Relevant bibliographies by topics / Conceptual model patient satisfaction

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  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Conceptual model patient satisfaction'

Author: Grafiati
Published: 3 June 2025
Last updated: 31 July 2025

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Journal articles on the topic "Conceptual model patient satisfaction"

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Coutinho, Shawnn, Ch V. V. S. N. V. Prasad, and Rohit Prabhudesai. "Antecedents and outcomes of patient satisfaction in healthcare: A conceptual model." Health Marketing Quarterly 37, no. 4 (2020): 300–315. http://dx.doi.org/10.1080/07359683.2021.1947068.

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Chaffin, Jeffrey G., A. David Mangelsdorff, and Kenn Finstuen. "The Development of a Conceptual Model for Evaluating Dental Patient Satisfaction." Military Medicine 172, no. 12 (2007): 1239–44. http://dx.doi.org/10.7205/milmed.172.12.1239.

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Klem, Nardia-Rose, Anne Smith, Peter O'Sullivan, et al. "What influences patient satisfaction after total knee replacement? A qualitative long-term follow-up study." BMJ Open 11, no. 11 (2021): e050385. http://dx.doi.org/10.1136/bmjopen-2021-050385.

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ObjectivesTo explore whether a conceptual model of patient satisfaction previously developed 1–2 years post-total knee replacement (TKR) is still relevant 3–4 years post-TKR. Specifically, (i) what is the stability in satisfaction levels 3–4 years post-TKR? and (ii) does the existing conceptual model of patient satisfaction after TKR apply at this later follow-up?DesignA constructivist grounded theory qualitative follow-up study. The present study was theoretically governed by the findings of the initial qualitative inquiry. One-on-one semi-structured interviews were used to test the assumptio
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Sonis, Jonathan D., Emily L. Aaronson, Allison Castagna, and Benjamin White. "A Conceptual Model for Emergency Department Patient Experience." Journal of Patient Experience 6, no. 3 (2018): 173–78. http://dx.doi.org/10.1177/2374373518795415.

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Emergency department (ED) patient experience continues to be a growing area of focus for ED physicians, administrators, and regulatory agencies. Recent literature has suggested a strong correlation between positive ratings of patient experience and important health system goals, including improved clinical outcomes and care quality, increased staff satisfaction, and reduced medicolegal risk. However, given the myriad of factors driving ED patient experience, identifying effective and synergistic interventions can present a challenge, especially in the setting of limited ED resources. Utilizing
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Gemmen, E., A. M. Rodriguez, and M. Jenkins. "PMU114 PATIENT SATISFACTION WITH TREATMENT: CONCEPTUAL MODELS AND MEASURES." Value in Health 23 (May 2020): S254. http://dx.doi.org/10.1016/j.jval.2020.04.879.

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Fortin, Marilyn, Jean-Marie Bamvita, and Marie-Josée Fleury. "Patient satisfaction with mental health services based on Andersen’s Behavioral Model." Canadian Journal of Psychiatry 63, no. 2 (2017): 103–14. http://dx.doi.org/10.1177/0706743717737030.

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Objective: The purpose of this article was to assess the satisfaction of adult patients who received mental health services (MHS) in healthcare networks staffed by multidisciplinary professionals and offering a range of MHS, and to identify variables associated with patient satisfaction. Methods: This cross-sectional study included 325 patients with mental disorders (MDs) among 4 Quebec health service networks. Data were collected using 9 standardized instruments and participant medical records. A 3-factor conceptual framework (predisposing, enabling, and needs-related factors) based on Anders
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Yarmen, Medi. "The Effect of Satisfaction, Perceived Value, Image, and Perceived Sacrifice on Public Healthcare Service Institution’s Patient Loyalty." International Journal of Public Health Science (IJPHS) 6, no. 3 (2017): 275. http://dx.doi.org/10.11591/ijphs.v6i3.7634.

