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Journal articles on the topic 'Digital banking'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

V., Bharathi Veena, and Dr Janarthananpillai . "Effect of Digital Banking Acceptance on Digital Banking Usage." Webology 19, no. 1 (2022): 1344–57. http://dx.doi.org/10.14704/web/v19i1/web19090.

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Banking is one of the most important ingredients in economic development, because of banks have direct contact with the public as well as the countries economic affairs. Thus, banking institutions are considered as a most influential pillars of Indian economy and interreference of banking sector among the public become digitalized and now the digital banking system has been covered almost entire economy in the state. In this context, study has been analyzed the effect of digital banking acceptance on digital banking usage among elder banking customers, because of previous references indicates

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kizi, Berdiyeva Aziza Qalandar. "Digital Banking Systems." Journal of Management and Economics 5, no. 6 (2025): 33–35. https://doi.org/10.55640/jme-05-06-07.

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This article will tell you about the author's various researches on the further development of the Interbank Settlement System, highlighting the large- scale reforms being implemented, and one of the most important factors for the further development of the rapidly developing economy today - the correct and accurate organization of money circulation.

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Indriasari, Elisa, Harjanto Prabowo, Ford Lumban Gaol, and Betty Purwandari. "Digital Banking." International Journal of E-Business Research 18, no. 1 (2022): 1–20. http://dx.doi.org/10.4018/ijebr.309398.

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Due to the exponential growth of the internet, smartphones, and communication technologies during the last two decades, the digital banking sector has enormously advanced in terms of user-friendly, efficient, and fast financial transactions. Digital banking also plays a significant role as an enabler of cashless transactions in the economic crisis caused by the COVID-19 pandemic. The study investigates the challenges, technology, and future research agenda of digital banking. The paper follows the manifestation of Kitchenham's SLR protocol. Six databases were used to determine articles that ma

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Sanmath, Prof Ashwini. "Fin Tech Banking – The Revolutionized Digital Banking." International Journal of Trend in Scientific Research and Development Special Issue, Special Issue-ICDEBI2018 (2018): 172–80. http://dx.doi.org/10.31142/ijtsrd18699.

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Shermukhamedov, Bobur Abbasovich, and Muyassar Shavkat kizi Tulaganova. "INNOVATIONS IN BANKING: DIGITAL BANKING." Theoretical & Applied Science 102, no. 10 (2021): 880–87. http://dx.doi.org/10.15863/tas.2021.10.102.98.

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Liyana dinie saffa. "Perkembangan Layanan Digital Produk Perbankan Syariah." Al-Hisbah Jurnal Ekonomi Syariah 4, no. 1 (2024): 24–37. http://dx.doi.org/10.57113/his.v4i1.377.

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Perkembangan teknologi informasi menjadi tantangan bagi perbankan syariah untuk terus meningkatkan inovasi dan kreativitas dari produknya. Penelitian ini mencoba menganalisis perkembangan layanan digital dari produk - produk perbankan syariah seperti fintech, aplikasi akad qardh dan murabahah, serta layanan internet banking, phone banking, dan mobile bankin. Tujuan utama pada penelitian ini adalah untuk melihat perkembagan dan inovasi dari produk – produk perbankan syariah secara digital. Metode penelitian yang digunakan dalam penelitian ini menggunakan metode kualitatif dengan mengumpulkan li

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Safa, Liyana Dini. "Perkembangan Layanan Digital Produk Perbankan Syariah." Al-Hisbah Jurnal Ekonomi Syariah 4, no. 1 (2024): 24–37. https://doi.org/10.57113/his.v4i1.349.

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Perkembangan teknologi informasi menjadi tantangan bagi perbankan syariah untuk terus meningkatkan inovasi dan kreativitas dari produknya. Penelitian ini mencoba menganalisis perkembangan layanan digital dari produk - produk perbankan syariah seperti fintech, aplikasi akad qardh dan murabahah, serta layanan internet banking, phone banking, dan mobile bankin. Tujuan utama pada penelitian ini adalah untuk melihat perkembagan dan inovasi dari produk – produk perbankan syariah secara digital. Metode penelitian yang digunakan dalam penelitian ini menggunakan metode kualitatif dengan mengumpulkan li

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Banking A, Digital. "Digital Banking - A Commercial Tool for Banking Industry." International Journal of Science and Research (IJSR) 11, no. 3 (2022): 1144–45. http://dx.doi.org/10.21275/mr22323112721.

