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Dissertations / Theses on the topic 'Telephone service'

Author: Grafiati

Published: 4 June 2021

Last updated: 27 July 2025

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1

Sun, Hua. "Telephone directory web service." CSUSB ScholarWorks, 2003. https://scholarworks.lib.csusb.edu/etd-project/2421.

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2

Risner, Jeffrey Keith. "The evolution of universal telephone service history, issues, and alternatives /." Ohio : Ohio University, 2007. http://www.ohiolink.edu/etd/view.cgi?ohiou1194282333.

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3

Maguire, Meighan Jeanne. "The local dynamics of telephone system development : the San Francisco exchange, 1893-1919 /." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 2000. http://wwwlib.umi.com/cr/ucsd/fullcit?p9984814.

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4

Carson, C. "Telephone street triage : a service user perspective." Thesis, University of Salford, 2018. http://usir.salford.ac.uk/48859/.

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In the last fifteen years Accident and Emergency (A & E) departments have become the default environment for service users seeking help during a mental health crisis. Simultaneously, the Police have reported concerns about the expectations placed on their officers in dealing with the rising numbers of people experiencing a mental health crisis. In 2014 the Home Office launched The Crisis Care Concordat requiring statutory and non-statutory organisations to make a commitment to work together to ensure a seamless pathway for anyone who experiences a mental health crisis, regardless of their firs

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5

Constas, Anthonios A. "Incremental capital costs of local telephone service." The Ohio State University, 1985. http://rave.ohiolink.edu/etdc/view?acc_num=osu1406710601.

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6

Stahl, Alexander. "nsAnalyser : Speech quality testing application for telephone service." Thesis, KTH, Data- och elektroteknik, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-123594.

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This degree project was made in collaboration with Nordicstation. The project task was to develop a testing application for a self-developed telephone survey service, which uses third party software. This third party software showed to be unreliable at higher loads. The purpose of the application is to analyse the speech quality of clients connected to the service. This report gives an introduction to the speech quality algorithms Perceptual Evaluation of Speech Quality (PESQ) and Single Sided Speech Quality Measure (3SQM). It also gives descriptions of the methods used to develop the applicat

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7

Williams, Shawniqua T. (Shawniqua Tinyka). "Server staffing in real-world telephone service systems." Thesis, Massachusetts Institute of Technology, 1995. http://hdl.handle.net/1721.1/36045.

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Thesis (M. Eng.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 1995.<br>Includes bibliographical references (leaf 62).<br>by Shawniqua T. Williams.<br>M.Eng.

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8

Risner, Jeffrey K. "The Evolution of Universal Telephone Service: History, Issues, and Alternatives." Ohio University / OhioLINK, 2007. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1194282333.

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9

Byarugaba, Jotham Mbiito. "Service quality perceptions in the Uganda mobile telephone branch of industry." Thesis, Nelson Mandela Metropolitan University, 2010. http://hdl.handle.net/10948/1226.

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Standard practice dictates that mobile telephone service providers remain accurately aligned with the dynamic expectations structure of the target mobile telephone service users they serve. To comply with this requirement, literature sources assert that service providers need to adopt a candid marketing research orientation to understand what the users expect and in-build it in their service designs. Theory further contends that if such a business stance is diligently applied, any service provider is bound to gain a competitive edge in the market place. Notwithstanding the aforementioned, serv

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10

Simmons, Matthew R. "Telecommunications technology and service changes since the Telecommunications Act of 1996." Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 2002. http://library.nps.navy.mil/uhtbin/hyperion-image/02sep%5FSimmons%5FMatt.pdf.

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11

Geary, Wendy. ""No matter where you go, there you are" but how do we find you? location determination technologies for cellular enhanced 9-1-1 service /." Morgantown, W. Va. : [West Virginia University Libraries], 1999. http://etd.wvu.edu/templates/showETD.cfm?recnum=982.

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Thesis (M.A.)--West Virginia University, 1999.<br>Title from document title page. Document formatted into pages; contains vii, 85 p. : ill. (some col.) Vita. Includes abstract. Includes bibliographical references (p. 74-81).

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12

Ng, Man-kit Wilson. "Vulnerability of the callback market /." Hong Kong : University of Hong Kong, 1997. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18831151.

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13

Ghaziasgar, Mehrdad. "The use of mobile phones as service-delivery devices in sign language machine translation system." Thesis, University of the Western Cape, 2010. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_7216_1299134611.

