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Relevant bibliographies by topics / CRM Practices

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Journal articles
Dissertations / Theses
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Academic literature on the topic 'CRM Practices'

Author: Grafiati

Published: 3 June 2025

Last updated: 31 July 2025

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Journal articles on the topic "CRM Practices"

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D, VENKATRAMA RAJU, KAMARAJ S, and KANNAN J. "CRM Practices of Commercial Banks." Journal of Research on the Lepidoptera 50, no. 1 (2019): 23–29. http://dx.doi.org/10.36872/lepi/v50i1/201053.

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Rao, U. Kanaka, and P. Vijaya Laxmi. "CRM Practices at BSNL." Asian Journal of Research in Business Economics and Management 6, no. 3 (2016): 37. http://dx.doi.org/10.5958/2249-7307.2016.00019.0.

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Boppana, Venkat. "Sustainability Practices in CRM Solution Development." Global Research Review in Business and Economics 10, no. 5 (2024): 161–71. https://doi.org/10.56805/grrbe.24.10.5.70.

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G., D. V. Kusuma. "ASSESSMENT OF PATIENTS RESPONSES TOWARDS CRM PRACTICES." International Journal of Interdisciplinary Research in Arts and Humanities 2, no. 2 (2017): 187–90. https://doi.org/10.5281/zenodo.1066528.

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The present study is an attempt to evaluate the CRM practices crtitically in health care sector.  Health care industry is growing day-by-day in India. The numbers of patients are growing rapidly due to somany reasons. Keeping this point in view the researcher has made an attempt to assess the patient’s responses towards the CRM practices.  The data bas been collected, tabulated and further statistical tools like Chi-Square test, Correlation, ANOVA etc., have been used to analyze the data.

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Researcher. "AI AND CLOUD INTEGRATION: TRANSFORMING CRM PRACTICES." International Journal of Computer Engineering and Technology (IJCET) 15, no. 6 (2024): 197–210. https://doi.org/10.5281/zenodo.14055235.

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This comprehensive article examines the transformative impact of artificial intelligence and cloud computing integration in Customer Relationship Management (CRM) systems, highlighting key technological advancements, implementation strategies, and business outcomes. The article, drawing from studies spanning multiple organizations across numerous countries, reveals significant improvements in operational efficiency, with AI-enhanced CRM systems demonstrating substantial enhancements in response times, first-contact resolution rates, and customer lifetime value. The article explores critical as

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Rhoda, Adura Adeleye, Leonard Ndubuisi Ndubuisi, Franca Asuzu Onyeka, Feranmi Awonuga Kehinde, and Peter Oyeyemi Oluwaseun. "Business analytics in CRM: A comparative review of practices in the USA and Africa." World Journal of Advanced Research and Reviews 21, no. 2 (2024): 063–72. https://doi.org/10.5281/zenodo.13993709.

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In the dynamic landscape of global business, Customer Relationship Management (CRM) has emerged as a crucial strategy for organizations aiming to enhance customer satisfaction and loyalty. This study delves into the realm of Business Analytics (BA) within CRM, examining the diverse practices employed in the USA and Africa. The purpose is to identify similarities, differences, and potential areas for improvement, with the overarching goal of fostering more effective CRM strategies. The American business landscape, characterized by advanced technological infrastructure and matured data analytics

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Bala, Anju. "Role of Information Technology in Improving E-CRM Practices." International Journal of Research 11, no. 5 (2024): 420–27. https://doi.org/10.5281/zenodo.12618613.

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<em>The advent of information technology (IT) has significantly transformed various business processes, including Customer Relationship Management (CRM). Traditional CRM practices, which largely relied on manual processes and face-to-face interactions, have evolved into sophisticated digital systems, leading to the emergence of Electronic Customer Relationship Management (E-CRM). E-CRM leverages IT to enhance interactions with customers, streamline operations, and foster long-term relationships. This paper explores the multifaceted role of IT in improving E-CRM practices by examining its profo

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Kanchan. "Application of Customer Relationship Management (CRM) practices in Hotel Industries: A Review." International Journal of BRIC Business Research (IJBBR) 4, no. 3 (2015): 01–06. https://doi.org/10.14810/ijbbr.2015.4301.