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Arora, Drishti. "Green Banking (Digital Banking for Customers)." INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 06 (2025): 1–9. https://doi.org/10.55041/ijsrem49312.

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Abstract This paper explores the growing significance of Green Banking and how digital banking platforms play a transformative role in promoting environmental sustainability. With the increasing urgency to combat climate change and reduce environmental degradation, banks are shifting towards paperless, technology-driven processes that reduce their carbon footprint and operational waste. The research focuses on understanding customer perceptions, preferences, and awareness regarding green banking practices delivered through digital platforms. Using both qualitative and quantitative methods, the

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Dolgushina, D. A., and N. L. Poltoradneva. "Digital banking model." St. Petersburg State Polytechnical University Journal. Economics 256, no. 6 (2017): 206–18. http://dx.doi.org/10.5862/je.256.19.

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Prof., Pol Atmaram Akaram. "Digital Banking in India." Journal of Research & Development' 14, no. 11 (2022): 1–3. https://doi.org/10.5281/zenodo.7042631.

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<strong>Abstract</strong> The banking system in the country has become so technologically advanced that almost all banking services are delivered through electronic platforms.  Digital banking as a new business model, offered through multiple integrated channels of electronic banking services is the future of every banking sector in a century when technological innovation knows no bounds. The challenge of the banking sector in India remains the use of electronic banking services by customers. This paper covers role of digitization in Indian banking, factors affect the scope of digital ban

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Vasuki, Mrs M., A. Anbhazhaghi, and S. Janani. "DIGITAL BANKOSPHERE." International Scientific Journal of Engineering and Management 04, no. 01 (2025): 1–8. https://doi.org/10.55041/isjem02204.

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In India, the banking sector plays a pivotal role in driving economic growth and ensuring financial inclusion across diverse populations. With rapid advancements in technology and increasing customer expectations, personalized banking solutions have become essential to address varying financial needs. This paper presents a personalized banking recommendation system that leverages user data, including financial behaviour, income, age, location, and spending patterns, to provide tailored banking services. The system integrates financial analytics with customer relationship management to offer cu

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Churk, Josephine Philip, and Winifrida Elias Sayi. "The Contribution of Digital Credit Uprising on Banking Performance in Tanzania: A Case of NMB Agency in Dodoma City." International Journal of Management, Accounting and Economics 11, no. 9 (2024): 1178–96. https://doi.org/10.5281/zenodo.13755860.

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As digital technology continues transforming the banking sector, the digital credit revolution is also becoming attractive in Africa and worldwide.<strong> </strong>Digital credit is a service that provides instant short-term loans offered via mobile money, especially in the banking industry. In Tanzania, few studies have assessed its contributions to commercial banking performances. This study intends to evaluate the contributions of the digital credit uprising on banking performance in Tanzania, focusing on the NMB Agency in Dodoma City. Specifically, the study intends to assess the role of

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Bhot, Ashwini Devidas. "Banking and Financial Institutions." International Journal of Advance and Applied Research 5, no. 29 (2024): 123–25. https://doi.org/10.5281/zenodo.13959145.

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<strong>Abstract :- </strong>   Banking and financial institutions play a pivotal role in the global economy, acting as intermediaries that facilitate the flow of funds between savers and borrowers. This abstract explores the fundamental functions of these institutions, including the provision of credit, risk management, and payment services. It examines the evolution of banking systems, from traditional brick-and-mortar branches to the advent of digital banking and fintech innovations, which have reshaped the industry. The paper also addresses the regulatory frameworks governing financia

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K, Keerthana, and S. V. Praveen. "A Study on Impact of E-Banking on Customer’s Financial Behavior in IOB." International Scientific Journal of Engineering and Management 04, no. 03 (2025): 1–7. https://doi.org/10.55041/isjem02548.

