isbn:9789514285455.

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Abstract The era of mobile communications and mobile services has begun. The ongoing mobile revolution has dramatically and fundamentally changed our daily lifestyles, and it will continue to do so in a foreseeable future. For the next generation, mobile service end users have more demands for such services. This thesis examines the challenging user perspectives in designing and developing high value added mobile services. The aim of this research is to develop reference models and elicit user requirements for 3G and beyond mobile services in order to improve the quality of mobile services. T
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Осадча, О. А. "Цінність послуги та її класифікація". Thesis, Українська академія банківської справи Національного банку України, 2012. http://essuir.sumdu.edu.ua/handle/123456789/63027.

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Послуга має притаманні їй характеристики щодо часу та обсягів, а також нею задовольняють потребу щодо якості та вартості. При цьому вона супроводжується рухом грошових коштів. Це дозволяє управляти відповідним фінансовим забезпеченням та здійснювати інтенсифікацію її створення. Різноплановість сутності послуги обумовлює визначення багатоаспектних ознак та формування класифікацій.
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Vienings, Francois. "Conceptual services marketing framework for a segmented business to achieve maximum customer value." Thesis, Stellenbosch : Stellenbosch University, 2012. http://hdl.handle.net/10019.1/97170.

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Thesis (MBA)--Stellenbosch University, 2012.<br>Relationship marketing is still in its infancy as a mainstream marketing concept, although it has established itself as an underlying paradigm in modern services marketing. Its importance is recognised to a growing extent with a call for organisations to move from a short-term transactional approach to a long-term relationship one (Kotler, 1992; Grönroos, 1994). From the interviews, it is clear that the directors support the findings in respect of the literature review that service marketing should be centred on the key concept that quality shou
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Hardyman, Wendy. "Trajectories of value : an exploration of value co-creation and destruction in cancer services." Thesis, Cardiff University, 2017. http://orca.cf.ac.uk/104647/.

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This is the first study to apply an analytical framework based on service-dominant logic (S-D logic) to a UK specialist health care context. The primary aim is to investigate how value, when framed as value that is perceived and determined on the basis of use (i.e. ‘value-in-use’, Vargo and Lusch 2004a) is conceptualised by service users (patients) and service providers (health care staff) in a specialist cancer service setting. Factors influencing the trajectories of ‘value’ (creation and destruction) in micro-level health service encounters are also analysed. This work is transdisciplinary i
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McShane, Ian. "Bringing in the public community facilities and social value /." Swinburne Research Bank, 2008. http://hdl.handle.net/1959.3/39673.

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Thesis (PhD) - Institute for Social Research, Swinburne University of Technology, 2008.<br>Thesis submitted in total fulfilment of the requirements of the degree of Doctor of Philosophy, Institute for Social Research, Swinburne University of Technology, 2008. Typescript. Includes bibliographical references (p. 384-415).
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Akram, Asif. "Value Network Transformation : Digital Service Innovation in the Vehicle Industry." Doctoral thesis, Högskolan i Halmstad, Människa och Informationsteknologi (MI-lab), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-30153.

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Advancement in digital technology is rapidly changing the contemporary landscape of business and associated networks for manufacturing firms. Many traditional physical products are now being embedded with digital components, providing them digital capability to become digitized products. The digitization of physical products has become an important driver for digital service innovation within manufacturing industries. Such digital service innovation transforms value networks of manufacturing firms in various industries. While digitization of products and digital service innovation can be obser
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Burnett, Kathryn M. "The value of hospital based pharmaceutical audit." Thesis, Queen's University Belfast, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.322768.

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Eriksson, Sandra, and Helena Svensson. "E-paper services : Using workshops for exploring services and user value for future users." Thesis, Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-1829.

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<p>The potential for electronic media in the newspaper business is interesting. </p><p>The research about electronic media will bring demands on new thinking in </p><p>developing new value, income generating services and related business models. An </p><p>example of electronic media is electronic paper. This paper explores the added value </p><p>and payment methods for the e-paper. We have conducted future workshops with our </p><p>target group the reader. On the basis of future workshops this paper shows that </p><p>interaction, individualization, improved selection and content, environment f
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Allie, Hisham. "Creating value through customer relationships in the services sector." Thesis, Nelson Mandela Metropolitan University, 2007. http://hdl.handle.net/10948/790.

