Relevant bibliographies by topics / Personnel management service

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Personnel management service'

Author: Grafiati
Published: 30 May 2022
Last updated: 31 July 2025

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Journal articles on the topic "Personnel management service"

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Krokhicheva, Galina, and Violetta Tyapkina. "PERSONNEL RISKS IN PUBLIC CIVIL SERVICE PERSONNEL MANAGEMENT." Science & World, no. 1 (March 29, 2022): 26–30. http://dx.doi.org/10.26526/2307-9401-2022-1-26-30.

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This article explores the concept of "personnel risks" and examines how it has been interpreted by different experts. It explains the incorrect association of personnel risks in civil service personnel management only with the misconduct of civil servants; other categories of public authority personnel are also actively involved in their implementation (or, conversely, inaction).
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Samadova, A. K. "SPECIFICITY OF HOTEL SERVICE PERSONNEL MANAGEMENT." Scientific Review: Theory and Practice 10, no. 10 (2020): 2522–31. http://dx.doi.org/10.35679/2226-0226-2020-10-10-2522-2531.

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This article examines the effectiveness of management and quality improvement due to the various tools considered in the article; it gives recommendations for improving the efficiency of staff, training it for a new level and improve its qualifications and the efficiency of the hotel. In the face of fierce competition, hotel companies come up with and carry out new searches for modern methods of increasing competitiveness between hotel companies and creating demand for hotel services. One of the ways to make a hotel competitive is to enhance the hotel services in the enterprise. Hotel services
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Siegel, Gilbert B. "Outsourcing Personnel Functions." Public Personnel Management 29, no. 2 (2000): 225–36. http://dx.doi.org/10.1177/009102600002900205.

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One of the more recent “hot button” issues in our field is that of outsourcing all or some human resource (HR) functions whether by fee for service or contract. Advocates from the field of Public Choice Economics assume and, in many cases, economically substantiate the case for privatization of governmental functions.1 Even though these economists demonstrate an underlying anti-government bias, their basic argument with supply of government services is “that agencies should compete to provide citizens with goods and services instead of acting like monopolies under the influence of organized pr
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Ojo, Adebowale I., and Ruth O. Owolabi. "Health Information Management Personnel Service Quality and Patient Satisfaction in Nigerian Tertiary Hospitals." Global Journal of Health Science 9, no. 10 (2017): 25. http://dx.doi.org/10.5539/gjhs.v9n10p25.

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This study assessed the relationship between perceived service quality of health information management personnel and patient satisfaction in selected tertiary hospitals in Nigeria. A cross sectional survey was conducted with 280 patients from three tertiary hospitals in a Nigerian State. A self-administered questionnaire was distributed to outpatients who were literate, willing and attending the clinics for at least a second time. Perceived service quality was measured using a modified version of Service Quality (SERVQUAL) scale. Patient satisfaction was measured on a 4-point Likert-type scal
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Babiak, Halyna, Nataliya Kotys, and Dmytro Shushpanov. "PERSONNEL MANAGEMENT: CURRENT TENDENCIES IN HR-SERVICE DEVELOPMENT." Regional’ni aspekti rozvitku produktivnih sil Ukraїni, no. 26 (December 2021): 80–86. http://dx.doi.org/10.35774/rarrpsu2021.26.080.

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The article is devoted to the problems of the development of modern trends in the activities of HR services. Goal. The study of modern trends in the development of the HR service, the processes of formation and efficiency of the company's personnel in the conditions of the latest challenges, as well as the development of recommendations for improving the activities of the HR service as a factor in increasing the efficiency of the organization/company. The results. It states that today, especially given the challenges of the pandemic, the main thing for any effectively functioning organization
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Stankevich, Anastasia Alekseevna. "CHANGE OF FUNCTIONS OF HUMAN SERVICE IN CONDITIONS OF STRATEGIC PERSONNEL MANAGEMENT." National Association of Scientists 1, no. 25(52) (2020): 52–58. http://dx.doi.org/10.31618/nas.2413-5291.2020.1.52.138.