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This study investigates how e-banking services at Indian Overseas Bank (IOB) influence customers' financial behavior, including spending habits, savings patterns, and investment decisions. Focusing on digital platforms like mobile banking, UPI, and online transactions, the research analyzes data from 249 IOB customers to assess the relationship between e-banking usage and financial management. The findings reveal that convenient digital tools significantly enhance financial planning and transaction frequency, particularly among younger users. However, challenges such as security concerns and l

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Antonova, Olena, Iryna Tsapliuk, and L�onid Blazhey. "INVESTIGATION OF THE INFLUENCE OF DIGITALIZATION OF BANKING ON THE STRATEGIC MANAGEMENT OF THE BANK." Actual Problems of Economics 1, no. 232 (2020): 35–42. http://dx.doi.org/10.32752/1993-6788-2020-11-232-35-42.

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The article examines the impact of digitalization of banking on the strategic management of the bank and different scenarios of strategic development of the bank depending on the degree of acceptance of the bank's digitalization process. An analysis of the study of digital technologies currently used by banks in Ukraine. Based on the considered gradations of digital banking, it was concluded that Ukrainian banks follow the partial introduction of digital technologies in their own activities and use the first two models of each grading: �digital banking brand� and �bank with digital channels�,

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Thi, To Phuong Nguyen, and Thu Hien Phan Thi. "Policy and Law on Digital Banking: Experience from Some Countries." International Journal of Management Sciences and Business Research 09, no. 03 (2020): 143–54. https://doi.org/10.5281/zenodo.4922534.

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<em>In Vietnam, the Prime Minister has approved Decision No.986/QD-TTg on the Development Strategy of the Vietnam Banking Sector to 2025, with orientations to 2030 which also aims to develop digital banking in order to create a basis for improving access to banking services, in particular, broadening the network of traditional channels in combination with enhancing the development of modern banking channels (electronic banking, mobile banking, internet banking, etc.,) through the application of technical advances. Policies on digital banking are made up of two components, namely the digital ba

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Utpala, Vanmali. "DIGITAL BANKING – ROADWAY TO SUCCESS." International Journal of Marketing & Financial Management 4, no. 8 (2016): 39–47. https://doi.org/10.5281/zenodo.10815957.

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<strong>ABSTRACT </strong> <strong> </strong> <strong>OBJECTIVE - </strong>To evaluate the current status of E-banking and study the respondents review. The advancement in the technology paved new ways of delivering bank facilities to the customer, such as ATMs & Internet Banking. Hence banks have come a long way from its traditional banking methods. This research paper throws light on the response to E-Banking facilities by Indian as well as customers residing abroad. As it has been more than three decades since the E-Banking concept came into existence, it becomes very much essentia

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Dr., M. Venkatesh. "Sustainable Development on Digital Banking in India - An Analysis." International Journal of Advance and Applied Research 4, no. 27 (2023): 37–42. https://doi.org/10.5281/zenodo.8262111.

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Indian Banking sector is playing its role in its lending and borrowing activities. Now a day the needs of individuals, businesses and other corporates has made the banking sector to think upon speeding up of its activities and ensuring the quality over its services has introduced the Digital banking in India. Digital banking is nothing but process of digitizing the traditional banking services and reducing internal carbon footprints from its activities. This means providing all banking services through online mode using internet, like transfer of money from one account to another, easy deposit

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Zahid, Muhammad, Muhammad Jehangir, and Naveed Shahzad. "Towards Digital Economy." International Journal of E-Entrepreneurship and Innovation 3, no. 4 (2012): 34–46. http://dx.doi.org/10.4018/jeei.2012100103.

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Information and Communication Technologies (ICT) have changed business operation trends. Information systems are considered a valuable asset and have the attention of the strategic and marketing decision floors. Use of information system and ICT in the banking industry have become indispensable, and have replaced traditional operations with electronic banking concepts. Electronic banking has brought many challenges for strategic managers to achieve strategic goals and overall customers’ satisfaction. This research study aims to investigate the impact of electronic banking in the context of IT

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Violetta, Kharabara, Greshko Roman, Tretyakova Olena, Kharabara Volodymyr, and Heorhadze Oleksandr. "Banking business in the digital society: foreign experience." Political Science and Security Studies Journal 2, no. 3 (2021): 87–94. https://doi.org/10.5281/zenodo.5598923.

