Academic literature on the topic 'Retail business management'
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Journal articles on the topic "Retail business management"
Wahyudin, Moh, and Henry Yuliando. "The Implementation of Knowledge Management on Traditional retail." KnE Life Sciences 4, no. 2 (March 1, 2018): 117. http://dx.doi.org/10.18502/kls.v4i2.1663.
Full textAleksandra, PhD, Vidovic. "Retail Enterprise Management." Journal of Economics, Trade and Marketing Management 3, no. 1 (March 8, 2021): p11. http://dx.doi.org/10.22158/jetmm.v3n1p11.
Full textDokmaipum, Sunisa, Napaporn Khantanapha, and Rapeepun Piriyakul. "Corporate Image Management of Retail Business (Downstream)." Open Journal of Business and Management 07, no. 02 (2019): 892–907. http://dx.doi.org/10.4236/ojbm.2019.72061.
Full textO’Dwyer, Michèle, and Eamon Ryan. "Management development – a model for retail business." Journal of European Industrial Training 26, no. 9 (December 2002): 420–29. http://dx.doi.org/10.1108/03090590210451515.
Full textAli, Jabir, Ashwin Chandra, and Tabassum Ali. "Self-started versus Family Inherited Businesses: A Comparison of Managing Unorganized Food Grocery Retail Stores in an Emerging Economy." Business Perspectives and Research 5, no. 1 (December 21, 2016): 24–35. http://dx.doi.org/10.1177/2278533716671618.
Full textJocevski, Milan. "Blurring the Lines between Physical and Digital Spaces: Business Model Innovation in Retailing." California Management Review 63, no. 1 (September 1, 2020): 99–117. http://dx.doi.org/10.1177/0008125620953639.
Full textKristaung, Robert, and Murtanto Murtanto. "CONSTRUCTION OF CUSTOMER RELATIONSHIP MANAGEMENT IN RETAIL BUSINESS." Jurnal Manajemen dan Pemasaran Jasa 12, no. 2 (October 31, 2019): 297. http://dx.doi.org/10.25105/jmpj.v12i2.5521.
Full textDahlstrom, Robert, and Mary Conway Dato-on. "Business-to-Business Antecedents to Retail Co-Branding." Journal of Business-to-Business Marketing 11, no. 3 (September 7, 2004): 1–22. http://dx.doi.org/10.1300/j033v11n03_01.
Full textPowell, Mark, and Paul Childerhouse. "Retail value stream management." International Journal of Electronic Customer Relationship Management 4, no. 3 (2010): 209. http://dx.doi.org/10.1504/ijecrm.2010.035963.
Full textBrooksbank, Roger, David Kirby, and Stephen Kane. "IT Adoption and the Independent Retail Business: The Retail Newsagency." International Small Business Journal: Researching Entrepreneurship 10, no. 3 (April 1992): 53–61. http://dx.doi.org/10.1177/026624269201000304.
Full textDissertations / Theses on the topic "Retail business management"
Chapagain, B. (Bimala). "Retail business model transformation in multichannel environment." Master's thesis, University of Oulu, 2015. http://urn.fi/URN:NBN:fi:oulu-201510152075.
Full textRASHID, MD SANUWAR. "Category Management : The effective way of managing retail business." Thesis, Högskolan i Borås, Institutionen Textilhögskolan, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-20135.
Full textProgram: Magisterutbildning i Applied Textile Management
Preston, John. "Improving retail decision making." Thesis, Lancaster University, 1989. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.279647.
Full textOrtiz, Daniel M. "Retail Business Managers' Strategies for Enhancing Workplace Diversity Planning." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/6084.
Full textGoosen, D. G. "A study of the project scope management process in Nedbank retail." Thesis, Stellenbosch : Stellenbosch University, 2001. http://hdl.handle.net/10019.1/52145.