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Many academic studies in the past have focussed on how to create value for businesses in terms of adding profit to the bottom line through performance, and many argue that adding value for the client is also viewed as a profitable business strategy. This strategy translates as a win-win business relationship since long-term relationships ensure customer loyalty, customer retention and repeat business. In the services sector, it is difficult to quantify the worth or value that a particular service has since services are intangible products. The perception of value of such a service is known as
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Terzioglu, Bulend, and bulend terziogluu@acu edu au. "Domestic Transfer Pricing in Services: A Value Chain Framework." RMIT University. Accounting and Law, 2007. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20080529.150135.

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The question of the management of the transfer process and transfer pricing is an important one for managers and academics alike (Colbert and Spicer, 1995). Yet, in general, our current knowledge on several aspects of transfer pricing process is limited. One question which arises in relation to transfer pricing in service organizations is whether there is an association between the transfer price and the internal customer's perception of value emanating from the transaction. An inappropriate transfer pricing system can give rise to a number of adverse effects which can include am
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Arvind, A. S. (Amarnath Sury). "Stakeholder value network analysis for the mobile services ecosystem." Thesis, Massachusetts Institute of Technology, 2009. http://hdl.handle.net/1721.1/57767.

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Thesis (S.M.)--Massachusetts Institute of Technology, System Design and Management Program, 2009.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (p. 91-92).<br>The mobile services ecosystem has evolved and continues to evolve at a rapid pace adjusting to the different players competing to be part of the value creation and capture. This thesis attempts to capture a holistic view of the entire ecosystem and performs a stakeholder value network analysis on the ecosystem and its members. The qualitative model lists, maps and identifies the stakeholders and the mone
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Norman, David. "The value proposition of service-oriented architecture." [Denver, Colo.] : Regis University, 2008. http://165.236.235.140/lib/DNorman2008.pdf.

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Ascherl, Stefan. "ACCEPTANCE AND DEVELOPMENT OF MOBILE PAYMENTS : THE IMPORTANCE OF VALUE NETWORKS AND VALUE ADDED SERVICES." Thesis, KTH, Skolan för datavetenskap och kommunikation (CSC), 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-170537.

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Many new mobile payments services have launched especially within Europe since 2012. Mass adaption of those new ways of payment is still far away though. Former research papers focused already on business models in forms of value networks to increase success and popularity of such services. However, the highly fragmented markets concerning consumer behaviour and the technological conditions were very often neglected. Therefore the thesis is directed to mobile payment services to improve their current service offering as well as potential partners in a possible value network. To highlight the i
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Samyuktha, R. "Nutraceuticals gateway: A value-added electronic information service." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/105500.

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The attributes of education in a digital neighborhood have warranted a community of teachers on one end with shared curriculum and teaching materials and another community of students with distance and distributed learning on the other end. There is a different kind of ecology emerging and the library professionals have the opportunity to create a world without borders, making everything available to everyone anytime, anywhere. Roles of libraries have changed from being traditional to exist as hybrid or electronic libraries. In turn, the Library and Information Science (LIS) professionals hav
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Atkacuna, Ilze, and Karolina Furlan. "Value-Added Services in Third-Party Logistics : A study from the TPL providers’ perspective about value-added service development, driving forces and barriers." Thesis, Jönköping University, JIBS, Centre of Logistics and Supply Chain Management, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-10243.

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<p>Competition in the logistics service industry has constantly increased over the last decades which has lead to the traditional services offered by third-party logistics (TPL) providers becoming commodities and no longer offering attractive profit margins. When the company’s core product becomes a commodity, the company’s performance of supplementary services becomes vital for competitive advantage. The term “value-added service” is defined as a service adding extra feature, form or functions to the basic service and stands for all types of activities which are not directly based on services
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Ekeroth, Felix, Viktor Sandoff, and Dennis Oskarsson. "Perceived Values of Subscription Video on Demand Services : A multiple case study exploring perceived values’ influence on decision-making when selecting subscription video on demand services." Thesis, Jönköping University, IHH, Företagsekonomi, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-52669.

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Background: With great developments within technology and internet provision, subscription video on demand (SVoD) has made a remarkable entrance with a competitiveness which has resulted in a shift in the television industry (Noh, 2020). The user pays a monthly fee and gets access to a platform which offers a library of content. The escalated competition among SVoD services (Pennington, 2020) has resulted in businesses to re-evaluate how users and potential users' perceived value of the service and the resulting effects may have on their business. Problem Discussion: Perceived value is seen to
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Urquhart, Christine J. "Models of information value based on reliability and risk for clinical decision making." Thesis, Aberystwyth University, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.367546.

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Komulainen, H. (Hanna). "Customer perceived value of emerging technology-intensive business service." Doctoral thesis, University of Oulu, 2010. http://urn.fi/urn:isbn:9789514261817.