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The article examines the world and domestic experience in the use of digitalization in the banking sector. Foreign experience and the reasons for active digitalization in the banking sector of the Ukrainian economy in recent years are analyzed. The study revealed the essence of digital technologies for the development of banking services. The distribution of countries according to the use of digital banking is studied and the leaders of the world banking market are indicated. The analysis of the reasons and segments of distribution of technologies of Internet banking in the period of the digit

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Ibrahim Adedeji Adeniran, Angela Omozele Abhulimen, Anwuli Nkemchor Obiki-Osafiele, Olajide Soji Osundare, Christianah Pelumi Efunniyi, and Edith Ebele Agu. "Digital banking in Africa: A conceptual review of financial inclusion and socio-economic development." International Journal of Applied Research in Social Sciences 4, no. 10 (2022): 451–80. http://dx.doi.org/10.51594/ijarss.v4i10.1480.

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This manuscript presents a comprehensive conceptual review of the impact of digital banking on financial inclusion and socio-economic development in Africa. Digital banking has rapidly evolved, offering unprecedented opportunities to bridge the financial inclusion gap across the continent. This review explores the theoretical foundations and practical implications of digital banking initiatives, focusing on their role in enhancing access to financial services, promoting economic empowerment, and fostering sustainable development. The analysis highlights key challenges, including infrastructura

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Uchenna Innocent Nnaomah, Samuel Aderemi, David Olanrewaju Olutimehin, Omamode Henry Orieno, and Damilola Oluwaseun Ogundipe. "DIGITAL BANKING AND FINANCIAL INCLUSION: A REVIEW OF PRACTICES IN THE USA AND NIGERIA." Finance & Accounting Research Journal 6, no. 3 (2024): 463–90. http://dx.doi.org/10.51594/farj.v6i3.971.

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This paper examines the role of digital banking in advancing financial inclusion in the United States and Nigeria, aiming to identify and compare practices and outcomes in these two distinct economic contexts. Through a comprehensive review of existing literature and analysis of case studies, the study explores how digital banking platforms and services have been implemented and their impact on underserved populations. The research methodology includes a comparative analysis of secondary data, policy documents, and interviews with key stakeholders in the banking sector of both countries.

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Zahiroh, Mun Yah. "Cybersecurity Awareness and Digital Skills on Readiness For Change in Digital Banking." Li Falah: Jurnal Studi Ekonomi dan Bisnis Islam 5, no. 2 (2020): 53. http://dx.doi.org/10.31332/lifalah.v5i2.2271.

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This study will explore the impact of cybersecurity awareness and digital skills on Readiness for digital banking change. The study sample is fresh graduates in Indonesia's Islamic Banking. The study used PLS-SEM (Partial Least Squares-Structural Equation Modeling) using Smart-PLS 3.0 software. Research shows that 1) cybersecurity awareness does not impact digital banking readiness for Change. 2) digital skills have a positive and essential effect on digital banking readiness for Change. Though cybersecurity awareness does not affect Readiness for Change in digital banking, fresh Sharia Bankin

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Dinh Mai Thanh. "Research on digital transformation of banking industry must be associated with digital economy, digital society, green economy in Vietnam." International Journal of Advanced Economics 6, no. 11 (2024): 715–29. http://dx.doi.org/10.51594/ijae.v6i11.1717.

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The development of banking is an important factor in the economic development of the country and there have been many changes in the banking industry. These changes can be attributed to the development of technology: the popularity of mobile phones, the ability to access the Internet anytime, anywhere, the rapidly developing digital banking system... In the past few years, the finance - banking industry has been going through an important digital transformation period. However, in the strong development trend of technology, the banking system also faces many challenges, requiring a stronger tr

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Anggraeni, Rila, Raditha Hapsari, and Noor Awanis Muslim. "Examining Factors Influencing Consumers Intention and Usage of Digital Banking: Evidence from Indonesian Digital Banking Customers." Asia Pacific Management and Business Application 009, no. 03 (2021): 193–210. http://dx.doi.org/10.21776/ub.apmba.2021.009.03.1.

