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Dissertations / Theses on the topic 'Communication service'

Author: Grafiati

Published: 30 May 2022

Last updated: 31 July 2025

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1

Heslop, Brian C. Barton Matthew. "Internship for the United States Embassy Brasilia." [Cedar City, Utah : Southern Utah University], 2009. http://unicorn.li.suu.edu/ScholarArchive/Communication/HeslopBrian.pdf.

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Thesis (M.S.)--Southern Utah University, 2009.<br>Title from PDF title page. "April 16, 2009." "In partial fulfillment of the requirement for the degree [of] Master of Arts in Professional Communication." "A capstone internship portfolio presented to the faculty of the Communication Department at Southern Utah University." Dr. Matthew H. Barton, Capstone Internship Supervisor Includes bibliographical references (p. 44-45).

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2

Hope, Peter C. "Service failure and recovery : relational aspects of communication in the service encounter." Thesis, Queensland University of Technology, 2002.

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3

Chi, Yuan, and Yaqi Quan. "Service Quality Perspective and Customer Satisfaction: : Xingya Technical Communication Company." Thesis, Högskolan i Gävle, Företagsekonomi, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-24026.

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Aim: The purpose of this study is to investigate the evaluation and conceptualization of service quality and its interactive impacts for customer satisfaction. This study provides some positive and constructive proposal to make up the service gap ,and provides preliminary results supported by SERVQUAL model to measure the mutual interactions between service quality and customer satisfaction. Service quality and customer satisfaction have been studied by the help of quality dimensions and some suggestions are offered for improving service quality. Methods: The primary data have been collected t

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4

Shulver, Michael John. "Service design : imperatives, processes and communication." Thesis, University of Warwick, 2001. http://wrap.warwick.ac.uk/4180/.

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This research was an investigation into the nature of new service design (NSD) activity. The thesis researched literature on NSD and established limits of its applicability. Also developed was NSD process and content theory outside such limits. The research was a multiple site case study. At the level of case-sites the study used the interpretative approach called "explanation-building; " the development of narratives that explained data using concepts from the literature review. The "crosscase" analysis tested these theoretical concepts and allowed the emergence of new empirical categories, a

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Zhurba, T. V. "Formation of service sphere communication policy." Thesis, Sumy State University, 2017. http://essuir.sumdu.edu.ua/handle/123456789/66274.

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The considerable growth rates of service sphere and competition at the market predetermine the necessity of development and introduction of effective communication policy. Basic directions of activity, which help to realize communication policy in the working process of any management subject, are marketing (in its various variants), stimulating measures and personal (private) communications.

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Bhatti, Atif, and Imran Aslam Choudhary. "Service Discovery for Future Mobile Services." Thesis, Norwegian University of Science and Technology, Department of Telematics, 2010. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-10900.

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The pervasive computing environment for heterogeneous network is on a continuous rise. The ability to interact and control network devices with different functionalities within office and home environment could be very beneficial to a lot of users. The service discovery in computers and mobile devices enabled them to interact with one another through wireless and heterogeneous wired networks. Services advertise their existence in a dynamic way and devices are designed with this capability to discover these services and its properties automatically. These devices are though based on different t

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7

Boyer, Eric B. "Multicast communication with guaranteed quality of service." Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 1993. http://handle.dtic.mil/100.2/ADA277650.

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Thesis (M.S. in Electrical Engineering and Electrical Engineer) Naval Postgraduate School, December 1993.<br>Thesis advisor(s): Shridhar B. Shukla. "December 1993." Includes bibliographical references. Also available online.

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8

Fossum, Bjöörn. "Communication in the health service : two examples /." Stockholm : Karolinska inst, 2003. http://diss.kib.ki.se/2003/91-7349-667-7/.

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Cismasu, Codrut Octavian. "Distributed simulation of personal communication service networks." Thesis, McGill University, 2001. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=32986.