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Customer Relationship Management (CRM) established unlimited attention in recent business scenario. It is considered as a tool of resolution to enormous scope. Due to the competitive environment, CRM is crucial and becomes strength for any industry’s performance. Though, limited efforts have done that reveals the relationship between CRM dimensions with service sector. Thus from Hotel Industry, the study helps to identify CRM practice in Hotel Industries for the future perspective of Customers and Hotels, yet it becomes easy and effective to build a long term relationship with customers.

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Saad, Nourhan Ahmed, Sara Elgazzar, and Sonja Mlaker Kac. "LINKING SUPPLY CHAIN MANAGEMENT PRACTICES TO CUSTOMER RELATIONSHIP MANAGEMENT OBJECTIVES: A PROPOSED FRAMEWORK." Business: Theory and Practice 23, no. 1 (2022): 154–64. http://dx.doi.org/10.3846/btp.2022.15475.

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This research proposes a framework linking supply chain management (SCM) practices to customer relationship management (CRM) objectives through better organizational performance. First, critical review was conducted to identify the relationship between SCM practices and organizational performance. Then, a systematic review of published research work on CRM objectives for last two decades was conducted with the purpose of identifying key variables for CRM objectives and their impact on SCM practices through managing organizational performance. The review revealed a set of main variables for CRM

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Jih, Wen-Jang, and Su-Fang Lee. "Effects of e-CRM Value Perceptions on Website Loyalty." International Journal of E-Business Research 6, no. 3 (2010): 1–14. http://dx.doi.org/10.4018/jebr.2010070101.

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Web-enabled customer relationship management, or e-CRM, holds the promise to simultaneously achieve the conflicting goals of strategic flexibility and operational efficiency in developing and executing innovative e-commerce marketing strategies. A new multi-disciplinary field involving such diverse areas as marketing, information systems, and consumer behavior, e-CRM seeks to strengthen customer relationship via a portfolio of trust-building practices with the support of powerful information technologies. While most literature in e-CRM has focused on how firms formulate and implement e-CRM ini

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Dissertations / Theses on the topic "CRM Practices"

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Poirier, Richard B. "Best practices for customer resource management (CRM)." [Denver, Colo.] : Regis University, 2005. http://165.236.235.140/lib/RPoirier2005.pdf.

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PETKOVA, DILYANA. "Communicating Technochange : Communication practices and how employeesperceive them." Thesis, KTH, Industriell Management, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-189496.

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Change is a prominent feature of the organizational life. Nowadays companies rely on implementing large-scale Information Technology (IT) systems in order to enhance their organizational performance. Such technochanges, similarly to planned organizational changes, unfold in stages and have an impact on the organizational members. They, however, are not immune to failures. In this respect, the process of communication has been recognized as a critical success factor and an integrative part of every change initiative. Therefore, this study has investigated the communication practices during tech

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Mazzon, Arianna <1993&gt. "Examining CRM implementation practices: an insight into Philips Coffee value proposition and lifecycle campaign development." Master's Degree Thesis, Università Ca' Foscari Venezia, 2019. http://hdl.handle.net/10579/14853.

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L’elaborato si propone di analizzare la letteratura esistente in tema di Customer Relationship Management (CRM), in particolare in una prospettiva di tipo strategico. Il Customer Relationship Management viene quindi definito come quell'insieme di pratiche che usano banche dati e fanno leva sulle tecnologie di informazione e di comunicazione per determinare pratiche e metodi volti a massimizzare il customer lifetime value. Successivamente, vengono identificati gli step necessari nella definizione e nell'implementazione di una strategia di CRM, con speciale attenzione alle attività e ai processi

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Ots, Mart. "Understanding value formation : A study of marketing communications practices at the food retailer ICA." Doctoral thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Media Management and Transformation Centre, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-12310.

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ICA AB is Sweden’s largest retail and wholesale firm, a cooperation of retail proprietors. Here it is studied as the nation’s largest media firm. It is the largest advertiser, the largest publisher of consumer magazines, and plausibly the most advanced user of household shopping data for marketing purposes. ICA’s marketing media system is operated by a constellation of different professional groups, and the study at hand asks questions about how practitioners in different professional communities relate to the idea of value and value creation, how their social practices pushes them towards div

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Wali, Andy Fred. "A comparative consumer study of firms' CRM practices and marketing effectiveness in the mobile telecommunications sectors of Nigeria and the UK." Thesis, University of Huddersfield, 2016. http://eprints.hud.ac.uk/id/eprint/28522/.

