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1

Dani Lailatul Magviro and Yasid Amali. "PERLINDUNGAN HUKUM TERHADAP KURIR PAKET DALAM JUAL BELI ONLINE DENGAN METODE PEMBAYARAN CASH ON DELIVERY (COD)." JOURNAL SAINS STUDENT RESEARCH 1, no. 1 (2023): 1166–73. http://dx.doi.org/10.61722/jssr.v1i1.449.

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The purpose of this research is to find out how the law protects couriers in online buying and selling activities, especially with the Cash On Delivery (COD) payment method. The method used in this research is normative by examining library materials, namely primary, secondary and tertiary, namely legislation, books and journals. Based on this method, the research was carried out using a case approach and a statutory approach. The results of the research show that the legal protection obtained from the courier in the Cash On Delivery (COD) system payment method is to guarantee that the courier
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2

Ummal Khoiriyah. "Cash On Delivery (COD) dalam E-Commerce Perspektif Maslahah." Istidlal: Jurnal Ekonomi dan Hukum Islam 7, no. 2 (2023): 126–38. http://dx.doi.org/10.35316/istidlal.v7i2.540.

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Izzuddin's maslahah approach is a maslahah that combines moderate thinking and Sufism. So it is important to discuss the cash on delivery (COD) payment method contract in e-commerce from a maslahah perspective and its implementation to understand the contract and implementation of e-commerce couriers. This problem can be solved using qualitative descriptive research methods. Data can be obtained from interviews and several other sources. To describe courier contracts with the cash-on-delivery payment method in e-commerce by JNE and J&T service companies from the perspective of Maslahah Izz
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Madinah, Dina, Murniati Murniati, and Linda Heryanti. "Tinjauan Hukum Islam terhadap Pembulatan Harga Paket Cod (Cash On Delivery) oleh Kurir pada Aplikasi Lazada." Al Barakat: Jurnal Kajian Hukum Ekonomi syariah 4, no. 02 (2024): 9–21. https://doi.org/10.59270/jab.v4i02.247.

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Online buying and selling is now almost done by everyone, especially those who live in urban areas. Cash On Delivery is one of the payment methods in online buying and selling through Lazada. Online stores will send goods via courier services. This is where rounding occurs when the package delivered by the courier arrives at the buyer, the courier sometimes rounds up on the grounds that there are no denominations. Consumers feel reluctant to the rounding done by the courier because consumers do not get the change they should have received. This study aims to determine how the practice of round
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Harahap, Arifuddin Muda, Dimas Ari Syahputra, Dini Rizki Marshanda, Fhitrysya Hariyanti, M. Akbar Hanafi Lubis, and Rahmad Daffa. "Perlindungan Hukum terhadap Kurir Jika Terjadi Ketidaksesuaian Pengiriman Barang terhadap Konsumen dalam Transaksi Cash on Delivery (COD)." Jurnal Ilmiah Universitas Batanghari Jambi 23, no. 2 (2023): 1633. http://dx.doi.org/10.33087/jiubj.v23i2.3465.

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This study aims to find out how legal protection is for couriers in online buying and selling activities, especially in the COD payment system, and to find out the legal protection that can be given to couriers who get strict action from buyers because of non-conformance of ordered goods especially legal protection for couriers against buyers who default and refuse the goods they ordered. The method used in this study is a normative juridical method by examining library materials or secondary data sources, namely laws and regulations, books, and legal studies. Based on these methods, the resea
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Decker, Lance, and Ben Zoghi. "The Case for RFID-Enabled Traceability in Cash Movements." FinTech 2, no. 2 (2023): 344–73. http://dx.doi.org/10.3390/fintech2020020.

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Cash movements between banks and customers are often conducted through armored courier services. These armored couriers are hesitant to adopt new technologies because the business’s nature requires well-documented custody transfers of cash bags. Often, these transfers are still based on paper receipts. The researchers believe that using radio frequency identification (RFID) and an application programming interface (API) between all parties in the cash management ecosystem reduces cost, improves efficiency, and increases capacity. To alleviate the hesitancy of armored couriers, a simulation mod
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Dhianty, Rama. "TanggungJawab Kurir dalam Transaksi Perdagangan Elektronik (ecommerce) dengan Metode Pembayaran Cash on Delivery (COD) dalam Perspektif Hubungan Keagenan." SALAM: Jurnal Sosial dan Budaya Syar-i 9, no. 1 (2022): 213–26. http://dx.doi.org/10.15408/sjsbs.v9i1.24671.

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Payment facilities with cash on delivery (COD) payment methods in online buying and selling transactions have experienced significant developments, along with the emergence of digitalization and the COVID-19 pandemic. COD aims to increase competitiveness and reach a wider market, especially targeting consumers who do not yet have access to financial institutions (unbanked). The legal relationship that occurs involves five parties other than sellers and buyers, there is a digital platform as a marketplace, expedition service providers and couriers who are obliged to deliver goods and receive pa
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Narida, Marshelia Gloria. "PERSEPSI PENGGUNA E-COMMERCE TERHADAP KUALITAS INFORMASI PEMBELIAN BARANG DENGAN METODE PEMBAYARAN CASH ON DELIVERY (COD) BERDAMPAK PADA TERJADINYA PENGANCAMAN KEPADA KURIR JASA EXPEDISI." KINESIK 8, no. 2 (2021): 176–88. http://dx.doi.org/10.22487/ejk.v8i2.165.