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Anggraeni, Rila, Raditha Hapsari, and Noor Awanis Muslim. "Examining Factors Influencing Consumers Intention and Usage of Digital Banking: Evidence from Indonesian Digital Banking Customers." Asia Pacific Management and Business Application 009, no. 03 (2021): 193–210. http://dx.doi.org/10.21776/ub.apmba.2021.009.03.1.

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Glen Wibowo, Joseph, Leo Aldianto, and Sahat Hutajulu. "Loyalty Program for Digital Banking to Increase Active Rate: A Case Study of Rosemary Digital Banking." Himalayan Journal of Economics and Business Management 05, no. 01 (2024): 1–8. https://doi.org/10.47310/hjebm.2024.v05i01.035.

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Keeping engagement high between the bank and its customers proved to be a huge challenge for Rosemary, a digital bank based in Indonesia. Active rate as one of the key metrics within the bank has suffered and dropped significantly over the years. The existing initiatives to keep the engagement are mostly through financial benefits which tends to be effective in the short term but causes significant hit to the cost the bank must bear. There are needs to ensure high engagement from the users, as well as to reach sustainability for the business. One of the main challenges is on how to keep the ba

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ALIEV, Oleg M. "Banking digital ecosystem creation." Finance and Credit 28, no. 6 (2022): 1399–428. http://dx.doi.org/10.24891/fc.28.6.1399.

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Subject. This article deals with the issues of development of digital ecosystems by banks. Objectives. The article aims to identify the motives for the formation of banking digital ecosystems and determine regional differences and prospects for their development. Methods. For the study, I used a content analysis, generalization, and the logical and comparative approaches. Results. The article defines the motives for creating banking ecosystems and formulates prospects for their further development in the Russian market. Relevance. The results obtained can be used by large banks, including the

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Vives, Xavier. "Digital Disruption in Banking." Annual Review of Financial Economics 11, no. 1 (2019): 243–72. http://dx.doi.org/10.1146/annurev-financial-100719-120854.

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This review surveys technological disruption in banking, examining its impact on competition and its potential to increase efficiency and customer welfare. It analyzes the possible strategies of the players involved—incumbents and FinTech and BigTech firms—and the role of regulation. The industry is facing radical transformation and restructuring, as well as a move toward a customer-centric platform-based model. Competition will increase as new players enter the industry, but the long-term impact is more open. Regulation will decisively influence to what extent BigTech will enter the industry

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Sunitha, V., and S. Ramola Pon Malar. "Digital Banking using AI." Thiagarajar College of Preceptors Edu Spectra 7, S1 (2025): 25–36. https://doi.org/10.34293/eduspectra.v7is1-feb25.003.

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Digital banking powered by artificial intelligence (AI) is transforming the financial industry by enhancing customer experiences, improving security, and streamlining operations. AI technologies, such as Chatbots, fraud detection systems, and predictive analytics, enable banks to provide personalized services, detect fraudulent activities in real-time, and make data-driven decisions. AI also allows for efficient credit scoring, risk management, and tailored financial advice, making banking services more accessible and convenient. One of the most significant applications of AI in digital bankin

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Pham, Duy Khanh. "Digital Banking Adoption in Vietnam: An Application of UTAUT2 Model." Webology 19, no. 1 (2022): 3243–62. http://dx.doi.org/10.14704/web/v19i1/web19214.

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Digital banking is a modern form of banking – a new type of digital business. It covers all aspects of a traditional bank and transforms it into an application through digital technology. Digital banking plays a critical role in banking and economic development in the era of industrial revolution 4.0. This research examines the factors affecting the intention to use digital banking services in Vietnam, a frontier market. The research inherits the UTAUT2 research model to examine the determinants of digital banking services. The empirical study results show that the behavioural intention of dig

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Dr., Dinesh Pratap Singh. "A Critical Evaluation of Digital Banking in India." Management Journal for Advanced Research 4, no. 4 (2024): 109–14. https://doi.org/10.5281/zenodo.13621972.

