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Journal articles on the topic 'Communication service'

Author: Grafiati

Published: 30 May 2022

Last updated: 31 July 2025

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1

KURAMOTO, Minoru. "Vehicular Communication Service." Journal of the Society of Mechanical Engineers 93, no. 858 (1990): 415–19. http://dx.doi.org/10.1299/jsmemag.93.858_415.

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Fahmi, Muhammad Hanif, Lian Agustina Setiyaningsih, and Malikhatul Lailiyah. "Conveying Message Distortion: A Synchronous and Asynchronous Approach to Effective Aviation Communication Services." Jurnal Nomosleca 9, no. 1 (2023): 139–57. http://dx.doi.org/10.26905/nomosleca.v9i1.9980.

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The study focuses on message distortion in aviation communication services, seen from the problem of using the media both synchronously and asynchronously. In doing so, 65 articles from reputable international journals, international journals, and accredited national journals were analyzed. The constructivism paradigm involves multidisciplinary information systems, communications, and media services. Excellent service in aviation is hampered by message distortion from customer service and customers exchanging information because communication media is dominated by asynchronous communication. T

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Oloye, Rachael A., and Tolulope E. Adenekan. "Workplace Ethical Communication and Quality Service Delivery of State-owned Tertiary Institutions, Oyo State, Nigeria." International Journal of Media and Communication Research 5, no. 1 (2024): 44–54. http://dx.doi.org/10.25299/ijmcr.v5i1.11757.

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Internal communications may be as ancient as the practice of communicating organizational values in the workplace. Maintaining a strong culture of compliance at work requires ethical communication. When executed properly, ethical communications may reduce total risk and improve the delivery of high-quality services. But organizations’ risk serious financial, legal, and reputational consequences when they disregard ethics. A service is efficient when the same objectives are accomplished with the help of available resources and successful when the results or accomplishments are valuable to the c

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Lugina, Jupita Arum, and Mazaya Rizy Safira. "Hubungan Komunikasi Interpersonal Customer Service Dengan Service Quality Bank Mandiri Pasar Jombang." Jurnal Ilmiah Universitas Batanghari Jambi 22, no. 2 (2022): 1004. http://dx.doi.org/10.33087/jiubj.v22i2.2197.

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We are currently in the era of cutting-edge technology, the function of the banking industry to promote and maintain the economy of a country is very important. The services provided by Customer Service officers to customers are very closely related to communication, especially interpersonal communication. In the banking world, it is also inseparable from the existence of public relations, the activities of external public relations are effective, persuasive and informative communication for the external community of the company. Some customers think that inadequate service will lead to custom

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Bu, Xian-De, Shi-Dong Liu, Meng Hou, Chuan Liu, and Xi Zhang. "A Novel Self-Adaptation Approach for Multi-Domain Communication Considering Heterogenerous Power Service in Data Centers." Electronics 13, no. 12 (2024): 2334. http://dx.doi.org/10.3390/electronics13122334.

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With the rapid development of cloud computing, artificial intelligence, etc., data centers have become a flexible load due to their adjustable capabilities and are able to take on power service. However, the existing communication architecture is monolithic and poorly adapted between services and communications, which poses a challenge for data centers to participate in power service. Firstly, this article constructs a multi-domain communication architecture for data center management systems that includes local and remote communication, and analyzes the key technologies supporting this archit

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Samimi, Farshad, Philip Mckinley, S. Sadjadi, Chiping Tang, Jonathan Shapiro, and Zhinan Zhou. "Service Clouds: Distributed Infrastructure for Adaptive Communication Services." IEEE Transactions on Network and Service Management 4, no. 2 (2007): 84–95. http://dx.doi.org/10.1109/tnsm.2007.070901.

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Patel, Kunden, Laura Roche, Nicola Coward, Jacqueline Meek, and Celia Harding. "Promoting positive communication environments: a service evaluation." Tizard Learning Disability Review 23, no. 4 (2018): 192–200. http://dx.doi.org/10.1108/tldr-04-2018-0009.