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Parallel and distributed simulation is recognized as a viable method for the modeling of complex dynamic systems. The main benefits of using a parallel versus a sequential technique in solving these problems are decreasing execution time and distributing the memory used in the simulation over a number of processors.<br>Parallel simulation techniques have successfully been applied to the modeling of cellular communication services. They focus on defining efficient models for simulation, on the study of protocols or on the performance analysis of resource allocation algorithms. In this thesis, w

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10

Isar, Hervé. "Le service public et la communication audiovisuelle." Aix-Marseille 3, 1993. http://www.theses.fr/1993AIX32017.

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Ce travail se propose d'etudier l'evolution de l'idee de service public en matiere de communication audiovisuelle, afin de juger de son role et de son bien-fonde, depuis l'apparition de la radio et de la television en france la premiere partie, consacree a l'activite de communication audiovisuelle, aborde des questions preliminaires de definitions permettant la mise en evidence des differents aspects du service public qui, en tant que qu'expression, concept, systeme et notion juridique, interesse directement le secteur de la radiotelevision. Une fois donnees, ces definitions vont permettre une

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11

Laghari, Khalil ur Rehman. "On quality of experience (QoE) for multimedia services in communication ecosystem." Thesis, Evry, Institut national des télécommunications, 2012. http://www.theses.fr/2012TELE0008/document.

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Aujourd'hui, la satisfaction du client et la joie deviennent les principaux différenciateurs pour évaluer l'efficacité des opérateurs télécoms et les fournisseurs de services. Dans ce marché concurrentiel, la mauvaise qualité de l'expérience (QoE) conduit à une réaction en chaîne de la parole négative de la bouche, pousser les clients dans les bras de concurrents en attente. Par conséquent, il est important pour les fournisseurs de services pour assurer la qualité supérieure de l'expérience afin d'éviter la déloyauté clientèle et la réputation négative. QoE est une émergence rapide multi-disci

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Laghari, Khalil ur Rehman. "On quality of experience (QoE) for multimedia services in communication ecosystem." Electronic Thesis or Diss., Evry, Institut national des télécommunications, 2012. http://www.theses.fr/2012TELE0008.

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Aujourd'hui, la satisfaction du client et la joie deviennent les principaux différenciateurs pour évaluer l'efficacité des opérateurs télécoms et les fournisseurs de services. Dans ce marché concurrentiel, la mauvaise qualité de l'expérience (QoE) conduit à une réaction en chaîne de la parole négative de la bouche, pousser les clients dans les bras de concurrents en attente. Par conséquent, il est important pour les fournisseurs de services pour assurer la qualité supérieure de l'expérience afin d'éviter la déloyauté clientèle et la réputation négative. QoE est une émergence rapide multi-disci

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13

Kanter, Theo. "Adaptive Personal Mobile Communication, Service Architecture and Protocols." Doctoral thesis, KTH, Microelectronics and Information Technology, IMIT, 2001. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-3273.

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Ree, Tormod Ingridsønn. "Business Analysis of Communication and IT Service Portfolios." Thesis, Norwegian University of Science and Technology, Department of Telematics, 2007. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-8738.

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<p>The last decades in the communication and IT industry have been influenced by the introduction of numerous new business actors and technological systems. They have brought with them a wide variety of business actors operating on different levels of the value chain, or together in complex value constellations. Old platform specific standards have started to fade away, and new platforms with more streamlined layers have appeared. These new platforms are part of the Next Generation Network (NGN). Services of this network utilize a number of service enablers. The new service platforms deliver s

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Petkov, Petko Nikolov. "Improving Quality of Service in Baseband Speech Communication." Doctoral thesis, KTH, Kommunikationsteori, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-145547.

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Speech is the most important communication modality for human interaction. Automatic speech recognition and speech synthesis have extended further the relevance of speech to man-machine interaction. Environment noise and various distortions, such as reverberation and speech processing artifacts, reduce the mutual information between the message modulated inthe clean speech and the message decoded from the observed signal. This degrades intelligibility and perceived quality, which are the two attributes associated with quality of service. An estimate of the state of these attributes provides im

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Athanassopoulou, Pinelopi. "Developer - customer communication in successful new service development." Thesis, City University London, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.390938.