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As we known banking is the business activity of accepting and safeguarding money owned by other individuals and entities, and then lending out this money in order to earn a profit. There are different types of banking system adopted in Indian banking like: retail banking, corporate banking, investment banking, private banking, digital banking etc. Here we focus on digital banking where as we are used technology in banking sector. Online banking and mobile banking services are main example of digital banking in India. Digital banking refers to the provision of banking services through digital c

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Davey, Pratheek S., Eshwar MV, and Ananya C. "Impact of Digital Banking on Traditional Banking Services." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 08, no. 11 (2024): 1–7. http://dx.doi.org/10.55041/ijsrem38403.

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Digital banking has quickly become a game-changer in the world of finance, altering the way banks interact with customers and run their operations. With tools like mobile banking apps, AI-driven recommendations, and blockchain technology, consumers now have more control and convenience in managing their finances than ever before. This shift has raised the bar on what people expect from their banks, prompting traditional banking institutions to adapt to stay relevant in a fast-evolving, tech-driven landscape. This paper explores how digital banking is impacting traditional banks in areas like c

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Asmita, Radadiya. "Neo-Banking: A Revolutionary Shift in Digital Banking." International Journal of Advance and Applied Research S6, no. 13 (2025): 33–37. https://doi.org/10.5281/zenodo.14912794.

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<em>Neo-banking is transforming the financial industry by offering digital-only banking services without the need for traditional brick-and-mortar branches. These banks leverage cutting-edge technology, artificial intelligence, and user-friendly interfaces to provide seamless banking experiences. This paper explores the concept, significance, and challenges of neo-banking, highlighting its impact on financial inclusion and customer experience. A comprehensive literature review and an analysis of research gaps are conducted to understand the adoption of neo-banking. Finally, findings and sugges

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Et. al., Dr C. B. Pavithra,. "FACTORS AFFECTING CUSTOMERS’ PERCEPTION TOWARDS DIGITAL BANKING SERVICES." Turkish Journal of Computer and Mathematics Education (TURCOMAT) 12, no. 11 (2021): 1608–14. http://dx.doi.org/10.17762/turcomat.v12i11.6091.

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There is a rapid development in the banking industry. The use of Digital banking has become an integral part in our life. And it is an effective and the most viable tool for creating customer value. Digital banking is the process by which the customers perform their financial transactions digitally without visiting the bank branch. Digital banking has transformed from the banking activities from brick to click. In digital banking customers use laptops, computers, smartphones, other gadgets and digital technology as a substitute for cheques and other paper transactions. Advancement in the compu

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Dr., M. Nirmal Kumar, and T. Balasaravanan Dr. "Liberalized Market Economy Brought A New Dimension in Digital Banking in Chennai." Shanlax International Journal of Commerce 7, S1 (2019): 106–24. https://doi.org/10.5281/zenodo.3451635.

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Since the beginning of major economic reforms have been taken in the field of financial sector, Traditional Brick and Desk banking (Branch banking) was replaced by Digital Banking since 1990s. Digital Banking has been more popular since 2014 due to the talk of “Digital India”. Mobile banking is a part of Digital banking. Gone are the days when people trusted on trunk dialing (before 1990s). This Trunk dialing was replaced by mobile phones during 1990s. After the advent of mobile phones (after 1990s), mobile phones have been used by several people. Mobile phones were converted into

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Upendra Sastry, S. "Indian Banking - A Long Journey of Incredible Transformation from Traditional Branch Banking to Digital Banking." International Journal of Science and Research (IJSR) 10, no. 8 (2021): 14–19. https://doi.org/10.21275/sr21729114229.

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Alaya, L. A., M.O Mojeke, and C.N Ezema. "REVIEW OF CONSUMER SERVICE QUALITY PERCEPTION OF DIGITAL BANKING AND DIGITAL APPLICATION SOFTWARE." International Journal of Research Publication and Reviews 3, no. 2 (2022): 367–79. https://doi.org/10.5281/zenodo.6067268.