Full textENGLISH ABSTRACT: The objective of this study project is to investigate the scope management process within Nedbank's retail division. The scope definition provides a starting point for all future planning and tasks in a project. It defines all the work required, and only the work required, to successfully complete the set objectives of the project. Although this aspect of project management is crucial, many organisations fail to complete projects on time and within budget, due to bad management of the project's scope. A literature study was undertaken to determine a scope process, reasons why scope management fails, and those aspects that are of importance when defining the scope. These aspects were identified as follows: • Scope definition. • Setting of objectives. • Client relationship. • Stakeholder relationship. • Scope change management. • Risk. • Norms and standards. • Project requirements. Information from the literature study was used to develop a questionnaire to analyse the opinions of project members. These results were used to identify the gap between the perceptions of the project members and the ideal situation. The quantitative analysis identified the following as areas of concern: • Not all tasks needed to complete the project are identified. • Changes in the objective of the project, after the project scope was defined. • There is no process to deal with scope change. • There is a lack of using norms and standards when managing and planning the scope of the project. The study is concluded with recommendations to ensure that all future project plans comply with the identified process.
AFRIKAANSE OPSOMMING: Die doelwit van hierdie studie is om die projek omvangs proses binne Nedbank se kleinhandels divisie te ondersoek. Die definisie van die projek omvang is die begin punt van alle toekomstige beplanning en take van 'n projek. Projek omvang word gedefinieer as al die werk benodig, en slegs die werk benodig, om 'n projek suksesvol te voltooi. Alhoewel hierdie aspek van projekbestuur as van kardinale belang beskou word, is daar vele organisasies wat steeds projekte laat voltooi en begrotings oorskry, weens die swak bestuur van projek omvang. 'n Omvattende literatuurstudie is voltooi om 'n omvang formulerings proses te identifiseer, redes hoekom organisasies faal met die proses, en aspekte te bepaal wat van belang is om te verseker dat organisasies suksesvol is met die definiëring van die projek omvang. Hierdie aspekte is soos volg: • Projekdefinisie. • Projekdoelwit. • Kliëntverhoudings. • Verhoudings met belangegroepe. • Die bestuur van veranderings in die projek omvang en definisie. • Projekrisiko. • Norme en standaarde. • Projekvereistes. 'n Vraelys, gegrond op die literatuurstudie, is opgestel om die persepsies van projeklede te meet teenoor die ideale situasie. Die kwantitatiewe analise het die volgende aspekte geidentifiseer as areas waaraan aandag gegee moet word: • 'n Volledige lys van take om die projek te voltooi word nie geidentifiseer nie. • Te veel verandering in die doelwit van die projek nadat die omvang reeds bepaal is. • Geen proses om enige verandering in die projek se omvang te bestuur nie. • Norme en standaarde word nie gebruik met die beplanning en bestuur van die projek omvang nie. Die studie word afgesluit met aanbevelings om te verseker dat toekomstige projekte aan die geidentifiseerde proses voldoen.
Nagel, Christelle. "A business plan for an innovative food retail outlet." Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/6419.
Full textINTRODUCTION: This research report investigates the feasibility of an innovative food outlet in Cape Town called HOME CHEF. The food and groceries industry is continuously changing to suit the needs of individuals and to respond to current economic and health trends. Charles Darwin observed, “It‟s not the strongest nor the most intelligent creature that survives. It's the one that is most responsive to change” (Goodreads). HOME CHEF is a new business concept with a unique approach to assist people with the acquisition of their groceries and the preparation of their home-cooked meals, whilst providing a variety of different meal options for a typical family. With Darwin‟s theory in mind, HOME CHEF will respond to the changing environment by taking advantage of evolving food and retail trends. HOME CHEF will target a large market that includes the typical fast food, online retail and grocery segment. Because of the demographic variety of the customer base and due to the innovative nature behind the HOME CHEF concept, little information regarding, market trends, operations and existing strategies was available. Innovative approaches had to be used to acquire the information required for a suitable business plan.
Palmer, Mark John. "Corporate interaction and learning during the retail internationalisation process : a study of multinational retailer expansion." Thesis, University of Ulster, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.274100.
Full textWinkelhake, Brett. "Verbal argumentativeness| A study of retail store managers." Thesis, University of Phoenix, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=3731745.
Full textThe introduction includes the present quantitative study that addressed the potential benefits verbal argumentativeness could relate to the retail industry and determined the perception of verbal argumentativeness by retail store managers. The data collection method was a survey of retail store managers within San Diego County. A chi-square univariate analysis was conducted of these participants. The results of the study indicated verbal argumentativeness was somewhat of a healthy strategy to incorporate into business acumen as a new approach to contribute to the body of research for possible behaviors and plans retail store managers could adopt in relationships with employees. The discussion section shows an untapped source from the retail industry and how this industry can use this study to further research within the retail industry.