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<p>This thesis investigates the use of mobile phones as service-delivery devices in a sign language machine translation system. Four sign language visualization methods were evaluated on mobile phones. Three of the methods were synthetic sign language visualization methods. Three factors were considered: the intelligibility of sign language, as rendered by the method<br>the power consumption<br>and the bandwidth usage associated with each method. The average intelligibility rate was 65%, with some methods achieving intelligibility rates of up to 92%. The average le size was 162 KB and, on aver

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14

Clements, Michael Edward. "Local telephone quality-of-service : the impact of regulation and competition." The Ohio State University, 2001. http://rave.ohiolink.edu/etdc/view?acc_num=osu1273857327.

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15

Clements, Michael E. "Local telephone quality-of-service : the impact of regulation and competition /." The Ohio State University, 2001. http://rave.ohiolink.edu/etdc/view?acc_num=osu1486397841222342.

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16

Hsieh, Ming Chih. "Service provisioning in two open-source SIP implementation, cinema and vocal." Thesis, Rhodes University, 2013. http://hdl.handle.net/10962/d1008195.

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The distribution of real-time multimedia streams is seen nowadays as the next step forward for the Internet. One of the most obvious uses of such streams is to support telephony over the Internet, replacing and improving traditional telephony. This thesis investigates the development and deployment of services in two Internet telephony environments, namely CINEMA (Columbia InterNet Extensible Multimedia Architecture) and VOCAL (Vovida Open Communication Application Library), both based on the Session Initiation Protocol (SIP) and open-sourced. A classification of services is proposed, which di

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17

Hsu, Wen-Chin. "Older people's use of the NHS Direct telephone advice and information service." Thesis, University of Sheffield, 2011. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.543235.

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18

Harding, Andrew. "Third sector telephone housing options service for older people : a realist evaluation." Thesis, Bournemouth University, 2018. http://eprints.bournemouth.ac.uk/30788/.

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The intended outcome of a third sector telephone housing options service focusing on specialist housing is to empower older people to reassess their home environment. However, there is no existing academic research in this area. In an original contribution to knowledge, this study addresses the question: How, why, for whom and in what context is a third sector telephone I&A service efficacious in relation to instilling empowerment in older people considering specialist housing? This thesis takes a realist philosophical perspective and realist evaluation approach (context-mechanism-outcome conf

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19

Keung, Yik. "Dynamic threshold call admission control policy of multi-service wireless cellular networks : a statistical approach /." View abstract or full-text, 2004. http://library.ust.hk/cgi/db/thesis.pl?PHYS%202004%20KEUNG.

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Thesis (M. Phil.)--Hong Kong University of Science and Technology, 2004.<br>Includes bibliographical references (leaves 80-81). Also available in electronic version. Access restricted to campus users.

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20

Sastry, Padma. "Measuring multidemensional performance attributes: method and application to measurement of service quality of local telephone companies." The Ohio State University, 2006. http://rave.ohiolink.edu/etdc/view?acc_num=osu1147824579.

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21

FIOL, JACQUELINE. "Bilan de 6 mois d'activite d'un service telephonique de renseignements sanitaires pour voyageurs a marseille." Aix-Marseille 2, 1993. http://www.theses.fr/1993AIX20043.

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22

Sastry, Padma K. "Measuring multidemensional performance attributes method and application to measurement of service quality of local telephone companies /." Columbus, Ohio : Ohio State University, 2006. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1147824579.

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23

Belt, Vicki. "Women's work and restructuring in the service economy : the case of telephone call centres." Thesis, University of Newcastle Upon Tyne, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.394739.

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Recchia, Natasha. "The use of a telephone interpreter service in health visiting : an action research study." Thesis, University of Nottingham, 2014. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.662198.

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Since 2004, Home Office statistics reveal an increased influx in the number of migrant workers to the United Kingdom, with a corresponding increase in resultant language diversity. Such diversity poses many challenges for health care workers. Studies show that in order to facilitate communication, health care workers commonly use family and friends to interpret. This approach has the potential for several negative consequences which includes amongst others, poor health outcomes, limited access to preventative services, and dissatisfaction. Attempts to improve communication have focused on bene

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25

KRIDEL, DONALD JACK. "AN ANALYSIS OF THE RESIDENTIAL DEMAND FOR ACCESS TO THE TELEPHONE NETWORK (ECONOMETRICS)." Diss., The University of Arizona, 1987. http://hdl.handle.net/10150/184006.