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The purpose of this doctoral thesis is to carry out a comparative consumer study of firms’ CRM practices and Marketing Effectiveness (ME) in the Mobile Telecommunications (MT) sectors of Nigeria and the United Kingdom. The research contribution as explained by Corley and Gioa (2011) has guided this thesis as the underlying facets of theory are bound in a statement of concepts and interrelationships to explain how and why a phenomenon has occurred. The research contribution of the thesis is explained in detail in Chapter One, Section 1.0: Introduction and 1.1: Theoretical Background of the Stud

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Grall, Bénédicte. "Le rôle de la technologie dans la construction des représentations et des pratiques de la relation client : le cas des progiciels CRM." Thesis, Jouy-en Josas, HEC, 2014. http://www.theses.fr/2014EHEC0011/document.

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Alors que les outils de gestion envahissent les organisations, nous en savons encore très peu sur la manière dont ils agissent sur les habitudes de penser, sur les façons de faire et sur les comportements.Cette thèse s'intéresse au rôle des progiciels CRM dans la construction des représentations et des pratiques de la relation client. Ces progiciels sont étudiés à deux niveaux: celui de l'espace professionnel des Directeurs commerciaux et celui d'une organisation. Tout d'abord, à partir de l'analyse, entre 1990 et 2009, d'une revue professionnelle destinée aux Directeurs commerciaux, nous mont

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Fransen, Sharon. "Mennonite Identity and Literate Practices in High School Students: A Social Practice Multiple Case Study." Diss., Temple University Libraries, 2016. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/382211.

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Literacy & Learners<br>Ph.D.<br>This multiple case study describes the relationships between literate practices of five self-identified Mennonite youth and their faith identities. It also examines other salient identity enactments for each participant and the relationships among salient identities. Specifically, this research addresses the question: How do Mennonite high school students who engage in leisure reading enact identities in their literate practices? Participants were in 11th grade at a Mennonite high school. Theoretically based on the social practice theory of identity, data source

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White, Tracy. "Practical Application of Montessori Philosophy and Practice in a Public School Setting." Honors in the Major Thesis, University of Central Florida, 2000. http://digital.library.ucf.edu/cdm/ref/collection/ETH/id/679.

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This item is only available in print in the UCF Libraries. If this is your Honors Thesis, you can help us make it available online for use by researchers around the world by following the instructions on the distribution consent form at http://library.ucf<br>B.S.<br>Bachelors<br>Arts and Sciences<br>Liberal Studies

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Lange, Karin Elizabeth. "The Benefits of a Teacher-Researcher Partnership on the Implementation of New Practices in the Mathematics Classroom." Diss., Temple University Libraries, 2016. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/375431.

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CITE/Mathematics and Science Education<br>Ed.D.<br>Implementing research-based practices in classrooms as a means of increasing achievement in mathematics for all students requires an understanding of many complex factors that influence classroom change. Situating the role of the teacher as critical to these efforts, teacher inquiry provides a theoretical framework from which to understand the importance of teacher-created knowledge in implementing new instructional practices. A teacher-researcher partnership may provide the support system for teacher inquiry to occur. This study investigated

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Betz, Jennifer. "ASSESSMENT PRACTICES INELEMENTARY VISUAL ART CLASSROOMS." Doctoral diss., University of Central Florida, 2009. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/2625.

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The purpose of this research study was to investigate the attitudes and usages of assessment methods by elementary visual art teachers in two southeastern school districts. Data consisted of responses to a mailed survey instrument that included relevant demographic information pertaining to respondent’s educational preparation experiences, tabulation of classroom activities, assessment usage, and a construct set of questions which addressed an attitudinal scale about the effectiveness of evaluation and measurement within their visual art classrooms. The primary focus of attitudinal orientation

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Books on the topic "CRM Practices"

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Pufahl, Mario, Lukas Ehrensperger, and Peer Stehling. Oracle CRM – Best Practices. Vieweg+Teubner Verlag, 2010. http://dx.doi.org/10.1007/978-3-8348-9732-9.