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Purchasing goods with cash on delivery (COD) payment method is a service presented by Shopee to make it easier for buyers who don’t have mobile or internet banking. The buyer pays for the goods when the goods have arrived at the delivery address delivered by the expedition service courier. However, some shoppers vented their disquire to the couriers of the expedition service when the goods they received did not match what they ordered through the Shopee app. Informants in the study suggested that their perception of the quality of information Shopee provides related to COD is still inaccurate,
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Aditya Beriyan Gusti. "Perlindungan Hukum di Bidang Keselamatan dan Kesehatan Kerja Terhadap Risiko Kerja Bagi Kurir Ekspedisi." Jurist-Diction 5, no. 5 (2022): 1651–68. http://dx.doi.org/10.20473/jd.v5i5.38430.

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AbstractAlong with the development of technology, all buying and selling activities can be done online, the payment for buying and selling can be done using the Cash On Delivery (COD) System. This can cause various problems to arise, one of which is related to the COD system which often afflicts expedition couriers when delivering goods belonging to customers. In writing this research, the method of approach to law and concept approach is used. Based on the results of the research, the company must fulfill all rights and provide guarantees for the protection of expedition couriers, besides tha
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Alfiaturrohmania, Ulil, and Dwi Fidhayanti. "Legal Responsibility For Occupational Safety Of Parcel Delivery Courier Partners In Indonesia." Legal Spirit 8, no. 1 (2024): 97. http://dx.doi.org/10.31328/ls.v8i1.5065.

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The lives of courier partners in the package delivery industry in Indonesia are full of safety-threatening challenges, especially when they use the "Cash On Delivery" (COD) payment system. Courier partners are often intimidated and mistreated by some customers, often buyers do not want to pay for COD packages because they feel the package is not suitable or the delivery is late, they must also be faced with the risk of traffic accidents. Courier partners are also considered informal workers who do not have clear attachments to service provider companies or government agencies, which causes com
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Faradini, Nurul, Mutia Cherawaty Thalib, and Mohamad Taufiq Zulfikar Sarson. "The Cooperation Agreement between Goods Delivery Service Company and Courier in Cash on Delivery System." Damhil Law Journal 3, no. 1 (2023): 55. http://dx.doi.org/10.56591/dlj.v3i1.1862.

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<p>The contents of the agreement are matters expressly specified in the contract. This research aims to find out how the cooperation agreement occurs between the goods delivery service company (Ninja Xpress) with couriers in the Cash On Delivery system and also how the cooperation agreement is carried out between the goods delivery service company and couriers in the cod system (cash on delivery) at Ninja. Xpress Gorontalo City. This research uses the empirical research method. The research location is Ninja Xpress Gorontalo City. The data obtained are primary and secondary. Data collect
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Fismaya, Florencia Wahyu Ganda, Abduh Riski, and Ahmad Kamsyakawuni. "PENERAPAN ARTIFICIAL FISH SWARM ALGORITHM (AFSA) PADA MULTIPLE TRAVELLING SALESMAN PROBLEMS (m-TSP)." Majalah Ilmiah Matematika dan Statistika 20, no. 1 (2020): 27. http://dx.doi.org/10.19184/mims.v20i1.17220.

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Selling or trading in the industrial 4.0 era as it can now be done by opening a shop online. Therefore, shopping at this time can also be done online also, so that the online shop owners require orders that do not allow for Cash On Delivery (COD) transactions using package delivery services. This research discusses about finding a solution for good shipping with a minimum total mileage of several couriers at PT. Titipan Kilat District Banyuwangi uses AFSA as a settlement algorithm. The experimental process is carried out by using several parameter values to determine the parameters that affect
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Fahrul Arifin, Fahrur Rosi, and Sumriyah. "PERLINDUNGAN HUKUM BAGI PELAKU USAHA DALAM METODE TRANSAKSI COD CEK DULU." JOURNAL SAINS STUDENT RESEARCH 1, no. 1 (2023): 1061–71. http://dx.doi.org/10.61722/jssr.v1i1.437.

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Legal protection must be strictly regulated in law to protect the unfulfilled rights of consumers and business actors in online buying and selling transactions. Business actors on the PT platform. Shopee Indonesia experienced non-fulfillment of its rights in the Cash On Delivery (COD) payment method, namely the right to receive payment according to the Cash On Delivery (COD) agreement. So regarding the conditions and exchange value of goods or services being bought and sold, they receive legal protection from consumer actions that do not comply with the agreement in Cash On Delivery (COD), whi
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., Asyha, and Ria Edlina. "Strategi Komunikasi J&T Express Dalam Pelayanan Transaksi Cod ( Cash On Delivery )Di Kota Solok." JKOMDIS : Jurnal Ilmu Komunikasi Dan Media Sosial 4, no. 1 (2024): 164–71. http://dx.doi.org/10.47233/jkomdis.v4i1.1512.

