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Books on the topic 'Conceptual model patient satisfaction'

Author: Grafiati

Published: 3 June 2025

Last updated: 31 July 2025

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1

L, Parsons Mickey, and Murdaugh Carolyn L, eds. Patient centered care: A model for restructuring. Aspen Publishers, 1994.

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2

R, Pope Clyde, ed. Promise and performance in managed care: The prepaid group practice model. Johns Hopkins University Press, 1994.

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3

Stumpf, Linda Rebecca. AN ANALYSIS OF A GOVERNANCE MODEL IN NURSING SERVICE (JOB SATISFACTION, RETENTION, PATIENT SATISFACTION). 1995.

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4

Dozier, Ann Marie. EVALUATING THE NURSE-CLIENT SERVICE ENCOUNTER: TESTING A MODEL (PATIENT SATISFACTION). 1996.

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5

Greeneich, Diane Maree Sturdy. A MODEL OF PATIENT SATISFACTION AND BEHAVIORAL INTENTION IN MANAGED CARE (NURSE PRACTITIONERS). 1995.

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6

Murdaugh, Carolyn L., and Mickey L. Parsons. Patient-Centered Care: A Model for Restructuring. Jones & Bartlett Publishers, 1994.

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7

Giese, Alexis A., and Maryann Waugh. Conceptual Framework for Integrated Care. Edited by Robert E. Feinstein, Joseph V. Connelly, and Marilyn S. Feinstein. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780190276201.003.0001.

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Rather than a prescribed model of health service delivery, integrated care is a conceptual framework that can be implemented using a variety of styles and models. The concept of integration is based in a biopsychosocial perspective of health and wellness. Effective integration is associated with a set of common elements including team-based care delivery, a patient-centered orientation, care coordination, and a population-based approach. While the most common application of integrated care incorporates behavioral health services into primary care settings, effective health care reform will inc

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8

Rosen, David H., and Uyen B. Hoang. The Patient-Centered Interview. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780190628871.003.0005.

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In this chapter, the focus is on the patient-centered interview as a basic tool that uses inherent principles of the biopsychosocial model to talk to patients. There are four key approaches to patient interviewing: the science of observation, following the affect, the concept of process, and the A.R.T. of interviewing. Observational skills can be refined to yield valuable clinical data. Follow-the-affect helps to guide the interview in relation to what the patient is feeling, and it acknowledges the importance of students’ abilities to keep track of their own feelings. The interview process se

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9

Engel, George L. Clinical Application of the Biopsychosocial Model. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780190628871.003.0002.

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Work by the late Dr. George Engel comprises this chapter of Patient-Centered Medicine: A Human Experience in which the clinical application of the biopsychosocial model is examined. How physicians approach patients and the problems they present are influenced by the conceptual models around which their knowledge is organized. In this chapter, the implications of the biopsychosocial model for the study and care of a patient with an acute myocardial infarction are presented and contrasted with approaches used by adherents of the more traditional biomedical model. A medical rather than a psychiat

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10

ANSI/AAMI 2700-1:2019; Medical Devices and Medical Systems—Essential safety and performance requirements for equipment comprising the PATIENT-centric integrated clinical environment (ICE)—Part 1: General requirements and conceptual model. AAMI, 2019. http://dx.doi.org/10.2345/9781570207235.

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11

Brown, Richard F., Alexander Wuensch, and Carma L. Bylund. Models of communication skills training and their practical implications. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780198736134.003.0003.

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Several models of physician–patient communication that have served as conceptual frameworks for communication skills training have been described over recent years. In this chapter, we review the following models: the E4 Model; Three-function model; Calgary–Cambridge Observation Guide; Patient-Centred Clinical Method; SEGUE Framework; Four Habits Model; and SPIKES. We then discuss the strengths and limitations of these models and describe a model we developed, the Comskil Conceptual Model. Communication skills training for healthcare professionals (CST) is an effective means to ensure high-qua

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12

Briggs, Josephine P. Integrative Medicine and Public Policy. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780190241254.003.0022.

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This chapter, “Integrative Medicine and Public Policy,” summarizes the public resources supporting the development of integrative medicine and some of the policy and regulatory implications of the model of integrative care that starts with the personal perspective of the patient. This chapter focuses on patient self-education, research on complementary health approaches and the development of an evidence-base for the practice of integrative medicine, professional standards for integrative medicine for complementary and alternative medicine providers, and the costs of complementary and alternat

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13

Konopasek, Lyuba, Marcy Rosenbaum, John Encandela, and Kathy Cole-Kelly. Evaluating communication skills training courses. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780198736134.003.0062.