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This research aims to investigate the simultaneous effect of satisfaction, perceived value, image, and perceived sacrifice on patient loyalty. This study is believed to be the first to develop and test patient loyalty model that includes satisfaction, perceived value, image, and perceived sacrifice. Quantitative research methodology was employed. We performed survey to collect the empirical data. The respondents are 162 patients of two health care service institutions in Bogor and Bekasi, Indonesia. The conceptual model and proposed hypotheses were examined using multiple regressions analysis.
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Sharma, Vinay. "Patient satisfaction and brand loyalty in health-care organizations in India." Journal of Asia Business Studies 11, no. 1 (2017): 73–87. http://dx.doi.org/10.1108/jabs-09-2015-0157.

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Purpose This paper aims to examine the major factors affecting patients’ satisfaction and loyalty at a health-care organization in India. Design/methodology/approach A conceptual model has been developed that includes the behavioural dimensions of total quality management (TQM), patient satisfaction and loyalty. This study is exploratory in nature and has used the existing literature to build the conceptual model. Findings A solution for improving the quality of health-care services can be found in the application of total relationship management and TQM, together with a customer orientation s
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Camgöz‐Akdağ, Hatice, and Mosad Zineldin. "Quality of health care and patient satisfaction." Clinical Governance: An International Journal 15, no. 2 (2010): 92–101. http://dx.doi.org/10.1108/14777271011035031.

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PurposeThe aim of this research is to examine the major factors affecting patients' perception of cumulative satisfaction and to address the question whether patients in Istanbul evaluate quality of health care to be similar or different to that of the Kazakhstani, Egyptian and Jordanian patients.Design/methodology/approachA conceptual model including behavioural dimensions of patient‐physician relationships and patient satisfaction has been used for approach. As the empirical research setting, this study concerns people who are or were patients once in Istanbul hospitals.FindingsThe questionn
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Pevec, Teodor, and Aleksandra Pisnik. "Empirical evaluation of a conceptual model for the perceived value of health services." Slovenian Journal of Public Health 57, no. 4 (2018): 175–82. http://dx.doi.org/10.2478/sjph-2018-0022.

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AbstractIntroductionPerceived value and its antecedents and consequences have been claimed to be important in industries with higher customer involvement. The aim of this paper is therefore to empirically assess the conceptual model, with perceived service value as its central component. It also investigates how it affects loyalty and satisfaction, how it is influenced by its antecedents, and to compare with other studies investigating partial relationship between variables.MethodsA total of 800 patients were enrolled in the main study, and the data was analysed using exploratory and confirmat
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Dissertations / Theses on the topic "Conceptual model patient satisfaction"

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Rofail, Diana. "Treatment satisfaction and dissatisfaction in patients with chronic low back pain." Thesis, Brunel University, 2010. http://bura.brunel.ac.uk/handle/2438/4616.

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This thesis explores treatment satisfaction and dissatisfaction in patients with chronic low back pain (CLBP). Chapters 1 and 2 provide background on CLBP, and treatment satisfaction and dissatisfaction. Chapter 3 presents study 1, the systematic review which identified research concerning treatment satisfaction and dissatisfaction in patients with CLBP. Findings indicated a need to define the concept, and establish appropriate measurement based on patient input and evidence to support the reliability and validity of items. Chapter 4 presents study 2, a qualitative study. Ten patients with CLB
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Fitzpatrick, Raymond Michael. "Conceptual, methodological and policy issues in patient satisfaction research." Thesis, Royal Holloway, University of London, 1988. http://repository.royalholloway.ac.uk/items/cf6fd5a1-5b74-448d-88b6-06cfca7352bb/1/.

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This thesis is concerned with current debates as to the value of patient satisfaction research. The thesis reports two surveys by means of which the scope of patient satisfaction research is considered. Conceptual and methodological problems in this field of research and alternative theories of the social process whereby patients evaluate health care are reviewed. The two surveys are presented in terms of an introduction to the particular field of medicine involved, the methods of enquiry used, survey responses and discussion of results. The first survey is of patients attending outpatient neu
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Williams, Carol Gatzke. "Development and test of a conceptual model of teacher job satisfaction." Diss., Virginia Tech, 1993. http://hdl.handle.net/10919/40447.

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Cartwright, Tina Jane. "Representations of illness : patient satisfaction, adherence and coping." Thesis, Oxford Brookes University, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.325470.