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The COD (Cash On Delivery) payment method is a payment that can be made after the buyer or recipient of the goods has received the goods ordered. With the convenience that people get in online shopping activities, online shopping is becoming more and more popular among people, one of which is in the city of Solok. And one of the expeditions in Solok City which is a place for sending goods to Solok is J&T Express. There are problems caused by customers' ignorance of online buying and selling mechanisms that use the COD payment method, causing problems for couriers and customers during the t
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14

Nugraha, Randy Teguh Waluya, Budi Arifitama, and Yaddarabullah Yaddarabullah. "Decision Support System for Rewarding Courier Employees in North Jakarta Using Profile Matching." JURNAL INTEGRASI 13, no. 1 (2021): 26–31. http://dx.doi.org/10.30871/ji.v13i1.2535.

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Courier employees in an expedition company are an important asset for the company. Each Courier has a daily productivity performance to aim with a perfect score (100%) to gain a reward. However, an assessment based only on productivity performance cause problems, where it is impossible to achieve a perfect productivity score to get a reward. This research focus to improve the rewarding system using a decision support system by adding other aspects than productivity which is the behavioral aspect. Absentee, successful delivery, cash on delivery, status update, attendance, and lateness are the b
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Pardede, Grace Evelyn, and Ferdinand Sujanto. "URGENSI PENYERAGAMAN KEBIJAKAN COD PADA MARKETPLACE INDONESIA DEMI MEWUJUDKAN PERLINDUNGAN HUKUM." Journal Economic & Business Law Review 2, no. 2 (2022): 73. http://dx.doi.org/10.19184/jeblr.v2i2.26565.

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The rapid development of technology has turned sales purchase transactions into modern mechanisms. Cash on Delivery (COD) is one of the best choice of mechanisms for people to sale and purchase. However, various problems arising from the COD mechanism are continuing to occur in Indonesia, ranging from the causes of incompatibility of goods to the lack of understanding of the COD itself in each Indonesia’s marketplace. These create new legal consequence, in this case the uncertainty of the rights and obligations of the courier that injured the courier in question. The absence of conclusive lega
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Zainuddin, Zainuddin, and Andi Risma. "The Good Faith of the Parties in Buying and Selling Goods Online with Cash on Delivery (COD) Payment: A Critical Analysis." European Journal of Law and Political Science 2, no. 1 (2023): 6–12. http://dx.doi.org/10.24018/ejpolitics.2023.2.1.59.

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This paper explores the good faith of the parties through the Cash on Delivery (COD) payment method, which is a payment system method done at the destination place. Good faith is basically a universal principle that emphasizes the responsibility and honesty of the parties in conducting transactions. The parties involved in buying and selling online through COD payment are based on good faith. In purchasing with COD, the parties (seller, buyer, marketplace, expedition service, and courier) must fulfill their respective obligations honestly as a form of the implementation of good faith. The impl
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Rokfa, Afida Ainur, Angel Rezky Pratama Tanda, Arytasia Dewi Anugraheni, and Widya Agung Kristanti. "PENYELESAIAN SENGKETA SISTEM PEMBAYARAN CASH ON DELIVERY (COD) PADA MEDIA E-COMMERCE." Jurnal Bina Mulia Hukum 6, no. 2 (2022): 161–73. http://dx.doi.org/10.23920/jbmh.v6i2.533.

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ABSTRAK
 Internet (interconnection network) sebagai media informasi dan komunikasi dapat dimanfaatkan untuk berbagai kegiatan terutama dalam perdagangan yakni electronic commerce (E-Commerce). Salah satu sistem pembayarannya ialah Cash on delivery COD yang dilakukan secara langsung di tempat setelah pesanan dari kurir diterima oleh pembeli. Penerapan COD menimbulkan permasalahan dan kerugian bagi pembeli karena barang tidak sesuai dan mitra (kurir) menjadi pihak yang disalahkan atas tidak sesuainya gambar yang dideskripsikan pada situs E-Commerce seperti ukuran, warna, dan produk. Untuk m
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Rahmadia, Fitriani, Maria Dyah Wulandari, and Suparnyo. "The Principle of Good Faith in the Cash on Delivery Payment Method as a Basic of Consumer Liability." ICCCM Journal of Social Sciences and Humanities 3, no. 3 (2024): 1–6. https://doi.org/10.53797/icccmjssh.v3i3.1.2024.