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Purpose The purpose of this paper is to present an evaluation of a programme of training and support provided to staff, which aimed to encourage supported communication environments for people with learning disabilities. Design/methodology/approach Training, monitoring and support for communication, specifically augmentative and alternative communication (AAC) strategies, was provided by speech and language therapy staff to two residential services over 46 weeks. Staff and service user communications were observed pre- and post-intervention. Findings In one provision there was an increase in s

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Yan, Can', and Lyubov Goncharova. "Value orientations of service communication." Scientific Research and Development. Modern Communication Studies 12, no. 1 (2023): 60–66. http://dx.doi.org/10.12737/2587-9103-2023-12-1-60-66.

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The purpose of the study is to determine the value orientations of service communication and describe the axiological components of this type of institutional discourse. During the research, 217 texts of service communication were analyzed, including advertising messages of service companies, customer feedback, as well as information resources of websites. General scientific and linguistic research methods were used: observation, comparison and description; linguistic and extra-linguistic approaches to the lexical material, discourse analysis, contextual analysis, interpretive-contextual and l

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Atanasov, Ivaylo, Evelina Pencheva, and Vasil Vatakov. "An Approach to Designing Critical Railway Voice Communication." Electronics 12, no. 6 (2023): 1406. http://dx.doi.org/10.3390/electronics12061406.

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The digitalization of railways allows for improvements in service reliability, safety, security, and predictability. It relies on stable connections and innovative services. This paper presents an approach to designing critical railway voice communication applications, which follows the principles of a service-oriented architecture. Security-related functions, such as user data management and policy management that can be reused by different railway applications, are identified and designed as services. Common features, such as role management and presence, location, invite-a-user messaging, a

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KLOOS, REINHOLD, ROLF REINEMA, and MICHAEL SCHROEDER. "ADAPTIVE TRADERS FOR COMMUNICATION IN COOPERATIVE ROOMS." International Journal of Information Technology & Decision Making 01, no. 03 (2002): 401–21. http://dx.doi.org/10.1142/s0219622002000269.

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In distributed systems, traders mediate between clients and service providers. This paper introduces a trading model, which supports multiagent systems (MAS) and goes beyond simple trading in three ways: (a) Service composition — The trader composes complex services of the current service offers. During the composition, it checks the availability of the service offers. (b) Use of group agents — Group agents represent a group of agents with their individual policies and other context information. The trader can use the group agent's information for a pre-selection of service offers. (c) Adaptab

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Ukas, Ukas, Lenny Husna, and Kundori Kundori. "PEMBINAAN HUKUM DAN ETIKA DALAM BERKOMUNIKASI PADA REMAJA DI PERUMAHAN BUKIT PERMATA KECAMATAN SAGULUNG KOTA BATAM." PUAN INDONESIA 4, no. 2 (2023): 273–78. http://dx.doi.org/10.37296/jpi.v4i2.118.

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Communication is a process of conveying messages from a communicator to a communicant. Communication has elements including communicators, news, media, communicants, and feedback. All of these elements will be interrelated with one another. The rules in the communication process can also be referred to as law and ethics in communication. Sometimes we are a part of the elements of communications that do not understand the law and ethics in communications. The study of law and ethics in communication is not only related to mass media, such as social media, etc. But in communicating directly ther

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Pencheva, Evelina, Ivaylo Atanasov, and Ventsislav Trifonov. "Identity Management in Future Railway Mobile Communication System." Applied Sciences 12, no. 9 (2022): 4293. http://dx.doi.org/10.3390/app12094293.

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The Future Railway Mobile Communication System (FRMCS) has emerged as a worldwide standard for railway communication. This technology enables the operational efficiency and safety of railways to be improved by providing mission critical communications, machine-type communication for the railway system on board, in addition to trackside telemetry and broadband connectivity for passengers. Different equipment types, users, and functional identities can be involved in communication, and each of them is uniquely identified. Identity management is an important part of the security functions provide

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Desca Lestari, Saras, Fajar Hariyanto, and Yanti Tayo. "Institution Image Bidang Penaatan Peraturan Lingkungan DLHK Kabupaten Karawang." Tuturlogi 1, no. 3 (2020): 221–30. http://dx.doi.org/10.21776/ub.tuturlogi.2020.001.03.5.