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In the article the author considers as an example the function of the personnel service of the enterprise in the conditions of strategic personnel management in the paradigm of strategic management. The tendencies of formation of strategic approach to personnel management, tasks and functions of HR - service of the enterprise are revealed. Reasonable conclusions have been made on the reform of personnel services of organizations, which should be carried out taking into account the strategic perspective, which will allow in the future to move to strategic personnel management.
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Matveev, Alexander. "Transfer of Business Management Technologies in Civil Service Personnel Management." Administrative Consulting 97, no. 3 (2017): 101–4. https://doi.org/10.5281/zenodo.14965788.

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The article deals with the management of technology transfer process used in the private sector in human resource management of the state civil service. The basic way of formation of personnel technologies in government and the characteristic of each of them. The author describes the mechanism for testing and introduction of modern technologies of personnel in public authorities. The necessity of introduction of the activity of public authorities personnel technologies successfully used in the private sector, also describes the factors limiting their use in the ma
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МЕШКОВА, И. В. "Personnel risks in the personnel management of the State civil service." Социально-гуманитарные знания, no. 4 (August 28, 2022): 69–77. http://dx.doi.org/10.34823/sgz.2022.4.518869.

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В статье обосновывается необходимость исследования кадровых рисков в управлении персоналом государственной гражданской службы с учетом особенностей данного социального института и структуры персонала гражданской службы. Рассматриваются основные виды кадровых рисков на различных этапах работы с персоналом государственной гражданской службы, выделяется кадровая коррупция как самостоятельный вид кадрового риска. The article substantiates the need to study personnel risks in the management of public civil service personnel, taking into account the peculiarities of this social institution and the s
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Пуляева, Валентина, and Valentina Pulyaeva. "Creating a management personnel competence service-management-based model." Universities for Tourism and Service Association Bulletin 8, no. 3 (2014): 69–77. http://dx.doi.org/10.12737/5553.

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Service management is regarded by the author as a philosophy of management which dictates that
 it be largely oriented at satisfying the specific needs of an individual customer through providing
 a tailored value-effect service product, as well as at an organizational creation of tailored-productoffer opportunities and conditions and a linkage between the goals and benefits (profit) of the parties involved in the service-provision process (organizations, customers, other interest groups). The article deals with the issues of realization of service management principles by means of t
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Klingner, Donald E., and Dahlia Bradshaw Lynn. "Beyond Civil Service: The Changing Face of Public Personnel Management." Public Personnel Management 26, no. 2 (1997): 157–74. http://dx.doi.org/10.1177/009102609702600201.

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Contemporary public personnel management differs from the past because it is characterized by two emergent alternatives to traditional civil service systems for delivering public services: alternative mechanisms and flexible employment relationships. These alternatives are not new, but they are more commonplace than before. And when new public programs are designed, these alternatives have largely supplanted traditional public program delivery by “permanent” civil service employees hired through appropriated funds. Under these circumstances, it is reasonable to ask how competent are public per
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Dissertations / Theses on the topic "Personnel management service"

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Singh, Jyothsna A. "Customer expectations of employee emotional labour in service relationships." Thesis, University of Gloucestershire, 2017. http://eprints.glos.ac.uk/5715/.

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Emotional labor has been defined by Hochschild (1983) as “the management of feeling to create a publicly observable facial and bodily display” (p. 7, 1983). Many jobs contain an emotional component that goes beyond the normal burden on feelings caused by work and thus require “emotional labor”. Hochschild (1983) distinguished between two approaches available to the emotional laborer - surface acting and deep acting. This thesis examines the relationships between employee emotional labour (Hochschild, 1983), customer perceived interaction quality and customer intention to continue the private b
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Мирошниченко, Юлія Олександрівна, Юлия Александровна Мирошниченко, Yuliia Oleksandrivna Myroshnychenko, and V. V. Prydatko. "Features of the personnel management system of Sumy regional employment service." Thesis, Sumy State University, 2016. http://essuir.sumdu.edu.ua/handle/123456789/49296.

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In conclusion we can say that the study confirmed the fact that the formation of public policy and personnel Sumy regional employment center must be subordinated to the task of administrative reform, democratization and optimization of administrative activity in the area of the organization. One of the priorities of the Sumy regional employment center should be the implementation of the program on training and retraining of employees. Reforming the public service must be accompanied by reform of training, retraining and skills development. [3]
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Rennison, Willaim Ross. "Reducing management risk : forecasting the deployment and cost of naval service personnel." Thesis, University of Portsmouth, 2010. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.555150.