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Nowadays, electronic transaction payments using the Cash on Delivery system are often done and have become popular. Consumers think that the Cash on Delivery system makes it easier for consumers to avoid goods that do not match their orders. However, the main problem in the Cash on Delivery payment system is that consumers are reluctant to make payments after the goods have arrived as agreed. This unilateral cancellation by the consumer can cause losses for the seller, application and even the courier. So, the aim of this research is to examine the responsibility of consumers who have unilater
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Rorim, Panday, and Adinda Putri. "Assignment Optimization of Courier Services Using Hungarian Method: Case Study." International Journal of Management and Economics Invention 08, no. 08 (2022): 2583–93. https://doi.org/10.5281/zenodo.6997150.

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Abstract The Covid-19 pandemic has made the online shopping system become more increased. This has an impact on increasing expedition service activities to be able to serve in the shipping process. One of them is CV. Anteraja Margahayu branch which has 22 couriers to deliver packages to 11 delivery points. Problems that are often occur are related to the allocation of couriers for delivery that must be finished. This study aims to optimize courier assignments. The method used in this research is descriptive exploratory research method with a quantitative approach. The population in this study
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Nisa, Saroh Patun, M. Hasan Bisyri, and Naili Sa'adah. "Praktik Jual Beli Sistem Cash On Delivery Pos Indonesia." el hisbah: Journal of Islamic Economic Law 1, no. 2 (2021): 271–84. http://dx.doi.org/10.28918/el_hisbah.v1i2.4492.

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The practice of buying and selling the Cash On Delivery (COD) Pos Indonesia system is carried out by the seller sending the buyer's ordered goods first through the Postal expedition service, after the goods arrive in the hands of the buyer, the buyer pays it to the courier who delivered the goods. Furthermore, in the event that the delivery of the results of the payment is made by the Post to the seller's postal checking account through the Pospay application. However, in practice, payments often occur that are not included in the seller's postal checking account, this causes a loss to one par
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Admiral, Admiral, Puti Mayang Seruni, and Surizki Febrianto. "GOOD FAITH AS A BASIS FOR CONSUMER LIABILITY IN CASH ON DELIVERY (COD) TRANSACTIONS." Pena Justisia: Media Komunikasi dan Kajian Hukum 22, no. 3 (2023): 420. http://dx.doi.org/10.31941/pj.v22i3.3522.

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Cash on Delivery (COD) is a popular type of transaction in online buying and selling. However, the implementation of the COD feature creates the issue of consumers being reluctant to make payments after the goods have come as agreed. This unilateral cancellation may result in losses for the seller, the application, and the courier. The aim of this research is to examine the legal liabilities of consumers who make unilateral cancellations to prevent losses. This is normative research that employs secondary data from primary, secondary, and tertiary legal materials. The gathered data is then qua
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Abd. Rosid and Ahmad Musadad. "Upaya Hukum Penyelesaian Sengketa Konsumen dalam Transaksi E-Commerce di Luar Pengadilan." Pemuliaan Keadilan 2, no. 1 (2024): 50–59. https://doi.org/10.62383/pk.v2i1.400.

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The use of the internet is not only limited to utilizing information that can be accessed via social media, but can also be used as a means to carry out trade transactions that have been introduced in Indonesia, namely e-commerce. In e-commerce transactions in cyberspace, it is possible for disputes to occur, just like disputes that occur in a conventional legal relationship. The more numerous and extensive trading activities and e-commerce transactions, the higher the frequency of disputes and this means that there will be many disputes that must be resolved. One of the payments in e-commerce
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Alim, Syariful, M. Mahaputra Putra, Bagus Damas Ardilestian, and Agus Bintoro. "Implementation of Genetic Algorithm in Completion Traveling Salesman Problem Study Case of Garuda Express Delivery (GED)." JEECS (Journal of Electrical Engineering and Computer Sciences) 5, no. 1 (2020): 795–804. http://dx.doi.org/10.54732/jeecs.v5i1.105.

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Indaily distribution activities, GED is a shipping service company. Always associated with couriers as inter mediaries. Where each courier will send a packagetoseveraldifferent places.Surely they(couriers)want to immediately complete their tasks,by findingor determining the path that is traversed in order to shorten the work and return to the office and then make a report. This case is commonly called the Traveling Salesman Problem,which can be solved by several methods. One of them is by optimization of Genetic Algorithms. Genetic Algorithm methods can provide solutions to these problems by p
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Handayani, Lydia Putri, Adhi Pradiptya, and Miranda Fuji Larasati. "The Influence Of Work Motivation, Work Environment, And Job Satisfaction On The Performance Of Courier Employees at Shopee Express East Semarang Office." Economics and Business Solutions Journal 8, no. 1 (2024): 57. http://dx.doi.org/10.26623/ebsj.v8i1.9036.

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<p class="Default"><em>This research aims to ascertain how work motivation, work environment, and job satisfaction affect the performance of courier employees at Kantor Shopee Express Semarang Timur. This research is based on a case study of courier employees at Kantor Shopee Express Semarang Timur. Where there is less than optimal performance of courier employees. The population of this study consisted of all employees of the courier section at the Shopee Express East Semarang Office, with a sample size of 56 respondents. The sampling method used is probability sampling, while the
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Ikhlash, Muhammad, Irsutami Irsutami, Sugeng Riadi, and Fathia Mayang Sari. "Analysis and Design of A Website-Based Batam Local Courier Information System." JOURNAL OF APPLIED BUSINESS ADMINISTRATION 7, no. 1 (2023): 80–87. http://dx.doi.org/10.30871/jaba.v7i1.5077.