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Pufahl, Mario. Oracle CRM - Best Practices: Wie Sie CRM nutzen, um Kunden zu gewinnen, zu binden und Beziehungen auszubauen ; mit 21 Tabellen. Vieweg + Teubner, 2010.

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United States. Federal Highway Administration., ed. Crumb rubber modifier (CRM) in asphalt pavement: Summary of practices in Arizona, California and Florida. Federal Highway Administration, 1995.

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Medland, A. J. CADCAM in practice: System evaluation and use. Wiley, 1986.

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Medland, A. J., and Piers Burnett. CAD/CAM in Practice. Springer Netherlands, 1986. http://dx.doi.org/10.1007/978-94-011-7120-5.

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Marketing, Chartered Institute of. CIM practice & revision kit. 2nd ed. BPP Publishing, 1996.

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Marketing, Chartered Institute of, ed. CIM practice & revision kit. BPP Professional Education, 2003.

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Marketing, Chartered Institute of, ed. CIM practice & revision kit. BPP Professional Education, 2003.

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Marketing, Chartered Institute of, ed. CIM practice & revision kit. BPP Professional Education, 2003.

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Marketing, Chartered Institute of, ed. CIM practice & revision kit. BPP Professional Education, 2003.

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Book chapters on the topic "CRM Practices"

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Stokburger, Gregor, and Mario Pufahl. "Best Practices." In Kosten senken mit CRM. Gabler Verlag, 2002. http://dx.doi.org/10.1007/978-3-322-86706-3_6.

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Pufahl, Mario, Lukas Ehrensperger, and Peer Stehling. "Best Practices für Test." In Oracle CRM – Best Practices. Vieweg+Teubner Verlag, 2010. http://dx.doi.org/10.1007/978-3-8348-9732-9_7.

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Pufahl, Mario, Lukas Ehrensperger, and Peer Stehling. "Best Practices für Betrieb." In Oracle CRM – Best Practices. Vieweg+Teubner Verlag, 2010. http://dx.doi.org/10.1007/978-3-8348-9732-9_9.

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Pufahl, Mario, Lukas Ehrensperger, and Peer Stehling. "Das CRM-Framework." In Oracle CRM – Best Practices. Vieweg+Teubner Verlag, 2010. http://dx.doi.org/10.1007/978-3-8348-9732-9_1.

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Pufahl, Mario, Lukas Ehrensperger, and Peer Stehling. "Oracle CRM-Strategie." In Oracle CRM – Best Practices. Vieweg+Teubner Verlag, 2010. http://dx.doi.org/10.1007/978-3-8348-9732-9_3.

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Pufahl, Mario, Lukas Ehrensperger, and Peer Stehling. "Best Practices für die Fachkonzeption." In Oracle CRM – Best Practices. Vieweg+Teubner Verlag, 2010. http://dx.doi.org/10.1007/978-3-8348-9732-9_4.

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Pufahl, Mario, Lukas Ehrensperger, and Peer Stehling. "Best Practices für Schulung/Training." In Oracle CRM – Best Practices. Vieweg+Teubner Verlag, 2010. http://dx.doi.org/10.1007/978-3-8348-9732-9_6.

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Pufahl, Mario, Lukas Ehrensperger, and Peer Stehling. "Überblick Oracle Siebel CRM." In Oracle CRM – Best Practices. Vieweg+Teubner Verlag, 2010. http://dx.doi.org/10.1007/978-3-8348-9732-9_2.

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Pufahl, Mario, Lukas Ehrensperger, and Peer Stehling. "Best Practices für die Implementierung/Umsetzung." In Oracle CRM – Best Practices. Vieweg+Teubner Verlag, 2010. http://dx.doi.org/10.1007/978-3-8348-9732-9_5.

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Pufahl, Mario, Lukas Ehrensperger, and Peer Stehling. "Best Practices für Migration/Deployment/Rollout." In Oracle CRM – Best Practices. Vieweg+Teubner Verlag, 2010. http://dx.doi.org/10.1007/978-3-8348-9732-9_8.