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The Royal Navy requires a well trained and highly motivated workforce to perform specialised and demanding tasks efficiently and effectively. Its continued success depends on sound financial provision and a supply of suitable personnel willing to serve. There are severe penalties from over or under estimating the number and cost of the people needed, so achieving the right balance is a matter of risk management. Study of the Royal Navy's history shows the problem of controlling the number of and expenditure on its personnel is not new, but the decision by the author in April 1997 to capture th
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Kgomokaboya, Ngoako Charles. "An evaluation of the transformation process within the South African Police Services in the Capricorn District Municipality." Thesis, University of Limpopo (Turfloop Campus), 2011. http://hdl.handle.net/10386/493.

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Chiu, Yin-wa David. "An evaluation of the personnel discipline policy of the Hong Kong government." Hong Kong : University of Hong Kong, 1995. http://sunzi.lib.hku.hk/hkuto/record.jsp?B14023817.

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Palyvoda, O. M., та Y. Zobenko. "Technologies of improving effectiveness of personnel management in the сompanies of service industry". Thesis, КНУТД, 2016. https://er.knutd.edu.ua/handle/123456789/4900.

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Kleban, Sofia, and Michaela Silvhagen. "Culture in Service Quality Management at the Ibis hotels : Are cultural backgrounds being considered when working with service quality management in large hotel chains?" Thesis, Södertörns högskola, Institutionen för ekonomi och företagande, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-10889.

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The aim of this thesis is to find out whether or not a guest’s cultural background is being considered when working with service quality management in the Ibis hotels. By doing qualitative interviews with both managers and front-office staff at three different Ibis hotels in the Stockholm area, the thesis analyzes the hotel chain’s way of working with service quality management on several levels of hierarchy within the company. The academic world is just starting to acknowledge the effect of culture on customer’s perceptions on service quality, while the tourism industry is still not paying at
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Chiu, Yin-wa David, and 趙燕驊. "An evaluation of the personnel discipline policy of the Hong Kong government." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1995. http://hub.hku.hk/bib/B31964746.

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Alhazzaa, Sultan Mohammad. "Public personnel administration in the Civil Service of Saudi Arabia : policies, procedures and practices." Thesis, Boston Spa, United Kindom : British Library Document Supply Centre, 1992. http://ethos.bl.uk/OrderDetails.do?did=1&uin=uk.bl.ethos.304383.

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Chu, Man-kin, and 朱文健. "Personnel policy and the disciplined services 1985-1991: an evaluation of pay policy." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1992. http://hub.hku.hk/bib/B31964023.

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Books on the topic "Personnel management service"

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United States. Office of Personnel Management. Personnel management. U.S. Office of Personnel Management, 1986.

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Service, Organisation for Economic Co-operation and Development Public Management. Flexible personnel management in the public service. OECD, 1990.

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Riechel, Rosemarie. Personnel needs and changing reference service. Library Professional Publications, 1989.

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Riechel, Rosemarie. Personnel needs and changing reference service. Library Professional Publications, 1989.

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Administration, Pennsylvania Office of. Personnel rules: Policies and procedures for personnel administration. Office of Administration, 1998.

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United States. Bureau of Land Management. Streamlining personnel management processes: [59 steps to make personnel management easier]. Bureau of Land Management, 1992.

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Sylvia, Ronald D. Public personnel administration. Wadsworth Publ. Co., 1994.

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J, Cheminais, ed. The fundamentals of public personnel management. Juta, 1998.

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United States. Navy Personnel Command. Personnel Services Delivery Transformation Office. Navy personnel service delivery transformation. Navy Personnel Command, Personnel Services Delivery Transformation Office, 2010.

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Carolyn, Ban, and Riccucci Norma, eds. Public personnel management: Current concerns, future challenges. Longman, 1991.

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Book chapters on the topic "Personnel management service"

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Bryson, John R., Jon Sundbo, Lars Fuglsang, and Peter Daniels. "Service Personnel and Their Management." In Service Management. Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-52060-1_6.