Ronkainen, T. (Tiina). "Alternatives of internet-based internationalization in fashion retail." Master's thesis, University of Oulu, 2013. http://urn.fi/URN:NBN:fi:oulu-201305201284.
Full textSanderson, Karin. "Store loyalty and the total retail experience." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/50104.
Full textENGLISH ABSTRACT: With heightening competitive pressures in the retailing environment, customer satisfaction and customer loyalty have become barometers of retailer performance. Determining the relationship of all the controllable elements that encourage or inhibit consumers during their contact with a retailer, defined as the Total Retail Experience (Berman and Evans, 1998: 19), with customer satisfaction and customer loyalty, formed the basis of this study. The dimensions ofTRE that were applied in this study were five controllable components, namely personal interaction, merchandise value, internal store environment, merchandise variety and complaint handling. The empirical study was applied specifically to a retailer dealing in health, home and beauty products. Data for this study was gathered via questionnaire from 34 000 of the most loyal card holders which participated in the loyalty program offered by the health, home and beauty retailer. The results of the data study indicated that the TRE instrument was a valid instrument to measure the success of providing a positive TRE for their consumers. Further, the instruments used to measure customer satisfaction and loyalty were deemed highly reliable. Of the five elements of TRE, enhancing the quality of personal interaction should be the primary focus in improving customer satisfaction, and it is significant that this retailer's management need only focus on improving these five dimensions of TRE to enhance customer satisfaction, given that almost three-quarters of customer satisfaction was accounted for by the five TRE dimensions. Results indicated that in contrast to customer satisfaction, customer loyalty was primarily driven by product related issues, with merchandise value being the strongest predictor of loyalty. Again, it was noted that more than half of the retailer's customer loyalty could be accounted for by the five TRE dimensions. Thus, efforts to improve any of the five TRE dimensions would enhance customer loyalty within this retailer's cardholder base. The varying importance of the specific TRE dimensions to both customer satisfaction and customer loyalty allow this retailer to identify the driving forces behind each of these concepts and allow for prioritizing strategies to optimize satisfaction and loyalty within their consumer base. By analyzing the responses of the individual items (questions) that measure each of the TRE dimensions as they appeared in the questionnaire, this study enables the retailer to focus on very specific aspects that influence each dimension of the TRE experience. Overall, it must be noted that respondents had positive experiences at the health, home and beauty retailer, which provides the retailer with a useful indicator of current satisfaction and loyalty levels and a point of comparison in determining the impact of the strategies employed to heighten satisfaction and loyalty.
AFRIKAANSE OPSOMMING: Toenemende druk van mededinging in die kleinhandelomgewing veroorsaak dat klientsatisfaksie en -lojaliteit barometers van kleinhandelprestasie word. Die basis van hierdie studie is daarin gelee om vas te stel wat is die verwantskap tussen al die beheerbare elemente wat verbruikers se gedrag tydens kontak met 'n kleinhandelaar aanmoedig of inhibeer, gedefinieer as die Totale Kleinhandelervaring (TKE) (Berman en Evans, 1998: 19), en klientsatisfaksie en -lojaliteit is. Die dimensies van TKE wat in hierdie studie toegepas is, is vyf beheerbare komponente, naamlik persoonlike interaksie, handelsware waarde, interne winkelomgewing, handelsware verskeidenheid en klagte hantering. Die empiriese studie is spesifiek toegepas op 'n kleinhandelaar wat handel dryf in gesondheid-, huis- en skoonheidsprodukte. Data vir die