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1

Parmenter, David. Key Performance Indicators. Hoboken, NJ, USA: John Wiley & Sons, Inc, 2015. http://dx.doi.org/10.1002/9781119019855.

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Parmenter, David. Key Performance Indicators. New York: John Wiley & Sons, Ltd., 2007.

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Krause, Hans-Ulrich, and Dayanand Arora. Controlling-Kennzahlen - Key Performance Indicators. München: OLDENBOURG WISSENSCHAFTSVERLAG, 2010. http://dx.doi.org/10.1524/9783486712018.

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Georg, Stefan. Key Performance Indicators für junge Unternehmen. Wiesbaden: Springer Fachmedien Wiesbaden, 2019. http://dx.doi.org/10.1007/978-3-658-27546-4.

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5

Victoria. Department of Infrastructure. Local Government Branch. Victorian public libraries: Key performance indicators. [Melbourne]: Infrastructure, Local Government Branch, 1999.

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6

Key performance indicators: Developing, implementing, and using winning KPIs. Hoboken, N.J: John Wiley & Sons, 2010.

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7

Marr, Bernard. Key performance indicators: The 75 measures every manager needs to know. New York: Pearson Financial Times Pub., 2012.

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8

Savage, D. Identification of key performance indicators for information technology projects. Oxford: Oxford Brookes University, 1996.

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9

(Zambia), Participatory Assessment Group, ed. Baseline data survey feeder roads, report: Key performance indicators and socio-economic indicators. [Lusaka]: Participatory Assessment Group, 1997.

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10

Key performance indicators: The 75 measures every manager needs to know. New York: Pearson Financial Times Pub., 2012.

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11

Parmenter, David. Key performance indicators for government and non profit agencies: Implementing winning KPIs. Hoboken, N.J: Wiley, 2012.

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12

Board, Oregon Progress, ed. Oregon's benchmark performance report: Key indicators of progress from 1990 to 1995. Salem, Or: Oregon Progress Board, 1996.

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13

Asia Pacific Economic Cooperation (Organization). Human Resource Development Working Group., ed. Project on developing key performance indicators and productivity/performance benchmarks for performance based remuneration systems, Kuala Lumpur, Malaysia. [Singapore]: Asia-Pacific Economic Cooperation, 2007.

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14

Snowden, Barry L. Common terminology, definitions and classifications for system-wide information reporting: Prepared for colleges and technical institutes, private university colleges, universities and Advanced Education and Career Development. Edmonton]: Alberta Advanced Education and Career Development, 1998.

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15

Urban and Regional Development Institute (Indonesia). Key performance indicators (KPI), benefit monitoring and evaluation (BME), dan implementation completion report (ICR) program padat karya perkotaan (PKP) dan prakarsa khusus bagi penganggur perempuan (SIWU): Laporan pendahuluan. Jakarta: Urban and Regional Development Institute, 2000.

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16

Parmenter, David. Key Performance Indicators (Kpi). Wiley & Sons, Incorporated, John, 2010.

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17

Key Performance Indicators Manual. Allen & Unwin, 2002.

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18

Best value: Key performance indicators. Edinburgh: City of Edinburgh Council, 1999.

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19

Marr, Bernard. Key Performance Indicators for Dummies. Wiley & Sons, Incorporated, John, 2015.

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20

Libraries and Key Performance Indicators. Elsevier, 2017. http://dx.doi.org/10.1016/c2014-0-03696-9.

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21

Environment key performance indicators: Handbook. Watford: Construction Best Practice, 2003.

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22

Marr, Bernard. Key Performance Indicators for Dummies. Wiley & Sons, Incorporated, John, 2015.

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23

Key performance indicators for dummies. For Dummies, 2015.

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24

Marr, Bernard. Key Performance Indicators for Dummies. Wiley & Sons, Incorporated, John, 2015.