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Lotfizadehdehkordi, Maziar Mr. "Assessment of Patient Satisfaction and Experience Through Correlation Analysis and KANO Model." University of Akron / OhioLINK, 2018. http://rave.ohiolink.edu/etdc/view?acc_num=akron1491601729357633.

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Sidani, Souraya. "Empirical testing of a conceptual model to evaluate psychoeducational interventions." Diss., The University of Arizona, 1994. http://hdl.handle.net/10150/186982.

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Psychoeducational interventions are designed to assist clients to learn about their condition, to enhance their self-care practices, to promote well-being and prevent complications and to ultimately maintain or improve their life quality. Although results of individual and of meta-analytic studies supported the beneficial effects of psychoeducational interventions on multiple health-related outcomes for various client population, investigators expressed concerns regarding the quality of single-study reports. The most important criticism is the lack of explicit reference to a theoretical model
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Hussain, Sayed Nasir, and Shams Ur Rehman. "Patient Satisfaction Regarding Hospital Services : A study of Umeå hospital." Thesis, Umeå universitet, Handelshögskolan vid Umeå universitet, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-57941.

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Patients are the key stakeholders in health care providers and it is extremely important to increase their satisfaction level. Patient satisfaction is a subject of great interest to the health care providers and researchers alike. As there are a lot of factors related to health care providers that causes patient selection and rejection. Since competition has increased in recent years, this exerts more pressure on health care providers to render more improved service quality in addition to build trust and gain high reputation. Improved quality of service has now become an important aspect of pa
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Meakin, Richard Peter. "An investigation of an hermeneutic model of patient satisfaction with the consultation in general practice : the relationship between doctor-patient agreement and patient satisfaction with the consultation in general practice." Thesis, University College London (University of London), 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.367586.

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Ambrose, Lucy Jane. "Identifying and testing a conceptual model of the individual factors that influence patient safety learning for medical students." Thesis, University of Dundee, 2011. https://discovery.dundee.ac.uk/en/studentTheses/da6559bb-7c5e-4f9f-846f-3c49a87b06df.

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Introduction: The field of patient safety has increased in prominence over the last decade in response to information about the harm that occurs to patients in their journeys through healthcare. Healthcare education has also responded with the introduction of patient safety into many undergraduate and postgraduate curricula. Understanding how to influence healthcare worker behaviours is key to these responses. A vital area is the influence that individual factors have on patient safety behaviours. A model of the influences on patient safety has been proposed (Jackson 2008). There is little res
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Field, Laura Ellen. "The Effect of the Implementation of Relationship-Based Care on Patient Satisfaction." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/579.

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The purpose of this project was to evaluate the effects of relationship-based care (RBC) on patient satisfaction. RBC is a caring model that promotes a caring and healing environment by establishing and maintaining therapeutic relationships between patient, self, and coworker. The Centers for Medicare & Medicaid Services links Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores with reimbursement to hospitals. It is essential to not only achieve high patient satisfaction scores in order to ensure full financial reimbursement, but also to ensure high quality, patien
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Books on the topic "Conceptual model patient satisfaction"

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L, Parsons Mickey, and Murdaugh Carolyn L, eds. Patient centered care: A model for restructuring. Aspen Publishers, 1994.

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R, Pope Clyde, ed. Promise and performance in managed care: The prepaid group practice model. Johns Hopkins University Press, 1994.

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Stumpf, Linda Rebecca. AN ANALYSIS OF A GOVERNANCE MODEL IN NURSING SERVICE (JOB SATISFACTION, RETENTION, PATIENT SATISFACTION). 1995.

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Dozier, Ann Marie. EVALUATING THE NURSE-CLIENT SERVICE ENCOUNTER: TESTING A MODEL (PATIENT SATISFACTION). 1996.

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Greeneich, Diane Maree Sturdy. A MODEL OF PATIENT SATISFACTION AND BEHAVIORAL INTENTION IN MANAGED CARE (NURSE PRACTITIONERS). 1995.

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Murdaugh, Carolyn L., and Mickey L. Parsons. Patient-Centered Care: A Model for Restructuring. Jones & Bartlett Publishers, 1994.