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Conference papers on the topic "CRM Practices"

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Gupta, Anuradha, Amit Kumar Bhanja, Nasa Dhanraj, Jyoti Kumar Chandel, and Monalisha Patel. "Is Artificial Intelligence Transforming the CRM (Customer Relationship) Experience? An Empirical Study in Indian Retail Industry." In 2024 International Conference on Intelligent & Innovative Practices in Engineering & Management (IIPEM). IEEE, 2024. https://doi.org/10.1109/iipem62726.2024.10925741.

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Edwards, Travis, Rhea McCaslin, Eddie Bell, Abdel Bayoumi, and Lester Eisner. "A Training and Educational Demonstration for Improving Maintenance Practices." In Vertical Flight Society 72nd Annual Forum & Technology Display. The Vertical Flight Society, 2016. http://dx.doi.org/10.4050/f-0072-2016-11517.

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Improper and unnecessary maintenance actions can result in a waste of resources, time, and money. Training and education play a vital role in maintenance implementation and can be used to prevent improper maintenance procedures. The Center for Predictive Maintenance (CPM) has developed a demonstration framework and tool that can be used to educate and train users extending from maintainers to leadership on the maintenance process from fault to maintenance action. This demonstration tool will walk an audience through the maintenance process starting with the collection of sensor and historical

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Jara, Antonio J., Iris Cuevas Martinez, and Jaime Sanchez Sanchez. "CyberSecurity Resilience Act (CRA) in Practice for IoT Devices: Getting Ready for the NIS2." In 2024 IEEE Smart Cities Futures Summit (SCFC). IEEE, 2024. http://dx.doi.org/10.1109/scfc62024.2024.10698057.

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Zaman, Tanzina, and Abdel Bayoumi. "Estimation of Economic Effectiveness of HUMS Equipped AH-64 Aircraft: An ROI Approach." In Vertical Flight Society 72nd Annual Forum & Technology Display. The Vertical Flight Society, 2016. http://dx.doi.org/10.4050/f-0072-2016-11516.

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Cost-benefit analysis has always been a prime requirement to demonstrate the success of Condition-based Maintenance (CBM) practice in Army rotorcraft (Apache, Blackhawk, Kiowa, and Chinook, etc.). This study investigates whether the benefit of CBM practice in AH-64 aircraft over a 14-year period overweighs the investment cost. The benefit is calculated in terms of direct cost and operating cost analyzing maintenance logs and flight records. Direct cost is calculated in monetary value but operating cost is first calculated in hours and then converted into a monetary value. The direct and operat

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Shengdong, Lin, Xu Wei, and Guo Yanting. "A Survey of Current CRM Practices in China." In 2010 International Conference on E-Business and E-Government (ICEE). IEEE, 2010. http://dx.doi.org/10.1109/icee.2010.906.

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Liu, ChunNian, and XiaoWen Zhu. "A Study on CRM Technology Implementation and Application Practices." In 2009 International Conference on Computational Intelligence and Natural Computing. IEEE, 2009. http://dx.doi.org/10.1109/cinc.2009.120.

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Chan, William M. "Best Practices on Overset Structured Mesh Generation for the High-Lift CRM Geometry." In 55th AIAA Aerospace Sciences Meeting. American Institute of Aeronautics and Astronautics, 2017. http://dx.doi.org/10.2514/6.2017-0362.

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Ivanova-Kadiri, Ivelina. "Transforming the CRM Diamond Model with Genetic Data Integration." In 8th International Scientific Conference – EMAN 2024 – Economics and Management: How to Cope With Disrupted Times. Association of Economists and Managers of the Balkans, Belgrade, Serbia, 2024. https://doi.org/10.31410/eman.s.p.2024.133.

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This paper explores the integration of genetic data into the CRM Diamond model, proposing a new model for CRM-Diamond with the incorporation of customer genetic data. It offers insights into the implications for customer relationship management (CRM), emphasizing enhanced customer segmentation, personalized marketing strategies, and improved engagement. However, this integration presents challenges related to data privacy, ethical considerations, and regulatory compliance. The study examines these challenges and proposes strategies for responsible implementation while ensuring transparen

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Habib, Aldias Ibnu, and Maryam. "Enhancing boarding house management services using CRM: The case of YCMI boarding house." In 5TH INTERNATIONAL CONFERENCE ON INNOVATIVE DESIGN, ANALYSIS & DEVELOPMENT PRACTICES IN AEROSPACE & AUTOMOTIVE ENGINEERING: I-DAD’22. AIP Publishing, 2023. http://dx.doi.org/10.1063/5.0141925.

