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Journal articles on the topic 'Interpersonal conflict'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

SEBASTIÁN CÁRDENAS, Manuel Lucas, Álvaro CHANQUET FRAGOSO, and Federico Ismael ALMANZOR ELHADAD. "Perceived Interpersonal Conflicts Scale (PICS). Escala para la evaluación de conflictos interpersonales en las situaciones de trabajo." Apuntes de Psicología 37, no. 3 (2019): 177–98. http://dx.doi.org/10.55414/m8rqns15.

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Interpersonal conflicts in work situations pose a significant risk both to workers’ health and to the organization. Early detection of the characteristics of these conflicts in order to be able to intervene in them in an appropriate manner is a necessity of the current organizations immersed in continuous environments of change where the norm is the reduction of people, resources or both. This article presents the validation of an instrument for the evaluation of the perception of interpersonal conflicts in work situations: the Perceived Interpersonal Conflicts Scale (PICS). This instrument al

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Koreneva, Vera Viktorovna, Igor' Vital'evich Gudovskii, Anastasiya Viktorovna Smirnova, Tat'yana Grigor'evna Dulinets, and Viktoriya Vladimirovna Gusarenko. "Prevention of interpersonal conflicts in the workforce." Конфликтология / nota bene, no. 2 (February 2024): 92–111. http://dx.doi.org/10.7256/2454-0617.2024.2.70670.

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The subject of the study is measures to prevent conflicts in the workforce. Business leaders do not always try to resolve interpersonal conflict at an early stage of development, using methods that will prevent the escalation of the conflict and which would help to find an effective way out of a difficult situation. Many managers do not pay due attention to this aspect, do not have a psychologist, a conflict analyst, or do not invite them to organize and conduct trainings, effective programs for the prevention of interpersonal conflicts. Thus, managers miss the opportunity to resolve contradic

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Lizha Khusmah Sakha Wijaya, Endin Jorgy, and Moh Daniyal Latif. "Manajemen Konflik Interpersonal (Studi Kasus pada CV Cyber Karya Nusantara Surabaya)." Jurnal Nusa Manajemen 1, no. 1 (2024): 175–87. http://dx.doi.org/10.62237/jnm.v1i1.50.

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Interpersonal conflict is something that cannot be avoided in organizations, one of which is at CV Cyber Karya Nusantara Surabaya. The aim of this research is to find out a picture of interpersonal conflict management at CV Cyber Karya Nusantara Surabaya. Descriptive qualitative methods were used in this research with data collection techniques obtained from interviews and observations. The results of this research indicate that interpersonal conflict at CV Cyber Karya Nusantara Surabaya is caused by the lack of effective communication between team members and the ongoing organizational transf

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Parfilova, Gulfiia, and Lilya Karimova. "The Study of Modern Adolescents' Conflict Resolution Skills." ARPHA Proceedings 1 (November 5, 2019): 1433–41. https://doi.org/10.3897/ap.1.e1361.

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Conflict is the most unpleasant way to resolve disputes which inevitably arise in the process of social interaction. It implies the opposition of those participating in the interaction and is usually accompanied by negative emotions that go beyond the conventional norms and rules. A conflict situation is a component of any conflict. Many scientists believe that conflict situations usually appear as a result of miscommunication. The ability to build constructive relationships with others and effectively mediate contentious issues is an important indicator of personal development. The patterns o

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Pades Jiménez, Antonia. "Conflicto interpersonal. Reflexiones sobre su manejo." Revista ROL de Enfermería 45, no. 10 (2022): 598–602. http://dx.doi.org/10.55298/rol2022.4554.

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Introducción El conflicto es una parte de la vida cotidiana y de la vida académica y laboral. Está omnipresente y evitarlo lo único que conlleva es a incrementar el problema. En este texto reflexivo se repasa el concepto de conflicto, foco y fuente del mismo y estrategias generales para su manejo. Las habilidades sociales y emocionales serán la clave del éxito para las relaciones interpersonales y gestión emocional. Palabras clave: conflicto, manejo, asertividad, emociones Abstract Conflict is a part of everyday life and of academic and work life. It is omnipresent and avoiding it only leads t

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De Carvalho Vieira, Judson, Leonardo Nelmi Trevisan, and Elza Fátima Rosa Veloso. "MORAL HARASSMENT IN THE BRAZILIAN BANKING SECTOR AS AN AGGRAVATION OF INTERPERSONAL CONFLICT." Journal on Innovation and Sustainability RISUS 12, no. 4 (2021): 99–114. http://dx.doi.org/10.23925/2179-3565.2021v12i4p99-114.