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Communication is a very decisive aspect for the delivery of public services, so service providers must know how to communicate well so that they can influence others in the service. This research uses a descriptive method with a qualitative approach. Interviews were conducted with informants determined by purposive sampling, the informants were employees who handled services at DLHK Karawang, and the society who received services. And use one of three important aspects/dimensions in public service communication, namely Institution/Corporate Image. The results showed that, communication of publ

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Blair, Shannon. "Bad communication, bad service." Journal of Global Scholars of Marketing Science 26, no. 4 (2016): 307–10. http://dx.doi.org/10.1080/21639159.2016.1207847.

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Ford, Wendy S. Zabava. "Communication and Customer Service." Annals of the International Communication Association 22, no. 1 (1999): 341–75. http://dx.doi.org/10.1080/23808985.1999.11678966.

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16

Stainov, R., and L. Manasiev. "A distributed communication service." Microprocessing and Microprogramming 25, no. 1-5 (1989): 319–22. http://dx.doi.org/10.1016/0165-6074(89)90215-9.

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SERA, TAKAFUMI, and AKIRA TAKURA. "TASK GENERATION FOR DISTRIBUTED FUNCTIONAL MODEL." International Journal on Artificial Intelligence Tools 05, no. 03 (1996): 277–90. http://dx.doi.org/10.1142/s0218213096000183.

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A new method is proposed to automatically generate the network control specifications necessary for executing services in a network from communications service specifications by using a knowledge of virtual resource that expresses logical functions in a network. Because these communication service specifications are described by observable terminal behaviors, the communication service specifications can be described without detailed knowledge of the network. The conventional stepwise description for network control specifications is manually performed for each network architecture. Then an exp

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Rimma, R. FATKULLINA. "Digital infrastructure for service sector." Services in Russia and Abroad 16, no. 1 (2022): 19–27. https://doi.org/10.24412/1995-042X-2022-1-19-27.

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The article discusses the possibilities of computerization, communication and data processing as an infrastructure for the service sector. The author applies method of analysis for tourism and service problems consideration, and digital technologies for its solving. Comparison of the goals of using digital technologies made it possible to aggregate the main application areas of digitalization, highlighting, in particular, the innovation in the geoinformation technologies for spatially distributed data is «artificial intelligence». The following areas of digitalization for the servi

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hamad, Faten. "An Overview of Service Composition in Service Oriented Architecture." Modern Applied Science 12, no. 8 (2018): 172. http://dx.doi.org/10.5539/mas.v12n8p172.

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Service oriented architecture (SOA) is a form of software design in which application component supply services to other components through a network communication protocol, it has many services that can transfer small data with communication channels or additional services which bring into a relationship that ensure efficiency of service activities, SOA simplify the structure of loosely coupled applicable applications and enable contribution for enterprise working of services together. In order to assure the effectiveness of Service oriented architecture we have to confirm service composition

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Mihayo, Nehemia. "Customer Satisfaction and Service Quality: A Study on BRELA in Tanzania." South Asian Journal of Social Studies and Economics 21, no. 11 (2024): 148–57. http://dx.doi.org/10.9734/sajsse/2024/v21i11909.

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This study focused on assessing customer satisfaction with the quality of services provided by Tanzania's Business Registrations and Licensing Agency (BRELA), particularly its Communication Unit in Dar es Salaam. The research had three main objectives: identifying frequently inquired services at the Communication Unit, evaluating customer satisfaction levels, and gathering customer perspectives. The study aimed to assess the level of customer satisfaction and service quality as the result of BRELA's efforts to enhance services and introduce online options in 2018. Using the SERVQUAL scale, the

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Stojanovic, Mirjana D., and Vladanka S. Acimovic-Raspopovic. "Communication Issues for Small and Medium Enterprises." International Journal of Productivity Management and Assessment Technologies 1, no. 4 (2012): 41–61. http://dx.doi.org/10.4018/ijpmat.2012100103.

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This article considers communication issues for small and medium enterprises (SMEs) from both provider and customer perspectives. SME communication infrastructure at the individual site should usually be built around Ethernet-based local area network with a remotely manageable integrated access device that enables high speed Internet access, virtual private networking, Voice over Internet Protocol (VoIP) functionality and collaborative services. The authors further address several open quality of service (QoS) issues that include: service level agreements, signaling for quality of service and

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Rinat, Khusnutdinov, Manish Ghalwan, Namita Kaur, Rishabh Arora, Alina Banerjee, and G. Lavanya. "Optimizing City Services through Data-Driven Dynamic Urban Communication: A Communication Efficiency Test." BIO Web of Conferences 86 (2024): 01101. http://dx.doi.org/10.1051/bioconf/20248601101.