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The impact of the Minister of Finance Regulation (PMK) Number 199 concerning Customs, Excise, and Tax Provisions on the Import of Consignments in 2019 which was enacted since January 30, 2020 is a decrease in online sales in Batam. As a result, MSMEs in Batam City have to change their market share to only focus on the people of Batam as a strategy in maintaining their business. Based on the results of interviews with several people selling goods whose consumers are in Batam City, they basically prefer local couriers. However, there are some problems, namely the position of goods cannot be trac
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Gor, Margaret Nganu, Anne Kalei, and Thomas Kilonzo. "Effects of Covid-19 Pandemic on Performance of Micro and Small Enterprises (MSEs): A Case of Agri-Businesses in Machakos County, Kenya." Journal of Business and Management Studies 6, no. 4 (2024): 92–105. http://dx.doi.org/10.32996/jbms.2024.6.4.8.

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The main objective of the study was to establish the effects of the COVID-19 pandemic on the performance of agribusiness MSEs in Machakos County, Kenya. The study utilized a descriptive research design. The unit of analysis was the agribusiness MSEs involved in mango, avocados, citrus, and dairy value chains. Purposive sampling and simple random sampling were employed, and 198 suitable responses were received. The study identified high operational costs, market inaccessibility, price fluctuations, inadequate cash reserves, and increased competition as the major business risks associated with t
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Fadhlurrahman, Raihan. "VALIDITY OF UNILATERAL CANCELLATION BY THE CUSTOMER IN SHOPEE CASH ON DELIVERY TRANSACTIONS ACCORDING TO ISLAMIC ECONOMIC LAW." JURISTA: Jurnal Hukum dan Keadilan 1, no. 2 (2017): 126–41. http://dx.doi.org/10.22373/jurista.v1i2.59.

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Basically, the cancellation system on Shopee is designed to protect the interests of buyers and sellers and ensure that transactions on Shopee run smoothly. In practice, problems often occur, namely unilateral cancellation by the buyer. Buyers often refuse payment for orders that should be made via courier. Cases like this certainly make business actors feel disadvantaged because buyers cannot fulfill the agreements that have been made since the beginning of the order. In a transaction, the consumer unilaterally cancels the goods the seller has ordered. In this context, the customer has commit
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Ureche-Estrada, Jean, Ángel Pérez-Sánchez, Keidy Berben-Sonett, and Alexander Troncoso Palacio. "A Proposal to Improve the Delivery Process at the Last Mile. Case. Drugs Under Cold Chains." Boletín de Innovación, Logística y Operaciones 5, no. 1 (2023): 1–11. http://dx.doi.org/10.17981/bilo.5.1.2023.01.

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Last-mile merchandise deliveries often experience delays, that can damage products. For this reason, this research proceeded to analyze the routes of drugs delivery, which must remain in a cold chain, in a courier company. It was analyzed the delivery process, using a discrete event simulation model in Arena software. This study aims to propose improvements in the delivery process in the last mile. It begins with the search for relevant information in the internet databases, in which the improvement of deliveries in the logistics distribution process was considered. It executes with a quantita
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Zardari Asif As'ari and Imam Subekti. "Analisis Komparatif Minat Pengguna Gojek Dan Grab Dalam Menggunakan Sistem Pembayaran Online." Reviu Akuntansi, Keuangan, dan Sistem Informasi 3, no. 3 (2023): 672–80. https://doi.org/10.21776/reaksi.2024.3.3.211.

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Technological developments in this global era are changes in means of payment and transportation that are significant. Not only in terms of retail, which is growing rapidly in terms of transportation, there is also rapid development, the difference is in the emergence of online-based transportation systems, including GOJEK and GRAB, where consumers can take advantage of these transportation services by simply downloading the application from the platform on smartphones and make online bookings where later the drivers from the online motorcycle taxi will approach the location where we are when
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Galkin, Andrii, Tibor Schlosser, Ivan Cardenas, Dominika Hodakova, and Silvia Capayova. "Freight Demand and Supply Assessment for Implementation of Crowdsourcing Technology: A Case Study in Bratislava, Slovakia." Sustainability 13, no. 7 (2021): 3865. http://dx.doi.org/10.3390/su13073865.

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The article studies the development of crowd shipping technologies in the Old Town of Bratislava. The paper aims to assess the potential for implementation of the crowdsourcing technology in the transport system of Bratislava. Methodology: An interview with the entrepreneurs in this area was conducted to assess the potential demand. In the survey, we collected information about type of goods; operations, quantities, and frequency of delivery; willingness to pay for one delivery among others. Based on the results, the freight demand, and its characteristics were assessed. The second part of the
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Rahman, Andi F. "Definisi Kembali Business Process Penjualan Ritel Akibat Pengaruh Teknologi Informasi." Jurnal STEI Ekonomi 27, no. 2 (2019): 138–55. http://dx.doi.org/10.36406/jemi.v27i2.131.