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Currently, the management of retail banking organizations and the praxis of the banking sector as a whole favor the occurrence of interpersonal conflicts and their evolution into moral harassment. This research aimed to show that moral harassment can arise from interpersonal conflicts that are poorly managed by banking organizations. To this end, we conducted a multicase study using completed court cases that proved the occurrence of moral harassment and organizational moral harassment. We grounded our research in the concepts of interpersonal conflict, moral harassment, and organizational mor

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MYKYTIUK, Vlada, Kseniia KOVTUNENKO, and Oksana KOVALYK. "Minimization of cross-cultural and interpersonal conflicts between tourists and the representatives of the tourism operator." Economics. Finances. Law, no. 6/1 (June 26, 2020): 25–27. http://dx.doi.org/10.37634/efp.2020.6(1).5.

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The paper is devoted to the study of the main methods and measures for minimizing cross-cultural and interpersonal conflicts as a means of conflict management in the tourism sector are explored. The purpose of the paper is to identify the features of minimizing cross-cultural and interpersonal conflicts through effective management and recommended methods of resolution. The paper examines the conflict of tourism between tourists and representatives of the tourist enterprise. Methods for overcoming cross-cultural and interpersonal conflicts of a tourist enterprise have been developed. The essen

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Eremina, Larisa I., and Andrey V. Shlopakov. "Prevention of Interpersonal Conflicts in the Teaching Staff of an Educational Organization." Общество: социология, психология, педагогика, no. 5 (May 28, 2025): 97–104. https://doi.org/10.24158/spp.2025.5.11.

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The article provides a detailed description of the concept of “prevention” in the context of pedagogical conflic-tology, describes the methods of prevention (structural, administrative, psychological). Conflict prevention is considered as a system of measures aimed at minimizing the causes of conflict situations and preventing their possible negative consequences. The specifics of interpersonal conflicts in teaching groups are revealed, and the causes of their occurrence are highlighted. The article presents the experience of implementing a conflict prevention program among teachers, which inc

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Sudharma, Kadek Januarsa Adi, and Putri Ekaresty Haes. "Causes of interpersonal conflict and biparti institution contribution in handling conflict towards tourism industry." International research journal of management, IT and social sciences 7, no. 6 (2020): 86–95. http://dx.doi.org/10.21744/irjmis.v7n6.1018.

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This article contains the results of interpersonal interactions that occur in the tourism industry. This research is a qualitative study using three data collection techniques, namely observation, interviews, and documentation. The following data retrieval results produce the final results about the causes of interpersonal conflict in the tourism industry, namely (1) differences in the meaning of information to cause discrepancies in the work done, (2) the influence of priorities from tourists. This personal characteristic is caused by the self-concept formed in a person, (3) Unresolved old co

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Dhami, Mandeep K., and Henrik Olsson. "Evolution of the interpersonal conflict paradigm." Judgment and Decision Making 3, no. 7 (2008): 547–69. http://dx.doi.org/10.1017/s1930297500000802.

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AbstractUsing Brunswik’s (1952) lens model framework, Hammond (1965) proposed interpersonal conflict theory to explain the nature, source, and resolution of disagreement or “cognitive conflict” between parties performing judgment tasks. An early review by Brehmer (1976) highlighted the potential of this approach in, for example, understanding the structure of cognitive conflicts, and the effect of task and person variables on judgment policy change and conflict resolution. However, our bibliographic and content reviews from 1976 to the present day demonstrate that research on cognitive conflic

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Ivanova, S., and A. Khlopkov. "Reasons for the Formation of Interview Conflicts in Educational Organization." Bulletin of Science and Practice 7, no. 8 (2021): 325–28. http://dx.doi.org/10.33619/2414-2948/69/37.

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In this article we will consider the problems of the occurrence of interpersonal conflicts in an educational organization, the subjects and objects of interpersonal conflict, and also features of interpersonal conflicts in educational organizations.

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Karna, Wioleta, Ireneusz Stefaniuk, and MohammadBagher Jafari. "Strategies for Managing Interpersonal Conflicts in Multicultural Teams." KMAN Counseling and Psychology Nexus 2, no. 1 (2024): 84–90. https://doi.org/10.61838/kman.psynexus.2.1.13.

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Multicultural teams are becoming increasingly common in globalized work environments, bringing diverse perspectives that can foster innovation but also lead to complex interpersonal conflicts. The objective of this study was to explore effective strategies for managing these conflicts, with an emphasis on understanding the impact of communication styles, cultural norms, and conflict management strategies on team cohesion and performance. This qualitative study employed semi-structured interviews to collect data from 16 participants with diverse cultural backgrounds, who have experience in mult

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Karna, Wioleta, Ireneusz Stefaniuk, and MohammadBagher Jafari. "Strategies for Managing Interpersonal Conflicts in Multicultural Teams." KMAN Counseling and Psychology Nexus 2, no. 1 (2024): 84–90. http://dx.doi.org/10.61838/kman.psychnexus.2.1.13.