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Battaglio, R. Paul. "Public Service Reform and Motivation." In Public Personnel Management. Routledge, 2017. http://dx.doi.org/10.4324/9781315527055-11.

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Roberts, Robert. "The Rule of Law and Public Service." In Public Personnel Management, 7th ed. Routledge, 2023. http://dx.doi.org/10.4324/9781003403401-9.

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Sowa, Jessica E. "The Senior Executive Service: Past, Present, and Future." In Public Personnel Management. Routledge, 2017. http://dx.doi.org/10.4324/9781315527055-13.

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Boeckelman, Keith. "Civil Service Law and Public Personnel Management." In Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-20928-9_1170.

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Boeckelman, Keith. "Civil Service Law and Public Personnel Management." In Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-31816-5_1170-1.

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Boeckelman, Keith. "Civil Service Law and Public Personnel Management." In Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-66252-3_1170.

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DiPrete, Thomas A. "Early Personnel Management in the Federal Civil Service." In The Bureaucratic Labor Market. Springer US, 1989. http://dx.doi.org/10.1007/978-1-4899-0849-0_4.

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Nishimura, Mika. "The Management of Human Resources in Japan’s Public Service." In Governance and Public Management. Springer International Publishing, 2024. http://dx.doi.org/10.1007/978-3-031-58610-1_17.

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AbstractHuman resource management in the Japanese public sector has been characterized by people-based management since before World War II. The postwar reform of the public service tried in vain to introduce an American job-classification system, and the prewar practices of people-based management have remained. Since the 1990s, there has been an active debate on reforming the public service system, and the introduction of a new personnel evaluation system that focuses on the duties of each position has led to a shift from seniority practices to ability and performance management. In addition
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Shimada-Logie, Hiroko, and Atsushi Konishi. "The Civil Service and Public Employment." In Governance and Public Management. Springer International Publishing, 2024. http://dx.doi.org/10.1007/978-3-031-58610-1_11.

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AbstractIn Japan, ethos of small government was a consistent principle from the 1960s, while people’s expectations of administration and bureaucracy have been traditionally high. The coexistence of these two conflicting objectives has been barely maintained, with the rapid increase in administrative demands, by excessive amounts of overwork of regular employees who are faithful to their own ministry and the surge in the number of non-regular employees under inferior working conditions. The civil service reform in the 2000s, aiming at eliminating wastes caused by the pursuit of ministry-specifi
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Conference papers on the topic "Personnel management service"

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Mackay, Fiona, Emma Perfect, Andrew Osnowski, and Scott Rankin. "Advances in On-Site Corrosion Inhibitor Management." In CORROSION 2018. NACE International, 2018. https://doi.org/10.5006/c2018-11184.

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Abstract Effective corrosion management requires a very specific combination of engineering, metallurgy and production chemistry, and therefore in most cases a high level of skill and knowledge is required. Many operators and service companies are now seeking tools and technologies which can be deployed on-site by local personnel to inform decision making and improve corrosion management. As a result of R&D from innovative technology providers, recent technical advances have led to improvements in corrosion inhibitor micelle detection that allow on-site personnel to conduct such tests. The
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Coleman, Kent. "Life Management of Creep Strength Enhanced Ferritic Steels—Solutions for the Performance of Grade 91 Steel." In AM-EPRI 2007, edited by R. Viswanathan, D. Gandy, and K. Coleman. ASM International, 2007. https://doi.org/10.31399/asm.cp.am-epri-2007p0293.

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Abstract Recent in-service experiences have revealed critical vulnerabilities in creep-strength enhanced ferritic (CSEF) steels, with cracking potentially occurring surprisingly early in a component's operational life. Fabrication irregularities have been found to introduce substantial property deficiencies compared to average material performance, raising serious concerns among industry users regarding personnel safety and equipment reliability. In response, a collaborative research program between the Electric Power Research Institute and Structural Integrity Associates, Inc. has been initia
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Liu, Ming, and Bian Liang. "Data-Driven Stochastic Programming Approach for Personnel Scheduling in Retailing." In 2019 16th International Conference on Service Systems and Service Management (ICSSSM). IEEE, 2019. http://dx.doi.org/10.1109/icsssm.2019.8887712.