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Universal service is the focal point of the economic dilemma faced by the telecommunications industry. The advent of competition spurred by several regulatory rulings is forcing rates towards economic costs. It is feared that this movement or the erosion of the toll-to-local subsidy with concomitant increases in local prices severely threatens the concept of universal service. To adequately address these fears, accurate elasticity of demand estimates for telephone access are required. This thesis develops estimates of these demand elasticities for access. These estimates are derived consistent

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26

Watson, Robert. "Generalist telephone counselling and referral call data as a social indicator : a lifeline to social support?" Thesis, University of Ballarat, 2006. http://researchonline.federation.edu.au/vital/access/HandleResolver/1959.17/32838.

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The aim of this Australian Research Council Linkage doctoral project with industry partners UnitingCare-Lifeline Ballarat and Lifeline Australia was to investigate whether calls to Lifeline – a generalist telephone counselling and referral service – could be used as valid and reliable social indicators of health. The Lifeline Australia service receives approximately 1,000 calls a day and key details of each call are recorded on its Client Services Management Information System (CSMIS). A number of research questions directed this study: (1) What are the characteristics or attributes of callers

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Watson, Robert. "Generalist telephone counselling and referral call data as a social indicator : a lifeline to social support?" University of Ballarat, 2006. http://archimedes.ballarat.edu.au:8080/vital/access/HandleResolver/1959.17/15563.

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The aim of this Australian Research Council Linkage doctoral project with industry partners UnitingCare-Lifeline Ballarat and Lifeline Australia was to investigate whether calls to Lifeline – a generalist telephone counselling and referral service – could be used as valid and reliable social indicators of health. The Lifeline Australia service receives approximately 1,000 calls a day and key details of each call are recorded on its Client Services Management Information System (CSMIS). A number of research questions directed this study: (1) What are the characteristics or attributes of callers

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28

Vlasenko, Anton. "Developing and Evaluating Web Marking Tools as a Complementary Service for Medical Telephone-Based Advice-Giving." Thesis, Linnéuniversitetet, Institutionen för medieteknik (ME), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-69498.

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This master thesis reports on potentially useful applications for “The social layer concept”, consisting of a combination of telephone-based health advice-giving and dynamic marking of shared web pages, with the aim to contribute to the online health counselling domain. An experimental user study was performed to test a web marking tool prototype. The experimental tool was shown to be useful in helping clients focus on relevant health information and dynamic web marking does provide a useful and complementary service to telephone-based advice-giving. It was considered most useful for complex h

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29

Watson, Robert University of Ballarat. "Generalist telephone counselling and referral call data as a social indicator : a lifeline to social support?" University of Ballarat, 2006. http://archimedes.ballarat.edu.au:8080/vital/access/HandleResolver/1959.17/12788.

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The aim of this Australian Research Council Linkage doctoral project with industry partners UnitingCare-Lifeline Ballarat and Lifeline Australia was to investigate whether calls to Lifeline – a generalist telephone counselling and referral service – could be used as valid and reliable social indicators of health. The Lifeline Australia service receives approximately 1,000 calls a day and key details of each call are recorded on its Client Services Management Information System (CSMIS). A number of research questions directed this study: (1) What are the characteristics or attributes of callers

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30

Almkvist, Magnus, and Marcus Wahren. "Preserving Integrity inTelecommunication Networks Opened bythe Parlay Service Interface." Thesis, KTH, Mikroelektronik och Informationsteknik, IMIT, 2002. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-93210.

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This Master’s Thesis in Electrical Engineering concerns the introduction of a Parlay gateway in Skanova’s public circuit switched telephone network, what network integrity problems this brings, and how to preserve the integrity of the network. There is a rising demand from the market on Skanova to be able to offer integrated and useful services via their network. Examples of such services are Web Controlled Call Forwarding and Virtual Call Centres. Until now, these services have been implemented with the Intelligent Network concept which is a technology for concentrating the service logic in t

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31

Davoli, Mario. "Cellular phone network service prototyping direct manipulation 3D virtual environment for design, training, marketing and documentation /." Swinburne Research Bank, 2001. http://hdl.handle.net/1959.3/22429.

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Thesis (PhD) - Swinburne University of Technology, 2001.<br>Submitted for the degree of Doctor of Philosophy, Swinburne University of Technology - 2001. Typescript. Includes bibliographical references (p. 120-128).