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Gemikonakli, Eser. "Multi-service traffic modelling for wireless communication systems." Thesis, Middlesex University, 2014. http://eprints.mdx.ac.uk/13716/.

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This thesis presents generic traffic models which can be used for integrated voice and data traffic for networks with various characteristics. The main focus is on the impact of buffering voice and data packets having various traffic loads and analyzing the effects of mobility issues on system performance. Analytical models for single and multi-channel systems are developed and their solution techniques for finite and infinite queuing capacities are presented. For single server systems a new product form solution approach is only provided for the static stations. For more complex systems, when

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18

Garcia, Macias José Antonio. "Architecture de communication mobile avec qualité de service." Grenoble INPG, 2002. http://tel.archives-ouvertes.fr/tel-00004445.

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Cette thèse est dédiée à l'étude de la mobilité et de la qualité de service (QoS) sur les réseaux locaux sans-fil (WLANs). Nous affirmons que plusieurs conditions doivent être satisfaites afin de pouvoir donner des garanties de QoS sur des réseaux locaux sans-fil. Nous proposons que les WLANs adoptent un modèle de QoS basé sur des garanties statistiques, tel que le modèle Diffserv de l'IETF. Le protocole Mobile IP, ainsi que d'autres mécanismes de gestion de la mobilité ne sont pas adaptés pour gérer la mobilité dans des régions limités géographiquement. Pour cela, nous proposons une approche

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Doi, Jean. "A philosophy of communication for the worship service." Theological Research Exchange Network (TREN), 1998. http://www.tren.com.

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Spiniak, Juan (Spiniak Irarrazaval). "Digital help service opportunities for communication service providers in the convergent digital home." Thesis, Massachusetts Institute of Technology, 2010. http://hdl.handle.net/1721.1/67570.

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Thesis (S.M. in Engineering and Management)--Massachusetts Institute of Technology, Engineering Systems Division, System Design and Management Program, February 2011.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (p. 97-100).<br>Homes are becoming increasingly connected as new technologies allow users to access media and information from any-device at anytime. Notebooks, HDTVs, smartphones, media servers, photo cameras, and video cameras, all form part of this new digital ecosystem where - the vision says - information and content will flow easily across devic

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Georgiev, Rumen, Volodymyr Zhavoronkov, Румен Георгієв, and Володимир Жаворонков. "Comparison of service provision by the leaders in the world mobile communication services market." Thesis, National Aviation University, 2021. https://er.nau.edu.ua/handle/NAU/50572.

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The mobile market is developing at an unprecedented pace. It seems that almost every day the new devices appear. They are faster, more convenient and more powerful than the old ones. And almost every moment new types of mobile devices are created, and the number of applications running on them is estimated at millions. There is a huge need for new devices and applications that should generate huge amounts of mobile data.<br>Ринок мобільного зв’язку розвивається безпрецедентними темпами. Здається чи не щодня з’являються нові моделі. Вони швидші, більш зручні і більш потужні, ніж попередні. І

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22

Afonso, Ana Filipa Pires. "Reducing linearity requirements for in-body communication in the medical implant communication service band." Master's thesis, Universidade de Aveiro, 2016. http://hdl.handle.net/10773/18395.

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Güichal, Guillermo Edgardo. "Service location architectures for mobile ad-hoc networks." Thesis, Georgia Institute of Technology, 2001. http://hdl.handle.net/1853/14728.

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24

Dallinger, Ioana. "An experimental investigation into the timing of service failure communication." Diss., Virginia Tech, 2021. http://hdl.handle.net/10919/104147.

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Service failures are common in the hospitality industry and are often associated with low guest satisfaction. However, guest satisfaction is possible to be restored when excellent service recovery tactics are deployed in a timely fashion. The temporary unavailability of a service offering is a type of failure recognized by practitioners, customers, and the research community, yet it is typically only used for illustrative purposes in research. Given the ubiquity of this type of failure in the industry, the lack of investigations of its various aspects (e.g., communication of the occurrence

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Hine, Nicolas A. "Towards a multimedia communication service for people with disabilities." Thesis, University of Dundee, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.271377.