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The purpose of this research is to examine how data-driven dynamic urban communication affects the effectiveness and optimization of vital municipal services in a variety of contexts. Interestingly, waste management IoT sensors have an efficiency score of 9, which is remarkable and indicates the promise of data-driven approaches in this industry. An impressive 4.3 user satisfaction rating highlights how well these technologies are received. Additionally, data-driven communication techniques provide affordable options, as seen by their $2.5 service request cost, which highlights the possibility

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Bhaskara, Wahyu Wira, M. Arif Sulaiman, Eriyandi, and Meily Carolina Fadila. "ANALISIS TRANSMISSION FAILURE PADA RCU T6M PAE SEBAGAI BACKUP RADIO APP PRIMARY 120.8 MHZ." Teknika STTKD: Jurnal Teknik, Elektronik, Engine 10, no. 1 (2024): 85–90. http://dx.doi.org/10.56521/teknika.v10i1.1097.

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Indonesia is an archipelagic country consisting of a group of large and small islands. Therefore, air transportation is needed to support good economic growth. Air transportation services must be balanced with good flight navigation services. The Indonesian government established Airnav Indonesia as an aviation navigation service agency in Indonesia. All aviation navigation and communication services in Indonesia are served by Airnav Indonesia. When communicating in the world of aviation, of course you must have facilities that support aviation communications. Aviation communication equipment

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Dovvi, Dovvi. "Implementasi Kebijakan Layanan Pengaduan Masyarakat Secara Online di Dinas Komunikasi dan Informatika Kota Pontianak." JPASDEV : Journal of Public Administration and Sociology of Development 1, no. 2 (2020): 180. http://dx.doi.org/10.26418/jpasdev.v1i2.43493.

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AbstractThis research entitled The Implementation of Online Public Complaint Service at the Communication and Informatics Office Pontianak City analyzed based on the theory put forward by Edward III. This Research is a type of descriptive from interviews with informants and secondary data obtained from various official documents related to research.The Implementation of Online Public Complaint Service at the Communication and Informatics Office Pontianak City has not been able to run effective due to several factors, namely: 1. Communication, 2 Resource, 3. Disposition, 4. Bureaucratic Structu

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Ren, Xingyao, Lan Xia, and Jiangang Du. "Delivering warmth by hand: customer responses to different formats of written communication." Journal of Services Marketing 32, no. 2 (2018): 223–34. http://dx.doi.org/10.1108/jsm-04-2017-0133.

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Purpose The effect of different formats of message delivery has received little theoretical and empirical examination. This research focuses on the effect of written relational communication formats used by service providers. This study aims to answer three questions: Do different formats of written communications (i.e. handwriting and print) influence customer perceptions (i.e. feelings of warmth) of service firms? What are the mediators of these influences (i.e. perceived effort and psychological closeness)? And under what conditions do they occur (i.e. what is the contextual factor)? Design

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Marchenko, V. "Legal provisions of information and communication component of electronic commerce in accordance with the law of Ukraine "On electronic communications"." Uzhhorod National University Herald. Series: Law 2, no. 75 (2023): 27–31. http://dx.doi.org/10.24144/2307-3322.2022.75.2.4.

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The article examines the relationship between legal regulations of electronic commerce and electronic communications from the point of view of ensuring the information and communication component of electronic commerce. Changes in the legal status of intermediate service providers in e-commerce have been identified. A conclusion is made about the certain influence of the Law of Ukraine "On Electronic Communications" on the legal support of the information and communication component of electronic commerce. According to the Law on Electronic Communications, the configuration of subjects o

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Singh, Jaywant, and Benedetta Crisafulli. "Managing online service recovery: procedures, justice and customer satisfaction." Journal of Service Theory and Practice 26, no. 6 (2016): 764–87. http://dx.doi.org/10.1108/jstp-01-2015-0013.