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Living within internet become easier, back to 90 or earlier when need something we have to go shop to buy something we needed. But now these days, we just picked the phone make a phone call to shop and make an order. Just couple hours the product we are needed just arrived right front our house, pick the product and pay the cash. Everything become very simple. Internet era make us to redefinition of Business Process of sales. Back to earlier, the buyer and the sales have to meet make transaction. But they don’t have to meet again, and the matter fact, they don’t know to each other completely.
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Rahman, Andi Fuji. "Definisi Kembali Business Process Penjualan Ritel Akibat Pengaruh Teknologi Informasi." Jurnal STEI Ekonomi 27, no. 02 (2019): 138–55. http://dx.doi.org/10.36406/jemi.v27i02.131.

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Living within internet become easier, back to 90 or earlier when need something we have to go shop to buy something we needed. But now these days, we just picked the phone make a phone call to shop and make an order. Just couple hours the product we are needed just arrived right front our house, pick the product and pay the cash. Everything become very simple. Internet era make us to redefinition of Business Process of sales. Back to earlier, the buyer and the sales have to meet make transaction. But they don’t have to meet again, and the matter fact, they don’t know to each other completely.
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Widodo, Slamet Eko, and Fredy Gandhi Midia. "WANPRESTASI AKIBAT KETERLAMBATAN PENGANTARAN OLEH KURIR GOFOOD." Mu’amalah: Jurnal Hukum Ekonomi Syariah 3, no. 1 (2024): 141. http://dx.doi.org/10.32332/muamalah.v3i1.8136.

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This article examines the breach of contract issue related to delays in food delivery by GoFood couriers, a rapidly growing food delivery service in Indonesia. Despite the increasing popularity of such services, there is a significant research gap regarding the impact of delivery delays on customer satisfaction. This study aims to analyze the impact of delivery delays on customer satisfaction and identify the factors contributing to these delays. Using a case study analysis method explores specific instances of breach of contract due to delivery delays by GoFood couriers. The results indicate
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Puşcaş, Paul-Augustin, and Cristian Sorin Stănciulescu. "Legal Considerations Regarding the Interdiction of Using Children as Spies, Guides or Couriers During Armed Conflicts." Land Forces Academy Review 27, no. 1 (2022): 53–59. http://dx.doi.org/10.2478/raft-2022-0008.

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Abstract This study performs a detailed examination of the provisions of Article 81 of Law no. 272/2004 for protection and promotion of childrenʼs rights, text of law according to which “No child shall be used a spy, guide or courier during armed conflicts”. Derived from the three fundamental human rights – the right of life, the right to physical integrity and the right to mental integrity, the legal interdiction of using children during armed conflicts as spies, guides or couriers, appears as a real instrument for protection and guarantee of minorsʼ rights, in correlation with their shelteri
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Xie, Zhiqing, Haiyong Luo, Xiaotian Zhang, et al. "TransFloor." Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies 6, no. 4 (2022): 1–30. http://dx.doi.org/10.1145/3569470.

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Smart on-demand delivery services require accurate indoor localization to enhance the system-human synergy experience of couriers in complex multi-story malls and platform construction. Floor localization is an essential part of indoor positioning, which can provide floor/altitude data support for upper-level 3D indoor navigation services (e.g., delivery route planning) to improve delivery efficiency and optimize order dispatching strategies. We argue that due to label dependence and device dependence, the existing floor localization methods cannot be flexibly deployed on a large scale in nume
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Czerwinska, Magdalena, Magdalena Maciaszczyk, and Agnieszka Rzepka. "The Impact of the COVID-19 Pandemic on Courier Delivery Innovation: InPost Company Case Study." European Conference on Innovation and Entrepreneurship 18, no. 1 (2023): 208–16. http://dx.doi.org/10.34190/ecie.18.1.1556.

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The COVID-19 pandemic has changed many markets, including the courier market. This market still has great potential. Thanks to the introduced innovations and due to the growing demand for courier services and the development of e-commerce, it is currently one of the most dynamically developing industries. In the face of the pandemic, courier companies had to adapt to the new operating conditions. The implementation of innovations (i.e. parcel lockers) has become one of the key development trends in the contemporary mechanisms of for creating the competitiveness of enterprises. Parcel lockers i
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Ferynando, Hamka, Wieke Dewi Suryandari, and Mohamad Tohari. "Affirmation of the rights and obligations of couriers in cash on delivery marketplace transactions." Indonesian Journal of Multidisciplinary Science 4, no. 2 (2024): 66–72. https://doi.org/10.55324/ijoms.v4i2.1027.