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Giese, Alexis A., and Maryann Waugh. Conceptual Framework for Integrated Care. Edited by Robert E. Feinstein, Joseph V. Connelly, and Marilyn S. Feinstein. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780190276201.003.0001.

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Rather than a prescribed model of health service delivery, integrated care is a conceptual framework that can be implemented using a variety of styles and models. The concept of integration is based in a biopsychosocial perspective of health and wellness. Effective integration is associated with a set of common elements including team-based care delivery, a patient-centered orientation, care coordination, and a population-based approach. While the most common application of integrated care incorporates behavioral health services into primary care settings, effective health care reform will inc
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Rosen, David H., and Uyen B. Hoang. The Patient-Centered Interview. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780190628871.003.0005.

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In this chapter, the focus is on the patient-centered interview as a basic tool that uses inherent principles of the biopsychosocial model to talk to patients. There are four key approaches to patient interviewing: the science of observation, following the affect, the concept of process, and the A.R.T. of interviewing. Observational skills can be refined to yield valuable clinical data. Follow-the-affect helps to guide the interview in relation to what the patient is feeling, and it acknowledges the importance of students’ abilities to keep track of their own feelings. The interview process se
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Engel, George L. Clinical Application of the Biopsychosocial Model. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780190628871.003.0002.

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Work by the late Dr. George Engel comprises this chapter of Patient-Centered Medicine: A Human Experience in which the clinical application of the biopsychosocial model is examined. How physicians approach patients and the problems they present are influenced by the conceptual models around which their knowledge is organized. In this chapter, the implications of the biopsychosocial model for the study and care of a patient with an acute myocardial infarction are presented and contrasted with approaches used by adherents of the more traditional biomedical model. A medical rather than a psychiat
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ANSI/AAMI 2700-1:2019; Medical Devices and Medical Systems—Essential safety and performance requirements for equipment comprising the PATIENT-centric integrated clinical environment (ICE)—Part 1: General requirements and conceptual model. AAMI, 2019. http://dx.doi.org/10.2345/9781570207235.

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Book chapters on the topic "Conceptual model patient satisfaction"

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Zafeiria, Papadaki, Sofia Anastasiadou, Andreas Masouras, and Stylianos Papalexandris. "Factors Influencing the Use of Digital Marketing by Telemedicine Services." In Strategic Innovative Marketing and Tourism. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-51038-0_92.

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AbstractDigital Marketing has offered additional existence to Telemedicine Services as well as health care services by improving their visibility in the virtual frame. Digital Marketing has offered unbelievable opportunities in the present decade. The concept of e-health service, e-patient, e-health, e-healthcare providers are more than familiar to individuals. In the matter-of-fact telemedicine has enhanced substantially, reaching over a percentage of 30% comparing the conventional medicine. The need to use telemedicine in times of pandemics, natural disasters, earthquakes and even war is als
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Liu, Wei, and LIU Xiaohang. "Application of SERVQUAL Model in Patient Satisfaction Survey." In Advances in Social Science, Education and Humanities Research. Atlantis Press SARL, 2023. http://dx.doi.org/10.2991/978-2-38476-040-4_25.

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Ibričević, Aida. "Connecting the Dots: Conceptual Model." In IMISCOE Research Series. Springer International Publishing, 2024. http://dx.doi.org/10.1007/978-3-031-58347-6_6.

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AbstractAfter presenting a wealth of empirical material to illustrate the complexity of observed social reality, which often includes conflicting and puzzling elements, the question emerges: is there some unifying pattern that could produce an overall explanation, re-storying the data “into a framework that makes sense” (Creswell, 2007, p.56)? This chapter aspires to provide the “intellectual satisfaction” (Blaikie, 2010, p. 71), promised by qualitative research by presenting a lower-level abstraction conceptual model as a response to the main theoretical problem. On a conceptual level, my stu
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Fujita, Shinobu, and Kazuyoshi Hidaka. "Patient Context: A New Concept for Gap Model to Understand Patient Satisfaction." In Serviceology for Services. Springer Japan, 2014. http://dx.doi.org/10.1007/978-4-431-54816-4_17.