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Multicultural teams are becoming increasingly common in globalized work environments, bringing diverse perspectives that can foster innovation but also lead to complex interpersonal conflicts. The objective of this study was to explore effective strategies for managing these conflicts, with an emphasis on understanding the impact of communication styles, cultural norms, and conflict management strategies on team cohesion and performance. This qualitative study employed semi-structured interviews to collect data from 16 participants with diverse cultural backgrounds, who have experience in mult

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Yasmeen, Aiza, Mansoor Ahmad, Muhammad Mustafa Raziq, and Muhammad Laeeq Khan. "Structural empowerment, cultural diversity, and interpersonal conflict: Evidence from international NGOs in Pakistan." International Journal of Cross Cultural Management 20, no. 2 (2020): 125–39. http://dx.doi.org/10.1177/1470595820904391.

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This article examines the relationship between structural empowerment and interpersonal conflict. We examine whether this relationship is moderated by cultural diversity. Although there is some understanding of conflicts in an organization, there is little understanding concerning how conflicts may arise because of structural empowerment. We propose that structural empowerment is positively associated with interpersonal conflict and that this relationship is contingent upon cultural diversity. We draw on survey evidence from 351 employees of international nongovernmental organizations in Pakis

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Safianov, Vladimir, Irina Sokolovskaya, Olga Shcherbakova, Vitalij Belobragin, and Roman Tkach. "Ethical and psychological features of conflict prevention in interpersonal communication contacts." E3S Web of Conferences 291 (2021): 05021. http://dx.doi.org/10.1051/e3sconf/202129105021.

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It is difficult to overestimate the significance of conflict in business and personal contacts in all spheres of human existence. The ability to communicate without conflicts is quite highly regarded, and conflicting people always and everywhere cause negative impressions. As Descartes taught, before you talk about anything, you need to agree on terms. If we talk about interpersonal conflicts, it should be noted that conflicts grow out of contradictions and opposites, but they cannot be equated. The conflict situation is a pre-conflict phase. Conflicts are more terrible and more harmful than c

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Ziqian, Zhong. "Research on Interpersonal Conflict Between Family Generation --Take the TV Series A Little Reunion as an Example." Communications in Humanities Research 11, no. 1 (2023): 299–303. http://dx.doi.org/10.54254/2753-7064/11/20231491.

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Interpersonal conflict is a universal phenomenon in our daily life, especially the family conflict. Conflicts between our family members run counter to the desire for family harmony, so its worth taking into account the conflict, particularly between parents and children. This paper takes the TV series A Little Reunion as an example, chooses one of the three families in the series as a representative, studies the interpersonal conflict between parents and children in the family, organizes the dialogue patterns by recording the conversations and classifying the sentences through emotional chara

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ƏMRAHLI, Z. S. "ŞƏXSİYYƏTLƏRARASI ZİDDİYYƏTLƏRİN PSİXO-PEDAQOJİ VƏ GENDER SƏBƏBLƏRİ." Actual Problems of study of humanities 2, no. 2024 (2024): 196–99. http://dx.doi.org/10.62021/0026-0028.2024.2.196.

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Psychopedagogical and Gender Causes of Interpersonal Conflicts Summary Analysis of the problem showed that in the psychology of both Azerbaijan and foreign countries there are different approaches to the interpretation, justification and classification of the problem of interpersonal conflict. Along with this, a generalization of the existing approach allows us to understand interpersonal conflict as a complex, psychological pattern in the development of personality, which represents a confrontation between the value-semantic spheres of the individual, arising at the motivational-cognitive, em

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Irwan, Irwan. "Workplace Conflict: Its Impact on Employee Motivation and Productivity." Paradoks : Jurnal Ilmu Ekonomi 7, no. 4 (2024): 481–94. http://dx.doi.org/10.57178/paradoks.v7i4.993.

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This study aims to investigate the impact of workplace conflict on employee motivation and productivity, focusing on the distinct effects of interpersonal, task-related, and process-related conflicts. The research explores how effectively managed conflicts can foster positive outcomes, such as innovation and team collaboration while mitigating their negative consequences. A systematic literature review (SLR) approach was employed to synthesize findings from recent studies, providing a comprehensive understanding of workplace conflict dynamics. The study draws from multiple peer-reviewed source

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Mukhanova, O. M., and O. V. Shepelieva. "Modern learning space and interpersonal conflicts." All Ukrainian scientific-practical magazine Principal of School Liceum Gymnasium, no. 6 (2019): 56–62. http://dx.doi.org/10.37836/23097744-2019-6-7.

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The article deals with interpersonal conflicts in the educational sphere – namely, the type of conflicts of teacher – student. The impact of teacher and student individuality on the emergence of conflict is illuminated.

