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1

United States. Office of Personnel Management. Personnel management. U.S. Office of Personnel Management, 1986.

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2

Service, Organisation for Economic Co-operation and Development Public Management. Flexible personnel management in the public service. OECD, 1990.

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3

Riechel, Rosemarie. Personnel needs and changing reference service. Library Professional Publications, 1989.

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4

Riechel, Rosemarie. Personnel needs and changing reference service. Library Professional Publications, 1989.

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5

Administration, Pennsylvania Office of. Personnel rules: Policies and procedures for personnel administration. Office of Administration, 1998.

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6

United States. Bureau of Land Management. Streamlining personnel management processes: [59 steps to make personnel management easier]. Bureau of Land Management, 1992.

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7

Sylvia, Ronald D. Public personnel administration. Wadsworth Publ. Co., 1994.

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8

J, Cheminais, ed. The fundamentals of public personnel management. Juta, 1998.

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9

United States. Navy Personnel Command. Personnel Services Delivery Transformation Office. Navy personnel service delivery transformation. Navy Personnel Command, Personnel Services Delivery Transformation Office, 2010.

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10

Carolyn, Ban, and Riccucci Norma, eds. Public personnel management: Current concerns, future challenges. Longman, 1991.

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11

Klingner, Donald E. Public personnel management: Contexts and strategies. 4th ed. Prentice Hall, 1998.

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12

Klingner, Donald E. Public personnel management: Contexts and strategies. 3rd ed. Prentice Hall, 1993.

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13

J, Thompson Frank, ed. Classics of public personnel policy. 2nd ed. Brooks/Cole Pub., 1991.

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14

Committee, Connecticut General Assembly Legislative Review and Investigations. Personnel services in state government. Legislative Program Review and Investigations Committee, 1992.

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15

Saxena, Pradeep. Personnel administration and management: Towards an alternative. Printwell Publishers, 1987.

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16

Adamawa State Universal Basic Education Board. Scheme of service. Paraclete Publishers, 2007.

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17

Carolyn, Ban, and Riccucci Norma, eds. Public personnel management: Current concerns, future challenges. 2nd ed. Longman, 1997.

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18

Dresang, Dennis L. Public personnel management and public policy. 2nd ed. Longman, 1991.

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19

Dresang, Dennis L. Public personnel management and public policy. 3rd ed. Longman, 1999.

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20

Nigro, Felix A. The new public personnel administration. 5th ed. F.E. Peacock Publishers, 2000.

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21

Gallagher, Richard S. Delivering legendary customer service. Skills Development International, 2005.

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22

L, Ramachandran. Handbook of Management for Primary Health Centre Personnel. VikasPublishing House, 1993.

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23

Corporation, National Learning, ed. Personnel analyst. National Learning Corporation, 1989.

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24

Practices, LLC Best. Service-to-sales excellence: Developing service representatives into high-sales achievers. Best Practices, LLC, 2004.

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25

D, Yahaya A., and Akinyele Caleb I, eds. New trends in personnel management: A book of readings. Administrative Staff College of Nigeria (ASCON), 1992.

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26

Board, Canada Treasury. Vocabulary of personnel services. 2nd ed. Treasury Board of Canada Secretariat, 1986.

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27

Nigro, Lloyd G. The new public personnel administration. 4th ed. F.E. Peacock Publishers, 1994.

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28

J, Thompson Frank, ed. Classics of public personnel policy. 3rd ed. Wadsworth/Thomson Learning, 2003.

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29

Drummond, Karen Eich. Staffing your foodservice operation. Van Nostrand Reinhold, 1991.

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30

Fleming, Sile. From personnel management to human resource management: A case study of the Irish Civil Service. University College Dublin, Graduate School of Business, 1998.

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31

Sylvia, Ronald D. Critical issues in public personnel policy. Brooks/Cole Pub. Co., 1989.

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32

W, Hays Steven, and Kearney Richard C, eds. Public personnel administration: Problems and prospects. 3rd ed. Prentice-Hall, 1995.

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33

Idada, Walter. Human resources management and the Nigerian Civil Service. Frontline Christian Bookshop, 2000.

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34

Kennedy, Carolyn M. R. Personnel practices in planning offices. American Planning Association, 1991.

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35

National Academy of Public Administration. Measuring results: Successful human resources management. National Academy of Public Administration, 1997.

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36

Advisory, Conciliation and Arbitration Service. Advice on personnel management and industrial relations practice. ACAS, 1986.

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37

W, Hays Steven, and Kearney Richard C, eds. Public personnel administration: Problems and prospects. 2nd ed. Prentice Hall, 1990.

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38

Wittemann, Ad. Hotel service bartender. Camelot Consultants, 1988.

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39

Dey, Bata K. Human resource management in federal government. Ajanta Publications, 1991.

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40

Fire Service Personnel Management. Pearson Education, Limited, 2010.

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41

Fire service personnel management. 3rd ed. Pearson Education, 2010.

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42

Fire service personnel management. Prentice Hall Health, 2000.

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43

Riccucci, Norma M. Public Personnel Management. Taylor & Francis Group, 2015.

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44

Public Personnel Management. Routledge, Chapman & Hall, Incorporated, 2015.

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45

Public Personnel Management. Routledge, Chapman & Hall, Incorporated, 2015.

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46

Klingner, Donald E., John Nalbandian, and Jared J. Llorens. Public Personnel Management. Taylor & Francis Group, 2015.

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47

Fire Service Personnel Management (2nd Edition). 2nd ed. Prentice Hall, 2004.

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48

Personnel Management for the Fire Service. 2nd ed. Open Learning Fire Svc Program/Ginn Pres, 1985.

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49

Czarniawska, Barbara, John Mackay, and Sabina Siebert. Personnel Management in Secret Service Organizations. Elgar Publishing Limited, Edward, 2023.

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50

Copeland, Reid. Personnel Policies (Building Service Management Program). Building Service Contractors Association International (BSCAI), 1995.

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