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Books on the topic 'Client relationship management'

Author: Grafiati

Published: 24 April 2022

Last updated: 30 July 2025

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1

Knackstedt, Mary V. Marketing and selling design services: The designer client relationship. Van Nostrand Reinhold, 1993.

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2

Clark, T. A. R. The use of metaphor in the client-consultant relationship: A study of management consultants. Open Business School Research, 1995.

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3

Accountants, International Federation of, ed. The relationship between banking supervisors and banks' external auditors. International Federation of Accountants, 2001.

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4

Fullerton, J. Management consultancy: Dimensions of client-consultant relationships. London School of Economics, Centre for Economic Performance, 1992.

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5

Niewiem, Sandra. The Contractual Relationship between Clients and Management Consultants. Deutscher Universitätsverlag, 2005. http://dx.doi.org/10.1007/978-3-322-82137-9.

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6

Carucci, Ron A. Relationships that Enable Enterprise Change: Leveraging the Client-Consultant Connection. Jossey-Bass, 2002.

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7

Boberski, Vincent. Community banking strategies: Steady growth, safe portfolio management, and lasting client relationships. Bloomberg/Wiley, 2010.

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8

Colomo-Palacios, Ricardo. Customer relationship management and the social and semantic web: Enabling cliens conexus. Business Science Reference, 2012.

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9

Gralpois, Bruno. Agency mania: Harnessing the madness of client/agency relationships for high-impact results. SelectBooks, Inc., 2010.

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10

Felton, Jan D. The art of outsourcing information technology: How culture and attitude affect client-vendor relationships. AuthorHouse, 2008.

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11

Bruce, Margaret. Strategic management of client-design consultant relationships: A comparison of British and Scandinavian practices. Manchester School of Management, 1993.

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12

Sclafani, Ray. You've been framed: How to reframe your wealth management business and renew client relationships. Wiley, 2015.

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13

Peter, Cheverton, ed. Key account management in financial services: Tools and techniques for building strong relationships with major clients. Kogan Page, 2008.

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14

Peter, Cheverton, ed. Key account management in financial services: Tools and techniques for building strong relationships with major clients. Kogan Page, 2004.

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15

Kovalenko, Vladimir. Design of information systems. INFRA-M Academic Publishing LLC., 2020. http://dx.doi.org/10.12737/987869.

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The tutorial discusses the design features of information systems (is) involved in the implementation of CALS technologies: MRP/MRPII/ERP systems, e-Commerce systems (B2B), supply chain management (SCM), customer relationship management (CRM), and decision support systems (OLAP). The issues of choosing the design technology, software tools for project development, building functional and information models in the environment of Business Studio, MS Visio, Elma, AllFusion Modeling Suite and Oracle Designer 10g, as well as the development of technical and operational documentation are highlighted

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16

Natocheeva, Natal'ya, Yuriy Rovenskiy, Andrey Garnov, et al. Digital Finance. INFRA-M Academic Publishing LLC., 2024. http://dx.doi.org/10.12737/2091938.

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The textbook is devoted to the theory and practice of digitalization of the financial industry in the Russian Federation and abroad. The essential features of digital finance are considered in the context of the classical theory of finance, money, and risk management; the relationship between economic categories and market processes; new trends in digital financial development. The directions and mechanisms of digital transformation of technologies, services, client programs, business models of financial institutions in various segments of the financial market and the public administration sec

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17

Po-Chedley, David A. Client Relationship Management. Jaico Publishing House, 2006.

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18

Client Relationship Management. HRD Press, Inc., 2001.

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19

Po-Chedley, David A. Client Relationship Management. Jaico Publishing House, 2005.

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20

Howatt, William a. Talop Client Relationship Management. A Way With Words, 2013.

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21

K, Element. Client Relationship Management: 088913s3. Logical Operations LLC, 2011.

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22

K, Element. Client Relationship Management: 088913ie. Logical Operations LLC, 2011.

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23

Rudd, Jen. Client Experience Management: The Evolution of Client Relationship Management. MSS Publishing, 2022.

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24

Rudd, Jen. Client Experience Management: The Evolution of Client Relationship Management. MSS Publishing, 2022.

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25

Hong Kong Institute of Bankers (HKIB) Staff. Global Portfolio and Client Relationship Management. Wiley & Sons, Incorporated, John, 2015.