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Purpose The internet has changed the way services are delivered and has created new forms of customer-firm interactions. Whilst online service failures remain inevitable, the internet offers opportunities for delivering efficient service recovery through the online channel. Notwithstanding, research evidence on how firms can deliver online service recovery remains scarce. The purpose of this paper is to investigate the impact of two online service recovery strategies – online information and technology-mediated communication – on customer satisfaction, switching and word of mouth intentions. D

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Albonda, Haider, Kadhum Al-Majdi, and Bahaa Abbas. "Developing capacity sharing strategy for vehicular networks with integrated use of licensed and unlicensed spectrum." EUREKA: Physics and Engineering, no. 3 (May 31, 2022): 149–58. http://dx.doi.org/10.21303/2461-4262.2022.002352.

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A widely deployed cellular network, supported by direct connections, can offer a promising solution that supports new services with strict requirements on access availability, reliability, and end-to-end (E2E) latency. The communications between vehicles can be made using different radio interfaces: One for cellular communication (i.e., cellular communication over the cellular network based on uplink (UL)/downlink (DL) connections) and the other for direct communication (i.e., D2D-based direct communications between vehicles which allows vehicular users (V-UEs) to communicate directly with oth

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Albonda, Haider, Kadhum Al-Majdi, and Bahaa Abbas. "Developing capacity sharing strategy for vehicular networks with integrated use of licensed and unlicensed spectrum." EUREKA: Physics and Engineering, no. 3 (May 31, 2022): 149–58. http://dx.doi.org/10.21303/2461-4262.2022.002352.

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A widely deployed cellular network, supported by direct connections, can offer a promising solution that supports new services with strict requirements on access availability, reliability, and end-to-end (E2E) latency. The communications between vehicles can be made using different radio interfaces: One for cellular communication (i.e., cellular communication over the cellular network based on uplink (UL)/downlink (DL) connections) and the other for direct communication (i.e., D2D-based direct communications between vehicles which allows vehicular users (V-UEs) to communicate directly with oth

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Albonda, Haider, Kadhum Al-Majdi, and Bahaa Abbas. "Developing capacity sharing strategy for vehicular networks with integrated use of licensed and unlicensed spectrum." EUREKA: Physics and Engineering, no. 3 (May 31, 2022): 149–58. https://doi.org/10.21303/2461-4262.2022.002352.

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A widely deployed cellular network, supported by direct connections, can offer a promising solution that supports new services with strict requirements on access availability, reliability, and end-to-end (E2E) latency. The communications between vehicles can be made using different radio interfaces: One for cellular communication (i.e., cellular communication over the cellular network based on uplink (UL)/downlink (DL) connections) and the other for direct communication (i.e., D2D-based direct communications between vehicles which allows vehicular users (V-UEs) to communicate directly with oth

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Feng, Huazhi, and Lidong Zhu. "Handover Scheme in LEO Satellite Networks Based on QoE for Streaming Media Services." Sensors 25, no. 7 (2025): 2165. https://doi.org/10.3390/s25072165.

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The development of satellite communications has received considerable attention in recent years. Early satellite communications were dominated by voice and low-speed data services, but now they must support high-speed multimedia services. Low Earth Orbit (LEO) satellites, because of their lower altitude orbits, have much smaller transmission loss and delay than Geostationary Earth Orbit (GEO) satellites, and they are an important part of the future realization of high-bandwidth and low-latency multimedia services. Among them, the on-demand streaming service has a large number of users in terre

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Morag, Ido, Efrat Kedmi-Shahar, and Dana Arad. "Remote Communications between Patients and General Practitioners: Do Patients Choose the Most Effective Communication Routes?" International Journal of Environmental Research and Public Health 20, no. 24 (2023): 7188. http://dx.doi.org/10.3390/ijerph20247188.

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The use of remote communication between patients and general practitioners has greatly increased worldwide, especially following the COVID-19 outbreak. Yet, it is important to evaluate the impact of this shift on healthcare quality. This study aimed at evaluating remote healthcare quality by comparing four remote patient-to-physician communication modes used in Israel. The research methodology entailed criteria-based analysis conducted by healthcare quality experts and a subjective patient-perception questionnaire regarding the healthcare quality attributed to each mode and the extent to which

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Larasati, Ayu, and Puji Lestari. "CLIENT SERVICE COMMUNICATION’S AUDIT THROUGH DIGITAL COMMUNICATION AT INDONESIA COMMUNICATIONS." Indonesian Journal of Communication Studies 15, no. 2 (2022): 129. http://dx.doi.org/10.31315/ijcs.v15i2.8277.