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The Cash on Delivery (COD) payment scheme in Indonesia has become a popular choice in e-commerce, offering convenience and trust to consumers, particularly those without access to digital banking services. However, this scheme presents significant challenges, particularly for couriers who bear the brunt of operational and financial risks. Despite their role as intermediaries, couriers face unfair expectations, including bearing the costs of unpaid goods or managing buyer dissatisfaction over product non-conformity. This research examines the rights and obligations of couriers in COD transactio
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Putri, Riska Natagina, and Siti Nurul Intan Sari Dalimunthe. "Perlindungan Hukum Bagi Kurir dalam Sistem Cash on Delivery Belanja Online." Volksgeist: Jurnal Ilmu Hukum dan Konstitusi 4, no. 2 (2021): 193–203. http://dx.doi.org/10.24090/volksgeist.v4i2.5643.

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This study aims to find out the legal position of the couriers in online shopping activities, especially in the payment method of COD (Cash on Delivery); the legal protection that can be given to the COD couriers; and the legal protection for the couriers who encounter buyers who default and refuse the goods they ordered. The method used in this research is the normative juridical method by examining library materials or secondary data sources, namely laws and regulations, books, and legal studies. Based on this method, the research was conducted using a statutory approach and a case approach.
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Tokarski, Daniel, and Anna Dąbrowska. "The impact of logistics and marketing customer service on courier services." Scientific Papers of Silesian University of Technology. Organization and Management Series 2023, no. 178 (2023): 673–82. http://dx.doi.org/10.29119/1641-3466.2023.178.36.

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Purpose: The aim of the study was to analyze the importance of logistics and customer service marketing in courier services on the DHL platform. In addition, the scale of influence of the marketing of the courier company in question on consumer decisions is suspicious. Design/methodology/approach: The choice fell on the survey as a research method that gave the opportunity to analyze the researched problems from different perspectives, dealing with many issues at the same time, and also through the possibility of reaching more people from the research group. Findings: It has been shown that ac
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Wahono, Wahono, Tri Susilowati, and Naya Amin Zain. "Affirmation of the Rights and Obligations of Couriers in Cash on Delivery Marketplace Transactions." Ranah Research : Journal of Multidisciplinary Research and Development 7, no. 1 (2024): 45–53. http://dx.doi.org/10.38035/rrj.v7i1.1263.

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The rapid development of e-commerce in Indonesia has given rise to various innovations in payment systems, including the Cash on Delivery (COD) method, which provides advantages for consumers to pay for goods in cash upon receipt. While this system offers convenience for consumers, it presents significant challenges for couriers as intermediaries in such transactions. Couriers often face financial and psychological risks due to payment rejections by buyers. In such situations, couriers' positions become vulnerable due to often inadequate legal protections and company policies that do not alway
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Ismail, Alya Nadhirah binti, Mirta Widia, Ezrin Hani binti Sukadarin, Wan Norlinda Roshana Binti Mohd Nawi, and Mohammad Faizal bin Zainal Abidin. "Ergonomic Risk Assessment of Warehouse Workers in the Courier Service Industry: A Case Study from Kuantan, Malaysia." Jurnal Optimasi Sistem Industri 23, no. 1 (2024): 61–75. http://dx.doi.org/10.25077/josi.v23.n1.p61-75.2024.

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The global surge in demand for courier services has introduced both benefits and challenges. Courier workers face immense pressure to handle large volumes of orders, leading to increasing cases of health and occupational injuries. The lack of ergonomic interventions in their work highlights the urgent need for ergonomic assessments in the courier industry. In Malaysia, current ergonomic risk assessments for warehouse courier workers are insufficient, making it essential to identify prevalent musculoskeletal disorders (MSDs) and determine the associated risk factors and levels posed by their da
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Chew, Pei Qi, Le Cheong, Zhi Ying Chin, et al. "Do You Like Online Shopping? A Case Study Courier Service Quality and Customer Satisfaction Between Malaysia, Indonesia, and India." International Journal of Accounting & Finance in Asia Pasific 7, no. 3 (2024): 478–192. http://dx.doi.org/10.32535/ijafap.v7i3.3576.

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The surge in online shopping has led to a growing demand for courier services, making it crucial to understand how service quality impacts customer satisfaction. This study aims to evaluate the effect of five key service quality dimensions—tangibility, reliability, responsiveness, assurance, and empathy—on customer satisfaction in the courier industry across Malaysia, India, and Indonesia. An online survey was conducted with 150 respondents from Universiti Sains Malaysia (USM), Universitas Brawijaya, Indonesia, CMS Business School, India, and IMS Engineering School, India. Regression analysis
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Chew, Pei Qi, Le Cheong, Zhi Ying Chin, et al. "Do You Like Online Shopping? A Case Study Courier Service Quality and Customer Satisfaction Between Malaysia, Indonesia, and India." International Journal of Accounting & Finance in Asia Pasific 7, no. 3 (2024): 478–92. https://doi.org/10.32535/ijafap.v7i3.3620.