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Lopez, J. C., C. Botero, G. Miranda, et al. "A Disruptive Approach to CRM and Situational Awareness Competencies." In ADIPEC. SPE, 2023. http://dx.doi.org/10.2118/216422-ms.

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Abstract Research has shown that lack of non-technical skills (also called, Crew Resource Management – CRM) contributes to most personal and process safety incidents in high-risk industries. Situational awareness in the most influential non-technical skill. Authors developed a disruptive program to generate situational awareness competencies and improve non-technical skills of front-line employees. The program is called: Permanent Attention. It combines best practices adapted from high-risk industries and industrial psychology science to generate statistically significant improvements in situa

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Reports on the topic "CRM Practices"

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OMAR, Zaliha Binti, Pooja Bell, Megan M. Bell, et al. A scoping review of the scientific literature on publicly available databases for Complementary and Integrative Medicine (CIM) studies. INPLASY - International Platform of Registered Systematic Review and Meta-analysis Protocols, 2022. http://dx.doi.org/10.37766/inplasy2022.9.0043.

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Review question / Objective: Review Questions: 1. What are the publicly available databases that can identified in Complementary and Integrative Medicine (CIM) studies? 2. What are the main characteristics of these studies? 3. Which of the CIM studies identified are associated with rehabilitation? Objectives 1. To create a tool for future research approaches based on lessons from the studies identified - hence promoting robust scientific protocols in its pursuit – for better acceptance by scientists, practitioners, and end-users. 2. To map and review open access databases that include CIM rela

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Lewis, James Andrew. Advanced Experiences in Cybersecurity Policies and Practices: An Overview of Estonia, Israel, South Korea, and the United States. Inter-American Development Bank, 2016. http://dx.doi.org/10.18235/0007970.

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Access to the Internet increases productivity, national income, and employment. Access to information catalyzes growth. However, these opportunities come with risk. Digital technologies are not mature and can be easily exploited by criminals and other antagonists. This discussion paper looks at the experience of four countries -Estonia, Israel, South Korea, and the United States- that are among the most advanced in cybersecurity, to see how they have tackled this problem and what lessons can be learned from their experiences. To provide a structured assessment, CSIS, under the leadership of Ja

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Perraudin, William, Andrew Powell, and Peng Yang. Multilateral Development Bank Ratings and Preferred Creditor Status. Inter-American Development Bank, 2016. http://dx.doi.org/10.18235/0011741.

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This paper analyzes influences on the credit standing of Multilateral Development Banks (MDBs), specifically the quality, diversification and single name concentration of their portfolios, and on the market practice known as Preferred Creditor Status (PCS), whereby sovereigns that default on other debt rarely fail to meet their obligations to MDBs. The paper examines how rating agencies assess MDB ratings, focusing in particular on how Standard & Poor's assesses capital as part of its MDB rating process. The results are compared with those implied by an industry-standard, ratings-based Cre

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Fourqurean, James, Johannes Krause, Juan González-Corredor, Tom Frankovich, and Justin Campbell. Caricas Partner's Practical Field and Laboratory Guide. Florida International University, 2024. http://dx.doi.org/10.25148/merc_fac.2024.32.

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This field and laboratory guide describes the field and laboratory methods used to characterize blue carbon in seagrass meadows. It was developed for the Caribbean Carbon Accounting in Seagrass project and describes the protocols and methods used by the network. In brief, at each project site, seagrass abundance, species composition, canopy height, and sediment type were assessed at sixteen 0.25 m2 quadrats placed at random locations within the site. Eight 20 cm diameter cores were taken to assess seagrass biomass, shoot density, and to provide the material for assessing seagrass carbon and nu

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Guillet, Vincent. Integrating Disaster Risk Reduction and Climate Change in Coastal Zone Management (CZM) Policy and Practice: The Belize Experience: Developing a National Coastal Plan for Conservation and Development. Inter-American Development Bank, 2011. http://dx.doi.org/10.18235/0006924.

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This presentation was commissioned by the Regional Policy Dialogue and presented in the meeting Disaster Risk Reduction: Best Practices for Climate-Resilient Coastal Development held in Bridgetown, Barbados on 20 and 21 of October 2011. It discusses the experience of Belize with the Disaster Risk Reduction and Climate Change in the Coastal Zone Management (CZM).