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During the COVID-19 pandemic, the Indonesian government implemented policies which required people to work, pray, and study from home or a Work From Home (WFH). Such policies are also carried out by ID COMM to serve clients. Thus, this unprecedented phenomenon changed its communication system. This communication audit research is being conducted, to evaluate the flow of communication that occurs to serving clients in ID COMM. The data that was used for this study is taken from interviews and observation through qualitative methods and literature review. As an agency, ID COMM uses transactional

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Fitri, Ainal, Asmaul Husna, Yuhdi Fahrimal, and Futri Syam. "Maximizing public service through a humanistic communication approach." Community Empowerment 9, no. 3 (2024): 531–38. http://dx.doi.org/10.31603/ce.11064.

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Optimal public service by an institution is closely tied to effective communication practices. However, at the West Aceh Police, the desire to maximize public services is impeded by communication problems between police officers and the public during service provision. This issue has prompted community service activities aimed at enhancing public services by improving communication skills, particularly through a humanistic approach. The training involved 30 members of the West Aceh Police and utilized various methods such as lectures, discussions, basic communication techniques training, and p

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A, Sasi, and Santhiya P. "Dynamic Location Modelling in 3D Beamforming for 5G Mobile Communications." Computer Engineering and Applications Journal 4, no. 1 (2015): 43–50. http://dx.doi.org/10.18495/comengapp.v4i1.116.

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Mobile communication system is designed to provide reliable communication with more number of services and with low cost among multiple users. Due to limited frequency spectrum and resources, mobile communication requires more development in case of both establishing communication and maintenance in service quality. To fulfill these requirements, 5G mobile communication is being developed to provide high quality reliable communication and quality of service, by using beamforming model. As the trend of next generation mobile communication, 3D directional transmission is considered to give enhan

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PĂSCUȚOIU, Ovidiu, and Maria-Daniela TACHE (UNGUREANU). "UAV COMMUNICATION PROTOCOLS AND QUALITY OF SERVICE IN 5G COMMUNICATION." Review of the Air Force Academy 22, no. 1 (2024): 5–10. http://dx.doi.org/10.19062/1842-9238.2024.22.1.1.

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This paper aims to provide an overview of common network protocols in UAV communications with a focus on security and vulnerabilities. In order to assess the common types of vulnerabilities, various elements must be taken into account such as mission purpose, communication type and protocol. The paper will walk through the main types of UAV protocols and make a brief analysis in terms of communication network security. It will also look on 5G communication requirements in terms of quality of service.

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Chung, Moon Y., and Hedda Meadan. "Caregiver Involvement in Early Intervention Services: Service Providers' Perspectives." Inclusion 9, no. 1 (2021): 31–45. http://dx.doi.org/10.1352/2326-6988-9.1.31.

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Abstract Communication skills are critical for young children with developmental disabilities or delays (DD) to increase their inclusion in school and community settings. Thus, many early intervention (EI) services focus on improving children's communication skills. The involvement of the caregivers, the natural change agents, in EI sessions could significantly impact the communication skills development of young children with DD. EI service providers' perspectives could be one of the factors that increase caregiver involvement. Their perspectives may work as a discernment variable through whi

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Chen, An-Che. "Human Error Analysis to Customer Communication for Realtor Service Quality and The Implications to Personnel Training." International Journal for Innovation Education and Research 6, no. 12 (2018): 139–48. http://dx.doi.org/10.31686/ijier.vol6.iss12.1257.

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The quality of customer service, especially in realtor service, is centered at customer contact and communication. Because of the inherent diversity in customer demands and the consequent service procedures, the analysis of the service errors or failures in customer communication from the human factors perspective may provide an effective alternative toward the quality improvement in customer services beside the SERVQUAL-based approaches. This study investigates the pattern of communication errors occurred in realtor service operations and the associated latent failures for the implications to

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McLennan, Fiona, Kate Vickers, Kylie Mason, Karen Bloomberg, Victoria Leadbetter, and Meg Engel. "Capacity Building and Complex Communication Needs: A New Approach to Specialist Speech Pathology Services in Rural Victoria." Australian Journal of Primary Health 12, no. 2 (2006): 66. http://dx.doi.org/10.1071/py06024.