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Bårdsgjerde, Elise Kvalsund, Marit Kvangarsnes, Bodil J. Landstad, Torstein Hole, and Magne Nylenna. "A Comprehensive Model for Patient Participation." In Towards Sustainable Good Health and Well-being. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-61810-9_2.

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AbstractPatient participation is legislated for internationally and leads to improved patient satisfaction, quality in health services, trust in health professionals, and self-management of disease. Patient participation involves health personnel sharing power, thus empowering the patient. To involve and empower patients is important for achieving several Sustainable Development Goals: Good health and well-being (3) and Reduced equality (10). Patient participation is complex, and the aim of this study is to develop a comprehensive model to understand and improve patient participation in health
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Sutherland, Kathryn A., and Marc Wilson. "Satisfaction Among Early Career Academics in New Zealand Universities: A Conceptual Model Tested." In Early Career Academics in New Zealand: Challenges and Prospects in Comparative Perspective. Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-61830-2_5.

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Al-Ghanim, Kaltham, Rima Charbaji El-Kassem, Maitha Al Naimi, and Buthaina Al-Khelaifi. "Family Satisfaction Among Qataris: A Structural Equation Modeling Approach." In Gulf Studies. Springer Nature Singapore, 2025. https://doi.org/10.1007/978-981-96-3412-5_28.

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Abstract The study aims to examine the relationship between shared beliefs and morals, work-family conflict, flexibility at work, marital adaptability, family cohesion, and family satisfaction. This study draws on a survey of 510 male and 507 female Qataris. A regression analysis shows that only 4 out of 5 independent variables are significant in predicting family satisfaction, with specific reference to families in Qatar. This research comes up with a modified circumplex model to understand family satisfaction among Qatari families, which is hypothetically sound and adapted to suit the Qatari
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Bekelaar, Jorg W. R., Jolanda J. Luime, and Renata M. de Carvalho. "Predicting Patient Care Acuity: An LSTM Approach for Days-to-day Prediction." In Lecture Notes in Business Information Processing. Springer Nature Switzerland, 2023. http://dx.doi.org/10.1007/978-3-031-27815-0_28.

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AbstractIn recent years, hospitals and other care providers in the Netherlands are coping with a widespread nursing shortage and a directly related increase in nursing workload. This nursing shortage combined with the high nursing workload is associated with higher levels of burnout and reduced job satisfaction among nurses. However, not only the nurses, but also the patients are affected as an increasing nursing workload adversely affects patient safety and satisfaction. Therefore, the aim of this research is to predict the care acuity corresponding to an individual patient for the next admis
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Dehghan, Alireza, Parham Arjomand, Amirahmad Nayyeri, and Masoud Tabatabaey. "Offering a Conceptual Model of Technology Acceptance in e-Banking Based on the Customers’ Satisfaction and Trust." In Lecture Notes in Electrical Engineering. Springer Netherlands, 2011. http://dx.doi.org/10.1007/978-94-007-2792-2_40.

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Arevshatyan, Sipan, José Fabián Reyes Román, Elisa Caballero Calabuig, et al. "Integrating Nuclear Medicine and Radiopharmacy Data: A Conceptual Model for Precision Medicine and Enhanced Patient Care." In Lecture Notes in Computer Science. Springer Nature Switzerland, 2023. http://dx.doi.org/10.1007/978-3-031-47112-4_2.

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Conference papers on the topic "Conceptual model patient satisfaction"

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Anandhakrishnan, R., D. Vimala, and S. Vasantha. "Integration of Continuous Improvement Approach in Sustainable E-Government Services Towards Citizen Satisfaction in Health Sector Development of Conceptual Model." In 2025 International Conference on Automation and Computation (AUTOCOM). IEEE, 2025. https://doi.org/10.1109/autocom64127.2025.10957299.

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Atci, Kagan, Peter Weiand, and Hilal Inac. "An Initial Flight Performance Assessment of New Urban Air Mobility Concept Vehicles for Medical Rendezvous Operations." In Vertical Flight Society 81st Annual Forum and Technology Display. The Vertical Flight Society, 2025. https://doi.org/10.4050/f-0081-2025-313.

