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1

Iosifidis, Petros, ed. Reinventing Public Service Communication. Palgrave Macmillan UK, 2010. http://dx.doi.org/10.1057/9780230277113.

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2

Damian, Tambini, Cowling Jamie, and Institute for Public Policy Research., eds. From public service broadcasting to public service communications. IPPR, 2004.

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3

Nunnally, Elam W. Communication basics for human service professionals. Sage Publications, 1989.

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4

Maria De la O Hernandez-Lopez. A multidisciplinary approach to service encounters. Brill, 2015.

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5

Khondoker, Rahamatullah. Description and Selection of Communication Services for Service Oriented Network Architectures. Springer Fachmedien Wiesbaden, 2016. http://dx.doi.org/10.1007/978-3-658-12742-8.

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6

Naab, Bryan. Universal Service Fund, Public Service Commission. Legislative Audit Bureau, 2013.

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7

Isar, Hervé. Le service public et la communication audiovisuelle. Presses universitaires d'Aix-Marseille, 1995.

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8

Detrie, Philippe. La communication interne au service du management. Editions Liasons, 1995.

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9

1969-, Scott J. Blake, ed. Service-learning in technical and professional communication. Longman, 2002.

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10

Elizabeth, Harlow, and Webb Stephen A. 1956-, eds. Information and communication technologies in the welfare services. Jessica Kingsley Publishers, 2003.

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11

Lewis, Geoffrey E. Communication services via satellite: A handbook for design, installation, and service engineers. 2nd ed. Butterworth Heinemann, 1992.

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12

Naab, Bryan. Universal Service Fund, Public Service Commission: An audit. State of Wisconsin, Legislative Audit Bureau, 1998.

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13

Naab, Bryan. Universal Service Fund, Public Service Commission: An audit. State of Wisconsin, Legislative Audit Bureau, 2009.

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14

Diann, Allsen, and Wisconsin. Legislature. Legislative Audit Bureau., eds. An audit, Universal Service Fund, Public Service Commission. Wisconsin Legislative Audit Bureau, 2000.

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15

Allsen, Diann. An audit, Universal Service Fund, Public Service Commission. Wisconsin Legislative Audit Bureau, 2008.

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16

Gunter, Cheryl. Communication development and disorders for partners in service. Plural Pub., 2010.

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17

Nguyen-Thanh, Fanelly. La communication: Une stratégie au service de l'entreprise. Economica, 1991.

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18

Mack, Robert Kenneth. Internal marketing communication in a public service organisation. The Author), 2001.

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19

Gibb, Hall Jennifer, ed. Health as communication nexus: A service-learning approach. Kendall Hunt, 2011.

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20

A, Iori, ed. Il servizio trasparente: La comunicazione al pubblico nei servizi, come progettarla e organizzarla. FrancoAngeli, 1994.

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21

Katy, FitzGerald, ed. Writing clearly for clients and colleagues: The human service practitioner's guide. Lyceum Books, Inc., 2015.

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22

Iosifidis, Petros. Reinventing Public Service Communication. Palgrave Macmillan, 2010.

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23

Thomas-Maddox, Candice, and Russell Lowery-Hart. Service Learning in Communication. Pearson Education, Limited, 2014.

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24

From Public Service Broadcasting to Public Service Communication. Institute for Public Policy Research, 2004.

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25

Service Marketing Communications. World Scientific Publishing Co Pte Ltd, 2017.

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26

Service Marketing Communications. World Scientific Publishing Co Pte Ltd, 2017.

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27

Future Internet Services and Service Architectures. River Publishers, 2011.

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28

Future Internet Services and Service Architectures. River Publishers, 2011.

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29

Smith, Roger, and Andrew Beck. Social Work Communication. Palgrave Macmillan, 2016.

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30

Fernández-Amaya, Lucía, María de la O Hernández-López, and Pilar Garcés-Conejos Blitvich. Technology Mediated Service Encounters. Benjamins Publishing Company, John, 2019.

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31

Jubb, Michael, G. G. Chowdhury, Sarah Jones, Graham Pryor, and Deborah Shorley. Facet Scholarly Communication Collection. Facet Publishing, 2015.

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32

European mobile voice communication service markets. Frost & Sullivan, 1995.

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33

Walkerts, Amy M. Modernizing Emergency Communication and 911 Service. Nova Science Publishers, Incorporated, 2011.

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34

Survey on communication, 2011. Bangladesh Bureau of Statistics, 2012.

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35

Outils de communication II: La communication efficace-- à votre service. Santé Canada, 2001.

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36

Tracey, M. Communication and Human Values Public Service Broadcasting (Communication & Human Values). Sage Pubns, 1990.

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37

Smith, Clint. LMDS: Local Mutipoint Distribution Service. McGraw-Hill Companies, 2000.

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38

Sharma, Piyush. Intercultural Service Encounters: Cross-cultural Interactions and Service Quality. Palgrave Pivot, 2018.

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39

Sharma, Piyush. Intercultural Service Encounters: Cross-cultural Interactions and Service Quality. Palgrave Pivot, 2018.

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40

Bouwman, Harry, Henny de Vos, and Timber Haaker. Mobile Service Innovation and Business Models. Springer, 2010.

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41

Bouwman, Harry, Henny de Vos, and Timber Haaker. Mobile Service Innovation and Business Models. Springer London, Limited, 2008.

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42

Tari, Zahir, Peter Bertok, and Kazi Sakib. Verification of Communication Protocols in Web Services: Model-Checking Service Compositions. Wiley & Sons, Incorporated, John, 2013.

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43

Tari, Zahir, Peter Bertok, and Kazi Sakib. Verification of Communication Protocols in Web Services: Model-Checking Service Compositions. Wiley & Sons, Limited, John, 2013.

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44

Minerva, Roberto, and Noël Crespi. New Networks and New Services: Challenges for the Communication Service Providers. Wiley & Sons, Incorporated, John, 2017.

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45

Minerva, Roberto, and Noël Crespi. New Networks and New Services: Challenges for the Communication Service Providers. Wiley & Sons, Incorporated, John, 2016.

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46

Tari, Zahir, Peter Bertok, and Kazi Sakib. Verification of Communication Protocols in Web Services: Model-Checking Service Compositions. Wiley & Sons, Incorporated, John, 2013.

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47

Khondoker, Rahamatullah. Description and Selection of Communication Services for Service Oriented Network Architectures. Springer Vieweg, 2016.

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48

Minerva, Roberto, and Noël Crespi. New Networks and New Services: Challenges for the Communication Service Providers. Wiley & Sons, Incorporated, John, 2016.

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49

Tari, Zahir, Peter Bertok, and Kazi Sakib. Verification of Communication Protocols in Web Services: Model-Checking Service Compositions. Wiley & Sons, Incorporated, John, 2013.

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50

Tari, Zahir, Peter Bertok, and Kazi Sakib. Verification of Communication Protocols in Web Services: Model-Checking Service Compositions. Wiley & Sons, Incorporated, John, 2013.

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