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Joko Prayetno and Muhammad Rasyid Abdillah. "Interpersonal Conflict and Knowledge-Hiding Behavior: Mediating Role of Perceived Competition." SAINS ORGANISASI 1, no. 1 (2022): 10–16. http://dx.doi.org/10.55356/so.v1i1.7.

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The background of this research is based on the importance of measuring the conflicts that occur in a company caused by the behavior of hiding knowledge. The purpose of this study was to determine the extent of the relationship between interpersonal conflict and knowledge-hiding behavior by mediating perceived competition. In some pharmaceutical companies, there are often visible or invisible interpersonal conflicts which are caused by hiding knowledge between co-workers, of course this will become a medium for perceived competitive behavior and result in interpersonal conflict. With the resul

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Pawiloi, Andi Andini Thasya, Faradillah Firdaus, and Irdianti . "The Relationship Between Trust in Spouse and Interpersonal Conflict in Husband Who Undergoes Long Distance Marriage in Makassar City." Journal of Correctional Issues 7, no. 2 (2025): 276–87. https://doi.org/10.52472/jci.v7i2.517.

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Although long-distance marriage has become a common phenomenon in today's era, interpersonal conflict issues often arise within it, one of which is trust in the partner. This study aims to determine the relationship between Trust in the Partner and Interpersonal Conflict among Husbands in Long-Distance Marriages in Makassar City. This research employs a quantitative approach. The population in this study consists of married couples currently undergoing long-distance marriages in Makassar City, with a sampling technique using snowball sampling technique with 200 respondents calculated using Hai

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Aprilaa, Lintang Dwi, Akbar Nicholas Saputra, and Diandi Nur Hakim. "Peran Kejujuran dalam Meningkatkan Penyelesaian Konflik Interpersonal di Media Sosial." JKOMDIS : Jurnal Ilmu Komunikasi Dan Media Sosial 3, no. 2 (2023): 504–12. http://dx.doi.org/10.47233/jkomdis.v3i2.890.

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This paper covers the role of honesty in enhancing interpersonal conflict resolution on social media. Interpersonal conflict can happen to anyone, especially in social media. There are many ways to resolve interpersonal conflicts. One of them is practicing honesty. Why honesty? Because honesty is one of the requirements for building healthy and harmonious interpersonal communication. The purpose of this study is to explain how the role of honesty in improving interpersonal conflict resolution on social media. This study uses a quantitative approach, namely using a questionnaire, and the distri

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Bhabhor, G. K., and S. R. Patel. "Interpersonal conflict and its management among KVK scientists." Gujarat Journal of Extension Education 34, no. 2 (2022): 150–54. http://dx.doi.org/10.56572/gjoee.2022.34.2.0032.

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Conflict is a natural, everyday phenomenon in all private and working spheres. It is an interactive process manifested through incompatibility, disagreement or dissonance within or between social entities i.e. individual, group, organization etc. Like any other organization, Krishi Vigyan Kendra also can be no exception to the fact of existence of conflicts among their scientists. For effective functioning of the KVK, there is a need to know the interpersonal conflict existing among its scientists and its management styles adopted by them. For this investigation, all the 30 KVKs of Gujarat wer

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Gholizadeh Onsoroudi, Tayebeh, Mahin Etemadinia, and Farnaz Farshbaf Manisefat. "Predicting the Level of Marital Conflicts Based on Anxious-Insecure Attachment Style: The Mediating Role of Interpersonal Mindfulness." Journal of Assessment and Research in Applied Counseling 6, no. 4 (2024): 108–15. http://dx.doi.org/10.61838/kman.jarac.6.4.13.

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Objective: Various studies have examined the multiple factors through which couples' attachment styles can play a role in creating marital conflicts. In the present study, the mediating role of interpersonal mindfulness is investigated as a factor that may explain part of the role of anxious-insecure attachment style in creating marital conflicts among couples. Methods and Materials: In this correlational-descriptive study, a total of 402 couples who visited counseling centers in Tehran in 2023 were selected using convenience sampling. They responded to the Interpersonal Mindfulness Scale (Pra

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Nugroho, Wahyu Dwi, Jack Henry Syauta, and Mafizatun Nurhayati. "The Effect of High Workload and Organizational Communication on Air Traffic Controller (ATC) Work Engagement at the PERUM LPPNPI Palembang Branch with Interpersonal Conflict as an Intervening Variable." East Asian Journal of Multidisciplinary Research 3, no. 9 (2024): 4369–90. http://dx.doi.org/10.55927/eajmr.v3i9.10972.

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This study examines how workload and organizational communication impact work engagement among air traffic controllers at AirNav Indonesia, Palembang, with interpersonal conflict as an intervening variable. Using a causal quantitative design with a structural equation model, findings show that a high workload negatively affects work engagement through increased interpersonal conflict. In contrast, effective organizational communication enhances work engagement and reduces conflict. Thus, while workload diminishes engagement through conflict, good communication boosts engagement and minimizes c

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Laursen, Brett, and W. Andrew Collins. "Interpersonal conflict during adolescence." Psychological Bulletin 115, no. 2 (1994): 197–209. http://dx.doi.org/10.1037/0033-2909.115.2.197.