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Hvitman, Sandra, and Elin Rylner. "Service Recovery Policy, Empowerment or both? : A study of the interrelation between service recovery policy and empowerment within service organizations." Thesis, Jönköping University, JIBS, Business Administration, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-231.

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<p>Today’s economy is getting more service oriented and we live in a service society. The service sector has experienced a great development, which has implied and implies greater competition. The customers have a wider range of services to choose among and as a service provider, it is all about providing a superior service. However, being a service provider can sometimes imply a hard undertaking. Sometimes the service provider does not accomplish to provide the service perfectly. These situations are more known as service failures. Service recoveries are often used to recover service failures

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Mpungose, Makhosazane Buselaphi. "Digital Communication: perceptions of rural communities on the safety of e-commerce transactions." Thesis, University of Zululand, 2012. http://hdl.handle.net/10530/1218.

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A thesis submitted in fulfilment of the requirements for the degree of Masters in Communication Science at the University of Zululand, South Africa, 2012.<br>Advances in electronic service technology have created great opportunities as well as threats to organizations in various business and services sectors. As such businesses, either willingly or reluctantly, are increasingly embracing the Internet as distribution channel in order to remain competitive or gain market share. With particular reference to e-services, absence of accurate information on factors that have influenced user’s beh

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BRANDTER, TOBIAS, and TORBJÖRN KÖLZOW. "The combination of Lean and Service Design - development of a communication tool for healthcare services." Thesis, KTH, Maskinkonstruktion (Inst.), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-192522.

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Inom vården kämpar man idag med ineffektiva arbetsprocesser och strama monetära tillgångar för att möta utmaningar som kommer med en allt äldre befolkning och de krav som detta ställer på vårdapparaten. Som ett svar dessa problem har detta examensarbetet fokuserat på att förbättra arbetsprocesser på ett akutsjukhus i Stockholmsregionen och göra dessa tids- och kostnadseffektiva samtidigt som man vill bibehålla en hög patientsäkerheten. Genom att kombinera Lean och tjänstedesignmetoder identifierades, efter observationer och intervjuer, icke-värdeskapande aktiviteter under ett operationsförfara

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Yellakonda, Amulya. "DESIGN AND IMPLEMENTATION OF RICH COMMUNICATION SERVICE SCENARIO REPLAYER AND PERFORMANCE EVALUATION OF APPLICATION SERVICE." Thesis, Blekinge Tekniska Högskola, Institutionen för kommunikationssystem, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-10846.

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Rich Communication Services(RCS) program is a GSM Association (GSMA) initiative to create inter-operator communication services based on IP Multimedia Subsystem (IMS) . This initiative came up as the Global Telecom Operators ́response to the decline in their revenues and to help compete ’Over The Top’(OTT) service providers such as Viber, whatsapp, etc. RCS is an universal standard, making it inter-operable between mul- tiple service providers unlike OTT services with closed communities. RCS services use IMS as the underlying architecture with a RCS stack imple- mented into Android background

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Ahmed, Zeeshan. "Quality of service in Wimax for multimedia services." Nantes, 2013. http://www.theses.fr/2013NANT2029.

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Le standard IEEE 802. 16 est une importante technologie d’accès haut débit sans fil. Il prend en charge de nombreuses applications avec des besoins de qualité de service (QoS) très différents demandant des mécanismes efficaces et une bonne architecture de QoS. Toutefois, certains détails algorithmiques tels que l’ordonnancement et les mécanismes de contrôle d’admission (CAC) restent libres. Nous proposons un algorithme à deux niveaux (TLSA) pour l’ordonnancement des paquets en voie montante. Au premier niveau, un algorithme d’ordonnancement inter-classe distribue la bande passante entre les di

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Müller, Sabine, Veronika Safarova, and Michelle Villavicencio. "Analysing the Communication Gap in a Business-to-Business Setting : A Qualitative Study of Alpha Inc. Sweden and its After Sales Service." Thesis, Mälardalens högskola, Akademin för ekonomi, samhälle och teknik, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-25335.