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The surge in online shopping has led to a growing demand for courier services, making it crucial to understand how service quality impacts customer satisfaction. This study aims to evaluate the effect of five key service quality dimensions—tangibility, reliability, responsiveness, assurance, and empathy—on customer satisfaction in the courier industry across Malaysia, India, and Indonesia. An online survey was conducted with 150 respondents from Universiti Sains Malaysia (USM), Universitas Brawijaya, Indonesia, CMS Business School, India, and IMS Engineering School, India. Regression analysis
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Fauziah, Annisa Fitri, and Rahmat Budi Santoso. "ANALISIS FAKTOR PENENTU KEUNGGULAN BERSAING PADA LAYANAN JASA KURIR (Studi Pada J&T Express Kabupaten Kendal)." Jurnal Publikasi Manajemen Informatika 4, no. 1 (2025): 168–78. https://doi.org/10.55606/jupumi.v4i1.3659.

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This study aims to identify the determining factors of Competitive Advantage in J&T Express Courier Services in Kendal Regency, Central Java. The research sample consists of 400 respondents from 20 districts in Kendal Regency. The analysis technique used in this study is multiple linear regression analysis. The results of this study show that Marketing Mix, Service Quality, and Brand Trust are key factors determining Competitive Advantage in the case of J&T Express Courier Services in Kendal Regency. This study also highlights that there are other factors, aside from the variables exam
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Pearl A., Acosta Shylei, Manuel Marjorie S., Padrigo Daphne Kate D, et al. "Kaizen Practices Of A Courier Company: A Case Study." International Journal of Research Publication and Reviews 6, no. 6 (2025): 2389–404. https://doi.org/10.55248/gengpi.6.0625.2062.

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Wollina, Uwe, Georgi Tchernev, and Torello Lotti. "Frictional Dermatosis in a Courier Driver." Open Access Macedonian Journal of Medical Sciences 5, no. 4 (2017): 541–42. http://dx.doi.org/10.3889/oamjms.2017.108.

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Frictional hypermelanosis is an uncommon finding in Caucasians. We report the unusual case of 56-year-old male courier driver who developed linear and patchy hypermelanosis of the back caused by the driver's seat. Histology has included other pathologies. Treatment of the asymptomatic hyper pigmentation was not warranted.
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Antoniuk, Yaroslav M. "“Dobosh Case”: the Biggest Failure of ZCH OUN Security Services in Resistance to KGB Apparatus." SUMY HISTORICAL AND ARCHIVAL JOURNAL, no. 32 (2019): 20–26. http://dx.doi.org/10.21272/shaj.2019.i32.p.20.

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The article carries out a research on circumstances of the arrest of Yaroslav Dobosh, who was a courier of the OUN Foreign cells (hereafter – ZCh), by the KGB authorities, using the documents of the Branch State Archive of the Security Service of Ukraine as its basis. It was indicated that the mentioned arrest had a significant influence on the dissident movement in Soviet Ukraine. It was proven that the KGB bodies used the “Dobosh case” to launch their massive repressions against the anti-Soviet intelligentsia (“Block” operation), and also to undermine the OUN’s credibility among the Ukrainia
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Machin, Stephen, and Davinder Bhatia. "A Case Study – Overnight Couriers." Management Accountant Journal 54, no. 3 (2019): 85. http://dx.doi.org/10.33516/maj.v54i3.85-86p.

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Sahil, Irdlon, and Khoirun Nisa'. "Implementasi Akad Ijarah dalam Meningkatkan Pendapatan Mitra Ojek Online Abang Kurir Bangkalan." Journal of Economic and Islamic Research 2, no. 2 (2024): 168–77. http://dx.doi.org/10.62730/journalofeconomicandislamicresearch.v2i2.99.

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This research is included in qualitative research using field research methods. The subjects of the study are the owners, employees/drivers, and consumers/business partners of Abang Courier Bangkalan (ABANK). Sampling uses the Snow Ball Sampling technique because it can expand the research subject. The purpose of this study is first, to find out how the implementation of the ijarah contract in online motorcycle taxis Abang Courier Bangkalan (ABANK). Second, to find out whether by joining as a partner of online motorcycle taxis bangkalan can increase income. This research was conducted at the H
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Rahman, Fahmi Aulia, and Nita Garnida. "Proposed Customer-based Brand Equity (CBBE) Strategy for Railway Courier Service – Case Study: Rail Express of PT Kereta Api Indonesia." European Journal of Business and Management Research 6, no. 1 (2021): 1–5. http://dx.doi.org/10.24018/ejbmr.2021.6.1.670.

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PT Kereta Api Indonesia (KAI) is a railway transportation service provider in Indonesia. In 2019, KAI launched railway courier service to support logistic sector, called Rail Express. Despite the advantages of railway courier service in providing low-cost fee and minimum risk of time delay and accident, low market penetration indicates brand awareness in the market is still very low. The main objective of this study is to develop customer-based brand equity strategy for railway courier service, by using Rail Express as the case to carry out the research. This study used a series of qualitative
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