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26

Hong Kong Institute of Bankers (HKIB) Staff. Global Portfolio and Client Relationship Management. Wiley & Sons, Incorporated, John, 2015.

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27

Hong Kong Institute of Bankers (HKIB). Global Portfolio and Client Relationship Management. Wiley & Sons, Incorporated, John, 2015.

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28

Hong Kong Institute of Bankers (HKIB) Staff. Global Portfolio and Client Relationship Management. Wiley & Sons, Incorporated, John, 2015.

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29

Blokdyk, Gerardus. Client Relationship Management a Complete Guide - 2020 Edition. Emereo Pty Limited, 2020.

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30

Alan Wojdyla, Client Account Management and Client Relationship Executive Program at Deloitte. Blurb, 2016.

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31

Österle, Hubert, and Volker Bach. Customer Relationship Management in der Praxis. Springer, 2000.

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32

CRM Customer Relationship Management: La gestion de la relation client. Pearson Education, 2006.

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33

Dimitrov, Dimitre. Software Project Estimation: Intelligent Forecasting, Project Control, and Client Relationship Management. Apress, 2019.

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34

Haney, Laura J., and Mary V. Knackstedt. Marketing and Selling Design Services: The Designer Client Relationship. Van Nostrand Reinhold, 1992.

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35

(Editor), Volker Bach, and Hubert Österle (Editor), eds. Customer Relationship Management in der Praxis: Erfolgreiche Wege zu kundenzentrierten Lösungen (Business Engineering). Springer, 2000.

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36

Creating Customer Loyalty: Using Customer Experience Management to Deliver Lasting Client Loyalty. Kogan Page, Limited, 2019.

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37

Relationship Marketing in Professional Services: A Study of Agency-Client Dynamics in the Advertising Sector (Routledge Advances in Management and Business Studies). Routledge, 1996.

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38

Timothy, Spangler. 4 The Legal Duties Arising from the Provision of Investment Advisory and Management Services. Oxford University Press, 2018. http://dx.doi.org/10.1093/law/9780198807247.003.0004.

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This chapter discusses the legal duties owed by investment managers to their clients arising from the provision of investment advisory and management services. It first considers the key documents that establish the legal relationship between fund managers and investors before explaining the investment manager’s duty of care and fiduciary duty of loyalty to the client. It then examines the contracts involved in private investment funds between the fund vehicle and the fund manager, along with the fiduciary duties of directors of limited companies. It also analyses the impact of structure of in

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39

Dawson, Ross. Developing Knowledge-Based Client Relationships. Taylor & Francis Group, 2012.

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40

Dawson, Ross. Developing Knowledge-Based Client Relationships. Taylor & Francis Group, 2012.

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41

Dawson, Ross. Developing Knowledge-Based Client Relationships. Taylor & Francis Group, 2012.

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42

Developing Knowledge-Based Client Relationships. Routledge, 2012.

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43

Dawson, Ross. Developing Knowledge-Based Client Relationships. Taylor & Francis Group, 2012.

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44

Dawson, Ross. Developing Knowledge-Based Client Relationships. Taylor & Francis Group, 2012.

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45

Dawson, Ross. Developing Knowledge-Based Client Relationships. Taylor & Francis Group, 2012.

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46

Dawson, Ross. Developing Knowledge-Based Client Relationships. Taylor & Francis Group, 2012.

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47

Developing Knowledge-Based Client Relationships. Routledge, 2012.

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48

White, Chris, and Richard Koonce. Working with the Emotional Investor. ABC-CLIO, 2016. http://dx.doi.org/10.5040/9798216038801.

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An invaluable resource for wealth managers advising individuals, couples, and families, this book explains why human emotions drive all investor behavior and makes a powerful case for why advisors need to be aware of such emotions in advising clients—especially in high-stakes situations. Despite the fact that wealth advisors may employ algorithms, fancy financial models, economic theory, and predictive reasoning to forecast future investment returns, according to seasoned wealth management advisor Chris White, people—in other words, clients—basically decide how much risk to take with their mon

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49

Dawson, Ross. Developing Knowledge-Based Client Relationships. Taylor & Francis Group, 2016.

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50

Ramon, Jose, Jose Ramon Robinat Rivadulla, and Jose Ramon Rivadulla Robinat. La Gestion Y Relacion Con Los Clientes/management And Relationships With Clients. Grupo Oceano, 2004.

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