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Tariq Jalees, Adnan Anwar, Asim Mubashir, Sufyan Ramish, and Raja Rub Nawaz. "Emotional Dynamics in Workplace Conflict and Employee Turnover." International Journal of Social Science & Entrepreneurship 3, no. 3 (2023): 272–94. http://dx.doi.org/10.58661/ijsse.v3i3.202.

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The turnover intention is an inclination of the employee to leave a job. It has become a topic of interest for researchers in business. This study examines the impact of role conflict, role ambiguity, and interpersonal conflicts on turnover intention with the mediating role of emotional exhaustion and moderating role of emotional regulation. This study focuses on the banking sector of Karachi. The research has utilized SMART PLS .4 for data analysis. The study found that role conflict and interpersonal conflict significantly affect turnover intention, but role ambiguity insignificantly affects

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Retnowati, Wulan, and Muhammad Satibi. "The Interpersonal Management and Conflict Management to Improve Journalist Performance (Phenemonology Study at PT WS Media Office)." Journal of Applied Business, Taxation and Economics Research 4, no. 5 (2025): 827–32. https://doi.org/10.54408/jabter.v4i5.463.

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This study aims to determine interpersonal conflicts and conflict management that occur in the PT WS media office and to determine the factors that cause them and how to overcome them. The design of this study uses a qualitative approach. The research data collection method used is a deep interview by conducting interviews with leaders and journalists and staff at the PT WS Media Office totaling 5 people. The results of the study indicate that the conflict that occurred was due to personal conflict and interpersonal conflict and conflict of interest. And the PT WS Media Office implemented a co

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Nifriza, Ifna, Indah Rahmalia, and Dahayu Annora Reswary. "The Effect of Interpersonal Conflict Between Coworkers on Teachers’ Stress: Effective Conflict Management Strategies." International Journal of Educational Dynamics 6, no. 2 (2024): 539–48. http://dx.doi.org/10.24036/ijeds.v6i2.491.

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Conflict at school can be caused by conflicting demands, needs, drives, or desires. If conflicts can be resolved well, cooperative relationships will improve, and levels of trust and productivity will increase. Conflicts arise due to ineffective conflict management. Failure to manage conflict hinders the achievement of shared goals and disrupts the dynamics of interpersonal relationships. The research was carried out using a qualitative study method (Single Instrumental Case Study), which is a type of case research as an example to get an overview of problems and prevent individuals from impro

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Rumianowska, Agnieszka. "Rozwiązywanie konfliktów interpersonalnych. O potrzebie uzupełnienia ujęcia psychologicznego o refleksję filozoficzną." Studia Edukacyjne, no. 67 (December 31, 2022): 85–94. http://dx.doi.org/10.14746/se.2022.67.6.

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Analysing contemporary works on patterns of interpersonal conflict formation and resolution, one can quite easily notice the predominant tendency to reduce the problem of interpersonal disputes exclusively to psychological and pedagogical issues. Thus, matters such as the root causes of conflicts, attitudes towards them and conflict resolution strategies predominate. Conclusions arising from the research are reflected in recommendations and proposals with regard to conflict resolution in the school, work or family environment. Not denying in any way the importance of the research results on th

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Bilyk, Tetiana. "Instruments for studying socio-psychological factors in interpersonal communication dysfunction in marital conflicts." Організаційна психологія Економічна психологія 1, no. 22 (2021): 18–26. http://dx.doi.org/10.31108/2.2021.1.22.2.

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Introduction. The changing role of family in the society and the increased rate of divorce highlight the problem of socio-psychological factors that contribute to the emergence of marital conflicts caused by spouses' dysfunctional interpersonal communication. Aim: to determine a set of instruments for studying socio-psychological factors in interpersonal communication dysfunction in marital conflicts. Results. A proposed complex of instruments for studying of socio-psychological factors in interpersonal communication dysfunction in marital conflicts partners includes three groups of tools. The

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Lawless, Jennifer, and Aurora Trif. "Managing interpersonal conflicts at work by line managers." Irish Journal of Management 35, no. 1 (2016): 74–87. http://dx.doi.org/10.1515/ijm-2016-0005.