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Nordstedt, David Roger. "MicroJini a service discovery and delivery infrastructure for pervasive computing /." [Gainesville, Fla.] : University of Florida, 2001. http://purl.fcla.edu/fcla/etd/UFE0000338.

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Thesis (M.E.)--University of Florida, 2001.<br>Title from title page of source document. Document formatted into pages; contains xi, 76 p.; also contains graphics. Includes vita. Includes bibliographical references.

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Axelsson, Karin, and Stefan Ventura. "Reaching Communication Quality in Public E-Forms : A Communicative Perspective on E-Form Design." Linköpings universitet, VITS - Laboratoriet för verksamhetsinriktad systemutveckling, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-40628.

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This paper adopts a communication perspective on public electronic forms (e-forms). By doing so we define forms as instruments for communication and, thus, also instruments through which citizens perform different communicative actions towards government agencies. As such instruments, the forms might be more or less useful. The purpose of this paper is to explore what features of an e-form that increase the communication quality. We conduct a theoretical synthesis of three existing approaches for designing information systems. The result is a combined theory on key features of an e-form that m

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Eschenfelder, Beth E. "Interagency Collaboration and Communication: Funders and Service Providers Working Together to Create a Management Service Organization." [Tampa, Fla] : University of South Florida, 2007. http://purl.fcla.edu/usf/dc/et/SFE0002174.

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Krieff, Vincent. "Le patrimoine au service de la communication : ancrage territorial et communication organisationnelle du Pôle Mer PACA." Phd thesis, Toulon, 2013. http://tel.archives-ouvertes.fr/tel-01037871.

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Cette thèse questionne les Pôles de compétitivité, forme française de regroupements d'entreprises, lesquels sont considérés comme nécessaires pour favoriser l'innovation et la compétitivité des territoires et des entreprises (Silicon Valley, Sophia antipolis en sont les exemples les plus connus). Cependant à travers l'exemple Pôle Mer PACA, il semble que les acteurs se murent dans un présent perpétuel visible par la fédération autour de projets ponctuels sans forte pérennité ou capacité de fédération. Les dimensions formalisation de projet commun et inscription dans le territoire disparaissent

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Krieff, Vincent. "Le patrimoine au service de la communication : ancrage territorial et communication organisationnelle du Pôle Mer PACA." Electronic Thesis or Diss., Toulon, 2013. http://www.theses.fr/2013TOUL0012.

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Cette thèse questionne les Pôles de compétitivité, forme française de regroupements d’entreprises, lesquels sont considérés comme nécessaires pour favoriser l’innovation et la compétitivité des territoires et des entreprises (Silicon Valley, Sophia antipolis en sont les exemples les plus connus). Cependant à travers l’exemple Pôle Mer PACA, il semble que les acteurs se murent dans un présent perpétuel visible par la fédération autour de projets ponctuels sans forte pérennité ou capacité de fédération. Les dimensions formalisation de projet commun et inscription dans le territoire disparaissent

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Li, Yuen. "Media Influence and News Production Centralization| The Role of China News Service in Overseas Chinese Affairs." Thesis, The George Washington University, 2017. http://pqdtopen.proquest.com/#viewpdf?dispub=10278974.

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<p> After the bloody Tiananmen crackdown in 1989, the legitimacy of the Communist Party of China (CCP) suffered a devastating blow among the overseas Chinese (OC). The CCP responded to the challenge by implementing transnational outreach policy in the OC community, which includes substantial efforts to increase the Party’s influence in the overseas Chinese-language media (OCLM). By conducting a qualitative analysis of the evolution of the CCP's OC policy, this thesis finds that the Party has made tremendous progress in achieving the policy’s strategic goals: modernization and trans

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Perkins, E. R. "Persuasion or education : Health service methods of communication with parents." Thesis, University of Nottingham, 1986. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.373612.

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Bertin, Emmanuel. "Architecture des services de communication dans un contexte de convergence." Phd thesis, Institut National des Télécommunications, 2009. http://tel.archives-ouvertes.fr/tel-00541869.