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25

Key Performance Indicators for Federal Facilities Portfolios. Washington, D.C.: National Academies Press, 2005. http://dx.doi.org/10.17226/11226.

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26

25 Need-To-Know Key Performance Indicators. Pearson Education Australia, 2014.

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27

Management by Measurement: Designing Key Indicators and Performance Measurement Systems. Springer, 2007.

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28

Franceschini, Fiorenzo, Maurizio Galetto, and Domenico Maisano. Management by Measurement: Designing Key Indicators and Performance Measurement Systems. Springer Berlin / Heidelberg, 2010.

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29

13 Key Performance Indicators for Highly Effective Teams. Taylor & Francis Group, 2007.

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30

Ahmed, Allam, George Siantonas, and Nicholas Siantonas. 13 Key Performance Indicators for Highly Effective Teams. Taylor & Francis Group, 2007.

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31

Maute, Christoph. Zur Rolle und Nutzen Von Key Performance Indicators. GRIN Verlag GmbH, 2009.

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32

Ahmed, Allam, George Siantonas, and Nicholas Siantonas. 13 Key Performance Indicators for Highly Effective Teams. Taylor & Francis Group, 2017.

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33

Ahmed, Allam, George Siantonas, and Nicholas Siantonas. 13 Key Performance Indicators for Highly Effective Teams. Taylor & Francis Group, 2017.

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34

Franceschini, Fiorenzo, Maurizio Galetto, and Domenico Maisano. Designing Performance Measurement Systems: Theory and Practice of Key Performance Indicators. Springer, 2018.

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35

Samsonowa, Tatjana. Industrial Research Performance Management: Key Performance Indicators in the ICT Industry. Samsonowa Tatjana, 2014.

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36

Samsonowa, Tatjana. Industrial Research Performance Management: Key Performance Indicators in the ICT Industry. Physica, 2011.

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37

Performance Management in Healthcare: From Key Performance Indicators to Balanced Scorecard. Taylor & Francis Group, 2018.

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38

Bergeron, Bryan P. Performance Management in Healthcare: From Key Performance Indicators to Balanced Scorecard. Productivity Press, 2017.

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39

Samsonowa, Tatjana. Industrial Research Performance Management: Key Performance Indicators in the ICT Industry. Physica-Verlag, 2011.

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40

Bergeron, Bryan P. Performance Management in Healthcare: From Key Performance Indicators to Balanced Scorecard. Productivity Press, 2017.

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41

Performance Management in Healthcare: From Key Performance Indicators to Balanced Scorecard. Productivity Press, 2006.

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42

Bergeron, Bryan P. Performance Management in Healthcare: From Key Performance Indicators to Balanced Scorecard. Taylor & Francis Group, 2017.

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43

Parmenter, David. Key Performance Indicators: Developing, Implementing, and Using Winning KPIs. Wiley & Sons, Limited, John, 2019.

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44

Parmenter, David. Key Performance Indicators: Developing, Implementing, and Using Winning KPIs. Wiley & Sons, Incorporated, John, 2015.

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45

Parmenter, David. Key Performance Indicators: Developing, Implementing, and Using Winning KPIs. Wiley & Sons, Incorporated, John, 2010.

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46

Parmenter, David. Key Performance Indicators: Developing, Implementing, and Using Winning KPIs. Wiley & Sons, Incorporated, John, 2019.

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47

Parmenter, David. Key Performance Indicators: Developing, Implementing, and Using Winning KPIs. Wiley & Sons, Incorporated, John, 2010.

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48

Key Performance Indicators: Developing, Implementing, and Using Winning KPIs. Wiley & Sons, Incorporated, John, 2015.

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49

Parmenter, David. Key Performance Indicators: Developing, Implementing,and Using Winning KPIs. Wiley & Sons, Incorporated, John, 2010.

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50

Parmenter, David. Key Performance Indicators: Developing, Implementing, and Using Winning KPIs. Wiley & Sons, Incorporated, John, 2019.

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