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A digital banking platform enables banks to bring together new and existing processes as a means of offering the innovative digital banking products and services that are critical to retaining and attracting consumers in an increasingly competitive market. Supporting open, unified and multichannel integration is an essential function because it enables you to focus synergies across all channels. Digital banking platforms need to provide a first-class customer experience by letting consumers manage their personal details without difficulty. A future-proof platform should also be capable of mana

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Bagga, Sukhmeet Kaur. "Customer Satisfaction in Digital Banking." International Scientific Journal of Engineering and Management 04, no. 06 (2025): 1–7. https://doi.org/10.55041/isjem04071.

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Abstract The transformation of the Indian banking sector from a traditional, brick-and-mortar model to a digitized platform has dramatically reshaped customer experiences and expectations. Digital banking — which encompasses services delivered via mobile apps, UPI platforms, internet portals, and other electronic channels — has made banking more accessible, faster, and cost-effective. However, rapid adoption has also surfaced technical, security, and support-related concerns affecting user satisfaction. This study provides a comprehensive assessment of customer satisfaction with digital bankin

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Anifah, Siti, and Shelvyna Rikantasari. "Digital Banking Policies and Regulations For Sharia Banking in Indonesia." JOURNAL OF SHARIA ECONOMICS 5, no. 1 (2023): 250–64. https://doi.org/10.35896/jse.v5i1.571.

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In accordance with current developments in information technology, the services offered by banks are growing and leading to digital services. The demand for digitization of banking operations is also driven by changes in business life which are now dominated by the millennial generation who prefer the convenience of online transactions through digital platforms. The digital banking transformation process is also accelerated by the emergence of new competitors, such as non-bank financial service providers, often called fintech. The purpose of this research is to find out the regulation of digit

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Manser Payne, Elizabeth, James W. Peltier, and Victor A. Barger. "Mobile banking and AI-enabled mobile banking." Journal of Research in Interactive Marketing 12, no. 3 (2018): 328–46. http://dx.doi.org/10.1108/jrim-07-2018-0087.

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PurposeThe rapid growth of technology, including artificial intelligence (AI), in the banking industry has played a disrupting role in traditional banking channels. This study aims to investigate factors that influence the attitudes and perceptions of digital natives pertaining to mobile banking and comfort interacting with AI-enabled mobile banking activities.Design/methodology/approachData were collected from 218 digital natives. This paper uses multivariate regression and two separate multiple regression analyses to examine the differential effects of technology-based (i.e. attitudes toward

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M.Vidya and .P.Manimozhi. "Visual Banking, A Modern Techno Dynamismin Smart Phone Banking– A Research on Innovative Banking Technologies in Chennai." Shanlax International Journal of Commerce 7, S1 (2019): 28–48. https://doi.org/10.5281/zenodo.3412467.

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Techno dynamism has made tremendous changes in the life style of human beings.  Banking is no exception to this.  Stormy techno dynamism has been going on in banking technological innovations, since 1990s. Traditional Brick and Desk banking (Branch banking) was replaced by Digital Banking since 1990s. Digital Banking has been more popular since 2014 due to the talk of “Digital India”. Mobile banking is a part of Digital banking. Gone are the days when people trusted on trunk dialing (before 1990s). Mobile phones were converted into smart phones (since 2010s) and such smar

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Irawan, Bambang Andri, Jann Hidajat Tjakraatmadja, Achmad Ghazali, and Nur Budi Mulyono. "Corporate Digital Competencies for Digital Banking Innovation: Case Studies in Indonesian Banking Sector." Journal of Educational, Health and Community Psychology 11, no. 4 (2022): 712. http://dx.doi.org/10.12928/jehcp.v11i4.24856.

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Susilawaty, Lilis, and Nicola Nicola. "Pengaruh layanan perbankan digital pada kepuasan nasabah perbankan." Jurnal Manajemen Maranatha 19, no. 2 (2020): 179–90. http://dx.doi.org/10.28932/jmm.v19i2.2478.