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AbstractThere are disagreements about the key factors affecting a line manager’s conflict management modes. Psychologists emphasise the role of the conflict situation and personal traits, while other scholars focus on the impact of organisational aspects in managing interpersonal conflict. This paper provides empirical evidence suggesting that three sets of factors, namely, situational, personal and organisational aspects, influence the mode of handling conflict by line managers. Mixed methods were used to collect primary data from 19 line managers and two human resources managers working in t

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Fraboni, Federico, Giulia Paganin, Greta Mazzetti, Dina Guglielmi, and Luca Pietrantoni. "The Intricate Pathways From Empowering Leadership to Burnout: A Deep Dive Into Interpersonal Conflicts, Work-Home Interactions, and Supportive Colleagues." Informing Science: The International Journal of an Emerging Transdiscipline 26 (2023): 149–72. http://dx.doi.org/10.28945/5178.

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Aim/Purpose: This study builds upon existing research by investigating the elements contributing to or buffering the onset of burnout symptoms. We examine the relationship between empowering leadership and burnout, considering the concurrent mediation effects of interpersonal workplace conflict, work-home conflict, and support from coworkers. Background: Burnout is a phenomenon that has been widely considered in the scientific literature due to its negative effect on individual and organizational well-being, as well as implications for leadership, coworker support, and conflict resolution. A d

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Siregar, Rafiqah Yusna, Rachel Mia Lorenza Lumbantoruan, and A. Hadian Pratama Hamzah. "Gen Z and Interpersonal Conflict Management." CONTENT: Journal of Communication Studies 3, no. 01 (2025): 01–10. https://doi.org/10.32734/cjcs.v3i01.20250.

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The study aims to describe how Gen Z students at Dharmawangsa University especially those in the communications science program, manage interpersonal conflicts based on their personal experiences. This study uses a phenomenological paradigm through their experiences in managing project assignments in 3 months and divided into several groups. During 3 months of working on the project, several groups of students found various problems that then required them to carry out conflict management according to the personal characteristics of each member in each group. This research uses a qualitative m

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Cywińska, Małgorzata. "Fostering a “Culture of Conflict” among Children." Studia Edukacyjne, no. 72 (October 23, 2024): 7–17. http://dx.doi.org/10.14746/se.2024.72.1.

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This article aims to explore the constructive resolution of interpersonal conflicts, with a particular focus on childhood. It highlights the necessity for “conflict education” and the cultivation of a “culture of conflict” from early stages of life, emphasizing the importance of developing appropriate competencies during childhood for harmoniously resolving both personal and interpersonal conflicts. These are especially emotional-social and cognitive skills as well as problem-solving abilities. Well-designed programs for fostering constructive conflict resolution among children, along with spe

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Pagatpat, Philip Jun Atty, and Mark Anthony N. Polinar. "Decision-Making Roles and Workplace Interpersonal Conflict in an Organizational Setting in Mandaue City." JOURNAL OF HUMANITIES SOCIAL SCIENCES AND BUSINESS (JHSSB) 4, no. 3 (2025): 664–82. https://doi.org/10.55047/jhssb.v4i3.1787.

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The purpose of this study is to investigate how decision-making responsibilities are perceived, as well as how interpersonal conflict is perceived in the workplace. The study used the descriptive-correlational research design and identified respondents in the organization using a purposive sampling technique for data collection. The study employed simple frequency and percentage, weighted mean, the Chi-Square Test of Independence, and the T-test for independent samples to analyze the collected data. The study's findings revealed that employees in the various departments highly perceived the fo

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Lalegani, Zeinab, Ali Nasr Isfahani, Arash Shahin, and Ali Safari. "Developing a model for analyzing the factors influencing interpersonal conflict." Management Decision 57, no. 5 (2019): 1127–44. http://dx.doi.org/10.1108/md-08-2018-0857.

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Purpose The purpose of this paper is to develop and analyze a model of factors influencing interpersonal conflicts. Design/methodology/approach This research was conducted using a mixed method approach. In the qualitative study, the conceptual model of the factors affecting interpersonal conflicts was extracted from semi-structured interviews with 17 relevant experts using a theme analysis technique. Then, three hypotheses were developed based on the model and relevant theoretical evidence. Using a researcher-made questionnaire which was developed earlier based on the qualitative results, a qu

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Mutiara Hati Br Sinuraya, Netty Laura, and RutmanLumbantoruan. "PENGARUH KONFLIK INTERPERSONAL ANTAR KARYAWAN TERHADAP KINERJA KARYAWAN PADA PT KEMUNING MITRA PERSADA CABANG SURABAYA III." Fundamental Management Journal 8, no. 2p (2023): 96–117. http://dx.doi.org/10.33541/fjm.v8i2p.5275.

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The objective of this research is to investigate how interpersonal conflicts impact employee performance within PT Kemuning Mitra Persada Surabaya III Branch. The study utilized a survey approach, employing a questionnaire as the primary tool for data collection. The target population comprised all employees of PT Kemuning Mitra Persada Surabaya III Branch, with a sample size of 80 individuals chosen through proportional random sampling. The data gathering techniques encompassed observation, interviews, questionnaires, and documentation. The collected data underwent analysis, including descrip

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Nunns, Christopher G., Stephen D. Bluen, and Susan King. "Behavioural Assessment of Interpersonal Conflict in Industry: Development of the Interpersonal Conflict Scale." South African Journal of Psychology 19, no. 1 (1989): 39–46. http://dx.doi.org/10.1177/008124638901900107.