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Abstract This study explores customer perceived value in the context of emerging technology-intensive business service, in particular a mobile advertising service that is at the application phase of development. The purpose of the study is to conceptualise customer perceived value as a multidimensional concept by exploring 1) the complex interaction between benefits and sacrifices 2) temporality and 3) learning. This way the study contributes to the existing research within services marketing and business relationships. The empirical part of the study is conducted in the form of a qualitat
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Davidson, Catrin, and Abeysekera Denum Nimanthi. "The good and the gratis : A value aspect on free goods and services." Thesis, Linköpings universitet, Företagsekonomi, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-66352.

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Thanks to the Internet, the consumers have access to a world of information and can easily compare the goods and services of one supplier to the other, and so be a part of the value creating process. Price is still key, but since producers are already pushing their costs to the limit, what Chris Anderson calls the “race to the bottom” they have to compete in other manners, meaning they have to dive deeper than lowest of prices. However these free goods and services must have a value even though they do not have a price tag attached. The respondents found two types of value, social/collective v
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Jorde, Stefan. "Value-added-Services von Banken : B2B-Strategien im E-Commerce /." Frankfurt am Main : Bankakad.-Verl, 2002. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=009638413&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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Boksberger, Philipp. "Perceived risk as a determinant of perceived value of services /." St. Gallen : [s.n.], 2006. http://www.gbv.de/dms/zbw/51110717X.pdf.

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Toossi, Amir. "A value-centric decision making framework for maintenance services outsourcing." Thesis, Cranfield University, 2011. http://dspace.lib.cranfield.ac.uk/handle/1826/7265.

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The shift in mindset of decision makers, from maintenance being a “necessary evil” and “cost centre” to a “profit contributor” in manufacturing companies has driven outsourced maintenance suppliers to employ value-centric approaches in order to design more effective maintenance programs. A value assessment for maintenance outsourcing must facilitate the trade-off between cost-centric and value-centric approaches to enable the maintenance service providers to design more effective maintenance organizations. This assessment should also help the customers in a well informed decision making in out
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Li, Jinhuan, and 李晋桓. "The value of property management services in housing: an experiment." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2012. http://hub.hku.hk/bib/B48342725.

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Nowadays, as people have higher aspiration for quality of life, the way they value housing no longer looks for provision of fixed structure and physical comfort, but also the pleasure they enjoy from the spatial fixity and the service available in attached with the property. Historically, hedonic pricing model is the most popular way for valuation of housing by modeling the implicit price of attributes comprised in a residential premise. This research, based on the hedonic pricing framework, creatively and skillfully adopts the experimentation method to measure the value property management s
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Homayounfard, Amir. "Value creation and the implementation of technologies for advancing services." Thesis, University of Portsmouth, 2018. https://researchportal.port.ac.uk/portal/en/theses/value-creation-and-the-implementation-of-technologies-for-advancing-services(c3e297bb-a8a8-4860-8bc2-23f9e905b637).html.

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It is widely recognized that the use of technologies can serve as a critical strategic tool in benefiting from innovation and achieving increased business profitability in the retail sector. Research addressing the role of technologies in the theoretical entity of profiting from technological innovation (PFI) has proliferated in recent years. In parallel, the growing role of technologies within the theory of service-dominant logic (SDL) is thriving. However, firms face the difficult task of applying technologies and releasing the value creation potentials of technologies for advancing services
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Osmani, Mohamad. "Examining the antecedents of public value in e-government services." Thesis, Brunel University, 2015. http://bura.brunel.ac.uk/handle/2438/10518.

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Over the last two decades, public sector organisations in the UK have invested heavily on electronic government (E-Government) projects to transform the services offered to citizens. E-government is seen as an enabler that helps public services to become more efficient, transparent, cost effective and accountable. In this respect the implementation of e-government projects have been influenced by private sector thinking borrowed from New Public Management (NPM) principles. However, the evaluation of e-government under the influence of NPM has been primarily focused on economic and technical ou
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Moormann, J., and C. Wilkerling. "Creating value-added services for bank customers using intelligent documents." Thesis, Українська академія банківської справи Національного банку України, 2007. http://essuir.sumdu.edu.ua/handle/123456789/60708.

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This paper presents and examines a new approach for developing valueadding services. These services are based on customer processes and the usage of intelligent documents to provide added value to the customers. Intelligent documents are appropriate means to support customer processes. The Web Mailbox is an element of a comprehensive concept for serving customer needs. Intelligent documents will not replace the individual consultation within this process but will support and strengthen the bank’s relationship to its customers significantly.
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Langemeyer, Johannes. "Urban Ecosystem Services : The Value of Green Spaces in Cities." Doctoral thesis, Stockholms universitet, Stockholm Resilience Centre, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-122407.