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FACHINELLI, ANA CRISTINA, TAN YIGITCANLAR, TATIANA TUCUNDUVA PHILIPPI CORTESE, JAMILE SABATINI MARQUES, DEBORA SOTTO, and BIANCA LIBARDI. SMART CITIES DO BRASIL: Desempenho das Capitais Brasileiras. UCS - Universidade de Caxias do Sul, 2022. http://dx.doi.org/10.18226/9786500438611.

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Este relatório é resultado de uma estreita colaboração entre as instituições membros da Australia-Brazil Smart City Research and Practice Network. Essa pesquisa traz um modelo de avaliação para Cidades Inteligentes com foco nas cidades brasileiras com o objetivo de trazer métricas e contribuir com os gestores públicos a fim de buscar o equilíbrio na vida das cidades. As cidades inteligentes neste estudo estão com olhar sob os aspectos de economia inteligente, sociedade inteligente, Meio Ambiente Inteligente, Governança inteligente e tecnologia inteligente e busca Habilitado pela comunidade, te

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Lawson, Adrienn, and Stephen Hendrick. Unaware and Uncertain: The Stark Realities of Cyber Resilience Act Readiness in Open Source. The Linux Foundation, 2025. https://doi.org/10.70828/twbs3885.

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This survey-based report investigates the awareness and readiness of the open source community to comply with the EU's Cyber Resilience Act (CRA). The report reveals significant knowledge gaps in the open source ecosystem that must be addressed to adequately comply with the new regulation while maintaining sustainable open source development. The survey data shows that most respondents are unfamiliar with the CRA, are uncertain about compliance deadlines, and are unaware of non-compliance penalties. The recommendations developed from these findings include establishing a more active role for m

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Thomas, Samuel, Elaine Baker, Kamal Aryal, et al. Towards Climate Resilient Agriculture in Nepal: Solutions for smallholder farmers. International Centre for Integrated Mountain Development (ICIMOD), 2024. https://doi.org/10.53055/icimod.1077.

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Nepal, one of the world’s most climate-vulnerable countries, is facing severe impacts from climate change, particularly in its agricultural sector, which employs two-thirds of the population and contributes more than a quarter of the nation’s GDP. Smallholder farmers, the backbone of this sector, are grappling with rising temperatures, erratic monsoon patterns, droughts, and increasingly frequent extreme weather events. Adapting to these challenges through Climate-Resilient Agriculture (CRA) is essential to ensuring food security and safeguarding the livelihoods of millions. CRA incorporates n

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Soares, Tatiana Fontes, John Eriksson, Marco Velarde, and Alejandro Soriano. IDB-9: Corporate Results Framework. Inter-American Development Bank, 2013. http://dx.doi.org/10.18235/0010518.

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In IDB-9 the Board of Governors of the Inter-American Development Bank (IDB or Bank) mandated implementation of a corporate results framework (CRF), leading to greater emphasis on results throughout the Bank. This background paper responds to the Governors' request that the Office of Evaluation and Oversight (OVE) evaluate the completeness and effectiveness of CRF implementation at the IDB-9 midpoint. The findings of this paper are based on a review of relevant Board and Bank strategic and operational documents as well as interviews with mid- and senior-level staff and Executive Directors. Giv

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Sawangmake, Chenphop. Development of genetic manipulation approach for in vitro production of islet-like cell cluster (ILCCs) or insulin-producing cells (IPCs) from canine bone marrow-derived mesenchymal stem cells (cBM-MSCs). Chulalongkorn University, 2018. https://doi.org/10.58837/chula.res.2018.88.

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In this study, trend of stem cell-based treatment for diabetes type 1 in veterinary practice has been preliminarily investigated. Production of pancreatic lineages by canine bone marrow-derived mesenchymal stem cells (cBM-MSCs) using genetic manipulation approach has been studied. Transfection efficiency of second-generation lentiviral vector on cBM-MSCs employing “pLenti CMV GFP Puro (658-5)” (Addgene plasmid #17448) was investigated and the results suggested the susceptibility of the cell to such transfection. Further study was performed to evaluate the efficiency of PDX1 transfection on cBM

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