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Les services de communication de nouvelle génération doivent pouvoir coopérer pour répondre à des besoins spécifiques tout en gardant leur autonomie. Ceci nécessite de maîtriser leurs architectures et de partager ces architectures au sein de l'entreprise. Des cadres architecturaux communs sont alors indispensables. Après avoir fait le point des travaux sur ce sujet dans les domaines télécoms, web et IT, et après avoir discuté des enjeux de la convergence des services télécoms, nous introduisons ici quatre angles de vue (métier, fonctionnel, technique et applicatif), ainsi qu'une méthodologie p

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40

Alhinai, Yousuf Salim. "The adoption of advanced mobile commerce services by individuals : investigating the impact of the interaction between the consumer and the mobile service provider /." Connect to thesis, 2009. http://repository.unimelb.edu.au/10187/6748.

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Kovac, Senad, and Mikael Holmgren. "Analysis of internal communication : case study Sandvik SMT Market Service." Thesis, University of Gävle, Department of Technology and Built Environment, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-736.

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<p>Large scale companies have massive information flows in their administrative</p><p>departments. This often creates problems when there is a lack of communication both</p><p>internally and with internal partners such as sales units.</p><p>Sandvik SMT Market Service (SBMS) is no exception in this case. They got big</p><p>problems with their communication with the sales units especially when it concerns the</p><p>mail traffic and routing of information. Today SBMS have three regional mailboxes</p><p>where the SU’s (Sales Unit) send their mails depending on which region they belong to.</p><p>Th

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Mclean, Margaret. "Patient-Professional Communication in a National Health Service Cancer Unit." Thesis, Roehampton University, 2008. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.515212.

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Ijambo, Liezel Jo-Anne. "An evaluation of mechanism for information communication technology service improvement." Thesis, Cape Peninsula University of Technology, 2011. http://hdl.handle.net/20.500.11838/1206.

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Submitted in partial fulfilment of the requirements for the Master Technology: Quality in the Faculty of Engineering<br>The adoption of best practice methodologies within Information Communication Technology (ICT) departments, are on the increase in order to bring about quality in their day-to-day activities. Computer and Telecommunication Services (CTS) is the ICT department within Cape Peninsula University of Technology (CPUT), and is in no way exempted from this. CTS adopted ITIL (Information Technology Infrastructure Library) as an Information Technology Service Management (ITSM) best prac

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Costa, Luís Henrique Maciel Kosmalski. "Routage dans l'Internet : qualité de service et communication de groupe." Paris 6, 2001. http://www.theses.fr/2001PA066454.

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Lo, Jonathan Lok-Chuen. "Selected problems analysis for Little LEO data communication service development /." [St. Lucia, Qld.], 2000. http://www.library.uq.edu.au/pdfserve.php?image=thesisabs/absthe16165.pdf.

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Chumak, Denis. "Role of social network systems in cyber culture and e-communication." Thesis, Молодь у глобалізованому світі: академічні аспекти англомовних фахових досліджень (англ. мовою) / Укл., ред. А.І.Раду: збірник мат. конф. - Львів: ПП "Марусич", 2011. - 147 с, 2011. http://er.nau.edu.ua/handle/NAU/20770.

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Crocker, Marylynne. "An evaluation to determine if there is a communication gap between Campus Auxiliary Services and their student customers /." Online version of thesis, 1993. http://hdl.handle.net/1850/11787.

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Weerakoon, Don Dilshan. "Radio resource management strategies for multiple services and their implications for guaranteed quality of service during handover." Thesis, King's College London (University of London), 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.251590.

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Johnston, Robert. "A model for the development of service agreements in the Information and Communication Technology sector." Thesis, Rhodes University, 2006. http://eprints.ru.ac.za/1343/.

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Wallin, Stefan. "Alarm and service monitoring of large scale multi-service mobile networks." Licentiate thesis, Luleå : Department of Computer Science and Electrical Engineering, Luleå University of Technology, 2009. http://pure.ltu.se/ws/fbspretrieve/2710296.

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