studie is ingesamel met behulp van 'n vraelys wat aan 34 000 van die mees lojale kaarthouers wat lid is van die lojaliteitsprogram van die gesondheid-, huis- en skoonheidsprodukte kleinhandelaar, gestuur is . Die resultate van die studie toon dat die TKE instrument 'n geldige instrument is om die sukses te meet indien 'n positiewe TKE vir kliente aangebied word. Voorts is ook bevind dat die instrumente wat gebruik is om satisfaksie en lojaliteit te meet, hoogs betroubaar is. Die verbetering van persoonlike interaksie tussen kliente en personeel blyk die primere fokus te wees indien klientsatisfaksie verbeter wil word. Die vyf dimensies van TKE is verantwoordelik vir byna driekwart van kliente se satisfaksie. Die kleinhandelaar se bestuur behoort dus slegs te fokus op die verbetering van die vyf dimensies van TKE. In kontras met satisfaksie, blyk lojaliteit primer veroorsaak te word deur produk verwante kwessies, met handelsware waarde as die sterkste voorspeller van lojaliteit. Meer as die helfte van die lojaliteit aan die kleinhandelaar word teweeggebring deur die vyf dimensies van TKE. Dus, pogings om enige van die vyf dimensies van TKE te verbeter, sal lei tot 'n verhoogde klientlojaliteit onder die kleinhandelaar se lojaliteit-kaarthouers. Die varierende belangrikheid van die verskillende TKE dimensies vir beide klientsatisfaksie en -lojaliteit stel die kleinhandelaar in staat om die dryfkragte agter elkeen van hierdie konsepte te identifiseer en maak die prioritisering van strategiee om satisfaksie en lojaliteit te maksimeer, moontlik. Die ontleding van die response op die individuele items (vrae) wat elkeen van die TKE dimensies meet soos wat dit in die vraelys voorkom, maak dit vir die kleinhandelaar moontlik om op spesifieke aspekte wat elke dimensie beinvloed, te fokus. Globaal gesien is bevind dat respondente positiewe ervarings by die gesondheid-, huis- en skoonheidsprodukte kleinhandelaar gehad het en hierdie kan as 'n nuttige indikator gebruik word van bestaande satisfaksie- en lojaliteitsvlakke en ook as 'n punt van vergelyking vir die bepaling van die doeltreffendheid van strategiee wat aangewend word om satisfaksie en lojaliteit te verbeter.
Books on the topic "Retail business management"
Paul, Brittain, ed. Retail management. 3rd ed. London: Financial Times/Pitman, 1996.
Find full textAyers, James B. Retail supply chain management. Boca Raton, FL: Auerbach Publications, 2008.
Find full textDevelopment, British Columbia Ministry of Economic. Operating an independent retail business. [Victoria]: The Ministry, 1988.
Find full textBook chapters on the topic "Retail business management"
Heinemann, Gerrit. "No-Line-Handel als höchste Evolutionsstufe des Cross-Channel-Management." In Retail Business, 279–96. Wiesbaden: Gabler Verlag, 2013. http://dx.doi.org/10.1007/978-3-8349-4555-6_14.
Full textWalters, David. "The Retail Business as an International Business." In Retailing Management, 107–24. London: Macmillan Education UK, 1994. http://dx.doi.org/10.1007/978-1-349-23488-2_8.
Full textWegener, Michael. "Erfolg durch kundenorientiertes Multichannel-Management." In Retail Business in Deutschland, 201–22. Wiesbaden: Gabler, 2008. http://dx.doi.org/10.1007/978-3-8349-9437-0_8.
Full textWegener, Michael. "Erfolg durch kundenorientiertes Multichannel-Management." In Retail Business in Deutschland, 197–218. Wiesbaden: Gabler Verlag, 2004. http://dx.doi.org/10.1007/978-3-322-99604-6_8.
Full textCaro, Felipe, and Victor Martínez-de-Albéniz. "Fast Fashion: Business Model Overview and Research Opportunities." In Retail Supply Chain Management, 237–64. Boston, MA: Springer US, 2015. http://dx.doi.org/10.1007/978-1-4899-7562-1_9.
Full textRüschen, Stephan. "Category Management im Nonfood bei Metro Cash & Carry." In Retail Business in Deutschland, 385–95. Wiesbaden: Gabler, 2008. http://dx.doi.org/10.1007/978-3-8349-9437-0_17.
Full textRüschen, Stephan. "Category Management im Nonfood bei Metro Cash & Carry." In Retail Business in Deutschland, 377–87. Wiesbaden: Gabler Verlag, 2004. http://dx.doi.org/10.1007/978-3-322-99604-6_17.