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A two-factor approach toward the measurement of interpersonal conflict, incorporating dimensions of conflict resolution and conflict provocation, is proposed. The development of the Interpersonal Conflict Scale, a behaviourally based, self- or subordinate-rated measure of interpersonal conflict, is described. Factor analysis on a sample of 304 industrial supervisors yielded two subscales, a 10-item Resolution subscale and a 15-item Provocation subscale. Satisfactory internal and temporal consistency coefficients were recorded for the supervisor sample and two employee samples ( N = 172 and 20)

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Chernenko, О. "SEMIOSIS OF INTERPERSONAL CONFLICTS IN ENGLISH ARTISTIC DISCOURSE." MESSENGER of Kyiv National Linguistic University. Series Philology 25, no. 1 (2022): 134–41. http://dx.doi.org/10.32589/2311-0821.1.2022.263129.

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The current paper presents an overview of interpersonal conflicts in discourse area of character in modern English fiction discourse from the standpoint of multimodality theory, pragmalinguistics, and semiotics. In this respect semiosis is defined as the action of a sign, a dynamic process of meaning-making and meaning-interpretation realized through multimodal semiotic modes which collectively construct the meaning, communicated in these situations. This constructing is proceeded with the help of conflictives as emergent discursive constructs, the result of interactive constructing by means o

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Hamdani, Imron, Dyah Werdiningsih, and Moh Badrih. "Social Conflict in the Novel " Dua Barista " By Najhaty Sharma, a Sociology of Literature Approach." EDUTEC : Journal of Education And Technology 7, no. 4 (2024): 435–43. http://dx.doi.org/10.29062/edu.v7i4.886.

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This study aims to describe the forms of social conflict found in the novel "Dua Barista" by Najhaty Sharma, including: (1) interpersonal social conflict, (2) social class conflict, and (3) social group conflict. The research employs a qualitative approach with descriptive analysis. Data collection techniques used in this study include observation, reading, and note-taking. Data validity was verified using triangulation techniques, including source, method, investigator, and theory triangulation. The data sources consist of primary and secondary data. Data analysis techniques involve data redu

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Čiuladienė, Gražina, and Marek Walancik. "Being Ready to Lecture a Multicultural Class: Asian Preferences for Conflict Management Style." Cultural Management: Science and Education 4, no. 1 (2020): 105–18. http://dx.doi.org/10.30819/cmse.4-1.06.

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Lecturers increasingly face the challenge of managing conflicts in a cross-cultural study environment. Cultural variations have a significant impact on communication in general and conflict communication in particular. The study aims to examine Asian preferences concerning conflict behavior. Understanding of different conflict styles in conflict is important for facilitating intercultural competence. This article reviews the findings on Asian preferences for avoiding, integrating, and dominating while managing interpersonal conflicts. Seven studies were reviewed. The results of this review ind

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Ulya Amelia. "The Conflict Management." Improvement: Jurnal Ilmiah untuk Peningkatan Mutu Manajemen Pendidikan 6, no. 1 (2020): 71–85. http://dx.doi.org/10.21009/improvement.v6i1.13727.

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Abstract: Conflict management is a skill owned by individuals in an organization to improve performance. The purpose of this study was to determine (1) conflicts at schools and (2) conflict control at schools. The method used is a qualitative-case-study approach and literature review research. The data collection techniques used are (1) observation, (2) interviews, (3) documentation, and (4) literature review. The subjects of this study were the principal, deputy headmaster, educators, educational staff, counseling guidance teachers and students. The results of this study are (1) conflicts in

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Novytskyi, Yurii, and Nadiia Havrylova. "CRISIS AND CONFLICT SITUATIONS THAT ARISE DURING STUDENTS' STUDIES. METHODS OF STRUGGLE AND THEIR SOLUTIONS." Scientific Journal of National Pedagogical Dragomanov University Series 15 Scientific and pedagogical problems of physical culture (physical culture and sports), no. 10(183) (October 18, 2024): 263–66. http://dx.doi.org/10.31392/udu-nc.series15.2024.10(183).49.

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Nowadays, each person can face different views, beliefs and interests of the people around him. Such clashes, caused by personal characteristics of people, their interaction with others, subjective and objective factors, can lead to conflict situations. Interpersonal conflicts are an integral part of student life, which can lead to negative consequences. Interpersonal conflicts are conflicts between people in the process of their psychological and social interaction. For many, the word "conflict" is usually negative. Most people believe that conflict is something that must be avoided. But if y

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Palmos, Rejie F. "“Peace For P’s”: Interpersonal Conflict Management Styles of Students in Three Teacher Education Special Projects." British Journal of Teacher Education and Pedagogy 1, no. 2 (2022): 26–35. http://dx.doi.org/10.32996/bjtep.2022.1.2.3.