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A novel multirotor concept is proposed for airlifting the emergency medical personnel without the use of a rescue helicopter (designed for patient transport) during the first line emergency services. Based on this concept, two configurations are designed and introduced, comprising a common quadrotor system with single and dual pusher propellers, respectively. An initial flight performance assessment is conducted for the introduced configurations by means of trim calculations in two distinctive flight modes across the entire designated flight speed range, initially without rotor-rotor interacti
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Lu, Zhenhua, Yuqiang Feng, Changlin Wang, and Runsheng Fang. "E-Government Satisfaction: A Conceptual Model." In 2011 International Conference on Information Technology, Computer Engineering and Management Sciences (ICM). IEEE, 2011. http://dx.doi.org/10.1109/icm.2011.317.

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MENDES, LÚCIO GALVÃO, PEDRO OLIVEIRA ONORIO, DJONATHAN LUIZ DE OLIVEIRA QUADRAS, DANILO RIBAMAR SÁ RIBEIRO, and ENZO MOROSINI FRAZZON. "A Novel Resilient Patient Admission Scheduling Conceptual Model." In International Joint Conference on Industrial Engineering and Operations Management. International Joint Conference on Industrial Engineering and Operations Management, 2024. http://dx.doi.org/10.14488/ijcieom2024_full_0057_37982.

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Arridha, Rira Rahayu, Hazura Mohamed, and Nur Fazidah Elias. "The determinants of airline online services satisfaction: A conceptual model." In 2014 International Conference on Computer and Information Sciences (ICCOINS). IEEE, 2014. http://dx.doi.org/10.1109/iccoins.2014.6868434.

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Rajwan, Yair G., and George R. Kim. "Medical information visualization conceptual model for patient-physician health communication." In the ACM international conference. ACM Press, 2010. http://dx.doi.org/10.1145/1882992.1883074.

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Alhalaybeh, Awf, Ahmad Althunibat, Bassam M. Al-mahadeen, Khaldoun Khalil Habashneh, and Ali mohammad Daradkeh. "Towards a Conceptual Model for Assessing User Satisfaction in Metaverse-Based Learning." In 2023 International Conference on Information Technology (ICIT). IEEE, 2023. http://dx.doi.org/10.1109/icit58056.2023.10226119.

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Luturlaen, Bachrudin Saleh. "Perceived Value and Customers Satisfaction in Hotel Industry: A Systematic Conceptual Model." In 1st UPI International Conference on Sociology Education. Atlantis Press, 2016. http://dx.doi.org/10.2991/icse-15.2016.10.

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"A CONCEPTUAL MODEL OF CONSUMER SATISFACTION WITH ONLINE RESALE OUTCOMES AND PRODUCT PERFORMANCE." In International Conference on e-Business. SciTePress - Science and and Technology Publications, 2009. http://dx.doi.org/10.5220/0002173001910195.

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Al-Rubaye, Husam Ali Husam, and Melody Safarkhani. "Spatial and physical studio configurations: a conceptual model for student satisfaction and efficacy." In 4th International Civil Engineering & Architecture Conference. Golden Light Publishing, 2025. https://doi.org/10.31462/icearc2025_a_arc_653.

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Reports on the topic "Conceptual model patient satisfaction"

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Jacinto, Miguel, Anabela Pereira dos Santos de Vitorino, Rui Matos, Diogo Mendes, and Teresa Bento. Effects of a physical exercise program on the quality of life in individuals with intellectual disability: systematic review. INPLASY - International Platform of Registered Systematic Review and Meta-analysis Protocols, 2021. http://dx.doi.org/10.37766/inplasy2021.11.0025.

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Review question / Objective: The objective of the present study is, through the methodology of systematic review, to identify the benefits in QoL, starting from a PE program in individuals with ID and relate them to the model of Schalock et al. (2002). Condition being studied: In individuals with ID, characterized by a deficit of intellectual and adaptive functioning in the conceptual, social and practical domains, identified with mild, moderate, severe and profound degrees and develops before 18 or 22 years old (American Psychiatric Association, 2013; Schalock et al., 2010; 2021), measuring Q
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