Full textMarketos, Gerasimos, and Yannis Theodoridis. "Measuring Performance in the Retail Industry (Position Paper)." In Business Process Management Workshops, 129–40. Berlin, Heidelberg: Springer Berlin Heidelberg, 2006. http://dx.doi.org/10.1007/11837862_14.
Full textKeller, Barbara, Rainer Schmidt, Michael Möhring, Ralf-Christian Härting, and Alfred Zimmermann. "Social-Data Driven Sales Processes in Local Clothing Retail Stores." In Business Process Management Workshops, 305–15. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-42887-1_25.
Full textZeba, Farrah, and Musarrat Shaheen. "Consumer Insights through Retail Analytics." In Artificial Intelligence and Machine Learning in Business Management, 15–27. Boca Raton: CRC Press, 2021. http://dx.doi.org/10.1201/9781003125129-2.
Full textConference papers on the topic "Retail business management"
Končar, Jelena, Sonja Vučenović, and Radenko Marić. "Digital Transformation of Retail Business Strategy." In 25th International Scientific Conference Strategic Management and Decision Support Systems in Strategic Management. University of Novi Sad, Faculty of Economics in Subotica, 2020. http://dx.doi.org/10.46541/978-86-7233-386-2_19.
Full textRudienė, Elzė, Mangirdas Morkūnas, and Viktorija Skvarciany. "ASSESSMENT OF IMPACT OF FORMAT OF RETAIL INTERNATIONALIZATION ON CONSUMER ATTITUDE." In Business and Management 2018. VGTU Technika, 2018. http://dx.doi.org/10.3846/bm.2018.08.
Full textLinina, Iveta, and Rosita Zvirgzdina. "The consumer loyalty formation process and its particularities in the retail sector." In Business and Management 2016. VGTU Technika, 2016. http://dx.doi.org/10.3846/bm.2016.22.
Full textArifianti, Ria. "Retail Mix Strategies of Minimarket." In 2016 Global Conference on Business, Management and Entrepreneurship. Paris, France: Atlantis Press, 2016. http://dx.doi.org/10.2991/gcbme-16.2016.81.
Full textHan, Jun, and Yi Guo. "Sustainable Supply Chain Management in Retail Industry." In 2014 International Conference on Information, Business and Education Technology (ICIBET 2014). Paris, France: Atlantis Press, 2014. http://dx.doi.org/10.2991/icibet-14.2014.59.
Full textGalkin, Andrii, Iryna Polchaninova, Olena Galkina, and Iryna Balandina. "Retail trade area analysis using multiple variables modeling at residential zone." In Contemporary Issues in Business, Management and Economics Engineering. Vilnius Gediminas Technical University, 2019. http://dx.doi.org/10.3846/cibmee.2019.041.
Full textChen, Jian. "Marketing Recommendations with Association Rules for Retail Business." In 2015 International Conference on Social Science, Education Management and Sports Education. Paris, France: Atlantis Press, 2015. http://dx.doi.org/10.2991/ssemse-15.2015.596.
Full textGong, Wei, and Gang Tian. "Dynamic Evolution of IOT Application's Business Mode in Retail." In Inernational Conference of Logistics Engineering and Management 2012. Reston, VA: American Society of Civil Engineers, 2012. http://dx.doi.org/10.1061/9780784412602.0179.
Full text"RETAIL LANDSCAPING IN INDIA – CHALLENGES AND STRATEGIES." In International Conference on Research in Business management & Information Technology. ELK ASIA PACIFIC JOURNAL, 2015. http://dx.doi.org/10.16962/elkapj/si.bm.icrbit-2015.34.
Full text"IMPULSE BUYING AT RETAIL STORES– FACTS UNVEILED." In International Conference on Research in Business management & Information Technology. ELK ASIA PACIFIC JOURNAL, 2015. http://dx.doi.org/10.16962/elkapj/si.bm.icrbit-2015.36.
Full textReports on the topic "Retail business management"
Hurst, Jessica L., Jihyeong Son, Linda S. Niehm, Ann Marie Fiore, and Amrut Sadachar. The Impact of Entrepreneurial Management on Business Success of Small Retail Firms. Ames: Iowa State University, Digital Repository, 2013. http://dx.doi.org/10.31274/itaa_proceedings-180814-878.
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