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This study aims to determine whether digital banking services affect banking customer satisfaction. In accordance with previous research contained there are six measurements of digital banking services that affect banking customer satisfaction, namely comfort, functional quality, employee customer involvement, quality of digital banking services, brand/ trust, and digital banking innovation (Mbama & Ezepue, 2018). The data analysis technique used is quantitative verification analysis. The data used are primary data where the questionnaire was distributed to respondents using digital bankin

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Bhasin, Narinder Kumar, and Anupama Rajesh. "A Study of Digital Payments." International Journal of Virtual Communities and Social Networking 10, no. 1 (2018): 46–64. http://dx.doi.org/10.4018/ijvcsn.2018010104.

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The challenges and emergence of a global economy and a Digital First World has created financial disruptions in e-commerce and e-business around the globe. The collaborations of banks with Fintech companies have led to digitalization being an important component of their business and marketing strategy. The application of e-banking has been demonstrated as an effective cost reduction, risk management and provides quick services to the customers. Nowadays, e-banking services have already ensured opportunities to reduce expenditures on physical structures. However, in some previous studies it ha

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Sugihyanto, Toto, and Regina Jansen Arsjah. "The Effect of Digital Banking, Digital Transformation on the Efficiency of Commercial Banks in Indonesia." International Journal of Islamic Education, Research and Multiculturalism (IJIERM) 5, no. 2 (2023): 387–408. http://dx.doi.org/10.47006/ijierm.v5i2.242.

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The purpose of this paper is to assess the efficiency of the general banking industry in Indonesia on the use of digital banking and digital transformation. This paper is a research paper with quantitative methods and uses primary data collected by researchers using questionnaires. As for the data analysis method with PLS software SmartPls. The respondents were employees of commercial banks consisting of ten Islamic commercial banks and eleven conventional commercial banks. Findings - Investigative findings show that the banking industry in Indonesia is generally on a trend of increasing effic

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Hidayat, Achmad, and Salina Kassim. "THE DIGITAL BANKING SERVICES: A SELECTION MODEL FROM ISLAMIC BANKS." International Journal of Islamic Business 8, no. 1 (2023): 41–58. http://dx.doi.org/10.32890/ijib2023.8.1.3.

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The digital banking services which consist of internet banking and mobile banking have occupied an important role in the financial sector. Despite the importance of digital banking, Islamic banks in Indonesia have encountered issues with the adoption of digital banking such as budget constraints as well as sizable investment. Therefore, it is important to examine how to prioritize the selection of digital banking services in Islamic banking. This study aims to propose a model for prioritizing the selection of digital banking services in Islamic banking by applying document research through ana

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Jaspreet Kumar. "The Transformative Role of Mobile Applications in Digital Banking: A Comprehensive Analysis of Customer Engagement and Service Evolution." International Journal of Scientific Research in Computer Science, Engineering and Information Technology 10, no. 6 (2024): 1675–84. https://doi.org/10.32628/cseit241061210.

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The digital transformation of banking services through mobile applications represents a pivotal shift in the financial services industry, fundamentally changing how customers interact with their financial institutions. This comprehensive article research examines the multifaceted role of mobile applications in driving digital banking transformation, with particular emphasis on security implementations, customer engagement strategies, and the impact of automation and personalization on service delivery. The article analyzes the critical aspects of mobile banking infrastructure, including multi-

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Thuranira, John K., Mukaria H. Kimathi, and Dennis K. Murithi. "Digital Banking Channels, Financial Inclusion and Commercial Bank Sustainability in Kenya." International Journal of Research and Innovation in Social Science VIII, no. XV (2024): 164–80. https://doi.org/10.47772/ijriss.2024.815ec0013.

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The increasing use of digital banking channels has transformed the financial landscape globally, including in Kenya. While digital banking is believed to enhance financial sustainability, the role of financial inclusion in explaining this relationship remains unclear. Previous studies have examined the impacts of digital banking and financial inclusion separately, but little research has explored how financial inclusion influences the link between digital banking and financial sustainability in commercial banks. This study explored the relationship between digital banking channels, financial i

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