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In an ever more urban world, the role of green spaces in cities is increasingly highlighted for their capacity to provide ecosystem services for human well-being. Yet, the value of urban green spaces is still widely overlooked in urban policy and planning. This dissertation examines the evidence base for the multi-functionality and values of urban green spaces, in the context of decision support and for priority setting in urban policy and governance. First, the multi-functional character of urban green spaces and the many benefits they provide to humans through the delivery of ecosystem servi
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Nompozolo, Nikiwe Nomapelo. "The value of shared corporate services in improving patient care." Thesis, Rhodes University, 2009. http://hdl.handle.net/10962/d1003844.

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This case study was undertaken from mid 2003 to December 2005. It investigates the influence of the Corporate Services Centre (CSC) on customer (patient) service quality in the East London Hospital Complex (ELHC). This approach was justified on the basis that even though most patients do not have enough knowledge of clinical practices in order to make an accurate assessment on their quality, the same patients would readily appreciate factors such as faster turnaround times, drug availability and cleanliness. The study focuses on both service providers and end users for a quality health service
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Walterspiel, Christoph. "Value added services : Eigenschaftsprofile für die Marktpositionierung in der Telekommunikation /." Unterföhring : GBI, 1990. http://catalogue.bnf.fr/ark:/12148/cb374381821.

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SPRINGER, JULIAN, and MIKO KINNUNEN. "Value creation through digital services in start-up support organisations." Thesis, KTH, Industriell Management, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-239721.

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Background and purpose - Digitisation is connecting various business actors to create interconnected ecosystems through digital platforms. Meanwhile entrepreneurial ecosystems are offering various benefits for start-ups e.g. through support organisations that offer services for them. Currently, these start-up support organisations face the challenge of leveraging digital services to create value for their member start-ups. The purpose of this study is to investigate how the digital services offered in start-up support organisations create value for start-ups. Approach - From a theoretical pers
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Huenen, Anna Tamara van. "Drivers and barriers to value creation in mobile service delivery." Master's thesis, NSBE - UNL, 2014. http://hdl.handle.net/10362/11782.

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A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics<br>Mobile devices are growing in a popularity way for consumers to access the Internet for mobile services. As the number of mobile devices is multiplying, subscriptions to services through these devices are also expanding. Previous research has found that perceived service value positively mediates the cost/benefit trade-off with behavioural intentions to use mobile services. This research examines the effect of identification with the mobile
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Roy, Debanjali. "Retail Services : Measurement and Contribution to National Income." Scholarly Repository, 2008. http://scholarlyrepository.miami.edu/oa_dissertations/133.

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Two models are developed that considers the different services provided by retail firms as an output of the retail industry besides the goods sold. The first model considers that consumers only gain utility from consuming retail goods and services and the second model considers that consumers shop for retail goods and experience a transaction cost, which is determined by the level of services. From both models a measure of retail output and value added is constructed. The models are used to answer the following question. Does the Bureau of Economic Analysis (BEA) accurately capture the value o
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Choe, Mae Fong, and Berky Kong. "Logistics as a strategic role for the creation of Customer Value." Thesis, Linnéuniversitetet, Ekonomihögskolan, ELNU, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-12524.

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The purpose of this thesis is to explain the linkage between logistics and customer value. The focus is on how customer value can be created through logistics services. The thesis also explains how value is created in the internal logistics context. Today, logistics plays an important role in an organization which indirectly contributes to growth and profitability. Logistics service providers are striving to provide outstanding logistics services to their customers. This thesis seeks to identify the elements of logistics services and attempts to analyze and evaluate whether these services can
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Linde, Henrik, and Mikael Westling. "The value of value: exploring customer preferences in knowledge intensive business services using a conjoint analysis approach." Thesis, Blekinge Tekniska Högskola, Institutionen för industriell ekonomi, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-14734.

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Eckert, Stefan. "Aktionärsorientierung der Unternehmenspolitik? : Shareholder Value - Globalisierung - Internationalität /." Wiesbaden : Gabler, 2004. http://www.gbv.de/du/services/toc/bs/376082968.

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Oliveira, Sandra Nancy Cunha. "Service quality and service value in sport services : A Study conducted in Vila Nova de Gaia Municipal Swimming Pools." Master's thesis, Universidade do Porto. Reitoria, 2003. http://hdl.handle.net/10216/10545.

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