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This chapter describes strategies for designing programme evaluation for communication skills training courses. It draws on the communication literature to demonstrate evaluation approaches including use of control groups, validated instruments, and observation methods. The logic model is introduced as a tool to ensure that evaluation is aligned with programme plans. Kirkpatrick’s four levels of programme evaluation are used to analyse training outcomes. Kirkpatrick’s Level 1 evaluates learners’ reaction to training. Level 2 evaluates changes in the learners’ attitudes, such as self-efficacy,

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14

D’Agostino, Thomas A., Carma L. Bylund, and Betty Chewning. Training patients to reach their communication goals. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780198736134.003.0008.

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Although effective physician–patient communication relies on both parties, an overwhelming majority of literature within the field of healthcare communication has focused on the physician or healthcare provider. This chapter presents research aimed at improving patient communication skills and physician–patient interactions through patient training. Published interventions can be categorized as those that entail the presentation of written materials only, materials plus some form of individualized coaching, or a group-based training format. Many patient communication interventions focus exclus

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15

Le Melle, Stephanie. Navigating Systems. Edited by Hunter L. McQuistion. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780190610999.003.0006.

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People who have complex behavioral health needs must navigate many different systems of care. To do this, they may require the support of providers who are knowledgeable about these systems of care and understand their roles from a systems perspective. The four factor model of systems-based practice gives providers a recovery-oriented conceptual framework for providing optimal care. The model is conceptualized as four roles—patient care advocate, team member, information integrator, and resource manager—that are performed by providers/psychiatrists to meet the comprehensive needs of the indivi

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16

Pade, Patricia, Laura Martin, and Sophie Collins. Treating Substance Use Disorders in Integrated Care Settings. Edited by Robert E. Feinstein, Joseph V. Connelly, and Marilyn S. Feinstein. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780190276201.003.0014.

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Addiction and substance use disorders (SUDs) are extremely prevalent and are commonly encountered in the primary care setting. The traditional separation of SUD treatment from mainstream medicine has not been an optimal model of effective patient care. Primary care providers can play a crucial role in the recognition, intervention, and treatment of SUDs. This chapter provides an overview of the assessment process, intervention strategies, and pharmacologic and nonpharmacologic treatments that can be effectively implemented in an integrated care environment or primary care setting for a variety

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17

Lehmann, Vicky, and Marrit A. Tuinman. Body Image Issues Across Cancer Types. Oxford University Press, 2018. http://dx.doi.org/10.1093/med/9780190655617.003.0005.

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Abstract: This chapter provides a broad overview of body image challenges experienced by cancer patients and survivors, first focusing on patient characteristics and common treatment side effects that can affect body image and then summarizing findings specific to certain clusters of diagnoses. Research in the area of body image and cancer has largely focused on patients with breast cancer. A growing body of research also recognizes the negative impact of altered appearance and functioning on body image outcomes of patients with sexual organ-related, gastrointestinal, head and neck, skin, and

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18

Upadhyay, Ashish, Lesley A. Inker, and Andrew S. Levey. Chronic kidney disease. Edited by David J. Goldsmith. Oxford University Press, 2015. http://dx.doi.org/10.1093/med/9780199592548.003.0094.

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The conceptual model, definition, and classification of chronic kidney disease (CKD) were first described in the National Kidney Foundation’s Kidney Disease Outcomes Quality Initiative (KDOQI) guidelines in 2002 and have had a major impact on patient care and research. Since this publication there has been an increased recognition that the cause of CKD influences progression and complications. In addition, epidemiologic reports from diverse populations have consistently shown graded relations between higher albuminuria and adverse kidney outcomes and complications, in addition to, and independ

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19

BAHADUR TIWARI, BHUPENDRA, E. ESWARA REDDY, and SAM X. KINGSLEY JOSHUA. INNOVATIVE HUMAN RESOURCE PRACTICES AND EMPLOYEE ENGAGEMENT WITH SPECIAL REFERENCE TO IT SECTOR. Jupiter Publications Consortium, 2023. http://dx.doi.org/10.47715/jpc.b.978-93-91303-79-2.

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The industry of information technology in India includes the following services namely IT and software services, IT enabled services, hardware (engineering) services, and e-businesses/e-governance associated with government services. IT services are outsourcing of software support/installation, processing services, systems integration, exports of products and services, and training/education of the information technology science. The significant improvements in the industry have brought about a vital need for systematic process of managing the majority of employees in the IT industry. There wa

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