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This descriptive research aimed to identify the varied conflict management styles among WVSU students enrolled in three teacher education special projects. The respondents were selected using the random sampling method. A Filipino-based standard questionnaire checklist developed by the Miriam College Center for Peace Education on interpersonal conflict management styles was utilized. Results revealed that ESGP-PA (4P’s granter) and the Diploma on ECE had a “problem solving” conflict management style as an entire group or when classified according to certain categories. The Associate in ECE pos

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Ogharen, Beauty Biokoro, Elizabeth Osita Egbule, and Anyanwu Chikodi Joy. "Management of Interpersonal Conflict Involving Principals and Teachers of Selected Public Secondary Schools in Nigeria." Journal of Educational and Social Research 12, no. 3 (2022): 320. http://dx.doi.org/10.36941/jesr-2022-0090.

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This study identified factors that contribute to interpersonal conflicts between secondary school teachers and principals in Nigeria. It likewise explores the effects of interpersonal conflict on achievement of students in school and on success of the school. Suggestions were made for conflict management programmes and potential strategies for adoption in order to promote and sustain an encouraging and productive interpersonal relationship between teachers and principals. A sample size consisting of 123 teachers and 8 principals were used. Descriptive statistics applied in the analysis of data

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Bălașa, Maria Adela, Alexandra Sterghiuli, Maria Alexandra Tănase, and Silvia Raluca Matei. "The effects of interpersonal conflict on employee satisfaction and productivity in the workplace." „Black Sea” Journal of Psychology 14, no. 4 (2023): 89–102. http://dx.doi.org/10.47577/bspsychology.bsjop.v14i4.267.

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This study investigates the impact of interpersonal conflicts on employee satisfaction and workplace productivity. The review of relevant literature revealed significant relationships betweenthese variables, forming the basis for the current investigation. The research aimed to analyze the connection between interpersonal conflicts in the workplace and employee satisfaction, concurrently evaluating the consequences of these conflicts on organizational productivity. Hypothesis 1 assumeda negative correlation, indicating that an increase in interpersonal conflicts is associated with a decrease i

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Ospanbayeva, M. P., G. U. Оralymbetova, and M. S. Tileubayeva. "STUDY OF INTERPERSONAL CONFLICT RESOLUTION WITHIN PSYCHOLOGICAL ATTITUDE THEORY." Bulletin of Dulaty University 14, no. 2 (2024): 185–92. http://dx.doi.org/10.55956/maxh7082.

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Ways of solving interpersonal conflicts within the framework of the theory of psychological relations were analyzed in the article. The level of tensions in the relationships of the couples who participated in the experiment was determined by the subjects' own assessments. The test subjects had the opportunity to determine the results independently after the psychotherapeutic effects carried out in a period of 2 months. The nature of interpersonal conflicts was grouped according to the degree of visibility, duration, content of interaction in the course of the research. It became known that th

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Dobričanin, Sanja, Ivana Vučinić, Anđelka Tripković, and Ivana Radovanović. "Conflict management in healthcare institutions: The case of healthcare center Zvečan." Bizinfo Blace 13, no. 2 (2022): 49–56. http://dx.doi.org/10.5937/bizinfo2202050d.

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Good interpersonal cooperation is necessary for the efficient and effective work of any organization, institution, program, project or team. Conflicts are an inevitable companion of good interpersonal relations and cooperation. Effective resolution of conflicts within any organization, including healthcare organizations, should be a priority due to their direct impact on the quality of healthcare provided. The paper aims to examine the influence of interpersonal health workers on the effectiveness of the health institutions where they are employed. The paper examines whether employees in a hea

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Soroka, Iryna, and Iryna Synhaivska. "MANAGEMENT OF INTERPERSONAL CONFLICTS IN THE STUDENT ENVIRONMENT: THE RESULTS OF IMPLEMENTING THE TRAINING COURSE." PSYCHOLOGICAL JOURNAL 8, no. 1 (57) (2022): 18–31. http://dx.doi.org/10.31108/1.2022.8.1.2.

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The topic of interpersonal conflicts in the student environment is relevant, as evidenced by the observation and the results of the experiment. Conducting surveys and applying psychological tests in the experiment revealed a negative perception of conflicts by students, low and medium levels of emotional intelligence, and the use of avoidance and competition styles of behaviour in a conflict. To achieve the goal of the pilot experiment, a questionnaire developed by the authors was used: "The perception of conflicts by students". The obtained results formed the basis of the training course "Man

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