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The aim of this article is to provide a description of the establishment of an innovative approach to improving speech pathology services and community inclusion of people with complex communication needs in rural Victoria. The East Hume Regional Communication Service was established by Ovens and King Community Health Service in partnership with Wodonga Regional Health Service in 2004 as part of a "hub and spoke" network of services across Victoria for people with complex communication needs. Unlike traditional speech pathology services that historically have focused on clinical one-to-one int

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Jeong, Hwa Young, and Hae Gill Choi. "The Web Service Framework for SaaS in Cloud Computing Environment." Applied Mechanics and Materials 300-301 (February 2013): 664–67. http://dx.doi.org/10.4028/www.scientific.net/amm.300-301.664.

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Software is also an integral part of other major ICT (information communication technology) equipment and devices, such as hardware, network, end-user communications equipment and carrier services. Recently software area has changing their using method from traditional ways to providing their process as a service. That is web service based SaaS in cloud computing. In this research, we consider the framework to process web service on SaaS, cloud computing environment. For this process, the framework has service search agent, service management mediator, UDDI server and web service inform.

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Kayubiyanto, Anggit Yoebrilianti, and Ardy Nugroho. "The Effect of The Role of Marketing Communications and Primary Service Quality on Customer Satisfaction of Developed HRD on The Account Representative (AR)." Almana : Jurnal Manajemen dan Bisnis 5, no. 3 (2021): 454–59. http://dx.doi.org/10.36555/almana.v5i3.1725.

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This study takes the title of a study on the effect of marketing communication and excellent service quality on customer satisfaction of customer HRDs at the BPJS Ketenagakerjaan Account Representative (AR) Serang Branch Office. Marketing communication is a communication activity that seeks to combine advertising with other marketing communication tools such as Advertising, Public Relationship, Direct Selling, Promotion, Personal Selling. In addition, factors that can affect customer satisfaction are the quality of service that is owned by the company. The quality of the assessment services in

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Sawitri, Dyah, Wiliarisa Prita Purwanti, and Kohar Adi Setia. "Analisis Pengaruh Kepemimpinan, Komunikasi, dan Sistem Kontrol Terhadap Kinera Organisasi Melalui Perilaku Pelayanan." Jurnal Manajemen dan Bisnis Indonesia 5, no. 1 (2017): 62–77. http://dx.doi.org/10.31843/jmbi.v5i1.140.

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The improvement of health services should be directed to the provision of quality health services that are organized in accordance with the ethical standards and professional services. Under these conditions the hospital as a health care unit is required to improve its performance in a way to serve the community as well as possible in order to be a good hospital and the one refered to, able to give satisfaction to the patient. The purpose of study ia to examine the effect of (1) the leadership on the service behavior. (2) the communication on the service behavior. (3) the system of contr

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Pierre, Julien, Lilian Pichot, and Fabrice Burlot. "Le sport en entreprise au service des pratiques managériales." Communication, Vol. 28/1 (September 1, 2010): 133–60. http://dx.doi.org/10.4000/communication.2075.

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Pascual, Glenn D. "Nursing Communication Bundle: Behavior Standards Review Article Series: 1." International Journal of Nursing Sciences and Clinical Practices 2, no. 1 (2021): 1–6. http://dx.doi.org/10.47890/ijnscp/glenndpascual/2021/10042116.

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Changing healthcare delivery systems demand greater accountability from hospital organizations and healthcare providers (Briggs et al., 2018). The radical restructuring of the healthcare system that is required to reduce spiraling healthcare costs and make healthcare accessible to all citizens will necessitate ongoing changes in healthcare organizations. The challenge for hospital organizations is to improve quality and service delivery through an ongoing process of innovation, restructuring of systems and processes, and implementation of aligned service behaviors to increase patient satisfact

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Uswatun Hasanah, Dewi Ilma Agustin, Ani Gusliyani, Resa Rahmawati, and Sisca Dwi Aprilia. "Membangun Citra Perusahaan melalui Corporate Communication : Studi Kasus Klinik Pelangi Bunda Medika." TUTURAN: Jurnal Ilmu Komunikasi, Sosial dan Humaniora 3, no. 1 (2025): 132–43. https://doi.org/10.47861/tuturan.v3i1.1524.