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Liao, Heping, and Rui Fu. "Discussion on Personnel Assignment System for Promoting Scientific and Technical Personnel Innovation in China's Universities." In 2010 International Conference on Management and Service Science (MASS 2010). IEEE, 2010. http://dx.doi.org/10.1109/icmss.2010.5578071.

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Krytenko, Olena. "DIRECTIONS OF IMPROVING PERSONNEL MANAGEMENT IN THE PUBLIC SERVICE." In 2nd International Conference on Relationship between public administration and business entities management. Scientific Center of Innovative Researches OÜ, 2022. http://dx.doi.org/10.36690/rpabm-2022-57.

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Romanova, Yu, V. Grickih, and Yu Popova. "MOTIVATION OF PERSONNEL IN SERVICE CONDITIONS." In Manager of the Year. FSBE Institution of Higher Education Voronezh State University of Forestry and Technologies named after G.F. Morozov, 2022. http://dx.doi.org/10.34220/my2021_262-265.

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Currently, the effective method of improving labor productivity in enterprises is the personnel motivation. It contains incentives that determine the behavior of each personality. This set of actions is aimed at improving activities. Only with a clear motivation, a person will achieve high results. An effective way to motivate personnel is considered a guarantee of the successful labor of the service organization for the implementation of its plans and strengthening the market situation. Consequently, the motivation of employees is an urgent topic for all times, not paying attention to the sys
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Rong Ming and Xu Peng. "Study on the social force model of personnel evacuation in large stadiums." In 2017 14th International Conference on Service Systems and Service Management (ICSSSM). IEEE, 2017. http://dx.doi.org/10.1109/icsssm.2017.7996247.

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Liu, Bing, Shanshan Su, and Shumei Guo. "Study on operational mechanism and service mode of personnel leasing company." In 2010 7th International Conference on Service Systems and Service Management (ICSSSM 2010). IEEE, 2010. http://dx.doi.org/10.1109/icsssm.2010.5530186.

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Yuchen. "Career success of service personnel: The effects of perceived organizational support and career commitment." In 2009 6th International Conference on Service Systems and Service Management. IEEE, 2009. http://dx.doi.org/10.1109/icsssm.2009.5174958.

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Hou, Fei, Lili Cao, Qi Liu, and Lingxia Cao. "Study on the Service Personnel and Service Place in Children's Language Training Service Regarding the E-business." In 2019 5th International Conference on Information Management (ICIM). IEEE, 2019. http://dx.doi.org/10.1109/infoman.2019.8714654.

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Reports on the topic "Personnel management service"

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Stevens, Thomas C., and Richard T. Nolan. Establishing Effective Management Controls for the Defense Personnel Support Center's Mail Service Pharmacy Demonstration Project. Defense Technical Information Center, 1994. http://dx.doi.org/10.21236/ada292330.

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Asfaw, Etenesh. Global Practices in Agriculture Knowledge and Innovation System: Lessons for Uzbekistan’s AKIS. TOSHKENT SHAHRIDAGI XALQARO VESTMINSTER UNIVERSITETI, 2020. https://doi.org/10.70735/mlda5770.

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Coordination and facilitation of multiple and diverse AKIS stakeholders is vital for increased efficiency and better agriculture performance. The decision to decentralize the administration and management of AKIS to local structures needs to be realistic. Public financing in AKIS for enhanced capacities of the sub-systems ensures inclusive service delivery and increased agriculture productivity. Participation of all groups of clients in AKIS decision-makings and implementation, through participatory tools, ensures responsive and relevant goods, services, and policy. Continuous professional dev
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Urban, Angela, Ioannis Wallingford, Stephen Cosper, et al. Standard Operating Procedure (SOP) for open-air solid waste burning in contingency locations. Engineer Research and Development Center (U.S.), 2022. http://dx.doi.org/10.21079/11681/45363.