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32

Leung, Herbert Kar-Keung. "Increasing the survivability of long distance fiber optic networks." Thesis, Virginia Polytechnic Institute and State University, 1989. http://hdl.handle.net/10919/51915.

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The issue of protecting a fiber communication system is of considerable concern mainly because of the fiber's capability of carrying a large amount of traffic. In this study, we are concerned with the role of topology in relation to the survivability and network cost. Studying three simple network topologies, the ring, hub and mesh topologies, the ring topology is found to have many advantages for high capacity communication systems. Combinations of the simple network topologies may be used to combine the advantages of each topology. A toroidal grid topology, which combines advantages of ring

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33

Kong, Tsz-wai Sally. "Business development of PCN operators in Hong Kong /." Hong Kong : University of Hong Kong, 1998. http://sunzi.lib.hku.hk/hkuto/record.jsp?B19943271.

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34

Kies, Jonathan K. "The effects of system response time and cognitive loading on accessing an automated telephone emergency service : examining elderly and young users /." Thesis, This resource online, 1994. http://scholar.lib.vt.edu/theses/available/etd-06112009-063605/.

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35

Tomur, Emrah. "Security And Quality Of Service For Wireless Sensor Networks." Phd thesis, METU, 2008. http://etd.lib.metu.edu.tr/upload/12609359/index.pdf.

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Security and quality of service (QoS) issues in cluster-based wireless sensor networks are investigated. The QoS perspective is mostly at application level consisting of four attributes, which are spatial resolution, coverage, system lifetime and packet loss due to collisions. The addressed security aspects are message integrity and authentication. Under this scope, the interactions between security and service quality are analyzed with particular emphasis on the tradeoff between security and spatial resolution for channel capacity. The optimal security and spatial resolution levels which yiel

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36

Hasan, Taufik. "Etude d'un système de téléphone portable avec accès multiple utilisant le spectre étalé par séquence directe." Brest, 1989. http://www.theses.fr/1989BRES2001.

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Le but de cette etude est d'appliquer la methode d'etalement de spectre par sequence directe, en utilisant essentiellement la propriete d'acces multiple, a un systeme de telephone portable grand public. Deux modeles a structures differentes de telephone sans fil sont decrits

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37

Bozkurt, Ozzaman Hulya. "Congestion Control For The Available Bit Rate Service(abr) In Asychronous Transfer Mode (atm)networks." Master's thesis, METU, 2005. http://etd.lib.metu.edu.tr/upload/2/12606087/index.pdf.

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Congestion control is concerned with allocating the resources in a network such that the network can operate at an acceptable performance level when the demand exceeds or is near the capacity of the network resources. These resources include bandwidths of links, buffer space (memory) and processing capacity at intermediate nodes. Although resource allocation is necessary even at low load, the problem becomes more important as the load increases. Without proper congestion control mechanisms, the throughput may be reduced considerably under heavy load. Future applications are expected to requir

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38

Iozzi, Fabiola Lana. "Politicas territoriais das empresas de telecomunicações no Brasil : universalização do serviço de telefonia fixa." [s.n.], 2006. http://repositorio.unicamp.br/jspui/handle/REPOSIP/286725.

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Orientador: Ricardo Abid Castillo<br>Dissertação (mestrado) - Universidade Estadual de Campinas, Instituto de Geociencias<br>Made available in DSpace on 2018-08-06T12:04:14Z (GMT). No. of bitstreams: 1 Iozzi_FabiolaLana_M.pdf: 3910334 bytes, checksum: 3fa383241f2c0fd658f4072c67afb45b (MD5) Previous issue date: 2006<br>Resumo: A quebra do monopólio estatal em 1995 e a privatização propriamente dita poucos anos mais tarde, constituem os principais marcos do processo de reestruturação do sistema brasileiro de telecomunicações. Essa mudança na natureza dos agentes prestadores dos serviços de tel

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39

Brunson, Jeremy Linn. "The practice and organization of sign language interpreting in video relay service : an institutional ethnography of access." Related electronic resource: Current Research at SU : database of SU dissertations, recent titles available, full text:, 2008. http://wwwlib.umi.com/cr/syr/main.

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40

Sears, Andrew Lester 1973. "Directory services for Internet telephony : creating a spanning layer over the Internet and telephone networks." Thesis, Massachusetts Institute of Technology, 1997. http://hdl.handle.net/1721.1/43529.