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This research aims to analyze how Pelangi Bunda Medika Clinic builds a positive corporate image through effective corporate communication strategies. A strong corporate image is very important, especially in the health sector, to increase patient confidence in the services provided. In this context, Pelangi Bunda Medika Clinic uses a planned communication approach through various channels, such as social media, website and customer service, to create a professional, safe and friendly impression in the eyes of the public. Through the implementation of integrated corporate communications, this c

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Lee, Eun Joo, Mi Young Choi, Kyung Mi Kim, and Eun Jin Kim. "Development and Effectiveness of Emergency Medical Service Guidance Video." Quality Improvement in Health Care 31, no. 1 (2025): 88–99. https://doi.org/10.14371/qih.2025.31.1.88.

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Purpose: The purpose of this study is to test its effectiveness by producing and providing videos on emergency medical services to subjects who use the emergency room.Methods: This study is a non-equivalent control group no-synchronic design's quasi-experimental study to verify the effect of information provision through the development and provision of emergency medical service guidance videos on the subject's emergency medical service satisfaction, communication satisfaction with nurses, and the subject's anxiety. This study was conducted on patients using the emergency room of B General Hos

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Yan, Can', and Lyubov Goncharova. "Service Communication as a Status-Oriented Type of Discourse: Linguistic and Communicative-Pragmatic Characteristics." Scientific Research and Development. Modern Communication Studies 11, no. 6 (2022): 29–39. http://dx.doi.org/10.12737/2587-9103-2022-11-6-29-39.

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The purpose of the study is to describe service communication as a status-oriented type of discourse, to analyze its communicative-pragmatic, genre-stylistic and linguistic characteristics.  The article defines the institutional features of service communication, describes the participants of the discourse and their communicative behavior in the process of interaction, analyzes the texts of service communication in its oral and written modes. Methods and materials. The methods of observation and description, interpretation and generalization, linguosociological analysis were used i

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САПЕГА, Вячеслав Александрович. "FORWARDING ACTIVITIES IN THE FIELD OF POSTAL SERVICES." Rule-of-law state: theory and practice 18, no. 3(69) (2022): 84–88. http://dx.doi.org/10.33184/pravgos-2022.3.11.

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Currently, there is no scientific justification for the legal nature of postal forwarding services, despite the fact that their existence is reflected in Article 1 of the Federal Law of June 30, 2003 No. 87-FZ «On Forwarding Activities». There are no unanimous opinions on the correlation of postal services with forwarding, regulated by the rules of Ch. 41 of the Civil Code of the Russian Federation. This constrains the development of legislation in this area of legal regulation and relevant segments of transport and communication markets. Purpose: to develop a scientific idea of the bases of l

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Harahap, Jam’ah, Rahmanita Ginting, and Arifin Saleh. "Analisis Komunikasi Publik Pejabat PTSP dalam Meningkatkan Kualitas Layanan di Pemerintah Kabupaten Labuhanbatu Selatan." Journal of Education, Humaniora and Social Sciences (JEHSS) 7, no. 2 (2024): 826–34. https://doi.org/10.34007/jehss.v7i2.2424.

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This study aims to analyze the public communication process of One-Stop Integrated Service officials to the public in improving the quality of services in the South Labuhanbatu Regency Government and analyze the obstacles to the public communication process of One-Stop Integrated Service officials to the public in improving the quality of services in the South Labuhanbatu Regency Government. The theories used are the theory of public communication, public services, and service quality. This research method is qualitative. The informants in this study are the Head of Service, Secretary, Service

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Hu, Bo, Xin Liu, Jinghong Zhao, et al. "A Packet Scheduling Method Based on Dynamic Adjustment of Service Priority for Electric Power Wireless Communication Network." Wireless Communications and Mobile Computing 2020 (November 1, 2020): 1–13. http://dx.doi.org/10.1155/2020/8869898.

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With the development of the energy Internet, power communication services are heterogeneous, and different power communication services have different business priorities. The power communication services with different priorities have different requirements for network bandwidth and real-time performance. For traditional unified service, a scheduling method cannot meet these service requirements at the same time, and electric power communication network cannot guarantee the quality of service. Therefore, how to make full use of the time-varying characteristics of communication resources to me

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