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Service engineer doctrine and field manuals, such as Army Techniques Publication 3-34.40, Technical Manual 5-634, and Army Regulation 420-1, offer guidance on solid waste management but do not provide the level of detail and practical guidance for open-air burning of solid waste to reduce risk to the Warfighter. Studies have shown that there could be ill health effects to service members from exposure to toxins from open-air burning. Further practical guidance is necessary to ensure that if there are no other means available for solid waste disposal, the risks associated with open-air burning
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Vong, Mun. Progress and Challenges of Deconcentration in Cambodia: The Case of Urban Solid Waste Management. Cambodia Development Resource Institute, 2016. https://doi.org/10.64202/wp.110.201612.

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Rapid population expansion and urbanisation resultant of economic growth have greatly increased waste generation and associated public health issues. In light of these challenges, the Ministry of Environment jointly with the Ministry of Interior and Ministry of Economy and Finance issued in 2015 the inter-ministerial prakas on the Usage of Environmental Sanitation Service Fund with an initial amount of USD5 million allocated between 26 municipalities across the country. The allocation set the stage for the transfer of the solid waste management function to municipal and district administration
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Heredia, Blanca. The Political Economy of Reform of the Administrative Systems of Public Sector Personnel in Latin America: An Analytical Framework. Inter-American Development Bank, 2002. http://dx.doi.org/10.18235/0012273.

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This study develops a conceptual and analytical reference framework for the preparation of case studies on political determinants of the level of success of the reforms of the system of public-sector personnel in Latin America. Its main goal is to orient the empirical work toward the evaluation of the explanatory weights of the different structural, institutional and strategic variables that have a bearing on the ability of driving forces to initiate and sustain processes of change oriented toward improved efficiency, honesty and responsibility on the part of government employees. This documen
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CORPS OF ENGINEERS WASHINGTON DC. Civilian Personnel: Property Management (PM) Services. Defense Technical Information Center, 2001. http://dx.doi.org/10.21236/ada403977.

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Gillespie, Jeffrey. Estimating the USDA, Economic Research Service Commodity Costs and Returns and the Milk Cost of Production Estimates data series. U.S. Department of Agriculture, Economic Service, 2025. https://doi.org/10.32747/2025.9015824.ers.

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USDA, Economic Research Service (ERS) publishes annual costs and returns estimates for 12 major agricultural commodities (field crops, livestock, and milk) as part of the agency's Commodity Costs and Returns data series and Milk Cost of Production Estimates data series. Since 1975, commodity costs and returns estimates have been made for these commodities because legislation has mandated their estimation, the estimates help inform policy development, and/or the commodities account for a sizeable share of U.S. agricultural production. The estimates are published biannually at national and regio
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Iyer, Ananth V., Steven R. Dunlop, Olga Senicheva, et al. Improve and Gain Efficiency in Winter Operations. Purdue University, 2021. http://dx.doi.org/10.5703/1288284317312.

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This report analyzes the current service level of winter operations in Indiana and explores opportunities to optimize performance. We analyze data regarding winter operations managed by INDOT and provide specific quantified estimates of opportunities to improve efficiency while also managing costs. For our exploration, we use data provided by INDOT sources, qualitative insights from interviews with INDOT personnel, literature survey data and benchmarking information, salt and supplier data analysis, and simulation. As part of our research, we developed a simulation model to visually represent
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Barowy, Adam, Alex Klieger, Jack Regan, and Mark McKinnon. UL 9540A Installation Level Tests with Outdoor Lithium-ion Energy Storage System Mockups. UL Firefighter Safety Research Institute, 2021. http://dx.doi.org/10.54206/102376/jemy9731.

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Abstract:
This report covers results of experiments conducted to obtain data on the fire and deflagration hazards from thermal runaway and its propagation through energy storage systems (ESS). The UL 9540A test standard provides a systematic evaluation of thermal runaway and propagation in energy storage system at cell, module, unit, and installation levels. The data from this testing may be used to design fire and explosion protection systems needed for safe siting and installation of ESS. In addition to temperature, pressure, and gas measurement instruments installed inside of the container, fire serv
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Hater, David A. Personnel Services Delivery Redesign (PSDR) and Brigade Level Strength Management. Defense Technical Information Center, 2013. http://dx.doi.org/10.21236/ad1018871.

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