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Thesis (M.S.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 1997.<br>Includes bibliographical references (leaves 57-58).<br>by Andrew Lester Sears.<br>M.S.

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41

Darling, William Thomas. "COMPASS 2002 a comparative survey of employment, education, and benefit needs of Ohioans with disabilities aged 16-64 /." Connect to this title online, 2003. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1054154384.

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Thesis (Ph. D.)--Ohio State University, 2003.<br>Title from first page of PDF file. Document formatted into pages; contains xv, 204 p.; also includes graphics Includes vita. Includes bibliographical references (p. 197-204). Available online via OhioLINK's ETD Center

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42

Kasem, Abedallah Yousef. "Exploring the views of parents of children aged two years and under following telephone advice from nurses working in a GP out-of-hours service in Ireland." Thesis, University of Southampton, 2017. https://eprints.soton.ac.uk/417380/.

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This thesis focuses on parents’ use and experiences of general practitioner (GP) out-of-hours(OOHs) services in Ireland. The progress in the establishment of GP OOHs services is considered by the Health Service Executive (HSE) to be a highly significant quality initiative for patient care, and the health service as a whole. Outside of normal GP surgery hours, parents of children can call a dedicated telephone number, to have their urgent health concerns assessed and to be advised about the appropriate level of care. Experienced nurses, who are often based in a GP OOHs centre, assess the call o

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43

Ho, Ming-Ju. "System deployment and capacity enhancing techniques for mobile radio." Diss., Georgia Institute of Technology, 1996. http://hdl.handle.net/1853/14816.

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44

Turner, J. "Telephone versus face-to-face psychological therapy in an improving access to psychological therapies (IAPT) low-intensity service : an exploration of practitioners' and patients' experiences and its effectiveness." Thesis, University of Southampton, 2015. https://eprints.soton.ac.uk/379620/.

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Over-the-Telephone (OTT) delivered therapies as an alternative method to face-to-face (F2F) therapy are becoming more prevalent in mental healthcare. This mixed methods project explored the differences between OTT and F2F low-intensity therapies within the Improving Access to Psychological Therapies (IAPT) programme. The views and experiences of IAPT service users and practitioners were collected using questionnaires and interviews. Service user psychometric outcome data were also collected. Established research documents a range of benefits of OTT use in psychotherapies but there are growing

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45

Bereketli, Alper. "On Qos Multicast Routing Routing Protocols." Master's thesis, METU, 2005. http://etd.lib.metu.edu.tr/upload/12606446/index.pdf.

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Multicasting is a technique used for distributing data packets from one or more sources to a set of receivers on interconnected networks. Currently developing network applications bring specific quality of service (QoS) requirements like bounded delay, minimum bandwidth, and maximum data loss rate. Providing the required quality of service addresses routing and resource reservation concepts. In this study, a literature survey is carried out on traditional and QoS multicast routing protocols, and the need for QoS routing protocols is investigated. QoS multicast routing protocols are classified

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46

Ruiz, Diaz Pablo Sergio Mereles. "Telemarketing: tecnologia e precarização do trabalho." Universidade Tecnológica Federal do Paraná, 2009. http://repositorio.utfpr.edu.br/jspui/handle/1/177.

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Esta dissertação procurou investigar as condições de trabalho em uma central de atendimento telefônico ligada a um banco público. A unidade em foco é terceirizada e seus empregados exercem mesmas tarefas que funcionários concursados. A unidade de teleatendimento possui alto grau de informatização e combina características de organização tayloristafordista com gerenciamento toyotista, apresentando especificidades decorrentes da utilização de mão-de-obra num contexto marcado pela flexibilização nas formas contratação e conseqüente redução de direitos laborais de terceirizados em relação aos func

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47

Wang, Li-Chun. "Channel modeling and architecture for cellular-based personal communications." Diss., Georgia Institute of Technology, 1996. http://hdl.handle.net/1853/13716.

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48

Caffery, James Joseph Jr. "Wireless location in CDMA cellular radio systems." Diss., Georgia Institute of Technology, 1998. http://hdl.handle.net/1853/15504.

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Kchao, Camroeum. "Direct sequence spread spectrum cellular radio." Diss., Georgia Institute of Technology, 1991. http://hdl.handle.net/1853/13719.

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Joung, Jinsoup. "Cochannel interference canceling receivers for TDMA systems." Diss., Georgia Institute of Technology, 2000. http://hdl.handle.net/1853/21806.

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